Several problems on a new Galaxy Note N-7000!! - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hello everybody,
I apologize for this post being so big but I had to cover all the details. I just got my new Galaxy Note N-7000(ceramic white) in India through Flipkart.com on 13th Feb. The phone worked fine the first day but since the next morning, I have been encountering a lot of problems. This is my first ever android phone so im pretty new to android and I am really scared if I might have gotten a defective piece. So please guys any help would be really great!
Here are some of my problems -
1. Phone restarted when moving apps from phone to SD card. Happened once.
2. Restart when changing the tabs in stock internet browser. Happened twice. Also the tabs move with a bit of lag. This is surprising with such high specs of the phone.
3. Restart when browsing the gallery. Happened Once.
4. Restart when connecting to usb mode through USB Utilities under settings>wireless and network>USB utilities. Happened Once.
5. Freeze when viewing gallery. Happened once and I had to remove the battery and reinsert and switch the phone back on because even the home button was not responding.
6. Freeze when trying to attend incoming call. Happened only once.
7. Advance task killer shows several apps open even if I never touched those apps. Mostly they are the default Samsung apps but sometimes a few apps I installed.
8. Apps like skype, viber, ect crash often and give a message 'application crashed and gives options to either force close or report'
9. Generally gets very hot even when browsing the internet or the market and burns like hell when gaming. The heating problem has reduced a little ever since I updated the firmware which Kies showed.
Guys, Im not sure if I am just panicking for nothing and if these things are normal but I feel such a costly phone with high specs shouldn't give these many problems. Plus I have installed only decent apps like skype, facebook, viber, astro, asphalt 6, blood and glory, angry birds, omnisketch, box, barcode scanner to name a few and they just fill only up to half the 4th app screen . I haven't installed any custom roms or have rooted my device yet as I am a complete noob. I havent even installed any apk's or apps outside of the android market or Samsung apps. Thanks in advance for any help!

First thing you should perform is Hard Reset.
backup your data then go to setting - privacy n Factory data reset (dont select to format USB storage. so data on SD card will remail as it is.

dr.ketan said:
First thing you should perform is Hard Reset.
backup your data then go to setting - privacy n Factory data reset (dont select to format USB storage. so data on SD card will remail as it is.
Click to expand...
Click to collapse
ok i will try this now and then install the apps back and let you know...but are you sure these problems are not a manufacturing defect or some hardware problem?..Hey btw what is the difference between hard resetting from the privacy settings and hard resetting by pressing the volume up+lock button+menu button?

Doesn't sound hardware related in my opinion. If hard reset doesn't work flashing a new rom will more than likely solve it. I've never had these issues though (other than apps auto starting on boot). Is there not an update available for the firmware?
Sent from my GT-N7000 using XDA App

dr.ketan said:
First thing you should perform is Hard Reset.
backup your data then go to setting - privacy n Factory data reset (dont select to format USB storage. so data on SD card will remail as it is.
Click to expand...
Click to collapse
Now that the topic has come up, Dr. Ketan.. Could you please explain the difference between a normal reset and a hard reset. I tried searching. Couldn't find an accurate answer.

adtyn_1991 said:
ok i will try this now and then install the apps back and let you know...but are you sure these problems are not a manufacturing defect or some hardware problem?..Hey btw what is the difference between hard resetting from the privacy settings and hard resetting by pressing the volume up+lock button+menu button?
Click to expand...
Click to collapse
You just check it first without installing extra application then after. If it occurs only after installing some stuff, it is just confliction with app.
Both methos are same, reset with recovery option is useful when you are unable to boot your device normally.
Technoholik said:
Now that the topic has come up, Dr. Ketan.. Could you please explain the difference between a normal reset and a hard reset. I tried searching. Couldn't find an accurate answer.
Click to expand...
Click to collapse
What i know is soft reset is just clear appl n memory from background, say simply rebooting device.
Hard reset will wipe all data except from System ROM, so making device as it was at time of purchase.

I also wanted to add that some apps will run in background. They are software update, samsung hub, samsung account, wifi sharing. etc. Apps like a keyboard or rdio will run in background.
Rooting the device allows you to have greater control and the ability to freeze apps so they can't run in background.
Sent from my GT-N7000 using xda premium

Related

Diamond Reset Itself, Locked Main Memory, Much More!

