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Helloo,
I think USPS is the worst courier company( sub by government) ever. It's so worst Canada post seems 200% better than it. I know it's sub by the government but come on you got to have some type of standard even if your are dirty cheap than the rest of companies.
who agrees to what i'm saying?
Lol!
And you don´t have to deal with Servicio Postal Mexicano (MexPost) compared with them USPS is the best service in the world!!!
In my area that title goes to FedEx. They always leave my stuff on the porch and they don't even ring the door bell. I've passed on a few things because it was being delivered by them.
Honestly I have no issues with USPS, packages are always on time here. Always 2-3 days via priority from the US. But, then again your in Canada and it takes longer to ship out of country even if we are all in the same continent. It took 3 weeks for a package I sent to germany to arrive. Make sure you sender of your leo (what im guessing your complaining about) filled out the custom INTL. form otherwise your package wont be accepted into the country
I received my Hd2, It's purplelicious. But, my girlfriend thinks its BIG
That goes in my sig
PurpleSmurfLlama said:
Honestly I have no issues with USPS, packages are always on time here. Always 2-3 days via priority from the US. But, then again your in Canada and it takes longer to ship out of country even if we are all in the same continent. It took 3 weeks for a package I sent to germany to arrive. Make sure you sender of your leo (what im guessing your complaining about) filled out the custom INTL. form otherwise your package wont be accepted into the country
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Click to collapse
i agreee with you...never had a problem locally or internationally..they come on time and very fast too
htc fan89 said:
I received my Hd2, It's purplelicious. But, my girlfriend thinks its BIG
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Click to collapse
I feel your pain mate The wife says that it looks like a femine towel
M_T_M said:
I feel your pain mate The wife says that it looks like a femine towel
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Click to collapse
Lol.....
Diamond_dawg said:
i agreee with you...never had a problem locally or internationally..they come on time and very fast too
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Click to collapse
Me too, I brought many products from usa via USPS and its PREFECT.
Will name few :
HTC FUZE ( Paid 50$ customs though ),
ATI 4850 Graphic card ( Paid 50$ customs though ),
Fuze LCD and flex cable,
Car pedal covers,
and etc etc.
For custom dutiable products, I get in 20 days and non custom dutiable products and small products in one week. Hongkong post takes 15+ days to reach me ( india ).
I guess it's good at least i didn't receive a cracked hd2 lol. But, I'm never shipping with usps again
But FedEx and UPS are soo expensive. Shipping a Touch pro 2 to Germany via UPS cost half the price I sold it for ($150 for shippin 3 months ago)! But I ended up just doign USPS and it only took about 3 weeks (give or take) to arrive.... a short time indeed
orb3000 said:
Lol!
And you don´t have to deal with Servicio Postal Mexicano (MexPost) compared with them USPS is the best service in the world!!!
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Click to collapse
That sadly is true Makes me wanna go back to mexico lol theres no place like home
Damn right!!
htc fan89 said:
I received my Hd2, It's purplelicious. But, my girlfriend thinks its BIG
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Click to collapse
My girlfriend thinks it's big too. Sometimes she lays looking to the other side while we're in bed while I play with it. I let her play with it SOMETIMES! but she usually just uses it at night. Sometimes when I'm sleeping, she reaches over and takes it. she shakes it up because I made her think that there's a game that you can do that with. And then when she's done with it, she puts it back and falls asleep in the same position like nothing ever happened. . . all on my HTC HD2 of course.
You guys are right USPS is terrible. I will be waiting for a package all week and once it finally gets here the mail lady leaves a card in my mailbox saying sorry we missed you. You can pick your item up tomorrow and never even bothers to get out of her truck to see if im home.
It's signature confirmation and that is put on by the sender. It's purpose is to make sure you recieved your item. It is frustrating to have to pick up the package (you can't go until the next day at a certain time) the next day.... especially when it's important.
DPD for me.
Once left the package infront of my door when I wasn't there and It got stolen.
Also did not deliver on time after them assuring me they would.
Skye Menjou said:
DPD for me.
Once left the package infront of my door when I wasn't there and It got stolen.
Also did not deliver on time after them assuring me they would.
Click to expand...
Click to collapse
Hence, the benefit of signature confirmation!
USPS by itself is fine. Canada Post by itself is fine.
It's when you put the two together that you get a massive crapshoot - especially on services that have no guaranteed transit time.
