[Q] - Captivate Q&A, Help & Troubleshooting

Can anyone help me? I'm stuck at att splash screen after trying to factory reset before I was gonna update my rom. My computer won't recognize my phone anymore. I'm trying to use heimdall for the first time and the driver it only sees it as gadget serial. Should I let it load that driver or use my girlfriends cappy to load cappy driver? If I screw up her phone she'll kill me. Any help would be appreciated.

ZephCr said:
Can anyone help me? I'm stuck at att splash screen after trying to factory reset before I was gonna update my rom. My computer won't recognize my phone anymore. I'm trying to use heimdall for the first time and the driver it only sees it as gadget serial. Should I let it load that driver or use my girlfriends cappy to load cappy driver? If I screw up her phone she'll kill me. Any help would be appreciated.
Click to expand...
Click to collapse
Take a look at the "Connection Help" thread in my signature. That might get you where you need to be.

I did read that all ready. When I did the factory reset I included the sd clear too. It was going on a half hour and still at the att splash screen so I pulled the battery. What if it wasn't done? What would happen to my phone? I put a spare battery in and am letting it sit at the splash screen and the phone is warm like its doing something. Should I just let it do that til the battery dies? Idk, I hope I can fix it.
jmtheiss said:
Take a look at the "Connection Help" thread in my signature. That might get you where you need to be.
Click to expand...
Click to collapse

You shouldn't need to let it sit until the battery dies. All that happens in a factory reset is that the OS clears a handful of folders, putting everything back to it stock state.
Can you get into download mode? In theory, you should just need to hold V+/V- and insert the USB cable (from a powered-off state). If you can do that, try plugging in again and see if Heimdall sees the phone. Once you've got it hooked up, you should be able to do some flashing.
Also, if you used an ODIN package prior to using Heimdall, it's a good idea to remove the Samsung USB drivers (in the Add/Remove programs list).
On a side note... what Heimdall package are you using? Heimdall by itself or as a one-click?

I just downloaded the heimdall suite 1.3.1. I tried to install the driver but it only sees my phone as gadget serial. I can use my girlfriends captivate to install the right driver but what if it still doesn't see mine? I'm tryng to read how to use it but I'm still gonna need help probably.
jmtheiss said:
You shouldn't need to let it sit until the battery dies. All that happens in a factory reset is that the OS clears a handful of folders, putting everything back to it stock state.
Can you get into download mode? In theory, you should just need to hold V+/V- and insert the USB cable (from a powered-off state). If you can do that, try plugging in again and see if Heimdall sees the phone. Once you've got it hooked up, you should be able to do some flashing.
Also, if you used an ODIN package prior to using Heimdall, it's a good idea to remove the Samsung USB drivers (in the Add/Remove programs list).
On a side note... what Heimdall package are you using? Heimdall by itself or as a one-click?
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App

At this point, I'd suggest leaving your girlfriend's captivate out of the picture. Driver installation will most likely be something the computer responds to in the same fashion regardless.
Do you have a rom that you're wanting to flash with Heimdall? If not, it might be more worthwhile to grab a One-click that has a rom you want to flash.
I would suggest that you uninstall the Samsung USB drivers, reboot your computer, and let it sit. Then pull the battery on your phone and try to get into download mode. Once you're there, start up whatever Heimdall version you have/get, and then connect the phone. See if Heimdall sees it then.

Yes, I was on Illuminance 2.1.1 & was trying to do a fresh start for illum3 so I have the zip downloaded. I can only get into download mode by plugging it into the computer. Maybe I could plug it into the wall & get in d/l mode. Would that work?
jmtheiss said:
At this point, I'd suggest leaving your girlfriend's captivate out of the picture. Driver installation will most likely be something the computer responds to in the same fashion regardless.
Do you have a rom that you're wanting to flash with Heimdall? If not, it might be more worthwhile to grab a One-click that has a rom you want to flash.
I would suggest that you uninstall the Samsung USB drivers, reboot your computer, and let it sit. Then pull the battery on your phone and try to get into download mode. Once you're there, start up whatever Heimdall version you have/get, and then connect the phone. See if Heimdall sees it then.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App

I don't know if it will kick it to download mode from the wall, but if you want, you can just rearrange the steps a little and put it in download mode before you do the driver stuff, unplug the phone, and just leave it sitting in download mode while you reboot the computer.
If you were on Illuminance (a GB rom), you can use the Heimdall one-click in my signature. That will automate everything for you, and it doesn't have bootloaders (which removes another potential issue). Assuming it works, it also has CWM already baked in, so you can flash Illuminance without an additional step.

