So basicly, I dropped my galaxy s 9000 in a drainwater hole next to my house and had to get it out with my shovel. I did so and obviously because it was raining, it got water damaged and also has dirt inside of it.
Since it was in there for around and hour with the battery still in while I tried to get it, Its pretty hopeless to try to fix it or send it to repair, particularly because I'm upgrading to SGS3 in a month or two.
I want to sell it on ebay for spare parts use but I want to first whipe all data off the phone, because it includes many documents like my paypal account history and emails on gmail. The problem is, if I try turning it on, the usual white text "Galaxy S GT-I9000" text shows up and in several seconds turns off. Even if I try booting into recovery mode, I just dont have enough time to hit erase all data.
So is there any way to whipe all the data off of it other than microwaving/purging it?
Thanks
Bump please help guys
I suggest you to put it in straight sunlight with battery taken out
hit thanks if I helped
rocky_99 said:
I suggest you to put it in straight sunlight with battery taken out
hit thanks if I helped
Click to expand...
Click to collapse
I think its way to late for that
Sent from my GT-I9100 using xda premium
EvolutionXIII said:
I think its way to late for that
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I opened it and its completely corroded already and it would cost far greater than the phones currently worth to fix.
Anyway, as I asked, is there any way to erase all data off of it if it doesn't turn on for more than 5 seconds?
Identify and desolder Flash IC (or IC-s if there are multiple).
No problem if these are TSSOP-s (they usually are) - this can be done with soldering station and soldering braid.
If these are BGA-s then use heat gun and something to pick up the (very hot) IC.
Update: just thought that if you don't have time/tools to make it then there are 2 options:
1) just disassemble the phone, purge motherboard, sell what is left.
2) Find some mobile phone / computer / electronics repair shop where they can remove and destroy these Flash IC-s with you seeing it.
andres_a said:
Identify and desolder Flash IC (or IC-s if there are multiple).
No problem if these are TSSOP-s (they usually are) - this can be done with soldering station and soldering braid.
If these are BGA-s then use heat gun and something to pick up the (very hot) IC.
Update: just thought that if you don't have time/tools to make it then there are 2 options:
1) just disassemble the phone, purge motherboard, sell what is left.
2) Find some mobile phone / computer / electronics repair shop where they can remove and destroy these Flash IC-s with you seeing it.
Click to expand...
Click to collapse
Before I do that though, is there actually any way I can possibly delete all data without destroying the hardware (If it isn't yet destroyed by the waterdamage ofcourse)
I know no way to destroy data in Flash memory without damaging other phone components or without disassembling if device itself is not operational.
Suggestion at the moment is:
* Wait for more feedback from forum members. Clearly there's a lot more experienced members than i here
* Meanwhile try to get phone as dry as possible - it may happen that it boots for longer time e.g. tomorrow
Indeed. Stick it in a bag of rice until you get a better idea
Sent from my GT-I9300 using Tapatalk 2
andres_a said:
I know no way to destroy data in Flash memory without damaging other phone components or without disassembling if device itself is not operational.
Suggestion at the moment is:
* Wait for more feedback from forum members. Clearly there's a lot more experienced members than i here
* Meanwhile try to get phone as dry as possible - it may happen that it boots for longer time e.g. tomorrow
Click to expand...
Click to collapse
I will try doing this. I took the phone to my friend who used to repair mobile phones, and he kindly wiped the components with WD-40 on a toothbrush for free. He says that theres hardly any chance it'll work but it may eventually allow me to boot up for longer than 10 seconds which will be enough time to flash the memory.
Related
LOL
I've sent this device away for repair twice and both times it's come back with a OEM Rom, so I followed the original unlocking guide (http://forum.xda-developers.com/showthread.php?t=433835)
Got up to step 3 - 1 (removing the battery SD and SIM Cards) put the battery back in and now it's not booting, no lights or anything, not even on charge.
Does this make any Sense to anyone? (I Might add I skipped Flashing HardSPL before copying the files) but I don't see how that will brick it as I haven't used the files yet.
I'll also add, that it's been randomly turning off too.
Anyway, Suggestions please?
Thinking about sending it under warranty again, 3rd Time, should I get a free phone?
Cheers Guys
Bricked eh?
jford04 said:
LOL
Click to expand...
