[Q] No WiFi, now no HSDPA - Galaxy Tab Q&A, Help & Troubleshooting

Somehow my WiFi has quit. I noticed it about a week ago. It will start when I turn it on, then scan for a few minutes, then just shut off.
A few days ago we had an update on KIES for the firmware, etc. Now I cannot get HSDPA signal.
I may have loaded something that shut everything off, don't ask me what, I really don't remember what or what order I loaded stuff.
I need a good back up app and some clear instructions on how to use it. I believe if I back up my apps and do a factory reset then it will be wiped clean and I can try again. After the reset, if WiFi doesn't come back then I headed to the Samsung Service center.
Thanks!

Thanks for the help, guys.
I took my Tab to the Samsung sstore and they did a hard reset and wiped everything off. They were sure it was one of my apps that was in conflict with the wifi settings. Now I have to reload all my apps one by one and see what happens.

samspunker said:
Thanks for the help, guys.
I took my Tab to the Samsung sstore and they did a hard reset and wiped everything off. They were sure it was one of my apps that was in conflict with the wifi settings. Now I have to reload all my apps one by one and see what happens.
Click to expand...
Click to collapse
Once your tab is alive, come join us for the custom rom Link in my signature, overcome rom

Thank you for the invite, but being in a foreign country where I do not speak the language I cannot afford to take the chance of bricking my Tab or voiding the warranty. Should that happen I will be out of luck as, being a foreigner, the service personnel are not always so accommodating and they would likely tell me sorry, no can do.
Besides, I am quite happy with the stock software and firmware. I regularly check Kies for updates and they install with no problem. That way if anything goes wrong then it is in their update, not mine.
As it was, they said that the WiFi loss was probably a conflict in some app I had used. The HSDPA was explained as the same thing as 3G. Well, not hardly, but out here in the rural country area where I am it is possible that the HSDPA was never available and it was a glitch that showed it in the first place. I can't argue with them, so I just have to say ok and go on.

samspunker said:
Thank you for the invite, but being in a foreign country where I do not speak the language I cannot afford to take the chance of bricking my Tab or voiding the warranty. Should that happen I will be out of luck as, being a foreigner, the service personnel are not always so accommodating and they would likely tell me sorry, no can do.
Besides, I am quite happy with the stock software and firmware. I regularly check Kies for updates and they install with no problem. That way if anything goes wrong then it is in their update, not mine.
As it was, they said that the WiFi loss was probably a conflict in some app I had used. The HSDPA was explained as the same thing as 3G. Well, not hardly, but out here in the rural country area where I am it is possible that the HSDPA was never available and it was a glitch that showed it in the first place. I can't argue with them, so I just have to say ok and go on.
Click to expand...
Click to collapse
That is sad if it was the case Where are you now actually?

I sm in Sammy's backyard, South Korea, lol.
Sent from my SHW-M180S using XDA App

samspunker said:
I sm in Sammy's backyard, South Korea, lol.
Sent from my SHW-M180S using XDA App
Click to expand...
Click to collapse
LOL! But I thought south korea isn't a rural place? Perhaps there are still some outskirts that they choose to conserve them :-/ Anyhow, good luck mate I thought korean only had discrimination towards chinese