I uninstalled the samsung android usb mobile software but there's still samsung usb driver for mobile phones that says it successfully uninstalled but is still there. I'm downloading your one click heimdall now, it might be a while because I'm connected to across the street and lose connection when a big truck blocks my signal. Will that affect the download?
jmtheiss said:
I don't know if it will kick it to download mode from the wall, but if you want, you can just rearrange the steps a little and put it in download mode before you do the driver stuff, unplug the phone, and just leave it sitting in download mode while you reboot the computer.
If you were on Illuminance (a GB rom), you can use the Heimdall one-click in my signature. That will automate everything for you, and it doesn't have bootloaders (which removes another potential issue). Assuming it works, it also has CWM already baked in, so you can flash Illuminance without an additional step.
Click to expand...
Click to collapse

I don't think it should matter - as long as you're using pretty much any browser but IE, they all (I think) have a download manager that can handle interrupted downloads.
If you're worried, and on Firefox, grab DownThemAll.
Also, the other entry will probably disappear when you reboot. If not, try to uninstall it again.

jmtheiss said:
Also, the other entry will probably disappear when you reboot. If not, try to uninstall it again.
Click to expand...
Click to collapse
It won't go away no matter how I do it. I'm pretty sure I got the main one because it made me restart.
Sent from my SAMSUNG-SGH-I897 using XDA App

ok, finally got it downloaded and started but the samsung driver wasn't an option, only gadget serial. I let it load that and am restarting now. Will it still work??

ZephCr said:
ok, finally got it downloaded and started but the samsung driver wasn't an option, only gadget serial. I let it load that and am restarting now. Will it still work??
Click to expand...
Click to collapse
As long as Heimdall detected that you have a device connected, you should be in good shape.

It said kernel upload failed, ended session. Now what?
Tried again & says it needs drivers again.
Sent from my SAMSUNG-SGH-I897 using XDA App

Unplug the phone, pull the battery. Close Heimdall. Put your phone in download mode, open Heimdall, and plug into a different USB port, then try again.

Can I open heimdall first then plug in to get into download mode?
jmtheiss said:
Unplug the phone, pull the battery. Close Heimdall. Put your phone in download mode, open Heimdall, and plug into a different USB port, then try again.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App

It shouldn't matter - if one way doesn't work, just try the other way.

Now I got firmware upgrade fail. Try using recovery mode. With the phone..!..computer pic
Sent from my SAMSUNG-SGH-I897 using XDA App

Don't worry - the phone--/!\--pc screen will operate the same as download mode.
If my one-click isn't working, you could also try AdamOutler's UCKH3 one-click. You'll have to flash a Gingerbread kernel with CWM with it as well, but it's another option to try.

Somethings working here
Got blue progress line
Sent from my SAMSUNG-SGH-I897 using XDA App

Related

[Q] Phone is a brick after deleting framework-res, help?

