Backup Before HTC Repair - Nexus One Q&A, Help & Troubleshooting

I cracked the glass on my N1 a few months back and think I'm going to send it into HTC for repair. My phone is rooted, so prior to sending it in is doing a nandroid backup in recovery, pulling the SD card, then doing a full whip the best procedure before mailing it in? I know I'll have to root it again when HTC sends it back. If I'm not mistaken this will put my phone exactly back where it was before I mailed it in.

yeah last time when I sent my phone in for repair of the power button, they sent it back unrooted and fresh install of android.
I sent it in by flashing the stock rom, that you can download using rom manager and just flash it from there.

They Replaced screen for $140 and returned my phone exactly how I sent it. Just popped sim and SD in and booted. G2G
Sent from my Nexus One using XDA App

Related

At&t Captivate - Warranty problems

I have the samsung captivate.... I updated to the froyo 2.2 using odin a couple months ago, fully aware that it could void my warranty, But due to my external speakers no longer working. A Hardware issue.... I am forced too try and go through the warranty... But Before i went to Froyo 2.2 i backed up all the files on my phone in a folder.
My question is.... Can i just Replace the folders from the backup i made or is there a way i can get around it without void'ing out my warranty? I also thought about when i get the new phone i could possibly clone my damaged one with the new one.... If thats possible? Or if there is a 2.1 official version that i could put on there and they never find out?
ANY AND ALL HELP IS APPRECIATED!!
Go to a warranty store I had an issue with my lcd it was rooted he just looked over my screen didn't check if it was rooted or anything then swapped the battery and SD card into the new one and put the old one in a bin to send back to htc.
Sent from my Desire HD using XDA Premium App
I'm a Rep with Att...just flash back to stock on Odin. There's a link on here about that
Sent from my GT-I9000 using XDA Premium App

nexus redoooo

had to send nexus one in for second power sitch in less than a year. I had given this to my kid who is pretty good at theming. She is running miui.
We did a nandroid backup and then pulled sd, and battery phone comes back tomm from htc and I am sure they have wiped it as they did last time.
The phone will be unlocked I think.
Can I run a nandroid restore and have everything back as before?
or do I have to do the adb thing. I have moved on to a sensation and cant remember all the things I had to do to get it able to flash custom roms
thanks
You will have to root again and reinstall a custom recovery.
Sent from my Nexus One using XDA

