First, I HAVE searched for 3G speed ups, 3G adjustments, ect. I HAVE read the WiKi until my eyes are RED without finding any solution to my problen.
Using AT&T Tilt, 6.0 Stock Rom/Radio
Rom:1.62.00.00
Radio:1.27.14.09
Prot:22.45.88.07H
My 3G down speed is 141k with .49 sec latency. This sinks!
Things that I have tried:
Larger RWIN.
Increase connections
Increased re transmits .
Three browsers PIE OPRA NetFront.
WiFi speed 1.456k .02sec.
It takes an enormous amount of time "Locating" and "Opening" a page before it begins to load.
Perhaps a different DNS server might help that but can not find any info on how to change the DNS server.
Any help would be appreciated. It is still within the 30 day AT&T return window and if it can't do better than this, it is going back.
You can probably thank all those 3G iPhones. After they hit the market my speeds plummeted too.
Have you tried other radios?
Indeed, you'll have to put up with it, be it with the Tilt or any other phone. Data network usage has increased a lot following the release of the 3G iphone, and in some places the network just can't cope.
JimmyMcGee said:
You can probably thank all those 3G iPhones. After they hit the market my speeds plummeted too.
Have you tried other radios?
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Tell me about it! The only place I can even think about getting decent 3G signal these days is in San Francisco. Damn those iPhone users, ruining my great tethering experience!
neely30188 said:
It takes an enormous amount of time "Locating" and "Opening" a page before it begins to load.
Perhaps a different DNS server might help that but can not find any info on how to change the DNS server.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=276694
Search helps ...........
Also,
https://www.opendns.com/smb/start/device/windows-mobile-5-pocketpc
It's a lot better here than it was immediately post-launch of the ipoon but it's still pretty bad. I get decent 3G speeds but the downloads stall which is worse than just going slowly.
Sometimes it'll download a 200-300k file to 90% almost immediately then just sit there forever. I have to cancel and restart the download a few times. Very annoying. Better than it was before still.. A few months ago there was nearly zero chance of downloading anything over 3G. Email took forever to sync, and downloading in IE/Opera was impossible.
Interesting experiment I tried though... I took a file, blah.jpg. Copied it to blah.png blah.exe blah.zip blah.lkdjfa etc... Blah.jpg, .png, .lkdsjflak etc, all downloaded pretty reliably. .zip, .exe, .rar, etc... did not. I haven't seen anyone else suggest this sort of pattern, but I found it very interesting.
I'm using OpenDNS now too w/ AT*T's 3G (H). So far it's an improvement, but still not what it used to be. Still stuck between 600 - 1020 kbit/sec w/ .302s latency. I used to be around 1300 religiously.
Thanks for your replies. I did some testing and here is what I have found. I ran a series of 10 tests in each situation and tossed out the high and low and averaged the rest.
First, changed the DNS server and that made quite a difference in the "Location" time but of course did nothing for the down speed.
Second, with DSLreports Mobile speed test using 1 MB block, I found that PIE was twice as fast as the NetFront browser that I was using. The same was true loading large pages such as CNN.com. Darn, I really liked NetFront. I will have to try some other browsers.
Third, I found that using software and header compression made no difference.
Speeds last night around 1am were avg around 145k, today at 12pm the are avg around 700k with PIE and 325k with NetFront, go figure.
What is the WINS address and would it help to change it?
Can I change to a better access point? [mine is wap.singular]
I live waaaay, way out in the boonies, where I have no real way to get high speed internet at all. I realized that I could pay another 30 bucks a month for internet on the phone, but figured I'd get the same crappy, 56K BS that I'd always gotten out here.
And sure enough, run a simple speed check, I end up with 7.8K, not too shabby, and slightly better than I expected, but at least I had internet again. I go to start a file download after browsing for a while, and to my disbelief it skyrocketted up to 150Kbps, and I didn't quite figure understand how, until I researched just how fast HSDPA is.
