I bought my Note on EBay, received Jan 3rd. Jan 29th the radio started acting up. It goes from H+ to H, 3G, E then G, then "no service", or sometimes from E to no service, then back to H+, then over again. Weird thing is, if I'm streaming [email protected] 128kbs or HQ video, it has no trouble doing it, even for long periods of time, flawlessly. I'm not being throttled, replaced sim card, tried all the APN's I could find, with the same result. As far as I know, nothing changed from the time It worked fine, to when the trouble started. I factory reset it twice also. I know Samsung US can't/won't help me, I called to make sure. They couldn't even give me a number or email to Sammy UK.
Any one experience this, and fix it? Did a setting get screwed up? How would I get Warranty work done? Or am I just screwed. I did register at SammyUK, submitted a trouble ticket. Also contacted the eBay seller, but haven't heard back, and probably won't.
I spent $700 on this thing. Any help anyone can give would be much appreciated.
Sent from my PantechP4100 using xda premium
Hi there. I live in Finland and bought my Note from Amazon Germany. Not exactly the same situation but never faced the issues you mentioned.
Did you try to update your device? I really doubt if the problems are caused by APNs- To me it more or less sounds like a problem with radio of the phone. I assume you are not rooted? If you would be, you could try flashing some other modem as it might help.
AT&T is notorious for coming with innovative ways to hassle the customers with non AT&T branded smartphones on their networks too....just a thought.
flash a new firmware that belong to you country.
HERE
Thanks for the replys. The seller responded and said they will take care of it. Thank goodness!
Sent from my GT-N7000 using xda premium
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i've looked through the htc forums and found other people with this same issue (the Unlocked HTC Diamond thread, http://www.htcwiki.com/thread/1458316/Ulocked+HTC+Diamond ) but haven't been able to figure out a solution, nor has anyone had much response. I have tried calling the US HTC support number, but since it hasn't been released in the US, the guy just said try hard resetting (which I'm trying now), or call back when the RMA dept is open in the morning (@()#*&[email protected])(#$&!!!!!).
All my out going calls, people say my voice is very raspy, or sounds like it's "digitized" or that I was a heavy smoker -- I recorded my self on a spare phone I had and I agree -- the voice is all messed up.
Is this a known problem? Is it something that needs to be fixed by getting a replacement under warranty? Any help would be greatly appreciated.
I'm having the same problem, I'm trying now withthis, manually set the gsm freq. to 850/1900. Last 5 calls have been succesful. Still testing.
HTC Voice Problem
Yes, I have the same voice quality problem. i spoke to the HTC Costumer Service. They said some Bullcrap about the Frequencies being different cuz its not released in USA yet. I bought enough Phones that wernt released in US and i never had this problem.
THIS IS A VERY MAJOR PROBLEM for $650 phone. and HTC is being no HELP.
yah... i'm going to see how it goes w/the RMA dept tomorrow... ugh, what a pos (phone wise)
same problem here. I am disappointed but yet glad I am not the only with this problem. Maybe we can get it resolved.
what carrier are ya'll using w/the diamond? I'm using ATT... perhaps it is a carrier frequency issue?
tmobile USA, only gsm 850/1900 works here.
dan264 said:
tmobile USA, only gsm 850/1900 works here.
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mmm, so i guess it's not a carrier issue...lol
same here, The Netherlands, KPN(Debitel)
I have the same issue, but only with GSM network.
UMTS/3G works perfectly.
I've sent mine back yesterday...
Regards,
Chiron
I heard many people in Holland has this problem. For now, i dont have it, but then again, i am not calling so many people they call me.
Already a separate topic for this...
http://forum.xda-developers.com/showthread.php?t=399646
4d0n1sPB said:
Already a separate topic for this...
http://forum.xda-developers.com/showthread.php?t=399646
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Click to collapse
ah thanks!
I just upgraded to 1.37.707.1 WWE and the voice issue went away! i suggest everyone perhaps try it too? http://forum.xda-developers.com/showthread.php?t=401425
Somehow my WiFi has quit. I noticed it about a week ago. It will start when I turn it on, then scan for a few minutes, then just shut off.
A few days ago we had an update on KIES for the firmware, etc. Now I cannot get HSDPA signal.
