My sprint Marquee started to develop an annoying problem: reset during call. I cannot post link yet, but there are several other Marquee users reported same problem in androidcentral forum.
It's not a complete reset, but the screen will turn blank and not responsive, only the four button will flash the led. After 1 minute it will come back.
I knew I can try to restore to factory default, but after a little search, I saw many android phone user met this problem, and many of them were using factory default settings. So I decided to uninstall apps and install an error log app for next reset.
Yesterday there was another reset, and I saved the error log immediately after the reset. But I'm not sure if the error caused the reset can be recorded.
Hear are the error log, anybody can have a look at it and get some ideas about the problem?
For the apps I installed in my Sprint marquee:
It was rooted. No task killer. Used to freeze sprint bloatware with Ti backup but I uninstalled Ti backup earlier.
Was using Go launcher, then zeam launcher.
Was using dialer one, then back to stock dialer. the call log was limited to 7 days. -- I was guessing it could be the call log too long.
For the error log files:
alogcat.2012-01-26-18-06-31-error.txt
this one was generated right after the reset, but I didn't know how to turn on time display at that time.
The reset occurred on about 18:06.
alogcat.2012-01-27-00-00-52-warning.txt
this one was generated later at night with time displayed. It's a log on warning level.
alogcat.2012-01-27-00-03-07-info.txt
this one was generated later at night with time displayed. It's a log on info level.
Related
My warranty expired, so I figured why not root... but it's turned out to be quite the ordeal to get things back in working order.
I unlocked my bootloader, flashed amon ra's recovery, and then tried to flash a pre-rooted gingerbread rom from another sub-forum. I got stuck on the "X" after a reboot, and couldn't get past that after several attempts, so I tried flashing CyanogenMod 7.0.3. That worked, but it really wasn't what I wanted.
A little frustrated, I used the passimg.zip method from the wiki to go back to froyo and let it update back to gingerbread. But the gingerbread update kept failing immediately upon trying to download it. I told it to factory reset and format my sd card, which seemed to fix it enough to download and update successfully.
But now I can't seem to add contacts to my phone. It says the contact is saved, but it doesn't get added to the list. If I dial manually, the name I saved shows up like normal during the call, but is still not displayed in the contact list. I tried loading contacts from my SIM card, but same thing, says they are saved, but nothing is displayed in the list. I looked for settings that may hide them, but couldn't find anything.
I've tried several factory resets now, and reflashing amon ra to preform wipes, but it's the same every time. I can add contacts immediately after a reset's first boot and have them display normally, but if I let the screen timeout, new ones fail to display when added afterwards. Rebooting seems to have no effect.
I feel like I'm missing something simple here, but I can't for the life of me figure out what. It worked fine prior to me mucking with it.
Any ideas on what I can do to solve this?
Accounts and settings. Sync contacts.
Sent from my Xoom using Tapatalk
I really didn't want to do that, but for some reason it worked.
It added my phone contacts that already displayed normally to "my contacts" in my Gmail account, the ones I added later that refused to display on the phone were added to "other contacts".
Since the sync, I can now add numbers to my phone and they display normally... but why did it do this in the first place? I assume it was something I did when setting my phone back up the way I like it, but what?
I really want to avoid doing it again in the future, it's an annoying step go back into gmail and delete my phone book from it when my N1 borks up like this.
Running on 2.2, rooted. ever since i upgraded to 2.2 i've been having all sorts of problems with my phone. first it was i couldn't download apps from the market(the clear data didn't work at all), so i factory reset, that fixed that.. then 2 days later my wifi wouldn't connect to my home wifi connection anymore so factory reset again.. it's been about a week, now it's sending text to the wrong people and when my girlfriend sends me pictures from her iPod touch (she uses textfree because her phone broke and she can't get a new one yet) but it shows up black (for the pictures) then i found a solution to seeing the picture, saving the attached item, but when i do that it says "copied to SDcard" but when i go into gallery to find it, it's no where on my phone. i found out that sometimes restarting my phone will show it up, but half the time it just shows up at the most random times like after i look for it & restart if it isn't there a few hours later it will be
So anyway to fix this without factory reset?
You need something more than just factory reset. You need to completely reflash your ROM. Use a fresh download because the one you used could have been messed up slightly.
Sent from my SAMSUNG-SGH-I897
I didn't make any significant modifications in the time frame this happened so i am at a loss for HOW it happened BUT, my phone is not recieving calls properly. whenever i get a phone call my home back and app buttons disappear and the accept or decline call screen doesn't show up. additionally i can't pull down the quick setting menu. once the caller hangs up i can call them back with the usual call back button as the normal missed call screen appears. i can also make calls normally.
I tried clearing cache, hard and soft reboot, restoring to an older known working date with titanium backup, re-downloading avg antivirus and scanning.
the only thing i have done to my z3c in the past couple days is download play legacy to try and update some apps i got from amazon for free from the play store automatically (tuneinradio pro and friday night at freddy's) i really don't like the amazon market place ... after this happened i uninstalled play legacy and it still didn't help. has anyone gone through something similar or can maybe help me as i really don't want to start fresh i have my system exactly as i want it and would like to avoid restarting from scratch.
thank you
bump
Restore your nandroid backup or reflash the rom.