Still, slow beats paying out the arse for UPS brokerage fees anyday...
So, I logged into my account to check on the HD7 pricing and it's there now. It shows 499 with a 50 dollar discount, bringing it to 449. I almost pulled the trigger, but I wanted to call and see if they could do something on the price. So, I did. And apparently, they don't have the listing in their system yet!?? Although, she did say she'd try and help out on reducing the price and would call me on Monday (the release day) to get it sorted out. My concern is on release day, I'm sure it's going to back ordered. Anyone else have any experiences to share?
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
molten83 said:
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
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Maybe I should've just done it today then. I checked all day yesterday (so I thought) and didn't see it on there until around 0650 cst this morning. Now it's not on the site period. Maybe a few calls like mine and they realized they messed up. But, definitely let us know if they get it to you by the 4th. Or at least if I was you, I would call and complain if it didn't get there, no matter if they made a mistake or not.
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
VizagDude said:
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
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Click to collapse
I came to the same conclusion.. I'd like to pick up the phone at the store.. and play with it a bit.. I'm still torn between this phone and the venue pro..
Yeah, I just logged in again and almost pulled the trigger. But, maybe you guys are right and I should wait until I get a chance to mess with it at the store. I'm pretty sure I'm going to buy it anyways and just keep my HD2 just in case I end up not liking it. Worst case scenario is you buy it, unlock it and sell it overseas for a profit anyways.
everytime i go to upgrade phone page it gives me an error !!
Sorry, please try again later.
Our systems are currently unavailable. We apologize for any inconvenience.
anyone else having this problem?
Nope, it shows just fine. Although, the phone isn't listed now. It did the same thing yesterday. It's there all day and then at night, it's gone. I'm still trying to hold out on just dropping the 450..500 after tax on it and see what Tmobile will try to shave off it for me at launch. But, trust me, I've just about put my card info in twice. And had it showed it be delivered before the 8th, or even on the 8th. I would've probably done it.
So I own my phone, no contract and I use TMO US service. If i go to the web site and sign in it wont let me buy the phone!...I mean how stupid is that..because I dont have a contract and I own my phone?...Every time I try to buy it it say Im not eligible for an upgrade even though Im not asking for an upgrade. Very frustrating, and bad business.
nevermind..
I also have no contract but I don't get that message about not being eligible for an upgrade.. it takes me to a list of devices I can buy..
Oddly enough, now it hasn't been up on the site all day. Here's something else to look for. If you just do a search for "hd 7" on the Tmobile site. The Samsung Galaxy Tab comes up with the HD7. It shows the button for upgrade, but you can't buy either one right now. But, it's an indication of it coming.
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
molten83 said:
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
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Click to collapse
Sounds about like them. And come to see, they make many revealing mistakes. Like now if you search for the HD7 on the Tmobile website. It will pull that and a listing for the Samsung Galaxy Tab (no price though). You can hit upgrade, but unfortunately it won't take you to the order page like the HD7 did. Well, at least you'll actually get it on the 8th instead of it being shipped on the 8th.
harsaphes said:
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
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Click to collapse
Yeah, that is definitely terrible on their part. Who cares if you're on contract or not. It's a NO contract price that you're paying. I would definitely complain when you order it on Monday and at least get them to take off 50 bucks or something for the inconvenience. I mean you do pay for service every month just like everyone else.
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Blueightytwo said:
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
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Click to collapse
$379? Wow. What did you pay for? Phone is $250 (before $50 rebate).
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
Blueightytwo said:
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
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Click to collapse
Oh you bought full price with installments. That makes more sense now. Haha.
went to go see the status of my order and it now says we are unable to retrieve the status of your order. Hope the phone is still being processed and hope my card is not charged if they removed my order. anyone else have this problem if you ordered it on 11/01?
I'm having the same problem: unable to retrieve status. And I have no tracking info when I try "track by reference" with my cell number on the UPS site.
23/07: It was night time and I'd saved up the money to buy myself a Nexus 7. Great. I ordered my Nexus 7 16GB from the Tesco Direct website and set it to collect at the store for the 25th.
25/07: I collect my Nexus 7 and everything seems to be fine. At night, I realised that I had the screen separation issue and I decided I'd call Tesco the next morning.
