Related
ok so look at the USB connection on your phone
theres the hole of it, and a tiny black plastic around it - around the connection open part.
seems its not quite inside. i mean it makes noises like its not "sitting" in to place, it moves a bit in her place - bad build quality
any one else have it ?
MaorIncredibleS said:
ok so look at the USB connection on your phone
theres the hole of it, and a tiny black plastic around it - around the connection open part.
seems its not quite inside. i mean it makes noises like its not "sitting" in to place, it moves a bit in her place - bad build quality
any one else have it ?
Click to expand...
Click to collapse
Yes, the metal connector on mine does feel a bit loose. Can't say I'm too worried about it though, doesn't affect its operation in any way.
its not metal, i think.
its a black thingi cover the USB connection...it is loose
any one else also
When the backcover is off, it moves. But with the backcover back on it's just steady, and doesn't move anymore normally.
Mine is perfectly ok, no issues as reported by here.
Whith my first IS it was loose to, but on my new IS it is steady.
Not loose on mine. Feels secure.
yup, its feel a bit loose, but anyway, i like it so much.....
Bumping this because i had to send a delivery guy back for a second phone just now. First socket casing was rattling like a childs toy.
Still, this is the sturdiest ive seen in full body plastic backplates from htc. My second one feels really tough. I guess those manual laborers are slacking off again.
Was wondering is this is the right thread for my question, but I guess so since it regards the usb-connection slot.
My issue is this: From time to time I receive a connection error stating that my usb device has malfunctioned and cannot be recognised by windows (7 ultimate).
Is this something common? Should I take it up with the company from where I bought it?
It's quite annoying to loose connection when I'm using as a "disk drive", or "internet pass through", still it continues to charge the phone, and my phone doesn't complain a single time when windows does.
So, is this a phone issue, or something with drivers? I was doing this both with the preveious as well as the latest drivers that came with sync-software from htc.com.
broman.m said:
Was wondering is this is the right thread for my question, but I guess so since it regards the usb-connection slot.
My issue is this: From time to time I receive a connection error stating that my usb device has malfunctioned and cannot be recognised by windows (7 ultimate).
Is this something common? Should I take it up with the company from where I bought it?
It's quite annoying to loose connection when I'm using as a "disk drive", or "internet pass through", still it continues to charge the phone, and my phone doesn't complain a single time when windows does.
So, is this a phone issue, or something with drivers? I was doing this both with the preveious as well as the latest drivers that came with sync-software from htc.com.
Click to expand...
Click to collapse
Mine is also loose, but I haven't encountered your problem. However, I just hate the sound that is made by the loosing. It makes me feel... my phone is likely to malfunction or un chargeble.
I won't send my phone to HTC Care anyway. They will most likely void my warranty and force me to pay before fixing the problem.
I've gotten 4 refurbs sent because of this and everyone has the loose plastic charging port. and everyone there's always something wrong, power button sucks. something every time
Mines got that loose plastic thingy since unboxing. Didn't care about that..charging etc. Works, and thats the only thing that interests me I think They have their minor problems with assembling The IncS..
Sent from my HTC Incredible S using XDA App
I've got that loose too.
Sent from my HTC Incredible S
Mine is loose aswell. Just used some tape inside the case. Did the trick
most seems to be loose, because it is not fixed to the motherboard in order not to damage this by forcing plug in.
same here, its loose, but can easily be fixed by blutacks.
Hello everybody,
First of all, I've been following the XDA Forums for many years now, having owned and played around with quite a few different phones. I've always found the answers and solutions I need from the community so I just wanted to share my recent experiences with my GT-N7000.
Now while I'm certainly no expert in electronics, I do have a good understanding and hope this information could really help somebody else out.
The Problem
A few months ago, I managed to trip over the trailing USB cable, pulling the phone off the table with some considerable force. After this, it started with intermittent connection problems, combined with poor / slow charging. I would often find that it would report charging absolutely fine, whilst still draining the battery. Maybe worth mentioning, as far as I can recall, the phone never reported being charged / plugged in when it wasn't.
After some time, the problem worsened until I was unable to charge the phone at all. Also note that the USB connection to the computer also didn't work. I came across a very useful youtube video, to which I would like to thank the author.
