Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the telco.
Thanks in advance for any help with how this works.
Trevor
sacentre said:
Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the ISP.
Thanks in advance for any help with how this works.
Trevor
Click to expand...
Click to collapse
i had similar problem with miui on my samsung s2, for me helped like this: put another sim card, send sms and than put back that main sim card. Maybe it will help
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Hi, thanks for the replies.
It's one of those things where the picture gradually evolves over time and is far more complicated than I'd thought (no surprise really). It's interesting though. As I said at the start of the thread, I can send sms correctly but I'd like to know more about how the software/firmware works and what these damn numbers mean.
The trick of putting the SIM card into another phone and attempting to enter the Message Centre number there was suggested a couple of times on the forums.
When I took the phone to my telco, that's the first thing they tried after I asked them to check and/or replace the SIM card. This confirmed my assumptions that
1. the number is embedded on the SIM card by the telco when supplied with the mobile contract.
2. the phone reads the number from the SIM card and the number should appear in the SMSC: field in the Testing menu when the Refresh button is hit. This doesn't happen. Even when I tried it the first time, all I was getting was "00" but later the different number as I describe above appeared. It works however but I still want to know why the number is different from the one in the Messaging app.
The staff at my telco had no knowledge of the Testing menu and emphatically claimed it was a third party app I'd installed illegally until I got one of them to key in the code on their own phone and see the menu for themselves!
Neither they nor I noticed that the phone's Messaging app did not have any Message Centre number entered at the time. I was still able to send sms with no number entered.
I learn a little more each day thanks to contributors on these forums. Thanks again.
Trevor
Bassarnis said:
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Click to expand...
Click to collapse
Related
Hi!
I have problems with SMS. When I send SMS to the number which usually sends a message back to me with my credit amount level, nothing happens (with "ordinary" mobile phone it works perfectly fine). Also I do not get Delivery Reports from any number.
But when I put my friend's SIM card (same operator) everything works fine - I get messages back, and I also get delivery reports for messages that I send to other numbers (any other number).
Also, when he put my SIM card in his HP iPAQ 510, it works fine.
Only thing that is different is Call Options > Phone number.
I can not enter my phone number in Settings > Phone > Call Options > Phone number. There is "Unavailable" written in that field and I can't change it. I can't even get that field focused.
When i insert my friend's SIM card, that field shows his number. Same with my SIM card in his phone - number shown.
I think that field might be the reason why SMS is not working the way it should. Maybe that field is used as a number from which the message is sent, and because it is "Unavailable", credit amount service can't send the message back to me. Same with delivery reports.
Do I need to do something with my SIM card to make it work correctly?
Please help!
Phone info:
HTC MTeoR
ROM ver.: 1.34.251.1
Protocol ver.: 32.71.7020.12H
Radio ver.: 1.38.00.10
OS ver.: 5.1.465 (Build 15673.3.3.1)
Just a small update:
When I turn off the phone and then turn it on, I can send the SMS, I get the delivery report, and also I receive a message from "credit amount" service. But, after that first SMS it doesn't work any more. I have to restart the phone again to make it work.
Help still needed...
try a softreset if fails then hard reset...
or goto xda ftp u will get some network config files...install them...
malhaar said:
try a softreset if fails then hard reset...
Click to expand...
Click to collapse
Tried it, and still doesn't work.
malhaar said:
or goto xda ftp u will get some network config files...install them...
Click to expand...
Click to collapse
Couldn't find it, do you know exact location / link?
I requested from my mobile operator to give me a new SIM card. After they did, phone started to work normally
Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers
Might not help but have you tried removing sim and replacing?
ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.
start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.
I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.
Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.
another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan
Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!
was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.
Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend
Some modern SIM cards use automatic SMSC, so the SMSC is NOT stored on the sim as delivered from the provider.
HTC Touch Diamond/WM6 can't handle this.
Unfortunately the interface does not allow you to set it (incorrectly reports network error)
Here is a workaround for different OSs, let's start with WP6:
1) Download the nice tool ATcommander from this thread
Url: http://forum.xda-developers.com/showthread.php?p=2715738
2) Unfold exe to the phone
3) Run the exe on the phone
Enter
AT+CSCA?Click send, verify that the number is not set or incorrect
Enter (substitute your providers SMSC, +4540390999 is danish TDC)
AT+CSCA="+4540390999",145Click send
(145 indicattes international number, see se eg http://www.developershome.com/sms/cscaCommand.asp)
4)
Boot it, and enjoy!
