I just did this whole process on my flyer and its pretty easy and HTC guides you through it. However I can't help but notice they basically track your information and your serial number in the process... This is really my biggest concern with unlocking the Vivid's bootloader. I got a new one over a refirbished one and paid $100 instead of a penny for one reason: Warrenty. Now my captivate had an unlocked bootloader and I probably flashed a 100 roms on it. It broke twice, once for a speaker, once for a power button. Both times I reverted my phone to stock, did a warrenty swap, and I was good to go, never got charged a dime. So thats my concern. It sounds like if I unlock my boot-loader, HTC knows I did it, and documents it so I can never make a warranty claim.
Has anyone here had a broken vivid after unlocking the bootloader and been able to return it after reverting to complete stock and locking the bootloader?
Id go with a non-htc dev unlock if you can. Not sure if theyd track that but seeing how cheap they are they probably would
Sent from my Desire HD using Tapatalk
Yeah I planned on keeping it stock, but the LTE battery life and overheating issue is really grinding my gears...
stumpyz9 said:
Id go with a non-htc dev unlock if you can. Not sure if theyd track that but seeing how cheap they are they probably would
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
care to share where you get a non htc dev unlocked bootloader? for the vivid/ holiday line up
---------- Post added at 06:25 PM ---------- Previous post was at 06:21 PM ----------
Cor-master said:
I just did this whole process on my flyer and its pretty easy and HTC guides you through it. However I can't help but notice they basically track your information and your serial number in the process... This is really my biggest concern with unlocking the Vivid's bootloader. I got a new one over a refirbished one and paid $100 instead of a penny for one reason: Warrenty. Now my captivate had an unlocked bootloader and I probably flashed a 100 roms on it. It broke twice, once for a speaker, once for a power button. Both times I reverted my phone to stock, did a warrenty swap, and I was good to go, never got charged a dime. So thats my concern. It sounds like if I unlock my boot-loader, HTC knows I did it, and documents it so I can never make a warranty claim.
Has anyone here had a broken vivid after unlocking the bootloader and been able to return it after reverting to complete stock and locking the bootloader?
Click to expand...
Click to collapse
i did once and i was worried about it so i just broke the screen..lol no way to see if it i did any thing to it or you can just drop it in water..
but thats with att insurance.. idk about your situations but thats what i would do
randong said:
care to share where you get a non htc dev unlocked bootloader? for the vivid/ holiday line up
---------- Post added at 06:25 PM ---------- Previous post was at 06:21 PM ----------
i did once and i was worried about it so i just broke the screen..lol no way to see if it i did any thing to it or you can just drop it in water..
but thats with att insurance.. idk about your situations but thats what i would do
Click to expand...
Click to collapse
I think a new tool just got released a few days ago. If it wasnt for the vivid it was probably for the rezound
Sent from my Desire HD using Tapatalk
I believe they don't check too hard for unlock, just use s-off and flash back to stock and set s-on locked when you're returning.
Hunt3r.j2 said:
I believe they don't check too hard for unlock, just use s-off and flash back to stock and set s-on locked when you're returning.
Click to expand...
Click to collapse
Yeah i dont think they really do either. They only way they would actually check is if you sent it in for something software/firmware related. Any like damaged hardware theyd probably do with no problem
Sent from my Desire HD using Tapatalk
That's cool because that's my main issue. Htcs seem tougher than Samsung but that being said a friend of mine had a Droid incredible and the power button died on it.
Sent from my HTC PH39100 using XDA
Related
Is there some unlock tool that I can use for this phone that does not require s/off?. I'm farily good at doing this with mother other phones but here I am feeling like a total n00b. I volunteered to do this for a friend, and after further investigating the whole thing I see I have to do a wire trick to s/off the phone just because I want to unlock it? That's outrageous, is there any other alternative whatsoever?
Call your carrier...
Pay on eBay...