Click to collapse
The only people I would have thought would be laughing, would be the repair centre.... all the way to the bank.
I've sent this device away for repair twice and both times it's come back with a OEM Rom,
Click to expand...
Click to collapse
Many HTC official repairers will do that and if it's under warranty, being caught running an unofficial ROM would be enough to void your warranty on the spot as it's counted as modifying the device.
(removing the battery SD and SIM Cards) put the battery back in and now it's not booting, no lights or anything, not even on charge.
Does this make any Sense to anyone? (I Might add I skipped Flashing HardSPL before copying the files) but I don't see how that will brick it as I haven't used the files yet.
Click to expand...
Click to collapse
Neither have I so why did you jump to that conclusion for your post title?
I'll also add, that it's been randomly turning off too.
Click to expand...
Click to collapse
Have you considered that there may be a connection problem between the battery terminals and spring connectors? Don't try and bend the spring connectors to contact the battery more - look to clean the connections with a cotton bud and contact cleaner or IPA/video head cleaner (only getting cleaner on the contactors/terminals). Looking clean isn't enough as invisble to the eye contamination can cause problems like this (along with a faulty battery as another possible cause).
Anyway, Suggestions please?
Thinking about sending it under warranty again, 3rd Time, should I get a free phone?
Click to expand...
Click to collapse
Oh I see these were warranty repairs. You should buy a lottery ticket then. If you do take it in under warranty with a non-standard ROM a third time and they still fix it under warranty, your odds are probably the same as winning
Hey, i was taking some under water photos during my weekend trip. All my ports were closed before i put my mobile in the water. Suddenly my camera app stopped working & booted in to safe mode. I was sure it was less than 30mins & as soon as i came out of the water i noticed all my ports changed in to red color. After a few hours the phone stopped working & i tried to draining the water with rice method. It's been 48years still my phone is not turning on.
When i connect it to a pc/charger, it does turn on for few secs with the red led & turns off with 3vibrations.
Nothing works, except that. I guess it is hard bricked. Is there any solution to fix my phone or back my data?
Regards
Let the phone dry just in case there is still water in it, try it after the next day and see what happens.
thalada said:
Hey, i was taking some under water photos during my weekend trip. All my ports were closed before i put my mobile in the water. Suddenly my camera app stopped working & booted in to safe mode. I was sure it was less than 30mins & as soon as i came out of the water i noticed all my ports changed in to red color. After a few hours the phone stopped working & i tried to draining the water with rice method. It's been 48years still my phone is not turning on.
When i connect it to a pc/charger, it does turn on for few secs with the red led & turns off with 3vibrations.
Nothing works, except that. I guess it is hard bricked. Is there any solution to fix my phone or back my data?
Regards
Click to expand...
Click to collapse
to back up? you can try do command line via fast boot mode...dont ask me, my linux CMD skill are dead....
Dsteppa said:
Let the phone dry just in case there is still water in it, try it after the next day and see what happens.
Click to expand...
Click to collapse
I am sure it is dried, this happened 2days back.
G1_enthusiast said:
to back up? you can try do command line via fast boot mode...dont ask me, my linux CMD skill are dead....
Click to expand...
Click to collapse
Yeah, i want to back up some imp pics & videos My mobile is not getting detected on pc as i already mentioned earlier.
thalada said:
Yeah, i want to back up some imp pics & videos My mobile is not getting detected on pc as i already mentioned earlier.
Click to expand...
Click to collapse
o then theres no way man, you can send it in to sony technician and ask them to take apart and do it their way but no connect to pc, then theres no way..
G1_enthusiast said:
o then theres no way man, you can send it in to sony technician and ask them to take apart and do it their way but no connect to pc, then theres no way..
Click to expand...
Click to collapse
Gonna do that now Luckily i have a spare xZ at the moment
Update: Got my mobile back from the service center. They told me there was a drop of water behind the power button, that caused the reboot & advised not to take under water photos. Also i had to pay for the service since it doesn't come under warranty.
thalada said:
Update: Got my mobile back from the service center. They told me there was a drop of water behind the power button, that caused the reboot & advised not to take under water photos. Also i had to pay for the service since it doesn't come under warranty.
Click to expand...
