Nook Color and Best Buy - Nook Color General

Has anyone bought their Nook from Best Buy? I found out that is where mine was purchased from based on the serial number after calling 1-800-THE-BOOK. At any rate, without a receipt B&N doesn't want to warranty the dead pixel issue. I'm just curious, does Best Buy put the serial number on the receipt like B&N does?

When i bought mine it looked like they scanned it again after they did the UPC. Pretty sure it was the SN.

Suck-age. The overseas help I got, barely wanted any real information from me, which is why I assumed you would have a similar situation. Granted they did run me around in quite a few circles before agreeing to do so.

Drag...I guess I saved $50 but have to live with a dead pixel.
So for all those other threads asking about "what should I look for when buying a NC off Craigslist" I guess this is your answer! LOL

ExploreMN said:
Drag...I guess I saved $50 but have to live with a dead pixel.
So for all those other threads asking about "what should I look for when buying a NC off Craigslist" I guess this is your answer! LOL
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As much as I love the Nook Color, in a year or so, I'm sure there will be something competitive in price that is better. And by that point I'm sure you can sell the nook for a decent price still. As unlike mainstream tablets that can be phased out, the only way the nook will be, is if they release a Nook 3.
So there will still be people unaware of it's tablet capabilities looking for a used one for reading.

Well, I'll probably just keep it as-is. I mean its 1 pixel that you can only see on a black screen and it shows as blue. You can't even see it on other colored screens.
It's more of that "I know its there so it bugs me" kind of thing than an actual issue. I'm just a cry baby. I want perfection at a great price.

ExploreMN said:
Well, I'll probably just keep it as-is. I mean its 1 pixel that you can only see on a black screen and it shows as blue. You can't even see it on other colored screens.
It's more of that "I know its there so it bugs me" kind of thing than an actual issue. I'm just a cry baby. I want perfection at a great price.
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Ah me too man, me too ) :
Sent from Nook Color with CM7 - 1.3GHz

That's the reason I paid full retail for mine from best buy. ****, I even paid the extra 60 bucks for the additional protection, which covers stuff like broken screens.

I bought mine from best buy (didn't really want to) and when I had screen issues B&N replaced it without even asking me where I bought it. It's strange that they're giving you the run-around, the NC isn't even a year old at this point regardless of where you bought it.

ExploreMN said:
Has anyone bought their Nook from Best Buy? I found out that is where mine was purchased from based on the serial number after calling 1-800-THE-BOOK. At any rate, without a receipt B&N doesn't want to warranty the dead pixel issue. I'm just curious, does Best Buy put the serial number on the receipt like B&N does?
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Best Buy does NOT put the SN on the receipt. They can, however look up the receipt easily. Do you know who bought it for you and around what time? They can look it up by phone number. Also, check to see if it has anything with "GSBTP" or "GSBTP-R" on it if you get it. This means whoever bought it also purchased a Geek Squad Black Tie Protection Plan. On the other hand, even if you don't have one, if it is still within the first year of purchase, Geek Squad will ship it to B&N for you and it will be fixed as long as its determined that the problem is user error. Unless they follow the weird monitor policy for broken pixels. There has to be at least 5 I think. The only downside is that depending on the store, location of the manufacturer and the time you send it out, it could take a good while. When I was a Geek Squad Agent I told people it could take anywhere from 2-6 weeks.
Oh, they can also look up the purchase via the card it was purchased with if it was bought with one at all.

Wow... I also got a dead pixel on screen from a Best Buy bought NC. I did purchase it online though, as no stores around town had them in stock for 2 weeks. Ah well, I'm not going through the runaround just to fix one dead pixel.

In many cases Best Buy can exchange the smaller less expensive devices in-store under the manufacturers warranty due to defects and even preserve any Best Buy service plan. They likely will just give store credit for it during the first year, though in rare circumstances may have it repaired. It is certainly worth a try to do that, a dead pixel on an e-reader would be annoying.

Your serial number is located under the sd card flap or under device settings.
Barnes and Noble wont honor exchanges or returns in BN stores for items purchased at affiliate stores. If you bought it from a legitimate partner then you can get it serviced under the warranty from BN but you have to call the customer service number for a replacement.
It stops people from calling in service on stolen units.

