My apologies to the administrators for double posting. I posted in the wrong forum.
I am unable to send sms but can receive on my rooted Galaxy Note N7000.
When I check the Phone Information by dialing *#*#4636#*#*, the SMSC: field is blank.
If I click on refresh, it returns "00".
If I attempt to enter the number manually it just returns "update error".
I'm assuming that the number is stored on the SIM card and for some reason the phone can't read/access the stored number. This happened once before after rooting the phone and all I had to do then was hit refresh and update.
I re-checked from time to time and saw that the SMSC field was blank sms messages were sending correctly.
I tried installing Gingerbread 2.3.6 but I'm not sure is this was completely successful. The Settings > About Phone confirms the version as 2.3.6
but
1. it made no difference to the SMSC problem
2. all my settings, data and apps are still there.
3. the phone is still rooted.
I assumed all that would get wiped with a f/w upgrade. The instructions I followed said the phone would be reverted to non-rooted. I guess I must have got something wrong.
I talked to a guy at my local telco today. He spotted that the phone was rooted so was quick to blame that (maybe correctly) as the cause. However, when I showed him the settings page revealed by the *#*#4636#*#* string, he thought this was some software app I'd installed myself and not the phone's f/w till he typed the string on his own phone and saw it for himself.
Can anyone suggest a fix? Un-rooting? Wait for the next official Android upgrade for my phone/region?
Thanks in advance
Trevor
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Hmmm, interesting question. I checked with my telco today and they confirmed the correct SMSC number is 96197777 or this number with the country code prefix, +65 96197777. I'm in Singapore.
I checked my wife's phone and this is also the number she has on her SIM card.
So, I decided to try a trick I read about on the net last night. I put my SIM card in the wife's phone and manually entered 96197777. Then put the SIM card back into the Note and hit refresh (the SMSC field is always blank by default until I hit refresh).
The number that came up was 06915669917777!
I don't recognise this number but it works. I put my SIM card back into the wife's phone and it shows the number I entered - 96197777. I wonder WTF is going on.
Thanks for replying.
UPDATE
I just realised you were talking about the Settings in the Messaging App itself which I missed. Apologies for not reading coirrectly. The Message Centre number was blank so I've now entered +6596197777 and sent a message successfully. I'm still confused about which number is being used though. Maybe the one on the SIM card is ignored but if that's the case, why was I able to send messages with NO number entered in the messaging app itself?
Sorry for the long winded story.
dr.ketan said:
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Click to expand...
Click to collapse
Related
Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers
Might not help but have you tried removing sim and replacing?
ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.
start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.
I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.
Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.
another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan
Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!
was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.
Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend
Hey Guys, Need a little help!
Ok, I bought a G1 from eBay (I know I know bit risky!). Recieved it today, put in my Sim card (Orange UK), and it's opened up into the setup (login to gmail blah blah time settings), got into the phone mode, but it's not picking up any network on my SIM card
I can get internet (After inputting the APN settings..)
I have looked on the "About" status, and noticed the telephone number is: 07********58622#
I don't know where the 622# is coming from, because it isn't my phone number!
I go to the Network Selection, Choose Orange, and it says "Your SIM card does not allow a connection to this network"
Any idea's?
when you call your number does your phone ring? and can you place calls with your real number showing up? if yes then i see no problem
Nope, I can't ring out, and I can't recieve incoming calls.
That number is on your sim card, not the phone. It shouldn't effect service though. Infact Mine was 00000000000 until a few months ago when some app wouldn't work because that number wasn't correct. Call TMo and say "google phone" when you get someone tell them you need your sim card updated.
Hi, thanks for that information, bit I have tried it in another g1 and everything worked as normal. Guess it's a hardware fault or a IMEI block
I have the same problem, and I don´t find de answer
Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the telco.
Thanks in advance for any help with how this works.
Trevor
sacentre said:
Can anyone answer this? I don't have a problem right now. I'm just interested in learning how this works.
On my Note, the number shown in Messaging > Settings > Message Centre is +6596197777 which is the correct number for Singapore where I live.
However, the number shown by the code string *#*#4636#*#* > Phone Information > SMSC: > Refresh is "06915669917777".
Why are these two numbers different? Is the second one a different format?
Why I'm Asking
I came across a number of posts on various forums describing problems with sending sms (while still being able to receive) and I had this problem myself for a while.
1. Many posts said that the way to fix this problem was to get into the testing menu with *#*#4636#*#* and input the number in the SMSC: field and hit the "Update" button.
2. However, when I tried entering +6596197777, it returned "Update Error"
3. If I leave the field blank (it's always blank by default), and hit Refresh then
"06915669917777" appears.
4. I was able to send sms messages successfully with this number BUT WITH NO number entered in the Messaging > Settings > Message Centre.
5. I assumed (probably wrongly) that the Message Centre number was embedded on the SIM card when supplied by the ISP.
Thanks in advance for any help with how this works.
Trevor
Click to expand...
Click to collapse
i had similar problem with miui on my samsung s2, for me helped like this: put another sim card, send sms and than put back that main sim card. Maybe it will help
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Hi, thanks for the replies.
