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My first full day at work today and my bionic kept dropping 3g service all day.
I came from the thunderbolt and never had that issue.
I hope this was just a fluke.
I've also had 3 calls go straight to Voice mail at home. My phone never rang.
I hope this isn't a habit. I've already sold my bolt.
Anyone have these issues?
If I have to take it back, I'm not sure what phone to go to.
I picked it up last Friday. Got a little time left.
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I've read a few are having 3G connectivity issues. Why not try another Bionic and see if it solves your issue? If not I would move to different phone then
Sorry I posted in the wrong section.
Please move to the general section.
I might take it back tomorrow. See how it acts.
Problem is, what phone to switch too if this one doesn't work out.
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Could be phone or service area or a combination of both im from chicago no issues here
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yohimbe35 said:
Sorry I posted in the wrong section.
Please move to the general section.
I might take it back tomorrow. See how it acts.
Problem is, what phone to switch too if this one doesn't work out.
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Click to expand...
Click to collapse
Wait a month and see what the HTC Vigor has in store. Droid HD might be on the horizon in time for the holiday season for big red? Or wait longer (who knows how long maybe even next year) for the Prime. Or wait till spring 2012 they'll be even faster phones out. round and round you go
Try disabling LTE. I had this issue, until I disabled LTE. What I am basically seeing, is that LTE is coming to my area, and something is getting picked up.
Or it is just 3G being a problem.
Settings -> Wireless & network settings -> Mobile networks -> Network Mode -> CDMA Only.
I had it set that way when it happened. I actually switched it back to see what would happen.
I'll see what happens tomorrow. I hope it was just a network issue for the day.
I can't be turning the phone on and off all day just to get 3g.
Sent from my DROID BIONIC using XDA App
Also, try a wipe before you do end up returning it. That resolved the same type of issue I had on my DX1.
Well it's happening again today. 3g drops and then I have to restart my phone.
How do you do a wipe?
I've already did a battery pull.
I switched to 3G only. Still drops.
Any ideas?
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I havnt lost 3g or 4g what i think you might be talking about is: 3g is dropping when the bionic is actually on a call. So no internet when your making a call. what Ive also noticed is that if I'm in a 4g area I will get a 4g connection when im on a call, But it goes in and out. I suspect on the update that comes out or a leak it will be fixed. I'm sure it will be fixed quick being its a major issue/problem. If you think back I bet you just got off a call when you noticed the 3g has dropped. I was on a call for a couple hours last night and my 3g wasnt coming back so i did a reboot and she came back. Small little issue that im sure will be fixed soon. Thats the only problem ive had with the phone, The Bionic is 5o times better the the Tbolt and thanx the cell gods im away from HTC Sense.
No, I wasn't on a call. I just turned it on and there was no 3G. Woke it from a sleep, not totally off.
Yesterday it happened 4 times.
Only once since 5AM today.
Maybe it's getting better.
Lol
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Which battery saver mode are you in? I've had some issues with anything but "performance" mode that might or might not be directly correlated to my mobile connectivity issues. Check and see
I've been on performance since I got the phone.
Only one drop so far today.
I hope it continues to get better.
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abvthegod said:
I havnt lost 3g or 4g what i think you might be talking about is: 3g is dropping when the bionic is actually on a call. So no internet when your making a call. what Ive also noticed is that if I'm in a 4g area I will get a 4g connection when im on a call, But it goes in and out. I suspect on the update that comes out or a leak it will be fixed. I'm sure it will be fixed quick being its a major issue/problem. If you think back I bet you just got off a call when you noticed the 3g has dropped. I was on a call for a couple hours last night and my 3g wasnt coming back so i did a reboot and she came back. Small little issue that im sure will be fixed soon. Thats the only problem ive had with the phone, The Bionic is 5o times better the the Tbolt and thanx the cell gods im away from HTC Sense.
Click to expand...
Click to collapse
Correction - My friend just told me that Verizon does not have date on a call. Two things though, I could have sworn that I had data on a call with my Tbolt. Also If ur in a 4g area I noticed that you will get data its just will go off and on.
The thunderbolt is capable of simultaneous voice and data, even on 3G, but the bionic is not.
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I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
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yutzyscott said:
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
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Click to expand...
Click to collapse
And I've read them all! Lol :-/
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yohimbe35 said:
My first full day at work today and my bionic kept dropping 3g service all day.
I came from the thunderbolt and never had that issue.
I hope this was just a fluke.
I've also had 3 calls go straight to Voice mail at home. My phone never rang.
I hope this isn't a habit. I've already sold my bolt.
Anyone have these issues?
If I have to take it back, I'm not sure what phone to go to.
I picked it up last Friday. Got a little time left.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Hey I had a connection problem that seems to have been resolved by going to settings then battery, then change the powersave options to performance. See if it helps.
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also having data drop about 5 to 6 times a day
Agreed my 3G has dropped several times in a day will experiment once I get back into my regular area.
