So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
p3tr0s said:
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
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Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
chinbags said:
Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
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I'm not the most knowledgeable on this but Im about 99.9 percent sure there's no way either could cause your problem. Its something with the service programming either on googles end or sprints end.
This may be somewhat helpful I use Google voice for my voicemail.when I installed and provisioned it at the last step it gave me an error and said it could not save numbers but it does work!
Sent from my HTCONE using Tapatalk 2
When I set mine up i don't recall getting any errors
chinbags said:
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
Click to expand...
Click to collapse
I would de-integrate then call up Sprint and have them push a hands free activation to your phone. Wait 30 minutes then try re-integrating with Google Voice. I know this error happened frequently in the beginning with accounts that were integrated and then they switched phones without de-integrating first. I use the Sprint-GV integration and its why whenever I switch phones, I always de-integrate first, activate the new phone, then re-integrate with GV. Hope you get it figured out soon.
Thanks for the input. You guys were on the right track. My third hour long call got to the issue. Seemingly my phone wasn't fully provisioned and it was a network error but my activation of Google voice kicked my network completely out of sync. Still all a little strange but I'm back up and running. Hopefully when I re enable gvoice I won't get the same error. I was also told the first two people I spoke with should of seen this....I guess you gotta be lucky with who you get on the phone.
Sent from my HTCONE using xda app-developers app
TLDR: Changed my phone number and now my phone (Samsung Ativ S Neo on Sprint) is not getting any kind of voicemail notifications (toast/phone tile/VVM tile/VM button in phone app/VVM app). The visual voicemail app, even after a hard reset of the device, is still listing the _old_ number under its settings page. The full details are here: community.sprint.com/baw/message/629851
How is it possible that the old number is still showing up after a hard reset when all of the provisioning steps and MSID are all programmed correctly?
Is there some registry setting somewhere that isn’t being updated after a hard reset?
Is there any way to do and even lower level reset of the device that will take it back to a pre-activated/provisioned state? If so, how do I do this?
I spent the last two hours on the phone with Sprint and they went through all of the steps they could think of, even down to changing the MSID on the phone, and they were unable to fix the problem. Any help would be greatly appreciated.
Rather ugly for a solution, but you could try using the Samsung registry editor (look for "interop unlock" on the dev&hacking forum). I forget the exact registry path of the voicemail settings but it can be found... somewhere. My native webserver app would let you browse to find it.
Also, at least on my phone, I can go to Phone -> Voicemail -> AppBar -> Settings and uncheck "Use default voicemail number", then put in a new one... not sure if that's the problem you're having or not, though.
Problem is that this is the ATIV S Neo on Sprint and therefore the visual voicemail is a separate app of theirs and not tied directly to the Phone app. The setting for the default voicemail number is in a slightly different place within the Phone app on Sprint since VVM is not integrated, but it shows the correct number there. The incorrect number is shown in the VVM app which if I'm not mistaken is intercepting the messages from the network and incorrectly processing them because it thinks it is receiving voicemails for a different phone.
I haven't tried the interop unlock yet because I'm not sure if this phone is going to have to get sent back to Sprint or not and I don't want to take a chance in having issues with support because of the change.
The main thing I want to figure out is how to do a lower level reset of the device than what Settings->About->Reset does.
interop-unlock is completely reversible, but I understand your concern. In any case, without looking at the app in question pretty closely (and chance you could post the XAP?) I doubt I'll be able to help you. Sorry.
I went through interop unlock and also have the webserver running. Just trying to figure out how to dump the XAP for the VVM app.
This is specific to Sprint as far as I understand...
Cool, thanks! I'll take a look. Can't promise I'll be quick about it - got a root-unlock to perfect, here - but I'll look into it.
The Issue with the Voicemail is NOT Windows OS. The Issue with the Voicemail is NOT HTC or SAMSUNG.
I had Called Sprint and was told to Call Samsung and Microsoft. I Called Samsung and was told to call Sprint and Microsoft. I Called Microsoft and was told to Call Sprint and Samsung.
After Long Conversations with Both Samsung and Microsoft, they Both gave me Food for Thought.
I Called AT&T, Verizon, T-Mobile, and Nokia. You ask Why make these Extra Phone Calls? What do they ALL have in Common? Windows Phone 8 Phones! No Voicemail Issues at all on ANY Windows Phone 8 Phones! Which leaves JUST ONE OBVIOUS CONCLUSION. SPRINT!
