I bought my Incredible S from Virgin Mobile Canada last summer (I live in Turkey). I've got a weird problem for about a week: there is no sound! When I play videos on Youtube, when I play games, when I plugged in the headphones, when the phone is supposed to ring (there is only vibration)... there is no sound when the phone is turning on, as well.
It happened suddenly and it didn't fall down on the ground recently.
Another weird thing is: when I accept a call / or call someone, the speaker is automatically on and I have to turn it off. The speaker is working well on phone calls by the way.
I checked almost everything in the settings, and everything seems normal. I don't think it's about the hardware but I want to ask you about this problem.
Software Info: [I haven't rooted or done anything to my phone, I use it as its first day settings (yeah, even the Android version, don't ask why, I can't receive any updates for one year for some reason and it's killing me!)]
Android version -> 2.3.3
HTC Sense Version -> 2.1
Baseband V. -> 20.2805.30.08AU_3805.04.03.27_M
Thank you for your help.
I got rid of automatically turning on problem of speaker. I managed to hear the sound in the opening scene as well (after I took the battery off - 1 minute wait - and place it again).
But I have still no sound. Is there a possiblity of blown speaker? How can I test if it is blown or not? If it is blown, would the headphones still be working?
maegsul said:
Is there a possiblity of blown speaker?
Click to expand...
Click to collapse
If it was blown then in-call loudspeaker wouldn't work.
maegsul said:
If it is blown, would the headphones still be working?
Click to expand...
Click to collapse
Blown speakers shouldn't have any affect on your headphone jack.
Sorry I couldn't help you any further
EDIT: this might sound silly but is your phone on silent?
Did you check all volumes i.e; Ringer, Notification, Media, Voice, System.
There are more but I think these are all the relevant ones.
Just check if any of these are set down to mute
Hit Thanks if I helped
Tapatalk 2
______________________________________
Device: HTC Incredible S
Hboot: Revolutionary 6.13.10.1002
Recovery: 4EXT 1.0.0.5 RC5
ROM: We.Want.ICS.v4-NiKHiLL007
Radio: 3831.18.00.11_M
Kernal: Stock 3.0.16-g693e8e9
maegsul said:
I bought my Incredible S from Virgin Mobile Canada last summer (I live in Turkey). I've got a weird problem for about a week: there is no sound! When I play videos on Youtube, when I play games, when I plugged in the headphones, when the phone is supposed to ring (there is only vibration)... there is no sound when the phone is turning on, as well.
It happened suddenly and it didn't fall down on the ground recently.
Another weird thing is: when I accept a call / or call someone, the speaker is automatically on and I have to turn it off. The speaker is working well on phone calls by the way.
I checked almost everything in the settings, and everything seems normal. I don't think it's about the hardware but I want to ask you about this problem.
Software Info: [I haven't rooted or done anything to my phone, I use it as its first day settings (yeah, even the Android version, don't ask why, I can't receive any updates for one year for some reason and it's killing me!)]
Android version -> 2.3.3
HTC Sense Version -> 2.1
Baseband V. -> 20.2805.30.08AU_3805.04.03.27_M
Thank you for your help.
Click to expand...
Click to collapse
If really can't,can try to factory reset though.
sent from my ics device
EDIT: this might sound silly but is your phone on silent?
Did you check all volumes i.e; Ringer, Notification, Media, Voice, System.
There are more but I think these are all the relevant ones.
Just check if any of these are set down to mute
Click to expand...
Click to collapse
I checked them all, they're all turned on.
If really can't,can try to factory reset though
Click to expand...
Click to collapse
I can try it but I haven't done it before and I don't know how to save all the information etc before a factory reset. I don't want to install tens of app again and I don't want to lose all the contacts. Any suggestions for it?
maegsul said:
I checked them all, they're all turned on.
I can try it but I haven't done it before and I don't know how to save all the information etc before a factory reset. I don't want to install tens of app again and I don't want to lose all the contacts. Any suggestions for it?
Click to expand...
Click to collapse
backup contacts to google account, just go to sync settings and tap contacts it will backup. for sms use sms backup&restore from play store. and apps should backup automatically
naathaanb96 said:
backup contacts to google account, just go to sync settings and tap contacts it will backup. for sms use sms backup&restore from play store. and apps should backup automatically
Click to expand...
Click to collapse
Thank you for the info. I've just made a factory reset, but nothing has change (plus I lost my SMS archive, since I forgot to backup them! :crying
Factory reset can't solve the situation. Any other suggestions? It's really annoying! Still no voice! But there is voice when the phone is turning on... And no voice with the headphones as well. I don't think it's a blown speaker situation... What can I do? It's really urgent!
maegsul said:
Thank you for the info. I've just made a factory reset, but nothing has change (plus I lost my SMS archive, since I forgot to backup them! :crying
Factory reset can't solve the situation. Any other suggestions? It's really annoying! Still no voice! But there is voice when the phone is turning on... And no voice with the headphones as well. I don't think it's a blown speaker situation... What can I do? It's really urgent!