OK, so I can't post links, but head over to youtube and enter "watch?v=pD9R-YUT69Q" at the end of the URL
I found the part that needed replacing for £12.95 on amazon, which arrived within a few days. I've put some helpful hints at the bottom with regards to actually dismantling the phone to avoid too much text up here
again, no links so go to UK Amazon and enter "/Samsung-GT-i9220-Charger-Connector-Replacement/dp/B009X6BGDM" at the end of the URL.
I found that this seemed to largely fix the problem, however, issues still remained with maintaining a consistent connection. These issues got worse over the following few weeks, until again, I could barley charge the phone. The steps to make it charge consisted of using a specific few chargers (any HTC or Samsung branded cable would work, *perhaps because of the extra 'clips' on the metal shield*), firmly push the connector into the phone, then apply a reasonable amount of pressure downwards when holding the phone flat and level. This would usually charge the phone, however, on occasion charging would randomly stop, or after unplugging at 100%, the battery level would instantly drop to around 70%.
Other odd anomalies such as entering recovery mode when plugging in with the phone switched off, or entering driving / docking mode while connecting the charger with the phone switched on occurred too.
* Complete speculation
The Solution
After much frustration, it wasn't until I considered the 'orange' plastic unit which covers the charging board (secured by three screws). It was orange on my phone, however, could be different on yours.
On the underside of this removable unit, are two copper plates approx 1mm by 1mm. These lined up with two spring loaded 'arms' on the replaced charging board underneath. In my case, these two cooper plates were slightly dented meaning that a poor connection occurred between the board and the unit.
The solution was to a) Pry the metal arms further apart using a very thin piece of plastic, raising them slightly and b) raise the entire circuit board underneath very slightly. This was done using a very thin piece of plastic (I used a small cut-off from a pill packet, and removed the foil coating, then folded it over on itself to increase the thickness), and placing it directly underneath the two metal arms under the charging board.
And since then, I can report that my phone will now consistently charge again. I am once again, able to both use and charge my phone at the same time.
It maybe worth noting that if you're suffering from similar problems that this board may not need replacing, although in my case, I also suffered damage to the micro usb port so had no other option. This is still by far cheaper than sending the phone off for repair as this is something that most people can do if, like me, you are no longer covered under warranty.
Taking the phone apart
This was actually remarkably strait forward and easy to do with some basic tools. The tools I used are:
A very small Philips screwdriver (preferably magnetic)
A small spring loaded hair clip (for separating the front and back)
Plastic tweezers
A small plastic container (for the screws you remove)
And finally, some common sense
The hair clip I found to be the best tool for removing the front and back because of its thin width and plastic coating which prevented scrape marks, although anything extremely thin and plastic should just about do.
Hopefully from the pictures I'm going to attempt to attach, you'll see my N7000 is white (what a bad choice that was ) and the gap was between the very delicate white plastic lip and silver plastic body, I imagine the black version is constructed in an identical manner although I cannot confirm this.
I found the best place to start (assuming the screen is towards you) when prying the front and back apart was just below the volume buttons on the left side. I then worked my way down that side, attacking directly to the left and right of usb port next. Then just below the power button and continue down the lower right hand side. The top I found to be slightly trickier, but start just to the left of the headphone port, then pry the corners.
Now, I can at times be a little clumsy, so my phone naturally has some ware and tare. All in all, I added two very small scuff marks on both the top and bottom, and have taken the phone apart several times. I would video it, however the similarities between the video above and the N7000 are minimal in terms of de-constructing.
Also worth noting, on one occasion, I didn't have the plastic tweezers available, and I found that if you're incredibly careful, you can detach the mini flex cables using a small plastic disposable spoon, the like you find in service stations . Additionally, the screws used in the casing are a different size to the three on the removable plastic unit, so don't mix them up.
Conclusion
I think that is everything useful, however, feel free to ask questions if I didn't cover anything. I've seen a lot of charger related problems in this thread, and haven't found anything like this, so sorry if this information is not beneficial or of use.
I would also like to comment that before I replaced this board, I experienced many of the described problems in relation to the cable used. I have found that as long as I use a reasonable quality cable and any USB wall adapter rated at 1A, I get a consistently good charge every time. I have experimented with a few cheap cables, including a few from the 99p store which seem to charge slightly slower, although since replacing the board and adjusting the metal arms I rarely have issues when charging now.