Right now I am in a rural town of Lovell Wyoming once I get to SLC I will try again.
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Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.
Actually it was "juicedefender" that disabled data.. Got it back
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I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
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I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has
The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..
Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.
I just turn Airplane mode on and off.
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
jwthompson said:
I just turn Airplane mode on and off.
Click to expand...
Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
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I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.
Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
Click to expand...
Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
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Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
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Thanks jrgalioto. Will let you know what happens...
jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
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Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
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No you won't lose any data but a nandroid never hurts
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josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
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Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.
weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
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Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.
Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.
the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Click to expand...
Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
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HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
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Click to expand...
Click to collapse
Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.
So, one thing that grabbed my interest was the mention of dual antennas, etc for the Moto X. I'm a Verizon customer, and reception in my area is spotty, at best...so I'd put reception as the most important spec I can look for in a phone...but reviewers NEVER speak to reception in their reviews...which I find frustrating.
Has anyone heard anything, or experienced anything, as far as that goes? I have a GS3 right now...and on TW it's ok...but I'd like something more...
Anyway,
Thanks!
damon
Not sure about dual antennas but Motorola has always had better radios than Samsung. One reason I cant wait to get back into a MOTO device.
I always found HTC radios and GPS to be very strong. I wonder how Motorola compares.
tgerbracht said:
I always found HTC radios and GPS to be very strong. I wonder how Motorola compares.
Click to expand...
Click to collapse
I have an HTC ONE S I bought used a few months ago. Last weekend I got the first real test of it's reception when on vacation up North. My girlfriend's Iphone4s and my sisters GS3 are all on the same HSPA network (Telus/Bell). Inside the cottage the Galaxy S3 had absolutely no reception at all at any time. The One S and IP4S were both about equal having times of no service and times of 1-2 bars depending on where we sat the phone. They both went from 3g to H+ back and forth and could both just barely load webpages and facebook and send/receive text messages.
Previously I've had the Desire HD and Nexus One both of which I didn't have a problem with reception. I also tried a Desire Z but sold it, it had horrible reception and I didn't like the keyboard/feel of it.
I've yet to have a Motorola smartphone but hope that will change eventually.
Poor Reception
I have a Moto X on Verizon & also one on AT&T. I have found that both of them do not get very good reception. I live in a high signal area for both Carriers. When I talk on the X people always say they can't hear me good & that I am breaking up. I have not had this problem with other phones in my home area. I love the phone but can not keep it because the reception is sub-par. Motorola phones use to always have good reception but since Google bought the handset division I can only assume they changed something?
celnut said:
I have a Moto X on Verizon & also one on AT&T. I have found that both of them do not get very good reception. I live in a high signal area for both Carriers. When I talk on the X people always say they can't hear me good & that I am breaking up. I have not had this problem with other phones in my home area. I love the phone but can not keep it because the reception is sub-par. Motorola phones use to always have good reception but since Google bought the handset division I can only assume they changed something?
Click to expand...
Click to collapse
Not sure if trolling. This phone has the most awesome reception of any I've used and I've used a many.
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I just traded the Droid Maxx in for the Moto X and I just got off a call where I was told I was breaking up and she couldn't hear me. I didn't have that problem with the maxx. I also noticed every time I restart the phone it takes a long time for the Sim card to get recognized. I'm not sure what's up but if it keeps it up I will have to see what Verizon says.
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eVoLpaNda said:
I just traded the Droid Maxx in for the Moto X and I just got off a call where I was told I was breaking up and she couldn't hear me. I didn't have that problem with the maxx. I also noticed every time I restart the phone it takes a long time for the Sim card to get recognized. I'm not sure what's up but if it keeps it up I will have to see what Verizon says.
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Click to expand...
Click to collapse
Yeah I've noticed that it doesn't detect the SIM right away. My Gnex never had that issue.
So either it's a permanent thing, or new code will fix it.
The radio is awesome... I get two bars of 4g at work and home now where I used to get 0 bars...
The GPS seems good... Locks faster then any phone I've used before.
I live three blocks from ATT HQ and my Vivid had crap reception but it's pretty good with X
n82k said:
Not sure if trolling. This phone has the most awesome reception of any I've used and I've used a many.
Click to expand...
Click to collapse
not sure if trolling? you've used "many"? for serious, don't be that guy...
I just got the Moto X from Bestbuy yesterday and already have had many people tell me I'm breaking up. This really blows. Is this fixable with a firmware update.
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trevoc1 said:
I just got the Moto X from Bestbuy yesterday and already have had many people tell me I'm breaking up. This really blows. Is this fixable with a firmware update.
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Click to expand...
Click to collapse
Idk man but I just got off the phone with my girl and she constantly kept telling me I was breaking up. I went to Verizon today and they swapped my sim but that didn't seem to work.
