[Q] "Soft Brick" help needed - Captivate Q&A, Help & Troubleshooting

I've hit the dreaded phone /!\ screen. This is not the problem. Been here before and Odin recognized my phone, so I flashed to stock and all was well. What's the problem you ask? This time, neither Odin nor Heimdall respond when my phone is connected to my OEM USB cable. Here's the scenario - I was on MaxQkj3 rom, flashed to stock JF6 w/ Odin1Click without incident. Did a factory reset on the phone, then started to Odin1Click to stock GB with BL. Odin started fine, then hung up shortly after starting. At this point, I disconnected my phone from the USB cable, closed Odin1Click, opened up Odinv1.85 to flash KF1 GB w/ pit/pda/phone/csc files (have done this several times b/4 without incident). Now comes the "Oh $h!!" moment - I plug the phone back in to USB and there is no response from Odin. I pull the battery, wait, place batter back in, try to get into download mode and BAM - phone /!\ computer screen. This was two days ago. Since then, I've tried Outler's Heimdall unbrick, I've tried a homemade jig, and every other recommendation in XDA and any other site I could Google. I've watched vid's on youtube. Nothing, nada, zip. All I can get to is the same screen. I've ordered a jig, should be here next week. If you read through the One-Click Unbrick thread, my problem is similar to Rhiannon224 & one other person. (And yes, I've contacted Outler who has generously provided his input). I'm trying all the options I can before I have to ship out for repair. In the meantime, I'm open to any suggestions or recommendations.

Different cable
Sent from my I897 using xda premium

b-eock said:
Different cable
Sent from my I897 using xda premium
Click to expand...
Click to collapse
worth a try. do you know if it can be any microUSB or does it need to be Samsung?

befreewv said:
worth a try. do you know if it can be any microUSB or does it need to be Samsung?
Click to expand...
Click to collapse
Just needs to be Micro USB!
Sent from my I897 using xda premium

b-eock said:
Just needs to be Micro USB!
Sent from my I897 using xda premium
Click to expand...
Click to collapse
ok, will give it a try this weekend. by the way, how do you like your unbrickable? Right about now it sounds priceless.

Yahh if I ever screw up something , hook it up to the computer and two clicks fixes it!
Sent from my I897 using xda premium

befreewv said:
worth a try. do you know if it can be any microUSB or does it need to be Samsung?
Click to expand...
Click to collapse
update: used the same cable to connect wifey's blackberry to my pc, connected just fine, no problems. leading me to believe its my phone, not the pc or cable. Ugh.

Try a different cable still, Cuz the cable of mine works in others but not mine. I had to use my little brothers cable to flash...
Sent from my I897 using xda premium

befreewv said:
update: used the same cable to connect wifey's blackberry to my pc, connected just fine, no problems. leading me to believe its my phone, not the pc or cable. Ugh.
Click to expand...
Click to collapse
UPDATE 11/21: jig arrived today and....saints be praised it worked!!!! thought for sure I was a goner, but the jig got me to download mode. Had to go mess around a bit to get the right drivers going, but Odin finally recognized and I flashed used the "safe" JF6 One-Click to get to Eclair. I wish I had at least 2.2, but I'll take what I've got because I'm scared crapless to flash.

Related

[Q] Hard Bricked my Captivate?