Sent from my Vivid 4G using Tapatalk 2
Depends what you are trying to unlock. You can still flash roms by just using the htc unlock but s-off is easy man don't get nervous because it uses a wire
Sent from my HTC Holiday using Tapatalk 2
ZeRo2o9 said:
Depends what you are trying to unlock. You can still flash roms by just using the htc unlock but s-off is easy man don't get nervous because it uses a wire
Sent from my HTC Holiday using Tapatalk 2
Click to expand...
Click to collapse
Yeah, that's my problem.. The wire part, haha. I've unlocked over 10 phones in the past, but have never ran across the wire trick. My main issue is that it's not my phone. If it were, I wouldn't be hesitant. However, with that being said, is the wire trick dangerous, am I going to zap the phone into a brick? I mean what's the possibility of this? I've read it's safeish, but would like confirmation from some of you.
Spewed said:
Yeah, that's my problem.. The wire part, haha. I've unlocked over 10 phones in the past, but have never ran across the wire trick. My main issue is that it's not my phone. If it were, I wouldn't be hesitant. However, with that being said, is the wire trick dangerous, am I going to zap the phone into a brick? I mean what's the possibility of this? I've read it's safeish, but would like confirmation from some of you.
Click to expand...
Click to collapse
Before I get started(I'm going to take the plunge, I already explained I wasn't responsible), but I just want to confirm that the "STOCK RUU", is simply the stock rom that comes with the phone when it's purchased(noob question, yes, but be polite), also.. This HTC Dev Unlocked that mentions I need to verify that I have.. How can I verify that? Is there a different process I must undergo to receive HTC Dev Unlock before doing s-off?
Thanks.
Just trying to be extra careful since it's not my phone.
Spewed said:
Before I get started(I'm going to take the plunge, I already explained I wasn't responsible), but I just want to confirm that the "STOCK RUU", is simply the stock rom that comes with the phone when it's purchased(noob question, yes, but be polite), also.. This HTC Dev Unlocked that mentions I need to verify that I have.. How can I verify that? Is there a different process I must undergo to receive HTC Dev Unlock before doing s-off?
Thanks.
Just trying to be extra careful since it's not my phone.
Click to expand...
Click to collapse
Alright guys, I got impatient(what a great thing), and I s-offed the phone as well as sim unlocked it. Pretty easy process, the wire part is intimidating but really it was quite easy. Thanks
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
On HTC warranty - most probably it is void now. You can call them and check if they are willing to fix a rooted phone.
In EU (and I assume you are in UK) you have Statutory Warranty - 2 years.This is regulated by consumer regulations and this comes from EU. This one is NOT void through rooting - http://piana.eu/root. This said - I am currently having serious problems with fixing my S3 this way in Norway (legislation is identical) and I have to go through consumer counsel/tribunal which takes up to 6 months in total...
If you're in a country where covered by appropriate legislation, a Sale of Goods Act law will almost certainly a problem like this so soon after purchase, especially considering you're not at fault.
Check out if your country has such legislation which covers you, and if so ask for a replacement under that legislation. If not, eh... ask politely?
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
Yes I agree. Flash stock and get a replacement
Sent from my Desire HD using Tapatalk 2
matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.
CreepyDroid said:
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.
Click to expand...
Click to collapse
Unlocking doesn't void the warranty more than likely. At least here in the U.S they don't care
It depends on the carrier
Sent from my One X using Tapatalk 2
Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you
Riyal said:
Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you
Click to expand...
Click to collapse
Magic isn't allowed on XDA.
I'm gonna report on this tomorrow... I got a couple of pops in my speaker when playing YouTube videos on the lowest volume at first. For some reason when I played music at full volume there were no problems but as soon as I put the volume lower and played a YouTube video every know and then i would get a pop sound.
Sent from my HTC One using xda premium
I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:
dr9722 said:
I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:
Click to expand...
Click to collapse
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium
yvibes said:
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.
dr9722 said:
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.
Click to expand...