Hi, I've been trying to track some answers down all day about this, and I have no idea what's going on.
Last night, my phone was being a little slow, so I held the power button down and rebooted it. When it turned back on, it asked me to calibrate the screen and asked me if I wanted a password, and when I was finished, my SPB Mobile Shell didn't launch, and I noticed that I had no contacts, texts, or e-mails anymore.
However, it keeps on telling me that my storage memory is critically low. My theory is that my data is all there, I just can't access it for some weird reason. I ca actually use my old ringtones, so it wasn't a complete hard reset.
At first, I tried to hard reset the phone, but I don't have the "clear storage" application at all, so that's out. My next step was to try and see if I could somehow et someone at the phone store to flash it, but they just told me I had to buy out my contract because they are dicks. Big ones.
So I went home and tried to flash my ROM back to stock, so that at least I could erase the storage memory and restore some semblance of functionality, but I can't even do that. When I try to use Sync, the phone won't work, and on my Windows 7 machine, I can see that I have used 100% of the storage memory, and the drive is completely locked. I can't remove files from the computer, nor on the phone itself.
I tried to flash the thing, but even when I put it into the bootloader mode, the Flashing stops at 0% and nothing ever happens.
The phone is a CDMA Diamond 500, with MTS as the carrier. I just want to have access to that drive, is there any possible way to do this? Any info would be greatly, greatly appreciated.
Thank you to anyone who helps me out!
Just a quick note:
I found another person exhibiting this exact problem, but his problem was solved by hard resetting the phone. I can't hard reset my phone through ordinary means as described above, but is there any other way, like from the bootloader or by using hardware buttons? If I could hard reset, I think I could fix this whole mess.
Never mind, I managed to get it done.
Nothing to see here, folks.
I would use "Microsoft My phone" to back up my contacts and photos docs etc on your device drive. I'm not sure that a hard reset would even effect your "internal storage" so it's worth a shot.. You can find a .cab in the marketplace for the program. I know whenever I flash my phone it doesn't effect my Internal storage.
Sorry... to hard reset from bootloader hold down the volume down button and the center Touch wheel button and power button when you turn it on.

Serious nexus one problem!!! Help!

Had the phone for few days and a problem when i clicked for example the "MESSANGING" on my home screen it lead to aim screen to i click back it went to another app then i lcicked home i went home and clicked messanging again and it went to another screen of a app why isnt it go to messagning? it works now but it did that twice!!!! it froze everytime i tryed to quickly share a photo via facebook it froze one time there.well a new problem happened..... i locked it the nwhen i lciked the power to unlock no puzzle unlock wasnt there it was just my backround.. then i keep lockign and unlockign no puzzle i shut the phone off and restated?
Your best bet is to wipe your phone and flash a fresh rom onto it. What rom are you using?
its regular updated 2.2 nexus build number FRF91 idk anything else? its not rooted
Oh ok so purely stock.
1. Backup all your contacts:
*Open Contacts app
*Press menu softkey, select Import/Export
*Export your contacts to sd card
2. Go to settings -> privacy -> factory data reset [THIS WILL WIPE ALL DATA ON THE PHONE]
Your phone should restart, and you should be good to go.
thanks bro... why u think its glitching liek that because maybe all the apps i got like 20 from market and task killer? or what can it be? by the way i factory restored it once not because of this problem but jsut to clear all apps quickly... so i just did it lets see how it goes from now....
No problem, I'm here to help.
I remember reading recently that task killers from the market actually may do more harm than good. I don't exactly remember why, but that may be your problem...
P.S. I always thought task killers required root...I guess you learn something new every day
hahaha true true.. so these problem u heard about before or first time?
I've never heard of your specific issue but anything is possible
gotcha so right now i download most apps such as aim,calorie counter, magic marker, pandora, yahoo mail, drink recipe, shazam, shopsavvy, WHERE thats about it.. no task killers no battery displayers no nothing.... hopefully this problem wont occur....
Good. Just send me a PM if you run into the issue again
gotcha.. thanks anyone got any ideas why it would occur..... apps? virus?
Were you using a program to customize the icon? Like Folder Organizer?
nope.. but i did have astro zipper program i had lock up 2.0 i had werid thigns just got a habit of downloading i enedup delting lots but problem occured i just did a factory reset so far no problem.....
bigg12x said:
Had the phone for few days and a problem when i clicked for example the "MESSANGING" on my home screen it lead to aim screen to i click back it went to another app then i lcicked home i went home and clicked messanging again and it went to another screen of a app why isnt it go to messagning? it works now but it did that twice!!!! it froze everytime i tryed to quickly share a photo via facebook it froze one time there.well a new problem happened..... i locked it the nwhen i lciked the power to unlock no puzzle unlock wasnt there it was just my backround.. then i keep lockign and unlockign no puzzle i shut the phone off and restated?
Click to expand...
Click to collapse
From what you're explaining, its seems you're experiencing the touchscreen issue. Most if not all of the N1's have this problem. It's a known defect that HTC chooses not to admit too. As of now there's only a temp fix which is to press the power button on & off. Its a problem that randomly occurs. There's nothing that'll specifically trigger the problem, it just happens when it happens. Flashing to a custom rom will not solve your problem becuz its hardware related. If you haven't voided your warranty in any way, your best bet is too warranty exchange/repair your device until its fixed.
ya im going to call warrernty now and see what the deal is!

