Tracking with Samsung Dive - Galaxy Tab Q&A, Help & Troubleshooting

Having set up my son's Galaxy S with the built in mobile tracking/lock/wipe I decided to set mine up. Unfortunately every time I try to use the Samsung Dive website and send a request to my tab is says "no phone number". Has anyone in the UK or Germany got this to work?
Cheers
Sent from my GT-P1000 using XDA App

same problem :S

I had to take my tab to at&t, and get a new sim card that was properly "apportioned" so the phone number would show up.
If you google "phone number not showing up in 'about phone' " in Germany version of google you will get the appropriate terminology.

Cronner said:
same problem :S
Click to expand...
Click to collapse
mee toooooo. How to solve ? Anybody knows?

working here. did you sign in in mobile tracker? (just remember what the code is for remote lock!)

Try this
go to samsung dive account >help>FAQ>click the last question which is The mobile number does not match....> click the button change mobile number and enter your number. you will see your no

Related

[Q] Unable to send sms on Galaxy Note

My apologies to the administrators for double posting. I posted in the wrong forum.
I am unable to send sms but can receive on my rooted Galaxy Note N7000.
When I check the Phone Information by dialing *#*#4636#*#*, the SMSC: field is blank.
If I click on refresh, it returns "00".
If I attempt to enter the number manually it just returns "update error".
I'm assuming that the number is stored on the SIM card and for some reason the phone can't read/access the stored number. This happened once before after rooting the phone and all I had to do then was hit refresh and update.
I re-checked from time to time and saw that the SMSC field was blank sms messages were sending correctly.
I tried installing Gingerbread 2.3.6 but I'm not sure is this was completely successful. The Settings > About Phone confirms the version as 2.3.6
but
1. it made no difference to the SMSC problem
2. all my settings, data and apps are still there.
3. the phone is still rooted.
I assumed all that would get wiped with a f/w upgrade. The instructions I followed said the phone would be reverted to non-rooted. I guess I must have got something wrong.
I talked to a guy at my local telco today. He spotted that the phone was rooted so was quick to blame that (maybe correctly) as the cause. However, when I showed him the settings page revealed by the *#*#4636#*#* string, he thought this was some software app I'd installed myself and not the phone's f/w till he typed the string on his own phone and saw it for himself.
Can anyone suggest a fix? Un-rooting? Wait for the next official Android upgrade for my phone/region?
Thanks in advance
Trevor
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Hmmm, interesting question. I checked with my telco today and they confirmed the correct SMSC number is 96197777 or this number with the country code prefix, +65 96197777. I'm in Singapore.
I checked my wife's phone and this is also the number she has on her SIM card.
So, I decided to try a trick I read about on the net last night. I put my SIM card in the wife's phone and manually entered 96197777. Then put the SIM card back into the Note and hit refresh (the SMSC field is always blank by default until I hit refresh).
The number that came up was 06915669917777!
I don't recognise this number but it works. I put my SIM card back into the wife's phone and it shows the number I entered - 96197777. I wonder WTF is going on.
Thanks for replying.
UPDATE
I just realised you were talking about the Settings in the Messaging App itself which I missed. Apologies for not reading coirrectly. The Message Centre number was blank so I've now entered +6596197777 and sent a message successfully. I'm still confused about which number is being used though. Maybe the one on the SIM card is ignored but if that's the case, why was I able to send messages with NO number entered in the messaging app itself?
Sorry for the long winded story.
dr.ketan said:
is your Msg center number is correct?
Go to Msging - setting - msg center number - confirm it with your operator/other person using same network.
Click to expand...
Click to collapse

My "My phone number" is unknown?

I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Common Android issue with Sim cards. Try looking in the play store and look for "my phone number." That might help
Sent from my Android powered coffee coaster.
It just means your number hadn't been imputed correctly on your Sim. It doesn't affect performance, recruit with a few apps.
Sent from my Android powered coffee coaster.
Is there a way to enter that info without installing an app?
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
Hola! Well it seems that the problem is that your number is "Unknown", the Ist Solution is to call your service provider and speak to the tech support for the PDA / Smartphone. Tell them you need a OTA ( Over The Air ) Update to have your Sim card programmed with your Cell Phone Number. They will send the update to your phone with in 24 hours it will be either a silent update or a text message update.
It should be somewhat in "X-XXX-XXX-XXXX" format if you are in US.
IInd solution: Put the SIM in Iphone and edit my number.
IIIrd solution: If SIM is too old then go for a new replacement of the same. They will give you updated SIM mostly free or for very cheap price. The new SIMs usally are updated for smartphones/PDAs.
Good Luck!
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Strange, I do not have this parameter in settings.
Galaxy Note, ICS.
youre in secret service mode just kidding, never seen this myself
Sent from my GT-N7000 using Tapatalk 2
leonardoafa said:
I know this is a late reply but here is the steps that i took to fix this issue on my Galaxy S.
Open Phone (Dial pad) hit menu > settings > Additional configs. > tap My phone number.
The phone will read current network configuration and will pop up a box for you to enter your number +1234567890
Thats it.
Hope it helps.
Click to expand...
Click to collapse
Hmmm..i dont see "my phone number" under any settings
hajime_android said:
I am using a pre-paid sim card. Under Settings->About phone->Status, why "My phone number" is "unknown"? I am on GB. I asked people at the Samsung Store and another retail store. Nobody could answer why my phone number is listed as unknown. Anybody knows the reason and how to fix the problem? Thanks.
Click to expand...
Click to collapse
how i fix this problem try to install this sim card in iphone and you can set the number from iphone setting -phone- my number .set you number after that install it in your samsung it should show your number i did it on samsung s7 edge .its working try it and let me know
https://www.google.co.in/url?sa=t&r...aXysP_U7ckhKGOJ1A&sig2=yHqmc-7iVzC_Usop7-sgvQ

