Database Develop

Defective Exchanges @ Gamestop

I have to say, that's one of the things I like about having an actual store to go to and deal with customer service face to face.
There's no way for them to put you on hold for 45mins to an hour, there's no waiting for the call or email that never comes, just to call back and find out there is no record of your complaint or call.
So I called my local Gamestop, the same girl that sold me my N7 was on shift. I asked her if she had any in stock for an exchange, she said "no, but let me pull it up in the computer". She tells me of 3 stores that have some in stock and asks if I need their number or address...
Since the next store was like 5 blocks away, I just drove there. They only had 1. I walk in and the sale person says "hey, hum, those aren't supposed to be sold yet, I don't think I can do the exchange until the SD of 8/7" (lol). He calls his manager, she didn't answer. He called another one on his cell, and that one told him, if I have my receipt and product, there was no problem doing the exchange.
He asks me what's wrong with it, I tell him I've randomly had a black line flash 3 times in the last week~. And although I was reluctant to exchange it after reading some of the stories behind other's defective units, as mine's was in top shape. He says yeah but if you can get a new one free, why not right? I said, yeap you're right.
So 5 mins later I walk out with my new exchange.
Now I am afraid to open and inspect it.. Heart's beating fast, I think I am gonna faint.. someone call 911..
Yeah, I really don't want to find out this one's defective.. I really, really enjoy this tablet. :silly:
-CC
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
EDIT: 23,618 units between serial numbers on my two units
OBSERVATIONS: This unit's back is darker than my previous one. The power and volume buttons feel more clicky, plasticy and tend to stick out more especially on the bottom. I am guessing different materials sources.

clockcycle said:
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
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Click to collapse
Why would you get another $25 added to your account? There is/was a loophole where you could, but on new accounts with a different credit card on file I believe. Don't be surprised if Google closed it by now.
Sent from my Nexus 7 using Tapatalk 2

nikon120 said:
Why would you get another $25 added to your account? There is/was a loophole where you could, but on new accounts with a different credit card on file I believe. Don't be surprised if Google closed it by now.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
So then if I active it on another account it would get the credit, but not on the same one, if I have previously already done so?
I think the loophole you mention is where you could factory reset to get your credit in case you hadn't the first time around, correct? That's not what I'm talking about. I am talking about a new sealed never been registered unit.

I went to my store about a defective exchange, they only had 1 in store and it was on reserve so the guy called around then said he'd email the supplier. When it comes in they'll call me and I can exchange it out.

clockcycle said:
So 5 mins later I walk out with my new exchange.
Now I am afraid to open and inspect it.. Heart's beating fast, I think I am gonna faint.. someone call 911..
Yeah, I really don't want to find out this one's defective.. I really, really enjoy this tablet. :silly:
-CC
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
Click to expand...
Click to collapse
OK enough drumroll... WHAT'S THE VERDICT???? Worse? Same? Better??

IPvFletch said:
OK enough drumroll... WHAT'S THE VERDICT???? Worse? Same? Better??
Click to expand...
Click to collapse
Just got a chance to sit with it. Initial outlook looks good, set up account, loaded up some apps. Unlocked bootloader, rooted, now applying updates. Sure wrong order, but I'm just getting her done..

Which root method you using? Toolkit v1.5.2? Glad to hear this one's HW is better. Praying mine is legit too! Should be here ~Monday..

IPvFletch said:
Which root method you using? Toolkit v1.5.2? Glad to hear this one's HW is better. Praying mine is legit too! Should be here ~Monday..
Click to expand...
Click to collapse
Originally yes, on this unit I did it manually, but basically the same exact thing the toolkit does, as it just does it for you via a script.
Honestly though, my first unit was perfect. I am not sure it was attributed to hardware, but more towards software, as it only seemed to be happening while in chrome and it might not have been google's or asus's fault. I didn't want to find out after it was too late to get an exchange.

I hear ya clockcycle.. I too have a love/hate relationship with Android... I typically love the HW and need to fix the SW.. But in the end, I'm always VERY happy...

