I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Common Android issue with Sim cards. Try looking in the play store and look for "my phone number." That might help
Sent from my Android powered coffee coaster.
It just means your number hadn't been imputed correctly on your Sim. It doesn't affect performance, recruit with a few apps.
Sent from my Android powered coffee coaster.
Is there a way to enter that info without installing an app?
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
Hola! Well it seems that the problem is that your number is "Unknown", the Ist Solution is to call your service provider and speak to the tech support for the PDA / Smartphone. Tell them you need a OTA ( Over The Air ) Update to have your Sim card programmed with your Cell Phone Number. They will send the update to your phone with in 24 hours it will be either a silent update or a text message update.
It should be somewhat in "X-XXX-XXX-XXXX" format if you are in US.
IInd solution: Put the SIM in Iphone and edit my number.
IIIrd solution: If SIM is too old then go for a new replacement of the same. They will give you updated SIM mostly free or for very cheap price. The new SIMs usally are updated for smartphones/PDAs.
Good Luck!
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Strange, I do not have this parameter in settings.
Galaxy Note, ICS.
youre in secret service mode just kidding, never seen this myself
Sent from my GT-N7000 using Tapatalk 2
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Hmmm..i dont see "my phone number" under any settings
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
how i fix this problem try to install this sim card in iphone and you can set the number from iphone setting -phone- my number .set you number after that install it in your samsung it should show your number i did it on samsung s7 edge .its working try it and let me know
https://www.google.co.in/url?sa=t&r...aXysP_U7ckhKGOJ1A&sig2=yHqmc-7iVzC_Usop7-sgvQ
Related
Having set up my son's Galaxy S with the built in mobile tracking/lock/wipe I decided to set mine up. Unfortunately every time I try to use the Samsung Dive website and send a request to my tab is says "no phone number". Has anyone in the UK or Germany got this to work?
Cheers
Sent from my GT-P1000 using XDA App
same problem :S
I had to take my tab to at&t, and get a new sim card that was properly "apportioned" so the phone number would show up.
If you google "phone number not showing up in 'about phone' " in Germany version of google you will get the appropriate terminology.
Cronner said:
same problem :S
Click to expand...
Click to collapse
mee toooooo. How to solve ? Anybody knows?
working here. did you sign in in mobile tracker? (just remember what the code is for remote lock!)
Try this
go to samsung dive account >help>FAQ>click the last question which is The mobile number does not match....> click the button change mobile number and enter your number. you will see your no
Hello guys.
So as the title says i have a problem with my samsung galaxy s. It works to SMS and call, but i can't check my email or even go on the internet. I have already checked the settings for internet as my operative tells me to have. So i buyed the phone from a random guy and it worked for the last 1 week but now sudden it is like this. My brother tells me that it could have something with the imei-number. He says that the guy probably fooled me and have register the imei number as blacklisted. But then i wonder why can i still SMS and call?
So my question is :
What could be wrong cant i go on the internet and check my email while i can SMS and call?
What can i do if the guy fooled me? Is it any way to solve the imei-number problem if the satilite have blacklisted it?
Please i really need help with this i feel really fooled
Any help is appreciated and sorry for my bad english.
Kind Regards
Arrish
are you sure your internet and email settings are correct?
You might need to re input/input the APN's for your service provider. Go Settings>Wireless and Networks>Mobile Networks>Access Point Names and press menu to add an APN. If there are no APN's there already then it's the problem and if there are some there they may be wrong. You'll have to google the settings for your provider. Sorry if I got some of the menu names wrong
Thanks for the answer guys.
I have re-inputed the APN for my provider and i have checked my settings and it still don't work.
Kind Regards
Now i discovered another problem. When i choose GSM/WCDMA (auto mode) i cant call or SMS either. But with GSM only it works. I dont understand what the problem is. 3G doesn't work either.
What rom is on your phone?
Go to Settings>About phone and tell us the Build number.
Have you factory reset the phone since you've purchased it?
Thanks for the answer.
The build number: Darky's v9.5.XWJS8
and no i havent factory reset it.
Can someone help me please?
Please could anyone help me? I cant even SMS , Call or go on the internet. I think the guy who sold it to me has blocked it. To get money from his insuarance. If its blocked like satilite blocked or something is it possible to hack it and open it?
Kind regards.