[Q] Phone won't charge until multiple reboots

howdy everyone,
So I am on TD 8.0, elemental 3.4, s-offed etc. I'm having a peculiar issue with the phone not charging unless i reboot it several times or boot into recovery. I have tried restoring etc but to no avail. It all appeared to start when I went from Stock+GE to TD8.0 but had a failed flash report in twrp after successful aroma install. after td failed to install I was having bootloops along with no charging, but was able to regain control by redownloading and reflashing. i've wiped everything multiple times and have reflashed and restored. it seems to happen if the phone has been charged several times without a reboot. any thoughts? doesn't seem like hardware as TWRP always will show charging.
thanks team
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
I have read about this a couple of times, it seems the only resolution is to revert back to 100% stock and then start the process of unlocking the bootloader/S Off etc again
drats, i was afraid of hearing that... thanks for the reply
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
so i'm back in the US and am seeking to return to stock and start fresh. since the phone is bugging out i can't get it to connect via usb unless i'm in the bootloader.... any way to pull files etc? this is such a headache and i'm so jetlagged. time for a beer.
scratch that. i could get the files via airdroid, even if it takes an age and multiple shutdowns and charges... the phone now will only charge if i hard reset a few times.... otherwise, it will nearly always charge if i'm plugged in and reboot to twrp...
What is the easiest way to revert to stock without stopping me from regaining s-off etc? sorry to be asking a newbish spoonfeeding question, just want to make sure i'm not buggering my baby. I'm considering attempting to flash the new base in the form of TD10, but unsure if that'd even help. just seems the problem is deeper than that... weird.
Here is the lowdown of what I have currently.
CID- 11111111
Hboot- 1.54.0000
Radio- 4A.17.3250.14
OpenDSP- v31.120.274.0617
os 2.24.401.1
emmc boot 2048mb
td8 build # 2.19.401.1
It's just such a strange problem. sometimes I can reboot several times and it will charge. if i reboot into twrp while plugged in it will charge. I cannot connect USB storage at all, and can only access the storage from a pc using WIfi. It seems fastboot sees the comp as well, though i've yet to try commands here...
any help would be greatly appreciated. If i have to return to stock, so be it, I just want to make sure i do it correctly and am able to get back on board with custom roms.
thanks everyone, sorry to newb up the board.
robert
ps, the phone also frequently enters car mode for no reason. frequently being twice a minute until i froze the app. it will also say the charger isn't supported even when i've not had it plugged in for hours or on that boot cycle. wonder if fastcharge had something to do with it? also keeps saying su binary out of date, even when i accept the update. and it daydreams sporadically during use (don't we all)
I'm having a similar issue which started when I was on elemental kernel and flashed bulletproof kernel to try it out but the problem didn't occur until I flashed back to elemental.
Sent from my HTC One using xda app-developers app
mcallender5 said:
I'm having a similar issue which started when I was on elemental kernel and flashed bulletproof kernel to try it out but the problem didn't occur until I flashed back to elemental.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
any luck fixing it?
pendragon11 said:
any luck fixing it?
Click to expand...
Click to collapse
No, At this point I'm just hoping to find a way to revert back to 100% stock to see if that does anything even though I've read of other people with this issue on stock, never rooted/rom'd HTC One's
Returning to stock won't help buddy, I've literally got my phone back today as I had to send it off for repair, but HTC had to replace my device under warranty because it was a faulty handset. Send it off for repair dude.
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Returning to stock won't help buddy, I've literally got my phone back today as I had to send it off for repair, but HTC had to replace my device under warranty because it was a faulty handset. Send it off for repair dude.
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I actually got my warranty replacement in the mail today but I still need to return it to stock before I send this one back. You are correct though, nothing I have done, including returning it to stock has made any difference.
i'm having the same issue here, returning to stock didn't fix a thing. now i am just trying to remove the UNLOCKED flag from the bootloader. I flashed my RUU etc, but since the phone can't connect via usb when booted, ADB won't work. I can fastboot etc, but how can i remove the unlock flag via REVONE without adb? can i do it just through fastboot? any help would be greatly appreciated
I just got my phone back from the repair centre and they had to replace the device completely. Jeez! Not having a smartphone really puts you in the dark ages lol
Sent from my HTC One using XDA Premium HD app