Follow up on replacement unit. Seems a bit slower to sense/react to rotating and touch requires more pressure, less sensitive.
Sent from my grouper using Tapatalk

Funny. I bought my tablet at a GameStop and since then I have been to 5 more stores between Houston and Dallas and the only store that agreed to exchange my N7 didn't because I got to Waxahachie 20 mins after they closed. (My fault obv.)
One store refused to even though they had one in stock claiming only "That's a tablet. We can't do that. You have to contact the manufacturer."
Sent from my SGH-T959 using xda app-developers app

eawooten said:
Funny. I bought my tablet at a GameStop and since then I have been to 5 more stores between Houston and Dallas and the only store that agreed to exchange my N7 didn't because I got to Waxahachie 20 mins after they closed. (My fault obv.)
One store refused to even though they had one in stock claiming only "That's a tablet. We can't do that. You have to contact the manufacturer."
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
They tried that as an option on me, I told them the manufacturer told me to deal with the place of purchase according to their policy and until that option is exhausted to resort to dealing with Google/ASUS warranty..
Some times some employees take returns personally, just get another rep on the phone or go in the store, FIRM but respectfully..
I ended up having to exchange this replacement as well, but really nothing wrong with the first one, 2nd one they were willing to exchange. 3rd one is just a "perfect" as the 1st and 2nd were... YMMV

clockcycle said:
Follow up on replacement unit. Seems a bit slower to sense/react to rotating and touch requires more pressure, less sensitive.
Sent from my grouper using Tapatalk
Click to expand...
Click to collapse
It really shouldn't be that different than your old unit. That's strange that touch would require more pressure.

I went back and for a replacement at the store I missed in my earlier post. It was still there a couple o days later.
Now, I'm experiencing a very slight screen lift that I could probably lay ignore, and flicker that is a reliable semi-hourly infuriation.
I think I'm going to have to exchange this for a third unit once the good serials start flowing steady.

taC nayN said:
It really shouldn't be that different than your old unit. That's strange that touch would require more pressure.
Click to expand...
Click to collapse
Unless the replacement unit was assembled in another plant and or used materials from another source. Happens often. My 3rd unit acts differently as well. It's also less sensitive. It didn't want to apply the updates, once it "did", the about still claimed I was on the original and when I checked for an update would tell me I was up to date. After applying the screen protector, this unit also did not respond to touches at all (as others have reported with their units) but both my previous units were responsive with 1-2 hour(s) of drying. Which leads me to believe touch screen was a different brand from another source, or sensitivity settings are different. Who knows..
-CC
P.S. It's ok, it works..

You are making me all nervous now, I hope mine is the right amount sensitive when it shows up tomorrow(hopefully). I didn't know they used different materials on a line of devices. Interesting.

Screen lift long term effects

Ok, so my N7 has a TINY bit of screen lift on the bottom.
All my screws were tight out of the box.
My question is do you guys think this screen lift will eventually damage the tablet? I mean if my tablet is perfect other than the little bit of lift on the bottom, should I return the thing? Because it really doesn't bother me that much.

Its your call. My opinion on mine? Google will support this device well for early adopters and I can get it exchanged later if need be. For the moment it is fixed but if I have issue in the future I fully expect Google to support the hell out of their first tablet.
Sent from my Nexus 7 using xda app-developers app

The product has been in people's hands long enough to determine the long term effects caused by the screen lift/bezel drop. Some people will say the screen will eventually fall off while others will claim it will be okay.
FWIW though, I've had my Nexus 7 since the 17th of this month and had minor screen lift in the left center portion. It's stayed about the same, and by that I mean it rises to the same level and stays at the same place until I finally decide to push it down. It eventually rises back up, but never further than what it was when it first came out of the box.
I'm going to try the washer fix tomorrow, but I'm not going to return. I don't have the clicking/creaking sounds others are having so I'm not too worried about it. If you are very worried about it though, just request a replacement.

compumasta said:
Its your call. My opinion on mine? Google will support this device well for early adopters and I can get it exchanged later if need be. For the moment it is fixed but if I have issue in the future I fully expect Google to support the hell out of their first tablet.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not sure I agree with you. After a mere 15 days, Google sends you to Asus for any issues.

compumasta said:
Its your call. My opinion on mine? Google will support this device well for early adopters and I can get it exchanged later if need be. For the moment it is fixed but if I have issue in the future I fully expect Google to support the hell out of their first tablet.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I did think of that. If this turns out to be a HUGE widespread problem and they start dying left and right, I would hope Google would make some sort of repair program for the thing or a replacement free of charge.