K so like an idiot i deleted framework-res, and now my phone turns on to a black screen. I've tried to reflash it with odin and odin 1 click, but it always gets stuck at "file analysis". I don't get why because I used odin 1 click to install froyo in the first place so I know it works.
Anyway, I have no idea what to do, as I can't get any files on or off my phone because ADP will always say the device is not connected.
if its stuck at file analysis keep fiddling until it goes past that for instance plug in into download mode with it open and then unplug and replug it in. just keep trying.
i've been trying for hours... rebooting.. reinstalling.. everything. it won't get past File Analysis...
Are you trying to use the odin 1click to flash back to jf6? That might work.
Sent from my SAMSUNG-SGH-I897 using XDA App
droidal said:
Are you trying to use the odin 1click to flash back to jf6? That might work.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
nope, still hangs at File Analysis
i have done the same and now back up i used an old odin to go back to original stock and then updated to froyo after. If you can use sdk adb reboot recovery and fromat your sd card then try odin again this worked for me
maybe try restarting computer. make sure you dont have anything adb related running. pull battery. start odin one click. put battery back in. hold vol-up and down at same time(just the vol. buttons no power) plug in usb from comp. to your phone while you still have the vol. buttons held. should be in download mode. click start.
and if you wanna try pushing a new framework, i guess you could try to boot into recovery and adb should see it then as debugging mode is auto on in recovery mode. let us know.
sbtim said:
K so like an idiot i deleted framework-res, and now my phone turns on to a black screen. I've tried to reflash it with odin and odin 1 click, but it always gets stuck at "file analysis". I don't get why because I used odin 1 click to install froyo in the first place so I know it works.
Anyway, I have no idea what to do, as I can't get any files on or off my phone because ADP will always say the device is not connected.
Click to expand...
Click to collapse
Are you using 64 bit Windows 7? I am and had a similar problem. On my original attempts to flash my phone with earlier versions of Cognition, I learned that if you don't disable the lagfix, you can have a problem. Assuming you used one I hope you disabled it. I also used odin 1-click at the time and it didn't work terribly well, mostly due to the voodoo lagfix ext4 filesystem.
Secondly, I've also found that it's best to go into download mode using the following method:
I do a battery pull, remove sim and sdcard (if you have one), put battery back in. Make sure your USB cable is plugged into a USB port on the motherboard, not one of those front USB ports (they sometimes don't get enough juice, you wouldn't want the device to disconnect in the middle of a flash). Hold volume up/down and plug in the USB cable. Odin one click should recognize the phone is hooked up to a COM port. At that point, you click the start button and it flashes. It should not take more than 1-2 minutes to flash. If Odin looks like it it is not working, rather it sits at Verifying or does not actually move at a brisk pace, it's not going to work. You can let it sit for hours and it will never flash. If this happens, do the battery pull and try again. My first time doing this was rather nerve wracking as i thought i bricked my phone. Had the screen with the phone/exclamation mark/computer and the computer did not detect my phone via USB. I've seen people who say reinstalling the Samsung drivers or rebooting the computer or switching USB ports might help as well.
Ever since i figured out the above, i've been able to flash my Captivate on Win 7 64bit without a hitch. Currently running the latest build of Cognition 2.2 and loving it.
I've done all of the above and Odin hangs on Verifying, ADB gives the same error message on every "ADB" command : "error: device offline: (while in recovery mode)
My computer/Odin does recognize that it's plugged in, but it won't mount and let me into the SD card or format it, etc.
edit : fixed
weee
sbtim said:
edit : fixed
weee
Click to expand...
Click to collapse
You should post what you did to fix it in case someone has the same issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Yes he should.
What did you do to fix it? Do tell.
10 bucks says he succeeded once he read the directions properly.
Reading is hard, that is why so few people do it.
Same exact thing happened to to me 2 days ago. All I did was:
1)take the battery and SIM card out, wait a few seconds,
2)run Odin3 on my PC and hookup the USB cable to the phone while still off
3) hold both Volume buttons down while phone is off and connected
3)at the same time, slide in the battery with 1 finger or have someone do it
4)keep volume keys held down as the battery is installed and my phone turned on straight into download mode
5) phone pops up in Odin3 and just click Start, flashed to stock JH6
I am 80% sure I wasn't holding the power button while holding the Vol keys. If that doesn't work above ^^^ hold all 3 buttons and it should go into download mode.
so.. I fubard framework.apk trying to get teh circle battery mod on my phone (it just hung forever and *poof* black screen o' nothing after I pulled the battery)
So.. I'm following the directions but windows keeps finding the phone as some type of crazy serial device and is asking for drivers ... so I'm fux0red methinks.
Any help is appreciated - but I think I did a real number on this thing.
Ok... these are the steps I've done.
Shutdown the device.
Pulled battery, Sim, SD Card.
Popped the battery back in.... didn't power it up.
Turned on Odin3
Popped the USB cable into the phone while holding both volume buttons.
I get the lil triangle.
... then I get a windows message stating "SERIAL GADGET" and the XP wizard comes up looking for drivers. It doesnt find anything of course.
So.. I rinse and repeat and it can't find the device.
So what am I missing o wise XDA folks?
avgjoegeek said:
Ok... these are the steps I've done.
Shutdown the device.
Pulled battery, Sim, SD Card.
Popped the battery back in.... didn't power it up.
Turned on Odin3
Popped the USB cable into the phone while holding both volume buttons.
I get the lil triangle.
... then I get a windows message stating "SERIAL GADGET" and the XP wizard comes up looking for drivers. It doesnt find anything of course.
So.. I rinse and repeat and it can't find the device.
So what am I missing o wise XDA folks?
Click to expand...
Click to collapse
Have you searched for the drivers and installed them on your xp machine?
I'm still a noob so I'm not sure of it will help.
Please though, once you get it sorted please post your solution here for the benefit of those whip comer after you.
Good luck!
Sent from my SAMSUNG-SGH-I897 using XDA App
http://forum.xda-developers.com/showthread.php?t=788093
Get the right drivers if you havent already and find the USB port that works. Post 8 above is very good. On my netbook, only one of the three usb ports works for the captivate, i've marked it since with a happy face.
Ok.. at home now on my Win7 machine - all is good in Odin restore land...
Except - I flash using the Odin 1 Click and still boot to a black screen.
I think because I had the Voodoo lagfix on it - it won't format correctly and load the rest of the ROM onto the SDCard