Related

[Q] At&t Tab Won't hold signal

So I purchased an LTE Galaxy Tab about 3 weeks ago and have been tossed all around by At&t customer service Samsung customer service and just about anyone else who could possibly know anything. I work for a retailer have have talked through my inventory director to an inside Samsung rep as well.
The problem is that whenever I drive further than say 5 miles (or 8ish km) the tablet will drop the signal and I will have to restart or cycle airplane mode to get it back. This happens regardless of wifi conditions or signal strength. I have tried 3 different SIM cards and also done an exchange for a new device. I haven't sold any of these to see if someone else has had this issue. Anyone else having this problem?
dawgsoverrebs said:
So I purchased an LTE Galaxy Tab about 3 weeks ago and have been tossed all around by At&t customer service Samsung customer service and just about anyone else who could possibly know anything. I work for a retailer have have talked through my inventory director to an inside Samsung rep as well.
The problem is that whenever I drive further than say 5 miles (or 8ish km) the tablet will drop the signal and I will have to restart or cycle airplane mode to get it back. This happens regardless of wifi conditions or signal strength. I have tried 3 different SIM cards and also done an exchange for a new device. I haven't sold any of these to see if someone else has had this issue. Anyone else having this problem?
Click to expand...
Click to collapse
do you live in an area with bad cell reception (in the woods?)
orlandoxpolice said:
do you live in an area with bad cell reception (in the woods?)
Click to expand...
Click to collapse
Nope metro Cincinnati and my Galaxy Skyrocket works fantastic. I actually got a little further last time and was able to stream video as a test all the way to work before it dropped off. (15 mile trip taking me right through downtown Cincinnati.) Of course when I got there I lost it.
May need to flash the modem again.
Sent from my SAMSUNG-SGH-I727 using xda premium
orlandoxpolice said:
May need to flash the modem again.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Where can i get that? I rooted and tried that kernel with no change.(not that there was much that was supposed to change)
dawgsoverrebs said:
Where can i get that? I rooted and tried that kernel with no change.(not that there was much that was supposed to change)
Click to expand...
Click to collapse
I dont really know. I have a system dump but dont know if the modem is kept within those files.
you could always just flash the stock ATT firmware again?
orlandoxpolice said:
I dont really know. I have a system dump but dont know if the modem is kept within those files.
you could always just flash the stock ATT firmware again?
Click to expand...
Click to collapse
I've had 2 of them do this with and without root from day one. Is re-flashing really going to do anything?
Here is some more info. Samsung customer support told me to re-create the stock APN and see if that would work. Well the tablet won't stay on any other APN except the default. i have also tried a "pta" APN (like on the skyrocket) and the "phone" APN (just HSPA+).

German Galaxy Note bought from Singapore, now has bad radio?

I bought my Note on EBay, received Jan 3rd. Jan 29th the radio started acting up. It goes from H+ to H, 3G, E then G, then "no service", or sometimes from E to no service, then back to H+, then over again. Weird thing is, if I'm streaming [email protected] 128kbs or HQ video, it has no trouble doing it, even for long periods of time, flawlessly. I'm not being throttled, replaced sim card, tried all the APN's I could find, with the same result. As far as I know, nothing changed from the time It worked fine, to when the trouble started. I factory reset it twice also. I know Samsung US can't/won't help me, I called to make sure. They couldn't even give me a number or email to Sammy UK.
Any one experience this, and fix it? Did a setting get screwed up? How would I get Warranty work done? Or am I just screwed. I did register at SammyUK, submitted a trouble ticket. Also contacted the eBay seller, but haven't heard back, and probably won't.
I spent $700 on this thing. Any help anyone can give would be much appreciated.
Sent from my PantechP4100 using xda premium
Hi there. I live in Finland and bought my Note from Amazon Germany. Not exactly the same situation but never faced the issues you mentioned.
Did you try to update your device? I really doubt if the problems are caused by APNs- To me it more or less sounds like a problem with radio of the phone. I assume you are not rooted? If you would be, you could try flashing some other modem as it might help.
AT&T is notorious for coming with innovative ways to hassle the customers with non AT&T branded smartphones on their networks too....just a thought.
flash a new firmware that belong to you country.
HERE
Thanks for the replys. The seller responded and said they will take care of it. Thank goodness!
Sent from my GT-N7000 using xda premium

