Hello, I got an xperia z three weeks ago and it has always worked perfectly until yesterday: I'm experiencing strange mobile data connection issues. I can surf the web but if I disconnect and connect again, the connection may freeze: the H icon (or g or e..) appears and phone seems to transmit data as it shows an up arrow but the down arrow never appears and I can't surf the web. Toggling data and airplane mode may allow me to connect successfully but it's always pretty random..
I started thinking it was a software issue.. So i flashed The phone with the utility twice.. No success. Carrier issue? Nope: it's all ok and apn settings are ok as I can use them. Hardware issue? Perhaps as I found out that removing the SIM card and inserting it back in a certain way could make the difference (higher rate of successful connections).. So what do you think? Could be the SIM card (I got a new one in December though), the phone or something I did not consider? Sadly I can't test a different SIM now but as soon as I can find one, I will try. Thank you!
Re: [ISSUE] Data connection not working properly
Does it happen while your using the device or when it's sleeping you turn device back on? I also have sort the same issue but with WiFi..
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R: [ISSUE] Data connection not working properly
It always happens regardless of the phone state..
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R: [ISSUE] Data connection not working properly
Ok.. I found out the cause.. It is the carrier.. They said itwas all ok but many are reporting my same issues in my country.. So not fixed yet but I can stop flashing my phone twice a day.
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I just got my note 3 and am having a problem connecting to public wifi. I get a connecting and then a message saying the wifi signal is too slow.Then it disconnects. My iphone(I just got rid of it) connected no problem to any wifi,
Any ideas, this is very frustrating. I can connect to my home wifi with no issues.
well after searching I found my answer amazing thing the search feature
What finally fixed it for you, because a lot of us are having the same issue.
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I posted a guide on this. Just use the forum search.
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Okay. So this is my third phone from at&t. I have had three major problems. I cannot connect to open Wi-Fi networks like panera bread and Starbucks. I Get the word in blushing connected, but after a second it says " the network is slow and unstable". I have had the battery getting hot with moderate usage as well. Plus when I am talking to someone else thru say the cannot hear me. So I put it on speaker phone and disable the speaker phone option and all is good. I've read about people gettimg at least one of these issues, but there is no solution to any of these problems. I jabs tried everything. Disabling through auto connect, and fixing the GPS to where the apps can't get my location. Speaking of which I never had these issues with other phones like the s4. That last pic means when I signed in it wouldn't continue further
Edit : the battery seems okay. But the issue with the calling and Wi-Fi still stands. Someone said there needs to be an update
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To turn off the connection is slow error
Settings-wifi-press menu -uncheck auto network switch
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Go to phone press *#0011#..press menu button click wifi turn off wifi power save
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Do you experience every now and then that your phone is connected to Wi-Fi, but unable to connect to the internet? My temporary solution is disabling then enable WiFi again, then it works. This never happened on my s3 before.
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viettho said:
Do you experience every now and then that your phone is connected to Wi-Fi, but unable to connect to the internet? My temporary solution is disabling then enable WiFi again, then it works. This never happened on my s3 before.
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That happened to me a few times the first day I had the phone. I wasn't sure if it was my router or what. But it never happened again. It could also be that I turned wifi calling off right after that so not sure if it was related or just a one time blip. If you have wifi calling on, turn it off and see if it happens again.
Having issues with my WiFi. Been doing it for a week or so. Every few days and now since yesterday my WiFi will all together quit working. Says connected but I get no internet and can't access my gateway with it. I have Xfinity internet and all the other phones and laptops work fine on it. But my phone just straight won't work on the WiFi unless I hard reset my phone. Tried DNS settings and static IP address and all. Multiple reboots of both device and gateway. Can't seem to find anyone else having this issue. Any thoughts from anyone before I take it to Verizon?
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Are you on the most recent update? The newest one fixes that problem.
I should be.
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wifi sucks on this phone. I don't get the disconnects but it is very slow to load anything and everything. Pictures, web pages, whatever. Doesn't happen to the other 15 devices on my network. LTE works fine
When it connects I have no problems with speed. Despite being up to date with software I have to reset every few days for it to work here lately. I've even hard reset my AP and checked the firmware on it and everything else works fine before and after. Its just this phone. I finally got it working again after a reset last night so if it does it again I'm just going to Verizon with it. I'm no IT specialist but I know enough to try different things and still no remedy other than hard reset.
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Believe it or not, I have this problem too. I'll be completely connected with nothing going wrong with my network, but I'll have no access to the internet. I'll go to my tablet or my roommate's phone and there will be no problems.
I'm still looking up other forums and Verizon as well to see what possibly could be up with it. If I find anything useful I'll let you know. It's pretty frustrating when I don't have unlimited data anymore like I had on Sprint. If I did I really wouldn't care to be honest, but Verizon's service has by far surpassed Sprint in Houston.
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I've noticed that when my device sits idle for long periods, overnight for example, while connected to my home WiFi there doesn't appear to be any throughput. It seems to be connected in every other respect. Toggling WiFi off/on sorts it for me though. I know that I've read that this is a reported bug that is to be fixed, but naturally, I've been reading so much at so many different sites, that I can't for the life of me recall exactly which site it was. I'm guessing that you issues are somewhat different than mine?
Yeah. I can toggle or reboot or reset my AP all day when it does this and it will never fix it. I tried for 2 days of different fixes I've seen online but the only thing that gets it back is a hard reset.
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Might be a fluke but just got home and no WiFi like I expected. Did a hard reset on my AP with the reset button instead of through my laptop by logging into it. Forgot network on my phone. Rebooted it. Connected and it was fine. Pain in the ass if I have to do it every day but if it works it works.
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I also recently started having this problem. Frequent disconnect / reconnect to Wifi with no data passing through. I had to shut off my mobile data because it was increasing my data usage at home.
I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?
trikotret said:
I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?
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Click to collapse
I'm using an Netgear AC1750 router...No issues with Wifi at work.
I'm pretty convinced its the Xfinity access points. I don't have WiFi at work as I work in a shop, but the WiFi at my in-laws (Sudden Link) worked fine this weekend. I am now I'm having the same issue with my laptop all the sudden as well is why I am really thinking that it's their hardware and not mine. Never had this issue with AT&T when I had them. Had already switched to Comcast before I got the Turbo so I can't say with 100% certainty.
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Sounds like it could be....if you have another Wifi router you could try it and disable the AP on the Xfinity modem. On my network, only the Droid Turbo has trouble with WiFi. I've got 7 other devices on there that all work fine.
Never set up an external router on it. I as well have 3 other phones, 2 other laptops and 2 tablets that all work fine with it. Xfinity just hates the turbo. Lol My laptop I think was a fluke as it hadn't been turned on in a few days. I just think it didn't want to refresh the settings until I released/renewed, then it was fine. I'll find out tonight when I get home anyways.
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I also don't think its interference either. My father in law is an ex cop and radio operator. He has all sorts of repeaters and radios and all I haven't a clue about set up. If there was going to be any interference involved I'm pretty sure it would be there. Heh.
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Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.
jhmn7 said:
Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.
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Yeah. Reading through some of that I never have hanging issues. Mine would just flat out not work at some points. Other than hard reset on the phone I have only found 1 way to fix it.
1. Forget WiFi network and shut off phone.
2. Hard reset my AP with reset button on back of it.
3. When AP is finished rebooting turn on phone and reconnect to WiFi.
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I unchecked WiFI Optimization in Advanced Settings and web pages are loading a lot better than before. Latency lowered a bit. Worked both on 2.4ghz and 5ghz setup I have
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