[Q] Help With 4G Data in HTC One AT&T

Hello everyone,
I am somewhat new to android phones, as I just got an HTC One 3 months ago. I successfully rooted my phone and installed the Android revolution hd rom for Jelly bean 4.2. Recently whenever I try to use my data it doesn't work, even though I have a good amount of bars. Also I have not been able to receive mms messages and pictures, they just say "message not downloaded, generic network failure". Any suggestions are welcome.
Thanks,
Whawhasiscumba
whawhasiscumba said:
Hello everyone,
I am somewhat new to android phones, as I just got an HTC One 3 months ago. I successfully rooted my phone and installed the Android revolution hd rom for Jelly bean 4.2. Recently whenever I try to use my data it doesn't work, even though I have a good amount of bars. Also I have not been able to receive mms messages and pictures, they just say "message not downloaded, generic network failure". Any suggestions are welcome.
Thanks,
Whawhasiscumba
Click to expand...
Click to collapse
Go to settings > Mobile Data > Access point names and see if theres anything there. You may need to log onto your carriers website and download APN/MMS settings.
Dempsey22 said:
Go to settings > Mobile Data > Access point names and see if theres anything there. You may need to log onto your carriers website and download APN/MMS settings.
Click to expand...
Click to collapse
Ok so I entered in all of the APN information, and saved it. Is there a step I missed because it unfortunately I still not working. I noticed that I had some other APNs in my list and I was able to select one of them to use. Should I be able to do the same with the one I just saved?
whawhasiscumba said:
Ok so I entered in all of the APN information, and saved it. Is there a step I missed because it unfortunately I still not working. I noticed that I had some other APNs in my list and I was able to select one of them to use. Should I be able to do the same with the one I just saved?
Click to expand...
Click to collapse
What carrier are you with first of all ?
I am with AT&T.
Sent from my HTC One using xda app-developers app
Try typing *#*#4636#*#* in the dialer, click "phone information", then go down and set preferred network type to "gsm/wcdma/lte auto" That's what worked for me.
Sent from my HTC One using xda premium
I just tried the phone information, unfortunately no luck. Thanks though. When I rebooted my phone today there was a notification that popped up that said "sim card inserted, tap to complete setup". I tapped it and a list of my "providers" popped up but at&t wasn't on the list.Is this the source of the problem?
I'm not sure, I've never seen that. Have you tried taking your SIM card out and putting it back in?
You could always call att, ask to get transferred to tech support and have them enter the codes for you. Maybe they got messed up somehow? Idk...
Sent from my HTC One using xda premium

Quick SIM question

Could someone that has the Note 4 and used the new sim:
go into Settings, about device, status and see if your phone number shows up in the "My Phone number" field for your sim.
I used the new sim but mine is showing "unknown" yet everything works.
Hi,
I used my old Sim card for 2 days and yesterday put the new one in and activated it on the t-mobile website and my phone number shows.
Sent from my SM-N910T using XDA Free mobile app
That's what I was afraid of. guess I'll have to give them a call.
Quick question, how come you guys changed to a new sim?
I did because they included it in the box so I figured there might have been a reason.
Mine is also unknown. Is this bad?
You two guys that have unknown... Does wifi calling work?
Yes it works fine.

need help getting my brothers phone working again

Hi I'm needing help bypassing the activation lock on my brothers phone he bought it off eBay and when he got it he reformatted it (activation lock was not on in settings) but when he tried to go through the set up it asked for him to log in to the Samsung account (witch there wasn't one logged in when he formated it) now he's locked out of his phone and I can't work out any way of getting around it my self I have checked the imei number and the phone hasn't been reported as stolen
He has contacted both the eBay seller and Samsung but neither have been of any help it was running android 5.1.1
Make a Samsung account and log into it when the phone prompts for it.
Sent from my SAMSUNG-SM-G900A using XDA-Developers mobile app
johnnynmonic said:
Make a Samsung account and log into it when the phone prompts for it.
Click to expand...
Click to collapse
Thank you but I have tried that with both mine and his Samsung accounts and both say processing error and will not proceed

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