[Q] Help me hard brick HTC One

As the title says, I need to hard brick this HTC One. I offer rooting, repairing and factory unlocking as a part time job and had this customer bring me this phone which he tried rooting himself and now regardless what rom is flashed the phone just reboots and doesn't pickup a cellular connection. I tried to reflash it myself and even tried to flash the ruu but gave up after so many fails and due to the phone just rebooting can't s-off so now the customer wants me to hard brick his phone so that when it boots up it doesn't show the prompt on the splash screen the phone been tampered with so he can just pay the insurance deductible and get a new one. Not sure how to go about Hard bricking since I never hard bricked a HTC device before only a Samsung device. Any help would be appreciated on how to hard brick it or fix it if possible.
I think you could probably try flashing something from a different phone. I hear that screws things up nice and good.
Sent from my HTCONE using xda app-developers app
that would be fraudulent first of all
secondly I assume you are still able to get into recovery if so then the device should be fine
verify that the rom that your customer downloaded was not downloaded from the international htc one, verify if the download was not corrupted.
post what steps you have followed trying to ruu, really this forum is all about helping but at the same time everyone should be aware of the dangers but most of all own up to their own actions if they end up with a brick.
Sent from my HTCONE using Tapatalk 2
Moved to proper section, please read and respect the rules before posting.
Thanks,
im0rtalz said:
that would be fraudulent first of all
secondly I assume you are still able to get into recovery if so then the device should be fine
verify that the rom that your customer downloaded was not downloaded from the international htc one, verify if the download was not corrupted.
post what steps you have followed trying to ruu, really this forum is all about helping but at the same time everyone should be aware of the dangers but most of all own up to their own actions if they end up with a brick.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
When the customer brought me the phone he had installed ViperOne for the Sprint version which what this phone is, what he had installed before that i wouldnt know. What I have tried is flashed the stock firmware thru twrp and cwm and being that its s-on i have to flash the boot image thru fastboot but still reboots and no cellular service. i reflashed the stock recovery and relocked the bootloader and attempted to flash the ruu zip thru the fastboot oem rebootruu and fastboot flash zip rom.zip command and i get a error. I tried to get s-off so that i flash the ruu this way but due to the phone rebooting every few seconds it won't allow Moonshine s-off to finish which ends up giving me a error due to the phone rebooting. So what else can i do to fix this phone or hard brick to where it wont even bootup so an insuarnce claim can be done.
Since it is mentioned that the phone does not get celluar connection, I am assuming that the phone still boots. So when does it actually start rebooting itself?
There are two kernels in the ViperOne thread
- Flashable Kernel Only Zip 1.29.651.10 (LATEST)
- Flashable Kernel Only Zip 1.29.651.7
You do not need to go into fastboot to flash the kernel, unlike previous HTC phones unlocked bootloader on the HTC One allows for kernel/bootimage to be flash from recovery.
I'm just a bit puzzled as to how far the phone boots up too before it reset?
Have you tried a ##786# in dialer and then menu / reset?
Sent from my HTCONE using xda app-developers app
im0rtalz said:
Since it is mentioned that the phone does not get celluar connection, I am assuming that the phone still boots. So when does it actually start rebooting itself?
There are two kernels in the ViperOne thread
- Flashable Kernel Only Zip 1.29.651.10 (LATEST)
- Flashable Kernel Only Zip 1.29.651.7
You do not need to go into fastboot to flash the kernel, unlike previous HTC phones unlocked bootloader on the HTC One allows for kernel/bootimage to be flash from recovery.
I'm just a bit puzzled as to how far the phone boots up too before it reset?
Click to expand...
Click to collapse
After factory reset it will alow you to go thru the setup and then ill get a black screen with just the notification visible and after about 5 minutes the phone will reboot after that it will boot on that same black screen with the notification visible and then after about 2 minutes the phone will reboot and keep doing that until i boot into the bootloader and select power off. does the same regardless if it stock based or aosp based doesn't matter.
Konfuzion said:
Have you tried a ##786# in dialer and then menu / reset?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Cant since i cant get access to the dialer since it never loads.
Is it 1.31 if so have you tried this method to flash the RUU? http://forum.xda-developers.com/showthread.php?p=44243635
It sounds like your customer flashed a non Sprint Rom prior to flashing ViperRom.
Sent from my HTCONE using xda app-developers app
Why not just take it to the Sprint store? Sounds like the phone itself is defective. There was an article on here that Sprint stores frown on root, but they run the RUU and take it back to stock and if it still acts up replaces it. The phone is less than 6 months old, and unless it is beat to heck should be under warrantee services from Sprint.
Plus that would save $150 in deductibles if the phone is defective.
weidnerj said:
Why not just take it to the Sprint store? Sounds like the phone itself is defective. There was an article on here that Sprint stores frown on root, but they run the RUU and take it back to stock and if it still acts up replaces it. The phone is less than 6 months old, and unless it is beat to heck should be under warrantee services from Sprint.
Plus that would save $150 in deductibles if the phone is defective.
Click to expand...
Click to collapse
Sounds to me like they flashed a GSM Rom before flashing a CDMA one.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Is it 1.31 if so have you tried this method to flash the RUU? http://forum.xda-developers.com/showthread.php?p=44243635
It sounds like your customer flashed a non Sprint Rom prior to flashing ViperRom.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yes it's 1.31 and I rooted this phone on this firmware without issues so not sure what the hell the dude did. I haven't tried this and will try it out but I found out that he doesn't have insurance with Sprint but with Best Buy so not sure how that will work as another customer of mine told me he's taken phones for exchange and the Best Buy rep don't even look at the phone and just issue out a replacement so he's going to try this. But i'll keep your link bookmarked just in case I come across this again. Thanks to everyone that helped.
asj2583 said:
Yes it's 1.31 and I rooted this phone on this firmware without issues so not sure what the hell the dude did. I haven't tried this and will try it out but I found out that he doesn't have insurance with Sprint but with Best Buy so not sure how that will work as another customer of mine told me he's taken phonse for exchange and the Best Buy rep don't even look at the phone and just issue out a replacement so he's going to try this. But i'll keep your link bookmarked just in case I come across this. Thank to everyone that helped.
Click to expand...
Click to collapse
Based on that info this method will fix the phone unless it is in fact a hardware issue, which I highly doubt.
Sent from my HTCONE using xda app-developers app
My thought (having always bought my phones at Sprint) is that Sprint stores have service support personal at some of their stores that also can do basic repair services. Even if the phone was bought at Best Buy, the service provider is still Sprint and they should be able to run "tests" on the phone.
HTC One should also have a one year warrantee, and since the phone only has been 6 months old, should be covered unless abused.
So shouldn't hurt to take it to the Sprint store. Sprint is all about customer service. Worth the chance to get it fixed or replaced verses having to pay for insurance, etc. But you don't know until you try and worse they can do is tell you no...
what is happening here sounds very similar to what happen to this user http://forum.xda-developers.com/showthread.php?p=45086289
read thru it and see if this is the same problem, also what error do you get when trying the ruu
Sent from my HTCONE using Tapatalk 2