I cannot get phone to do ANYthing...no boot into download, no recovery boot, no phone!computer symbol, NOTHING...is it possible I throughly bricked it? Please someone say no
U tried holding down vol up and down while plugging in the usb already connected to pc?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mrpotato00 said:
U tried holding down vol up and down while plugging in the usb already connected to pc?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
This.
I had the same issue and thought I had bricked it... If you plug the USB cable into the computer but not into the phone, then pull the battery out of the back, wait 30 seconds, put the battery back in and put the cover on, hold down both buttons at the same time and while holding them, stick the micro part of the SD cable into the phone, it boots into download mode.
tried both these, and a couple other combos i've found and nothing works.
Have you tried the 300k/301k/302k ohm USB jig?
norcal einstein said:
Have you tried the 300k/301k/302k ohm USB jig?
Click to expand...
Click to collapse
It worked for me and so easy to make. Here is the link http://forum.xda-developers.com/showthread.php?t=819551
norcal einstein said:
Have you tried the 300k/301k/302k ohm USB jig?
Click to expand...
Click to collapse
um...could you point me to what you mean?
Original Thread:
http://forum.xda-developers.com/showthread.php?t=819551
"Solderless" Version of Jig w/ Pictures:
http://forum.xda-developers.com/showthread.php?t=841512
How many times must it be said?!?!?! QUESTIONS GO IN THE Q&A SECTION! there are posts like this every single day in the development section. Does anybody ever learn (or know how to use the search feature?)?!
tdbgamer said:
How many times must it be said?!?!?! QUESTIONS GO IN THE Q&A SECTION! there are posts like this every single day in the development section. Does anybody ever learn (or know how to use the search feature?)?!
Click to expand...
Click to collapse
Some people find it easier to explain their own problems than to read through others' problems to determine their fix. If you don't have the desire to help me out, then don't post in this thread. Your thoughts on how this forum could be improved aren't contributing to the fix of my phone so why bother?
I have the same problem. JIG doesn't help at all. BTW, I made two cable and tested on a working captivate. the JIG cable does work. It's just not working on the complete-bricked phone.
I tried any method I could find on the forum and nothing works. I don't even know how a successful flash (reported by ODIN) and the phone reboot itself and then complete dead after that.
so if I filed a claim for insurance no one be the wiser about me having unauthorized software on my phone?
bunnsguy said:
I cannot get phone to do ANYthing...no boot into download, no recovery boot, no phone!computer symbol, NOTHING...is it possible I throughly bricked it? Please someone say no
Click to expand...
Click to collapse
Do. You get atnt screen? Or just black screen? Does your computer recognize your phone? If your computer reconize your phone pm me I will help you.
Sent from my T-Mobile G2 using XDA App
PowerPC said:
I have the same problem. JIG doesn't help at all. BTW, I made two cable and tested on a working captivate. the JIG cable does work. It's just not working on the complete-bricked phone.
I tried any method I could find on the forum and nothing works. I don't even know how a successful flash (reported by ODIN) and the phone reboot itself and then complete dead after that.
Click to expand...
Click to collapse
dude you got any luck?
same situation here....
bunnsguy said:
I cannot get phone to do ANYthing...no boot into download, no recovery boot, no phone!computer symbol, NOTHING...is it possible I throughly bricked it? Please someone say no
Click to expand...
Click to collapse
If your phone shows absolutely no sign of life whatsoever, then something may have killed the hardware. You didn't say what you did to cause the hard bricking. Were you flashing a ROM?
Sent from my SAMSUNG-SGH-I897 using XDA App
Happened to me when I first flashed the official OTA update. It stopped mid download and tried to apply the update. Phone was completely dead and had to get it replaced...
Sent from my SAMSUNG-SGH-I897 using XDA App

[q] help with cappy

Okay, so i had accidentally hard bricked my captivate, and sent it in to the guy from mobiletechvideos. but when i got it back, it no longer would connect to my computers, not the ones i had before i bricked which worked perfectly fine. (two XP laptops), or the one i bought while i sent it out, a Windows 7 laptop. I need to get it to connect so i can update to KB1, since JTAGging left it at JF6. i also need to root it after that, but it wont connect. i will leave it on ask on connection, kies mode, and mass storage, but half the time i dont get a notification saying its plugged in. and when in mass storage mode, it doesnt recognize my phone, or the sd card in it. also when i did get it to be recognized by kies mini, it said something like the software is unauthorized and it wont let me click update. i hard bricked after trying to flash back to JF6 from CM7 build 22 if that helps. Does anyone have any ideas on wats happened?
EDIT: and yes drivers are installed on each. i performed the updste back in Feb. on one of the XP's before switching to CM7, and it worked perfectly, but know it doesnt work
1. Wrong section.
2. Try reinstalling the drivers. Make sure the phone is in debugging mode as well.
sorry wasnt sure where to put it, and..
1. i reinstalled twice on each.
2. i did make sure
Try Odining to stock again. That is all the guy that you sent your phone did, but it might help to try again.
I thought he used someweird thing to JTAG like in his demo. And Odin is wat bricked myphone. Also I don't have the 2.2 file, and also if my computer doesn'trecognize my phonehow can I use Odin?
Sent from my SAMSUNG-SGH-I897 using XDA App
When was your last windows restore point? Might want to roll that back that's what fixed it for me when my computer wouldn't recognize the phone in download mode.
Aztecbandit said:
I thought he used someweird thing to JTAG like in his demo. And Odin is wat bricked myphone. Also I don't have the 2.2 file, and also if my computer doesn'trecognize my phonehow can I use Odin?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It would take a god to JTAG our phones. He just used a JIG and put your phone into download mode manually. There is no mess with your bootloaders because you were just on CM7. And try what the post above me suggested, could work. Also, use Odin 1-click, you don't need any 2.2 file. All I'm asking you to do is try it. If you haven't tried it then there is no point in me trying to help you.
DemonWav said:
It would take a god to JTAG our phones. He just used a JIG and put your phone into download mode manually. There is no mess with your bootloaders because you were just on CM7. And try what the post above me suggested, could work. Also, use Odin 1-click, you don't need any 2.2 file. All I'm asking you to do is try it. If you haven't tried it then there is no point in me trying to help you.
Click to expand...
Click to collapse
Ummm bro mobiletechvideos.com offers jtag for $50. Very difficult yes but achieved by a mortal. Check it out.
Lol connexion2005 demigod of soldering.
And the op is right if the phone isn't detected odin is useless.
Have you tried a different usb cable?
studacris said:
Ummm bro mobiletechvideos.com offers jtag for $50. Very difficult yes but achieved by a mortal. Check it out http://m.youtube.com/#/profile?desk...t=0&user=MobileTechVideos&autoplay=True&gl=US
Lol connexion2005 demigod of soldering.
And the op is right if the phone isn't detected odin is useless.
Have you tried a different usb cable?
Click to expand...
Click to collapse
OMFG!!!!!!!!!! dude i am stupid i failed to realize my USB cord totally having exposed wires could have something to do with it. and thanks for correcting that guy i dont like dealing with people who get stuff wrong

