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I purchased SuperGNES with my promotional $25 Google Play credit balance. Come to find out, the app crashes when tapping on any of the menu items. I'm sure the app developer will fix it, but I decided I wanted to refund and purchase at a later date once I know it works for the N7. Once I refunded (it was within the 15 minute window), I expected the amount to be credited back to the Google Play balance (based on the terms: "7. In the event you receive a refund of a purchase made with your promotional balance, any refunded amount will be credited back to your promotional balance for future use under these same terms."). That didn't happen. I have sent a report to Google Play for them to fix it, but I just wanted to warn people to be a bit careful with their promotional credit. It is possible that it may take a little time to process, so I'll update this on how it goes.
PS: I searched the N7 forums for any topic on this and couldn't find it. My apologies in advance if one exists.
*UPDATE* - The refund did finally go through, though it took a lot longer than I would've expected. It also did reapply to the Google Play credit balance. All is well
Thanks for the heads up mate!
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I had a refund out of my $25 processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back
NeoMagus said:
I had a refund on my processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back
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Awesome, thanks for the info. I'll check back tomorrow and will definitely update this. I figured it would've taken a lot less time since it's just a simple transaction. I usually purchase with a credit card so I normally don't ever think about these things
Here you go:
http://www.explusalpha.com/home/snes9x-ex/
Sent from my Nexus 7 using Tapatalk 2
I had a refund processed with no problem, took less than an hour.
Sent from my Nexus 7 using xda app-developers app
Scared me when I tried refunding an app that kept crashing and my balance wasn't updating. I guess I just have to wait for it to update.
I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.
RoadZombie said:
I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.
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I'm in the same boat as you. Bought gold in game two days ago and it still hasn't shown up. E-mail dev twice now with no response.
To make it worse, I just applied the update, and now it crashes immediately after clicking the icon on my N7.
I got a refund within an hour of asking for one. Just went back on to my credit.
Sent from my Nexus 7 using xda premium
I don't know if this is possible or not, but I purchase the app Video Catcher + FLV, and it didn't work for the site I wanted so I got a refund. Within DAYS I got an attempt at a $1000.00+ charge on my card from AUSTRALIA!? And I'm in Oregon! Then two charges for what appears to be a large print TV guide at 27.98. Thankfully my bank denied the charge from Australia and called me about that and the other two charges. I had made a purchase on eBay but that was via Paypal and they don't have my card info, and that doesn't get passed to the vendor anyhow. I made a purchase on Amazon about a month ago from a company that appears to have a good standing so I'm thinkin' it's the company I bought this app from. Unless they don't get your CC info when you make a purchase from the app store, but my CC info is on my email receipt so?? Well the last 4 digits of my card are, but I'm not sure who got my info but these are the only purchases I made on it recently. If it's not the app, I have no idea how this happened but I did find other reports on Google of people getting fraudulent charges after installing some app on their phone. I know we'd all like to think this can't happen, but if you think that, what will you do when it DOES happen to you?
Interesting story here, not exactly what I've experience above but fraud in the market nonetheless
http://arstechnica.com/business/201...s-android-apps-to-prevent-fraudulent-charges/
And HERE is an interesting thread about someone who experiences the same thing but with a card only used for the market.
Next day shipping for some, not even a tracking number here. Did anyone get a Netflix code if you bought with Google Play?
I bought 4 of them. 1 from Google Play and 3 from Amazon. One of the Amazon ones I paid $3.99 (I have Prime) to get it today. It came this morning and I've been rocking ever since. Ironically, I bought the one from Google Play first and it says expected arrival is August 4th. I'll have the other two from Amazon tomorrow. The one from Google Play cost more for shipping than the overnight one from Amazon.
TabGuy said:
I bought 4 of them. 1 from Google Play and 3 from Amazon. One of the Amazon ones I paid $3.99 (I have Prime) to get it today. It came this morning and I've been rocking ever since. Ironically, I bought the one from Google Play first and it says expected arrival is August 4th. I'll have the other two from Amazon tomorrow. The one from Google Play cost more for shipping than the overnight one from Amazon.
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I got the 3-5 business day shipping which bumped the price to 45. I thought Google only takes out the money when it ships? Right now, it says my order is pending. Did you get any info for the free Netflix?
Seems since I ordered it on the 24th at 9PM EST, I won't be able to get my own Netflix code :/
No word on Netflix from Google or Amazon.
TabGuy said:
No word on Netflix from Google or Amazon.
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Just got off the phone with GP Support that the code will be sent when it ships, and that the event actually ended 1 AM of the 25th, so that's a sigh of relief
Amazon cutoff for Netflix was July 24 5:31pm PST. If you ordered before that time, you'll get the code via email. If you ordered afterwards, you're SOL.
Ordered mine from Google Play on the 24th, a few minutes after the announcement. I just got the email saying it's been shipped. Hopefully will have it tomorrow.
Ordered mine during announcement on Play store, shipped out that night via UPS Ground, delivered yesterday.