This is one of the weirdest problems I've had. I'll try to be very specific. I'm running Android 6.0 on a Moto G 2014. I was just using my phone, on YouTube, when it decides to randomly reboot. Ok, just an error. Then I noticed that my phone's lockscreen never shows up anymore, and I can't pull down the quick settings. I thought it was just an error from the unexpected reboot it had, so I do a full reboot. No change. Okay, maybe clearing cache and dalvik will solve this. Cleared, reboot, Android is Upgrading, and no change. Okay, now I'm worried. So I restore a system backup from a month ago, reboot, and no change. I also tried uninstalling xposed framework, and no change. Now I don't know what else there is to do before factory resetting, because I really don't want to do that. By the way, here's all of the problems I've noticed since that reboot:
Can't pull down notifications.
Lockscreen will not show up at all.
Home button does not work at all, pressing it does nothing. I have to press back if I want to get to the homescreen.
"Developer options are not available for this user" error screen, even though I'm the only user
adb won't respond (probably for the reason above)
I get no notifications at all
I can't receive calls
Any tips or steps I should take to find this problem? Any help is appreciated.
Solved
Restoring System, Data, and Boot from early June took the problem away. But it bothers me that I'll never know what the problem was.
Currently have a G890A, AT&T, Android 6.0.1, Baseband: G890AUCS5CPK4
I've spent days of time trying to understand and fix repeated freezes/crashes, and am curious if you think my understanding of the problem is likely accurate and if the next steps make sense. Below are current issues, my previous solution attempts, best guess at the problem, and next steps to solve it. Thanks for taking the time to read this!
Issues:
- Starting at the Android 6.0 update, the phone began freezing intermittently when installing/updating certain apps.
- Freezing was unaffected by subsequent firmware updates
- Freezes happened before I could see which apps were starting to auto-update.
- During a freeze, the phone gets warm and drains the battery quickly. Power+down will reboot the phone, then it usually freezes again.
- After the first freeze, freezes and crashes would then continue on bootup, sometimes over 20+ reboots, usually while drawing "SAMSUNG" letters or soon thereafter
- Eventually whatever was installing/updating/uninstalling seems to take, and the phone finally stops rebooting.
- Disabling auto-updates prevents freezing
- After a factory reset it takes hours of rebooting, getting lucky enough to see the home screen, and for luck to hold long enough to open the play store before a freeze happens
- Freezing does not happen when updating every app. Installing/updating Google Inbox and Khan Academy both caused 20+ reboots/hangs. Trying to uninstall Khan Academy produced another 20+ until the uninstall finally seemed to take. I haven't tried to uninstall or update Inbox.
Current efforts to fix the problem:
- Safe mode: no improvement
- 3 factory resets: no improvement
- 3 factory resets + safe mode: no improvement
- Disabling auto-updates: effective, as long as I never install or update apps
- calling ATT: They said go to a Samsung rep at Best Buy
- talking with Best Buy Samsung rep (closest is an hour drive away): Best Buy says they can re-flash G890AUCS5CPK4, but my concern is that whatever got corrupted in an earlier update won't be fixed by re-flashing that version.
- calling Samsung: Samsung says they'd be happy to look at it if I send it to them a couple weeks. They also state that they'll send it back untouched if I try flashing it myself.
Best Guess About the Problem
Something got corrupted in Play Services during the 6.0 update; something that runs early in bootup and continues any in-progress installation/update processes.
Next Steps
- Determine on this thread whether it makes sense to reflash G890AUCS5CPK4 at Best Buy
- If so, take the phone to Best Buy for a reflash. If not, find a backup phone for a couple weeks and send the GS6 to Samsung
- Prefer not to try flashing it myself since I have no experience and don't want to brick it or remove the chance for Samsung to fix it as a backup plan.
Do the best guess and next steps make sense? I really like the s6 active. I've had it just over a year and want to keep it for a while. It's gone rafting, kayaking and hiking in all kinds of weather, and operated flawlessly in and out of water the entire time. Fantastic phone until this issue.
Thanks again!
Adam
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
anneoneamouse said:
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
Click to expand...
Click to collapse
@anneoneamouse, Great question. Thanks for asking. I did a few of them via Samsung's Smart Switch, then uninstalled most of those. I didn't think about the APK's stored by Smart Switch being corrupted somehow. Trying reinstalls from the Play Store now.
And... it's been about 3 hours. A number of previously failing apps worked when installed from the Play Store. I was excited. Then I uninstalled Google Inbox and reinstalled it from the Play store, and the phone froze. Multiple reboots never got it past the loading screen after that. Eventually I did a factory reset. The phone still froze with only factory apps. No non-factory apps installed from any source. Four more factory resets later, no progress. It's probably time to send this critter to Samsung.
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
anneoneamouse said:
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
Click to expand...
Click to collapse
Sorry for the slow reply. Just saw this. I did cache wipes followed by resets, which also log to the screen that they're doing a cache wipe. Uninstalling/reinstalling inbox stopped being an issue because I could never get far enough to install Inbox again from any source. As soon as I logged in with a google account during setup, the factory apps started updating and the hanging/crashing began. Sent it to Samsung.
Appreciate your help!