Squaretrade sells extended warranties within 90 days of purchase. I'd recommend that if you fall into that window. I haven't got mine warranteed yet but plan to.
Sent from my NookColor using Tapatalk

Well, I think there is some confusion. I bought this off of someone from Craigslist. So there is no bill of sale, etc.
However, in talking with B&N, they are going to give me a 1 year warranty after confirming it was sold at Best Buy (as opposed to stolen, whatever).
The back story is that the seller got it as a gift from work but didn't want/need it as she has an iPad. So it was new and unopened when I got it.
Anyway, all is good and I have a warranty confirmed until May 2, 2012.
I'm still not going to send it in though. I mean I hardly notice the 1 pixel and its not worth all the trouble to restore B&N's software and all that jazz. Especially since I used one of my Teamviewer licenses to register this device as a corporate device (you only get 10 moves before they start to question it, and this is technically the second move). BUT....if any more pixels go out, then I will use the warranty.

Related

One drop was all the nook took

A few days ago, my NC took a short fall from hand to countertop -- a drop of less than a foot. Having dropped my iphone(s) multiple times from greater heights, onto hardwood and concrete, my first thought was I might have scuffed it but surely not broken it.
I was wrong. The LCD shattered inside, with cracks emanating from the lower-right bezel. I can see the backlight peeking from the edges of the bezel and cracks, but the display is gone.
I am lucky to have signed up for the $54 extended protection plan, which covers damage. I usually don't. I also discovered one can sign up for the plan within 30 days of purchase [14 in store].
BN said I'd have an RMA and replacement unit shipping information within a day, and it's been two. One of the features of the EPP they tout is "rapid replacement" -- I hope it turns out to be true.
I think the breakage is punishment for my smugness. I rooted my NC on 12/1 and ultimately had everything working (gapps, market, live wallpapers, multitouch) and never once had to reset or re-root. I was so careful up until the moment the unit spun out of my hands to its doom.
Anyone else break theirs yet? Have experience with the replacement service?
-Craig (#irc segv)
Guess that ends the gorilla glass rumors...
Sent from my NookColor using XDA app
Sound like his lcd broke not the glass.
ricoishere2 said:
Sound like his lcd broke not the glass.
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Yes, the magilla glass is intact. The impact point was actually the bezel, although it is unmarked.
Jason Foss said:
Guess that ends the gorilla glass rumors...
Sent from my NookColor using XDA app
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Gorilla glass isn't indestructible, its not scratch proof either. I rarely drop my devices but I always run a case and protector anyways.
30s days? They say everywhere "at time of purchase", I might have to rethink that decision. 54 seemed high at the time.
I dropped mine yesterday. It fell about three feet onto my driveway. I've got two dings on two of the corners and had to reseat part of the case but everything still works.
I do have the extended warranty but I'm not going to exchange it for the dings since you only get one replacement for accidental damage.
I was just in a store the night before looking for a case but I didn't buy one because the one I wanted was out of stock.
khaytsus said:
30s days? They say everywhere "at time of purchase", I might have to rethink that decision. 54 seemed high at the time.
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I went in 2 days after I had bought mine and I was told you had 14 days, I'm guessing since that is their return policy too.
khaytsus said:
30s days? They say everywhere "at time of purchase", I might have to rethink that decision. 54 seemed high at the time.
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At the time of purchase, when the BN nook kiosk person offered the protection plan, I said half-jokingly "only if it covers accidents" and she laughed, so I assumed it didn't.
Then I saw the plan, covering impacts and spillage, for sale online but only paired with the NC unit -- i.e. you can't check out with only the plan. So I used the 'chat online' button above the footer on the bottom right of the NC support page -- I think it only appears during business hours -- and supplied my serial # and purchase date, and a few questions & a visa card # later, the transaction was done and the plan took effect that day.
I'm glad the plan was available after the fact. And I'll be gladder when a replacement unit arrives. Suddenly $54 doesn't seem too bad when confronted with $250+tax.
For another reference, this thread at bookclubs.barnesandnoble.com says
The protection plan can be orded at time of purchase or up to 30 days after we ship NOOKcolor or NOOK. This policy was changed recently. Customers can buy the extended warranty at the store within 14 days of purchase.
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wumpus11 said:
At the time of purchase, when the BN nook kiosk person offered the protection plan, I said half-jokingly "only if it covers accidents" and she laughed, so I assumed it didn't.