[Q] Phone won't connect to computer

Alright, so before I get flamed, I have searched for over an hour today, and I have not been able to figure this out. I am not new to android, rooting, custom roms, and editing files, so I have tried a multitude of different things.
To the point, my Droid 3 will not connect to my computer. It did a couple weeks ago when I flashed the Liberty Rom onto it, but now it'll just charge and not go into the USB mode. The only reason I know it is charging is when I disconnect the cord it says the disconnected message.
I have tried a couple different cables, and I usually use my stock cable that came with my D3. I have also tried restarting my phone and computer. I even flashed the newest Liberty Rom the hard way and still no luck.
If someone could please help me out I would be VERY grateful as this is a PITA!!!
Thanks in advance!
My two cents would be, try different usb port and make sure you have the most current moto drivers.
Have had luck with uninstalling driver pack and reinstalling.
Hope that helps.
Sent from my DROID3 using XDA App
I appreciate the help, unfortunately uninstalling the drivers didn't work, unless I didn't get the correct drivers? I went into uninstall programs. In the device manager nothing came up for my phone or drivers. And I have also tried different ports but to no luck. Thanks again for the reply.
Have you tried a different computer? A different device? Let's just rule out that this isn't a computer issue first...
My Zune works in all of my ports, and my other computer. My Phone however does not. It does the same thing as my other computer, although I guess I don't have the drivers on the other computer, but it would still come up as usb connection right? All this does is charge, sometimes.
Have you tried Linux? No drivers are needed. download a live CD and see if it helps.
eww245 said:
Have you tried Linux? No drivers are needed. download a live CD and see if it helps.
Click to expand...
Click to collapse
Can you explain?
("Very Important"!) PLEASE POST!!!
After sufferring through the same issue and delving deeply for almost two days,I have found the culprit!!! IT IS THE USB CORD AND NOT THE DRIVERS OR ANYTHING ELSE!!"SIMPLY USE THE FIRST USB CORD THAT YOU USED THE VERY FIRST TIME YOU PLUGED INTO YOUR COMPUTOR AND THAT WILL RECTIFY(FIX) YOUR PROBLEM.(IT HAS TO BE THE VERY FIRST USB CORD OTHERWISE YOU WILL CONTINUE TO HAVE THIS PROBLEM UNTIL AND NO OTHER COMPUTOR WILL RECOGNIZE YOUR DEVICE UNTIL YOU DO WHAT I SAY.I thought it was the rooting of my phone that initially caused the issue or maybe an app,however,I found the culprit.The usb cord!!!(WHATEVER USB YOU USED FOR THE VERY FIRST ,STOCK OR NOT,IT IS THE ONLY ONE YOUR COMPUTOR WILL RECOGNIZE!!! I HOPE THIS HELPS THE MANY OF YOU THAT ARE HAVING THIS SAME ISSUE AND GOOD LUCK
Sent From My Droid 3 using TapaTalk
xFreak-a-Zoidx said:
RECTIFY(FIX)
Click to expand...
Click to collapse
Thanks for clearing that up for me, I haven't competed the fourth grade.
Dude could've just said use the USB cord that came with the phone, to each his own. I have 6 micro usb cables and only the moto official will allow me to do anything other than charge the phone via cpu.
Sent from my DROID3 using XDA App
The only problem is that I ONLY use the cord that came with my D3... Any way to flash the stock rom onto my phone from my phone and unroot? Then I can take my phone into verizon and get a new one... and a new cord..
ajgates92 said:
The only problem is that I ONLY use the cord that came with my D3... Any way to flash the stock rom onto my phone from my phone and unroot? Then I can take my phone into verizon and get a new one... and a new cord..
Click to expand...
Click to collapse
That sucks. You can find the .890 sbf floating around in android development and flash it, I believe it takes everything to stock including unroot.
Sent from my DROID3 using XDA App
I looked in the thread posted, but the link to the flashable zip is down. So i'm stuck at a standstill right now.
This link works fine: http://dev-host.org/t6y98oinbk1f/Droid_3_SBF_5.6.890.zip
blmetzger said:
This link works fine: http://dev-host.org/t6y98oinbk1f/Droid_3_SBF_5.6.890.zip
Click to expand...
Click to collapse
Can I flash that wit cwm or the stock recovery though? I can't use RSD or fastboot because nothing happens when I plug my usb into it.

