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Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????
Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
install kies
I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.
Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)
I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?
Is usb debugging turned off?
o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn
mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.
Go to settings/about phone. Look at the very bottom to see what rom you are running.
mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.
Hey guys,
For some reason, my Windows 7 32bit laptop is not recognizing the Galaxy tab at all when in download mode. I have installed kies (which incidentally also doesn't recognize the tab), and installed the individual drivers, but cannot get my computer to even see the Tab.
When the Tab is in normal mode (debugging turned off), I can mount the Tab as a drive and it has no problems.
Has anybody else run into this issue? The Tab is not showing up in the device manager at all. I do have root, and my end desire is to connect with Heimdall, and continue to get the error message "Failed to detect compatible device."
Any help would be greatly appreciated.
Seth
Download and install drivers for your tab. Samsung website should have them, if not they shouldn't be too hard to find.
drivers
Hi,
Already tried that. Kies doesn't recognize the device at all (with USB debugging active and not active both), and the Device Manager doesn't show anything either. When I plug the tab in, it recognizes that it is connected, but mounting the SD card as a drive doesn't do anything either.
The worst part about it is that I'm not sure that I can even revert to stock without being able to get Heimdall working. I've searched a ton, and it seems to be the key to just about everything. Any other ideas?
Seth
have you tried to install the drivers that come with Heimdall? I've had to force install those a couple times to get my Tab recognized in download mode.
Heimdall drivers
pvtjoker42,
Can you explain a little about what you mean? I am running Heimdall 1.1.1 have done the following:
1. Browse from the main folder to the "Drivers" folder and run zadig as an Administrator.
2. Click on "Options" and select "List all devices"
3. Click on the dropdown menu and search for anything that might be related to Samsung Galaxy Tab or Android of which there are none.
Is there a different way to force the install of the Heimdall drivers that I'm unaware of?
Thanks for your help,
Seth
when you drop down the list of devices what all is listed? I've had it show up as just a serial device before, with no mention of samsung/tab/galaxy etc..
Devices
Cisco VT Camera II (Interface 0)
Cisco Microphone (VT Camera II) (Interface 2)
USB Receiver (Interface 0)
USB Receiver (Interface 1)
USB-Serial Controller D
Fingerprint Sensor
Optical Drive Controller
TOSHIBA Web Camera (Interface 0)
USB Multimedia Audio Device (Interface 0)
USB Multimedia Audio Device (Interface 3)
Those same entries can be found in Device Manager>Universal Serial Bus controllers even on first boot if the Tab is not connected. Even after connecting the Tab, this list does not change.
Thanks again for your help!
Seth
have you tried uninstalling everything related to the tab? Kies, the specific drivers etc, then trying the Heimdall drivers?
So all the devices listed above are there when the Tab isn't even plugged in? Odd.. I would have suggested trying it for the USB-Serial Controller D, but if it's there without the Tab plugged in it sound like a different system device.
Don't suppose you have access to a different pc to try it on? see if it even notices the Tab being plugged in and tries to install drivers..
Yeah, I have other computers to try. Tried plugging it in yesterday to a different computer (same brand and model) with no change. Computer didn't recognize the device at all and/or try to install drivers.
Usually when an unknown device is plugged into a computer, the computer registers that it's there - the Device Manager shows an "Unknown Device" somewhere in the list, but this isn't the case with this device. Not sure what happened, but it appears as though I goofed up the USB somehow in the rooting process or the port itself went bad.
I'll try other computers and write back.
Thanks again,
Seth
I've tried three different computers with the same outcome. They do not register the device at all, and I cannot mount the SD card to the computer. I'm definitely at a bit of a loss at this point. Without USB, I'm not sure how else to make this happen. Ideas?
Seth
Just to double check with hemidall ur opening the drivers folder and running zadig.exe in there going to options>list all devices
Yes, that is correct. I'm opening the Heimdall 1.1.1 folder, opening the drivers folder, and running zadig. Nothing pops up at all and nothing shows up in the device manager.
I cannot mount the SD card to my computer, but the Tab recognizes it when I plug it into the computer's USB port. That's as far as I can get, however, as the computer does not see the Tab at all.
