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Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
I have a video link but unfortunately I cant post the link here it wouldn't let me. Go to youtube and search "Galaxy note s-pen problem" the one by dudelmt
GALAXYNOTE said:
Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
Click to expand...
Click to collapse
Wacom styluses are magnetic based, not capacitive, so technically it doesn't need to touch the screen. You can place a piece of paper over it and trace images for example.
I can't reproduce what you are seeing though. If I open s-memo, and place the stylus in contact with the screen with no pressure, it doesn't trace.
Just watched the video - holy cow, your pen is nowhere close to the note. wow. it looks like it's a good 1.5 cm or so.
- Frank
For the lazy.
http://www.youtube.com/watch?v=9VfkXo0KU5c&sns=em
Can not reproduce this on my device. Sounds like some electronic magnet issues or perhaps some other pen?? Anyways, sounds like you should get your device replaced unless you wish to keep it as a Magical Note ;-)
No really can not reproduce your issue on my note.
Do you use your phone upside down often?
(really tired and sarcastic, I know it occurs right side up too )
Faulty Pen
You have a faulty pen! Your pressure sensor from pen's tip is defective, jammed, or maybe only the white tip is physically stuck.
Everybody could reproduce this behavior by putting the pen close to screen, with memo app running, and applying pressure on pen's tip with your finger/nail.
So it's normal for the S-pen not to register if there is no pressure applied despite contact? Because that is what is happening with my s-pen. There is contact, no pressure, and it does not register. Is this how it is suppose to work?
Also, does the S-pen have a very faint click or sound when applying pressure like it is activating a pressure sensitive "something".
Thanks
Same problem here.
My Video:
http://www.youtube.com/watch?v=tgFLb8bTnXY
I contacted Samsung for replace the Pen, but they told me that is the first time they receive this type of problem.. so.. they will tell me something after some check..
Same problem for me, noticed that it's usually after the first time you touch the screen with the pen, like it still thinks the pen is touching even though its not. I'll log it with Samsung too see if they give me the same 'haven't seen this before' line.
I also have the same issue, it's rather annoying.
Will play around and see what I can find out.
Did Someone find a replace for the S-Pen?
Same problem here, appears to be worse when you first start using the pen. They should add a calibration option for the pressure to fix this, i think its now auto calibrating and that's why the problem looks worse at start.
FIXED- S Pen Problems...
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
heelerdog said:
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
Click to expand...
Click to collapse
waiting for a tutorial
S-Pen repair tutorial- not for the faint-heated
OK...
Now I believe everyone that is having problems has at one time or another accidently or on purpose pulled the rear end out.
From what I have seen you CANNOT replicate this fault without that happenning.
Using a small blade prise the button from the Spen starting at the rear end.
The button will flex and pop out.
Pull the rear end off the pen (again ) now CAREFULLY and into a small tray if possible, turn the pen upside down and the 'bits' will come out, they are:
white nib
tiny O ring
tiny disk with nob one end and hole the other
electronics with button
What had happened on mine is that the o ring, disk and nib had pulled apart so that the disk and the wire-wound rod were always in contact so the Note always thought that the pen was in contact with the screen.
The correct order of bits is:
Nib-Disk-O Ring- Rest of electronics...
you will see the nib has a nob that will locate into the disk, the other side of the disk will hold the oring and all this sits against the wire-wound rod.
NO I AM NOT PULLING MINE APART AGAIN FOR PICS!!!
I put the electronics back in first and then using tweezers put the other bits back in through the button hole before carefully sliding it all back to the nib-end of the pen.
The button then pushes back in and locks.
Now, I a happy to answer questions, or if you like, and if you trust me, I am happy to have you send your pen to me here in Australia and I will repair it if i can.
Mine has been 100% since I did this...
Hope this helps!
Dan.
This sounds like an individual problem. For if the Note was faulty as described then it would have been noticed by the 80% in the poll here who like me think the note is pretty perfect.
Individuals and S Pen failures
I agree Gaugerer, it seems though that more and more individuals are finding this problem as more and more notes are sold...
Atleast it is fixable without the exhorbitant price asked for for a replacement stylus.
Cheers, Dan.
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
Thus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
frankiboy_01 said:
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
IThus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
Click to expand...
Click to collapse
I contacted "Samsung Exclusive Italy" but they simply told me that check for this problem and recall me. I Never received a call from them.
Thanks to heelerdog for the tutorial, but i dont understand well english, and without some pics I'm afraid to break the S-pen
Hi,
hope someone can help me?
I'm finding it difficult to use the button on the s-pen on my new note.
basically to get the back and menu functions to work i have to press way too hard on the button and apply a lot of pressure on the screen with the pen. Even then i sometimes have to swipe the pen 5 or more times before i get the correct response? Has anyone else had a similar experience or know a way to solve the issue before i return the note to amazon as faulty?
