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hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
try changing the usb port
i've tried but didn't work
try reboot sometimes computers start on the whole unknown usb device
and the only cure is reboot
is the only solution?
it's possible is an hardware issue?
Re-install WIN 7
If rebooting too doesn't work then i recommend re-installing Win 7, it hardly takes half an hr..
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
i'd uninstall wmdc even search and remove any traces of it in regedit
of cause if you reinstalled win7 from scratch that should happen automaticly
or I would try connecting it to another computer to verify that the device connector was not damaged
it's possible is an hardware issue?
because the pc recognise my diamond with bluetooth
news
my pc recognize my diamond with bluetooth but for the usb port nothing...
i've tried to install a new rom version but nothing...
how i can install an original bootloader from internal storage?
as I said try connecting it to another computer xp with activesync or later with wmdc
anything
you don't need to sync or anything just detect it if works you could even use a public library computer if they are not too locked down
thats how you detect if the connector in the phone have been damaged
about doing it from Internal storage I'd suggest you check the wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond
maybe around the "Upgrading / cooking / flashing:" section
i think the usb connector on the phone is broken
the only solution is the assistance...but i have the hardSPL inside my phone!!!
Try it on another PC .
i've tried...but nothing
windows fault
This is actually a problem with windows.
I had the same issues but solved it by fiddling with the device manager. This is slightly more advanced than just plugging the phone in but it's not that hard.
Also you can check to see if this is really a problem with the phone. Try to connect the phone in disk mode (so it registers as a memory stick). If it shows up it means it really is windows having some issues detecting the device.
I have the same problem, but when the TD is in disk mode no problem at all
stronkyz said:
hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
Click to expand...
Click to collapse
STEPS (on HTC TOUCH DIAMONF):
1. START
2. SETTINGS
3. CONNECTIONS (tab)
4. USB TO PC
5. UNCHECK "Enable advanced network functionality"
6. OK
Try now to connect your HTC with your PC (Win 7)
stronkyz said:
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
Click to expand...
Click to collapse
may be you could change diamond's rom
Hello folks,
I'm facing this "please insert a disk" issue when connecting my Note to computer via USB Debugging mode / Mass Storage Mode.
I'll let screenshots in the attachment explain itself. #1 shows the screenshot of devices menu when the phone is plugged into the computer in DEBUG mode; #2 shows the screen after I've clicked "connect USB storage" from the drop-down list of the phone; #3 shows what happens when I try to open one of the two "removable disks".
MTP mode works fine, as well as Kies connection. As I finally started exploring the potential of Android platform, I realized that MTP and Kies connection are the most useless connection options for me, and I'd rather leave it in debug mode all day. So has anybody experienced this issue, or had any suggestion on the solution?
As always, many thanks in advance, and many thanks button clicks afterward!
p.s.,
Desktop OS: Win7 Pro X64 SP1
Note: 2.3.6 Stock LB1 Open Germany Firmware, CF rooted LB1 kernel.
Also, I should have all the latest official device driver from Samsung, as I have the latest version of Kies installed (and I discovered a driver folder under Kies' installed location). I'm not so sure about adb driver, but I was able to find the Note to be listed under devices by typing "adb devices". So.. I don't know where could've gone wrong.
Help anyone?
This really sounds weird... I was facing problems of the Galaxy Note not being detected on several Windows7 32/64-Bit SP1 computers as well but this was gone after I installed SAMSUNG_USB_Driver_for_Mobile_Phones.
You are right - from all that i know all required drivers should be available when KIES is installed on your system. Whatis even more strange is that your device seems to be detected as two partitions are available and are displayed in Explorer...
So I would test the following:
- check if your device manager lists any unknown devices
- Uninstall KIES and try to find the SAMSUNG_USB_Driver_for_Mobile_Phones and install those
- check all available USB ports and see if this solves the problem
- try another USB cable
- make sure your (external) SD card is formatted with a Windows compatible file-system e.g. FAT32
Hope this is helpful and helps solving your problem.
