hello i have question about htc repairing centre, i have got problem with back cover or front panel, cover and front panel dont fit properly and my signal is poor or i dont have signal :/ i arrange repair and courier but dont have proof of purchase ( phone is under guarantee but proof of purchase is in other country and i cant bring it here now)
what happens when i send my phone to repairing centre without proof of purchase?
As long as your phone is not a stolen phone, it should be fine , if you can't provide proof of purchase, you may have to pay a little of money.
Sent from my HTC Sensation XL with Beats Audio X315b using XDA App
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Last friday, my phone started to have a pink tint near the bottom of the screen. Since then, this pink has spread across half the screen. I still have about 1 month on my manufacturers warranty, however, a few months ago i replaced my screen with an OEM one i found on ebay.
I did a bit of research and i found out AMOLED screens at one point had a pink screen defect on certain phones.
Has anyone encountered this problem?
Would you guys risk sending it into the repair depot for repairs? The customer representative told me if my phone is physical/water damage free, they will repair it under samsung's manufacturer warranty.
I don't want to lose 25 shipping it there and another 25 for the phone assessment only to find that it isnt covered...
Any ideas?
Dont worry friend...just send it to service center and they will replace it.Dont dealy,you cannot solve this problem by your own.
100% chances are that samsung will replace it.My friend also had such issue and samsung replace it and handed the phone in 3 days.In our country,you have to walk to service center to obtain warrenty.No shippibg here
Sent from my GT-I9000 using XDA App
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
sleeplessfreek said:
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
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if u changed the screen then how come ull get any replacement,i doubt it...go to a sammy center an replace the screen..u cant repair the pink or watever the screen as got...gudluk
the first screen needed replacement due to a crack. i knew samsung wouldnt cover the cracked screen so i replaced it myself. however, this time the OEM screen now has a tint of pink
Manually walk to a Samsung center and ask then that can this he repaired under warranty? If they say no ask them what cost they will take to repair it and if the cost ain't high go for it get a new screen ! Don't think a lot in such matters Coz at last u will have to get it repaired by some means! Hope I helped!
Sent from my sgs
kernel: galaxian
Rom: jetpack
sleeplessfreek said:
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
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Click to collapse
It will be good idea to walk manually to samsung service center.Dont tell them that in past u replaced the screen and also dont act like technical expert with them.Just behave as noob and i think you will have success
Sent from my GT-I9000 using XDA App
hahah behave like a noob and you shall recieve hahah
Sadly,i dont have a samsung repair center within walking distance. For me its actually 13 hour drive <- way.
The repair center requires me to send via purolator to their facility then pay them a 25 dollar inspection fee. They do no have walk in service.
This is why i wanted to ask for everyone's opinion before i invest another 50 dollars into something that has already failed me twice...
I know they would probably never accept this claim...
I bought this vivid used...and its obvious its been dropped once or twice...as a result the plastic casing of the phone is loose ( the side area in between the screen and the battery cover ), on top of that I have recently started expierencing random shutdowns where I have to actually pull the battery and put it back in to boot it back up...the phone is on stock ics and only non stock app installed is XDA...so its not like thetes a tweak/mod causing the shutdowns
So my actuall question...if I filed a warranty claim with HTC do you think they would replace it with a refurb?
I've read a story about a guy who got denied warranty cause of a small scratch...and he had to pay for them to ship it back...
Sent from my HTC PH39100 using XDA
mg2195 said:
I know they would probably never accept this claim...
I bought this vivid used...and its obvious its been dropped once or twice...as a result the plastic casing of the phone is loose ( the side area in between the screen and the battery cover ), on top of that I have recently started expierencing random shutdowns where I have to actually pull the battery and put it back in to boot it back up...the phone is on stock ics and only non stock app installed is XDA...so its not like thetes a tweak/mod causing the shutdowns
So my actuall question...if I filed a warranty claim with HTC do you think they would replace it with a refurb?
I've read a story about a guy who got denied warranty cause of a small scratch...and he had to pay for them to ship it back...
Sent from my HTC PH39100 using XDA
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I would go to an at&t device center if there is one in your area. The device has a year warranty plus they will tell you on the spot if they will exchange it or not. I have exchanged devices threw them that had physical damage it depends on the person there whether or not they will exchange it
N!ghtgold said:
I would go to an at&t device center if there is one in your area. The device has a year warranty plus they will tell you on the spot if they will exchange it or not. I have exchanged devices threw them that had physical damage it depends on the person there whether or not they will exchange it
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even though i bought it used from craigslist? well ill give my local att device center a visit when i get a chance...
As long as you are in good standing with att, you should be able to get your phone replaced. Within reason, of course, and you may experience different results.
Sent from my R800i using xda premium
Hello
As you can tell I'm a noob so be gentle
My son dropped his sensation xl beats and cracked the screen and now he has a black bleed which I presume means the LCD is also stuffed. Thought I was fine as its insured but surprise surprise I called the ins company and told them what happened and they won't pay out as he is 15. No one mentioned the age when I insured it so that will teach me not to read the small print:crying:
When he first smashed the screen I ordered a digitiser on eBay as was going to change it myself after looking at tutorial but now I see the bleed I think it's a whole LCD job. What do you guys and gals think?
I've looked at screen repairs and its well over £100. The phones still under a year old and has been back to htc twice due to lock button and case issues and they still failed to complete it properly the first time but this obviously a user error so can't even go there.