The pen works fine when not pressing the button.
Any advice is much appreciated
Thanks
Sent from my GT-N7000 using XDA Premium App
The back and menu buttons are not meant to be used with the pen, they are for fingers only.
This is a design flaw in my eyes, I use the pen quite often and find this to be quite annoying.
Nixchecker said:
The back and menu buttons are not meant to be used with the pen, they are for fingers only.
This is a design flaw in my eyes, I use the pen quite often and find this to be quite annoying.
Click to expand...
Click to collapse
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
But you'r right, it's a design flaw that the hard-buttons cant be activated with the pen as well!
@OP:
what you experience is the manufacturing lottery of samsung! i owned a lot of notes so far, and besides that screen quality differs MASSIVE (see according threads) also the pressure sensitivity of s-pens differ a lot!
on some devices i had to press the pen really hard to the screen, on some it notices the pen before even touching the screen!
but i have good news as well: this is mostly pen dependent as i found out! you can try to disassemble your pen and re-position the coil (as it's the reason for the different sensitivity) in it, or try another pen!
edit: even if the pen works fine without button press, your problem is still the pen. pressing the button does nothing more as changing the response to the inductive field from the screen, either by adding some resistance or by shortening some wires of the coil
TML1504 said:
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
But you'r right, it's a design flaw that the hard-buttons cant be activated with the pen as well!
@OP:
what you experience is the manufacturing lottery of samsung! i owned a lot of notes so far, and besides that screen quality differs MASSIVE (see according threads) also the pressure sensitivity of s-pens differ a lot!
on some devices i had to press the pen really hard to the screen, on some it notices the pen before even touching the screen!
but i have good news as well: this is mostly pen dependent as i found out! you can try to disassemble your pen and re-position the coil (as it's the reason for the different sensitivity) in it, or try another pen!
edit: even if the pen works fine without button press, your problem is still the pen. pressing the button does nothing more as changing the response to the inductive field from the screen, either by adding some resistance or by shortening some wires of the coil
Click to expand...
Click to collapse
If I'm reading you right, this means that any pen-issues are just the pen and that I shouldn't worry about the digitizer being defective on the phone, correct?
Hi tml, thanks for the insight.
You're right i did mean I'm having difficulty with the gesture behaviours when pressing the pen button and swiping to simulate the back and menu functions.
I think I've seen a post on how to disassemble the pen, but would be worried it will void the warranty. however as I'm in the uk, returning my note to Amazon.de (saved money buying from Germany) for the sake of the pen does seem a lot of hassle so i might give it a shot.
I Suppose i could also buy a spare pen off fleEbay and see if it makes a difference?
Cheers
Sent from my GT-N7000 using XDA Premium App
TML1504 said:
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
Click to expand...
Click to collapse
Lol sorry, yes I misunderstood the OP.
I remembered me trying to use the hardbuttons with the pen when I first got the Note and saw him writing about pressing too hard and applying lots of pressure...
I rarely use the gestures since touching the buttons on the device is faster for me than looking at the pen in search for the button, pressing it and doing the gesture.
I got one of those new pens with the grey button so its quite easy to find it (compared to the old pens with black buttons) but being able to find it simply by touching the pen would be much better.
They should have changed not only the colour but the surface of the button too.
PoisonWolf said:
If I'm reading you right, this means that any pen-issues are just the pen and that I shouldn't worry about the digitizer being defective on the phone, correct?
Click to expand...
Click to collapse
correct! as to my findings the differences are MOSTLY s-pen related, same s-pen on different device gives almost the same result! the differences could be explained by the calibration of the screen (although no user-calibration is available the screen IS calibrated in some way. you can notice that by turning the "auto rotate" on and off when the pen is misaligned, it will get better through that!) and the hardware differences. The second one I could observe in changing the pen!
@jimsey:
buy a s-pen holder at amazon. this is a holder PLUS a "standard" s-pen! mine from amazon had a grey button (as some other users reported that new batches of the phone come with grey ones) and worked much better than the one which came with the phone!
---------- Post added at 01:39 PM ---------- Previous post was at 01:37 PM ----------
Nixchecker said:
They should have changed not only the colour but the surface of the button too.
Click to expand...
Click to collapse
take a razor-blade and make some "lines" on the button! for me this does the trick!
Coming from an iPhone, the touchscreen on the Note 5 is way too sensitive for me. If I move my finger 2mm away from the screen, it still registers that I am touching it. Makes typing extremely cumbersome.
I'm wondering if there is any way, rooted or otherwise, to decrease the sensitivity so that the screen only registers touches when I am actually touching it.