Stuck after bad rom flash, odin wont recognize

So heres the synopsis on what my issue is:
first of all-
phone: Samsung Captivate build 1010
current OS: (botched install of Darky 8)
problem: no recovery menu capability, stuck in reboot loop (will not go past ATT Logo), can go into download mode but odin does not see the phone
I botched a Darky 8 install. I attempted to install the rom to my captivate via rom manager but to no avail. I then decided to give the install a try via clockwork and had luck. the rom was not to my liking so I went to mount the internal sd and proceeded to delete all files internally to make a fresh odin install possible (as I always do). It was at the time of restarting my phone that I realized the rom I install was accidently the I9000 rom on my captivate, thus forth being a possible source of my issue. Currently I have a phone that is stuck in a reboot loop any time I plug it into a power source, or attempt to power it on. While in said loop the phone will not go past the ATT logo, and as it cycles, at the I9000 screen a robot voice pops up saying restore system. Ive attempted to reflash back to stock with the stock captivate odin3 OCD, but I am having no luck with the phone being recognized by odin (run as admin). I am currently running Mac OSX 10.6 with windows vista on Virtual Box 4.0, and have had luck previously with flashing the phone back to stock after I decided to try new versions of cognition. Currently my phone can only go into download mode and not recovery due to the boot loop. please help asap, this my only means of communication with my family on the other side of the states
Try multiple USB ports/different computers if possible. I had a similar issue after flashing an i9000 rom. I could get into recovery but the power button wouldn't work for selections and in download mode my computer wouldn't recognize it. I just kept at it and eventually it worked.
CB650 Wolf said:
Try multiple USB ports/different computers if possible. I had a similar issue after flashing an i9000 rom. I could get into recovery but the power button wouldn't work for selections and in download mode my computer wouldn't recognize it. I just kept at it and eventually it worked.
Click to expand...
Click to collapse
going to try, redoing my virtual box in hopes that it was something stupid, and also trying the other usb port on my macbook.
Have you tried using a different cable? I had the same issue with a bad flash and Odin would not pick up my phone. If it did, it would nit complete the flash back to stock. I switched cables and it worked fine.
Sent from my SGH-I897 using XDA App
butchatbg said:
Have you tried using a different cable? I had the same issue with a bad flash and Odin would not pick up my phone. If it did, it would nit complete the flash back to stock. I switched cables and it worked fine.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
cable is fine considering I am still able to bring up the gadget serial on my virtual box with the phone.
s0n1cm0nk3y said:
cable is fine considering I am still able to bring up the gadget serial on my virtual box with the phone.
Click to expand...
Click to collapse
Try using ADB..
Edit...misread
rickysa2000 said:
Try using ADB..
Click to expand...
Click to collapse
sadly I wished that work, I tried using adb reboot recovery, and in the attempt, the phone was not able to be detected. Should this be done in hopes to catch it at the right time in the boot loop or in download mode. Ive tried both.
So can you still get into Download mode? If so I would suggest finding another computer to use. For some reason, last week, my PC that I have been using to flash for months decided not to recognize my phone in download mode.
So I switched to my laptop, loaded the ROM. I tried reinstalling drivers and all kinds of stuff but nothing worked. I backed up my PC and re-imaged it and it's working again.
Another person on here had to go and manually remove all references to the USB Driver and re-install it.
I would say just try re-installing (with the phone in DL Mode) the USB drivers with the phone plugged in and see what happens then. Hopefully the OS will detect the phone and you should be golden.
And that mechanical voice is voodoo... need to be careful what folders your deleting even if you are going to flash ODIN.
avgjoegeek said:
Another person on here had to go and manually remove all references to the USB Driver and re-install it.
I would say just try re-installing (with the phone in DL Mode) the USB drivers with the phone plugged in and see what happens then. Hopefully the OS will detect the phone and you should be golden.
And that mechanical voice is voodoo... need to be careful what folders your deleting even if you are going to flash ODIN.
Click to expand...
Click to collapse
Odd I was told your perfectly fine to do so, and then from there do an odin flash. Ive done it before, but oddly enough I think what screwed me was because I did it during while in the rom, vs while in 2.1. I just wanted to try to get a clean slate. doing the master clear code from samsung never really deletes the left overs from say clockwork and such on my internal sd.
problem was the virtual machine, plugged it into a friends computer and all was done within a couple of mins. leave it to emulation falling short :/