26/07: The guy on the other end of the phone was helpful and said that I would have a replacement Nexus 7 the next day and all I had to do was wait for the Tesco delivery man to arrive and we'd trade at the door. (Lie 1)
27/07: I wasn't home so my mum gives the delivery man the defective Nexus 7 to the delivery guy who said that his colleague would come around with the replacement soon. (Lie 2)
I came home and knew that something was wrong so I called up Tesco who told me that it was never loaded into the lorry (Lie 3) but they'd call me back soon. Half an hour later, I get a call saying that it was a driver error and "it will be with me any minute now". (Lie 4) Yeah right.
28/07: The Nexus 7 still hasn't arrived so I call up Tesco and they told me that the Nexus 7 was never loaded onto the lorry. What a bunch of crap. So they've got my money and my Nexus 7 but tell me that they don't know when I'd be getting my Nexus 7. It could be next week for all they know. So I arrange a refund which will process on Wednesday at the earliest, then I'll purchase the Nexus 7 elsewhere.
Anyone in the UK who's reading this, don't be afraid to buy a Nexus 7 from Tesco but make sure you collect it from their store and not at your house. The delivery company are a joke, the aftersales service was pretty crap. Overall, my advice is to get your Nexus 7 from CPW.
You were just stitched up by the courier. Not Tesco Direct's doing there.
I had two replacements sent out by Tesco Direct , both swapped at the door without any hassle.
My third one is a keeper.
Arthur Hucksake said:
You were just stitched up by the courier. Not Tesco Direct's doing there.
I had two replacements sent out by Tesco Direct , both swapped at the door without any hassle.
My third one is a keeper.
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Click to collapse
But Tesco chose those guys for delivery. Why couldn't they just deliver it themselves? Or hire a company that's a little better.
Most stores are not in the delivery business... they use delivery companies to do that. As to choice, they may not have a choice that works for the price they sold you the product for.
Seems like you got unlucky. I asked for a replacement from Tesco & the guy came and delivered my second one but didn't take away the first. I've had to arrange for that to be picked up again (supposedly yesterday) & again it didn't get picked up. Useless courier they use!
Sadly the second one still has issues so I'm thinking I'll just take them both back into a store & demand a refund.
Higadeb said:
Seems like you got unlucky. I asked for a replacement from Tesco & the guy came and delivered my second one but didn't take away the first. I've had to arrange for that to be picked up again (supposedly yesterday) & again it didn't get picked up. Useless courier they use!
Sadly the second one still has issues so I'm thinking I'll just take them both back into a store & demand a refund.
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Click to collapse
Ditto apart from the second defective unit.
Courier (Yodel) didn't have an RMA label so he left the new one and agreed that I'd re-arrange collection.
Was just going to take it away, like, no.
I also had a late delivery for the replacement as the order was put through after 3pm which is the next day cut off point.
Replacement unit seems ok but Tesco have a 28 day no quibble returns policy.
compact_bijou said:
Ditto apart from the second defective unit.
Courier (Yodel) didn't have an RMA label so he left the new one and agreed that I'd re-arrange collection.
Was just going to take it away, like, no.
I also had a late delivery for the replacement as the order was put through after 3pm which is the next day cut off point.
Replacement unit seems ok but Tesco have a 28 day no quibble returns policy.
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Click to collapse
10 days actually on kit with memory in. For reasons that I cannot fathom....
Tesco are indeed useless.
I bought one which had screen lift.
Tried to take it back to the store I got it from but they would not accept a return as they did not have a Tesco Direct desk.
Sent me physically to a store with a Tesco Direct Desk.
They would not accept a return because it was not from their store.
They arranged a courier to pick up from my house... or didn't because the courier was not booked.
I called again and booked a courier - who did not turn up.
I called again and booked another courier - who also did not turn up.
I phoned them and they said my options were a store of a courier ... but neither are viable.
Total nightmare to deal with. Never again.
And your surprised??
You bought it from tesco!!!
A company that don't know their tech from their tuna.
Always buy from a specialist.
alimhaque98 said:
But Tesco chose those guys for delivery. Why couldn't they just deliver it themselves? Or hire a company that's a little better.
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Was it YODEL that done your delivery?
They are usually good, your local hub is just poor. If I were you, i'd put something in writing that they can pass on.
---------- Post added at 07:54 PM ---------- Previous post was at 07:52 PM ----------
Really don't understand this. It must be a regional thing, it has to be.
Here, I got two next day swap outs to my door and third delivery all one time when they said. The driver showed up at 10am each time too.
