I have an issue with my PC not recognizing my Captivate. When I plug in the USB cable to my PC, I can choose to activate USB mode and it prompts me to mount the drive, I say yes but nothing shows up in My Computer. I was able to do all this fine just a few days ago.
I have uninstalled/reinstalled the drivers. I installed Samsung Kies and it doesn't recognize the phone. I tried my phone on another PC and it won't show up there either. I've factory wiped the phone twice now.
Is it a problem with the phone or is there something I can do to get this to work?
I'm having the same issue. Did you get this resolved & if so, how? Tried both ports on my MB Pro & work PC...tried Samsung cable & another USB cable. Debugging is on.
Try Settings -> Applications -> USB Settings -> (select) Mass Storage
I found that when my captivate was set to Kies my computer wouldn't pick it up.
Mine was set to ask on connection. Tried mass storage mode (debugging off) & no dice. Back to ask on connection with debugging on, and still nothing. I've tried all 3 USB ports on my work laptop and both on the MB Pro. Any other ideas?
Did u try enabling "debug mode" and seeing if the PC recognizes it.
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
cajuntigerbait said:
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
Click to expand...
Click to collapse
The ones from MonoPrice work for me and they were like $1.50
Diablo: Been in debugging mode most of the time trying to get it to work. Main issue is getting my personal MB Pro to recognize, so I won't be able to check/tinker much until after work tonight.
cajuntigerbait: I've been using the provided Samsung cable – tried a work Blackberry cable (works fine with my work BB) to no avail as well.
Will update tonight. Any tried & true methods for cleaning the phone port while I'm at it? Thanks for the quick responses, everyone
richhy said:
The ones from MonoPrice work for me and they were like $1.50
Click to expand...
Click to collapse
Thanks, will check the site & order a few when I get a chance. Couldn't hurt to have a couple spares, right?
Hi,
I have searched, I have trown, I have do many things but cant fix this one. I was up till 5 in the morning last time but nothing. The problem I am getting appeared when I changed the usual samsung cable (which I got in box) with Nokia one, since I lost the last one Samsungs. The cable and everything is fine because it works on my notebook and there I can do everything normally.
So whats the prob:
I somehow connect my phone to the computer via media player and I can do anything with files on my phone, I can copy them to my computer BUT I cant do it vice versa, I cant copy nothing to my phone. Its just saying discovering ... and it will stay like that. In mass storage (if I get him to there ) it will lag so I have to unplug and plug it again.
Mom has the same windows 7 as me.
I have a high feeling that this has something to do with my computer being used to cable used before and I would have to delete some file from my computer (phone was already formated) ...
Oh and I have used every single USB on my computer, which is I think around 10 usbs
Restarted the comp and the phone dozen of times, still nothing.
Debuging mode, nothing appeared ...
I tried connecting to samsung kies, it wont connect, it just says connecting to a device.
Guys if you help me, my phone and I will be gratefull forever
Update: I have formated my computer also, still the same!
Update2: I will send $10 to paypal to the one who helps me with this one!
I had a similar problem, i would first ensure, that the Device isn´t connected to a USB Hub, but directly into the Computer. Sometimes the front USB Panels acts like a Hub, so if its not a laptop try to plug it in the back of the computer.
You said, you already formated the device? How? If you can do this again, then make a wipe. Go into the Recovery Mode with the 3 Button Combination and select wipe. After reboot you should have a clean device.
Do you have a external memory card inside? If yes put it out.
Now connect your device to the computer, wait until all drivers are installed. If you get any problem right here, then go into Kies and on the left top Corner where it says Kies, select Driver recovery. It will automaticaly try to reinstall the drivers.
After that you should be getting a connection to Kies.
Tried, and other then loosing my massages and contacts I didnt achive nothing :S
Hello out there.
My incredible s used to connect to my PC but all of a sudden it stopped. I have WIN7 64bit installed and when I plug my phone in, the screen turns on and gives me the options. I select mount as hard drive, and nothing happens. Nothing shows up in device manager, no install hardware pop ups nothing.
Ive reinstalled HTC sync, ive tried different drivers, ive delet3ed the drivers and let them install again. I Even unrooted my phone and restored it to the factory rom.
If I plug it in on a PC with xp it works so its not the phone. Ive been searching the net for weeks and it seems to be a common problem but no one gives an answer on how to fix it.
I cant even connect via hboot. SD card is fine, mounts on the phone mounts in card reader and mounts via my phone from an xp PC
There must be someone out there that can fix this for me.
Cheers.
could the problem be the USB jack in your computer rather than the phone itself? perhaps test other devices in the USB jack on the computer, or test the phone and cord on another comp to help isolate the problem
The Usb ports are fine, Ive tried the front, the back, in a hub, in my keyboard nothing happens. The phone knows its been plugged in as it brings up the menu to choose either charge, hard disk, tether etc... Just the PC ignors it.