[Q] Stock, unbranded, UK firmware

I have a I9305 purchased from Hong Kong which came loaded with HK firmware, whilst it would have worked, for various reasons I want to install UK firmware, specifically official/stock versions. (I have run custom ROMs on other handsets in the past, just going to stay official for a while with this one)
I don't want any carrier-specific stuff on there, nor so I want to be held back (in the future) waiting for carrier-specific upgrades etc.
I have a few, hopefully yes/no questions:
1. I've search and as far as I tell you there is no unbranded, UK, stock firmware available, is that correct? (guess this is because nobody's selling it unbranded in the UK yet)
2. Is the best thing to do to monitor sammobile and samsung-updates until I see what I want?
3. When I finally do get my hands on the firmware I'll flash it with Odin - will I automatically get subsequent updates via Kies/OTA?
I'm current running I9305XXALK3 for region DNF...which I thought might be international/country-agnostic but since the default language it offered me on first boot was Suomi I guess it's actually for Finland!
The phone works fine, but it's only Android 4.1.1 and obviously I'd like to get on 4.1.2, I suppose another country (e.g. Germany) but unbranded is ok...but not perfect
Apologies for the long, first, post, hope it's not too annoying...I'm just excited about retiring my Hero and enjoying this new beast!
1 Yes , here: http://forum.xda-developers.com/showthread.php?t=1942150
2 Why wait
3 You will with the above
Enjoy your new beast
Raistlin1158 said:
1 Yes , here: http://forum.xda-developers.com/showthread.php?t=1942150
2 Why wait
3 You will with the above
Enjoy your new beast
Click to expand...
Click to collapse
Thanks for the response...but those are all EE branded, will that:
1. mean I have to wait for EE to approve future updates? (I'm thinking once we have unbranded/unlocked handsets in the UK they will receive upgrades first)
2. have any effect on the network e.g. performance, connectivity etc.? (I'm currently on 3, not EE/Orange)
Thanks for any additional info
No and there is no EE branding or bloatware just pure stock.
Raistlin1158 said:
No and there is no EE branding or bloatware just pure stock.
Click to expand...
Click to collapse
Seriously!? - OK, that's great news - thank you for your help
hmmmmm...
OK, I've installed the latest i.e.
PDA: XXBMA6
PHONE: XXBLL5
CSC: EVRBLL1
A couple of observations:
1. As others have noted, the mobile network modes are limited to just 2 (2G/3G/4G auto connect & 3G only) whereas the previous firmware I was using had 4.
2. With the previous firmware it seemed to hold an H+ connection much better, with this firmware it seems to drop back to 3G+ most of the time.
Any thoughts? It would seem that this firmware, despite being official, is more limited than some others.
I'm not overly concerned with #1 (although does 3G only really mean just 3G or will it also use GPRS if that's all it can find?) but #2 (and I realise I haven't done any structured testing!) does worry me - I want the fastest speeds I can get as often as I can!
My gut feeling is that EE's firmware might not be optimal for those who want to operate on non-4G networks. (what does the Vodafone or O2 firmware have?)
Does anyone know for sure what's different and why?
Over active imagination?
Have flashed 3 different firmwares today
big-nose said:
1. As others have noted, the mobile network modes are limited to just 2 (2G/3G/4G auto connect & 3G only) whereas the previous firmware I was using had 4.
Click to expand...
Click to collapse
^ this is true...but doesn't really bother me.
big-nose said:
2. With the previous firmware it seemed to hold an H+ connection much better, with this firmware it seems to drop back to 3G+ most of the time.
Click to expand...
Click to collapse
^this I think is a mistake on my part, I've played around a bit more and it looks like (but could be my imagination of course!) that the phone jumps up to H+ on demand e.g. refreshing a web page causes it to switch up from 3G+ to H+ once the page is loaded it reverts to 3G+.
Am I going nuts?
big-nose said:
Have flashed 3 different firmwares today
^ this is true...but doesn't really bother me.
^this I think is a mistake on my part, I've played around a bit more and it looks like (but could be my imagination of course!) that the phone jumps up to H+ on demand e.g. refreshing a web page causes it to switch up from 3G+ to H+ once the page is loaded it reverts to 3G+.
Am I going nuts?
Click to expand...
Click to collapse
What you are seeing is called fast dormancy. Its kind of a battery saving feature hence why H+ is not always on. Most networks support this nowadays.
Sent from my GT-I9305 using Tapatalk 2
lyriquidperfection said:
What you are seeing is called fast dormancy. Its kind of a battery saving feature hence why H+ is not always on. Most networks support this nowadays.
Click to expand...
Click to collapse
Ah, ok, that makes sense, did wonder whether it backed-off to save power
Thanks for the education
@big-nose.
Can I ask, did you get the phone from Simply Electronics? Im currently waiting on mine arriving and since I ordered it have found out that their main warehouse is in HK, so I think I will be getting the same phone as you.
Im on Orange just now and when my contract is up will switch over to EE for the 4G, so will probably just flash the EE Firmware whenever the phone arrives.
Cheers
johnnyblaze1977 said:
@big-nose.
Can I ask, did you get the phone from Simply Electronics? Im currently waiting on mine arriving and since I ordered it have found out that their main warehouse is in HK, so I think I will be getting the same phone as you.
Im on Orange just now and when my contract is up will switch over to EE for the 4G, so will probably just flash the EE Firmware whenever the phone arrives.
Cheers
Click to expand...
Click to collapse
I got mine for simply electronics and its called Dual carrier having the HK rom, which by the way it is still the 4.1.1
Sent from my GT-I9305 using xda app-developers app
johnnyblaze1977 said:
@big-nose.
Can I ask, did you get the phone from Simply Electronics? Im currently waiting on mine arriving and since I ordered it have found out that their main warehouse is in HK, so I think I will be getting the same phone as you.
Im on Orange just now and when my contract is up will switch over to EE for the 4G, so will probably just flash the EE Firmware whenever the phone arrives.
Cheers
Click to expand...
Click to collapse
I got mine from Panamoz...but all the Hong Kong dealers probably obtain the phones via the same routes.
Have to say I'm impressed with Panamoz so far, ordered at 2130hrs on Sunday evening and delivered to me in the UK on Wednesday. The real test will be if I have to use the warranty...but obviously I'm hoping that day never comes anyway!
My only comments are:
1. Mine was packaged for the French market e.g. the mains charger is for French sockets, the instructions are in French etc. (Panamoz did put a free mains adaptor in the package to deal with the charger) Wonder if any other options besides French were available, would have been nice to know this up-front.
2. The initial screens were in Chinese and if you're not familiar with Android you might not know that the first thing it asks on initial boot is what language you want to work in...I think it'd be handy if Panamoz provided a piece of paper with brief instructions and a screenshot explaining how to switch the language, otherwise some people might panic!
Thanks for the feedback.
I have actually just cancelled my order. 2 Weeks after placing the order it still hadnt been dispatched, and I was wanting it for this weekend. I'll just pop down to the local Orange shop and buy it there, its only £50 dearer so i can handle that ok.
Still using my trusty S1 just now but looking forward to the upgrade.
Cheers