ADDENDUM I:
In below posts different syntaxes has been reported as needed for other (early Android) phones. Like:
AT+CSCA="004540390999" (no type and country code indicated by 00 not +)
AT+CSCA="40390999" (no type, and no country code)
Please try to see what works for the chipset and OS of your phone
ADDENDUM II:
For Androids like the Xperia 2011 phones (at least it works with 2.3.4) you can access the SMSC setting with a build in function.
In the dialer enter
*#*#4636*#*# (4636="INFO")select "Phone information"
Scroll down to SMSC and click "Refresh"
You will see an entry (including the quotes) like
"+4531300040",145for 3.dk in Denmark
And you can edit/enter the SMSC as needed and press Update
As you might have noticed, the format is identical to the "AT+CSCA" parameters above, so it is most likely just a nice wrapping.
Best Regards
Eske Rahn
PS this problem has apperantly been around for years, so the problem is most likely WM not HTC.
see e.g. http://forum.xda-developers.com/archive/index.php/t-242938.html
That describes exactly the same error I got
ER
PPS Keywords, the errormessage:
"Try viewing settings later, or disconnect data connection and try again"
ER
Thank yo very much it worked for me just fine.
I had a problem with my new Xperia x1 and 3G sim from Saudi Arabia telecom Co.
The problem was unability to send SMS messages while I can receive them and sim cannot read sms network settings as well.
WITH YOUR WORKAROUND SOLUTION, I was able to resolve this trouble so, many thanks again and again.
I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
And finally I got it ... here
Thank You so much eske.rahn !!!
Hi, not sure if this is the correct thread for this so sorry if i'm wrong. Have an SMS problem on my phone which is kinda similar to this. I can't send sms messages!!! They just sit in the outbox.
I have a mda IV which is unlocked and am using an O2 sim on it. Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
Anyone help please???????
update: i now haven't been able to send a text for 2 days. I don't get any error messages when i try and send.
hoogy07 said:
.... Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
.
.
Click to expand...
Click to collapse
Sorry for the late reaction, haven't reviewed this thread for ages...
This does indeed sound like the same problem. Can you see/change your SMSC?
If you already have the correct number entered as SMSC the workaround described will not help. The SMSC is provider dependant. There are many lists 'out there' with SMSC's. So google "SMSC" and your providers name, this should provide you with the correct number.
Feromon said:
I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
...
Click to expand...
Click to collapse
He he, I too wasted a lot of time searching to no avail, until I remembered that this used to be an issue on my old phones a decade ago.
Thanks for this - worked first try on my Diamond which was OK untill I flashed a new ROM (Natalay 2.100). When I tried to check the message centre number I got the cannot read error. It would read other sim cards and another phone could read my sim card (an Orange 3G sim). I tried changing the radio several times and was about to get a new sim card as it was the only other solution I could find that had worked for other people. I can now read the message centre number OK.
I love XDA comunity!!!!!!!!!!! Thanks it worked
big thanks finally my xperia works as it should
really thanx man it helped .... i've been searching for over 6 month for a way i could change by it the message center
Still doesn't work for me, when i'm on andriod..
it didnt worked for me !!!
I'm from romania ..i own a htc diamond and i just did what you told me to do with AT comannder
it went well until i had to send at+csca = "the number it showed",145
and it gives me an error....
i have tried in so mani ways.. even the => start/settings/phone/band
im finding hard to believe that i can't do anything !
Thank you for your time...and hope that someone comes up with a solucion!
thx for this very useful topic. Solved my problem in seconds...
Just to note that for Android this didn't work for me until I changed the number to remove the + sign and substitute 00. Also removed the ,145 at the end.
So, for example:
AT+CSCA="+31653131313",145
Would become:
AT+CSCA="0031653131313"
Not sure if this is the case in all builds, but it certainly fixed mine. The SMS in WM still works with this change, so no harm done.
thanks you are very helpfull
For Vodafone AU the SMSC was stored on the SIM but in +61... format, I alo had to change it to a local only number using:
AT+CSCA="0415011501"
WM still works and Android now works after that. Hopefully I don't need to go overseas for a while...
Thanks its work, with my HTC Diamond and Indosat simcard,
Thx you....
thanks very much! spent many hours hard resetting, talking to my service provider, etc. this finally works.
hi,
i face similar problems with htc diamond, wm6 & nataly rom. sometimes i do not receive some sms. i dont have a problem in the outgoing messages. only in the incoming. any help ?