Stuck on "phone..!..computer"...tried it all!

Long story short...after bootlooping my phone trying to flash it, I was able to get it into download mode after A LOT of trying button/time/etc...combos. Used Odin one click, reset phone, it booted up and all looked well. Powered down phone, tried to power back on and I get the "connecting" screen. I've literally looked these (and other) forums up and down for HOURS AND HOURS.
Tried all the possible 3 button combos I've read about...no dice, continues to go into "connecting", so after MANY attempts, I broke down and made a home made jig. Didn't work either. Thought I may have did it wrong, so I ordered one...nope, still no luck. Thought maybe it was bad...ordered a 2nd one from different person...and wham...NOTHING. Returning it or anything is completely out of the question, (another long story), so I'm stuck with a phone that doesn't work and am out of options.
Is there ANY known ways to fix this considering all I've tried? Ready to explode from trying so long lol.
Samsung Galaxy S Captivate, SGH-1897
Have u tried using that screen as a Download Mode screen ?? Odin or Heimdall may acknowledge recognition of your phone from that screen. If so, then try the Stock GB 2.3.5 i897ucKK4 here... http://forum.xda-developers.com/showthread.php?p=18370912
Sent from my SAMSUNG-SGH-I777 using xda premium
Icehouse00100 said:
Long story short...after bootlooping my phone trying to flash it, I was able to get it into download mode after A LOT of trying button/time/etc...combos. Used Odin one click, reset phone, it booted up and all looked well.
Is there ANY known ways to fix this considering all I've tried? Ready to explode from trying so long lol.
Samsung Galaxy S Captivate, SGH-1897
Click to expand...
Click to collapse
You can contact Josh at http://mobiletechvideos.mybigcommerce.com/. They fix these at a reasonable price. I have heard that your phone is always salvageable if it displays something on the screen.
Did you only try one odin one click? What OS are you running? Don't despair!
4-2ndtwin said:
Have u tried using that screen as a Download Mode screen ?? Odin or Heimdall may acknowledge recognition of your phone from that screen. If so, then try the Stock GB 2.3.5 i897ucKK4 here... http://forum.xda-developers.com/showthread.php?p=18370912
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
[email protected] said:
You can contact Josh at http://mobiletechvideos.mybigcommerce.com/. They fix these at a reasonable price. I have heard that your phone is always salvageable if it displays something on the screen.
Did you only try one odin one click? What OS are you running? Don't despair!
Click to expand...
Click to collapse
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Icehouse00100 said:
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
Not very knowledgeable just started getting into this myself a while back.....was reading your post did you try pull battery wait a minute or so then replace battery leave phone off and hold down the volumes while Inserting USB cord attached to PC? Also i had an issue with my antivirus software messing with the one clicks had to disable it for a while just thought would mention it.
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Click to expand...
Click to collapse
Sent from my SGH-I897 using xda app-developers app
Icehouse00100 said:
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Click to expand...
Click to collapse
What rom were you trying to flash? If it was an ics build you might need the nexus USB drivers for odin to recognize your device. Also to use hemdall you have to use a different USB port than what you normally use for Odin. Both Odin and hemdall kinda claim that port once its used by that particular program..
robm1911 said:
What rom were you trying to flash? If it was an ics build you might need the nexus USB drivers for odin to recognize your device. Also to use hemdall you have to use a different USB port than what you normally use for Odin. Both Odin and hemdall kinda claim that port once its used by that particular program..
Click to expand...
Click to collapse
CM10. Tried different ports, still nothing.
Icehouse00100 said:
CM10. Tried different ports, still nothing.
Click to expand...
Click to collapse
Bit of an update...
Left phone sitting overnight with USB connected to it and computer with the phone/computer screen showing. Stuck jig in, did a weird combo with another jig (2 jigs combined with both on 4/5 and 1 resistor)...did nothing. Plugged back into computer and for the FIRST time, I got a message from windows saying that it didn't recognize the device...IE...it finally atleast recognized the phone. Tried opening Odin and Hemdal just to see if they would pick it up...neither did. So after trying to install the drivers again (did sucessfully, but didn't recognize phone), I unplugged phone and repeated the entire process down to the letter...and nothing again. 2nd time, computer didn't recognize phone being plugged in.
Thought maybe this would give some more info...sooooooo wanting to get this fixed.
Did u try it with the nexus usb drivers as robm1911 suggested above ??
Sent from my SAMSUNG-SGH-I777 using xda premium
4-2ndtwin said:
Did u try it with the nexus usb drivers as robm1911 suggested above ??
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
I've tried the Nexus drivers from Samsung site if that's what you mean...same result.
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
spitfire2425 said:
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Re-downloaded Samsung drivers...no change. Tried 5 different cords on 2 computers...just won't register the device being there.
U may have tried this but.....how about uninstalling all drivers--i897, nexus, heimdall(libsusb), etc. then start from there. Install, etc. Idk, may be worth a try.
Sent from my SAMSUNG-SGH-I897 using xda premium
spitfire2425 said:
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
4-2ndtwin said:
U may have tried this but.....how about uninstalling all drivers--i897, nexus, heimdall(libsusb), etc. then start from there. Install, etc. Idk, may be worth a try.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Well, haven't removed ALL of the drivers, but I have tried 2 other computers that have never had any of the drivers on them and windows doesn't pick up the phone to ask for drivers so I manually put Samsung ones on...still nothing.
BTW, thanks for the quick replies and all the suggestions...keep 'em coming! I'm determined to figure this out LOL
Almost forgot about this thread might be helpful.
http://forum.xda-developers.com/showthread.php?t=1351224
robm1911 said:
Almost forgot about this thread might be helpful.
http://forum.xda-developers.com/showthread.php?t=1351224
Click to expand...
Click to collapse
Tried ALL of those multiple times each...no dice. Shame I'm not getting paid by the hour for this...WAAAAAYYYYYY too much time spent on this to have gotten no where!!!!!
...Wonder if something is wrong with the micro usb of ur phone ???
4-2ndtwin said:
...Wonder if something is wrong with the micro usb of ur phone ???
Click to expand...
Click to collapse
I wouldn't imagine...it worked fine until the bootloop. But hey, I've tried everything else lol...how would you test it?
Would the Unbrickable mod work ya think?
^
Contact mobiletechvideos.com for info on fix or repair of ur problem.
Very good and reputable...
Sent from my SAMSUNG-SGH-I777 using xda premium