[Q] Weird Vodafone service issues

so I have this weird issue and i hope you guys are able to help.
I live in the Netherlands, specifically in Emmen, Drenthe.
A few days ago i changed my network operator from T-Mobile to Vodafone.
I did this because I wasn't very happy with T-Mobile's network, they do reasonably well in the west parts of the Netherlands, but in the East part, not so much. Vodafone seemed a pretty decent alternative.
Now i came across a problem, I study at Stenden, which is in Emmen, and nowhere else but at Stenden (and Drenthe College, another school right next to it) I have no signal. It's not all the time, but pretty much 90% of the time there i'm getting no service.
I have an (almost) 3 jear old GS I-9000, with CM10.1 on it. Seeing as it's so specific, I was really doubting it was because I'm using a custom ROM, nothing like this happened with T-Mobile.
Regardless, I decided to go back to 2.3.6 stock just to be sure, and apparently that fixed it. I'm getting an Edge (E) mobile connection at the points at Stenden and DC, and i can call people normally again.
I find it strange that i'm actually getting an E network anyway, but to think my connection previously was thanks to CM10.1 just seems weird. Not to mention my Phone is once again as slow as Peter Griffin during KisStock
LONG Contextual story, Now my question is this: what's causing this loss of service that's ONLY at college, and am i limited to stock 2.3.6 or can i use another ROM?
Any additional info i need to add?
Edit: FYI, My IMEI should have been fine when i was still on CM10.1, so unless i missed something there, it shouldn't be because of that.
Expired Menthol said:
so I have this weird issue and i hope you guys are able to help.
I live in the Netherlands, specifically in Emmen, Drenthe.
A few days ago i changed my network operator from T-Mobile to Vodafone.
I did this because I wasn't very happy with T-Mobile's network, they do reasonably well in the west parts of the Netherlands, but in the East part, not so much. Vodafone seemed a pretty decent alternative.
Now i came across a problem, I study at Stenden, which is in Emmen, and nowhere else but at Stenden (and Drenthe College, another school right next to it) I have no signal. It's not all the time, but pretty much 90% of the time there i'm getting no service.
I have an (almost) 3 jear old GS I-9000, with CM10.1 on it. Seeing as it's so specific, I was really doubting it was because I'm using a custom ROM, nothing like this happened with T-Mobile.
Regardless, I decided to go back to 2.3.6 stock just to be sure, and apparently that fixed it. I'm getting an Edge (E) mobile connection at the points at Stenden and DC, and i can call people normally again.
I find it strange that i'm actually getting an E network anyway, but to think my connection previously was thanks to CM10.1 just seems weird. Not to mention my Phone is once again as slow as Peter Griffin during KisStock
LONG Contextual story, Now my question is this: what's causing this loss of service that's ONLY at college, and am i limited to stock 2.3.6 or can i use another ROM?
Any additional info i need to add?
Edit: FYI, My IMEI should have been fine when i was still on CM10.1, so unless i missed something there, it shouldn't be because of that.
Click to expand...
Click to collapse
That would have been caused from your modem. Flashing CM10.1 changes your modem to XXJVU (I believe, its been a while since I've used CM10.1) regardless of where you are I think. Try flashing in a modem that's Netherlands specific and see if that fixes your problem.
I think there's a slight chance that its kernel related as well but that's not really likely at all.
So try either flash in a Netherlands specific modem or the same modem as the 2.3.6 version you're running.
Sent from my GT-P7510 using Tapatalk HD