Regards
Tom
My phone has done the exact same thing. would you recommend sending the phone away to be fix or is it easy enough for a average person to fix it by them self?
william_1434 said:
My phone has done the exact same thing. would you recommend sending the phone away to be fix or is it easy enough for a average person to fix it by them self?
Click to expand...
Click to collapse
I literally just got done with this process myself....Took all of 15mins. Very simple to do. Definitely the average person can fix themselves.
Go ahead and give it a shot!
tb_tom89 said:
Hello everybody,
First of all, I've been following the XDA Forums for many years now, having owned and played around with quite a few different phones. I've always found the answers and solutions I need from the community so I just wanted to share my recent experiences with my GT-N7000.
Now while I'm certainly no expert in electronics, I do have a good understanding and hope this information could really help somebody else out.
The Problem
A few months ago, I managed to trip over the trailing USB cable, pulling the phone off the table with some considerable force. After this, it started with intermittent connection problems, combined with poor / slow charging. I would often find that it would report charging absolutely fine, whilst still draining the battery. Maybe worth mentioning, as far as I can recall, the phone never reported being charged / plugged in when it wasn't.
After some time, the problem worsened until I was unable to charge the phone at all. Also note that the USB connection to the computer also didn't work. I came across a very useful youtube video, to which I would like to thank the author.
OK, so I can't post links, but head over to youtube and enter "watch?v=pD9R-YUT69Q" at the end of the URL
I found the part that needed replacing for £12.95 on amazon, which arrived within a few days. I've put some helpful hints at the bottom with regards to actually dismantling the phone to avoid too much text up here
again, no links so go to UK Amazon and enter "/Samsung-GT-i9220-Charger-Connector-Replacement/dp/B009X6BGDM" at the end of the URL.
I found that this seemed to largely fix the problem, however, issues still remained with maintaining a consistent connection. These issues got worse over the following few weeks, until again, I could barley charge the phone. The steps to make it charge consisted of using a specific few chargers (any HTC or Samsung branded cable would work, *perhaps because of the extra 'clips' on the metal shield*), firmly push the connector into the phone, then apply a reasonable amount of pressure downwards when holding the phone flat and level. This would usually charge the phone, however, on occasion charging would randomly stop, or after unplugging at 100%, the battery level would instantly drop to around 70%.
Other odd anomalies such as entering recovery mode when plugging in with the phone switched off, or entering driving / docking mode while connecting the charger with the phone switched on occurred too.
* Complete speculation
The Solution
After much frustration, it wasn't until I considered the 'orange' plastic unit which covers the charging board (secured by three screws). It was orange on my phone, however, could be different on yours.
On the underside of this removable unit, are two copper plates approx 1mm by 1mm. These lined up with two spring loaded 'arms' on the replaced charging board underneath. In my case, these two cooper plates were slightly dented meaning that a poor connection occurred between the board and the unit.
The solution was to a) Pry the metal arms further apart using a very thin piece of plastic, raising them slightly and b) raise the entire circuit board underneath very slightly. This was done using a very thin piece of plastic (I used a small cut-off from a pill packet, and removed the foil coating, then folded it over on itself to increase the thickness), and placing it directly underneath the two metal arms under the charging board.
And since then, I can report that my phone will now consistently charge again. I am once again, able to both use and charge my phone at the same time.
It maybe worth noting that if you're suffering from similar problems that this board may not need replacing, although in my case, I also suffered damage to the micro usb port so had no other option. This is still by far cheaper than sending the phone off for repair as this is something that most people can do if, like me, you are no longer covered under warranty.
Taking the phone apart
This was actually remarkably strait forward and easy to do with some basic tools. The tools I used are:
A very small Philips screwdriver (preferably magnetic)
A small spring loaded hair clip (for separating the front and back)
Plastic tweezers
A small plastic container (for the screws you remove)
And finally, some common sense
The hair clip I found to be the best tool for removing the front and back because of its thin width and plastic coating which prevented scrape marks, although anything extremely thin and plastic should just about do.