Arthur Hucksake said:
Was it YODEL that done your delivery?
They are usually good, your local hub is just poor. If I were you, i'd put something in writing that they can pass on.
---------- Post added at 07:54 PM ---------- Previous post was at 07:52 PM ----------
Really don't understand this. It must be a regional thing, it has to be.
Here, I got two next day swap outs to my door and third delivery all one time when they said. The driver showed up at 10am each time too.
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Click to collapse
Is a regional thing, my Yodel office is great.
I'm going to go for a third swap out and if the third device is a POS I'm staying away until xmas.
GR36 said:
And your surprised??
You bought it from tesco!!!
A company that don't know their tech from their tuna.
Always buy from a specialist.
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Click to collapse
The returns part ... is nothing to do with the tech.... it could have been a sofa or a bicycle. The subtle nuances of the technology were nothing to do with the fact that the couriers do not turn up.
Oh and I think Tesco CS also tell porkies. Because they told me that they had done something that was flatly contradicted by another Tesco employee.
alimhaque98 said:
23/07: It was night time and I'd saved up the money to buy myself a Nexus 7. Great. I ordered my Nexus 7 16GB from the Tesco Direct website and set it to collect at the store for the 25th.
25/07: I collect my Nexus 7 and everything seems to be fine. At night, I realised that I had the screen separation issue and I decided I'd call Tesco the next morning.
26/07: The guy on the other end of the phone was helpful and said that I would have a replacement Nexus 7 the next day and all I had to do was wait for the Tesco delivery man to arrive and we'd trade at the door. (Lie 1)
27/07: I wasn't home so my mum gives the delivery man the defective Nexus 7 to the delivery guy who said that his colleague would come around with the replacement soon. (Lie 2)
I came home and knew that something was wrong so I called up Tesco who told me that it was never loaded into the lorry (Lie 3) but they'd call me back soon. Half an hour later, I get a call saying that it was a driver error and "it will be with me any minute now". (Lie 4) Yeah right.
28/07: The Nexus 7 still hasn't arrived so I call up Tesco and they told me that the Nexus 7 was never loaded onto the lorry. What a bunch of crap. So they've got my money and my Nexus 7 but tell me that they don't know when I'd be getting my Nexus 7. It could be next week for all they know. So I arrange a refund which will process on Wednesday at the earliest, then I'll purchase the Nexus 7 elsewhere.
Anyone in the UK who's reading this, don't be afraid to buy a Nexus 7 from Tesco but make sure you collect it from their store and not at your house. The delivery company are a joke, the aftersales service was pretty crap. Overall, my advice is to get your Nexus 7 from CPW.
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lol.....
blame the courier and not tesco. would also be only fair to change op title to reflect where blame really lies.
Sent from my Nexus 7 using xda premium
GR36 said:
And your surprised??
You bought it from tesco!!!
A company that don't know their tech from their tuna.
Always buy from a specialist.
Click to expand...
Click to collapse
specialist ? ive had just as bad and worse service from so called specialist stores.
Sent from my Nexus 7 using xda premium
Ordered mine from TD to pick up in store as got a tenner off, was supposed to be there yesterday after 4, it didn't arrive as yodel are delivering it to the store?
Spoke to TD today, and they don't seem to know their arse from their elbow frankly, I think I might see if I can get one elsewhere at full price and ring TD to cancel
Sent from my HTC One X using Xparent Blue Tapatalk 2
If Tesco Direct place an item onto the delivery system after 3pm then next day becomes the day after because even at 1 minute after 3pm it is past the cut off for next day delivery.
It's called a cut off point for a reason.
That said, the people working the phones at Tesco Direct ought to a) know this and b) ought to explain explain this to the customers.
They also ought to issue a tracking number without being asked for one.
They don't do that because when you ring up to ask WTF is my item you dial an 0845 number and Tesco gets a slice of the revenue.
Every Little Helps, right ?
So, to recap: Order in the am, not the pm, ask for a tracking number to ensure that it's been entered onto the system.
When returning an item you have to label it up, Yodel don't have return shipping stickers.
The whole process is disjointed as fook but their returns policy is quite good and they have stock.
I ordered the Nexus 4 10 days or so ago for my wife for Christmas and i finally got the email that it was shipped yesterday.
To my surprise and stupidity at the same time, i didnt realize that i should have called UPS and have them hold the item for me. Instead it was delivered at my house without anyone being there!