I may have loaded something that shut everything off, don't ask me what, I really don't remember what or what order I loaded stuff.
I need a good back up app and some clear instructions on how to use it. I believe if I back up my apps and do a factory reset then it will be wiped clean and I can try again. After the reset, if WiFi doesn't come back then I headed to the Samsung Service center.
Thanks!
Thanks for the help, guys.
I took my Tab to the Samsung sstore and they did a hard reset and wiped everything off. They were sure it was one of my apps that was in conflict with the wifi settings. Now I have to reload all my apps one by one and see what happens.
samspunker said:
Thanks for the help, guys.
I took my Tab to the Samsung sstore and they did a hard reset and wiped everything off. They were sure it was one of my apps that was in conflict with the wifi settings. Now I have to reload all my apps one by one and see what happens.
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Click to collapse
Once your tab is alive, come join us for the custom rom Link in my signature, overcome rom
Thank you for the invite, but being in a foreign country where I do not speak the language I cannot afford to take the chance of bricking my Tab or voiding the warranty. Should that happen I will be out of luck as, being a foreigner, the service personnel are not always so accommodating and they would likely tell me sorry, no can do.
Besides, I am quite happy with the stock software and firmware. I regularly check Kies for updates and they install with no problem. That way if anything goes wrong then it is in their update, not mine.
As it was, they said that the WiFi loss was probably a conflict in some app I had used. The HSDPA was explained as the same thing as 3G. Well, not hardly, but out here in the rural country area where I am it is possible that the HSDPA was never available and it was a glitch that showed it in the first place. I can't argue with them, so I just have to say ok and go on.
samspunker said:
Thank you for the invite, but being in a foreign country where I do not speak the language I cannot afford to take the chance of bricking my Tab or voiding the warranty. Should that happen I will be out of luck as, being a foreigner, the service personnel are not always so accommodating and they would likely tell me sorry, no can do.
Besides, I am quite happy with the stock software and firmware. I regularly check Kies for updates and they install with no problem. That way if anything goes wrong then it is in their update, not mine.
As it was, they said that the WiFi loss was probably a conflict in some app I had used. The HSDPA was explained as the same thing as 3G. Well, not hardly, but out here in the rural country area where I am it is possible that the HSDPA was never available and it was a glitch that showed it in the first place. I can't argue with them, so I just have to say ok and go on.
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That is sad if it was the case Where are you now actually?
I sm in Sammy's backyard, South Korea, lol.
Sent from my SHW-M180S using XDA App
samspunker said:
I sm in Sammy's backyard, South Korea, lol.
Sent from my SHW-M180S using XDA App
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LOL! But I thought south korea isn't a rural place? Perhaps there are still some outskirts that they choose to conserve them :-/ Anyhow, good luck mate I thought korean only had discrimination towards chinese
Was looking around on Tab prices yesterday.
Ebay...350.00 upwards etc....
Telstra.com are offering them outright for AU 299.00 but are locked to telstra network.
Rang Harvey Norman this morning, and they matched the 299.00 price tag.
The Galaxy Tabs they sell are also SIM Un-Locked.
So, im now the proud owner of a Galaxy Tab.
Just thought id post this info for any other fellow aussies who are looking for a new tab, at a great price.
Harvey norman will continue to match the 299.00 price.
LOL the Telstra TABS ($299) are NOT locked to Telstra. Not sure where you got that info from.
ipit said:
LOL the Telstra TABS ($299) are NOT locked to Telstra. Not sure where you got that info from.
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From the Sales representative i was speaking to on the phone yesterday.
Wouldnt surprise me though if the info is wrong, havent spoken to too many telstra reps that really know their job anyway.
I have a telstra tab and its definetly not locked, ive used a optus sim in it, but damn $299 i may go pick one up today
Well, im glad they arent locked. Was just passing on the info i knew, so that it may benefit others.
I actually went in to the telstra shop this morning with intention to get one, but they had no stock, and werent sure when new stock would arrive
When Harvey Norman told me they would match the price, i was stoked.
Considering they have the Tab on display for $589.00, it does pay to ask the question.
I saved good money, and got a great buy i think.