Have you tried 'fix permisions' in recovery mode - usually under the advanced option?
Sent from my GT-P1000 using XDA App
There is no "Fix permissions" in this recovery mode. Tried to fix permissions from cwr (which only went through 2 lines), but it doesn't seem to make any difference. Still force closes Gallery when I try to mount the SD card. Also force closes gallery when I try to open gallery.
This is very strange. It continues to tell me that there is an update available. I might go ahead and take it to see if it takes me back to stock. I would be okay with this as long as I had USB connectivity again and could root.
Any other thoughts?
Seth
P.S. Tried to take the update, but it gets about 1/3 of the way through the install and fails.
Any other ideas on how to flash without Heimdall?
Seth, what about trying Odin3 and its drivers?
Sent from my GT-P1000 using XDA App
I'll look around and find Odin3 and give it a shot. I'm concerned that because my computer doesn't recognize it as a connected USB device, that no program will see it either. That said, it's worth the shot and I appreciate the suggestion.
Do you know whether I can use the same files for Odin that I would use with Heimdall? Do they need to be packaged differently?
Thanks in advance,
Seth
If you have GSM based tab you can try flashing Team Overcome's Kratos ROM (I had no issues with download mode following their excellent ROM flashing instruction here http://p1000.teamovercome.net/?page_id=64 ) which involves download mode + using Odin, which displayed that it's connected to a tab through a serial port emulation. At least you can confirm if your tab's download mode is working. I'm using Win 7 Home Premium 64 btw.
I downloaded Odin 3, but without knowing if I am able to flash a package designed for Heimdall, I'm not sure what Odin 3 would tell me. Thoughts? Can I use Odin3 to transfer one of the Heimdall-specific ROMs to the Tab?
I had this same problem some weeks back. I had to use the drivers that came with Heimdall, and most importantly, in order to get it to recognize in download mode, I had to install them while in download mode and plugged in.
Hi all,
So I've tried lots of forums on here about how to root my LG Optimus 2x but keep running into the same problem. Here are the steps I've been following:
Remove the battery.
Plug in your USB cable to your PC.
Hold Volume Up and Volume Down at the same time keeping them held down.
Plug in the USB cable to your phone. (Keep the buttons held until Windows detects a new APX device.)
Open Device Manager in Windows and you should see "APX Device" listed with an error icon.
Right click on the APX device.
Select 'Update driver software'.
Select 'Browse my computer...'.
Select 'Let me pick...'.
Select 'Have disk'.
Browse to directory you extracted the *driver* software to: One-Click-G2x-recovery-flasher-09-23\APX.
Accept any warnings, including the big red alert (you may need to disable UAC).
Now in Device Manager under 'USB Controllers' you should have an 'NVIDIA USB Boot-recovery driver for mobile devices'.
If not, uninstall the driver, reboot, rinse and repeat.
I'm on a Windows 7 32 bit PC. When I check for an APX device in the Device manager I don't see one?
I do see an unknown device but when I try to click have disk etc for this, it does not recognise the drivers I'm pointing at and does not install. Can anyone help me with this?
Many thanks,
Derek
What version are you on? Froyo or Gingerbread? It seems you are flashing CWM but that's a longer way to root. You could always try Super one click, which works on froyo.
Yes, I am on 2.2. So Superoneclick is safe to use?
Absolutely. I used it when I was on froyo. Do you have any sensitive data however on your phone? Just in case you mess up, it's always good to have a backup of it. Probably hook up your USB cable to your pc/laptop and copy/paste the files to be safe.
Ok, thanks. So I have rooted the phone using SuperOneClick. Can you send me a link where I can find information about how to put on Gingerbread 2.3 now? Or maybe there is a better ROM I can use that that? Any advice would be appreicated.
Thanks,
Derek
You can try Cyanogen Mod, but that is experimental, even the RC one (Release Candidate).
You can try other leaked versions of ROMs, or you can download the latest v10L Gingerbread release. Before installing any ROM, I recommend doing a CWM or Nandroid backup.
The link to download gingerbread (it's only out in a few countries in Europe) is located in the development sub section of the LG 2x forums. However, try using the update tool and see if it tells you that you have an update.