Click to collapse
You used your power button as a shutter while taking photo under water?
Sent from my C6603
joejoe23 said:
You used your power button as a shutter while taking photo under water?
Sent from my C6603
Click to expand...
Click to collapse
Nope, i used this mod, mostly volume buttons.
How much did they charge to fix it
thalada said:
Nope, i used this mod, mostly volume buttons.
Click to expand...
Click to collapse
How much did they charge to fix it?
XZ Waterproofing
Hello bro's, Just do take note that the rubbers on the flaps degrades as used. If one uses the power flap and the earphone flap often, then the waterproofing will be less and less reliable.
Though i have used this quite a number of times under water before 1 meter, i used it while it's still a few months old, but i dare not use it after long use.
Power button, if you want it prolonged, use a software such as SCREEN OFF AND LOCK on play store. It will pro-long the button's maximum time before failure. (MTBF)
(** Dear Reader, Kindly Press the Thanks Button if this helps **)
uberlaggydarwin said:
How much did they charge to fix it?
Click to expand...
Click to collapse
$15
Glad I read this thread. I had a feeling that using buttons as a shutter wasn't a good idea whilst underwater. I think Sony need to reiterate this is water RESISTANT, not water proof.
voltairejohn said:
Hello bro's, Just do take note that the rubbers on the flaps degrades as used. If one uses the power flap and the earphone flap often, then the waterproofing will be less and less reliable.
Click to expand...
Click to collapse
That's a very good point to make, will add that to the OP of my resource thread. Might be worth trying to modify the ports with some tape to give a tighter seal, especially if you're one of these People who insist on doing what's recommended not to or push the boundaries of a devices required limits.
The most amount of water my Z has seen so far is a few splashes of rain and wouldn't dream of sticking it in a glass of water to show off or actually take it into a swimming pool or the sea just because the IP rating says I should in theory be able to.
It's hard to have sympathy for some People.
I think the only way is to bring it down to sony service centre
hi guys, am really desperate, helpless & feels like dying. my problem is.... a heavy knife (Gerber http://www.gerbergear.com/Military/Knives/06-Automatic-Knife_30-000850) fell on my Xperia Z1 & cracked my screen!!! :crying: the screen looks like it has a hole but when toughing it I feel nothing, unfortunately I can't unlock the phone coz I have it locked with a pattern to keep nosy people away from my private stuff of my family. Screen touch is a mess! it's not working & behaving like crazy jumping from camera to anything you can imagine, I tried connecting the phone to my PC to take my private stuff out of it but failed because the screen is locked & I have to unlock the phone first, second; I can't take my phone to the repair shop coz I don't trust any body on my private stuff & am dying to keep eyes away from those private stuff, so am kinda stuck between 2 living hells... am really mad, the feeling is beyond words coz I spent a lot of time to save the money to buy this 2 months old phone & now this happened.. is there anything to be done??
Only way I can think of is to lose all your content and flash the device using flashtool or sus
Sent from my C6903 using xda app-developers app
nobby00900 said:
Only way I can think of is to lose all your content and flash the device using flashtool or sus
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I can live with losing my contents but I don't know how to use flash tool & am worrying about voiding my warranty if any problem happens during flashing my device
one more question, since my device screen is locked with a pattern, is there anyway the repair guy get access to my private stuff in my gallery after he repairs the screen?? am brain freeze & I can't think anymore
Ayman.AK said:
one more question, since my device screen is locked with a pattern, is there anyway the repair guy get access to my private stuff in my gallery after he repairs the screen?? am brain freeze & I can't think anymore
Click to expand...
Click to collapse
Use an usb OTG cable and mouse i did the same when my screen cracked i just unlocked it with my mouse and accessed my data
Damn, that really sucks(i kmow its not helpful but still)
Sent from my C6906 using Tapatalk
Ayman.AK said:
I can live with losing my contents but I don't know how to use flash tool & am worrying about voiding my warranty if any problem happens during flashing my device
Click to expand...
Click to collapse
Your warranty is already void m8, cracked screens are not covered by warranty (at least not in the UK anyway)
You could use the USB OTG cable and attempt an unlock with the mouse in an effort to retain your data.
Or you could hold power vol up and down and power it off, plug it in whilst holding vol down to get to flashmode and flash an FTF using flash tool.