[Q] I Killed my Captivate

So lately i have been having a ridiculous amount of issues on my phone. RAM was constantly used up it kicked me out of programs all the time, battery sucked, itd be laggy and jumpy power button stopped working etc. so last night i decided screw it i was sick of it and i was just going to start fresh so first i just did the system reset or whatever on the phone.
Now heres the problem, after the reset i turn the phone on it boots up and goes to the tutorial, when i either skip the tutorial or finish it i get an error message saying the tutorial isnt working properly and asking to force close. so i close it and then all i get is a black screen with the clock on the top. Not of the buttons on it work and it wont do anything but pull down the menu.
ive tried the odin 1 click master clear but it and my computer wont recognize the phone along with me putting it into download mode and trying to flash to stock. Odin doesnt see it and my computer says the drivers are broken and it wont recognize the device.
I re-installed all the drivers but the same results occur. I did however manage to have my computer see it when i put it in samsung keis mode (can still choose that from the drop down menu when i plug it in) however i dont know if that will help anything.
So any and all help will be greatly welcomed as i now am without a phone and need it very soon. Thanks
Delldorado said:
So lately i have been having a ridiculous amount of issues on my phone. RAM was constantly used up it kicked me out of programs all the time, battery sucked, itd be laggy and jumpy power button stopped working etc. so last night i decided screw it i was sick of it and i was just going to start fresh so first i just did the system reset or whatever on the phone.
Now heres the problem, after the reset i turn the phone on it boots up and goes to the tutorial, when i either skip the tutorial or finish it i get an error message saying the tutorial isnt working properly and asking to force close. so i close it and then all i get is a black screen with the clock on the top. Not of the buttons on it work and it wont do anything but pull down the menu.
ive tried the odin 1 click master clear but it and my computer wont recognize the phone along with me putting it into download mode and trying to flash to stock. Odin doesnt see it and my computer says the drivers are broken and it wont recognize the device.
I re-installed all the drivers but the same results occur. I did however manage to have my computer see it when i put it in samsung keis mode (can still choose that from the drop down menu when i plug it in) however i dont know if that will help anything.
So any and all help will be greatly welcomed as i now am without a phone and need it very soon. Thanks
Click to expand...
Click to collapse
If Odin isn't being friendly to your phone, try using Heimdall. You can get all the same things you need from Odin, but it's a different set of drivers and a different program, which might solve your issues.
If you need one, here's a Heimdall One-click to stock Froyo that AdamOutler made. It's really easy to use - just download it, let it install, and click flash.
alright ill try it and see how it goes thanks a lot
no luck. Heimdall doesnt recognize it connected and my computer still says it wont recognize it so im guessing thats the main issue first...
Delldorado said:
no luck. Heimdall doesnt recognize it connected and my computer still says it wont recognize it so im guessing thats the main issue first...
Click to expand...
Click to collapse
If you haven't already, try turning your phone and computer off. Then reboot the computer and let it settle. Once it's all set up, move your USB cable to a port at the back of the computer (or somewhere else on the computer if it's a laptop).
Once you've done that, start up Heimdall. Once it's up and settled, start up your phone in download mode, then hook up the phone.
both have been restarted a couple times but ill try that again. i grabbed a different usb cable as well. this time it allowed heimdall to recognize the device at first but when i started it said no drivers and it i followed the instructions it said after however the options heimdall said werent available. im confused why it would so no drivers as i just reinstalled them and when i plugged the phone in for heimdall it said drivers installed.
but no at the end of trying a couple times the device is back to unrecognized and heimdall cant see it
Delldorado said:
both have been restarted a couple times but ill try that again. i grabbed a different usb cable as well. this time it allowed heimdall to recognize the device at first but when i started it said no drivers and it i followed the instructions it said after however the options heimdall said werent available. im confused why it would so no drivers as i just reinstalled them and when i plugged the phone in for heimdall it said drivers installed.
but no at the end of trying a couple times the device is back to unrecognized and heimdall cant see it
Click to expand...
Click to collapse
Heimdall uses a different set of drivers (libusb) instead of the ones that samsung provides. I would suggest that you go ahead and uninstall the Heimdall drivers as well as the samsung drivers, reboot the computer, and run Heimdall again. Let it finish installing the drivers and be ready, then reboot one more time and try again.
eventually got it working and got it back to stock 2.2 however my 3g isnt working and when i try to run the update on the phone to gingerbread it wont connect to att. i thought maybe i could just flash up to gingerbread but when i put it in download mode and connect it odin still doesnt recognize it and this was after rebooting both
Delldorado said:
eventually got it working and got it back to stock 2.2 however my 3g isnt working and when i try to run the update on the phone to gingerbread it wont connect to att. i thought maybe i could just flash up to gingerbread but when i put it in download mode and connect it odin still doesnt recognize it and this was after rebooting both
Click to expand...
Click to collapse
If you were able to get it to work with Heimdall, and you're wanting to go to stock GB, I would suggest using Adam's UCKH3 Heimdall One-click. This will flash stock AT&T Gingerbread (well.. technically that doesn't exist yet, but..) and the i897 Gingerbread bootloaders at the same time.
Just make sure you have all your important stuff backed up to something that isn't your phone before you do it, and that you have a good connection between your computer and phone.
well that one worked so thanks but still no 3g or any data connection
Delldorado said:
well that one worked so thanks but still no 3g or any data connection
Click to expand...
Click to collapse
Just to check, make sure your IMEI matches the one on your phone.
To do this (assuming you're on AT&T), go to the dialer and type *#06#.
Write down that number, then open your battery case.
Take out the battery, and look on the sticker with the barcode. Above the first barcode should be your phone's IMEI. Double check to make sure those match.
If not, you may have some issues with the contents of your /efs folder.
nvm i figured it out. had to reset the access points or whatever to default. now onto to re rooting. thanks for all the help. know anything about the power button not working? i thought it mighta just been the software before but its still not working. do fixes exist? because i really hate using AnyLock to use my phone.
Delldorado said:
nvm i figured it out. had to reset the access points or whatever to default. now onto to re rooting. thanks for all the help. know anything about the power button not working? i thought it mighta just been the software before but its still not working. do fixes exist? because i really hate using AnyLock to use my phone.
Click to expand...
Click to collapse
It's possible it's dirty and needs cleaning - canned air might be a good solution.
is there a heimdall gb root? cuz as usuall all the odin ones never detect my phone
Delldorado said:
is there a heimdall gb root? cuz as usuall all the odin ones never detect my phone
Click to expand...
Click to collapse
If you're wanting one that's rooted and has CWM, check out the one in my signature. It's stock KH3 gingerbread, with CWM, rooted, but no bootloaders.
hey just wanted to thank you for helpin me out all day. that last heimdall gb helped me about immensely. ive finally been able to install some custom roms and what not successfully. i used to follow every direction super close and nothing ever worked but finally going my way so thanks a bunch ha