Hopefully from the pictures I'm going to attempt to attach, you'll see my N7000 is white (what a bad choice that was ) and the gap was between the very delicate white plastic lip and silver plastic body, I imagine the black version is constructed in an identical manner although I cannot confirm this.
I found the best place to start (assuming the screen is towards you) when prying the front and back apart was just below the volume buttons on the left side. I then worked my way down that side, attacking directly to the left and right of usb port next. Then just below the power button and continue down the lower right hand side. The top I found to be slightly trickier, but start just to the left of the headphone port, then pry the corners.
Now, I can at times be a little clumsy, so my phone naturally has some ware and tare. All in all, I added two very small scuff marks on both the top and bottom, and have taken the phone apart several times. I would video it, however the similarities between the video above and the N7000 are minimal in terms of de-constructing.
Also worth noting, on one occasion, I didn't have the plastic tweezers available, and I found that if you're incredibly careful, you can detach the mini flex cables using a small plastic disposable spoon, the like you find in service stations . Additionally, the screws used in the casing are a different size to the three on the removable plastic unit, so don't mix them up.
Conclusion
I think that is everything useful, however, feel free to ask questions if I didn't cover anything. I've seen a lot of charger related problems in this thread, and haven't found anything like this, so sorry if this information is not beneficial or of use.
I would also like to comment that before I replaced this board, I experienced many of the described problems in relation to the cable used. I have found that as long as I use a reasonable quality cable and any USB wall adapter rated at 1A, I get a consistently good charge every time. I have experimented with a few cheap cables, including a few from the 99p store which seem to charge slightly slower, although since replacing the board and adjusting the metal arms I rarely have issues when charging now.
Regards
Tom
Click to expand...
Click to collapse
Im glad to see that you have managed to solve your usb issue simply.
Mine is out of warranty somehow and i have been searching all the possible ways since 2012 April..
This is the thread : "[Q] [q] USB BRICK - Devs PLZ HELP!!!"
william_1434 said:
My phone has done the exact same thing. would you recommend sending the phone away to be fix or is it easy enough for a average person to fix it by them self?
Click to expand...
Click to collapse
I too need to replace my usb port. This topic has helped cheers.
I called Samsung and the rep said that Samsung class any damage done to the micro usb connection to be external damage and thus not covered by warranty.
Seeing that shipping to Samsung is $16 AUD and the replacement part is $12 AUD I know what I will do .
Awesome post!
I've had problems with the charging port for a long time. Replaced the board 4 times from ebay and Amazon; sometimes reception was bad, other times the charging port didn't work unless forced down. So I thought it was just bad replica boards and gave up. Bought an external charger instead.
I had to use the phone recently so I thought I'd try fix the problem again. I got a hold of an original board form a broken n7000 and still same problem (hold down to charge). That's when I got suspicious...it should have fixed it this time. Even separated the metal pins more and didn't work.
Luckily I found your post and added some packing behind the board...and it worked!!! Separating the pins wasn't enough.
Great tip :good:. Definitely worth a bump even though it's an old post. Finally solved my problem and may help others who think the board is faulty.
You sir, are my hero,
Thanks so much for this post, saved me from a headache on rampage. Had the same problem and did replace the USB flexcable as well with the same result.
But this fixed it all!
Thanks again!
Found another cheapest and easiest solution of all, it works magic for me. Do refer to the video here.
https://www.youtube.com/watch?v=cJcCK5ZVSAY
Thank you
tb_tom89 said:
Hello everybody,
First of all, I've been following the XDA Forums for many years now, having owned and played around with quite a few different phones. I've always found the answers and solutions I need from the community so I just wanted to share my recent experiences with my GT-N7000.
Now while I'm certainly no expert in electronics, I do have a good understanding and hope this information could really help somebody else out.
The Problem
A few months ago, I managed to trip over the trailing USB cable, pulling the phone off the table with some considerable force. After this, it started with intermittent connection problems, combined with poor / slow charging. I would often find that it would report charging absolutely fine, whilst still draining the battery. Maybe worth mentioning, as far as I can recall, the phone never reported being charged / plugged in when it wasn't.
After some time, the problem worsened until I was unable to charge the phone at all. Also note that the USB connection to the computer also didn't work. I came across a very useful youtube video, to which I would like to thank the author.