Click to collapse
OK they are definitely still shipping first batch phones. Anyone wanting exchange should still wait.
Sent from my HTC One using xda premium
I have the same issue on my phone. Tried the included Thor movie, speakers crackle at any volume. So many issues with the phone! Still love it, will arrange for a return and exchange hopefully with a second batch phone.
dr9722 said:
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Hi there, do you have the youtube link for the crack sound? I want to try with my New One estimate to arrive tomorrow.
After further investigation, the sound problem only shows up when certain videos are played (hi-def MKVs I think). Sound is fine otherwise, so I think it is a software issue. Can anyone else try THOR on HTC Watch, at the beginning of the film, when it should be silent, do you hear the speakers crackle even at low volumes?
On my replacement handset the bottom speaker has totally gone. No sound coming through it at all. Back to Phones4U :crying:
Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2
ksarius said:
Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Wait a while until the new batches are out and most problems should be sorted by then.
Sent from my HTC One using xda app-developers app
I'm going to RMA my One due to the camera tint issue. I RUU'd back to stock, however the bootloader is showing I'm on HBOOT 1.56 locked and S-OFF.
Does anyone know if this will be an issue for the RMA? If so, how can I go back to locked/s-on?
Just to clarify: Stock --> moonshine S-OFF --> RUU 3.05.651.6 (fail) --> RUU 3.05.651.6 (success) --> OTA 4.06.651.4 --> Now
Thanks!
Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk
jblaze10 said:
Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
I was able to fix this with "fastboot oem writesecureflag 3", now locked/s-on.
Thanks though!
Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk
luigi311 said:
Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Well please update if it was successful. Would be nice to know if it an option!!
Sent from my HTCONE using Tapatalk
If you ask me HTC should fix the camera issue with out question. I see more stock unrooted users with the problem then rooted users. HTC see's a opportunity to get out of spending money to make things right. I been a HTC user for a long time and things like this really bothers me and i may go with a different brand next time around.
FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)
thefritob said:
FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)
Click to expand...
Click to collapse
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.
Kraizk said:
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.
Click to expand...
Click to collapse
Ahh okay, I guess that makes a difference.
I have this problem with mine and sent it out however due to it saying relocked on the boot loader they now want to charge me 200 to fix a hardware defect. I guess I should have done better locking it. But come on this should have been a recall and should not matter whether or not in warranty. I'm not asking to get a brand new phone just want this fixed. Will keep everyone updated as I get more updates from them.
Sent from my Nexus S 4G using Tapatalk 2
I've shipped mine out to HTC. I don't suspect any issues as it appears to be completely stock, but we'll see.
I'll update when I get it back from them.
Mines on its way back should be getting here Monday . I s-offed via revone and I used revones tools to lock and s-on prior to ruu back to 4.1.2 and just updated till KK. After all that I sent it in and all went smoothly, no charges nothing. Just waiting for my phone to get here to test the camera.
Sent from my iPad using Tapatalk
just got here!!
Just got my phone back . Seems like no charge was place and they did fix my camera sensor and they also raised my power button a little since it was sinked in. So far everything seems good. Anyone know how to check the camera sensor revsion and date?
Update to my situation.
I got a phone call from the escalation team from HTC the guy said that normally because the boot loader was unlocked they don't cover it under warranty. However since they found a stock rom on the phone they would honor the warranty and he also said that they already had the phone in repair. Basically he was calling as a courtesy to keep me in the loop. I was so relieved by this and this certainly restored my faith in HTC and will continue to support them. This happened last week and the phone should be back tomorrow. Will let everyone know how it goes
Sent from my Nexus S 4G using Tapatalk 2
I didn't hear from HTC at any point, but the phone left Houston the same day it arrived. Hopefully it was a quick fix. Should be here tomorrow, so we'll see.
Got my phone back with the camera fixed
Phone was wiped, but still on HBOOT 1.56 Locked/S-ON.