Got Netflix code yesterday morning. I had to use Firefox to redeem, Chrome was throwing a too many redirects error.
I ordered mine in the evening on the 24th from Amazon and I don't even have an estimated shipping date. No big deal, I don't really need it right away. I want to see if it will be a good replacement for the laptop I have dedicated to my TV now.
I ordered mine from bestbuy, and it should be in next week either Monday or Wednesday
I got an email from Google at 1:35am this morning that mine has shipped. The tracking is via UPS but the tracking number starts with a 9 not a 1Z which means that UPS will hand it off to USPS. Looking at the tracking shows that UPS hasn't received yet.
Edit: About 10 minutes after I made this post I got an email from Google with my Netflix 3-month gift code. Bravo, Google!
Edit 2: I redeemed my gift code with a couple of clicks and sure enough Netflix credited $23.97 to my account.
The Chromecast is fantastic at $35. For $11 it's spectacular!
TabGuy said:
I got an email from Google at 1:35am this morning that mine has shipped. The tracking is via UPS but the tracking number starts with a 9 not a 1Z which means that UPS will hand it off to USPS. Looking at the tracking shows that UPS hasn't received yet.
Edit: About 10 minutes after I made this post I got an email from Google with my Netflix 3-month gift code. Bravo, Google!
Edit 2: I redeemed my gift code with a couple of clicks and sure enough Netflix credited $23.97 to my account.
The Chromecast is fantastic at $35. For $11 it's spectacular!
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Ugh, I just want my tracking number, the wait is agonizing!
Denomenance said:
Ugh, I just want my tracking number, the wait is agonizing!
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Ugh! I live in SoCal. My tracking shows it's shipping from La Vergne, Tennessee. Estimated arrival is Wednesday.
When Amazon shipped the three I bought from them it came from Ontario, California, about a half hour drive from me.
Google isn't a retailer, that's for sure.
Ordered one from Google Play Wednesday right after the conference. Said it would ship by July 27 at the time. That night I received shipping confirmation and also got an email with the Netflix link:
Welcome to Chromecast.
Enjoy 3 months of Netflix on us and start casting.
Hi xxxxxx,
Your Chromecast is on its way.
After setting it up, you can start casting from Netflix and other apps to your TV using your smartphone, tablet, or laptop. Netflix has thousands of movies and TV shows, and Chromecast is the easy way to watch all of it on your TV.
Redeem your 3 months of Netflix to use on a new or existing account by clicking the link below.
Bought the 2nd air option and it says out for delivery to arrive today. In the mean time, they showed up as available for my local best buy store, so I bought one there for in store pickup which I got this morning. The Netflix code for that one was emailed right after I picked it up in store.
I received mine today from Google Play. But I did not receive any Netflix codes bought during announcement. I called Google they said to contact Netflix, called Netflix they told me Google had to give it to me. Called Google back they had to open a support ticket, they didn't know who to contact. But it does work as really good just wish I had my Netflix code to break it in
I ordered mine off Play Store two days ago and opted for the most express shipping option (was only +$6 but yeah, doesn't compete with Prime). I just got it a couple of hours ago and been messing with it a bit at work.
Unfortunately it's very fickle about WiFi. It doesn't like all the WiFi APs/Repeaters we have and gets stuck trying to connect to office wifi (or some other router/firewall settings here).
I did manage to configure it by connecting it and my phone to my Verizon MiFi card.
Very disappointed I can't seem to broadcast my Chrome browser off my phone/tablet -- just off the desktop???
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skew said:
I received mine today from Google Play. But I did not receive any Netflix codes bought during announcement. I called Google they said to contact Netflix, called Netflix they told me Google had to give it to me. Called Google back they had to open a support ticket, they didn't know who to contact. But it does work as really good just wish I had my Netflix code to break it in
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That sucks. I got my NetFlix code from Google within a day, about the same time they sent me the shipping notice. You probably hit the cut-off.
As someone who's worked for Google, good luck dealing with their customer service We once had a teammate's GMail backend completely break on him and we contacted the GMail/SRE team (we were also SREs) and they told us to GTFO and go through official channels, as if we weren't employees. Needless to say, the productivity of one of my coworkers was unnecessarily hampered for about a week. I think he ended up looking at server logs and debugging it himself, discovering that the instance running his GMail was in some sort of crash-loop.
Saturday now, gonna have to wait until Monday for any new updates :/
I ordered mine through the play store during the event, email said it would ship August 2nd, and I got an email at 5 this morning saying it shipped. No netflix code though
mnasledov said:
I ordered mine off Play Store two days ago and opted for the most express shipping option (was only +$6 but yeah, doesn't compete with Prime). I just got it a couple of hours ago and been messing with it a bit at work.
Unfortunately it's very fickle about WiFi. It doesn't like all the WiFi APs/Repeaters we have and gets stuck trying to connect to office wifi (or some other router/firewall settings here).
I did manage to configure it by connecting it and my phone to my Verizon MiFi card.
Very disappointed I can't seem to broadcast my Chrome browser off my phone/tablet -- just off the desktop???
