[Q] Help! Galaxy S keeps crashing! - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi I have a Galaxy S which is about 4 months old. Over the last two months (particularly in the morning) after charging through the night ~I pick it up only to discover a blank screen! The only way to get it going is to take the battery out and even then that doesn;t always work first time. It is happeneningpretty regularly now... can anyone help me... I dont know why this is happening.
Thanks.

Hi... If you are familiar with flashing stock/custom ROM then you can try different rom.
If no, try to do factory reset, and it will reset all applications and some data.

What is flashing rom? I'm keen to learn...
If I do factory reset do I loose all the apps I have bought and will I loose Gingerbread?

If you purchased it new, take it back to the store and get a replacement.
Otherwise you can try a different rom...
Start with google to get all your answers
Sent from my GT-I9000 using Tapatalk

Start your lessons here:http://forum.xda-developers.com/showthread.php?t=723596

Related

[Q] Stock Dialer Gone Bad, Used Odin and Kies, Still bad! Help!

Ok, so Friday morning I woke up and my phone was stuck in exhibition (desk) mode. I had to remove the battery twice to get it to boot into android and stay there.
This is a NON ROOTED Captivate. Using stock Froyo from Kies.
After I get it into Froyo, I went to make a phone call, and then the dialer sends the call, and vanishes. The phone freezes. The call goes through, but I now have no access to the rest of the phone. No ability to use the dial pad, or even to shut off the phone. I have to manually remove the battery.
After 48 hours I was pissed off. I'm out of warranty with AT&T by a month because I bought it on launch day last year.
So I used Odin to reset it to stock Eclair, and tested it, worse than in Froyo! The phone actually froze and the call didn't even go through! So I re-updated via Kies.
I'm back to square one. I have no idea where to go from here. HELP! I don't want to suffer this until the Galaxy S 2's come out here in the states, and I don't want to flash it to a custom rom if at all possible. Resetting it to stock should have fixed the issue if it was software, right? So it has to be hardware, right? But how does that make sense that only the phone function would be affected?
HELP!
Thanks in advance,
Tiberius Reign
^ Any recently downloaded app, widget, etc. that could be suspect ?? Anything come to mind that u may have done right before this started ??
I see u went to stock eclair, but i ask the above just in case u might have reinstalled everything after u went stock.
I tested the phone without installing any apps. I had a worse problem. The damn phone rebooted. I upgraded back to Froyo, and it became manageable. I saw someone else who was having similar issues with com.android.phone freezing and locking up all the time. Mine does it some of the time, and it's getting worse. I tried the delvik clear etc that was listed, and it still didn't help.
I'm kind of at my wits end here.
A lot of us i think are starting to have this problem. I had started a thread a while back about it but was never able to solve the problem. here is my original thread http://forum.xda-developers.com/showthread.php?t=1168128
here are threads of other people having a similar problem that i have also replied in
http://forum.xda-developers.com/showthread.php?t=1204823
http://forum.xda-developers.com/showthread.php?t=1226807
i think would should all stick to replying back to one thread maybe this one because its newer, this way it can be easier for us to help each other find a solution to this problem.