Any suggestions please?
Ohh crayky!!! To be honest with u mate u basically said what lots of us would suggest u. It's Very nasty what the company said really, would be fuman mate. I think I personally would not bother as u could mess up more while ur trying to replace the LCD part too. If u got money to pay that much money to repair, u could easily save some more pennies and get a second hand on ebay as the praces of our XL getting cheaper when u wana buy them second hand!
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
adilkral said:
Ohh crayky!!! To be honest with u mate u basically said what lots of us would suggest u. It's Very nasty what the company said really, would be fuman mate. I think I personally would not bother as u could mess up more while ur trying to replace the LCD part too. If u got money to pay that much money to repair, u could easily save some more pennies and get a second hand on ebay as the praces of our XL getting cheaper when u wana buy them second hand!
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
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Thanks for reply. The xl's are going for about £150 on eBay so would probably repair. Can you just confirm that if I can see a black bleed its more than just a digitiser/glass?
Does the phone powers up? I'm not technician myself but I think if it does that means black bleed is more then just a digitiser. By the way did they actually gone down to £150!!? That's really crazy cos I actually believe our lovely XL are worth more then that!! Good luck mate.
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
Itbarbie said:
Hello
As you can tell I'm a noob so be gentle
My son dropped his sensation xl beats and cracked the screen and now he has a black bleed which I presume means the LCD is also stuffed. Thought I was fine as its insured but surprise surprise I called the ins company and told them what happened and they won't pay out as he is 15. No one mentioned the age when I insured it so that will teach me not to read the small print:crying:
When he first smashed the screen I ordered a digitiser on eBay as was going to change it myself after looking at tutorial but now I see the bleed I think it's a whole LCD job. What do you guys and gals think?
I've looked at screen repairs and its well over £100. The phones still under a year old and has been back to htc twice due to lock button and case issues and they still failed to complete it properly the first time but this obviously a user error so can't even go there.
Any suggestions please?
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Have you checked your house content insurance to see if you are covered for accidental damage?
rlamba said:
Have you checked your house content insurance to see if you are covered for accidental damage?
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Yep just called them and awaiting a call back but have checked and I do have accidental cover with a £150 excess
Not having much luck but hey ho!
HTC say they cant give me a quote unitl they look at it but I am looking £100 + but it's looking like its worth it as I have over a year apparently to run on warranty. I thought it was 12 months but its 24 months warranty so if they replace the screen :crying: it bring it back under warranty:good:
well ongoing saga the home ins have a £150 excess and they will on repair with a non HTC repairer so this will invalidate the warranty so I will have to book it in to HTC
Itbarbie said:
well ongoing saga the home ins have a £150 excess and they will on repair with a non HTC repairer so this will invalidate the warranty so I will have to book it in to HTC
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Hello
Just in case it helps another reader I got this fixed for £118 at HTC. I know its a little expensive but at least it wil be back under warranty
Hi
My sister snatched my phone and it fell and now the screen is cracked . The display and touch is fine so the phone is pretty usable.
Please tell me how should I fix it or get it fixed. I read ifixit rates it 1/10.
I bought it from eBay USA and I live in India so I dont have manufacturer warranty.
All suggestion will be welcomed
The guy in this thread took the phone apart, says it's not as hard as he first thought:
http://forum.xda-developers.com/showthread.php?t=2353895
Sent from my HTC One using xda premium
Hi everyone.
I got my brand new HTC One yesterday and this phone rocks! Only problem is the camera getting the what you guys already know as the red/purple tint due to camera defect.
Now i live in guyana and sadly there are to htc repair centers. I bought this phone from the US.
I have the sd vd6869(1.0) cinesensor 2013-05-10 camera sensor in my phone.
I read somewhere on this forum that persons with this problem send their phone to a repair center and the replace the sensor with ov4688 sensor module.
Is there a way for me to buy this module online or something?
There are guys over here who can replace it easily.
Please help. I really love taking images.
Thanks very much.
pros1996 said:
Hi everyone.
I got my brand new HTC One yesterday and this phone rocks! Only problem is the camera getting the what you guys already know as the red/purple tint due to camera defect.
Now i live in guyana and sadly there are to htc repair centers. I bought this phone from the US.
I have the sd vd6869(1.0) cinesensor 2013-05-10 camera sensor in my phone.
I read somewhere on this forum that persons with this problem send their phone to a repair center and the replace the sensor with ov4688 sensor module.
Is there a way for me to buy this module online or something?
There are guys over here who can replace it easily.
Please help. I really love taking images.
Thanks very much.
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Your phone is brand new, you should consider contacting htc usa and sending your phone for repair so your warranty will not be void. Im pretty sure repairing an htc phone from an unauthorized shop void your warranty.
alray said:
Your phone is brand new, you should consider contacting htc usa and sending your phone for repair so your warranty will not be void. Im pretty sure repairing an htc phone from an unauthorized shop void your warranty.
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Yeah but how will i send it i'm in guyana. Oh and i email HTC USA this morning , lets hear what they say.
Does it have a US warranty? Then your best bet may be to do what I did - find someone you trust who's traveling to the US and ask them to deal with it for you. The only thing you'll pay for is shipping to HTC.
Give it plenty of time just in case - they do the repair itself very quickly but the shipping back and forth will take a few days, and there may be a holdup if they see something else that needs to be repaired and they have to contact you about it.