Then I saw the plan, covering impacts and spillage, for sale online but only paired with the NC unit -- i.e. you can't check out with only the plan. So I used the 'chat online' button above the footer on the bottom right of the NC support page -- I think it only appears during business hours -- and supplied my serial # and purchase date, and a few questions & a visa card # later, the transaction was done and the plan took effect that day.
I'm glad the plan was available after the fact. And I'll be gladder when a replacement unit arrives. Suddenly $54 doesn't seem too bad when confronted with $250+tax.
For another reference, this thread at bookclubs.barnesandnoble.com says
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Pretty sure I know the answer to this, but do you get to keep the broken one or do you send it back?
You guys drop your 10" laptops or LCD screens? OFC they are gonna break..
-CC
How do folks feel about the BN warranty vs. a square trade warranty. Square Trade is only $38 for 2 years (and you can almost always find 20-30% off codes). I know it lacks the in store support, but it would end up being about half the price of the BN warranty.
plariers said:
Pretty sure I know the answer to this, but do you get to keep the broken one or do you send it back?
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By the way, I only asked this 'cause they're desperately looking for a teardown unit in the donations thread
plariers said:
By the way, I only asked this 'cause they're desperately looking for a teardown unit in the donations thread
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A-yup. Dunno why I didn't spot this thread earlier.
Not to put an incentive to break your shiny new toy, but some reimbursement could be worked out if you have a busted Nook Color to sacrifice at the alter.
I would support that, not that anyone wants to part with their toys when they can be replaced by B&N.
Mike
EugeneKay said:
A-yup. Dunno why I didn't spot this thread earlier.
Not to put an incentive to break your shiny new toy, but some reimbursement could be worked out if you have a busted Nook Color to sacrifice at the alter.
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peiziyu said:
How do folks feel about the BN warranty vs. a square trade warranty. Square Trade is only $38 for 2 years (and you can almost always find 20-30% off codes). I know it lacks the in store support, but it would end up being about half the price of the BN warranty.
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FWIW, the thread I referenced earlier (http://bookclubs.barnesandnoble.com/t5/NOOKcolor-Technical-Support/NC-Purchasing-extended-support-thoughts/m-p/750690) has some discussion of square trade.
You mean I could have swapped it at the store and avoided these nasty NC withdrawal symptoms? excuse me while I go kick myself.
Update: On day 3 I received the RMA and UPS label. Still no notification of shipping the replacement unit.
plariers said:
Pretty sure I know the answer to this, but do you get to keep the broken one or do you send it back?
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They want the broken one back, those scamps.
To clarify, you can purchase the protection plan in store within 14 days OR by calling 1-800-THE-BOOK within 30 days.
Edit: Yes, if you have the PP you can just exchange in store. They don't want you to, but they'll do it if you calmly & politely insist.
I purchase SquareTrade warranties. A 3 yr warranty with Accidental Handling coverage (i.e. you drop and break it) costs around $50. Mine was only $25 because I had a SquareTrade coupon from a previous purchase. You have longer than 14 days to purchase, although i think that if you purchase the warranty after the date of NC purchase you have to wait 30 days for the accidental coverage handling to work. SquareTrade warranties are fully transferrable if you ever sell your NC.
Sent from my rooted NookColor using XDA app
Wow, good thing you had the ADP plan, OP. Bummer you only ever get one replacement (albeit understandably so). I tried returning mine to the store due to five dead pixels and a cracked bezel (no drops, been in a cover since the day I bought it), and was refused an in-store replacement or manufacturer coverage--they insisted I use my ADP coverage.
All is well and good (got my replacement with a big green dead pixel even worse than the other five) and after reading the posts here and the fine print I'm really annoyed that I wasted my one replacement on something the manufacturer warranty should have covered (dead pixels are manufacturer defects, although the crack is not--I have no explanation for it). >.<
Ah, well … live and learn.
Sent from my NOOKcolor using the XDA app
Best Buy ADH
with the Best Buy purchased ones you have 30 days to buy the ADH policy for $30 per yr, which covers pretty much anything, including in my case dropping onto a sewer grate face first. bought the plan online after purchase even in a different state and was able to walk in and walk out with a brand new NC. The plan is 'consumed' by the replacement, but $30 was way less than a new screen and the headache of shoving it in there (if even possible).