OK, so I can't post links, but head over to youtube and enter "watch?v=pD9R-YUT69Q" at the end of the URL
I found the part that needed replacing for £12.95 on amazon, which arrived within a few days. I've put some helpful hints at the bottom with regards to actually dismantling the phone to avoid too much text up here
again, no links so go to UK Amazon and enter "/Samsung-GT-i9220-Charger-Connector-Replacement/dp/B009X6BGDM" at the end of the URL.
I found that this seemed to largely fix the problem, however, issues still remained with maintaining a consistent connection. These issues got worse over the following few weeks, until again, I could barley charge the phone. The steps to make it charge consisted of using a specific few chargers (any HTC or Samsung branded cable would work, *perhaps because of the extra 'clips' on the metal shield*), firmly push the connector into the phone, then apply a reasonable amount of pressure downwards when holding the phone flat and level. This would usually charge the phone, however, on occasion charging would randomly stop, or after unplugging at 100%, the battery level would instantly drop to around 70%.
Other odd anomalies such as entering recovery mode when plugging in with the phone switched off, or entering driving / docking mode while connecting the charger with the phone switched on occurred too.
* Complete speculation
The Solution
After much frustration, it wasn't until I considered the 'orange' plastic unit which covers the charging board (secured by three screws). It was orange on my phone, however, could be different on yours.
On the underside of this removable unit, are two copper plates approx 1mm by 1mm. These lined up with two spring loaded 'arms' on the replaced charging board underneath. In my case, these two cooper plates were slightly dented meaning that a poor connection occurred between the board and the unit.
The solution was to a) Pry the metal arms further apart using a very thin piece of plastic, raising them slightly and b) raise the entire circuit board underneath very slightly. This was done using a very thin piece of plastic (I used a small cut-off from a pill packet, and removed the foil coating, then folded it over on itself to increase the thickness), and placing it directly underneath the two metal arms under the charging board.
And since then, I can report that my phone will now consistently charge again. I am once again, able to both use and charge my phone at the same time.
It maybe worth noting that if you're suffering from similar problems that this board may not need replacing, although in my case, I also suffered damage to the micro usb port so had no other option. This is still by far cheaper than sending the phone off for repair as this is something that most people can do if, like me, you are no longer covered under warranty.
Taking the phone apart
This was actually remarkably strait forward and easy to do with some basic tools. The tools I used are:
A very small Philips screwdriver (preferably magnetic)
A small spring loaded hair clip (for separating the front and back)
Plastic tweezers
A small plastic container (for the screws you remove)
And finally, some common sense
The hair clip I found to be the best tool for removing the front and back because of its thin width and plastic coating which prevented scrape marks, although anything extremely thin and plastic should just about do.
Hopefully from the pictures I'm going to attempt to attach, you'll see my N7000 is white (what a bad choice that was ) and the gap was between the very delicate white plastic lip and silver plastic body, I imagine the black version is constructed in an identical manner although I cannot confirm this.
I found the best place to start (assuming the screen is towards you) when prying the front and back apart was just below the volume buttons on the left side. I then worked my way down that side, attacking directly to the left and right of usb port next. Then just below the power button and continue down the lower right hand side. The top I found to be slightly trickier, but start just to the left of the headphone port, then pry the corners.
Now, I can at times be a little clumsy, so my phone naturally has some ware and tare. All in all, I added two very small scuff marks on both the top and bottom, and have taken the phone apart several times. I would video it, however the similarities between the video above and the N7000 are minimal in terms of de-constructing.
Also worth noting, on one occasion, I didn't have the plastic tweezers available, and I found that if you're incredibly careful, you can detach the mini flex cables using a small plastic disposable spoon, the like you find in service stations . Additionally, the screws used in the casing are a different size to the three on the removable plastic unit, so don't mix them up.
Conclusion
I think that is everything useful, however, feel free to ask questions if I didn't cover anything. I've seen a lot of charger related problems in this thread, and haven't found anything like this, so sorry if this information is not beneficial or of use.
I would also like to comment that before I replaced this board, I experienced many of the described problems in relation to the cable used. I have found that as long as I use a reasonable quality cable and any USB wall adapter rated at 1A, I get a consistently good charge every time. I have experimented with a few cheap cables, including a few from the 99p store which seem to charge slightly slower, although since replacing the board and adjusting the metal arms I rarely have issues when charging now.