Force close of Apps and other problems Help

Hi,
The problem is this whenever I go to open or use certain apps I get a sharp vibration through the phone (Samsung Galaxy s (i9000)) and an error message (sometimes it flashes up and quickly disappears so i can't read it) however in some cases such as the Advanced task killer app i am able to read it it goes like this "(process.com.rechild.advancedtaskkiller)".
It is not solely associated with advanced task killer, it is present in Angry birds Rio (not even the original), beautiful widgets, Smart Battery Monitor, Weatherbug etc. (not always the same message as above).
I have updated it to 2.2.1 as per the Samsung Kies software but that was around 2 weeks ago, and it was fine until yesterday when I changed the battery (i had ordered another one for a backup and i wished to charge it fully) it was a genuine Samsung battery from a reputable online company (and I have since switched back to the original).
Other problems i have had since then is all my calender notes have been erased, my message & ring-tone have been reset, my email accounts have been erased, my contacts are not visible in the contacts menu (i have to select them through messages).
Any advice would be of great use.
this is very common when changing ROMs, happened to me a million times.
first of all if you have the 3 button combo, go into recovery mode, and then wipe cache, wipe dalvik cache and then reboot.
if that doesnt work, you will have to do a full factory reset, but if the phone is use-able at the moment, do a backup with Titanium Backup before you do the reset.
a full factory reset is a MUST when flashing ROMs, this helps unwanted files from the previous ROM coming over to the new ROM,
I know you did this through KIES, but i have never used it, i dont like it, Im not sure whether KIES, is supposed to do a reset when upgrading. but do one anyway

LG Launcher problem after upgrading to 2.3

Hi,
I've just updated my 2X from v10f to v20d. What I noticed is that the time for the stock launcher to be really responsive is much longer. Before the update, it takes about one minute after booting... now it takes about 3...
What I mean is that the screen as well as the capative buttons does not respond to my touch. Although phone calls can still be received, I just can't initiate any apps...
I'm not sure if it's solely the problem of the launcher, or other issues. Does anyone experience the same and any suggestions?
Thanks
You should do a factory reset, I don't know if you did one, this should help.
Sent from my LG-P999 using xda premium
speedy25ca said:
You should do a factory reset, I don't know if you did one, this should help.
Click to expand...
Click to collapse
+1. I had this issue earlier and a reset fixed it for me.
Just tested mine (upgraded from 10d to 20d).
- 45 secs from pressing power button to unlock screen.
- And about another 20 secs to scan SD cards (16GB external) and set-up root apps.
Had no problem with buttons or opening apps, even when the SD cards were being scanned. Just a slight bit laggy during that 20 secs.
As others said, you might need a factory reset. I had mine factory reset about 3 weeks ago under froyo before the upgrade, perhaps that "washed" away past 8 months of accumulated data junk.
Hi, I'm just wondering if you do a factory reset, will all the data be wiped/erased/gone?
Thanks.
randomu said:
Hi, I'm just wondering if you do a factory reset, will all the data be wiped/erased/gone?
Thanks.
Click to expand...
Click to collapse
all data on system (like sms, app, phonebook, etc) but not on sdcard (both int and ext
thanks all for your reply
i have found a work-around for this problem. whenever the screen becomes not responsive, i can still pull down the status bar... then i press the home button, and everything would become responsive again... so, i'll live with it before i really need to do a factory reset
and by the way, besides booting up, i also found that the screen would become unresponsive whenever i turn on/off wifi...