[Q] Purchasing Warranty

When you guys bought your NC from B&N, did you purchase the extended warranty for $55? I typically don't but they kept selling me that it would be covered if dropped, etc. I have 14 days to decide as long as the box isn't opened. I plan on rooting after the weekend when I'm off so I still have a chance to purchase the warranty. I know it's really how the owner feels, but I figured I'd ask here in case there was a war story where the warranty saved someone from a major repair bill that wasn't covered by B&N.
I bought it. they told me i could throw it off my balcony if i felt like it and they would cover it. sounded like a deal to me, this thing looks easy to drop and is rather heavy for its size. so i may throw it off my balcony in 2 years.
i held both the galaxy tab and the dell streak 7 today. both of those felt pretty cheap in the hand compared to the nook. i thought about buying one of those as well but to be quite honest they aren't worth the pricetag. only positive thing was the screen on the galaxy tab seemed to be good quality the rest of it wasn't. oh and the dell... horrible screen with horrible viewing angle. i don't know they just felt cheap in the hand.
Well, for the 55 dollars, and for two years, it's well worth it to me. And I actually called a month to the day after I got my NC and was told that I still had time to get the warranty, which I did. Can't remember what the actual time limit is. Got kids and I'm sure at some point this thing is going to be dropped.
i purchased mine from bb and grabbed their warranty for $40 because i knew i would be rooting / hacking it. as far as explicit reasons to get a warranty there nook has few. the micro usb plug has tendency to break off from the board. there are some screen issues like glow through near the bottom and just some complete screen failures. not to common but probably worth it. software wise, its nearly impossible to brick the nook thanks to priority sd boot. it really comes down to how rich your feeling
Nimocone said:
When you guys bought your NC from B&N, did you purchase the extended warranty for $55? I typically don't but they kept selling me that it would be covered if dropped, etc. I have 14 days to decide as long as the box isn't opened. I plan on rooting after the weekend when I'm off so I still have a chance to purchase the warranty. I know it's really how the owner feels, but I figured I'd ask here in case there was a war story where the warranty saved someone from a major repair bill that wasn't covered by B&N.
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Buy a SquareTrade Warranty. Use coupon code "TWTYOFF" or "SUPER" and get 20% off.
$30.39 for 2 year including accidental damage
$39.99 for 3 year including accidental damage
colorado_al said:
Buy a SquareTrade Warranty. Use coupon code "TWTYOFF" or "SUPER" and get 20% off.
$30.39 for 2 year including accidental damage
$39.99 for 3 year including accidental damage
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+1
10charrrrrr
Squaretrade all the way.
Sent from my LogicPD Zoom2 using XDA App
how do i go about purchasing the square trade warranty if i'm buying the NC used?
Nimocone said:
When you guys bought your NC from B&N, did you purchase the extended warranty for $55? I typically don't but they kept selling me that it would be covered if dropped, etc. I have 14 days to decide as long as the box isn't opened. I plan on rooting after the weekend when I'm off so I still have a chance to purchase the warranty. I know it's really how the owner feels, but I figured I'd ask here in case there was a war story where the warranty saved someone from a major repair bill that wasn't covered by B&N.
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I never purchase extended warranty. My credit cards provide an additional one year warranty - so I am cover for two years.
Extended warranty is a big margin item - that's why merchants push it.
For today only, use the code WINTER to get 30% off a warranty.
ddrddr said:
how do i go about purchasing the square trade warranty if i'm buying the NC used?
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SquareTrade offers warranties if you bought your item on eBay. You just need the eBay auction number. If you didn't get it on eBay, you can still get coverage if it's a refurbished model you bought from a retailer.
Other than that, you may be out of luck.
xenuprime said:
For today only, use the code WINTER to get 30% off a warranty.
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That code might be for today only, but a few days ago there was another 30% off code Either way, it's a great deal. I'm never up for extended warranties, but for 20-some bucks, 3 years I'm in. I will def get one once I pick up my Nook this weekend. Honestly, I'm sure I will 'accidentally' drop it before the end of the 3 years .
Yes, yes. Good point.
I bought my warranty from Square Trade.
I had a coupon that made it less than $30 right after Christmas.
Three years, and as long as you can send them enough to recognize.......
Thanks for the tips & coupon code for SquareTrade. I normally don't like to purchase extended warranties, and I passed on the B&N warranty for $55. However, the SquareTrade 2 yr. warranty was $25 & change, and that seemed like a good deal. Now I won't be so worried about dropping it, etc.
I went with the B&N warranty. in Maine third-party warranty's aren't allowed (consumer protection law), so no SquareTrade for me. I have kids, I'm clumsy sometimes, sh*t happens.. made sense to get a warranty of some kind.

[Q] Best place to buy NC?