EDIT: check your IMEI number (*#06#) matches the number on the box or the phone (under the battery)
ok ok well before we start accusing this 'guy' of fooling you, lets get you back to stock.
you are running a custom rom which could be causing these issues.
get yourself a firmware, with all 3 files, add a 512 pit, tick the re-partition box and let the phone do its thing.
then report back
Friend had exactly the same problem with their new SGS II. Factory reset sorted it out immediately.
Good luck with it
are you using the right modem for your region?? I was using one that worked in my home town but went to another city an hour away and my phoned died....apparently they use different tower frequencies in different locations where i'm from. Just make sure your using the right modem for your location.
So i checked the imei number on the phone and it matched the number under the battery. But i dont understand this " get yourself a firmware, with all 3 files, add a 512 pit, tick the re-partition box and let the phone do its thing. " I dont understand what you mean sorry , could you explain better thanks.
I will try to factory reset it now.
help please i cant do anythang
My apologies to the administrators for double posting. I posted in the wrong forum.
I am unable to send sms but can receive on my rooted Galaxy Note N7000.
When I check the Phone Information by dialing *#*#4636#*#*, the SMSC: field is blank.
If I click on refresh, it returns "00".
If I attempt to enter the number manually it just returns "update error".
I'm assuming that the number is stored on the SIM card and for some reason the phone can't read/access the stored number. This happened once before after rooting the phone and all I had to do then was hit refresh and update.
I re-checked from time to time and saw that the SMSC field was blank sms messages were sending correctly.
I tried installing Gingerbread 2.3.6 but I'm not sure is this was completely successful. The Settings > About Phone confirms the version as 2.3.6
but
1. it made no difference to the SMSC problem
2. all my settings, data and apps are still there.
3. the phone is still rooted.
I assumed all that would get wiped with a f/w upgrade. The instructions I followed said the phone would be reverted to non-rooted. I guess I must have got something wrong.
I talked to a guy at my local telco today. He spotted that the phone was rooted so was quick to blame that (maybe correctly) as the cause. However, when I showed him the settings page revealed by the *#*#4636#*#* string, he thought this was some software app I'd installed myself and not the phone's f/w till he typed the string on his own phone and saw it for himself.
Can anyone suggest a fix? Un-rooting? Wait for the next official Android upgrade for my phone/region?
Thanks in advance
Trevor
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Hmmm, interesting question. I checked with my telco today and they confirmed the correct SMSC number is 96197777 or this number with the country code prefix, +65 96197777. I'm in Singapore.
I checked my wife's phone and this is also the number she has on her SIM card.
So, I decided to try a trick I read about on the net last night. I put my SIM card in the wife's phone and manually entered 96197777. Then put the SIM card back into the Note and hit refresh (the SMSC field is always blank by default until I hit refresh).
The number that came up was 06915669917777!
I don't recognise this number but it works. I put my SIM card back into the wife's phone and it shows the number I entered - 96197777. I wonder WTF is going on.
Thanks for replying.
UPDATE
I just realised you were talking about the Settings in the Messaging App itself which I missed. Apologies for not reading coirrectly. The Message Centre number was blank so I've now entered +6596197777 and sent a message successfully. I'm still confused about which number is being used though. Maybe the one on the SIM card is ignored but if that's the case, why was I able to send messages with NO number entered in the messaging app itself?
Sorry for the long winded story.
dr.ketan said:
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Click to expand...
Click to collapse
Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the telco.
Thanks in advance for any help with how this works.
Trevor
sacentre said:
Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the ISP.
Thanks in advance for any help with how this works.
Trevor
Click to expand...
Click to collapse
i had similar problem with miui on my samsung s2, for me helped like this: put another sim card, send sms and than put back that main sim card. Maybe it will help
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Hi, thanks for the replies.
It's one of those things where the picture gradually evolves over time and is far more complicated than I'd thought (no surprise really). It's interesting though. As I said at the start of the thread, I can send sms correctly but I'd like to know more about how the software/firmware works and what these damn numbers mean.
The trick of putting the SIM card into another phone and attempting to enter the Message Centre number there was suggested a couple of times on the forums.
When I took the phone to my telco, that's the first thing they tried after I asked them to check and/or replace the SIM card. This confirmed my assumptions that
1. the number is embedded on the SIM card by the telco when supplied with the mobile contract.
2. the phone reads the number from the SIM card and the number should appear in the SMSC: field in the Testing menu when the Refresh button is hit. This doesn't happen. Even when I tried it the first time, all I was getting was "00" but later the different number as I describe above appeared. It works however but I still want to know why the number is different from the one in the Messaging app.