I seem to have a bit of a problem. I took your advice and found a forum that helped me to do a Nandroid Backup. As part of the steps it asked me to install ROM manager from the Market. I started this and chose my phone model. I started the Flash ClockworkMod Recovery’ in the ROM manager but it stopped and said a permissions error occured. Then I tried to open other programs but they wouldn't open. I tried to reboot the phone but now it just flashes on the LG logo and won't boot up. Please help me with this.
Hello people on this great forum i am new here so i salud you all.
i installed Cyanogenmod 2.3.4 android on lg optimus 2x butt here is the thing how do you update to a newer version or do you have to unstall everything and start from scratch.any tips are welcome and is there a new version of cyanogenmod
derbeast said:
Hi all,
So I've tried lots of forums on here about how to root my LG Optimus 2x but keep running into the same problem. Here are the steps I've been following:
Remove the battery.
Plug in your USB cable to your PC.
Hold Volume Up and Volume Down at the same time keeping them held down.
Plug in the USB cable to your phone. (Keep the buttons held until Windows detects a new APX device.)
Open Device Manager in Windows and you should see "APX Device" listed with an error icon.
Right click on the APX device.
Select 'Update driver software'.
Select 'Browse my computer...'.
Select 'Let me pick...'.
Select 'Have disk'.
Browse to directory you extracted the *driver* software to: One-Click-G2x-recovery-flasher-09-23\APX.
Accept any warnings, including the big red alert (you may need to disable UAC).
Now in Device Manager under 'USB Controllers' you should have an 'NVIDIA USB Boot-recovery driver for mobile devices'.
If not, uninstall the driver, reboot, rinse and repeat.
I'm on a Windows 7 32 bit PC. When I check for an APX device in the Device manager I don't see one?
I do see an unknown device but when I try to click have disk etc for this, it does not recognise the drivers I'm pointing at and does not install. Can anyone help me with this?
Many thanks,
Derek
Click to expand...
Click to collapse
Only select the DEBUG USB, and its ok!
Settings > Applications.
I hope this help, because you can only do the root with the DEBUG USB activate
So I downloaded and installed the Motorola drivers from there website... Motorola Device Manager
Unfortunately when I plug in the D3 to my computer and windows goes to install the appropriate drivers, the USB mass storage install fails. The other two, can't recall the names right now, are successful. I have tried while with and without enabling mass storage on the device
Any tricks to get it to stick? The D3 isn't showing up in windows device manager except for as a adb composition device
Sent from my Galaxy Nexus using xda premium
I've tried with and without USB debugging as well, with the phone in all of the optional modes. Several drivers install just fine except MTP USB device. Phones storage will not display nor will the memory card
Sent from my Galaxy Nexus using xda premium
you could try just installing the drivers, links in my list
sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs.... https://docs.google.com/document/d/1Goawxdx_UBF4Y8lqzHYWf8Ha3yUcRK4faq0UWIlXLWA/edit
Sent from my XT862 using xda premium
I'd much prefer to have the drivers without the Motorola software.
I will give it a go when I return home and can get the gf to let me try again
Thanks for the link
Sent from my Galaxy Nexus using xda premium
I went through your links and saw that you have Motorola_end_user_something drivers version 5.4.
I tried the 64 bit variant from the zip because I have a 64bit windows 7 laptop. Installs all drivers except the mtp USB mass storage
Thanks for the link, however, I saw a video someone showed using the "latest" being version 5.5
I can't find em for the life of me, any further assistance is greatly appreciated
I can't run motofail successfully following directions to the letter and watching a video.
I'm no noon to android, just Motorola devices and its being a pain in the arse!
Sent from my Galaxy Nexus using xda premium
I rebooted computer and phone and came back and all is good in the android world again. thanks for the file and the help!
great, rebooting is often a forgotten step
Same issue- but Nothing works!
sd_shadow said:
you could try just installing the drivers, links in my list
sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs....
Click to expand...
Click to collapse
Hi, SD_Shadow!
I have the same problem. I have been looking everywhere on this site's forums for a solution, and I tried every single technique from your "Installing Drivers and Drivers Errors" section that you suggested. My computer (Windows Vista) will not connect with my Droid 3 (2.3.4).