Click to expand...
Click to collapse
might be a faulty motherboard. instead of a factory reset, try flashing a custom rom like ice cold ?
naathaanb96 said:
might be a faulty motherboard. instead of a factory reset, try flashing a custom rom like ice cold ?
Click to expand...
Click to collapse
Do you think this will work? I can try it in 4-5 days, I guess I have no time to try it right now; since I have to pack for travelling and travel abroad.
maegsul said:
Do you think this will work? I can try it in 4-5 days, I guess I have no time to try it right now; since I have to pack for travelling and travel abroad.
Click to expand...
Click to collapse
id try it. its weird but there might be a software glitch or something. so if you try a different rom with fresh files it could work ?
Can it be something about ''Radio'' ? I don't know anything about it but it sounds like it is something that controls the audio?
maegsul said:
Can it be something about ''Radio'' ? I don't know anything about it but it sounds like it is something that controls the audio?
Click to expand...
Click to collapse
nah man, radio is the baseband which connects you to satellites for like phone calls and HSDPA
naathaanb96 said:
nah man, radio is the baseband which connects you to satellites for like phone calls and HSDPA
Click to expand...
Click to collapse
Hi,
Any progress of your sound problem ?
I have an exact problem. Phone speaker suddenly stop working. No ring tone (can't hear incoming call), can't play music, can't hear from headset. But the power up sounds ok , when the HTC logo came up. Tried restart and all sort of setting to no avail. However, I can hear the speaker rings when I call someone and speak to hear them normally.
Very frustrating. Have not done factory reset yet ... that will be the last resource ...
kh6565 said:
Hi,
Any progress of your sound problem ?
I have an exact problem. Phone speaker suddenly stop working. No ring tone (can't hear incoming call), can't play music, can't hear from headset. But the power up sounds ok , when the HTC logo came up. Tried restart and all sort of setting to no avail. However, I can hear the speaker rings when I call someone and speak to hear them normally.
Very frustrating. Have not done factory reset yet ... that will be the last resource ...
Click to expand...
Click to collapse
I cant remember exactly but it repaired itself somehow... I remember that I applied a factory reset (I havent changed any other settings) and like 1 week later or something, yep, it was back suddenly! So strange! I wish you a good luck about it!
Related
Hi all!
I just bought this wonderful phone.
But I have a huge problem. As soon as I have spooken on the phone i need to restart it if I want any type of sound on it again.
First night it worked ok, I set an alarm and so I could wake up and get to work.
But I woke up, feeling the phone vibrating endless.
I saw that a co-worker tried to call me and I answered but didn't hear anything.
I did a reboot of the phone and called him up.
Phone details:
ROM-version: 1.37.413.3 SVE
ROM-date: 06/19/08
Radioversion: 1.00.25.03
Protocol: 52.26a.25.09H
Should I return the phone for exchange or is this something that could be fixed with an update?
I tried to browse throuh this part of the forum but I didn't find anything that was like my problem. Execpt for the vibrating error. (I have turned vibrating off now).
problem is still here.. anyone?
I had the same after playing a mp3 on maximum volume with mediaplayer.
I had to do a soft reset to get any sound again.
Now, with the volume a very little bit below the maximum, it's fine again.
SuperJan65 said:
I had the same after playing a mp3 on maximum volume with mediaplayer.
I had to do a soft reset to get any sound again.
Now, with the volume a very little bit below the maximum, it's fine again.
Click to expand...
Click to collapse
I will test that!
But now it has worked fine for almost 24 hours ^^
Problem is back again.
It seems that the phone works when it has alot of batterypower left.
But when it is close to empty the problems seems to escalade..
up problem still not solved
hotified said:
up problem still not solved
Click to expand...
Click to collapse
Still have the same problem.
Am I alone with this? Should I return it to the store that I bought it from?
Two questions:
Do you have the stock ROM?
Does the problem persist after a hard reset?
Yess I got the same problem here.
From the beginning.
As i got the phone out of the box it worked fine.
But over time It mutes it self and nou sound comes from it.
when I restart.
Its A go ant it works fine. I make one out going phone call.
Still fine.
I get an other one to call me, and the phone mutes ,.,. I answer the phone and it vibrates just once and stuts off the screen.
silence. but i am connected.
when i end the call. there is nothing that will play or make a sound.
after a restart everything works fine again,.,. for a while.
Ive tried.
Alll the different radio versions available on here
A dozen of roms, elite 1,2,3 and lots of others. the problem seems not to dissapear
Can anyone help me out here.
Is an hardware problem, I think.
