Database Develop

Diamond and low 3G Signal

I own a Diamond since yesterday and have noticed having problems with 3G carriers (specifically H3G Italy) searching on the net I've seen that many people from different countries have the same problem. I think that the problem should be the radio rom shipped with the diamond. Actually I tested 1.00.25.03/05/06 all with poor signal or loss of signal or roaming.
I adviced HTC of the problem (saying that 3G signal is very poor) indicating the os rom and the radio rom.
Everyone that has the same problem should notify HTC on this form http://www.htc.com/europe/CS_Mail.aspx
so, perhaps, can begin working on it.
albatross

SEARCH Junior!!!

Agree with this 3G signal dows not improve on all Radio ROMs

I can confirm this.
I had a TytnII before I got the Diamond, and I tested them for a week against each-other.
The TytnII had 3G coverage about everywhere I live, but only 3-4 bars.
The Diamond mostly have 1 to nothing...

Sergio PC said:
SEARCH Junior!!!
Click to expand...
Click to collapse
Hi Sergio,
what do you mean? Should I search the signal or should I search somewhere else here on the forum? I didn't find nothing but I'll give another look.
Any hints?

Hopefully the .16 rom will improove things a bit. I really hope that its a rom issue and not a hardware issue.

huwwatkins said:
Hopefully the .16 rom will improove things a bit. I really hope that its a rom issue and not a hardware issue.
Click to expand...
Click to collapse
Do you know when it will be released?

There is a rom in the raphael forum with it but its the whole rom and not just the radio. I've emailed HTC - doubt ill get a responce. I'm suprised there isn't greater interest in this problem.
Incidently i think the .11 radio gave me slightly better 3g reception.

huwwatkins said:
There is a rom in the raphael forum with it but its the whole rom and not just the radio. I've emailed HTC - doubt ill get a responce. I'm suprised there isn't greater interest in this problem.
Incidently i think the .11 radio gave me slightly better 3g reception.
Click to expand...
Click to collapse
Thanks, hope so either.

I have sent htc an email, I got an automated reply saying that somone would look in to it soon. We shall see.

ohh, you all have send a mail,
i have also send a mail, since the end of June, i think 4 emails and nothing happens,
everytime when i visit htc-e-club, there is a song in my head >
i`m waiting,waiting, for you... *lol*
ThX

It looks to me that HTC has rushed the release of this phone before they properly tested it (most likely to coincide with the release of 3G iPhone). They are using us, their customers, to test it for them.
The 3G reception here in Australia is very bad (never above 2 bars) and it constantly switches over to GSM, which in some cases causing for a call to be dropped. Pathetic.

BushwalkerSP said:
The 3G reception here in Australia is very bad (never above 2 bars) and it constantly switches over to GSM, which in some cases causing for a call to be dropped. Pathetic.
Click to expand...
Click to collapse
also me, in the same conditions in italy

broncos said:
also me, in the same conditions in italy
Click to expand...
Click to collapse
Hi broncos nice to see you I think tomorrow I will call HTC by phone

i wondering if there is a Serie of devices which have those problems ,
2 of my collegues have also a diamond , in the same room with the same Provider , i have NO or 1bar when they have full ??
Now i tried alot of ROM's and i came to the conclusion to send the Device to HTC, so i have to flash back to SSPL ...
1st HTC and no luck ...

The same problem in Spain with the carrier "Yoigo". I have already sent the appropriate message to HTC.

I have send email past week but I don't have answer.
I think it's a big big problem!!!. What HTC doing to solve it?
it does nothing???!!!

Hi guys
3G is not everywhere yet even here at my place it often goes down depending on where I am.
But when I have this problem and look at my friends Iphone he has the same problem. So I wonder if this is a diamond\Iphone or a provider problem?
Grtzzzz

it's 3 years that i use only 3G phones and only with diamond i have this problem (i read also iphone has the same problem)
but it is sure that the problem is of the diamond (and iphone) because all the other phone dont' have problem (also 3Gphones pay 20/30euros have no problem!!!)

I just hope that its a software problem rasther than a hardware fault.

Radio update for HTC Diamond Telus or CDMA users

hey
considering most of the lore here is for a different version of diamond than mine, i want to be cautious with flashing and such. i had a nasty first experience. i have a telus diamond, it is cdma, that has the curvy edges and matte back. as far as the rom goes, i think i will stick with juicy rom. he told me i gota apply the unlocker first, and then flash the rom. but i am wondering whether the radio upgrade that is featured on here will work for my phone. reception is really important to, as is battery life, so i would like improve both.
any comments, help would be appriciated.