To do that just open flash tool, obtain an ftf file which you know you can flash, then click the lightening bolt, select flash mode and flash the thing.
But like i said because your screen is cracked, warranty isn't going to cover it anyway (unless you're in a location with a very generous warranty service) insurance is more than likely your best friend right now, in which case it won't matter if your phone is modded or not, with that in mind, your data is your only pitstop on the way to getting a new phone.
negrobembon said:
Damn, that really sucks(i kmow its not helpful but still)
Click to expand...
Click to collapse
Yes indeed mate :crying:
wyrmeth said:
Use an usb OTG cable and mouse i did the same when my screen cracked i just unlocked it with my mouse and accessed my data
Click to expand...
Click to collapse
this is really a brilliant idea, never crossed my mind coz I was really depressed & can't think straight, thank you; one question regarding this matter, is my phone capable of powering up a simple PC mouse?
dladz said:
Your warranty is already void m8, cracked screens are not covered by warranty (at least not in the UK anyway)
you could hold power vol up and down and power it off, plug it in whilst holding vol down to get to flashmode and flash an FTF using flash tool.
To do that just open flash tool, obtain an ftf file which you know you can flash, then click the lightening bolt, select flash mode and flash the thing.
But like i said because your screen is cracked, warranty isn't going to cover it anyway (unless you're in a location with a very generous warranty service) insurance is more than likely your best friend right now, in which case it won't matter if your phone is modded or not, with that in mind, your data is your only pitstop on the way to getting a new phone.
Click to expand...
Click to collapse
I know my warranty won't cover this incident & they are not generous at all here in Jordan!!
Regarding flashing the device, to tell you the truth am not an expert in this matter, infact never did it before & I don't know how & where to obtain the right FTF for my device so am confused about the whole idea of flashing, guess trying to access my data with an USB OTG cable is a more easier approach for me but am not sure if I have to unlock the screen first to enable this feature in the device!!!
To be honest with you, I've been watching too many youtube videos about how to replace the screen with a new one using the the right tools, it's a bit tricky & it needs expert & delicate hands of a surgeon, but I guess I have nothing to lose. Since yesterday I've been looking for a replacement screen & found some on eBay for ~160$ including the replacement tools, my only concern is the waterproof feature of the phone coz replacing the screen includes removing some special adhesive tapes/stickers & honestly am not sure where to get the original replacements for these tapes!!! I found some of these adhesive tapes on eBay but am not sure about the quality of these & I found different kinds/layers of tapes for the device?!! Second, am not sure which part of the screen is broken in my device, I have uploaded pictures of my device on flickr to give you a clue
Pictures of my device:
https://www.flickr.com/photos/[email protected]/sets/72157642794501183
Screens:
1- http://www.ebay.com/itm/251470683298?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
2- http://www.ebay.com/itm/301129487150?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Adhesive tapes:
1- http://www.ebay.com/itm/221301740251?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
2- http://www.ebay.com/itm/221301761849?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
3- http://www.ebay.com/itm/221303355872?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
so,
1- which part of my screen is broken & need to be replaced?
2- replacing the screen won't guarantee a waterproof device??
3- Should I do it my self or just buy the required screen, the tools & the adhesive tapes & give the whole stuff to a repair guy?
Am thinking of repairing the device & selling it, I know I might sell it for half of the purchase price but a new Xperia Z1 or even a new Z2 would add back a smile on my face
Sorry for making this long.. much appreciate your sympathy & help
Ayman.AK said:
Yes indeed mate :crying:
this is really a brilliant idea, never crossed my mind coz I was really depressed & can't think straight, thank you; one question regarding this matter, is my phone capable of powering up a simple PC mouse?
I know my warranty won't cover this incident & they are not generous at all here in Jordan!!
Regarding flashing the device, to tell you the truth am not an expert in this matter, infact never did it before & I don't know how & where to obtain the right FTF for my device so am confused about the whole idea of flashing, guess trying to access my data with an USB OTG cable is a more easier approach for me but am not sure if I have to unlock the screen first to enable this feature in the device!!!