Here's a picture in probably a worst case scenario (ISO 1600, exposure +2, flash on, recording 1080p). Pitch black.
Hey All,
Dropped my XT-1056 after owning it 6 months -> black screen and what appears to be a boot-loop. Contacted Motorola, and apparently it is still covered under warranty. However I do have an unlocked bootloader & root, and therefore my warranty is void. What are the chances they will notice the unlocked bootloader before opening it up and send it back as-is? I have heard rumors that popping it in the micro (I know I know this will pop a few transistors and brick my phone) will render it inert, and they would most likely just replace the phone. I have also heard that the first thing they do in the RMA process is a factory reset, so they might not notice the unlocked bootloader.
Any thoughts on which way I should go?
Apologies if this is posted in the wrong place.
msuttie said:
Hey All,
Dropped my XT-1056 after owning it 6 months -> black screen and what appears to be a boot-loop. Contacted Motorola, and apparently it is still covered under warranty. However I do have an unlocked bootloader & root, and therefore my warranty is void. What are the chances they will notice the unlocked bootloader before opening it up and send it back as-is? I have heard rumors that popping it in the micro (I know I know this will pop a few transistors and brick my phone) will render it inert, and they would most likely just replace the phone. I have also heard that the first thing they do in the RMA process is a factory reset, so they might not notice the unlocked bootloader.
Any thoughts on which way I should go?
Apologies if this is posted in the wrong place.
Click to expand...
Click to collapse
What did you tell them happened?
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
msuttie said:
Hey All,
Dropped my XT-1056 after owning it 6 months -> black screen and what appears to be a boot-loop. Contacted Motorola, and apparently it is still covered under warranty. However I do have an unlocked bootloader & root, and therefore my warranty is void. What are the chances they will notice the unlocked bootloader before opening it up and send it back as-is? I have heard rumors that popping it in the micro (I know I know this will pop a few transistors and brick my phone) will render it inert, and they would most likely just replace the phone. I have also heard that the first thing they do in the RMA process is a factory reset, so they might not notice the unlocked bootloader.
Any thoughts on which way I should go?
Apologies if this is posted in the wrong place.
Click to expand...
Click to collapse
Also, you didn't mention if you tried flashing back to complete stock. Maybe you should.
drago10029 said:
What did you tell them happened?
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
Also, you didn't mention if you tried flashing back to complete stock. Maybe you should.
Click to expand...
Click to collapse
Sorry I didn't elaborate. I told them I dropped it from pocket height, and when I picked it up the screen was black, and it appeared to be going through a boot loop (vibrating for a second, 10-15s pause, repeat). I did not mention the bootloader/root. I am currently trying to find a way to do a factory reset without the use of my screen, possibly through TWRP (if I can find a good set of screenshots) or some terminal commands. I believe I can get my phone to the bootloader by holding vol down + pwr for a few seconds, but have no way of confirming this, other than the fact that it stops the periodic vibrating. Still does not show it is connected to my PC, so I think Terminal is out of the question unfortunately.
msuttie said:
Sorry I didn't elaborate. I told them I dropped it from pocket height, and when I picked it up the screen was black, and it appeared to be going through a boot loop (vibrating for a second, 10-15s pause, repeat). I did not mention the bootloader/root. I am currently trying to find a way to do a factory reset without the use of my screen, possibly through TWRP (if I can find a good set of screenshots) or some terminal commands. I believe I can get my phone to the bootloader by holding vol down + pwr for a few seconds, but have no way of confirming this, other than the fact that it stops the periodic vibrating. Still does not show it is connected to my PC, so I think Terminal is out of the question unfortunately.
Click to expand...
Click to collapse
Dang that sucks, and I was about to recommend terminal. I think trying to connect and run abd commands thru linux or ubuntu might help. also just youtube a TWRP video, but MAKE SURE YOU ARE VIEWING THE CORRECT VERSION! lol if not that could be fatal.