nyijedi said:
Not sure I agree with you. After a mere 15 days, Google sends you to Asus for any issues.
Click to expand...
Click to collapse
Oh dang, I thought they gave at least 30 days...

nyijedi said:
Not sure I agree with you. After a mere 15 days, Google sends you to Asus for any issues.
Click to expand...
Click to collapse
But dealing with Asus isn't the same when Google is pushing it. I've heard mixed Asus cs reviews at best but if Google says send it back and it will be fixed then Asus has no say in the matter. For a year you call Google first if you ordered from the play store anyway.
Sent from my Nexus 7 using xda app-developers app

2nd Nexus returned....refund time.

I'm sorry to say my second Nexus 7 despite initially looking good has now popped the left side of its glass and displayed a stuck green sub-pixel. I'm really disappointed as I think its a fantastic device apart from the poor QC. I may try and buy later if I see on this forum that ASUS have got there act together.
Good luck to all who are trying to get a decent unit.

Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.

I replaced mine through the play store and its perfect. Maybe I just got lucky.
Sent from my Galaxy Nexus using Tapatalk 2

CrazyPeter said:
Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.
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Click to collapse
LOL! I dont think expecting the glass to be stuck to the body of the device is an 'inflated expectation'? regardless of price point. Tosser :laugh:

Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium

He is right. My first nexus had screen lift. My second had a faulty LCD and my third has screen lift again.
Sent from my Nexus 7 using xda premium

Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app

haloimplant said:
Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Some of them are built so the front doesn't fall off at all... just some aren't prepped quite as safe as some of the others

Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...

When I picked up my first one and it had screen lift, I was disappointed and angry. When I exchanged for a second one and it had screen lift and a non-functioning touch screen, I was just angry. When I picked up my third one with screen lift I just shrugged. Yesterday I picked up my fourth one with screen lift and a loudly popping speaker and I just laughed :silly:

There must be bad lots or something?
On my first unit I bought at staples and everyone I know local has no issues and no replacements. I have been and will keep looking for issues on them but so far so good.

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.

Ravynmagi said:
Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.
Click to expand...
Click to collapse
Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
Here is a rational thought.
How about a device should not have a so called minor screen lift issue. That moves around when you touch you the screen. That when you pick up the device and hold it the damn thing feels like it is falling apart and about to simply break.
Only a fool would accept that and keep the device. It doesn't affect normal use? What are you smoking? A touch screen device with a defective screen doesn't effect normal use? So you're going to keep a bad crappy device for a couple of months because hell I don't know why. So everybody else should keep their as well.
These devices currently have a ton of QC issues. Fact. People will report and discuss them. The only trolls are the people that keep saying people reporting issues etc must be trolling.

wynand32 said:
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.
Click to expand...
Click to collapse
Guess how many devices I have linked to my account? lol
Seven GNex phones and two N7s. I've returned 4 N7s but one of them had a broken touch screen so I couldn't actually set it up and on the other the screen lift was so bad that I didn't bother powering it up. Crazy stuff. I honestly don't know why I keep coming back to the Nexus brand after my recent experiences.

Here's an actual rational though.
Only a fool would fail to read and call someone out for something opposite of what they said.
CHILL OUT, COUNT TO 10 before you make yourself look like an idiot again. He never suggested you accept a flaw, he said that repeatedly doing the same thing and expecting a different result is not the best idea. Obviously you want the device, but instead of complaining about it here, which will do absolutely freaking nothing, why not take a breath and waiting a week? Rapid fire returns sure haven't worked for you yet.