When I plug in my Droid 3 with the USB, the only way anything will pop up on my cpu, is when I go into DLNA & choose "Share Media".
-Then a window will pop up stating "Found New Hardware" "Windows needs to install driver software for your Motorola Phone".
-I click on "Locate and install driver software (recommended)".
-Then it shows "Driver Software Installation" "Installing Device Driver Software" for a few seconds & another window pops up:
-"Found New Hardware- Motorola Phone" "Insert the disc that came with your Motorola Phone"
-I am forced to choose the option "I don't have the disc. Show me other options"
-Which leads me to the next window that says "Windows couldn't find the driver for your device" & offers two options to click:
-"Check for a Solution" and "Browse my computer for driver software (advanced)"
1. I have already went through both of these options and still no luck.
2. I have tried all your recommended techniques in your Sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs.... (P.S. when I had attempted the last option in the "Installing Drivers and Drivers Errors" section with the .rar file, I extracted the file using 7zip, which I already had on my cpu)
3. I have tried uninstalling & reinstalling the Motorola Device Manager (all it does is search for a new update & nothing else)
4. I have also tried rebooting my computer which has not helped this situation either
If there is anything any of you OP's can come up with for me, I'd greatly appreciate it! I tried to include as much detail as possible on here so hopefully it will make it easier to find a solution. My intentions once my phone is connected to my cpu like it should be, is to root my phone using Motofail. As you can see, I cannot accomplish the root until my cpu recognizes my device! :crying:
try
connect droid 3 to pc, open device manager (start>control panel>Hardware and sound)
find the droid 3 select uninstall and check delete the driver for this device
disconnect droid 3, then reconnect, then use the Browse my computer for driver software option
find the moto diver folder should have placed it in C:\Program Files\Common Files\Motorola Shared\Mobile Drivers
Still no luck!
sd_shadow said:
try
connect droid 3 to pc, open device manager (start>control panel>Hardware and sound)
find the droid 3 select uninstall and check delete the driver for this device
disconnect droid 3, then reconnect, then use the Browse my computer for driver software option
find the moto diver folder should have placed it in C:\Program Files\Common Files\Motorola Shared\Mobile Drivers
Click to expand...
Click to collapse
Hello!
Thanks for getting back with me. I did exactly what you suggested, & still nothing.
After clicking "Browse my computer for driver software (advanced)"
The next window stated "Windows was unable to install your Motorola Phone"
Also, the first time, when I posted on here & said I tried both of the options:
"Check for a Solution" and "Browse my computer for driver software (advanced)"
When I chose the 2nd option, I had already chosen C:\Program Files\Common Files\Motorola Shared\Mobile Drivers but this was my result that time too. I went ahead with the process in your response, but I got the same result.
Any other ideas?
Thanks again!
how is the droid 3 listed in device manager?
sd_shadow said:
how is the droid 3 listed in device manager?
Click to expand...
Click to collapse
When going through "Device Manager":
Start>Control Panel>Hardware and Sound>Device Manager
My device is listed as "Motorola Phone"
What seems weird to me, though, is when going through "Connect to":
Start>Connect to>View Network Computers and Devices
My device is listed as "Droid 3"
This may be irrelevant, or it may be helpful, but since I had noticed the difference, I thought I'd mention it.
on the phone's top bar/notification bar, it should have a usb icon
if you pull the top bar down should see 4 options
pc mode
windows media sync
usb mass storage
charge only
which one is selected?
sd_shadow said:
on the phone's top bar/notification bar, it should have a usb icon
if you pull the top bar down should see 4 options
pc mode
windows media sync
usb mass storage
charge only
which one is selected?
Click to expand...
Click to collapse
I had someone that looked for this option, & they couldn't find it. The only way we could get anything to pop up on the cpu when plugging in my phone with the USB, was when I turned on "Share Media" in the DLNA.
When I just simply plug my phone into the cpu with the USB, it only charges & does not give any options otherwise. Nothing pops up on my phone or the cpu when doing this. It would've been so simple if my phone gave the options you listed!