Telstra Fade issue

Hi all,
Ive seen a few threads opened up but redirected to the radio thread with no answer.
Im pretty technical and have gone through a few phones. Ive got a Kaiser now and im in Australia on Telstra.
The threads that i have seen detail how if you are Telstra customer and are on a newer radio people you are talking to get your voice FADING in and FADING out
Can you assist?
Cheers
Anthony

bump - what no one has come across any fade issues?

Nah, none of us are daft enough to use telstra
Seriously though - I'm with three, never heard of this issue with the tytn. Theres a 1.70 radio available at HTC HongKong e-Club or through the Kaiser ROM thread, its easy to flash/upgrade - just connect your cable & run the exe. Maybe that'll help ?

test7875 said:
Hi all,
Ive seen a few threads opened up but redirected to the radio thread with no answer.
Click to expand...
Click to collapse
I take it that means your flashing to the ROM I referred you to (detailed in your post on the ultimate radio thread at 11.38 yesterday) means the WWE Hong Kong ROM/Radio/SPL upgrade both I and snachez referred to has made no difference? If you've not been able to flash that ROM yet, give it a try first and let us know how you get on.

Update :
Flashed to HK SEA Radio 1.70.19.09
Certainly better than 1.71.xx.xx but still not 100%
Hmmm - i dont think im going to get much traction out of the new polaris roms but ill give it a shot and report back

test7875 said:
Update :
Flashed to HK SEA Radio 1.70.19.09
Certainly better than 1.71.xx.xx but still not 100%
Hmmm - i dont think im going to get much traction out of the new polaris roms but ill give it a shot and report back
Click to expand...
Click to collapse
Did you try the accompanying HK WWE ROM and HTC SPL 3.34 (the complete package) as well? If you have and you're still having probs then given that this combination has been found to work OK with at least one other Aussie network (from reports here at xda-dev), it's time to complain to Telstra and see what they have to say.

Flying Kiwi said:
Did you try the accompanying HK WWE ROM and HTC SPL 3.34 (the complete package) as well? If you have and you're still having probs then given that this combination has been found to work OK with at least one other Aussie network (from reports here at xda-dev), it's time to complain to Telstra and see what they have to say.
Click to expand...
Click to collapse
No i havent tried the complete package.
The problem is Telstra is unique with their nextG UMTS 850 network and as they didnt bring in the Kaiser to Australia they would laugh at you if you asked any questions (trust me i have some inside knowledge )
Its back to trying different roms.

i am in Au with telstra gsm (not 3g though) and have used multiple roms/radios with no issues with calls.
KC

test7875 said:
No i havent tried the complete package.
The problem is Telstra is unique with their nextG UMTS 850 network and as they didnt bring in the Kaiser to Australia they would laugh at you if you asked any questions (trust me i have some inside knowledge )
Its back to trying different roms.
Click to expand...
Click to collapse
So given all the other feedback, will the complete SEA WWE ROM package be the first? Maybe someone with the ROM can verify whether the Connection Wizard lists Telstra as an option under Australias network options...

Hmmm if it comes to dire straits ill load the entire rom as suggested but the history of this phone and my gut tells me the problem is specific to the Radio ROM.
What ive learnt
This is only a Telstra NextG issue (not seen on optus/voda/3).
Specific to the 850UMTS band
Niki and Emo Radios similar results.
Im currently testing the new polaris Radio 1.59.44.02 and so far with better results. Its only been a day so far so ill post back ... again!
Telstra Kaiser owners feel free to bump this...

I don't have a Kaiser but a Polaris with Telstra and that runs fine @ 850 mhz with Polaris radio 1.59.44.02
Crystal clear reception and no fade in/out.
I believe the hardware in our two devices are similar/identical, so I don't think it's a network issue - I think you are on the right track trying different rom/radio combinations until you find one that works best. Good luck.

cr1960 said:
I don't have a Kaiser but a Polaris with Telstra and that runs fine @ 850 mhz with Polaris radio 1.59.44.02
Crystal clear reception and no fade in/out.
I believe the hardware in our two devices are similar/identical, so I don't think it's a network issue - I think you are on the right track trying different rom/radio combinations until you find one that works best. Good luck.
Click to expand...
Click to collapse
Your spot on .. POLARIS radio 1.59.44.02 has had the best results out of all so far.
People report they get the odd crackle but no fade in and or out.

What does HTC Australia say?
Hmm, given HTC have a presence in Australia and their recommended Radio for the TyTN II sold there currently shows 1.65.16.25 on their website (the one that gave me next to no GPS functionality when released here for UK customers), how has anyone done getting an official HTC solution to this problem with the TyTN II and the Aussie Telstra network? Is HTC Australia even aware of the problem? I hope they are more responsive that HTC here in the UK.