Next thing you know i get home and the phone is gone and a yellow pages book was on my porch.
I checked the tracking and to my surprise it said Delivered: Front porch.
Now i ask, shouldn't there be a signature confirmation on an expensive item like this and why did the damn UPS delivery guy dropped it at my porch instead of leaving a door tag.
The good thing is that i called Google right away and they will issue a refund and they are disabling the phone.
What sucks the most though is that it was suppose to be a gift
Just thought i vent and give you guys a warning so you dont repeat my mistake.
Mine required a signature when they delivered it.
Sent from my Nexus 7 using xda app-developers app
There was no signature needed for mine either, just left on my porch, but I was home and heard the storm door open.
Sent from my Nexus 4 using xda premium
Did you mean Nexus 4? Yeah..makes me a bit frazzled they leave $$$ stuff like this 'unprotected'. One of the reasons I love Amazon, they always make good on 'stolen' deliveries. :|
That sucks man ;(. Good thing Google is issuing a refund!
They asked for my signature when it got here. Hmmm
Sent from my Nexus 4 using xda app-developers app
Sorry to hear about yr lost...
My UPS guy did ask for my signature
That sucks. That sucks. In my case, someone is usually around to pick it up when they leave it on the porch. My concern is the UPS guy trying to get a signature and no one at home can hear the door bell, leaving me to wait the next day or have to go to the depot later in the evening.
An AmazonLocker type arrangement is the best for those us without a front desk to take packages. In some areas the USPS has a similar locker in testing called GoPost and they now accept UPS packages; but I wouldn't know what to do if the package actually required a signature or some other snafu were to happen, so I haven't try it.
I hope you can get some recourse or compensation for the loss!
Bummer. My condolences. I dont see how other buyers can learn from this though....not much we can do differently. Either way, for this reason, google agrees to cover the cost of a replacement phone, and they fight it out with courier. Was same with nexus 7 shipping.
Sent from my GT-P5110 using xda premium
I was amazed when UPS left 2 different deliveries of N4's on my front porch plus a N7 all at different times without a door tag or sig. First time I've had an electronics delivery over 100.00 that was just left there like they did.. They really should require a sig or something.. Sorry to hear that happened to you.. I hope you go after the YP delivery people and get someone busted.
Its the drivers discretion to leave the package or leave a slip
I always stick a note on my door to call me before leaving the package at the door
Are you sure it was delivered to the right house? It's holiday time and there are a lot of temp drivers or drivers on new routes. I had this happen a few years ago and it turned out the new driver brought it to the wrong house. I actually stopped a UPS driver from bringing my S3 to a wrong house as well, luckily I went home on lunch and saw him walk with a box to my neighbors. I was like ***** that looks like mine! It was!!!!
Man, that sucks.
In the UK, we don't really have this culture of 'leaving it on the front porch'. Royal Mail, UPS etc either hold it and you collect it, organise a redelivery, or put it a safe, locked and secure place (if you organise one with the delivery man/company beforehand).
Hope you can get Google to send you another!
Same experience on Nexus 7
Sofitos said:
I ordered the Nexus 4 10 days or so ago for my wife for Christmas and i finally got the email that it was shipped yesterday.
To my surprise and stupidity at the same time, i didnt realize that i should have called UPS and have them hold the item for me. Instead it was delivered at my house without anyone being there!
Next thing you know i get home and the phone is gone and a yellow pages book was on my porch.
I checked the tracking and to my surprise it said Delivered: Front porch.
Now i ask, shouldn't there be a signature confirmation on an expensive item like this and why did the damn UPS delivery guy dropped it at my porch instead of leaving a door tag.
The good thing is that i called Google right away and they will issue a refund and they are disabling the phone.
What sucks the most though is that it was suppose to be a gift
Just thought i vent and give you guys a warning so you dont repeat my mistake.
Click to expand...
Click to collapse
I have same experience for Nexus 7 8GB in July. I am just lucky to trace the delivery and call my friend to ask her to test the tablet for me but she said she did not receive the tablet. She run downstair and find my Nexus 7 is on door porch too. UPS guy did not do any call my friend. This is very poor service of UPS.
uberNoobZA said:
Bummer. My condolences. I dont see how other buyers can learn from this though....not much we can do differently.
Click to expand...