[Q] please someone anyone HELP my samsung captivate is soft bricked

ok to start with I am soft bricked cause i got the phone-!-computer on my screen. here is how it got bricked to start with... was updating to android 2.3 gingerbread with kies mini and the first time when finished updating my wifi would not work so i flashed the rom with odin and it was a bad version cause instantly it went to recovery mode. so I went and downloaded odin one click and flashed it back to stock android eclair and went to update to 2.2 froyo with kies mini our power blinked and now im softbricked.
ok here is what ive tried so far... 3 button combo both volumes and power tried all that. ok next i tried one click unbrick it just say failed everytime... tried AIO captivate toolbox and no avail.. went radio shack got 3 resistors 100k made a jig touched pins 4 and 5 and didnt work either.. so my questions are as follows
1. what next????
2. could i have possibly shorted out my usb port on my phone since i accidently slipped and touched a pin i should not have and AIO captivate toolbox says usb debugging isnt on.
3. is there any way to test the micro usb port on the phone to see if its working right?
any and all help would be very much appreciated.
thanks...
You're actually in an ok place. That phone--/!\--computer screen will function like download mode most times. Just try your Odin file again and you should be fine.
odin isnt recognizing it. is there a way i can make it recognize it?
I just went through this and got my phone working so no need to panic. Odin wouldnt see my phone but heimdall does. Search for the kb2 heimdall one click package and see if that helps. Since you flashed back to 2.2 youll need to use kb2. If you are on GB i897 bootloaders youll need the kk4 heimdall one click package
garydv2002 said:
odin isnt recognizing it. is there a way i can make it recognize it?
Click to expand...
Click to collapse
Try different ports, if nothing else. Look in the "Captivate Connection Issues" post in my signature for more items.
Also, you will probably want to stop using the AIO Toolbox. That particular piece of software is a little risky, as it flashes a known dangerous bootloader setup.
I found myself in the same boat. 3-button combo won't work, you have to remove battery and usb cable. Replace battery. Plug usb cable into the motherboard directly(rear), hold volume + and volume - then plug the usb cable into your phone. hold volume buttons until your phone boots into download mode. (assuming you have proper drivers installed)
didnt work
tried both heimdels kk2 and kk4 they both say looking for device. and also tried plugging my usb cord into every usb port on my computer still nothing.
Did your drivers unseat? for some odd reason i had to reinstall the drivers to get mine out of soft brick.
drivers
would that be the drivers for the program or the phone? and also on the kk2 and kk4 they download as jar files just like oneclick unbrick did so do i need to unzip them and move the jar file to where the exe folder is then right click and run as administrator or can i just run the jar file i downloaded?
also the the zadig driver program that comes with heindel programs will not see my phone at all when plugged in any usb port but my wife has a captivate also and when i plugged hers in zadig can see it as samsung usb composite device....
garydv2002 said:
odin isnt recognizing it. is there a way i can make it recognize it?
Click to expand...
Click to collapse
Pull battery, pull cable. With phone off, replace battery. Then press volume up only, and power. When screen loads, plug your USB in. If you get the system files screen, press the menu key. Then try Oden. This is what I had to do to get it to work.
Gingerbread through mini kies sucks. Your better off getting Gingerbread here:
http://forum.xda-developers.com/showthread.php?t=1300843
didnt work either
tried the just the volume up and power and plugged in usb still stuck in brick mode...
didnt work
the volume up and power then plug usb didnt work still in brick mode. should i try the usb jig with the phone off or on? when i touch pins 4 and 5 with the jig and the phone off the screen will come on but still computer- ! - phone no download mode
got it
finally got into download mode with the jig and alot of wiggling cussing fussing griping and finally praying lol.... thanks to all of you for your help not many strangers will help people anymore so thanks guys for your time i really appreciate it greatly