Hey guys,
First off, are you happy with your NC?
This would mainly be used as a reader/web browser/app games for the wife, so I'm thinking she would really enjoy it.
Also, what's the best place to grab a NC? I haven't seen them less than $249.
Thanks!!!
I just got one from bestbuy. Its still $250 but you get a $25 gift card too.
http://www.bestbuy.com/site/Barnes+...1218266244893&skuId=1517163&st=nook&cp=1&lp=1
You likely won't find them any less expensive than $249 at any legitimate retailer or etailer. Perhaps there will be another BN eBay special like last month some time in the future ($200ish). The suggestion that yurkinator made is probably going to be the best legitimate deal currently going (as long as you can stomach shopping at BestBuy).
Beyond that, I wouldn't buy one from an average eBayer or via Craigslist. It's just too sketchy... You have no idea what the history is with the unit and if it has any latent flaws. If you get it privately, warranty repairs will be more of a hassle since you won't have the original receipt. I bought my first one from Wally World; the microSD slot wouldn't retain the card. Took it right back to Wally World, got a refund. Bought a new one. No fuss, no muss...
Is saving, say, $50 worth the potential headaches?
Thanks for the responses and I completely agree with you about not buying one off craigslist or ebay. I'm going to jump on best buy deal since I can't find any staples coupons.
Can't wait to tear into this thing!
Sent from my ADR6300 using XDA App
I got lucky and B&N was having a promotional sale on ebay about 2 months ago and I got 2 NC for 200 bucks each. I would keep an eye out they may do it again.
Since no one else mentioned it I'll toss out that my girlfriend loves her NookColor. I initially bought it so I'd have something to play around with and she'd have something to read on from time to time. After about a week it became clear that she was never actually going to let the thing out of her grasp and so I was forced to buy my own. Not sure if this helps but I have my girlfriend's running the stock OS and nootered while mine is running CM7. Since she does read allot she likes the tight integration of the Barnes and Nobel stuff on her home screen but can't imagine a world without Fruit Ninja, Bubble Buster or any of the Angry Birds.
I'll put in a plug here for buying it in a Barnes & Noble store. That's what I did, and the biggest reason was that if I had any issues I wanted to be able to walk into the store and resolve them. If I were going to buy at Best Buy (something of a circus at the least) I'd make sure I could do a warranty exchange at a B&N brick and mortar store. I also did something I don't normally do and bought the B&N extended warranty -- which covers the thing even if you drop it into the tub. Oh yeah, I love the thing -- got stock 1.2 and CM7 overclocked running off a SD card. Use it with a bluetooth portable keyboard and Documents to Go -- and I've read a ton of books on it.
Appreciate all the responses.
It's going to be mainly my wife's device to read, browse, game on, so as much as I want to get into it and throw CM7 + Honeycomb on it, I might wait a bit to see how she uses it.
I'm going to pick it up this afternoon and give it to her tomorrow as her b-day present.
toosurreal01 said:
Appreciate all the responses.
It's going to be mainly my wife's device to read, browse, game on, so as much as I want to get into it and throw CM7 + Honeycomb on it, I might wait a bit to see how she uses it.
I'm going to pick it up this afternoon and give it to her tomorrow as her b-day present.
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Nice birthday present, way to go!
I've not yet been disappointed... Frustrated, yes. Disappointed, no.
robedney said:
I'll put in a plug here for buying it in a Barnes & Noble store. That's what I did, and the biggest reason was that if I had any issues I wanted to be able to walk into the store and resolve them. If I were going to buy at Best Buy (something of a circus at the least) I'd make sure I could do a warranty exchange at a B&N brick and mortar store.
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Y'know, you make an excellent point. If you're going to pay full retail anyway, why not just go to the source for the reason you mention.
Personally, I went to Wally World because I bought during the early February nook drought. Nowhere in the greater South Bay Area (CA) had these in stock except for one WalMart in Salinas, CA.
robedney said:
I'll put in a plug here for buying it in a Barnes & Noble store. That's what I did, and the biggest reason was that if I had any issues I wanted to be able to walk into the store and resolve them. If I were going to buy at Best Buy (something of a circus at the least) I'd make sure I could do a warranty exchange at a B&N brick and mortar store. I also did something I don't normally do and bought the B&N extended warranty -- which covers the thing even if you drop it into the tub. Oh yeah, I love the thing -- got stock 1.2 and CM7 overclocked running off a SD card. Use it with a bluetooth portable keyboard and Documents to Go -- and I've read a ton of books on it.
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Bought two from the mother ship, about three months apart after getting my wife one for Christmas and nootering it, I needed one for me!). For hers, I bought the B&N warranty, but for mine, I went with squaretrade. $50 for 2 years vs, $40 for 3 years.