Regards
Tom
Click to expand...
Click to collapse
Nice solution, i will try at home later.
I noticed to night that My One will not charge unless you PHYSICALLY hold the cord to the bottom right of the port...
I have tried multiple HTC and other brand cords... I am in the process of the RUU just incase XD
Kwongger said:
I noticed to night that My One will not charge unless you PHYSICALLY hold the cord to the bottom right of the port...
I have tried multiple HTC and other brand cords... I am in the process of the RUU just incase XD
Click to expand...
Click to collapse
Damn that sucks. No issues here.
Sent from my HTCONE using xda app-developers app
Kwongger said:
I noticed to night that My One will not charge unless you PHYSICALLY hold the cord to the bottom right of the port...
I have tried multiple HTC and other brand cords... I am in the process of the RUU just incase XD
Click to expand...
Click to collapse
Sounds like you broke the charging port.
Should I be worried? Mine is hecka loose and I really have to jam it in there for it to not wiggle around.
f888 me. So much for build quality.
sauprankul said:
Should I be worried? Mine is hecka loose and I really have to jam it in there for it to not wiggle around.
f888 me. So much for build quality.
Click to expand...
Click to collapse
Try to use a toothpick to pick out the dust/dirt/lint.
Don't suggest putting anything metal in there. Same to the OP. If it's completely clean, even in the back, try to gently move the charging port or pieces of it, for god's sake don't push it hard, but if anything moves significantly with a gentle push, then the charging port is broken and will need to be replaced.
Sometimes that's covered under warranty, sometimes it isn't.
Hey all,
i have an issue with my usb flap. I can close it, and the phone allready survived some water. But as a mechanical engineer i am not happy with the seal for the usb port.
I try to explain it: when i close the seal it keeps popping out a little bit. Depending on which side i press in first (Top or bottom) the other one pops out about 0.5 to 1mm. In the end the flap seems to feel more comfortable in the position where the top side stays out. Some employee told me that is normal, i had nothing to compare so i have to believe him for the moment. Thats why i ask you guys if your device has the same or not.
Thanks for your help. Sorry for my english.
Greatz
I have the same problem currently. This is my second Active. The first didn't do this. I'm considering a warranty replacement, but I don't want to spend the time setting everything up again.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
My cover has been getting worse. I can still get it to snap into place, but I have to get it positioned just right or it does not seal completely. I think that it will probably break off soon and become lost. Does anyone know if the seal is easily replaceable? I haven't seen the part listed on the parts thread. It is frustrating to think that the only option may be to send it back to replace a 10c part. Considering the design intent of this phone, I certainly thought that Samsung would have developed an inductive charging back long before the USB seals would start wearing out.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Hear's another thing (pun intended) about that microUSB port cover: it works in conjunction with the speaker as well meaning that whole bottom section is a "woofer" port enclosure, basically, taking the term from speaker enclosure technology.
When the cover is in place and sealed properly, you get "more bass" (ok it ain't much but it's very noticeable to me) when audio is coming from the speaker. If you remove the cover while audio is playing, voila, it turns all tinny and full of nothing but very high end frequencies. And when the cover is in that first level of being attached, you still will hear mostly high end frequencies - only when it's properly in place and the seal is in effect does the audio tone change, at least in my situation.
Just something I noticed, thought it was somewhat cool the first time it happened, I thought I had broken something when the audio took on that high tinny and harsh quality.
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
pink_lady03 said:
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
Click to expand...
Click to collapse
I'd call AT&T's warranty line.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
br0adband said:
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
Click to expand...
Click to collapse
Both of the ones I have are the same as this. I've had to really explain to the missus that she can't just 'sorta' close it otherwise it's not waterproof any more. I haven't had any issues yet but as soon as that wireless WiQiQi proves itself battle worthy (or at least doesn't mess up the seal on the back) I'm putting in for 2 of them ASAP. I haven't used any sort of wireless charging yet but I'm pretty confident that I won't ever buy a phone that doesn't have it ever again, same as I won't ever buy a non-waterproof phone after the Rugby Smart and the S4A have proved themselves worthy.
br0adband said:
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
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Mine unfortunately never snaps. I can push it to the desired position, but it never stays there.