Happy
I'm glad to see that it had helped people.
And sorry for the delayed reaction, been out of this forum for a few years...
But yes markzb, the implementation of AT-commands of the 'modem' might vary slightly. Thanks for the input on what syntax other phones accepts *ThumbsUp*. I'm not sure if it is an OS or chipset difference, but I would guess chipset...
My apologies to the administrators for double posting. I posted in the wrong forum.
I am unable to send sms but can receive on my rooted Galaxy Note N7000.
When I check the Phone Information by dialing *#*#4636#*#*, the SMSC: field is blank.
If I click on refresh, it returns "00".
If I attempt to enter the number manually it just returns "update error".
I'm assuming that the number is stored on the SIM card and for some reason the phone can't read/access the stored number. This happened once before after rooting the phone and all I had to do then was hit refresh and update.
I re-checked from time to time and saw that the SMSC field was blank sms messages were sending correctly.
I tried installing Gingerbread 2.3.6 but I'm not sure is this was completely successful. The Settings > About Phone confirms the version as 2.3.6
but
1. it made no difference to the SMSC problem
2. all my settings, data and apps are still there.
3. the phone is still rooted.
I assumed all that would get wiped with a f/w upgrade. The instructions I followed said the phone would be reverted to non-rooted. I guess I must have got something wrong.
I talked to a guy at my local telco today. He spotted that the phone was rooted so was quick to blame that (maybe correctly) as the cause. However, when I showed him the settings page revealed by the *#*#4636#*#* string, he thought this was some software app I'd installed myself and not the phone's f/w till he typed the string on his own phone and saw it for himself.
Can anyone suggest a fix? Un-rooting? Wait for the next official Android upgrade for my phone/region?
Thanks in advance
Trevor
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Hmmm, interesting question. I checked with my telco today and they confirmed the correct SMSC number is 96197777 or this number with the country code prefix, +65 96197777. I'm in Singapore.
I checked my wife's phone and this is also the number she has on her SIM card.
So, I decided to try a trick I read about on the net last night. I put my SIM card in the wife's phone and manually entered 96197777. Then put the SIM card back into the Note and hit refresh (the SMSC field is always blank by default until I hit refresh).
The number that came up was 06915669917777!
I don't recognise this number but it works. I put my SIM card back into the wife's phone and it shows the number I entered - 96197777. I wonder WTF is going on.
Thanks for replying.
UPDATE
I just realised you were talking about the Settings in the Messaging App itself which I missed. Apologies for not reading coirrectly. The Message Centre number was blank so I've now entered +6596197777 and sent a message successfully. I'm still confused about which number is being used though. Maybe the one on the SIM card is ignored but if that's the case, why was I able to send messages with NO number entered in the messaging app itself?
Sorry for the long winded story.
dr.ketan said:
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Click to expand...
Click to collapse
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Common Android issue with Sim cards. Try looking in the play store and look for "my phone number." That might help
Sent from my Android powered coffee coaster.
It just means your number hadn't been imputed correctly on your Sim. It doesn't affect performance, recruit with a few apps.
Sent from my Android powered coffee coaster.
Is there a way to enter that info without installing an app?
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
Hola! Well it seems that the problem is that your number is "Unknown", the Ist Solution is to call your service provider and speak to the tech support for the PDA / Smartphone. Tell them you need a OTA ( Over The Air ) Update to have your Sim card programmed with your Cell Phone Number. They will send the update to your phone with in 24 hours it will be either a silent update or a text message update.
It should be somewhat in "X-XXX-XXX-XXXX" format if you are in US.
IInd solution: Put the SIM in Iphone and edit my number.
IIIrd solution: If SIM is too old then go for a new replacement of the same. They will give you updated SIM mostly free or for very cheap price. The new SIMs usally are updated for smartphones/PDAs.
Good Luck!
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Strange, I do not have this parameter in settings.
Galaxy Note, ICS.
youre in secret service mode just kidding, never seen this myself
Sent from my GT-N7000 using Tapatalk 2
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Hmmm..i dont see "my phone number" under any settings
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
how i fix this problem try to install this sim card in iphone and you can set the number from iphone setting -phone- my number .set you number after that install it in your samsung it should show your number i did it on samsung s7 edge .its working try it and let me know
https://www.google.co.in/url?sa=t&r...aXysP_U7ckhKGOJ1A&sig2=yHqmc-7iVzC_Usop7-sgvQ