---------- Post added at 10:19 PM ---------- Previous post was at 10:14 PM ----------
also the microwave thing don't sound like a good idea lol. Especially if you didn't purchase the accident proof warranty.
drago10029 said:
Dang that sucks, and I was about to recommend terminal. I think trying to connect and run abd commands thru linux or ubuntu might help. also just youtube a TWRP video, but MAKE SURE YOU ARE VIEWING THE CORRECT VERSION! lol if not that could be fatal.
Click to expand...
Click to collapse
Indeed it would be. Haha! Even it it was fatal, do you think they would open it up before doing software diags? Seems unlikely, but might be worth a shot.
Another alternative is that it is just a loose cable, and opening it up might be an easy fix. This however would definitely void the warranty, would it not?
msuttie said:
Indeed it would be. Haha! Even it it was fatal, do you think they would open it up before doing software diags? Seems unlikely, but might be worth a shot.
Another alternative is that it is just a loose cable, and opening it up might be an easy fix. This however would definitely void the warranty, would it not?
Click to expand...
Click to collapse
Also you gotta test on a good cable bro lol and the back USB port. That like an XDA rule or it should be! also microwave would melt the plastic on the moto X and could hurt you or your microwave so please don't do that. Cell phones have enough radiation and microwaves too.
Opening up would void that, unless you know what your doing. check some youtube videos as well. If you can get a stuff flashed at least, that would be the best bet to save yourself.
---------- Post added at 11:16 PM ---------- Previous post was at 11:13 PM ----------
WAIT A SEC!! You said you dropped unlocked your bootlader?? right? and THEN you called and asked about the warranty and they said it still in effect?
I'm only mentioning that because they're supposed to have record of unlocked bootladers, someone help on this? Or was it just a bad rep.
You def should double check with another representative. You did unlock through Moto's website right?
drago10029 said:
Also you gotta test on a good cable bro lol and the back USB port. That like an XDA rule or it should be! also microwave would melt the plastic on the moto X and could hurt you or your microwave so please don't do that. Cell phones have enough radiation and microwaves too.
Opening up would void that, unless you know what your doing. check some youtube videos as well. If you can get a stuff flashed at least, that would be the best bet to save yourself.
---------- Post added at 11:16 PM ---------- Previous post was at 11:13 PM ----------
WAIT A SEC!! You said you dropped unlocked your bootlader?? right? and THEN you called and asked about the warranty and they said it still in effect?
I'm only mentioning that because they're supposed to have record of unlocked bootladers, someone help on this? Or was it just a bad rep.
You def should double check with another representative. You did unlock through Moto's website right?
Click to expand...
Click to collapse
Nope. My coworker helped me through the unlocking process. He's done it a thousand times apparently, and it was my first, so I don't quite remember how he did it. Definitely not through Moto though. Told them I dropped it, was surprised when they said it was still covered, and am now going to send it off with all fingers crossed, and hope they don't send it back unfixed after a week.
Hell. Might be worth it to just drop the 200 for a new one. lol!
msuttie said:
Sorry I didn't elaborate. I told them I dropped it from pocket height, and when I picked it up the screen was black, and it appeared to be going through a boot loop (vibrating for a second, 10-15s pause, repeat). I did not mention the bootloader/root. I am currently trying to find a way to do a factory reset without the use of my screen, possibly through TWRP (if I can find a good set of screenshots) or some terminal commands. I believe I can get my phone to the bootloader by holding vol down + pwr for a few seconds, but have no way of confirming this, other than the fact that it stops the periodic vibrating. Still does not show it is connected to my PC, so I think Terminal is out of the question unfortunately.
Click to expand...
Click to collapse
That is what you told them, dropped... but what really happened?
Symptoms do sound like something I had when I flashed a bad logo.bin on my XT1060. Screen didnt' work, just vibrated every few seconds. I did manage to hold the power button to stop vibrating, and then managed to get the phone into fastboot mode and fix.