G890A freezing during installs/updates and bootup after - narrowing the problem

Currently have a G890A, AT&T, Android 6.0.1, Baseband: G890AUCS5CPK4
I've spent days of time trying to understand and fix repeated freezes/crashes, and am curious if you think my understanding of the problem is likely accurate and if the next steps make sense. Below are current issues, my previous solution attempts, best guess at the problem, and next steps to solve it. Thanks for taking the time to read this!
Issues:
- Starting at the Android 6.0 update, the phone began freezing intermittently when installing/updating certain apps.
- Freezing was unaffected by subsequent firmware updates
- Freezes happened before I could see which apps were starting to auto-update.
- During a freeze, the phone gets warm and drains the battery quickly. Power+down will reboot the phone, then it usually freezes again.
- After the first freeze, freezes and crashes would then continue on bootup, sometimes over 20+ reboots, usually while drawing "SAMSUNG" letters or soon thereafter
- Eventually whatever was installing/updating/uninstalling seems to take, and the phone finally stops rebooting.
- Disabling auto-updates prevents freezing
- After a factory reset it takes hours of rebooting, getting lucky enough to see the home screen, and for luck to hold long enough to open the play store before a freeze happens
- Freezing does not happen when updating every app. Installing/updating Google Inbox and Khan Academy both caused 20+ reboots/hangs. Trying to uninstall Khan Academy produced another 20+ until the uninstall finally seemed to take. I haven't tried to uninstall or update Inbox.
Current efforts to fix the problem:
- Safe mode: no improvement
- 3 factory resets: no improvement
- 3 factory resets + safe mode: no improvement
- Disabling auto-updates: effective, as long as I never install or update apps
- calling ATT: They said go to a Samsung rep at Best Buy
- talking with Best Buy Samsung rep (closest is an hour drive away): Best Buy says they can re-flash G890AUCS5CPK4, but my concern is that whatever got corrupted in an earlier update won't be fixed by re-flashing that version.
- calling Samsung: Samsung says they'd be happy to look at it if I send it to them a couple weeks. They also state that they'll send it back untouched if I try flashing it myself.
Best Guess About the Problem
Something got corrupted in Play Services during the 6.0 update; something that runs early in bootup and continues any in-progress installation/update processes.
Next Steps
- Determine on this thread whether it makes sense to reflash G890AUCS5CPK4 at Best Buy
- If so, take the phone to Best Buy for a reflash. If not, find a backup phone for a couple weeks and send the GS6 to Samsung
- Prefer not to try flashing it myself since I have no experience and don't want to brick it or remove the chance for Samsung to fix it as a backup plan.
Do the best guess and next steps make sense? I really like the s6 active. I've had it just over a year and want to keep it for a while. It's gone rafting, kayaking and hiking in all kinds of weather, and operated flawlessly in and out of water the entire time. Fantastic phone until this issue.
Thanks again!
Adam
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
anneoneamouse said:
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
Click to expand...
Click to collapse
@anneoneamouse, Great question. Thanks for asking. I did a few of them via Samsung's Smart Switch, then uninstalled most of those. I didn't think about the APK's stored by Smart Switch being corrupted somehow. Trying reinstalls from the Play Store now.
And... it's been about 3 hours. A number of previously failing apps worked when installed from the Play Store. I was excited. Then I uninstalled Google Inbox and reinstalled it from the Play store, and the phone froze. Multiple reboots never got it past the loading screen after that. Eventually I did a factory reset. The phone still froze with only factory apps. No non-factory apps installed from any source. Four more factory resets later, no progress. It's probably time to send this critter to Samsung.
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
anneoneamouse said:
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
Click to expand...
Click to collapse
Sorry for the slow reply. Just saw this. I did cache wipes followed by resets, which also log to the screen that they're doing a cache wipe. Uninstalling/reinstalling inbox stopped being an issue because I could never get far enough to install Inbox again from any source. As soon as I logged in with a google account during setup, the factory apps started updating and the hanging/crashing began. Sent it to Samsung.
Appreciate your help!

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