Yawn....
Every device has growing pains the the N7 is no different... Google botched the pre-orders and they have a manufacturing issue to correct...
I will TRY and make this simple...
Let say Google had 10 million produced before they correct the manufacturing process / defect.. Now lets say they sold 5 million... That leaves 5 million defective units still on shelves / in stock...
You can continue to exchange it until the cows come home and guess what? Your replacement is going to come from the defective (read: in stock) pile until the defect is corrected and the originally shipped (read: defective) units have been depleted...
Save yourself the headache, stress, tantrums and wait a few months for the issue to be resolved and the fixed units to become the in stock norm...
If the unit has an issue that prevents it from functioning then that's another matter... Slight screen raise is not one of those... Keep on replacing it and keep getting the same (read: originally manufactured defect) unit in the mail... It's your headache not mine and I'm not the one throwing a tantrum in an online forum..
I will wait a few months and exchange mine once Google has resolved the issue and the in stock tablets are that of the fixed variety...
My .02

Solange82200 said:
Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Same for me. I contemplated not returning it to Office Depot but I ran by there at lunch and swapped for this one which appears good so far.
Sent from my Nexus 7 using xda premium

raqball said:
Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...
Click to expand...
Click to collapse
You said you are fine with screen lift. Screen lift is a defect.

My GOOGLE NEXUS 7 EXPERIENCE .

My google experience
I pre ordered the google nexus 7 on the day the went on sale. One week after they started shipping i sent google a email asking them when mine would ship. I was told within a week. Two weeks later i call them to see what is up. As at this point my account was charged for the device. They tell me shipping any day. Two days later i see on my wallet account as google nexus 16 gb ORDER CANCELED BY SELLER.
So i call google back and ask what is up. they said it was a computer issue. And that i would have to reorder. At this time they where backorderd for up to 4-6 weeks on the 8 gb . OUT OF STOCK ON 16. So i ordered the 8 gb version. After a week i received it. Two weeks later i start seeing lines on the screen when you hold it on the left side of the screen as well as the screen moving.
I CALL GOOGLE BACK . they tell me that I can send it back and DO A advance replacmeent exchange. I tell them im not having my money put on hold. I will send it back in a few weeks and just reorder another device when they receive it.
So i decided to just order the device and send this back into them when i receive the new device. .
Its now the end of Aug the new device comes in the mail . It comes in with a CRACKED SCREEN . SO not 30 minutes after usp drops the device off i call GOOGLE YET AGAIN. TO GET A RMA for the brand new replacement device. I GET THAT JUST FINE.Send google this device that i only had for 30 minutes in my posession. still at this time holding on the original device as its still working . you just cant push on the left side of screen. GOOGLE Recieved the device on the 5th of september. Since then i have had several phone calls and exchange of emails. Being told that the device i sent them back was the original device and they WOULD NOT ISSUE A REFUND OR REPLACE THE DEVICE. STATING THAT i would have to prove what device i sent in. They have it so i have no way of doing so . Other then they can see what device is being used and connected to my google wallet. They understand and can see this so im told. But still refuse to help me in any way. So now today on 9/27 I contact them for the last time and demand i get a RMA to send the original device back to them as proof that it was not the one they keep saying they have. SO NOW GOOGLE HAS ALL OF MY MONEY BOTH OF MY DEVICES . AND COULD CARE LESS ABOUT ME AS A CUSTOMER

I'm sorry about your adverse experience with Google CS, I truly am! But, maybe you should read the advice in your signature. I mean, you have told your story in pretty much every thread in the General/Question sections.
Hopefully everything will work out to your satisfaction. Good luck to you.

didnt i just see this thread in another part of the forum? OMG I SMELL SPAM!!!

I guess the premium you pay apple does give you something back... if you know what i mean

erica_renee said:
now the end of Aug the new device comes in the mail . It comes in with a CRACKED SCREEN
Click to expand...
Click to collapse
You've already made posts here saying that the screen on that particular nexus didn't come cracked, but it somehow ~crumbled~ under your thumb when you were using it. Remember ?
erica_renee said:
I had it in my hand about 30 minutes. checking it out letting google do its thing before unlocking it.No screen lift or movement at all on the left side.. so im thinking great.. So then im holding the tablet in my left hand with fingers behind the device thumb in the front right below the home key . I kinda grip Not pushing hard and the screen crumbles under mt thumb.. It looks as thou i thru a brick thru it ..
Click to expand...
Click to collapse
Also, do you see anyone else here typing in caps? .. don't you think there's a reason for that?

I think you mean Google could NOT care less about you. If they, as you say, could care less about you, then their disregard for you is yet to plunge to greater depths.