So I have to replace it.
Hate this just because of one little part...
From mechanical view this problem seems logic. The seal fits into the housing and the USB port. The housing is connected to a print board and the USB port is on the print. The seal must fit very exactly and over this array of possible small failures a exact position is hard to get...
Greatz and thanks
Sent from my GT-I9295 using xda app-developers app
If I can make a suggestion, take it as such for those (of us) that have the GS4A and may or may not be having issues with the microUSB cover/flap/etc:
Personally I can't wait to get my GS4A set up and working with a wireless charger. I'm still on the fence at the moment over which one to get/use but I'll figure it out. But because of the fact that I hate plugging and unplugging the GS4A (or any smartphone) and knowing that each time I do it I'm just creating that much wear and tear on the microUSB port, I purchased the app called Wifi File Transfer Pro a very long time ago and I have never had one single moment to regret the purchase (that means I LOVE IT).
I'm not a shill for it, but honestly, for a buck and change there's no better such app on the Play marketplace that I've been able to track down and I've tried about 30 of them meaning apps that allow you to connect to your device over your Wi-Fi network for file transfers to and from the device, etc.
The only reason I plug my GS4A in is to charge it these days and I'm just getting tired of doing it as frequently as I do because... I currently have a cheap Samsung counterfeit battery - learned the hard way with that one - but I have a real Samsung battery on order, should be here by Friday, purchased with that 50% off code they gave me for registering the GS4A with Samsung a few weeks back.
So in a few days I'll have a wireless charger, a real legit Samsung battery (brand new, even), and I'll use the microUSB port one last time, hopefully to do a proper full charge on that battery (with a 2A charger, even) and then once that's done I'll close that flap with the intention of never opening it again.
But seriously, if you're doing a lot of transfers to and from the phone for whatever reason, look into that app - Wifi File Transfer Pro from smarterDroid - or some other such wireless transfer app depending on your needs and wants (because there are several dozen of them on the Play marketplace and take the wireless route. Yes, using the microUSB is faster overall because it's a hardwired connection but I typically get 6-10MB/s using this app and my 11n network.
Go truly wireless or go home and save that microUSB port just for emergencies...
pink_lady03 said:
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
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Mine broke off the first week I had it. Horrible design. Terrible application. I kept the plug but since I am constantly plugging in to power up it is more of a hindrance than a feature. Wireless will be an issue unless they will fit inside a protective case. The Active is already too thick to fit in most cases made for the regular S4.
It's the same thickness as the GS4 for the most part, barely a millimeter difference, but the GS4A is a bit longer top to bottom. There are a lot of cases available now for it that accommodate the differences (longer body length, slight expansion at the end rubber caps top and bottom back, etc). Those Diztronic ones are some of the thinnest full body cases I've seen so far but I went the Unicorn Beetle route and have been nothing but happy since I first put it on.
Yes the flap could have been done better I suppose, but I've got a cheap LG prepaid using a similar mechanism with the microUSB port cover and I've plugged unplugged that phone a thousand times over the years, still works fine.
Sometimes I think people should just take better care of their hardware...
A soft case without an opening for the flap would be nice Than it looks better and we can not destruct the flap
I cracked my screen a while ago and just got the time to do the install, but as some of you may know the adhesive holding this turd together is very tough. After blasting with a hair dryer and buying an automotive suction cup I finally got the glass off but it cracked too bad to be reused. I cant do anything with the device now. I've held all buttons for a restart but the broken pixels light up for a split second and then it vibrates for a quick second. as i continue to hold it runs through that process over and over. Even plugging it in to the wall I cant even get a charge light. The only cause i could think of is too much heat. i replaced the screen on a note 5 with no issues. It just makes no sense that it doesn't do anything from peeling the rear glass off. Unfortunately I'm at the parents house where I'm the only android user so i cant plug into a PC as i have the 2 sided typeC cable.
Any Ideas?? As I'm Stumped. And to top it off my spare phone an unlocked Pixel 2 is having the No Sim issue.... Fun times.... It just finished the factory reset and still wont detect my Verizon SIM or ATT. So that's cool, haha.