Just out of interest, are the Harvey Norman Tabs the Telstra branded P1000T ones? or the standard P1000?
On the box, mine says GT-P1000
ok thanks so that's the non-telstra one. it's suitable for those who never plan on using Telstra Next G.
Personally I'd rather go with the Telstra model for 2 reasons.
a) Option of using Next G if I wanted to
b) Vodafone will be 'soon' rolling out their network on the same 850 band.
Downside - If you're currently with anyone but Telstra you won't get a connection is rural areas.
ok thanks so that's the non-telstra one. it's suitable for those who never plan on using Telstra Next G.
Personally I'd rather go with the Telstra model for 2 reasons.
a) Option of using Next G if I wanted to
b) Vodafone will be 'soon' rolling out their network on the same 850 band.
Downside - If you're currently with anyone but Telstra you won't get a connection is rural areas.
Moral of the story if you don't plan on using your pad in the 'bush' it's best to buy the Telstra model.
it is definitely $299 and unlocked. This deal start from last week on Telstra ONLINE OFFER ONLY and Telstra start the deal instore from this week.
It is very fast sell as the prices drop from $408 and for anyone who missed this deal (so many out of stock) you can grab one in JB HIFI, they also sell it for $299, not sure with Hardly Normal, opss i mean harvey norman
I got mine from harvey....and i have no problem plopping a optus sim in and getting next G lol.
Yes telstra probably are the best to be with....but boy...dont ya pay for that.
I used to use telstra...but got sick and tired of paying the most and getting nothing in return.....optus looks after me, and i dont have any problems connecting anywhere.
Cool thanks for the info guys. I picked up a telstra branded tab today also and I have noticed that the wifi tethering is not enabled nor can i directly setup my hotmail account.
I have a HTC HD2 telstra version that I have played with many versions of android, unfortunatly the usb charging connection on that device is broken and I think it may be a while befor I'll be able to track down the part I need to repair it.
Anyway been playing with the new toy (samsung galaxy tab) since this morning and it's a rather cool device.
I'm with Telstra as I often find myself in real crap hole places for work where the only reception if any is telstra.
Once i figure out how to root this device and flash a standard no brand rom I will as Telstra have loaded up this device with all there own bloatware that is mostly useless.
I just used z4root 1.3 to root mine mate.
Also, i installed clockworkmod and chose the [email protected] recovery rom if thats any help.
Sent from my GT-P1000 using XDA App
So I purchased an LTE Galaxy Tab about 3 weeks ago and have been tossed all around by At&t customer service Samsung customer service and just about anyone else who could possibly know anything. I work for a retailer have have talked through my inventory director to an inside Samsung rep as well.
The problem is that whenever I drive further than say 5 miles (or 8ish km) the tablet will drop the signal and I will have to restart or cycle airplane mode to get it back. This happens regardless of wifi conditions or signal strength. I have tried 3 different SIM cards and also done an exchange for a new device. I haven't sold any of these to see if someone else has had this issue. Anyone else having this problem?
dawgsoverrebs said:
So I purchased an LTE Galaxy Tab about 3 weeks ago and have been tossed all around by At&t customer service Samsung customer service and just about anyone else who could possibly know anything. I work for a retailer have have talked through my inventory director to an inside Samsung rep as well.
The problem is that whenever I drive further than say 5 miles (or 8ish km) the tablet will drop the signal and I will have to restart or cycle airplane mode to get it back. This happens regardless of wifi conditions or signal strength. I have tried 3 different SIM cards and also done an exchange for a new device. I haven't sold any of these to see if someone else has had this issue. Anyone else having this problem?
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Click to collapse
do you live in an area with bad cell reception (in the woods?)
orlandoxpolice said:
do you live in an area with bad cell reception (in the woods?)
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Nope metro Cincinnati and my Galaxy Skyrocket works fantastic. I actually got a little further last time and was able to stream video as a test all the way to work before it dropped off. (15 mile trip taking me right through downtown Cincinnati.) Of course when I got there I lost it.
May need to flash the modem again.
Sent from my SAMSUNG-SGH-I727 using xda premium
orlandoxpolice said:
May need to flash the modem again.