[Q] Samsung Captivate wont completely boot up

Hello, I am having trouble getting my captivate to completely load up. It gets to the screen where the S comes into formation and it says Galaxy S at the bottom, then it restarts. I used "I897UCKK4 CONTAINS Bootloaders" to see if that might fix the problem. Any suggestions would be appreciated. Thanks
Already answered ur other post. But lets keep the discussion goin in this thread.
Maybe a bad download. Try a fresh download. One without bootloaders. Since the bootloaders should be flashed to ur phone.
And try a different micro usb/usb cable. Also check in the phone's micro usb port to make sure it is free of dust, dirt, etc. And u could also try a different usb port on ur pc.
Make sure ur battery has a good charge as well.
Hope one of these helps.
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
Already answered ur other post. But lets keep the discussion goin in this thread.
Maybe a bad download. Try a fresh download. One without bootloaders. Since the bootloaders should be flashed to ur phone.
And try a different micro usb/usb cable. Also check in the phone's micro usb port to make sure it is free of dust, dirt, etc. And u could also try a different usb port on ur pc.
Make sure ur battery has a good charge as well.
Hope one of these helps.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
i tried the "I897UCKK4 NO Bootloaders" and it works, but my phone still resets after it boots to the galaxy s screen. its fully charged and i even tried it on my laptop.
I think i fixed it finally
Alright, this time i used "Odin3 One-Click Downloader" and did a master reset, then reinstalled android 2.1. it boots up now and runs, so i guess that fixed whatever problem it had, thanks again for the help

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