eBay dispute - not with xda member

Got a small problem.
I sold an ASUS Eee Pad Transformer to a guy on eBay around a month ago (January 13th, to be exact). I said the condition was not amazing, it had a few knocks, scratches, knicks etc. However, this guy bought it for £200.
I have just had an eBay message from the same guy who bought the TF. He says the build quality isn't very good and there's a dead pixel on the screen. I did not notice these when I had the tablet. Furthermore, the Transformer's build quality is known to be not so good.
Where do I stand on this? Am I in the right by saying that I won't take it back, because I said 'no returns accepted' on the listing? Or do I have a legal obligation to take this back and refund him the money (obviously I'd prefer the former).
Thanks,
Phil
i would make sure its the same tablet (hes not sending you a different one back) since you said you didnt notice the dead pixel
Have him take a picture of the dead pixel.
And ask him to describe his qualms about the build quality. Hopefully he'll go into depth about creaking and such, things that are a fault of the manufacturer's and definitely not yours.
So long as there is no dead pixel and he isn't complaining about you improperly describing the tablet, I would not refund it.
redbullcat said:
Got a small problem.
I sold an ASUS Eee Pad Transformer to a guy on eBay around a month ago (January 13th, to be exact). I said the condition was not amazing, it had a few knocks, scratches, knicks etc. However, this guy bought it for £200.
I have just had an eBay message from the same guy who bought the TF. He says the build quality isn't very good and there's a dead pixel on the screen. I did not notice these when I had the tablet. Furthermore, the Transformer's build quality is known to be not so good.
Where do I stand on this? Am I in the right by saying that I won't take it back, because I said 'no returns accepted' on the listing? Or do I have a legal obligation to take this back and refund him the money (obviously I'd prefer the former).
Thanks,
Phil
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I would leave it unless he files a claim with paypal. Then just show pictures of it and fight it. It may take a while but it's worth it. That said if he offers to send it back accept the return and sell it again, it will save you the hassle in the long wrong
You shouldn't be obligated to accept returns since it was explicitly stated that you don't accept them.
saintsmmx said:
You shouldn't be obligated to accept returns since it was explicitly stated that you don't accept them.
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That's true unless the user disputes with paypal. If he does so and wins the seller HAS to refund the user.
You have no legal obligation to accept that item back unless you deliberately misrepresented the condition of the item prior to its sale.
If you have pics etc(you would have had them on the eBay listing?) and made clear the condition of the tablet then the customer has no recourse to you.
I'd reply to the customer and advise a dead pixel may be something they can take up with the manufacturer if it's still under warranty, if not, tough luck and sorry but it's nothing to do with you.
-psb
"No returns" policy that sellers use on eBay is meaningless. eBay does not allow it and will side with the buyer 90% of the time. Unfortunately for OP he does not have much recourse if buyer files a SNAD claim with eBay. The only defensive argument he has is to state that the item has been in buyer's possession for some time now and that it was sold as used.
I'd refund the guy 20 quids and call the day. No need to complicate it any further.
greenstuffs said:
I'd refund the guy 20 quids and call the day. No need to complicate it any further.
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If he accepts it, its the best you can expect.
I had the same with a tg01 on ebay, buyer claimed screen scratched even though it wasnt and was told to return the item to me by paypal who froze the money and then refunded him despite me showing photos to the contrary. Lucky for me mine came back unharmed, the buyer obviously didnt like it and used an excuse to get a easy refund. Paypal ignored my proof and my call for proof from the buyer.
In most cases within a 7/14 day period whatever Paypal have as a grace period, they will side with the buyer as long as the buyer does as instructed Im sorry to say.
OK, thanks guys!
I told him to send it back to ASUS. He said he isn't blaming me and he likes the tablet, so it looks like he doesn't want a refund, which is good.
I'll update this thread when/if I get another message from him
EDIT: I'll thank the people I didn't manage to thank tomorrow, ran out of thanks for today

[Q] Reselling a Nexus 6.

