[Q] My HD7 reboots a lot - HD7 Q&A, Help & Troubleshooting

hey i have recently bought HD7 a brand new mobile .. it came with the latest windows 7.5 mango version 7740
bootloader 5.0.xxxx
i have a strange problem .. is that my mobile keeps restarting on it's own and in difference occasion.
- hard work (games, web surfing, whatsapp, etc..)
- phone call
- Idle
it's really annoying .. i have tried factory setting and Hard reset by holding the 2 volume keys and pressing the down volume once (tried it) and another time the up volume (tried it too) and nothing is fixed just keeps rebooting.
so i really need a help in this please thanks in advance.

If you bought it brand new does it still have warranty on it? This could be some issue that they would swap you a new unit for. Its worth a shot.

Hello,
To resolve your issue you must downgrade to Nodo version.
Cheers.

Related

diamond 2 strange behaviour

hi guys
got my htc diamond 2 yesterday. it's nto branded and it's not locked. it has a 6.1 windows on it. tried to do a hard reset but it did not work :| (took sim out and battery)
anyways...
as you imagine, I wanted to instal a nice ROM, so dowloaded 6.5 official ROM
when I try to instal it on my phone, after I press UPDATE, the phone goes on standby, active sync disconnects and the process of updating the ROM doesn't even start.
then I downloaded hard-spl, tried to install it but is says that the device is not connected to PC - although it is connected via active sync...
any ideas on how can I sort this out... your help is much appreciated!
forgot to mention some details...
when I try to instal a ROM, I get Error 260 (No connection)
I tried restarting my laptop, the phone and even tried on a different laptop - nothing works...
about the hard spl, I also instaled the required cab but nothing...
just hard reset manual...
hold both volumes and then hold power button
keep holding down until press "up volume" message appear to erase
after hard reset, use 1.83 HardSPL and after use whatever rom you wish
On e.g. Windows 7 you need to install another driver when TD2 is in bootloader mode (can easily be downloaded using winupdate while in bootloader mode).
BTW hard reset means pressing vol up AND vol down AND once reset button (with stylus).
HTC Touch Diamond2 SD Card ROM flashing
Look here: SD Card ROM flashing
Or Let me Google that for u.
DalvuS said:
just hard reset manual...
hold both volumes and then hold power button
keep holding down until press "up volume" message appear to erase
after hard reset, use 1.83 HardSPL and after use whatever rom you wish
Click to expand...
Click to collapse
thanks for your answer... I have tried doing the hard reset in all the ways, but it is not working.... i have tried with power button and reset button, while volume up and volute down were both pressed.. it does not work...
i've put a sd card in it and tried to run rom from there ... the way it's done is keeping volume down pressed and then turn the phone on.... the thing is that I don't get the tri-colour screen... it boots normaly and loads windows...
this is amazing... nothing seems to work on it...
Hard reset
Device must be turned off:
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html
hmmm
@S-Line - i have tried on windows xp and vista... and hard reset does not work on my phone :|
@Tom Lenferink thanks for the idea, i've got a card, formated fat32, put a rom on it with name 'TOPAIMG.nbh' and tried to do volume down and turn on the phone... it loads normaly, doesn't go on the coloured screen...
any more ideas guys? I can see 2 things that can be wrong
1) is not hard slp yet
2) buttons don't seem to work, btu they work in windows mobile
fake fake fake
don't bother guys, i just realised that the phone I got is a fine fake after diamond 2.... sorry for the trouble and people who want to buy diamond2, be very carefull.... it looks identical, windows is the same etc
andreti said:
don't bother guys, i just realised that the phone I got is a fine fake after diamond 2.... sorry for the trouble and people who want to buy diamond2, be very carefull.... it looks identical, windows is the same etc
Click to expand...
Click to collapse
Interesting, it means that they even copied the serial number if you could download the ROM from HTC website.
Could you pls post pictures of your phone from front and back side ?
How do you know it is not real TD2 (I mean, what is the difference ?)
Post pictures and I'll do a comparison so others know what to look out for. They're very rarely identical.
Andreti ???
hi guys, I just randomly found this thread. been looking for a diamond2 from second hand. bought one a week ago and had exactly the same problem with flashing. after some time i realised that it was a fake clone ugly piece of junk.
so you asked about the differences, here they are:
- the one i had, had no front camera.
- overall build quality was weird, you could tell just by opening it and removing the batt. all the inside parts were somehow covered/sealed with a ducktape - really not htc style
- terrible screeen - terrible colors, contrast, brightness (my good old s710 has much better display), not calibrated - you had to push 2mm below the actual button, slow cpu (all i know it wast really fast, dont know about the speed of the original, never held it)
- no g sensor, no gps module. not sure 100% but it had a shortcut for external gps and you had to push a button to rotate the home screen (i guess both of these kind of imply missing these features)
- when i tried to download the official fw, imei wasnt recognised - which i think, is the best way to find out. after downloading fw from other sources, i got the 260 error.
peace and be careful
Most clones have a 3.5mp camera and 128mb RAM
hard reset
Just a quick note, I tried to carry out a hard reset as in the manual. I could not get it to work - until I found that if I removed battery, refitted it, then a hard reset worked every time. Read my new post to see why I had to do a hard reset....!!!!!