Everything else works in those ports.
Anyone?
Sent from my HTC Incredible S using xda premium
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Before connecting it to the PC with the cable, click "connect storage to pc" in the USB settings. After clicking it, then it will ask you to connect to pc. If you connect to pc before clicking it will not connect.
Sent from my GT-N7000 using Tapatalk
Hello i have done that but the same happens ive done it like it says i should i just dont get why my pc wont recognise it , when i press it and then it waits for me to plug it in, i do that the dialogue box shuts and then nothing happens besides windows saying unrecognised device connected
Strange, Mine connect fine just like how marinervijay mentioned. Go to Settings > Wireless> Usb Utilities and press connect first and then insert your USB, then press connect USB. Voila. There should be a window prompting to open in your windows just like when u insert a flashdrive to ur computer.
iknow its supposed to work like that.
the problem is that it doesnt work :/
Okay, have u tried resetting your Note to factory default?
no i havent tried that, because its all new it didnt work since i got it, i never thought that that might help, ill give it a go.
thx
On another, you might have a defective USB given to you by ur retailer. Perhaps you can contact them somehow and ask them to replace your USB?
do you mean the USB cable delivered with the phone ?
Cheers
Yes. Could be a defect. I'd suggest you check with your retailer if it is replaceable if none of what mentioned is working for you.
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Prosasan said:
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Click to expand...
Click to collapse
suresh.my said:
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
Click to expand...
Click to collapse
i already tried that ive done all that i could think of
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
thanks ill try that now.
Cheers and thanks for all the answers and inputs
tried all but the usb cable..
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
Okey ive tried them all now, more then a few times most of these ive tried already and the antivirus isnt an issue as i dont have any on this pc. i think the problem either lays at the usb cable or the device itself. i will try and get to borrow a cable from a friend or something
Cheers for all the replies and helpfull inputs
Happy new year to everyone ^^
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
good point!
sunnysurya said:
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
Click to expand...
Click to collapse
i havent tried that, but does that work when u need to root it ?
cheers
I got root access
Prosasan said:
i havent tried that, but does that work when u need to root it ?
cheers
Click to expand...
Click to collapse
Hey,
I am able to get USB storage, and I got root access thru the batch files and help provided in this link: http://forum.xda-developers.com/showthread.php?t=1329360
I have Kies installed and this probably helped detect the phone.
Hope this helps..
USb Problem
Hi I've had the same problem.
I have been using the Note quite happily as a Mass USB storage since early December. Plugged it in this morning and I don't get anything. I have also tried the debugging and all the other things listed. Here's what I get:
Usb debugging on - just a sound and a charging indication
Usb debugging off -usb connected Mtp connected on the notification pull down page. When I click on notification it just shuts the window.
I have tried dialling *#7284# and selecting USB PDA which didin't do anything for me but others seem to have had some luck. See this link:
blog.vacs.fr/index.php?post/2010/12/24/How-to-repair-the-USB-not-detected-problem-on-Android-Samsung-phones
I will be rebooting tonight but I don't really want to.
only the Samsung USB wire works
I had this problem today. The Note would never connect the USB or external storage. I searched and found this thread.
I then noticed it was another USB cable (I gave about 1,000 now!). I tried the Samsung one, and it worked first time.
It is annoying, because these cables are normally swappable with any device. It appears Samsung have defined their own standard. The great thing about standards, of course, is that there are some many to choose from!
USB cable was defect - and replaced
Thanks for the help everyone
Hello. I have been using S4 for few months now and had it rooted. It is an amazing phone and work perfectly well
Recently all of sudden, when I put my cable in for charging, my phone wont detect it. Nothing happened on the screen (no "charging sign written", no lightning sign at the top right corner). But if you just leave it as it is, the phone will be charge to full.
Same with the USB as well. I had no problem of connecting my phone to my PC via USB before. But now my PC cant detect my phone anymore even with KIES.
Both of these problems turn out at the same time. Initially I assume something might be wrong with the usb port of my phone or something hardware related.
Weird enough, when I try connecting the phone to my PC in Odin Mode, the PC can detect my phone.
I had tried unroot my phone with a stock firmware and the problem is still persist. Had google around and find no solutions.
Anyone had any idea to work around this problem? It is really troublesome to not be able to connect my phone to my PC
Do you have the latest drivers installed? Have you tried a different cable? A different USB port?
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
apexiology said:
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
Click to expand...
Click to collapse
try un-installing the device drivers from pc. then reinstall again.
did that too. not working.
I dont think the problem is the pc driver. As I mentioned before. when I go into odin mode. it can detect my phone.
And its not only usb that cannot be detected.
Had problem with the charging too as what I mentioned above even when I charge using a power source directly