To be honest with you, I've been watching too many youtube videos about how to replace the screen with a new one using the the right tools, it's a bit tricky & it needs expert & delicate hands of a surgeon, but I guess I have nothing to lose. Since yesterday I've been looking for a replacement screen & found some on eBay for ~160$ including the replacement tools, my only concern is the waterproof feature of the phone coz replacing the screen includes removing some special adhesive tapes/stickers & honestly am not sure where to get the original replacements for these tapes!!! I found some of these adhesive tapes on eBay but am not sure about the quality of these & I found different kinds/layers of tapes for the device?!! Second, am not sure which part of the screen is broken in my device, I have uploaded pictures of my device on flickr to give you a clue
Pictures of my device:
https://www.flickr.com/photos/[email protected]/sets/72157642794501183
Screens:
1- http://www.ebay.com/itm/251470683298?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
2- http://www.ebay.com/itm/301129487150?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Adhesive tapes:
1- http://www.ebay.com/itm/221301740251?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
2- http://www.ebay.com/itm/221301761849?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
3- http://www.ebay.com/itm/221303355872?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
so,
1- which part of my screen is broken & need to be replaced?
2- replacing the screen won't guarantee a waterproof device??
3- Should I do it my self or just buy the required screen, the tools & the adhesive tapes & give the whole stuff to a repair guy?
Am thinking of repairing the device & selling it, I know I might sell it for half of the purchase price but a new Xperia Z1 or even a new Z2 would add back a smile on my face
Sorry for making this long.. much appreciate your sympathy & help
Click to expand...
Click to collapse
My guess is that both the front glass and the LCD below is broken, otherwise you'd be able to use the touchscreen, theres a protective screen over the front, i'm thinking that is the reason that you're not feeling shards of glass poking through.
Prices for the screen can't be cheap, heres one on amazon, no reviews and only one available, couldn't tell you that it's authentic or not.
http://www.amazon.co.uk/Display-Scr...589979&sr=8-10&keywords=z1+replacement+screen
There are probably more people on here who know more reputable places to buy screens, i've never had to before so i'd be guessing m8.
As for the FTF's here is the mega collection thread http://forum.xda-developers.com/showthread.php?t=2469191
Grab one for your phone from there and make sure to match the hardware up, so for example I myself have a C6903 so I will only ever flash an FTF for that hardware, doing otherwise could brick your device.
Flashing an FTF on lets say 290 to your phone will put it back to stock.
Flashing with flashtool is easy.
Download the firmware of your choice, lets say 290 for your hardware
Put it in the firmwares folder which is in the flashtool installation directory
Open the tool
Turn off your phone, (HOLD POWER AND VOL UP AND DOWN UNTIL IT VIBRATES THREE TIMES) then connect your phone whilst holding volume down and it'll put the phone into flash mode, nothing will happen on the phone but it may make a dink connection sound on your computer and flashtool will say device connected in flashmode.
Click on the lightening bolt
Click flash mode
A list will appear
Select the firmware you just downloaded.
Click flash.
Let it completely finish, if nothing happens or your phone tries to reboot, then repeat the turn off your phone step and allow the flash to finish.
Don't whatever you do unplug during the flashing process.
Thats all from memory m8, there are more detailed tutorials on XDA which you can follow, theres more than likely one in the MEGA Collection thread which i posted above.
Read up on it, but this is generally the way to do it.
As for fixing it yourself, I don't know how skilled you are m8, in all fairness I would get a quote from Sony how much they'll charge to fix it, at least that way you would retain some form of warranty. Going to a registered Sony engineer would give you the chance to put your case forward and most likely get the best price too.
But that's up to you m8.
Good luck.
dladz said:
My guess is that both the front glass and the LCD below is broken, otherwise you'd be able to use the touchscreen, there's a protective screen over the front, i'm thinking that is the reason that you're not feeling shards of glass poking through.
As for fixing it yourself, I don't know how skilled you are m8, in all fairness I would get a quote from Sony how much they'll charge to fix it, at least that way you would retain some form of warranty. Going to a registered Sony engineer would give you the chance to put your case forward and most likely get the best price too.
But that's up to you m8.
Good luck.
Click to expand...
Click to collapse
well, I can't use the touchscreen because it's messed up that's why I can't unlock the screen which is locked with a pattern like I stated before.