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---------- Post added at 09:05 AM ---------- Previous post was at 09:03 AM ----------
Weird thing is I had full bars of LTE and she was still saying I was breaking up. I hope this can be fixed because besides that issue I really love this phone. Even more than the HTC One that I had.
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I'm thinking about picking up the phone today. Is it really a good phone because I want to move to Android permanently as my daily driver. I use a Note 2 for business.
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rman18 said:
The radio is awesome... I get two bars of 4g at work and home now where I used to get 0 bars...
The GPS seems good... Locks faster then any phone I've used before.
Click to expand...
Click to collapse
I live in North NJ and previously had a VZW Galaxy Nexus that would regularly cut out during the same stretch of my daily commute to/from work. It would go to 0 bars of 4G/3G and maybe pickup a little 1X. On my VZW Moto X, I now see 2 bars of 4G over that same stretch. So far, I've noticed better reception.
I can't comment on the GPS just yet as I haven't really user that.
I have had this same problem on att it's something with the mic on the phone because it would work fine on bluetooth and with a headset. I have gotten a replacement phone and have not had the problem since but am watching it closely.
Sent from my XT1058 using Tapatalk 4
Happening again on my replacement phone. Ugggh it's annoy now I feel like all calls are compromised.
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luckydwg said:
Happening again on my replacement phone. Ugggh it's annoy now I feel like all calls are compromised.
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
I've been deciding whether or not to switch to the moto x from my HTC One and it seems like the poor call quality is quite common.
http://forums.androidcentral.com/moto-x/312820-voice-cutting-out-other-end-call.html
Seems like it has something to do with the noise cancellation.
Hm, so, but i dont know, how i can help you.
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
clankfu said:
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
Click to expand...
Click to collapse
Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
johnny grep said:
Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
Click to expand...
Click to collapse
That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
clankfu said:
That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
Click to expand...
Click to collapse
Well, I think it'll be fixed by software at some point, apparently the bug isn't being exhibited when using voip apps (Skype, csipsimple, etc)...
Not having any of those problems
Motorola is aware of the problem and working on a fix:
https://plus.google.com/104011926387527754068/posts/9bSuwT3YSqg
Kirk Stromberg 9:51 AM
Hey folks, we're adjusting echo cancellation parameters in the upcoming over-the-air (OTA) maintenance release. I am confirming that this should address the issues we're seeing here. Will post-back with confirmation shortly.
Click to expand...
Click to collapse
Confirmed. Def an issue for my. The pizza place hung up on me cause they couldn't understand me. 4 bars too
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Thank you for that tip. I was so frustrated with my phone cutting out on the other end I was ready to throw this one in the trash. I exchanged my phone once already because of the call quality and I was on the verge of making the switch to another phone altogether.
Since turning off privacy I no longer have the issue. Thank you!
Sent from my Nexus 10 using Tapatalk 2
Same here. I was so upset. My first cdma phone. Who knew
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am also having this issue, but I am unable to find this voice privacy settings? It must be right in front of me here?
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Got it! Thanks!
omg yes,
I only spoke to 3 different people today, everyone of them at some point said they couldn't hear me. I love this phone, but this is seriously a major issue. Unfortunately i'm on at&t so i can't try the above fix
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy
Click to expand...
Click to collapse
I can't that in Phone Settings. I looked in settings and dialer settings.
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
YOU CAN PUT A PHOTO OF MENU and that I do not find it
pd: sorry my bad english
Look at the bottom
Sent from my XT1060 using XDA Premium 4 mobile app
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
arabanoan said:
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
Click to expand...
Click to collapse
It doesn't matter because this doesn't fix anything. I'm on Verizon and every phone call I have people complain. I can tell they can't hear me, because I'm asking questions and they just sit there silent. Its really annoying. Especially since I shelled out $705 for a Developer Edition and I can't even use it for its main function.
I really hope Verizon pushes out this update soon.
Mine still does it...
Hey everyone, I know it's been a year since this thread has abruptly stopped (to which I credit an OTA update that fixed the voice cutting in and out issue)...but...I just bought a moto x and my phone is doing it. I have the latest OTA software, stock everything, and I pretty much have to yell for my voice to get above the noise cancellation level to be heard on the other end of the phone call. Interestingly enough, if I speak directly into the mic on the backside of the phone, I come through loud and clear.
I've tried the "voice privacy" setting to no avail. I've tested all (three!) of the mics with the phone's built-in "CQATest" app and can confirm that all three are working. I've spoken with motorola support, cleared my cache, did a full factory reset, and still no dice. Can anyone help?? I hate to send this thing back because I'm almost certain that it's a software issue and not a hardware issue.
Thanks in advance, this is frustrating!! If I don't get replies then I'll start a new thread, seeing as this one is old.
[edit] update: I got a replacement phone and everything works fine. Turns out it was the hardware. I have a suspicion that the used phone I bought had its screen replaced, and it messed up the noise-cancelling features of the mics.