Jamie840 said:
I had someone that looked for this option, & they couldn't find it. The only way we could get anything to pop up on the cpu when plugging in my phone with the USB, was when I turned on "Share Media" in the DLNA.
When I just simply plug my phone into the cpu with the USB, it only charges & does not give any options otherwise. Nothing pops up on my phone or the cpu when doing this. It would've been so simple if my phone gave the options you listed!
Click to expand...
Click to collapse
even if drivers are not installed, phone should show a usb connection.
Is Share Media" in the DLNA. still on? if so turn off
and delete Droid 3 device driver in device manager
other things to try
different usb port rear ports are often better than front
different usb data cable
different pc
sd_shadow said:
even if drivers are not installed, phone should show a usb connection.
Is Share Media" in the DLNA. still on? if so turn off
and delete Droid 3 device driver in device manager
Click to expand...
Click to collapse
I know, it's strange. Like I said, it only shows that it's charging when connected to the cpu with the USB. It does not show anything like you had described during USB connection.
I turned off "Share Media" in the DLNA & deleted Droid 3 in Device Manager, before, when you had suggested:
sd_shadow said:
try
connect droid 3 to pc, open device manager (start>control panel>Hardware and sound)
find the droid 3 select uninstall and check delete the driver for this device
disconnect droid 3, then reconnect, then use the Browse my computer for driver software option
find the moto diver folder should have placed it in C:\Program Files\Common Files\Motorola Shared\Mobile Drivers
Click to expand...
Click to collapse
& to the second half of your response...
sd_shadow said:
other things to try
different usb port rear ports are often better than front
different usb data cable
different pc
Click to expand...
Click to collapse
I was using the USB ports in the front, so I will try the ones in the back.
If this doesn't work, I will then see if I have another USB cable, and try that.
If those don't work, I will see if I can use someone else's cpu.
Also, I'll let you know how it goes- just in case anyone ever has the same issue- since these forums have been so helpful to me with different things. Thanks again for your time!
ok copied moto drivers from my Vista laptop, and uploaded to http://d-h.st/6VJ
same directions as before
download<unzip to C:\Program Files\Common Files\Motorola Shared\Mobile Drivers
open device manager>select droid 3>update driver
Browse my computer>browse Computer>local disc C>program files>\Common Files\Motorola Shared\Mobile Drivers\Drivers
but if phone is not showing usb connection, don't think it will work.
probably should delete old C:\Program Files\Common Files\Motorola Shared\Mobile Drivers\Drivers folder, before moving new files
---------- Post added at 11:38 PM ---------- Previous post was at 10:55 PM ----------
not sure what happened, but the first copy of moto drivers for Vista was incomplete
reuploaded http://d-h.st/6VJ
I'm trying to get this bionic to work with my straight talk sim. Could anybody help?
Droid Bionic on Straight Talk
The way I did mine is after I used RadioComm v11.12.2 I used RSD Lite to flash back to Stock ROM and not it reads the Straight Talk SIM Cards I had to do it twice but in the settings it still says unknown network but it works fine I am running T-MO on Straight Talk line.
I had to do this twice:
First... make sure you have Moto drivers 5.4.0 (or newer)
installed on your PC. Install RadioComm (I used 11.12.2).
The first time you do this and use Radiocomm, you will be
prompted for other drivers to install, let them.
Boot Bionic, connect USB cable, put in PC MODE
Start RadioComm
select Main -> MA -> Common -> MDM 6x00 chipset base
select settings -> USB -> USB PST Driver
select the FTM Common1 tab
Try the buttons at top to read Version and MEID, if response
is GREEN, you can proceed. If RED, there is likely a driver
error that you need to resolve. (If drivers are correct,
you should see moto usb networking listed under NETWORK
Adapters in Windows Device Manager). Possible ways to fix
driver issue...
1. re-install Moto 5.4.0 drivers and reboot PC.
2. reboot phone (remove/replace battery if possible).
3. when connecting phone to PC, ensure its connected in PC MODE, not USB Mass Storage, Charge Only or other...
in the NVAccess drop down, select 1877 click read.
should show 07000000000000000.... change the first characters to... 8703E80400000200
click write
exit radiocomm
disconnect phone
power phone off, insert Non-VZW SIM, and power up.