Database Develop

Hard Reset not working?

Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage

Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.

Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.

Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)

Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.

Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon

Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.

Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.

Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon

Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.

I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.

ROM 1.93 and crashes !

This is the second time in two days.
After upgrading my Diamond to official ROM 1.93 ITA it happened for the second time (so far) that it crashed while it was in standby. I couldn't receive calls/sms nor turn it on pushing the power button. I had to remove battery, wait a few seconds and then re-insert it soft-resetting the device.
Did anyone experienced the same problem ?

I've never had such a problem on the 1.93 WWE ROM.

Work Ok for me no problem so far, did you make a hard reset after you flash the rom? I allways make that after a flash even twice

I installed the .93 official ITA rom from HTC site three days agò and no problem so far.

I have had also one 'hang' when the device came out of stand-by. The screen was messed up and the device hang completely. I did it a soft reset and it worked again.

Take out Sim Card and hard reset.

help foor ?
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
Dorothy

ezzie said:
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
PS I don't think this is the right thread to ask your question, but w/e...
Dorothy
Click to expand...
Click to collapse
The problem with your phone is that you used a rom that is intended for the GSM version Diamond, and the Sprint one you got is a CDMA, so there's no SIM card in the Diamond you got. You should just try to get into bootloader and go from there...

sorry, wasn't able to find a thread that addressed this. I can't get into bootloader. any idea's how to get into it other than the vol down/reset?
Nevermind. Sprint is sending me a new one. they said it was looped and nothing can be done.

Touchscreen not working??? HELP

All my hardbuttons work but nothing works on the screen no matter how long i press down or hard or soft. The touchscreen just isnt working. I just woke up this morning and it stoped working.
Does anyone have any thoughts?

Please help I dont understand why its doing this I cant turn my volume up or anything

Well,
You still have to provide a few more information if you really want someone finding out the cause of your problem!
What have you done last on your device before it happened? Are you still running on the factory installed ROM? Have you tried SOFT RESET and HARD RESET yet? And so on ...
Hmmm,
people always seem to forget that we have no clue about the actual condition of their devices! We further can't possible know what they have tried already to solve the problem. In addition, it is important to remember what had been done last on the device before the problem occured (such as installing / removing software, screwing with the device's registry, reflashing, giving it a bath and so on ...)

Well the last thing I installed on my phone was slide to unlock and that was like a month ago. I have soft and hard reset and I'm stuck in the set up after the Hard Reset were it has you touch to continue. I am on factory rom. The only software on it was TomTom 7, spb shell, slide to unlock. Everything worked fine on it and then I touched my screen one day and noticed it wasnt responding to my touch and it really just came out of the blue like I have not dropped it or got it wet or anything no problems until now.
Any other information you need let me know?
Thanks

problem with touchscreen not working

hey guys got my tilt yesterday and falshed it with the diamond touch pro rom i also had s2u2 lockscreen enabled, well i plugged my phone in the charger last night i woke up and the touchscreen didnt work at all, first i soft reset the phone to no avial, then hard reset and now im stuck, the phone powers up to the welcome setup and cant get past it due to no touchscreen
heres what ive done to try to fix
soft reset
hard reset
changed the radio settings to 1.65
reflashed with htc 6.1 rom
any help would be appreciated also could somone let me kno if they think i should redo the hard sbl

i second this.. any help would be great

this is very weird, alot of people are having the same problem at the same time, I too am having that problem, I have never put a custom rom on my phone, my my touch creen also has stopped working, I've tried hard re-setting it, and that didn't work its just stuck on the stylus set-up screen, and then i even tried to hard flash the HTC kaiser rom again, same results.

Xperia stuck on loading

Hi guys,
I've got a bit of a problem with my friends X1...
A while ago I updated my X1 to WM6.5 and it works perfect...
But last week my friend asked me to update her phone as well, so I did
Now here's the problem:
After updating, the phone got stuck on loading, it didn't even get past the SE screen...
Turned it on and off for a couple of times, soft reset, hard reset, nothing worked...
I was still able to get the phone in the tri-colour screen, so I did, and I installed a stripped down version of WM6.5
And it worked!
But this afternoon she called me up to say that the phone was having problems again.
She often can't turn it on, and when she can it seems as if it has lost all of its memory again, comletely blank as if you just got it out of the box... (So you have to setup your screen again, the time and date etc...)
I did it exactly as id did mine, and mine still works perfect...
What could have gone wrong?
First I put Hard-SPL on the device.
Then I used the rom update utility from christian-web.nl/sections.php?section=Xperia_rom (I used version 3.810)
And thats it!
Does somebody have any idea what could be the problem?
Thanks,
Rob

A few days back I read somewhat of the same story, about the phone hard resetting by itself. Can't recall where, but it was somewhere in the Xperia section of this forum.
Did you do a hard reset after flash? Or maybe task29 before flashing her phone?
Try the hard reset first and see if that helps.