Flying Kiwi said:
Hmm, given HTC have a presence in Australia and their recommended Radio for the TyTN II sold there currently shows 1.65.16.25 on their website (the one that gave me next to no GPS functionality when released here for UK customers), how has anyone done getting an official HTC solution to this problem with the TyTN II and the Aussie Telstra network? Is HTC Australia even aware of the problem? I hope they are more responsive that HTC here in the UK.
Click to expand...
Click to collapse
As far as I know there is no HTC Australia - only an importer. All of the HTC support for this region is run out of Asia, and in my experience, not too flash.

I've been using a TyTn II all year on the Telstra Next G network for my business (average 20 calls a day) and have flashed a few roms in that time but have never had anyone complain about sound quality with any of the Roms I've used. I use a Jawbone 2 bluetooth headset most of the time and I'm currently using the 3.34.721.2 WWE Rom with the 1.70.19.09 Radio and HardSPL 3.29 hard2 and can't recommend it highly enough, battery life is brilliant !!!
Hope this may be useful info.

T-Mobile US HD7 Reception

I have gotten pretty bad reception on my new HD7 over the past week or so since buying my HD7. Is this a known problem with the HD7?
It seems like each phone I get from HTC has worse reception than the last one. AT&T Tilt (Kaiser) had amazing reception, Touch Pro 2 had good reception, HD2 had just okay reception, HD7 has awful reception. Is this a radio problem? Is there a way to fix it?
On my HD2 I had to put it in 3G only just to keep my 3G speeds because it kept going back to Edge throughout the entire day. Setting the HD7 up for 3G only loses reception all the time and keeping it on Automatic of 2G only is not that much better. Someone please help if you can.

4.3 FW ans T-Mobile

Curiousbif anybody on tmobile USA updated their firmware to anything other than what tmobile has. I'm running HD13.3 right now and I seem to have few odd ts issues, but other than that good.
If you have flashed it, have you noticed any difference? Since tmobile fw is based on 4.1.2. I'm more concerned with it effecting the radio, since tmobile uses odd bands, don't really want to create any issues with it.
Sent from my HTC One using xda app-developers app

The thing about radio and rom combos is that they sometimes contain updated modules that take advantage of the radio version you have.
Some users note that certain radio firmware work better with a certain rom while another rom hinders it. Less Battery life or signal.
You can stick to one rom and flash any radio you want and not notice a difference because of where you live while others will.
Radio updates don't control what bands you phone uses they simply make adjustments on how your phone uses them. So your T-Mo HTC One and my AT&T HTC One if they where to have the same ROM/Radio the difference in battery life and overall network performance depends on just that; the network.
If your having issues related to the T-Mobile network it could be any number of things. A bad rom flash, Radio firmware not at your favor, the phone itself, or just the local towers etc.
There are several radios available to install via recovery.. Try a couple and test each out for a day or so and compare the results. If not try to stick with the radio that was released with the ruu the rom was made from.

Tachi91 said:
The thing about radio and rom combos is that they sometimes contain updated modules that take advantage of the radio version you have.
Some users note that certain radio firmware work better with a certain rom while another rom hinders it. Less Battery life or signal.
You can stick to one rom and flash any radio you want and not notice a difference because of where you live while others will.
Radio updates don't control what bands you phone uses they simply make adjustments on how your phone uses them. So your T-Mo HTC One and my AT&T HTC One if they where to have the same ROM/Radio the difference in battery life and overall network performance depends on just that; the network.
If your having issues related to the T-Mobile network it could be any number of things. A bad rom flash, Radio firmware not at your favor, the phone itself, or just the local towers etc.
There are several radios available to install via recovery.. Try a couple and test each out for a day or so and compare the results. If not try to stick with the radio that was released with the ruu the rom was made from.
Click to expand...
Click to collapse
Thank you . I will try and find a thread with all of the radios. I am kind of wanting to flash an updated Firmware, but I do not think it is possible unless I go S-OFF and go back to 4.1.2 RUU?

air2k57 said:
Thank you . I will try and find a thread with all of the radios. I am kind of wanting to flash an updated Firmware, but I do not think it is possible unless I go S-OFF and go back to 4.1.2 RUU?
Click to expand...
Click to collapse
Im kind of in the same boat. I have a T-MO branded HTC One. I wanted to get sOFF and go with the HTC Google Play edition firmware and ROM and flash the T-Mobile radios. BUT the update to my TMO unit at the end of July borked the moonshine and revone (revone?? is that right cant thing of it off the top of my head?) exploit to allow S-off.. So my unit is rooted but NOT with Soff to allow me to do the google play edition firmware..
I can tell you that for me the update in July did help with a little bit better battery life and did improve LTE performance.
I am in Dallas and often can get 35MB down and 25 up..
hoping the rumors are true that we get 4.3 around the end of September..