---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------
That sucks. I got my NetFlix code from Google within a day, about the same time they sent me the shipping notice. You probably hit the cut-off.
As someone who's worked for Google, good luck dealing with their customer service We once had a teammate's GMail backend completely break on him and we contacted the GMail/SRE team (we were also SREs) and they told us to GTFO and go through official channels, as if we weren't employees. Needless to say, the productivity of one of my coworkers was unnecessarily hampered for about a week. I think he ended up looking at server logs and debugging it himself, discovering that the instance running his GMail was in some sort of crash-loop.
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I hope they don't say I hit the cut off I ordered on Google Play while it was being demo'd it shipped Wed afternoon it was already shipped to me 24hrs before they ended the promo.
Ordered mine on google play a day after the release. ETA is 2-3 weeks before it ships :/
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Hey guys, need some help here. I went to WinnDixie today, and purchased about $70 worth of groceries, and used tap to pay on Google Wallet. Everything checked out, store says approved, phone says unknown. Ok, well that usually happens on Wallet anyway at a grocery store. It tells you to check with the cashier. Cashier says good to go.
Hours later (6 hours), I get an email from Google Wallet saying that payment was declined. But here's the kicker, no one, not a single one of my credit cards, got charged, or even attempted at a charge. If WinnDixie says it was approved, where did the funds go?
I'm about to go into WinnDixie tomorrow and try to pay for my groceries by my debit card itself. But I can't get any answers from Google whatsoever, as to what even happened.
lnx64 said:
Hey guys, need some help here. I went to WinnDixie today, and purchased about $70 worth of groceries, and used tap to pay on Google Wallet. Everything checked out, store says approved, phone says unknown. Ok, well that usually happens on Wallet anyway at a grocery store. It tells you to check with the cashier. Cashier says good to go.
Hours later (6 hours), I get an email from Google Wallet saying that payment was declined. But here's the kicker, no one, not a single one of my credit cards, got charged, or even attempted at a charge. If WinnDixie says it was approved, where did the funds go?
I'm about to go into WinnDixie tomorrow and try to pay for my groceries by my debit card itself. But I can't get any answers from Google whatsoever, as to what even happened.
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Maybe a glitch on teh Matrix, mate. But most importantly, congrats on the honesty of paying them what you owe :highfive::good:
I used to work in retail. I definitely want to make sure they are paid. I also don't want collections coming after me either.
For now I would advice not to use Tap to pay feature. I have been having a lot of issues with it(including being charged doubled for no reasons then having to ask my dad to get his money refunded)
I just wanted to vent a bit about my consumer experiences with my local T-Mobile store.
On 6/30, I went in and purchased a LG G4. Upon swiping my credit card, the POS froze which led to me standing around for an hour and a half while the store employees debated allowing me to leave with my purchase. Funds were deducted from my account.
As the POS froze and no reciept was generated, I was advised to go home and call T-Mobile cx support to ask for one to be emailed. This turned into me running into the store several times as there is absolutely no record of my purchase apart from the POS transaction history.
The deciding factor for me to purchase the LG G4 was the promotions that provided things such as free batteries, SD card, and so on. There were a total of two promos I could apply for. The issue? As I never received a receipt, I was ineligible to receive the advertised promotions.
Upset, I returned to the store and inquired about a refund with no restocking fee for my troubles. Another 45 minutes of standing around, the store Mgr told me under no circumstance could I return the device without a restocking fee. I was given a "Purchase Order" as my reciept (another 30 minutes of standing around) and was advised this would work as the "receipt". I was also advised that I could apply for the new promo that started on 7/1.
Another rejection from the Promo deal site as the "purchase order" is not a valid receipt. I'm so fed up by now, I called customer service and was granted a $50 credit on my account to cover the restocking fee and went back in the store to refund the G4.
Well.. It's been over a week and I'm still waiting for the refund. My bank advises me that there is no pending transactions (should show by the 3rd business day max). Went back into the store to waste another hour (took my laptop with me this time and found a quiet place to sit and work). I'm currently emailing the store Mgr as asked by today to request a "Help Desk" ticket to be put in to force the refund.
This whole experience has been absolutely awful and I'm stuck not only without the phone I wanted - the promo items advertised but also my $400.
WTF T-Mobile?!
Well.. They are going to wire it directly into my bank account (and if I didn't want to share the info, they would of mailed a prepaid Visa).
In another 3-5 business days, we will see!
You should probably tweet this out to Tmobile CEO on twitter. He is pretty active on there and also include T force(Tmobile twitter team). Once he gets involved I guarantee you would get a resolution in under an hour.
Took me almost 5 weeks to get my refund through T-Mobile. Rep told me it would take about a month. Perhaps you would have similar situation.
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took a month for me to get refund,what in reccomend if you want it faster is to contact tmobile usa on twitter and tell them youj want your money to buy another phone and in like a week in a half you should have it in your bank account,there going to ask for your account# and routing#,best way to do it
Should definitely email john legere or tweet. That is ridiculous.
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