For the part of having a registered SONY dealer here in Jordan yes there is but am not sure if it's registered & I don't think they have the skills to deal with an issue like this (at least guarantee a preserved waterproof feature after repairing the screen) because my sister's Xperia Z suddenly died, so she took it to this dealer & they told her the main board is dead, so they tried to repair the device (by installing a new board) instead of giving her a replacement, after 2 weeks of waiting she received her repaired device completely messed up: scratches on the back cover, back cover installed upside down !!! & they lost the SIM tray !! so she & I returned back to them & started a fight (not a fist fight lol) & we asked for the manager & after 2 hours of conversations they agreed to give her a new one. My point is, I think these dealers are SONY certified dealers to sell their products but they are not skilled to fix a thing though they claim the capability to do so!! Just for the record, if I want to buy this screen here in my country it will cost me 300$ for the screen only not the repair service, that's why am thinking of getting it from eBay/amazon...etc & try to do it myself or give it to a non-SONY repair shop coz we got smart repair guys that work in their own private workshops. Things here is my country are a lot different from the UK & many other countries that's why when an incident like this happen we suffer a lot & most of us ended buying a new phone on installments or cash if they are rich enough which is not my case!
For me having the skills to do it, well... I have great skills in assembling PCs, some PC software skills, I fix basic house electric & water problems when they occur, & when it comes to maintenance/repair am always patient & delicate & I don't start repairing things blindly, I make my own search, read repair tutorials & watch videos for these particular repairs & then go step by step repairing & I don't care if I spend 1 hour to finish an 8 min job, as long as am doing it right it doesn't matter. There are too may videos on youtube & they are pretty helpful in the matter of replacing my screen, all I need is the right tools & the guts to do so.
Ayman.AK said:
well, I can't use the touchscreen because it's messed up that's why I can't unlock the screen which is locked with a pattern like I stated before.
For the part of having a registered SONY dealer here in Jordan yes there is but am not sure if it's registered & I don't think they have the skills to deal with an issue like this (at least guarantee a preserved waterproof feature after repairing the screen) because my sister's Xperia Z suddenly died, so she took it to this dealer & they told her the main board is dead, so they tried to repair the device (by installing a new board) instead of giving her a replacement, after 2 weeks of waiting she received her repaired device completely messed up: scratches on the back cover, back cover installed upside down !!! & they lost the SIM tray !! so she & I returned back to them & started a fight (not a fist fight lol) & we asked for the manager & after 2 hours of conversations they agreed to give her a new one. My point is, I think these dealers are SONY certified dealers to sell their products but they are not skilled to fix a thing though they claim the capability to do so!! Just for the record, if I want to buy this screen here in my country it will cost me 300$ for the screen only not the repair service, that's why am thinking of getting it from eBay/amazon...etc & try to do it myself or give it to a non-SONY repair shop coz we got smart repair guys that work in their own private workshops. Things here is my country are a lot different from the UK & many other countries that's why when an incident like this happen we suffer a lot & most of us ended buying a new phone on installments or cash if they are rich enough which is not my case!
For me having the skills to do it, well... I have great skills in assembling PCs, some PC software skills, I fix basic house electric & water problems when they occur, & when it comes to maintenance/repair am always patient & delicate & I don't start repairing things blindly, I make my own search, read repair tutorials & watch videos for these particular repairs & then go step by step repairing & I don't care if I spend 1 hour to finish an 8 min job, as long as am doing it right it doesn't matter. There are too may videos on youtube & they are pretty helpful in the matter of replacing my screen, all I need is the right tools & the guts to do so.
Click to expand...
Click to collapse
You don't need the touchscreen to do what i said.
If it were me in your position, i would do a good bit of research and bite the bullet and do it myself.
OR
Get those guys to do it, if they are registered Sony engineers then they represent Sony on a business level, which means liability afterwards is directed at them if something unrelated happens to the phone like a certain component misbehaving which could be directly related to what they've done then you're clean and they're to blame.
I'd be hesitant about going to a third party as they're more likely to give you the finger if something goes wrong afterwards.
Yay! Sony has repaired it.
A few weeks ago, my retailer sent back my device. Their report said that the front adhesive was loose hence there was water damage.
Thankfully, it was covered under NZ warranty and they completely replaced my z3. Yay! The rest is history.