If you can get your phone into fastboot mode, fastboot erase data and fastboot erase cache should do a factory reset.
If your screen doesn't turn on, they may not see you unlocked your bootloader (since you got code from 3rd party, they wound't have another way to check). and since your phone doesn't boot, they probably wont see its rooted either. So you MIGHT be ok.
Hi all -
I have an issue with a Nexus 6 that was sent back to me. When I got it, I could barely get to the login part of the setup wizard without it crashing and rebooting. Half the time it would reoptimize apps. At one point it just continued to crash enough that the setup wizard would not even start and so I was able to flick the notification shade down and get the bootloader unlocked. I've tried to flash LMY48I and M3 on it but I still can't get it to boot completely. I checked the water indicator and it doesn't appear to have water damage. Is it possible the internal memory chip is somehow fried? When it sits in TWRP or the bootloader it seems to operate like normal but otherwise I can't get it to function at all.
Any help would be much appreciated. The memory type under bootloader is Hynix, if that helps. Motorola refuses to warranty it.
Cheers.
h4xdaplanet said:
Hi all -
I have an issue with a Nexus 6 that was sent back to me. When I got it, I could barely get to the login part of the setup wizard without it crashing and rebooting. Half the time it would reoptimize apps. At one point it just continued to crash enough that the setup wizard would not even start and so I was able to flick the notification shade down and get the bootloader unlocked. I've tried to flash LMY48I and M3 on it but I still can't get it to boot completely. I checked the water indicator and it doesn't appear to have water damage. Is it possible the internal memory chip is somehow fried? When it sits in TWRP or the bootloader it seems to operate like normal but otherwise I can't get it to function at all.
Any help would be much appreciated. The memory type under bootloader is Hynix, if that helps. Motorola refuses to warranty it.
Cheers.
Click to expand...
Click to collapse
I would simply send it back lol. Better to be safe then sorry. I wouldn't trust it. Especially if you just got it back. Keep fighting them on it 7-10 times ( made up number) they will replace it.
I wish I could. The buyer sent it back to me after having it since June and then I tried to return it to the Swappa seller I bought it from but no dice.
h4xdaplanet said:
I wish I could. The buyer sent it back to me after having it since June and then I tried to return it to the Swappa seller I bought it from but no dice.
Click to expand...
Click to collapse
I just looked at my bootloader. I have nothing in it that matched that name. If you haven't already try flashing new bootloader, I doubt that would be the problem. But its worth a shot.
Better yet if you haven't tried it. Flash completely back to stock. Not a custom ROM but complete stock. See if that helps
Yeah if I understand correctly that is the manufacturer of the memory chip. My other n6 has SanDisk. And yeah I've tried both lollipop and marshmallow stock rom with no dice.
h4xdaplanet said:
I wish I could. The buyer sent it back to me after having it since June and then I tried to return it to the Swappa seller I bought it from but no dice.
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It should still be under Manufacturer warranty for at least a month. Call Moto. They will RMA it regardless of who purchased it where and when depending on the records.
---------- Post added at 09:02 PM ---------- Previous post was at 08:59 PM ----------
Sounds like a bad chip. Put it back to stock if fastboot still works and ship that ****er to Moto. If it won't boot they not even likely to look. Ship it anyway.
I wish man they are refusing to service it because the imei shows that it has a void warranty even though I've gone in circles with them and they say the warranty is good through Apr 16... Wonder if I could use a different imei to send the phone in and if they would check it.
h4xdaplanet said:
I wish man they are refusing to service it because the imei shows that it has a void warranty even though I've gone in circles with them and they say the warranty is good through Apr 16... Wonder if I could use a different imei to send the phone in and if they would check it.
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Sorry but that would constitute fraud and can't be discussed on XDA threads.
---------- Post added at 09:32 PM ---------- Previous post was at 09:30 PM ----------
Sounds like IEMI most probably reported stolen and blacklisted.
Motorola claims the phone was obtained through "non-official channels", whatever that means.