[Q] automatic random reboot

hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk

GT-I9000 Random Reboot

My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
tomhicks15 said:
My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
Click to expand...
Click to collapse
Why don't you get the phone into recovery mode vol up + home bttn + power bttn then wipe cache partition and data/factory reset this will solve the problem but will delete all the phones data
If she sets up a Gmail account on the phone, her contacts and apps will be backed up online and will be reinstalled automatically during initial setup. Hope it helps.
Sent from my GT-P7500 using xda app-developers app
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
tomhicks15 said:
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
Click to expand...
Click to collapse
My phone has the same problem...
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
If still under warranty no sense messing with it. I would take it to a shop/service center before trying to root or install custom rom. If factory reset and clearing cache hasn't helped a custom rom probably won't.
Sent from my GT-P7500 using xda premium
drakester20 said:
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
no it isnt
My Galaxy has beed doing it allmost from day 1. I did get it fresh from beginning with Froyo (if my memory serves my correctly) and then it was like - "its ok - wait Gingie to come ant that solves problem". Gingie came - problems did NOT solve. Opted for rooting - bricked the phone. Was lucky - carrier changed the phone - telling me that "motherboard was faulty and needed to change. Afterwards did check numbers (I know - i am little paranoic) - number where the same - so they probably just but fresh rom or something like this.
It was OK like few weeks - then it started again - random reboots every imaginable time - - doing something - not doing something. Just few minutes back - phone was sitting on the table - doing nothing and then - BABAHH - reboot.
I have tried mostly everthing - keeped it squiicky clean - no added apps, no added info - even not synced (no google, no live, no yahoo or whatever) - dialed numbers from paper and so one - no differences. Some day it rebooted few times, then few days it did not. I have tried allmost ALL launchers (Go, ADW, Holo, EZ etc - GO and EZ are the best - others lagging far behind) including this HOLO derivative modded TouchWiz - it did not installed. All versions from this forum give same answer - file error something.
I have a feeling that this is the crappiest phone/soft ever in the world.
Did use Dell AXIM (X5 and x51v) as a phone starting in 2002 - no problems - sorry one problem - BATTERY. Then did get ASUS P750 - no problem (was not very user friendly but worked SOLID) - battery lasted once when listening music 9 hours on row - ok screen was out - but still. Now I am so pissed off that will ditch Android as crappiest sh1t and smsung as crappiest hardware and will get Lumia 920.
It has 2 compoents that basically never failed my - Nokia phone (I allways had 2 numbers and second was allways Nokia). Nokia soft aint best but hardware is solid - (love my X2 - best phone ever) and when combining with Windows mobile it should be like manna from heaven for the phone hell from that this last 2 years are cousing my - "thanks" for android and smsung.
As for those restarts/reboots I have looking for problems roots and it seams that problem originating from BT/3G/WiFi hardware. They have some kind of incompatibility problem with android. When in flight mode then phone can go like a week with no restarts. As soon those are on (can You imagine using phone WITHOUT 3G or basic phone function?!) turned on restarts will happen. Google and Samsung know that but they scrubbing net from that information. When i started looking in to it more then year ago then i find some stories about that. Saved the links but after few weeks non of them worked any more.
I have few gollegues using Galaxy as well (S+, S2, S3 and few others) and ALL of them telling me that this random rebooting is a issue. Some model little less some more.
If some one has some kind solutions let me know - maybe some other persons find it here to and this can help them to.
Thanks.
Thanks for the information, just have to put up with it i guess!
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
drakester20 said:
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
So far I know custom roms did not solve the problem totally.
Some phones have less reboots but they did not go away totally.
I guess something is very wrong with this phone physically.
I have "romming" and "rooting" more then once and more then one phone.
(Starting from my "beloved" DELL AXIM x51v and ASUS P750 :laugh: )
But this one is like messenger from techno hell. Did rooting for 3 phone
for my coworkers and few for the family (Gal S+, Gal Y, SII) and all of them
rooted nicely - just few drops of sweat now and then. So I dont want waste
any time on that "crapper".
If it dies before i get Lumia920 then I use Nokia X2.
I might grab Android Tab in future to replace my Bookees Cybook but no more android phones

[Q] phone won't turn on sometimes, and requires reboots.

Its a Hong Kong bought LG P990 with GB, bought two years old. Rooted but 100% stock, just deleted pre-installed apps. At first it happened only once in a while, now maybe 1-3 times a day. It won't turn on. I don't know if its actually off or if the power button doesn't work. So I have to pull the battery and restart.
Its seems that about a year ago one day the power button require quite a bit of pressing to get it to turn on. Like I have to push really hard just to get it to turn on. Its been that way ever since. I always would have to do a restart every week or so because the thing would get REALLY buggy or REALLY slow. Then it started to not turn at all, the power button. It would do that about once a month, then once a week, then three times a day yesterday. This happen exponentially.
Its always been buggy and slow. I only have about 10 apps on it. Barely using any space.
Is it dying? How to tell if your smartphone is dying? How often do people replace their smartphones?
hi! you should try to:
a) flash the rom again and try to do it as clean as you can(try a hard reset then flash)
b)either use a rom that is already modded without the apps that you care to get rid off or watch if the problem is caused by the removal of unwanted app
c)have a little patience and test
hope it helps!
vader20 said:
hi! you should try to:
a) flash the rom again and try to do it as clean as you can(try a hard reset then flash)
b)either use a rom that is already modded without the apps that you care to get rid off or watch if the problem is caused by the removal of unwanted app
c)have a little patience and test
hope it helps!
Click to expand...
Click to collapse
Thank you for your help. But I did the root and deletion of stock apps a long time ago. Why is this problem starting to get worst now? Or are you referring to the general slowness?
I never flashed a rom before so I don't really want to start. Unless its the clear answer to solve my problems. Is that what your suggesting? I have thought abut it, but I wonder how much worst I can make it. Plus, I am just scared I'll screw it up.
My v20s stock rooted rom was performing pretty well by my standards but after changing basebands and removing some unwanted apps i had some trouble with playstore(after using 3g internet, when switching to wi-fi it would not download or update apps) and the phone sometimes just shut off removing the battery being the only way to solve both problems.
Since i flashed the new v30a everything is peachy except the phone and that damn chrome app are a bit laggy sometimes(mostly chrome).
My advice to you is to ,one by one, try to eliminate each possible cause.Also flashing a new stock rom is not hard(and i guess neither a custom one tho i have no experience with that) so have no fear and please do read the tutorials for each rom. Good luck!

Samsung Galaxy Note 5 rebooting and/or powering off

Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
cosmichamster said:
Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
Click to expand...
Click to collapse
I would recommend a battery replacement.
cosmichamster said:
Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
Click to expand...
Click to collapse
Are you on Stock Rom?
Anyway, at all, to Back Up and either Manual or Over Kies, you'll find Instructions for general Samsung Devices anyway, could help by restoring the OS.
You can also try to Revert it Back to Factory Settings.
Does it happen at a Certain Point of Discharging?
Have you tried to Charge it for 24H?
The above Point of Changing Battery is a Point.
I don't guess it'll light up in Flames like some other devices anyway...

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