Now! This is relevant, because the phone's comm manager only gives me the option of "3g on" and "automatic". Automatic only allows me to give the phone control over which signal it prefers, not the one I'm looking for intentionally. And when connected to an H-Tower with one bar, is still 6 times better than an E tower with three bars.
I'm trying to make it stay on an H-Tower no matter what. How do I accomplish this? Via a pay-program, or whichever.
Answered own question. here: http://forum.xda-developers.com/showthread.php?p=2535996
Had to log in before I could search, and google brought up nothing, or else I would of asked. I'll leave it up so that maybe someone else who's searching the same way I had will find this.
So as of yesterday, out of nowhere my data speed on my HD7 went through the drain. I can't even get the marketplace to load, let alone anything else that involves data.
I had previously run a speed test through some apps and have gotten around 1.3 meg download speeds, now running that app I can see the speeds as it's trying to calculate at under 0.01 meg.
I can get things to work if I reboot the phone. I even had t-mobile take me off the network and reconnect me.
Doing either of these gives my data the original speeds. Then after like 5 minutes, back down the crapper.
Any ideas or anybody else have these kind of issues? I'm under the 2 gig data limit before they throttle my speeds.
Have u tried restoring your device to factory settings
Sent from my where pigs fly
And after all of that. It's back to normal. T-mobile.... yea
Thanks for the reply though
I am a T-Mobile user and I understand that the International version is limited to 2G versions. Since I mostly use wifi for data, that is not a deal breaker and the reports are that T-mobile is ramping up use of the 1900MHZ band (http://www.pcmag.com/article2/0,2817,2398742,00.asp). But I am curious what performance you are getting on 2G. I remember that an older Blackberry used some tricks to get fairly decent performance on 2G. Just wondering.
I have been using my note on 2g for a few weeks now, and I have been pleasantly surprised with its performance. The speeds are very slow, but that is pretty much expected. I was able to hop onto the market and download speedtest with hardly any loading times besides the actual app download. To me, the speeds are very bearable and I will patiently wait and hope that someone gets 3g working. I use Wifi mostly anyway so it isn't that big of a deal.
At my job, I just got a whopping 193kbps download speed. Around my house, I can probably get double that since the speeds here always suck. Good thing I have wifi 90% of the time anyway!
Thanks. Exactly the kind of info I was looking for. I rarely browse extensively on the go, but I do need to get email and check an occasional page. Most of the time I have WiFi available. Videos, etc. are never on the agenda.
A test at my house was actually worse than my previous test, but it varies. Sometimes it will be a little faster.
The testmy.net show it gets up to 250kbps, but I would guess 10 to 25KBs is realistic, 30kbps+ if lucky.
I can browse with it, the load time is quick enough, as long as its two or three tabs and not opening a bunch at once. Especially using AdFree to block ads helps. Google Maps/Navigaition are usable as it manages to load new tiles.
Downloading apps takes a long time and usually will have to let it runs in the background. YouTube is out of the question except for lower quality and waiting for it to buffer.
I would say it is acceptable as long as you have WiFi access at places that you go.
I have had my Turbo for a week now and so far I am loving it.
However I am having a very strange issue. I started downloading GTA:SA from the google play store the other day. I was home so I was connected to wifi, the play store even prompted and I selected the option to only download over wifi. However about half way through the download I started getting data usage notifications from Verizon. It seems as though the Turbo is somehow using data when connecting to wifi. The strange thing is that the data usage section in Android settings don't show any spikes or data usage out of the ordinary.
Currently the data usage section shows only 0.5GB of data used since I got the phone (about 9.2GB on wifi). However according to Verizon tracking I have used nearly 5GB!!
Has anyone else run into this issue?