HELP
I have the Phone...!... computer screen ive done ever battery pull method oden cant "see" it but my computer says that a unidentifiable USB is plugged in. any advice?
cappy flasher said:
I have the Phone...!... computer screen ive done ever battery pull method oden cant "see" it but my computer says that a unidentifiable USB is plugged in. any advice?
Click to expand...
Click to collapse
Unistall your phone's drivers, restart pc and reinstall them.
Drivers
So i dont know what the drivers are I had a friend set this all up for me. also i think if odin id updated that might work. It was current at the time but when a few months pass its time to update!
---------- Post added at 03:53 AM ---------- Previous post was at 03:46 AM ----------
BWolf56 said:
Unistall your phone's drivers, restart pc and reinstall them.
Click to expand...
Click to collapse
so i just updated odin and i still got nothing. so what are the drivers? ill try that.
if you dont even know what drivers are in windows, and have other people set things up for you, you should not be flashing your phone in the first place.
any time you buy a device and hook it up to windows you install??? drivers.
Google: "drivers"... a piece of software that tells an operating system how to use a device.
but it is doubtful reinstalling your drivers will help
what version of odin are you using? what are you trying to flash now? what were you flashing when it messed up?
im sorry but this may end up being an expensive lesson not to do things you dont understand. you may have to send your phone away to be jtagged or unbricked.
I still have the phone...!...computer screen so i should be able to flash it back to stock. and even though i didn't add the drivers I know what im doing so don't assume Im a noob at this. and for your information I own 6 Samsung captivates and I work for Mobile Tech Videos so I flash these phone a lot I flash at least twice a day. so Jtaging it will be rather inexpensive but I would like to figure this out so I don't have to spend my time shipping this phone out. I notice that a lot of people have the same trouble as I am having so if I figure out how to solve the worst soft brick (witch I now have) it will be great for A post that covers everything with this screen. I got my phone this way by the USB port falling out during flashing so I'm lucky to even have this screen. I was at gingerbread 2.3.5 stock flashing to ice cream sandwich. I tryed using the USB jig but it failed so all I need to know is what the driver names are so i can try what was recommended. I also think ADB might help solve the problem some how some way. I just got the most recent Odin I was using 1.3 now im using 1.85
Not to be mean or start something, but if you work for mobile tech videos and you don't know what drivers are or you say you flash phones multiple times a day, then you should have a GREAT idea of what to do to fix this problem. Did you flash an ICS ROM and it bootlooped on the first flash, well that is supposed to happen. And Since you were on 2.3.5 then there is no DL mode combo problem. I don't know what to tell you. use your resources and Google it, or better yet let me Google that for you...
cappy flasher said:
I still have the phone...!...computer screen so i should be able to flash it back to stock. and even though i didn't add the drivers I know what im doing so don't assume Im a noob at this. and for your information I own 6 Samsung captivates and I work for Mobile Tech Videos so I flash these phone a lot I flash at least twice a day. so Jtaging it will be rather inexpensive but I would like to figure this out so I don't have to spend my time shipping this phone out. I notice that a lot of people have the same trouble as I am having so if I figure out how to solve the worst soft brick (witch I now have) it will be great for A post that covers everything with this screen. I got my phone this way by the USB port falling out during flashing so I'm lucky to even have this screen. I was at gingerbread 2.3.5 stock flashing to ice cream sandwich. I tryed using the USB jig but it failed so all I need to know is what the driver names are so i can try what was recommended. I also think ADB might help solve the problem some how some way. I just got the most recent Odin I was using 1.3 now im using 1.85
Click to expand...
Click to collapse
Heimdall flash!
Sent from my SAMSUNG-SGH-I897 using XDA