The staff at my telco had no knowledge of the Testing menu and emphatically claimed it was a third party app I'd installed illegally until I got one of them to key in the code on their own phone and see the menu for themselves!
Neither they nor I noticed that the phone's Messaging app did not have any Message Centre number entered at the time. I was still able to send sms with no number entered.
I learn a little more each day thanks to contributors on these forums. Thanks again.
Trevor
Bassarnis said:
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Click to expand...
Click to collapse
I was previously using my Nexus 5 on T-Mobile. I just got my Nano Sim today and deactivated the Micro-Sim in the Nexus 5. I inserted the Nano-Sim in Nexus 6 AFTER I setup the phone (because I wanted all the apps and settings to be done first before inserting the SIM).
Under Settings > About Phone > Status......it's showing "My Phone Number" as "Unknown"
This causes some annoyance with apps like WhatsApp, Hangouts, Viber....they don't know what my operator number is so I have to tell it manually. Mainly Hangouts is an issue now because when I use the "Smart Reply" for SMS settings, it defaults to the google voice number all the time. I confirmed the TMobile and GVoice number in Hangouts yet it always wants to use the GVoice number.
Tmobile tried sending an OTA for the SIM to update but that didn't work....
Anyone else having this issue?
Yes mine says unknown as well.
How long has it been?. Its taken me up to a few hours before it showed the correct number in "about" settings screen
jbdan said:
How long has it been?. Its taken me up to a few hours before it showed the correct number in "about" settings screen
Click to expand...
Click to collapse
It's been about 4+ hours...I was hoping the TMo rep that issued the SIM OTA would solve it but I guess not...
mortal300 said:
It's been about 4+ hours...I was hoping the TMo rep that issued the SIM OTA would solve it but I guess not...
Click to expand...
Click to collapse
Ahh. Have you rebooted?
jbdan said:
Ahh. Have you rebooted?
Click to expand...
Click to collapse
Haha yeah plenty of times. Also tried turning off phone, removing SIM, reinserting, and rebooting. No luck...
I guess it's not that big of an issue but I heard some apps like Tap a Talk or whatever need to have a verified phone number within the SIM to work so I can foresee issues down the line....
mortal300 said:
Haha yeah plenty of times. Also tried turning off phone, removing SIM, reinserting, and rebooting. No luck...
I guess it's not that big of an issue but I heard some apps like Tap a Talk or whatever need to have a verified phone number within the SIM to work so I can foresee issues down the line....
Click to expand...
Click to collapse
Hah. Maybe it'll show for you tonight I'd give it couple more hours maybe
It can take up to 48 hours for the system to change everything over. Keep in mind this usually happens within 12-24. Give your phone a reboot in the morning and in all likelihood, it'll have transferred over.
Mine was like that but I got it activated with T-Mobile and In 10 minutes my number showed up.
Sent from my Nexus 6 using XDA Free mobile app
This varies but like mentioned above it can take up to 48hrs for the information to show up.
It's been 24+ hours and still no phone number showing. This is starting to cause all sorts of issues. I can't send group messages in Hangouts because it doesn't know what the phone number is so the option for "Group Messaging" under SMS settings in hangouts doesn't appear.
I plugged the SIM into iPhone as I heard you can have an iPhone program the number to the SIM memory but when I did that, the iPhone picked up the number off the SIM just fine. This is clearly an issue with Android now and not T-Mobile.
Unbelievable this kinda **** still happens after all these years....
Solution: For those wondering. It still did not show after 36+ hours. I had to put my SIM into an iPhone and program my number on to the SIM that way. This solved issues with Hangouts such as not being able to send Group SMS properly, etc. This is def a bug with Android because the iPhone read my SIM just fine. Android should be able to program SIM memory, not sure why they don't allow that...
I still have an unknown phone # in settings. I don't have another device that takes a nano Sim. What other options do I have to fix this? Do I need to take it to a store?
epicnoob66 said:
I still have an unknown phone # in settings. I don't have another device that takes a nano Sim. What other options do I have to fix this? Do I need to take it to a store?
Click to expand...
Click to collapse
Go to http://www.t-mobile.com/sim, log into your account and enter the new SIM number or call 877-234-4299. I updated my SIM info online when I got my nano SIM in anticipation to getting the N6 and my N5 (with the new SIM card in a Sadapter adapter) was up within 10 minutes -- this occurred on a Sunday morning around 6:30AM.