Click to collapse
Make sure someone is at the delivery address on the day that the package is arriving. If no one can call them up and tell them to hold the package till another day or change the delivery address to where someone can receive it (if they let you do that).
Sent from my Nexus 4 using Tapatalk 2
Hmm mines require a signature. If no one is home, then they leave a notice. Different policies based on where you live.
Sent from my Nexus 4 using xda premium
Not true I live in U.k I have had stuff left in my recycling box out front.
If you sign up for UPS MyChoice you are able to leave special instructions for the driver. They have no clue what they are delivering, nor it's value and it's sad that they use their own discretion to leave it or not. I live in a large apartment complex and have seen packages just left at peoples doors, where anyone could just walk by and pick it up.
Sent from my Nexus 4 using xda premium
I was required to sign, too. Actually, they didn't even ring the intercom, and just left the note. Called UPS and made them come back with my N4 xD
People must not order many things online, that is how UPS/Fedex works, it is up to the driver to deem your neighborhood safe enough to leave packages at the door.
Signature confirmation is an extra charge and Ive never ordered anything that had it, because its a bad idea, packages are delivered when most people are at work so things will get returned all the time as undeliverable. The only ones who do that are ebay sellers to protect themselves, not you.
I've been tracking my Nexus 5 for delivery today. And at 3:32pm it was delivered to my home and left at the front door.
At 3:45pm (there's a delay till it shows up on the website) I noticed it was delivered and called home.
Person at home was home since 1pm and I asked them to check the front door, nothing is there, checked the mailbox, nothing is there. Looked around the house, nothing is there!
When I got home, I checked my neighbors, nope, nothing there either
IT'S FREAKING NOT THERE.
I call UPS, they said to call the shipper to initiate investigation.
I asked if they can call the local warehouse to contact the driver, nope can't do that, gotta have the shipper initiate investigation (they used to do this a long time ago).
I call Google and they're forwarding it to Lost / Stolen department. They will investigate and if they find it lost they will disable the device/IMEI and issue me a refund.
No idea how long this will take, when I'll get my money back, and when I'll be able to order another one! It's out of stock for a freaking month!
I'm so pissed. I freaking hate UPS. This isn't the first time they've lost my packages, and hell, I've received other people's packages too from several houses down!
/rant
Update Day 2: Nothing new other than Google confirming the investigation.
It didn't show up magically the next day like others have had happen, but I did order a case for it from Amazon and it shipped 2 Day UPS and it arrived today just fine. Unfortunately I wasn't hope to talk to the driver.
Thought I'd post some screenshots of the emails I've received from Google (POST #47: http://forum.xda-developers.com/showpost.php?p=47167296&postcount=47 )
UPDATE 3: Yesterday I put in an order on the Play Store for another Nexus 5, it says 2-3 weeks and today I got shipping confirmation. Maybe the person investigating my case put it through faster?
Shrug, anyways I have this one being shipped to my work.
Still no more word from Google about the investigation yet, hopefully I get a refund.
UPDATE 4: UPDATE: My dad just texted me saying a package from Kentucky arrived early this morning. 3 days after the day it was supposed to be delivered. Tracking info still showed Monday as the delivery date.
I don't know the condition of the package if it was opened or relabled or anything. Will update once I go pick it up.
FINAL UPDATE 5!!!!!!
So, like I said previously, my dad told me when he left this morning at 8:15am for work, this package was magically on the front door.
I came and got it from him and check this out:
The original brown shipping box IS NOT SEALED, there is NO tape securing the box!
I just got my 2nd Nexus 5 delivered to my work today and it definitely has a tape that seals the brown shipping box.
So then I open the brown shipping box and the Nexus 5 box and my receipt is there, I slide open the Nexus 5 box sleeve and look at the white box the phone is in.
I flip it over and the 2 white tape that keeps it closed IS PEELED OFF AND PUT BACK ON! UPS person DEFINITELY opened it up and thought it was a quick score, then maybe someone investigated and he delivered it early in the morning!
The phone looks ok, the original screen protector is still on there and doesn't look molested.
Doesn't matter, I'm going to call Google and return this one, since I the 2nd one I ordered came to work and I've already set that one up.
Crazy few days here and yep, I still hate UPS.
nxt said:
I've been tracking my Nexus 5 for delivery today. And at 3:32pm it was delivered to my home and left at the front door.
At 3:45pm (there's a delay till it shows up on the website) I noticed it was delivered and called home.