Thank you to everyone who helped. I appreciate it.
Old post.
TL;DR: Phone won't boot or respond. When the phone is plugged in, the device's notification light flashes red. Tried all the button combinations, no response.
This happened yesterday. Searched the device forums and couldn't find any solutions so posted here.
When the phone is plugged into a power source, it the notification LED flashes just over once a second.
Tried using different USB cables, chargers, computers - no difference.
Tried all the button combinations, nothing happened. I did press the yellow "off" button by the Sim card slot and then it vibrated 3 times. Nothing happened afterwards and I couldn't repeat this.
One weird thing I did notice is when the USB cable is half plugged into the charger/laptop the phone, the led stays on longer. Maybe 5, 10 seconds. The time the LED is off is still the same. So maybe it's somesort of lose connection?
It doesn't charge via USB. I haven't tried the magnetic dock connection since I don't have one. Anyone know if it would be worth to DIY one to make sure?
Yes, the phone has been fully submerged in water, but I only did that when I got it last month. It hasn't been intentionally submerged since then. The only software related issue I had was that occasionally the phone's screen wouldn't turn on for a long time. I assumed this was software related and it was fixed when I uninstalled Microsoft's Next Launcher.
I've had this phone for over a month and it. Just returned from the city which I bought the phone and I don't want to return it for warranty unless I absolutely have to. The bootloader is locked and the device has not been rooted.
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
Any response will be greatly appreciated - that "thanks" button will most definitely be clicked.
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1337 H4X0R said:
TL;DR:
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
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That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
charliebigpot said:
That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
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Yeah, but then it takes like a month for it to get mailed to the "official repairs", looked at etc. like most warranty claims. I'd rather get it fixed now rather than wait.
But as a plan B, I think we have it pretty good here!
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
2mal16 said:
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
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Unfortunately, Amazon doesn't ship many electronic items here so I can't get the magnetic charging device.
I think after exhausting every option available to me, now is a good time to claim warranty.
Thanks for your response.
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
1337 H4X0R said:
TL;DR:Tried using different USB cables, chargers, computers - no difference.
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Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
moetoby said:
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
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Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
OrBy said:
Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
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I tried this overnight, however, it didn't work.
The computer - any computer - doesn't recognise the device. It doesn't show up in device manager either.
Thanks for your input!
1337 H4X0R said:
Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
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that's so badyou now,i put my z3c in water when i first got it as you do,she has withstood the test fortunately and she is one month old
i suggest that you should contact the sony customer service to replace your phone
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!
Hi, thanks for looking into this thread.
I've used my HTC M7 during wintersports, where it got a little bit wet sometimes. The phone would only charge when turned off, so I put some WD40 on the mini-USB port and it worked fine again. Same problem week later, tried the same solution, but this second time I'd blown WD-40 under the screen..
So I decided to pull out the screen, ended up with the digitizer, and several screen parts in my hands. So I decided to order a whole new front, and a logic board(for USB port) from China, and put the existing parts over in the new front.
I did this yesterday, and tested the phone without putting the back cover back on yet. The phone worked like it had never worked before: awesome speed. I noticed however, that the speaker didn't work. I díd get sound out of my earbuds using my headphone jack, so it had to be the speaker.
I was so glad that the phone worked, as I do not have any knowledge whatsoever about hardware and I just repaired a phone with a 1.0/10 repairability score (iFixit). In my joy I thought that perhaps refixing a connection cable might do the trick. Now the horror: I touched the connection between the battery and the mainboard with a screwdriver, while it was still turned on.. I saw a sparkle, and since then the phone won't start. (And later I found out that the speaker didn't work because there was no pressure on it. When pressing on the phone, like the back cover would do, it would produce sound).
I've tried completely disassembling and reassembling the phone but that didn't work.
All it does is this loop when I hold the power button for 5 seconds:
- Flickering home/return button
Then when I release the power button:
- The phone vibrates once
- Then it keeps making a startup/boot sound (with about 6 seconds intervals) but the screen stays black, untill it has drained all energy from the battery
When I press the power button for a couple of seconds during this loop, it starts at the beginning of the loop again.
What parts in this phone are probably broken? The main board, or the battery? Both? Or possibly more?