So i'm thinking about selling my nexus 6 on a facebook community buy/sell.
I usually give my devices to my family, but its not needed this time so i'm after some opinions on how much i should be asking for.
The phone is 3-4 months old, i lost the reciept recently but its around somewhere... 32GB, bought outright, so unlocked from any network, in perfect working condition. etc, there's just like maybe, 5 to 6 tiny little dints in the screen from keys in pocket :/. You literally cannot feel them, nor see them when the screen is on and takes certain angles to see them when screen is off (thats the only thing wrong with the phone, which i plan on telling on my post). I paid $876 AUD, do you think i could ask for $400-$500?
Opinions? If you were going to resell, what circumstances would you lower the price for & if you were i, how much would you ask for?
amazon is selling the n6 brand new at 399 for the 32gb version, so your $400-500 would be considered a joke, especially a device with a little bit of damage.
@rhystagram,
Your best bet is to go to Swappa.com and look at recent sold prices.
cam30era said:
@rhystagram,
Your best bet is to go to Swappa.com and look at recent sold prices.
Click to expand...
Click to collapse
good though
please note its in AUD and i'm in Australia, most retail stores still sell at same price as my purchase, as does google store.
rhystagram said:
So i'm thinking about selling my nexus 6 on a facebook community buy/sell.
I usually give my devices to my family, but its not needed this time so i'm after some opinions on how much i should be asking for.
The phone is 3-4 months old, i lost the reciept recently but its around somewhere... 32GB, bought outright, so unlocked from any network, in perfect working condition. etc, there's just like maybe, 5 to 6 tiny little dints in the screen from keys in pocket :/. You literally cannot feel them, nor see them when the screen is on and takes certain angles to see them when screen is off (thats the only thing wrong with the phone, which i plan on telling on my post). I paid $876 AUD, do you think i could ask for $400-$500?
Opinions? If you were going to resell, what circumstances would you lower the price for & if you were i, how much would you ask for?
Click to expand...
Click to collapse
For safety's sake, have a look at this:
http://forum.xda-developers.com/showthread.php?t=3104504
delete thread.
points completely missed.
rhystagram said:
please note its in AUD and i'm in Australia, most retail stores still sell at same price as my purchase, as does google store.
Click to expand...
Click to collapse
But Amazon is still selling it for much cheaper brand new. Most prospective buyers will look on Amazon first to see what prices are for both new and used.
What local retailers sell them for brand new means nothing when it can easily be attained somewhere else for a cheaper price.
I normally give people hell on those Facebook groups for asking entirely too much for a phone or tablet. Especially if it is used with even the slightest damage.
For instance, a woman was trying to sell a Droid Maxx for almost $400 USD claiming it was new and never pulled from the box, but her pictures clearly showed otherwise because of the damage on the phone and the fact that it didn't have any of the factory protective film on it anymore. The device in mint condition used only goes for about $150.
Basically, it's better to be fair instead of thinking you can charge top dollar for it. Much less troubles in the long run.
Good luck.
rhystagram said:
delete thread.
points completely missed.
Click to expand...
Click to collapse
I'm sorry, but how is pointing out the proper process for preparing a Nexus 6 for resale completely missing the point? I'm trying to help you avoid future headaches. ???
If you're looking for resale prices, check completed listings on swappa or eBay.
graydiggy said:
But Amazon is still selling it for much cheaper brand new. Most prospective buyers will look on Amazon first to see what prices are for both new and used.
What local retailers sell them for brand new means nothing when it can easily be attained somewhere else for a cheaper price.
I normally give people hell on those Facebook groups for asking entirely too much for a phone or tablet. Especially if it is used with even the slightest damage.
For instance, a woman was trying to sell a Droid Maxx for almost $400 USD claiming it was new and never pulled from the box, but her pictures clearly showed otherwise because of the damage on the phone and the fact that it didn't have any of the factory protective film on it anymore. The device in mint condition used only goes for about $150.
Basically, it's better to be fair instead of thinking you can charge top dollar for it. Much less troubles in the long run.
Good luck.
Click to expand...
Click to collapse
I agree with checking eBay or local buy/sell/trade sites for prices to get a feel for how much it will cost.
Note this, however: Amazon Australia does not sell the Nexus 6 that I can find. It is true that there was a Prime Day deal today in the states for it (pretty sure it's over now), but Prime Day is only for the US site, not for the international versions.
Plus $500 AUD is $368 ish USD.
Mate. Put it on Gumtree. You could likely get around 400 to 450 bucks for it if it is indeed in the condition you say.

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