Person at home was home since 1pm and I asked them to check the front door, nothing is there, checked the mailbox, nothing is there. Looked around the house, nothing is there!
When I got home, I checked my neighbors, nope, nothing there either
IT'S FREAKING NOT THERE.
I call UPS, they said to call the shipper to initiate investigation.
I asked if they can call the local warehouse to contact the driver, nope can't do that, gotta have the shipper initiate investigation (they used to do this a long time ago).
I call Google and they're forwarding it to Lost / Stolen department. They will investigate and if they find it lost they will disable the device/IMEI and issue me a refund.
No idea how long this will take, when I'll get my money back, and when I'll be able to order another one! It's out of stock for a freaking month!
I'm so pissed. I freaking hate UPS. This isn't the first time they've lost my packages, and hell, I've received other people's packages too from several houses down!
/rant
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Wow that sucks
I think another guy had his package stolen as well. I guess that's an advantage of living in apartments. There's always someone to sign and keep your packages.
It could have been delivered to someplace other than your immediate neighbors.
I just moved into this house a year ago on the North end of a street and all of my FedEx packages for the first 2-3 months went to the South end of the same street, to the same house number.
Thankfully that neighbor was kind enough to bring them to us - but the point is, who knows. **** happens. You have no way of knowing if UPS is "stealing" your phone.
ack154 said:
It could have been delivered to someplace other than your immediate neighbors.
I just moved into this house a year ago on the North end of a street and all of my FedEx packages for the first 2-3 months went to the South end of the same street, to the same house number.
Thankfully that neighbor was kind enough to bring them to us - but the point is, who knows. **** happens. You have no way of knowing if UPS is "stealing" your phone.
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UPS isn't "stealing" it. Another user on here had his package actually stolen by someone since Google is being cheap and doesn't require a signature.
Lesson learned. Good reason to always ship to work or a mail box at a ups store
aooga said:
UPS isn't "stealing" it. Another user on here had his package actually stolen by someone since Google is being cheap and doesn't require a signature.
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I was required to sign for my package.
I hope I have to sign for my package also. And I live in SoCal myself..Specifically San Diego. But it's just sad that people have to do this all to others. Hopefully Google can send you out a replacement device ASAP, if not, the refund.
maybe the person who u live with is hiding it from u
and this is why I pick up expensive packages at the UPS sorting facility downtown
Sorry to hear about your loss nxt Hopefully everything will work out.
kurbstar said:
and this is why I pick up expensive packages at the UPS sorting facility downtown
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I did the same thing:
"As requested, the receiver will pickup at a UPS facility at their convenience. This must be within 5 business days."
Some times they leave them in our garage. Fooled me at least once.
UPS has done this exact same thing to me before but delivered it the next day. So even though it showed delivered at my front door the UPS guy showed up the next day with the package.
Not sure how often this happens but it may be a possibility for you.
This sucks, but is also why I have everything important delivered to my job.
UPS is the only company I know that will leave an item regardless of value or size anywhere.
aooga said:
Wow that sucks
I think another guy had his package stolen as well. I guess that's an advantage of living in apartments. There's always someone to sign and keep your packages.
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Depends on the apartment. UPS often parks on the other side of the street of my apartment, waits there a few min. They then update the delivery saying no one was home and then drive off. Hopefully this doesn't happen tomorrow when my phone is supposed to come. It's really annoying.
Lol i have shipped with usps and they stole like 3 packages from me ... after i left the store no further status came up on them they were cell phones i sold on ebay.
So i left an active wireless cam inside to ship i told them specifically to be careful because the package inside was very expensive.
They opened it .... had a battery pack inside and saw all there faces from my car ... recorded. reported, they all got fired. still lost 3 packages.
UPS ran to my front door, put it on the steps, and hit the doorbell and left...luckily I planned to camp the front door all day waiting for them ::silly:
Lost
Same thing happened to me, UPS says the delivered my nexus 5, however no nexus 5 ever was placed on my front door step. I had been waiting all day, never left the house. The worst part is Google says they will blacklist the device then eventually issue me a refund. I have to go through the process and reorder through the play store and wait the 4-6 weeks.
Exel said:
I was required to sign for my package.
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I didn't have to sign
Jaxidian said:
I didn't have to sign
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The guy even asked what my last name was.
If google wants they can find who has it because it has the imei number and whoever will use it will have to sign in with gmail account.