The Issue with Sprint's Voicemail is SPRINT.
Since Sprint is having a LOT More People that are getting SMARTPHONES, they WANT EVERYONE to Use their VISUAL VOICEMAIL ONLY and had changed stuff on their Servers. as soon as that was done, EVERYONE who had bought either an HTC or SAMSUNG Windows Phone 8 Phone who did NOT have Any Problems before, were ALL EFFECTED!
When Calling the Customer Service People, they have No Idea of what was the Issue and All try to help without Any End Effect that Works, EVEN SPRINTS VISUAL VOICEMAIL APP DON'T WORK!!!!
Missing a voicemail for Most People is Not Too big of an Issue, but for Some People, it Could be a Deal Breaker, a Missed Contract, a Missed Opportunity, a Life or Death Situation, or Any Other Reason that You can think of.
I have Called Many of the Sprint Customer Service People Many times and had the Issue Escalated to Advanced Tech Support a Few times and had one Advanced Tech Support Tell Me that Sprint had Changed their Servers for EVERYONE to USE SPRINT VISUAL VOICEMAIL from Now on and that there were just a Few People Effected with the Same Issue that I Was Complaining about. I was asked to hold on and then the Advanced Tech Support guy NEVER came back on the line. While Holding on, the line went dead.
I GUESS that the Advanced Tech Support guy was NEVER supposed to have told Me that and he was told to just Hang up on Me.
After waiting a few weeks before complaining again, when I called back and spoke with a Customer Service Person, they said that is a VERY KNOWN ISSUE and they have been working on it. Also, both HTC and SAMSUNG Windows Phone 8 owners are the Only ones Effected.
Knowing that you get multiple answers from multiple Customer Service People, I had called back a few times over the next 2 weeks and at varying times to make sure I get different Customer Service People, and EVERY one of them told Me the EXACT SAME thing. So it's Listed on their TELEPROMPTERS that they ALL READ OFF OF.
If this has Helped Any of you here, then RE-POST THIS ANYWHERE and EVERYWHERE!!!!!!
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
I was able to flash the unlocked version on my Verizon Note 8. Which guide are you following? https://forum.xda-developers.com/galaxy-note-8/how-to/stock-recovery-odin-recovery-software-t3671615 I used this guide by BlueFox721.
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
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Boot in recovery and factory reset then choose boot to bootloader from recovery main menu and flash unlocked firmware...make sure ums/patch is set to 1 in config file and that you are using Prince Comsy's Odin...UMS slot should be empty...bl in bl, ap in ap, cp in cp, csc in csc
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
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Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
BlueFox721 said:
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
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Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Just
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
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Click to collapse
Take out the Verizon sim when. You are flashing the unlock firmware.. it seems to confuse oidn and the firmware for some reason .. then after you set up the phone just pop the sim in. You should be good to go
Just flash it to the TMO version and use t mobile if possible.?
Sent from my SM-N950U using Tapatalk
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Youmail
jay8302 said:
Youmail
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This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Panther6834 said:
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
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There should be updated info for Google voice on verizon....For Sprint all I had to do was dial *73mygooglevoicenumber and all was well...I did not mess with the voicemail settings on the phone as it was unnecessary...this just forwards to Google voice...you just need to know the correct "no answer forward" prefix...it used to be *71...leave all other settings alone...then when you get a voicemail phone will forward to Google voice....so if you have to call Verizon tech ask for the *number for no answer forward....then dial it in the phone like you are making a call with your Google voice number...for example, call (dial in phone app) *716235551234 and press the phone button to start the call...the example I used behind the *71 (6235551234) is not a real number and the *71 used to be Verizon's no answer forward prefix...your Google voice number is shown in settings of the Google voice app...
---------- Post added at 01:23 AM ---------- Previous post was at 01:17 AM ----------
xbmoyx said:
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
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I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
BlueFox721 said:
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
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I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
xbmoyx said:
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
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Click to collapse
Now that you can use your current number for calling on Google voice I'm not sure...but you can still get a Google voice number instead...I just said no when it asked if I wanted to use my cell number...and then forwarded the no answer service to the Google voice number I got from google by dialing *73googlevoicenumber
Change Google voice number:
https://support.google.com/voice/answer/115114
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Panther6834 said:
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
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Glad to see it worked