[Q] HD7 Random Locking up / Frezing but still kinda responsive

i have had my HD7 since 4/15/2011
It has worked absolutely flawlessly since then. Smooth, fast.. Just perfect.
a couple of weeks ago i flashed to my first custom rom (insintric rom) and about two days later I flashed to Next Gen rom. The phone worked pretty great for about two weeks after that then all of a sudden the phone started randomly freezing up. it would remain responsive on what it was doing. ( a contacts info i could scroll left and right ) but I would be unable to leave that screen. the display would stay on , the power button would be unresponsive and the touch buttons at the bottom would vibrate but not take me anywhere. again I could still interact with the window I had open.
this happened mostly when trying to go to a contacts page and clicking the phone number to make a call.
then the phone started locking up when receiving calls (doesn’t do it every time maybe 3 - 4 out of 10 )
if i used the power button to turn off the phone about 5 - 6 times out of 10 the screen says goodbye but never changes after that.
I went back to the original T-Mobile stock rom (very first one) and upgraded all the way thru and though it seems SLIGHTLY better still happens quite often keep in mind this phone worked flawlessly for almost a year without a single problem
here’s what I’ve tried
Master reset (about/reset phone)
Master Reset(hold keys during boot)
goldcard reflash to original tmous rom
after reflash to original too all the updates
reflash to other custom roms
formatted sd card and reinserted
Replaced SD Card
nothing seems to help
sometimes the phone will reboot but usually whatever screen the phone "locks up on" can usually still be interacted with.. Random buttons will not work sometimes I can’t get to the wifi setting. Sometimes htc hub won’t work. Sometimes it won’t go to email.. You can see it "push" on the screen but it won’t go to them. but I can go other places.
Anyone have any ideas or have had a similar problem?
i am currently using the stock tomus rom updated thru zune to mango
Name: HTC HD7
Model HTC HD7
Carrier: T-obile us
Software: Windows Phone 7.5
total storage 14.63gb
avaliable 13.61
osversion 7.10.7720.68
Firmware Revision number 2250.21.51004.531
hardware revision number 0002
radio software version 5.71.09.02a_22.51.50.21U
radio hardware version A.12.0.D4
bootloader version 5.10.2250.0(132968)
Chip soc version 2.2.5.0
it locks up mainly when recieving calls and textx.. maybe like 15 - 20 times a day.. and does it worse at nigh than during the day
i have insurance on this phone but they want to swap me out with a radar.. i do not want the radar its like paying $130 for a downgrade. any help would br greatly appreciated
Hello i had the same problem , and wi fi didnt conect properly it disconected a lot of times and didnt conect at all again i had to take off the battery to get conection again the solution was to flash the Radio_5.69.09.29a_22.50.50.21
First flash the rom you want i chosed the deepshining rom than downgraded the radio to Radio_5.69.09.29a_22.50.50.21_
and now everything is working great, try it and tell me if it worked with you
I have the same issue but I have the original roms. When I tur on WiFi, everything startds to freeze up. With Wi-Fi off, everything is cool