Erica I suggest you buy an Ipad next time.
Sent from my EVO using xda premium

This has nothing to do with the device breaking or working perfectly.. This is about there whole shopping refund situation..As far as those with the screen cracking . Google and asus knows this is a issue in certain situations. Asus sent me a email re-guarding the screen crack on my tablet and explained there was a metal shaving under the glass.
The issue is about them tying to say i sent them back the wrong tablet . a 8 gb version and trying to claim a refund on 16 gb version.. As far as spaming every post . this is the first time i posted about a refund issues. First time i posted about GOOGLE Outright telling me NO WE are not issuing a refund and we WILL NOT send you the device back or replace it...
I know this really does not belong on a development forum. But there are so many others as well that do not belong here.I can see how people who have had a perfect experience with google will just look over this thread or spam it as i see several have done. My whole experience with buying this device has been one hassle after another.Something you will not get from say Amazon.
Yes i created this thread to blow off some steam and also because i know Google is reading this Forum.
People have a right to know what Could happen to them... Thats all..
so i will say one more time . there is no issue with how the device was damaged . the issue is them claiming im trying to steal from them.
I do not think its google its the google Device store and there policy.There are many post all over about issues this is not the first...

shook187 said:
Erica I suggest you buy an Ipad next time.
Sent from my EVO using xda premium
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Click to collapse
Why a ipad .. the issue is with the google play devices store . Not Android or google development . Sometimes its not what you buy something but where you buy it that can damage the experience.. Things will break issues will come up. Its how a company handles them that count.. Thanks for the advice thou.

dparrothead1 said:
I'm sorry about your adverse experience with Google CS, I truly am! But, maybe you should read the advice in your signature. I mean, you have told your story in pretty much every thread in the General/Question sections.
Hopefully everything will work out to your satisfaction. Good luck to you.
Click to expand...
Click to collapse
Thanks . yes i know we all get carried away over a issue we feel so strongly to make known . But this is not something i have been posting in every thread . On the threads of similar issues with Google Device Customers. People have a right to know. I had to send them back a Perfect working device to prove to them they did not have it. I think people have a right to know
Thanks again..

Gap between bezel and side of phone

I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?

Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app

Not me... But if it bugs you, you can request for a replacement.
Sent from my Nexus 4

soulz said:
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.

indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app

soulz said:
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah saw those at eBay.
Damn should've bought a N4 + bumper to sell on eBay....

indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app

indianevodriver said:
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Click to expand...
Click to collapse
My N4 doesn't have this issue.
Get an RMA.

I would defiantly get a replacement... looks like someone dropped it!
You can ask Google to let you keep the device until a replacement arrives.

soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
My fault... I wasn't trying to be rude either, even though I was.
I'm just a bit dumbfounded by everyone's reaction to devices having issues right out of the box. It is sad when a device is so in demand that customers become accustom to issues.
I hope that Google can resolve this issue quickly.

soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
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I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.

intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
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I just called Google and they're issuing me a replacement. The only downside is there's going to be a Nexus 4 hold charge on my credit card.
That aside the procedure is they're going to sent me a device and I'll suppose to return my device when i received it.
Lol, people can easily abuse the RMA by RMA a issue-free Nexus 4 device and selling it/get another.
----
Great when trying to process my RMA I get an error
"You are trying to change the Google account used for this transaction. Please sign out and retry the transaction without changing the account."

intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
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no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait

Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
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I would call again and ask for RMA. My progress is going through and others are as well.
Example: http://forum.xda-developers.com/showthread.php?t=2007037

Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
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I was able to order an RMA yesterday... lol

Try tu push it in, maybe it just snapped off

AntonJart said:
Try tu push it in, maybe it just snapped off
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That isn't an option. If you look at the pictures I posted, the plastic next to the volume rocker is actually pushed out about 1mm. If it was still sitting flush with the bezel then I would probably could have just pushed it in.

I wonder what would happen if I kept this RMA phone lol. 299$ no shipping hmm not bad deal.
Sent from my Nexus 4 using xda app-developers app

Old defect nexus 4 gets remotely deactivated when you start using new phone. It is specially mentioned on Google support website that Google may deactivate defective/stolen phones remotely.
But this can't be true until someone take a risk of 350 bucks and blacklist their own Google account. Mind you Google orders are with Google account, if we don't follow their rules we maybe forced to give them up.
Sent from my Nexus 4

O **** i see it in the picture. Return it!!!! I gotta go check my nexus for the gap right now!