Please help i will donate/ pay u

I have a Samsung Captivate which has been rooted and unlocked...it was running 2.3.5 uckk4
I believe I got a virus from downloading some app that was not on the market well long story short I tried to flash it back to a different version
I believe I put something in odin bootload that I wasnt suppose to it was an accident as you see I am a total noob at this then I use the 1 click unbrick now my phone keeps rebooting itself but i looked at the about phone which i get to for a few seconds before it reboots itself again and this is what it says
Firmware
2.3.3
Baseband
1879UCKF1
Kernel Version
1897UCKK414489
BUILD
gingerbreadUCKF1
I have tried a master reset since I could get it into debug just that it keeps looping and it worked in odin but not on my phone and this is what it generated
<?xml version="1.0" encoding="UTF-8" ?>
- <REFLASH>
- <UNIT>
<ESN>00000000000000 /0</ESN>
<TIMESTAMP>20120424002823</TIMESTAMP>
<RESULT>_20120424002823</RESULT>
<SOFTWARE_NAME>Downloader</SOFTWARE_NAME>
<SOFTWARE_VER>3.00</SOFTWARE_VER>
<OEM_NAME>SAMSUNG</OEM_NAME>
</UNIT>
</REFLASH>
PLEASE HELP ME....if you can get my phone operational again I WILL DONATE MONEY TO YOU!
I have tried EVERYTHING and searched FAR AND WIDE!!!! I almost forgot Odin does not display my device anymore...ie such as com4...I really have tried everything that's why I am willing to donate/ pay you if you can solve my problem....if odin recognizes my device then it gets stuck halfway through. As of today my computer recognizes my device but Odin does not!
I have read and tried everything here
http://forum.xda-developers.com/showthread.php?t=858765
and here
http://forum.xda-developers.com/showthread.php?t=731989
and alot of other things listed and not listed on this site
NEW IFO: now I'm stuck at ATT logo and can not get into download mode
This thread will selfdestruct in 5...4...3...2...1....
DANG IT wrong section? SORRY MODERATORS!!!! SORRY
Please dont delete please just move it please!!!!
oh goodness... No need for donation but all you need to do is download a stock package odin like kk4 which is the most recent. Flash in download mode. There a sticky at the top of the thread list with all the packages.
In the future post in the questions/help section.
diskjockee said:
DANG IT wrong section? SORRY MODERATORS!!!! SORRY
Click to expand...
Click to collapse
Ok I gave you the only warning in the PM. I have moved this thread. A word from the wise. Learn what you are doing before you do it. This is not something to be taken lightly. You could very easily mess something up beyond repair. Take a few hours to spend reading and researching.
ThisWasATriumph said:
oh goodness... No need for donation but all you need to do is download a stock package odin like kk4 which is the most recent. Flash in download mode. There a sticky at the top of the thread list with all the packages.
In the future post in the questions/help section.
Click to expand...
Click to collapse
I have tried that it doesnt work. thats was one of the 1st things I tried
try this
http://forum.xda-developers.com/showthread.php?t=1266172
Make sure you're using a usb port that is on the motherboard (back of computer). Before you plug in your phone to flash, set up Odin first. Put all the files you are going to flash in the right places. After Odin is fully set up, plug in the usb to the back of your computer, then to you phone. Make sure you are in download mode. If the usb still isn't working, try a different USB port that is on the back of the computer. Connecting the usb to the back of the pc is very important. Odin doesn't recognize my phone when it's plugged in the front, when the phone is in download mode. Only the back usb ports.
If Odin still doesn't recognize the phone, try a different USB cable. But do everything else the exact same way as I described.
Also make sure you fully setup Odin before you plug your phone in to the usb.
Sent from my Serendipity VII flashed Captivate using xda premium
Limitz Cash said:
Make sure you're using a usb port that is on the motherboard (back of computer). Before you plug in your phone to flash, set up Odin first. Put all the files you are going to flash in the right places. After Odin is fully set up, plug in the usb to the back of your computer, then to you phone. Make sure you are in download mode. If the usb still isn't working, try a different USB port that is on the back of the computer. Connecting the usb to the back of the pc is very important. Odin doesn't recognize my phone when it's plugged in the front, when the phone is in download mode. Only the back usb ports.
If Odin still doesn't recognize the phone, try a different USB cable. But do everything else the exact same way as I described.
Also make sure you fully setup Odin before you plug your phone in to the usb.
Sent from my Serendipity VII flashed Captivate using xda premium
Click to expand...
Click to collapse
I just tried that....it worked but now I'm stuck at the ATT logo
You probably have mismatch kernel and bootloader loader. Maybe you can try to wipe data / factory reset in recovery.
Sent from my Serendipity VII flashed Captivate using xda premium
If you continue to go into a bootloop then I recommend a USB jig for the galaxy s series. I had had that happen before, Nothing worked, couldnt get it into download mode, couldnt get into recovery, Until I got the USB jig, Fixed my problem right away, and I flashed back to stock. The USB jig is only 6 bucks on ebay. Ill link you if you are interested.
Limitz Cash said:
You probably have mismatch kernel and bootloader loader. Maybe you can try to wipe data / factory reset in recovery.
Sent from my Serendipity VII flashed Captivate using xda premium
Click to expand...
Click to collapse
I know you're trying to be helpful, but there is no such thing as a kernel/bootloader mismatch...
b-eock said:
I know you're trying to be helpful, but there is no such thing as a kernel/bootloader mismatch...
Click to expand...
Click to collapse
Are you sure? Becuz I tried to flash an overclock kernel on my rom, and kept getting a bootloop. Then after flashing a few different kernels, the kernel that came with my rom didn't even work. I had to go back to stock and reflash my rom.
Idk, maybe it was just me then. I apologize. thank you for correcting me, that's how we learn what's right, and what's wrong.
Sent from my Serendipity VII flashed Captivate using xda premium
noob advice
I'm a noob, so this comment might just serve to show how little I know, but whenever I find myself in a bootloop situation, I've noticed that the problem starts with the initial attempt of installing a rom via a kernel with an older version of CWM. During the post-install boot sequence, I'll see the AT&T splash screen, a CWM screen with script running, and then a reboot. Usually, accessing the CWM (now on a higher version) and reinstalling the rom will get it working. Not quite kernel / bootloader mismatch, but close.
whisky23 said:
I'm a noob, so this comment might just serve to show how little I know, but whenever I find myself in a bootloop situation, I've noticed that the problem starts with the initial attempt of installing a rom via a kernel with an older version of CWM. During the post-install boot sequence, I'll see the AT&T splash screen, a CWM screen with script running, and then a reboot. Usually, accessing the CWM (now on a higher version) and reinstalling the rom will get it working. Not quite kernel / bootloader mismatch, but close.
Click to expand...
Click to collapse
Ohh ok. That might have been my problem before. Thank you.
Sent from my Serendipity VII flashed Captivate using xda premium
Try this.
Buy a jig. Either off of Ebay or mobiletechvideos.com
That week get you into download mode.
Then find the HEIMDALL flasher for a build. (my favorite was the one click for saurom Kk4)
Install heimdall drivers, and flash. Boom. Functioning phone.

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