Thanks for your reply!
My device manager basically listed all the drivers/devices associated with the phone:
My Device manager shows devices:
Samsung Android Composite ADB interface
Android UMS Composite USB device (x2)
SAMSUNG Android USB Modem
USB Mass Storage Device
USB Mass Storage Device (Android)
I've attached the screenshot when all the drivers being installed when the phone is firstly connected to the computer. Also in the device manager, everything shows "this device is working properly"
I then decided to test with another Note of my friend's (On the same computer). Her Note has no SD card in it, and is completely stock ROM non-rooted LA4 Open Germany firmware. The same thing happened.
One thing worth mentioning: Yesterday, this worked only for once. When I initially encountered this issue, I restarted my computer, and boom, my phone was connected in Debugging mode! However, once disconnected, and I tried to connect it to the computer again, this issue came back. And afterward, no matter how I restart my computer, the phone won't get connected.
I also tried all USB port (USB 2.0 and 3.0), three different cables (2 of them are Samsung OEMs) and failed to address the issue.
I'm nearly exhausted but I will never give up, as this is my only computer and my only phone (haha), and without solving this issue, I'm never gonna be able to view the phone as a USB storage and easily transfer the file from my computer to the phone.
I'm going to try the last thing that I haven't done from the list you posted:
- Uninstall KIES and try to find the SAMSUNG_USB_Driver_for_Mobile_Phones and install those
I believe that I can keep the driver folder in the Kies' folder, as I believe those are the newest Samsung driver, given that the Kies was the latest release version.
So far, I can only conclude that this issue is not related to specific phone but the Windows 7.
And thank you for your help btotaku!
If anyone has any insight into this issue, please help me. Thumbs up for you!
BTW, I was able to extract both SAMSUNG_USB_Driver_for_Mobile_Phones.exe from under Kies' installation path under Program Files x86 folder, and an uncompressed folder of all kinds of drivers for Samsung device, called "USB Drivers".
And looks like I was wrong. The newest version of SAMSUNG_USB_Driver_for_Mobile_Phones I had was 1.4.8. While the driver that came with the newest Kies was 1.4.103
I'll post back soon
Reinstal Windows on your PC bro.
Problem fixed.
is that your internal memory or the sd card?
Same thing happens either with SD card in the phone or not
avetny said:
Reinstal Windows on your PC bro.
Problem fixed.
Click to expand...
Click to collapse
That's the last thing I would do
For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.
Hi everybody,
I have a 64-bit PC with Windows 7 Ultimate Service Pack 1 and a Samsung Galaxy S Advance GT-I9070 with Android 4.1.2.
I can't install a driver in order to make Windows recognize correctly the phone when I connect it via USB cable.
I've installed and uninstalled Samsung Kies many times with no results. I've also tried some Samsung driver from Windows Update with no success...
When I connect the phone, it is recognized as a MTP Device and the driver installation starts, but always ends with an error, as shown in the attached screen-shot image.
What can I do?
Thank you very very much.
Note: in another PC with WinXP I have no problems.
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
explanation
King ov Hell said:
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
Click to expand...
Click to collapse
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
ZioAlfredo said:
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
Click to expand...
Click to collapse
Did you root phone ? or installed a ROM or you just using it stock ?
I noticed something too; if you any have PIN or Password you have to unlock phone otherwise MTP not works. Unlock it and try too.
CCleaner will *probably* be enough but if you want to make sure go to regedit.exe and go to;
Code:
HKEY_CURRENT_USER/Software/
Then delete KIES & USB Driver stuff (don't delete system USB configs & drivers just Samsung's softwares )
EDIT: In start menu click to RUN (or whatever I don't now it's name in English, you're entering a text) Then write
Code:
%AppData%
Then delete KIES & Samsung folders and files.
I've just Updated the phone firmware from Android 2.3.6 to 4.1.2 with Samsung Kies on my WinXP PC.