It's one of those things where the picture gradually evolves over time and is far more complicated than I'd thought (no surprise really). It's interesting though. As I said at the start of the thread, I can send sms correctly but I'd like to know more about how the software/firmware works and what these damn numbers mean.
The trick of putting the SIM card into another phone and attempting to enter the Message Centre number there was suggested a couple of times on the forums.
When I took the phone to my telco, that's the first thing they tried after I asked them to check and/or replace the SIM card. This confirmed my assumptions that
1. the number is embedded on the SIM card by the telco when supplied with the mobile contract.
2. the phone reads the number from the SIM card and the number should appear in the SMSC: field in the Testing menu when the Refresh button is hit. This doesn't happen. Even when I tried it the first time, all I was getting was "00" but later the different number as I describe above appeared. It works however but I still want to know why the number is different from the one in the Messaging app.
The staff at my telco had no knowledge of the Testing menu and emphatically claimed it was a third party app I'd installed illegally until I got one of them to key in the code on their own phone and see the menu for themselves!
Neither they nor I noticed that the phone's Messaging app did not have any Message Centre number entered at the time. I was still able to send sms with no number entered.
I learn a little more each day thanks to contributors on these forums. Thanks again.
Trevor
Bassarnis said:
Hello sacentre,
I had a similar experience with my x10 when i updated to gingerbread 2.3.3. I tried messing with the settings, and after a lot of factory resets and google search, only one thing solved it. I can't guarantee if this will work for you, but here it goes.
1. Go to your local ISP and ask them to replace your SIM with a new one. (the reason behind this is that there might be an issue with old SIM cards, even if they are only a few months old) In most countries they allow you to keep the same number.
2. Power down phone and remove the old SIM card.
3. Power on the phone without the SIM card.
4. Power off phone.
5. Power it on with the new SIM card inserted.
The above did the job for me. If all else fails, factory reset.
Click to expand...
Click to collapse
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Common Android issue with Sim cards. Try looking in the play store and look for "my phone number." That might help
Sent from my Android powered coffee coaster.
It just means your number hadn't been imputed correctly on your Sim. It doesn't affect performance, recruit with a few apps.
Sent from my Android powered coffee coaster.
Is there a way to enter that info without installing an app?
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
Hola! Well it seems that the problem is that your number is "Unknown", the Ist Solution is to call your service provider and speak to the tech support for the PDA / Smartphone. Tell them you need a OTA ( Over The Air ) Update to have your Sim card programmed with your Cell Phone Number. They will send the update to your phone with in 24 hours it will be either a silent update or a text message update.
It should be somewhat in "X-XXX-XXX-XXXX" format if you are in US.
IInd solution: Put the SIM in Iphone and edit my number.
IIIrd solution: If SIM is too old then go for a new replacement of the same. They will give you updated SIM mostly free or for very cheap price. The new SIMs usally are updated for smartphones/PDAs.
Good Luck!
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Strange, I do not have this parameter in settings.
Galaxy Note, ICS.
youre in secret service mode just kidding, never seen this myself
Sent from my GT-N7000 using Tapatalk 2
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Hmmm..i dont see "my phone number" under any settings
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
how i fix this problem try to install this sim card in iphone and you can set the number from iphone setting -phone- my number .set you number after that install it in your samsung it should show your number i did it on samsung s7 edge .its working try it and let me know
https://www.google.co.in/url?sa=t&r...aXysP_U7ckhKGOJ1A&sig2=yHqmc-7iVzC_Usop7-sgvQ
Hi guys,
Facing an issue with SMS.
I checked the SMSC number in the test menu(*#*#4636#*#*) which is blank. I do a refresh which populates the number and then an update and it sticks. But as soon as I exit the screen, it again becomes blank.
I can't pin-point this to Lollipop update either, because I was on another carrier post the update and it worked fine then.
Also the carrier I am on now worked fine earlier on the phone(Pre-Lollipop)
Some people suggested doing a cache wipe, but that didn't fix it for me.
Any help ?
Regards,
Neel I
it always shows blank every time you reenter the Phone Info screen. The number only shows up when you click Refresh. This is normal behavior for a working sms function. And you don't have to click Update unless you've changed the number that appears when you click Refresh.
I suggest you make sure the number that you have there is correct for the network you're on. you can Google it or ask the provider. also, even if the numbers are correct the way they're entered (prefix, etc) might be off. Or it could be some other issue that's causing problems, unrelated to smsc. you could check with the provider, try another sim, etc.
dtg7 said:
it always shows blank every time you reenter the Phone Info screen. The number only shows up when you click Refresh. This is normal behavior for a working sms function. And you don't have to click Update unless you've changed the number that appears when you click Refresh.
I suggest you make sure the number that you have there is correct for the network you're on. you can Google it or ask the provider. also, even if the numbers are correct the way they're entered (prefix, etc) might be off. Or it could be some other issue that's causing problems, unrelated to smsc. you could check with the provider, try another sim, etc.
Click to expand...
Click to collapse
Well, the number is correct along with the country code.
The thing is it worked with the same sim earlier, as well as with another provider. Now that I am back on the old provider it's failing, which is what is confusing me.
I'll check up with the provider, now that you've mentioned SMSC thing is in place.
Thanks!