Thanks for any help!
by default it is. you have the option to increase sensitivity.
edit: I can't seem to find the settings for it, now. but the info said something about it being useful for when wearing gloves.
maybe adding a tempered glass screen protector can give you just the right sensitivity you're looking for. I know the one on my iPhone reduced the sensitivity a bit. and you gain some protection at the same time.
keep in mind.. if you root, you may trip Samsung's KNOX and no longer be able to use Samsung Pay.
(Sent from my iPhone via Tapatalk)
That was a note 4 option, they removed it for the 5.
How do I turn down the sensitivity on my Samsung galaxy note 4 edge
So since last night I've been having these phantom touches on my note. Whenever and wherever I touch with my finger, an extra touch is made close to the status bar. This makes it impossible to scroll, swipe and pinch to zoom. I've enabled developer mode and turned on the "show touch" function. And it is as I described.. almost whenever I touch the screen, an extra touch is made at the top.
I've tried going in to the special Service menu by typing *#0*#, and I fail the touchscreen test.
However, the spen works fine.whenever I use it, the phantom touches stops.
But it comes back when I use my fingers again.
I did a factory reset last night. Worked for like 3 hours, then it came back.
It comes and goes. So it's not all the time. It can work for an hour without problems. But most if the time, the error is there.
Any thoughts? Or should I just return it?
_terror_ said:
So since last night I've been having these phantom touches on my note. Whenever and wherever I touch with my finger, an extra touch is made close to the status bar. This makes it impossible to scroll, swipe and pinch to zoom. I've enabled developer mode and turned on the "show touch" function. And it is as I described.. almost whenever I touch the screen, an extra touch is made at the top.
I've tried going in to the special Service menu by typing *#0*#, and I fail the touchscreen test.
However, the spen works fine.whenever I use it, the phantom touches stops.
But it comes back when I use my fingers again.
I did a factory reset last night. Worked for like 3 hours, then it came back.
It comes and goes. So it's not all the time. It can work for an hour without problems. But most if the time, the error is there.
Any thoughts? Or should I just return it?
Click to expand...
Click to collapse
Just a thought as I watched a video on the Note 8 last night and if the screen is or has been wet it won't respond to touch but will to the s pen.
ggrant3876 said:
Just a thought as I watched a video on the Note 8 last night and if the screen is or has been wet it won't respond to touch but will to the s pen.
Click to expand...
Click to collapse
It hasn't and aren't wet at all though
are you using any type of screen protector, accessory, or case? when the note 7 recall happened, I was offered a s7 edge as replacement and because of its contour I noticed I contacted the screen "edges" often with my grip which threw off my touch screen, is it possible the same thing is happening?
---------- Post added at 05:15 AM ---------- Previous post was at 05:07 AM ----------
wearing any jewelry that may create possible interference? there is a magnetic sensor near the "z" on the portrait orientation keyboard used by the official flip covers that could be being tripped unintentionally
superman77532 said:
are you using any type of screen protector, accessory, or case? when the note 7 recall happened, I was offered a s7 edge as replacement and because of its contour I noticed I contacted the screen "edges" often with my grip which threw off my touch screen, is it possible the same thing is happening?
---------- Post added at 05:15 AM ---------- Previous post was at 05:07 AM ----------
wearing any jewelry that may create possible interference? there is a magnetic sensor near the "z" on the portrait orientation keyboard used by the official flip covers that could be being tripped unintentionally
Click to expand...
Click to collapse
Yeah sorry forgot to mention that. It's a naked phone. No case nor screen protector. Never been dropped or bumped into anything. I've been really gentle with it thus far.
I think there's something wrong with your digitizer, exchange it!
I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Make sure you have not turned on disable gestures and buttons when using s pen. That will make so when you use s pen the home button and such won't take affect when touching them with the pen. So no it has nothing to do with magnets for keyboard. Since i tried now with my s pen and it's registering fine.
Hello
Im facing the same issue infact my s pen doesn't work properly in the middle of the screen also. If i press it too hard then it seems to work fine. It started happening a month ago can someone please suggest what i should do ?
Also if it take it to the service center will they replace the device ?
Versace_V said:
I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Click to expand...