H3G UK 4G update when running custom ROMS

Hey,
So I'm on H3G in the UK and installed a custom ROM a few months back. When H3G rolled out 4G in London and Manchester (I'm in manc) I wasn't getting LTE even in the town centre.
Now on the H3G website it says that they will roll out a software update to switch the phone "on" for 4G, I'm guessing I don't have that as I'm running a custom ROM. Is there any way to get this update, or update any part of the phone such as the radio so it will receive 4G on H3G in the UK?
HTC One
H3G UK
ReVolt ROM 4.2.2
3.4.10 ReVolt Kernal
Baseband: 4A.17.3250.14_10.39.1150.04L
You could try dialling *#*#4636#*#* trick and selecting GSM/WCDMA/LTE Auto
It was already on GSM/LTE auto, and I'm guessing that the ROM would be set to this?
It also just seems to switch back to GSM/LTE auto even is I change it to the one with CDMA.
Either way I don't think its going to allow me to connect like that :/
Nothing on this
I may have to set aside some time for going completely back to stock I guess.
Mega Maniac said:
Nothing on this
I may have to set aside some time for going completely back to stock I guess.
Click to expand...
Click to collapse
Maybe just wait till they push it and have someone dump it and see what it is. Might be as simple as a new APN....
cr1960 said:
Maybe just wait till they push it and have someone dump it and see what it is. Might be as simple as a new APN....
Click to expand...
Click to collapse
That's what I was hoping for out of this topic, they started pushing 4G to London, Manchester, B'ham and Reading in mid December, so its in the wilds, but there is nothing online that I can find relating to it.
Is there any way to "capture" an OTA update as it comes in?
And has anyone reading this got the update already?
I guess being in UK, and on H3G, and the limited roll out really narrows the number of members here who might have it :/
Edit: I have just read that the December roll out was only to 3000 select customers (they REALLY like the number 3), basically a beta (for people who dont just hang up on the marketing team), and the major roll out happens in Feb. Perhaps I was being a bit eager :'(
Mega Maniac said:
That's what I was hoping for out of this topic, they started pushing 4G to London, Manchester, B'ham and Reading in mid December, so its in the wilds, but there is nothing online that I can find relating to it.
Is there any way to "capture" an OTA update as it comes in?
And has anyone reading this got the update already?
I guess being in UK, and on H3G, and the limited roll out really narrows the number of members here who might have it :/
Edit: I have just read that the December roll out was only to 3000 select customers (they REALLY like the number 3), basically a beta (for people who dont just hang up on the marketing team), and the major roll out happens in Feb. Perhaps I was being a bit eager :'(
Click to expand...
Click to collapse
who can blame you.
you're not alone either: http://blog.three.co.uk/2013/12/04/4g-is-rolling-out-on-three/
cr1960 said:
who can blame you.
you're not alone either: http://blog.three.co.uk/2013/12/04/4g-is-rolling-out-on-three/
Click to expand...
Click to collapse
Haha, it is a slow rollout, but my speeds on DC-HSDPA are already faster than my home internet (which itself is a bit ****, as I'm in flats) at around 5Mbps. I have been on all the networks and in my experience it blows all of the rest out of the water, when 4G finally gets here, for free, completely unlimited and (on The One Plan) including tethering I cant see there being any other choice for a heavy internet user.
LTE got switched on for me today, no updates of any kind needed.
So for those out there on H3G running custom ROMs, its just a waiting game, as soon as H3G flip the switch in your area it will start working. Speedy too

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