I've deleted all Samsung Kies registry entries.
Now I'm going to install the driver you suggested...
Let me see results...
King ov Hell said:
Let me see results...
Click to expand...
Click to collapse
Failure... The same as always
ZioAlfredo said:
Failure... The same as always
Click to expand...
Click to collapse
...
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
ZioAlfredo said:
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
Click to expand...
Click to collapse
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
anantttt said:
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
Click to expand...
Click to collapse
Yes to all.
shut_down said:
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I've just tried to reboot the phone before connecting it to the PC, but I get the same error (see attachments).
Last year I managed to connect the phone to this PC, but, in any case the connection got interrupted after a while (see this thread).
I don't know what to do...
I had the same problem when i formatted my PC 2 days ago. I did some trial and error and it worked.
1. Dont use any USB Hub if you are using.
2. Remove the Pattern lock or any password security etc. Go to lock screen and select 'None'. (I dont know why but windows doesn't recognise if the device is locked)
3. Have Kies installed. Even new version worked for me. I used 2.5.13043_14
4.Connect your device with the USB cable (Should have MTP option selected which is by default)
5. Windows automatically recognises now and installs the necessary files.
P.S:- Remove the security pattern, etc. It really works.
If worked then pls reply.
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
ZioAlfredo said:
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
Click to expand...
Click to collapse
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
shut_down said:
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
Click to expand...
Click to collapse
This is how my PC recognizes my phone. The driver seems to be old, but I've configured Windows for downloading drivers automatically and that is all it can do.
Today, th PC did not recognized the phone at once. Then I unmounted and mounted back the MicroSD card and the PC recognized it.
But, after few seconds of folder browsing, the PC lost the connection. I'm thinking that the problem is the SD card.
Solved!
Solved!
It was the USB cable.
I replaced it with an original one and now it works.
Thank you everybody for your effort!
I've had my L90 for about two months now, and I'm happy to have it after owning an S2 which has had a faulty USB port and crashed almost daily. The only problem with the L90 was the small internal memory. To remedy this, I bought a SanDisk 32 GB MicroSD, which arrived yesterday. It worked well, the first thing I did was put the first 5 seasons of Adventure Time onto the SD card (~13 GB of .mp4 video) in about an hour and the files played fine in MX Player. However, some problems began to arise after this.
The phone would say that it's in MTP mode, and my computer would show that it was connected, but opening it in Explorer showed me a blank window. Keep in mind that these problems began after mounting the SD card. In addition to this, any attempt to move music would end in the middle of the process because the phone would "disconnect", and any attempt to move an .mp4 file would come up with an error saying the device "didn't support" that file, despite being able to play them previously.
I have tried multiple USB ports on my computer, rebooted my phone, installed the LG drivers (which I feel haven't done anything, as they don't show up anywhere), and nothing seems to work. If anyone could help me out with this, it'd be greatly appreciated.
Update on situation:
The phone's problem now is that it will show up in My Computer, but then disappears after a few seconds, as though it has been disconnected, yet it's still plugged in and charging.
folieadeux said:
Update on situation:
The phone's problem now is that it will show up in My Computer, but then disappears after a few seconds, as though it has been disconnected, yet it's still plugged in and charging.
Click to expand...
Click to collapse
that my friend i fixed pretty easily.... all though the worst way... if you have cutom recovery wipe the cache and dalvik-cache if not then factory reset
demonslayer12349 said:
that my friend i fixed pretty easily.... all though the worst way... if you have cutom recovery wipe the cache and dalvik-cache if not then factory reset
Click to expand...
Click to collapse
So I should just format the SD card and that should work?
folieadeux said:
So I should just format the SD card and that should work?
Click to expand...
Click to collapse
if you have custom recovery factory reset
demonslayer12349 said:
if you have custom recovery factory reset
Click to expand...
Click to collapse
I don't have a custom recovery installed.