Thanks for the help. Much appreciate2
Bananas HD said:
I cracked my screen a while ago and just got the time to do the install, but as some of you may know the adhesive holding this turd together is very tough. After blasting with a hair dryer and buying an automotive suction cup I finally got the glass off but it cracked too bad to be reused. I cant do anything with the device now. I've held all buttons for a restart but the broken pixels light up for a split second and then it vibrates for a quick second. as i continue to hold it runs through that process over and over. Even plugging it in to the wall I cant even get a charge light. The only cause i could think of is too much heat. i replaced the screen on a note 5 with no issues. It just makes no sense that it doesn't do anything from peeling the rear glass off. Unfortunately I'm at the parents house where I'm the only android user so i cant plug into a PC as i have the 2 sided typeC cable.
Any Ideas?? As I'm Stumped. And to top it off my spare phone an unlocked Pixel 2 is having the No Sim issue.... Fun times.... It just finished the factory reset and still wont detect my Verizon SIM or ATT. So that's cool, haha.
Thanks for the help. Much appreciate2
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Stupid question did you reconnect the fingerprint sensor back in? It might need that to be connected to work.
Recheck all the connections again and ribbon cables for any damage maybe it got loose or heat damaged or cut.
BluePhnx said:
Stupid question did you reconnect the fingerprint sensor back in? It might need that to be connected to work.
Recheck all the connections again and ribbon cables for any damage maybe it got loose or heat damaged or cut.
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Yes its been plugged in and the only thing i damaged was the foam on top of the lock button but its barely peeled back. no visible damage to the cable its self. and with the back cover the only part i took off the only exposed cable is really the fingerprint scanner. The scanner does though have some visible heat damage. there's little spots on it that wasn't there before. I think that's the cause of the problem.
could it be possible that i overheated the battery and now the device is in some kind of protection mode? the device could be thinking that it could catch fire or something? I know that Li-on batteries are pretty fragile to temperature.
Thanks for the help
Bananas HD said:
Yes its been plugged in and the only thing i damaged was the foam on top of the lock button but its barely peeled back. no visible damage to the cable its self. and with the back cover the only part i took off the only exposed cable is really the fingerprint scanner. The scanner does though have some visible heat damage. there's little spots on it that wasn't there before. I think that's the cause of the problem.
could it be possible that i overheated the battery and now the device is in some kind of protection mode? the device could be thinking that it could catch fire or something? I know that Li-on batteries are pretty fragile to temperature.
Thanks for the help
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If you have a multimeter you can check the battery voltage. If you have voltage then it should be okay but maybe the life of it won't be as long as before. Does the phone charge when you plug it in?
The fingerprint sensor might be the problem. I would replace it as with the battery as well.
Best bet have a Samsung service center look at it, it might be something else.
Good luck with it hope you get it figured out!
BluePhnx said:
If you have a multimeter you can check the battery voltage. If you have voltage then it should be okay but maybe the life of it won't be as long as before. Does the phone charge when you plug it in?
The fingerprint sensor might be the problem. I would replace it as with the battery as well.
Best bet have a Samsung service center look at it, it might be something else.
Good luck with it hope you get it figured out!
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good thinking on throwing a meter on it. will do that when i get home. it doesn't charge or do anything when plugging into a computer or the wall. any idea what the voltage should be on the battery? is there anywhere i can get values like that for different components of the device? thanks
Bananas HD said:
good thinking on throwing a meter on it. will do that when i get home. it doesn't charge or do anything when plugging into a computer or the wall. any idea what the voltage should be on the battery? is there anywhere i can get values like that for different components of the device? thanks
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Battery specs should be 4000 mah, 15.4 Wh and 3.85 V.
Even though it will show voltage it might not have enough amperage to run. So might check for amperage as well.
Might want to hook up a light circuit to the battery and place the meter in between the + battery to + side of light (meaning the same line) to measure amps.
If it doesn't charge from the wall might as well replace the battery.
If that doesn't work most likely a dead phone (motherboard).
For any voltage values for the motherboard, sorry no idea if you can find that info.
You've been quite the help Blue. Thank you so much. Will be home tmrw and will check on the device. I'll be sure to come back with findings to return the favor. Thanks again! Hope you had a good holiday and Happy New Year!