GT-I9000 Random Reboot

My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
tomhicks15 said:
My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
Click to expand...
Click to collapse
Why don't you get the phone into recovery mode vol up + home bttn + power bttn then wipe cache partition and data/factory reset this will solve the problem but will delete all the phones data
If she sets up a Gmail account on the phone, her contacts and apps will be backed up online and will be reinstalled automatically during initial setup. Hope it helps.
Sent from my GT-P7500 using xda app-developers app
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
tomhicks15 said:
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
Click to expand...
Click to collapse
My phone has the same problem...
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
If still under warranty no sense messing with it. I would take it to a shop/service center before trying to root or install custom rom. If factory reset and clearing cache hasn't helped a custom rom probably won't.
Sent from my GT-P7500 using xda premium
drakester20 said:
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
no it isnt
My Galaxy has beed doing it allmost from day 1. I did get it fresh from beginning with Froyo (if my memory serves my correctly) and then it was like - "its ok - wait Gingie to come ant that solves problem". Gingie came - problems did NOT solve. Opted for rooting - bricked the phone. Was lucky - carrier changed the phone - telling me that "motherboard was faulty and needed to change. Afterwards did check numbers (I know - i am little paranoic) - number where the same - so they probably just but fresh rom or something like this.
It was OK like few weeks - then it started again - random reboots every imaginable time - - doing something - not doing something. Just few minutes back - phone was sitting on the table - doing nothing and then - BABAHH - reboot.
I have tried mostly everthing - keeped it squiicky clean - no added apps, no added info - even not synced (no google, no live, no yahoo or whatever) - dialed numbers from paper and so one - no differences. Some day it rebooted few times, then few days it did not. I have tried allmost ALL launchers (Go, ADW, Holo, EZ etc - GO and EZ are the best - others lagging far behind) including this HOLO derivative modded TouchWiz - it did not installed. All versions from this forum give same answer - file error something.
I have a feeling that this is the crappiest phone/soft ever in the world.
Did use Dell AXIM (X5 and x51v) as a phone starting in 2002 - no problems - sorry one problem - BATTERY. Then did get ASUS P750 - no problem (was not very user friendly but worked SOLID) - battery lasted once when listening music 9 hours on row - ok screen was out - but still. Now I am so pissed off that will ditch Android as crappiest sh1t and smsung as crappiest hardware and will get Lumia 920.
It has 2 compoents that basically never failed my - Nokia phone (I allways had 2 numbers and second was allways Nokia). Nokia soft aint best but hardware is solid - (love my X2 - best phone ever) and when combining with Windows mobile it should be like manna from heaven for the phone hell from that this last 2 years are cousing my - "thanks" for android and smsung.
As for those restarts/reboots I have looking for problems roots and it seams that problem originating from BT/3G/WiFi hardware. They have some kind of incompatibility problem with android. When in flight mode then phone can go like a week with no restarts. As soon those are on (can You imagine using phone WITHOUT 3G or basic phone function?!) turned on restarts will happen. Google and Samsung know that but they scrubbing net from that information. When i started looking in to it more then year ago then i find some stories about that. Saved the links but after few weeks non of them worked any more.
I have few gollegues using Galaxy as well (S+, S2, S3 and few others) and ALL of them telling me that this random rebooting is a issue. Some model little less some more.
If some one has some kind solutions let me know - maybe some other persons find it here to and this can help them to.
Thanks.
Thanks for the information, just have to put up with it i guess!
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
drakester20 said:
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
So far I know custom roms did not solve the problem totally.
Some phones have less reboots but they did not go away totally.
I guess something is very wrong with this phone physically.
I have "romming" and "rooting" more then once and more then one phone.
(Starting from my "beloved" DELL AXIM x51v and ASUS P750 :laugh: )
But this one is like messenger from techno hell. Did rooting for 3 phone
for my coworkers and few for the family (Gal S+, Gal Y, SII) and all of them
rooted nicely - just few drops of sweat now and then. So I dont want waste
any time on that "crapper".
If it dies before i get Lumia920 then I use Nokia X2.
I might grab Android Tab in future to replace my Bookees Cybook but no more android phones

[Q] HTC HD7 stucks sometimes

Hello guys,
I'm very happy with my HTC HD7 but now I got some issues with it. I've installed a "Security Unlocked - Bootloader" (v.1.16) and tested with different customized ROMs.
Now about my issue:
Sometimes my HTC HD7 will stuck and I can't use the physical button anymore (volume, power, ...) and some Apps do not work anymore. Also my battery icon show me it should be full although I've use my HTC HD7 the whole day. I need to remove the battery to reboot the device. After this process I can use the buttons again for few minutes or hours.
I've try some different ROMs (also the Stock ROM) and Hard-Reset but now my ideas is running out so I hope anyone can help me.
BR,
PatBadAzz
it seems that many are having rebooting, stuck or bootloopproblems after 18 moths of usage
as to your ptoblem i know what is itis failing sim card or sdcard reader or the sdcard itself is faulty.
most of the hd7 problems are due to storage issues
Hi,
I have this problem too.
It is a common problem and there is no solution?
How about a handset restart app? That would remove need to remove battery or use power button (that no longer works).
How would i get hold of and re-install the device software?
Thanks

help! touch screen problem

Hello friends,
i've got a problem. I'm using Huawei P9 Lite for a month (bought brand new) and today touch screen just stopped responding.
I played NBA Live Mobile and screen just died. Everything works properly - Facebook pops, Email pops, recieve calls, but can't press button to answer. Side buttons work also.
Did restart billion times, tried to clean catche (but still didn't restored fully). Can it be software problem? I don't understand coz phone is practically new.
Any ideas appreciated.
Thanks!

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