I was just an idiot to touch a live circuit with a screwdriver..
Thanks!
japzz said:
so I put some WD40 on the mini-USB port and it worked fine again.
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Never put oil on electronics! Clean the port using a Electro contact cleaner and once cleaned you can wash it using a contact enhancer" The only time you want to use WD40 on electronics is to remove surface corrosion. Part must then be cleaned of that oil.
Same problem week later, tried the same solution, but this second time I'd blown WD-40 under the screen..
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Another reason to use electro contact cleaner. This solution evaporates so fast, like 10 times fast than rubbing alcohol. Even if you had blown contact cleaner under the screen, it would have done nothing.
I touched the connection between the battery and the mainboard with a screwdriver, while it was still turned on.. I saw a sparkle, and since then the phone won't start. (And later I found out that the speaker didn't work because there was no pressure on it. When pressing on the phone, like the back cover would do, it would produce sound).
What parts in this phone are probably broken? The main board, or the battery? Both? Or possibly more?
I was just an idiot to touch a live circuit with a screwdriver..
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Click to collapse
Probably the main board. Doesn't worth it imo. You can get a new M7 for like 150-250$ on ebay.
alray said:
Never put oil on electronics! Clean the port using a Electro contact cleaner and once cleaned you can wash it using a contact enhancer" The only time you want to use WD40 on electronics is to remove surface corrosion. Part must then be cleaned of that oil.
Another reason to use electro contact cleaner. This solution evaporates so fast, like 10 times fast than rubbing alcohol. Even if you had blown contact cleaner under the screen, it would have done nothing.
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Click to collapse
Thanks! This is really helpful information for possible fixes of other phones/parts in the future.
alray said:
Probably the main board. Doesn't worth it imo. You can get a new M7 for like 150-250$ on ebay.
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Thanks for your reply. Indeed, I think I will just buy another product.
But just for the sake of fixing it (not for net present value of the project), I think I will try to buy one with a broken screen or something from the Dutch Craigslist alternative. However, the M7 stores data internally. Where does it store that data? Can I remove a data chip from my (now broken) M7 motherboard, and replace it on a working motherboard?
Thanks! :good:
japzz said:
Thanks! This is really helpful information for possible fixes of other phones/parts in the future.
Thanks for your reply. Indeed, I think I will just buy another model.
But just for the sake of fixing it (not for net present value of the project), I think I will try to buy one with a broken screen or something from the Dutch Craigslist alternative. However, the M7 stores data internally. Where does it store that data? Can I remove a data chip from my (now broken) M7 mainboard, and replace it on a working mainboard?
Thanks! :good:
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Data is stored on the emmc chip and is not removable. You can not access your data with the phone not booting.
If buying a used phone for parts, make sure it have a clean imei first. Imei # is tied to the motherboard so if you take a motherboard from a blacklisted imei phone and put it in your phone, you won't be able to connect to any carrier network.
alray said:
Data is stored on the emmc chip and is not removable. You can not access your data with the phone not booting.
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Well that's a bummer.. But thanks for the clear information!
alray said:
If buying a used phone for parts, make sure it have a clean imei first. Imei # is tied to the motherboard so if you take a motherboard from a blacklisted imei phone and put it in your phone, you won't be able to connect to any carrier network.
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This isn't really clear to me straightaway, but I will like into how I can look this up etc. Great information to start with. Thanks again!
japzz said:
Well that's a bummer.. But thanks for the clear information!
This isn't really clear to me straightaway, but I will like into how I can look this up etc. Great information to start with. Thanks again!
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The IMEI number is a unique identifier. If a phone is declared lost or stolen or is linked to unpaid bills. its imei will be blacklisted. The blacklist is international and every carriers have access to it. If the phone is blacklisted, all carriers will refuse to active the phone on their network. The IMEI # is stored on the emmc chip so its tied to the motherboard. If you change motherboard of your phone, your IMEI number will change to the new one linked to that motherboard. So before buying a phone to swap motherboard, make sure the IMEI is not blacklisted. Ask the seller first and then you can check if the IMEI is valid. If the seller can't provide the IMEI, don't buy the phone.
alray said:
IMEI Explanation
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Wow thanks for this comprehensive explanation and practical tip. Thanks for helping me again and again, means a lot to me!