Click to collapse
I have the exact same problem + it also happpes in the top edge not just the bottom ,,
As you said home button doesn't work with s pen but other buttons ( back , recent , screenshot , power off ) works instantly without any miss , which is weird
But in other scenarios , not home screen , like photopea.com ; the "adding layer" button ( which is at the bottom edge almost at the same place of home button ) doesn't work with s pen
Another example; in adobe lightroom the top edge have the same problem, it doesn't respond when tapping ir drawing on it , but it Does when starting the drawing in a closer area from the middle then moving the s pen to the edge , in this case it works , which is very weird
Ahmad-issa1999 said:
I have the exact same problem + it also happpes in the top edge not just the bottom ,,
As you said home button doesn't work with s pen but other buttons ( back , recent , screenshot , power off ) works instantly without any miss , which is weird
But in other scenarios , not home screen , like photopea.com ; the "adding layer" button ( which is at the bottom edge almost at the same place of home button ) doesn't work with s pen
Another example; in adobe lightroom the top edge have the same problem, it doesn't respond when tapping ir drawing on it , but it Does when starting the drawing in a closer area from the middle then moving the s pen to the edge , in this case it works , which is very weird
Click to expand...
Click to collapse
If your issues are to the right of the front-facing camera, maybe they have to do with the S Pen magnets?
I ultimately decided to exchange the tablet. My new one doesn't have any of my aforementioned problems. Also, the issues had nothing to do with the gestures option - the dead spots existed with gestures on/off.
Although the issue is solved, the root cause is still unknown. I'm starting to consider if the problems I had were due to a case. For a short period of time I had a Speck Balance Folio on my first Tab S8 Ultra. It was a nice case but I had to remove it after the first day because the cases magnets were creating huge dead spots on the screen. The case had a pretty large magnet spanning the lower half of the tablet, so maybe it was strong enough to permanently alter the in-built tablet magnets? I never drew on the edges of the screen until after I removed the case, so there was no way to know if the issue existed beforehand.
I currently have the official Samsung Protective Standing cover on my new tablet, and while it does have two small magnets near the edges, I have no issues using any part of the screen with the S Pen.
I guess to answer my own question in the post, and to possibly help anyone reading this in the future:
Your tablet should not be having issues near the edges of the screen.
Avoid all third party cases if possible, unless they are confirmed to be magnet-free (e.g. Supcase Unicorn Beetle and Poetic Turtleskin - It's a shame there are no magnet-free folio cases with decent protection).
Versace_V said:
I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Click to expand...
Click to collapse
Versace_V said:
If your issues are to the right of the front-facing camera, maybe they have to do with the S Pen magnets?
I ultimately decided to exchange the tablet. My new one doesn't have any of my aforementioned problems. Also, the issues had nothing to do with the gestures option - the dead spots existed with gestures on/off.
Although the issue is solved, the root cause is still unknown. I'm starting to consider if the problems I had were due to a case. For a short period of time I had a Speck Balance Folio on my first Tab S8 Ultra. It was a nice case but I had to remove it after the first day because the cases magnets were creating huge dead spots on the screen. The case had a pretty large magnet spanning the lower half of the tablet, so maybe it was strong enough to permanently alter the in-built tablet magnets? I never drew on the edges of the screen until after I removed the case, so there was no way to know if the issue existed beforehand.
I currently have the official Samsung Protective Standing cover on my new tablet, and while it does have two small magnets near the edges, I have no issues using any part of the screen with the S Pen.
I guess to answer my own question in the post, and to possibly help anyone reading this in the future:
Your tablet should not be having issues near the edges of the screen.
Avoid all third party cases if possible, unless they are confirmed to be magnet-free (e.g. Supcase Unicorn Beetle and Poetic Turtleskin - It's a shame there are no magnet-free folio cases with decent protection).
Click to expand...
Click to collapse
The problem ( in lightroom ) happens in the left side of the cameras
I have the official Samsung bookcover keyboard , i removed it but the home button stil didn't respond , then i thought what will happen if i try from a different angle ? And that's what i did , i used the s pen as its top is heading to the cameras not to my side , and it worked ! Home button responded in every single try ,,,, then i placed back the kickstand piece of the bookcover and did the same with the s pen , and it also worked with no miss , so i think it's not the magnets' fault , it's something in the angle of the pen ,,,, note that i tried the normal way of using it ( when the top of the s pen is heading to me ) and rotate it many times and touch the home button , didn't work , so this probably confirms that it's a matter of angle detection not dead spots or magnet thing
Also , the top left edge responded when swiping down to bring the quick setting , so maybe lightroom app is programmed to not detect the edge's touch in order to prevent any accident touching when handing the device
So i guess there're no big concerns here , we can live with that
Generally speaking, Samsung tablets have always had issues with covers that use magnets to hold the flap closed against the screen as they are too strong for the inbuilt algorithms to compensate for. The Spen itself is nothing but a magnet whose movement is detected by these algorithms. The magnet flaps interfere with that.
I have had ZERO issues since I switched to a cover that uses an elastic band to hold the flap closed against the screen. It has magnets, sure, but they're tiny and only for the lock/unlock functionality, not to physically hold the flap against the screen.
Hope this helps!