I'd suggest uninstalling all LG drivers. Reboot your PC and then run the driver installation program again. DO NOT connect your device to the PC just yet. Reboot PC once more. After PC starts, connect your device in "Charge phone" mode. Let the drivers install. From the "PC connection -> Select USB connection method" screen on the device, select "Media sync ( MTP )" and let the drivers install. Do the same for the remaining two connection methods. Once all drivers are installed, just for sanity, reboot PC one last time.
If that method doesn't work, then a factory reset may need to be done. This can be done in one of two ways.
1) With device booted :: Settings -> Backup & reset :: select Factory data reset
2) See this post for instructions on how to perform a factory reset with key combos.
shinobisoft said:
I'd suggest uninstalling all LG drivers. Reboot your PC and then run the driver installation program again. DO NOT connect your device to the PC just yet. Reboot PC once more. After PC starts, connect your device in "Charge phone" mode. Let the drivers install. From the "PC connection -> Select USB connection method" screen on the device, select "Media sync ( MTP )" and let the drivers install. Do the same for the remaining two connection methods. Once all drivers are installed, just for sanity, reboot PC one last time.
Click to expand...
Click to collapse
I've done everything up until installing the drivers from the phone. When it's first plugged in in "Charge Phone" mode, should I hit the button in the top right to install the PC software? Or should I go straight to the other drivers? I'm asking because when I plugged it in with "Charge Phone" mode on, nothing installed.
folieadeux said:
I've done everything up until installing the drivers from the phone. When it's first plugged in in "Charge Phone" mode, should I hit the button in the top right to install the PC software? Or should I go straight to the other drivers? I'm asking because when I plugged it in with "Charge Phone" mode on, nothing installed.
Click to expand...
Click to collapse
Yes, if you don't have another LG driver installer package.
shinobisoft said:
Yes, if you don't have another LG driver installer package.
Click to expand...
Click to collapse
I did everything you said, installed drivers, reset my computer and phone, and the problem persisted, it showed up, and then the window closed and nothing showed up. Will I have to factory reset it or is there anything else I could do?
folieadeux said:
I did everything you said, installed drivers, reset my computer and phone, and the problem persisted, it showed up, and then the window closed and nothing showed up. Will I have to factory reset it or is there anything else I could do?
Click to expand...
Click to collapse
With fresh drivers and you're still having issues then I'd say it can be one of 3 things:
1) Bad MTP driver on Windows. Hard disk fragmentation can cause issues like this. Try running Defrag on the Windows installation drive. Usually ( C: )
2) #1 didn't fix it? Try uninstalling and reinstalling Windows Media Player. MTP only works with Windows XP 32 bit and Windows Media Player 11, and newer 32 and 64 bit Windows versions with Windows Media Player installed.
3) #1 and #2 didn't work??? Possibly a hardware issue on the device.
shinobisoft said:
With fresh drivers and you're still having issues then I'd say it can be one of 3 things:
1) Bad MTP driver on Windows. Hard disk fragmentation can cause issues like this. Try running Defrag on the Windows installation drive. Usually ( C: )
2) #1 didn't fix it? Try uninstalling and reinstalling Windows Media Player. MTP only works with Windows XP 32 bit and Windows Media Player 11, and newer 32 and 64 bit Windows versions with Windows Media Player installed.
3) #1 and #2 didn't work??? Possibly a hardware issue on the device.
Click to expand...
Click to collapse
Should I install the MTP toolkit? Also, I'm running a defrag on my C: drive, and I have Windows 7 64-bit, and I'm not totally sure on how to uninstall and reinstall WMP. If none of this works, I'll just factory reset it and hope it solves it.
you are using lockscreen lock or something????
sometimes lockscreen lock can make device disappear like you said...
k2wl said:
you are using lockscreen lock or something????
sometimes lockscreen lock can make device disappear like you said...
Click to expand...
Click to collapse
I have a lockscreen with a pattern, if that's what you're asking.