Edit: I ended up getting in touch with Verizon tech support. They can't seem to determine what is going on either, they could see that I was connected to wifi when the data usage was occurring. They opened a ticket with their engineering team on this and said they would let me know what they find. I will update this thread when I hear back from them
Would still be interested to know if anyone else is experiencing the same issue.
turbo sucks mines going back tomorrow, I like the Moto X much better
doitinthedirt said:
turbo sucks mines going back tomorrow, I like the Moto X much better
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While I am sure that you thought your comment was in some way helpful or relevant, maybe next time you should stick to complaining in a thread specifically for that.
I now remember why I stopped posting to these forums in the past.
I maybe having the same issue. I received my first data usage limit text a few days ago. At first I thought it was due to my other line being used by my daughter but she has been in a Wi-Fi only area so it has to be on me. I'm always on Wi-Fi when I'm home and that's where I received the data usage notification. I ended up adding 2gb just to get me through a couple of days. Let me know what technical support says. I'd really appreciate it.
stevewoodson1 said:
I maybe having the same issue. I received my first data usage limit text a few days ago. At first I thought it was due to my other line being used by my daughter but she has been in a Wi-Fi only area so it has to be on me. I'm always on Wi-Fi when I'm home and that's where I received the data usage notification. I ended up adding 2gb just to get me through a couple of days. Let me know what technical support says. I'd really appreciate it.
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I will let you know. They said they would follow up with me at the end of my billing cycle (the 15th).
I have been trying to reproduce the issue so I can provide them more information about when it is happening but it seems intermittent. When I called they did upgrade my plan to 10GB (from 2GB) for the rest of the month and credited my account for the difference to get me through my billing cycle so that might be worth it to give them a call. Also, if more people report an issue they might look a little deeper into it.
If you call I would recommend using this number, 866-221-4096. That is the direct line to their tech support. That way you don't have to go through the stupid basic troubleshooting that their tier 1 techs make you go through.
Thanks for the info. I'll call tech support tomorrow so that we have additional visibility.
Manjews said:
I will let you know. They said they would follow up with me at the end of my billing cycle (the 15th).
I have been trying to reproduce the issue so I can provide them more information about when it is happening but it seems intermittent. When I called they did upgrade my plan to 10GB (from 2GB) for the rest of the month and credited my account for the difference to get me through my billing cycle so that might be worth it to give them a call. Also, if more people report an issue they might look a little deeper into it.
If you call I would recommend using this number, 866-221-4096. That is the direct line to their tech support. That way you don't have to go through the stupid basic troubleshooting that their tier 1 techs make you go through.
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Click to collapse
I have been having a similar issue, I've been having these small amounts of data being used while on wifi. went to the verizon store after speaking with a person over the phone. Lady on the phone said that it was normal... :/....so I went into the store. Guy said it might be an app but I've never heard of anything using data while being on wifi!
Store guy asked how I could prove it, and most of the data happens to me around 11:00pm-5am while im at home asleep!
He insisted on hard reset and to test the apps out, trying to avoid that tho. Maybe I'll have better luck with that number you posted.
At least it not just me!
Update... I spoke with tech support this morning. The support specialist was extremely helpful. She noted that there were several other complaints specific to the data leakage and idle battery drain (both of which I deal with). She ran a remote diagnostic on my hand set and found that I was running with only 18% of available RAM left. She said there is definitely something running in the background that is taking up significant resources and possibly data, but when she checked my phone she could see that I have turned off virtually all extraneous apps and that there is no way the phone should be working that hard. Motorola has been made aware of the data leakage issue and it's expected to be addressed with a software update in the next few weeks. The idle battery drain may be tied to this as well. During my 10 minute call to tech support, I burned through 3% battery which tech support stated was too much. I may swap this device and see if my problem continues with another Turbo.
I also had the data leakage issue while connected to WiFi. It happened my first day, and because my plan was pro-rated to the rest of the billing cycle and it was near the end of the billing cycle, I quickly blew through what was left of my allotment. The Verizon rep on the phone switched me to the non-prorated allocation for the last few days of the cycle.