T-Mobile Note 4 SM-N910T

I recently purchased a Samsung Note 4 (SM N910T) for from a guy on craigslist after saving up money to buy it, but it keeps turning off out of no where . the phone was having problems before I rooted it, after I rooted it, and after I odin'd the earliest version of kit kat of the phone.. The turning off occurs at any time, during boot, during flashing TWRP, during normal usage of phone, anytime. I recently purchased a brand new OEM Samsung Note 4 Battery and but still has problems. I'm currently on stock DOK2 and still having trouble. Does anybody know what I can do to fix this? I can't contact the original seller anymore
Is it rebooting on its own or shutting off completely?
Sent from my SM-N910T using Tapatalk
Starts rebooting on its own
qbanlinxx said:
Is it rebooting on its own or shutting off completely?
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
Reboots on its own
You have messed with kernel now flash stock kk and keep trouble away from you
junejo46726 said:
You have messed with kernel now flash stock kk and keep trouble away from you
Click to expand...
Click to collapse
If he's on dok2, likely stuck there and cannot go back to kk. For the op, I think you found why they were selling it..... I would recommend somewhere like swappa.Com over Craigslist.
Sent from my SM-N910T using XDA Free mobile app
Go into TWRP and wipe everything including internal sd. Then boot into download mode and flash the DOK2 firmware in ODIN. it could be the software related. If that doesn't fix it, then it might be hardware. You may have to take the phone apart and see if it's got a lose wire or a fried MB. Water damage can also cause this behavior.
So I have kept my device stock except for SuperSU and Busybox, no kernel flash, or rom flash yet, my question is, has Samsung fixed the issue with deleting NV data when flashing between roms? What I want to do, is flash TWRP and backup my current setup, then I want to unroot it, and back it up so that I can switch back and forth between rooted and stock, because I found out that screen mirroring breaks sometimes when you run the stock rom rooted and I want to know before hand if I need to backup my NV data with QPST before flashing back and forth between these two modes. I know I can do it in the terminal, but i've seen issues on my SGS3 with this being restored in a ROM that was not the one you backed up from, I.e. it seemed almost like the backup in the terminal assigned a unique identifier to the backup so when you flashed a ROM and needed to restore it would say the backup was corrupted, of course while I don't see any reason why the NV data would get destroyed during the process of what I'm trying to do, I just want to be fully prepared, because I'm pretty sure the .QCN generator I have for the SGS3 isn't going to write a new .QCN (NV data file) that is going to work on the note 4 seeing as how there were two or three updates to the .QCN version number for the SGS3.
Sent from my SM-N910T using XDA Free mobile app

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