Sent from my SAMSUNG-SGH-I727 using xda premium
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Where can i get that? I rooted and tried that kernel with no change.(not that there was much that was supposed to change)
dawgsoverrebs said:
Where can i get that? I rooted and tried that kernel with no change.(not that there was much that was supposed to change)
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I dont really know. I have a system dump but dont know if the modem is kept within those files.
you could always just flash the stock ATT firmware again?
orlandoxpolice said:
I dont really know. I have a system dump but dont know if the modem is kept within those files.
you could always just flash the stock ATT firmware again?
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Click to collapse
I've had 2 of them do this with and without root from day one. Is re-flashing really going to do anything?
Here is some more info. Samsung customer support told me to re-create the stock APN and see if that would work. Well the tablet won't stay on any other APN except the default. i have also tried a "pta" APN (like on the skyrocket) and the "phone" APN (just HSPA+).
so I have this weird issue and i hope you guys are able to help.
I live in the Netherlands, specifically in Emmen, Drenthe.
A few days ago i changed my network operator from T-Mobile to Vodafone.
I did this because I wasn't very happy with T-Mobile's network, they do reasonably well in the west parts of the Netherlands, but in the East part, not so much. Vodafone seemed a pretty decent alternative.
Now i came across a problem, I study at Stenden, which is in Emmen, and nowhere else but at Stenden (and Drenthe College, another school right next to it) I have no signal. It's not all the time, but pretty much 90% of the time there i'm getting no service.
I have an (almost) 3 jear old GS I-9000, with CM10.1 on it. Seeing as it's so specific, I was really doubting it was because I'm using a custom ROM, nothing like this happened with T-Mobile.
Regardless, I decided to go back to 2.3.6 stock just to be sure, and apparently that fixed it. I'm getting an Edge (E) mobile connection at the points at Stenden and DC, and i can call people normally again.
I find it strange that i'm actually getting an E network anyway, but to think my connection previously was thanks to CM10.1 just seems weird. Not to mention my Phone is once again as slow as Peter Griffin during KisStock
LONG Contextual story, Now my question is this: what's causing this loss of service that's ONLY at college, and am i limited to stock 2.3.6 or can i use another ROM?
Any additional info i need to add?
Edit: FYI, My IMEI should have been fine when i was still on CM10.1, so unless i missed something there, it shouldn't be because of that.
Expired Menthol said:
so I have this weird issue and i hope you guys are able to help.
I live in the Netherlands, specifically in Emmen, Drenthe.
A few days ago i changed my network operator from T-Mobile to Vodafone.
I did this because I wasn't very happy with T-Mobile's network, they do reasonably well in the west parts of the Netherlands, but in the East part, not so much. Vodafone seemed a pretty decent alternative.
Now i came across a problem, I study at Stenden, which is in Emmen, and nowhere else but at Stenden (and Drenthe College, another school right next to it) I have no signal. It's not all the time, but pretty much 90% of the time there i'm getting no service.
I have an (almost) 3 jear old GS I-9000, with CM10.1 on it. Seeing as it's so specific, I was really doubting it was because I'm using a custom ROM, nothing like this happened with T-Mobile.
Regardless, I decided to go back to 2.3.6 stock just to be sure, and apparently that fixed it. I'm getting an Edge (E) mobile connection at the points at Stenden and DC, and i can call people normally again.
I find it strange that i'm actually getting an E network anyway, but to think my connection previously was thanks to CM10.1 just seems weird. Not to mention my Phone is once again as slow as Peter Griffin during KisStock
LONG Contextual story, Now my question is this: what's causing this loss of service that's ONLY at college, and am i limited to stock 2.3.6 or can i use another ROM?
Any additional info i need to add?
Edit: FYI, My IMEI should have been fine when i was still on CM10.1, so unless i missed something there, it shouldn't be because of that.
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That would have been caused from your modem. Flashing CM10.1 changes your modem to XXJVU (I believe, its been a while since I've used CM10.1) regardless of where you are I think. Try flashing in a modem that's Netherlands specific and see if that fixes your problem.
I think there's a slight chance that its kernel related as well but that's not really likely at all.
So try either flash in a Netherlands specific modem or the same modem as the 2.3.6 version you're running.
Sent from my GT-P7510 using Tapatalk HD