I haven't seen data leakage since. I wonder if the Motorola Migrate app is what burned through data. Did everyone else here use that?
stevewoodson1 said:
Update... I spoke with tech support this morning. The support specialist was extremely helpful. She noted that there were several other complaints specific to the data leakage and idle battery drain (both of which I deal with). She ran a remote diagnostic on my hand set and found that I was running with only 18% of available RAM left. She said there is definitely something running in the background that is taking up significant resources and possibly data, but when she checked my phone she could see that I have turned off virtually all extraneous apps and that there is no way the phone should be working that hard. Motorola has been made aware of the data leakage issue and it's expected to be addressed with a software update in the next few weeks. The idle battery drain may be tied to this as well. During my 10 minute call to tech support, I burned through 3% battery which tech support stated was too much. I may swap this device and see if my problem continues with another Turbo.
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Click to collapse
It is good to hear that they have had other complaints. I was thinking about trying to swap mine too, I have the 32GB in black kevlar. Wouldn't mind going to the 64GB but for some reason I just can't decide if I am going to like the Ballistic Nylon.
landtuna said:
I also had the data leakage issue while connected to WiFi. It happened my first day, and because my plan was pro-rated to the rest of the billing cycle and it was near the end of the billing cycle, I quickly blew through what was left of my allotment. The Verizon rep on the phone switched me to the non-prorated allocation for the last few days of the cycle.
I haven't seen data leakage since. I wonder if the Motorola Migrate app is what burned through data. Did everyone else here use that?
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Click to collapse
I did not use the migrate app myself. That was actually one of the apps that I disabled pretty early on so I don't believe that was the cause of the data usage in my case.
Strange as it sounds I am glad to hear that more people are having the issue, at least this way I know I am not crazy.
Hopeful we will hear something semi-official from Verizon or Motorola on this soon.
I got off the phone with a tech guy at lunch, he was telling me that they hadn't had anyone else report this issue :/ he also said that apps that run in the background will still use data instead of wifi while connected to wifi which doesn't sound right to me, though i've never had to manage my data so closely before.
does that make sense to anybody else?
onewhowaits said:
I got off the phone with a tech guy at lunch, he was telling me that they hadn't had anyone else report this issue :/ he also said that apps that run in the background will still use data instead of wifi while connected to wifi which doesn't sound right to me, though i've never had to manage my data so closely before.
does that make sense to anybody else?
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Sounds, to me like he had no idea what he was talking about. I have never had an android phone use data like this when connected to wifi. What number did you try calling?
As I mentioned before I was getting similar responses from their tier 1 support. This number goes straight to their higher level tech support, 866-221-4096. I would recommend giving that a try if you haven't already. If you did try that number I would personally try calling back to get someone else. Not all support techs are created equal.
Manjews said:
Sounds, to me like he had no idea what he was talking about. I have never had an android phone use data like this when connected to wifi. What number did you try calling?
As I mentioned before I was getting similar responses from their tier 1 support. This number goes straight to their higher level tech support, 866-221-4096. I would recommend giving that a try if you haven't already. If you did try that number I would personally try calling back to get someone else. Not all support techs are created equal.
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That was the number I called, I might try again later today.
So just to be clear if im on wifi even background data consuming apps shouldn't be using my data right? I would never had thought that before but that's 2 verizon "techs" that have told me now that apps will still use data in the background while connected to wifi. Sounds retarded to me
onewhowaits said:
That was the number I called, I might try again later today.
So just to be clear if im on wifi even background data consuming apps shouldn't be using my data right? I would never had thought that before but that's 2 verizon "techs" that have told me now that apps will still use data in the background while connected to wifi. Sounds retarded to me
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I have been running android phones on Verizon for over 5 years and I have never had an issue with data usage before. While I guess it is possible that an app could connect over cellular while wifi is on, it has never been an issue before for me at least.
I did find this post on verizons forums.
https://community.verizonwireless.com/thread/821949?start=0&tstart=0
Looks like other people have been having similar issues and Verizons response is simply to "check your data usage and disable anything running in the background". Really hoping we get more of a response then that.
I also wanted to upload some screen shots of this issue so others could see exactly what we are talking about. Before I got the Turbo on the 2nd. I had around 400MB used on my data plan. Currently I am at over 7GB used, however the android data usage tells a different story.
I'm having a similar issue
When i activated my phone last week, I was on wifi as it was restoring all of my apps. I can't remember if i had started the motorola migrate app or not, but within the course of 5 minutes, i got a txt for 50% data usage warning and then 75% data usage... my account claims that i used 1.1 gigs of data during that time, but my phone only showed ~100MB during the first day of activation (actually, mobile + wifi usage during that initial day was only ~500MB).
I talked with the service rep over the weekend (i guess not a real tech support guy) but he couldn't tell me much. My cycle ends tomorrow, and I just increased my data plan from 4 to 6GB for $10 less a month through a customer loyalty thing, so i figured I would be set and that the initial issue was a fluke... today, though, i checked again to compare Verizon's accounting vs. my phone's and they are reporting another ~300MB over what my phone says (Not including that initial 1.1GB spike).
Now, i'm ~100MB from my plan limit, so for today i've just turned off mobile data completely... will be interested to see if their number goes up mysteriously when i'm definitely not using mobile data.
Hopefully this is something that gets fixed relatively quickly with a patch as someone else on the forum mentioned....
This is a strange issue for sure. Good luck to those of you that have this problem. Although both my wife and I are using more data than we normally do so far (which isn't uncommon with a new phone) both of our usages match up within a few MB on our phones and MyVerizon. We did not use the Moto Migrate thing but we did both sign into the VZW Cloud app for the first time. I disabled most of my bloat, but she didn't disable any of hers so that doesn't seem to be a factor.
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Manjews said:
I have had my Turbo for a week now and so far I am loving it.
However I am having a very strange issue. I started downloading GTA:SA from the google play store the other day. I was home so I was connected to wifi, the play store even prompted and I selected the option to only download over wifi. However about half way through the download I started getting data usage notifications from Verizon. It seems as though the Turbo is somehow using data when connecting to wifi. The strange thing is that the data usage section in Android settings don't show any spikes or data usage out of the ordinary.
Currently the data usage section shows only 0.5GB of data used since I got the phone (about 9.2GB on wifi). However according to Verizon tracking I have used nearly 5GB!!
Has anyone else run into this issue?
Edit: I ended up getting in touch with Verizon tech support. They can't seem to determine what is going on either, they could see that I was connected to wifi when the data usage was occurring. They opened a ticket with their engineering team on this and said they would let me know what they find. I will update this thread when I hear back from them
Would still be interested to know if anyone else is experiencing the same issue.
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Click to collapse
I think I got some clarity on this issue. I was having the same problem, 4G LTE data being used even though I was connected to wifi. I called the techs at Motorola and was told that this phone does not stop 4G data from being used when wifi is connected. They said you have to manually turn off mobile data to have data ran through only the wifi. They told me to download an app called wifi matic from the play store which would do this automatically whenever wifi was connected. I told them in the 6 years I have had android phones it has always been done automatically. The guy told me it all depends on how the phone is setup and that the turbo was not designed this way. Is it just me or it that not completely ludicrous? We as users have to turn off our mobile data when connecting to wifi just so data doesn't get used on both? I'm beyond frustrated especially because this wasn't disclosed. I ran through my entire 2GB data allotment with Verizon in 8 days because of this.
I called Verizon and explained the situation. They are upping my data for the month and I'll install the app Motorola recommended to prevent this from happening in the future. It's just really frustrating I had to go through all this to find out Motorola dropped the ball.
I always do that anyhow. I figured everyone did. so reading this thread I thought y'all were saying your phones were using data when you had data turned off. I was starting to get worried.
I'm calling BS on that explanation because there are people not experiencing this issue at all. For example, I have had a few VERY heavy data days while I spent the entire day at home and neither android nor VZW say that I used any of my data plan on those days.
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