I got the same problem with one of mine Touch XL.
I used my warranty and HTC sent me another.
Bummer,.,.
But thank you for replie !!
I will contact my provider asap.
Still on it.
downgraded the ratio to the 03 version.
Still no luck.
Ok, so for some reason, my phone has suddenly started answering all my calls on speaker phone, and it's obnoxious.
I haven't changed any options or anything that I could logically say would make that happen, so I'm not sure what the deal is.
But I know it's something with my settings because it survived a ROM flash after I restored my settings.
Any ideas?
Regards
Smith
smithisize said:
Ok, so for some reason, my phone has suddenly started answering all my calls on speaker phone, and it's obnoxious.
I haven't changed any options or anything that I could logically say would make that happen, so I'm not sure what the deal is.
But I know it's something with my settings because it survived a ROM flash after I restored my settings.
Any ideas?
Regards
Smith
Click to expand...
Click to collapse
Do you use Go SMS? If so, update it. They had a bug where it caused phones to go into speakerphone immediately on call. The update fixed it.
Hi,
I made the official Jelly Bean 4.1.2 update and later I have noticed that no voice comes from the speaker. After the update I have been able to listen music several times but the speaker was not working when bellringing and later the speaker became not working.
The bell ring was not a standard melody (android melodies i mean). I changed it to the standard "over the horizon" melody. The speaker started to operate againg. I reset to the first not standard melody the speaker crashed and from then on i can hear no voice from the speaker.
By the way, there is no problem at earphones. Whenever i unplug the earphones, the music player goes to pause mode.
The hardware check utility ( *#0*# I mean) also gives no symptom and behaves as if it is working properly. I don't think this is a hardware problem but i also don't know how to solve this.
Waiting for your help immediately.
Thanx in advance for your help.
delarossa said:
Hi,
I made the official Jelly Bean 4.1.2 update and later I have noticed that no voice comes from the speaker. After the update I have been able to listen music several times but the speaker was not working when bellringing and later the speaker became not working.
The bell ring was not a standard melody (android melodies i mean). I changed it to the standard "over the horizon" melody. The speaker started to operate againg. I reset to the first not standard melody the speaker crashed and from then on i can hear no voice from the speaker.
By the way, there is no problem at earphones. Whenever i unplug the earphones, the music player goes to pause mode.
The hardware check utility ( *#0*# I mean) also gives no symptom and behaves as if it is working properly. I don't think this is a hardware problem but i also don't know how to solve this.
Waiting for your help immediately.
Thanx in advance for your help.
Click to expand...
Click to collapse
First and most importatnt thing after going from 2.3.6 to 4.1.2 i to do FACTORY RESET. Do it in recovery, and share what happend after.
Ofcourse you will loose data like SMS, contacts, instaled apps... So backup it before doing factory reset.
shut_down said:
First and most importatnt thing after going from 2.3.6 to 4.1.2 i to do FACTORY RESET. Do it in recovery, and share what happend after.
Ofcourse you will loose data like SMS, contacts, instaled apps... So backup it before doing factory reset.
Click to expand...
Click to collapse
Thanx for your interest.
I made factory reset, i mean wipe data and wipe cache. there is still no voice. I think you will make an inference of a hardware problem, but i must also mention that i succeeded to make it operating without any recovery.
delarossa said:
Thanx for your interest.
I made factory reset, i mean wipe data and wipe cache. there is still no voice. I think you will make an inference of a hardware problem, but i must also mention that i succeeded to make it operating without any recovery.
Click to expand...
Click to collapse
How did you wipe data? You have option in recovery to do FACTORY RESET. Do that.
shut_down said:
How did you wipe data? You have option in recovery to do FACTORY RESET. Do that.
Click to expand...
Click to collapse
Volume up + sub key + power buttons togetter. factory reset/wipe data and wipe cache later.
delarossa said:
Volume up + sub key + power buttons togetter. factory reset/wipe data and wipe cache later.
Click to expand...
Click to collapse
I recovered the speaker sound. came and went again. It started to work but with a high volume sound it went again with a sizzle. It's probably a driver problem...
delarossa said:
I recovered the speaker sound. came and went again. It started to work but with a high volume sound it went again.
Click to expand...
Click to collapse
Hardware problem?
shut_down said:
Hardware problem?
Click to expand...
Click to collapse
I don't think it to be a hardware problem. Rather, it looks to be a driver problem or OS limitation.
Hi Guy's, I seem to be experiencing the opposite problem to what everyone else on this forum is experiencing.
Whenever I make or receive a call, the ear volume is always set to the highest which is too loud especially when in quiet environments as everyone around me can hear what the other person on the end of the line is saying, plus it almost deafens me.
Even when I turn the volume down during a call, it always defaults back to maximum volume during the next call.
I looked under the "volumes" section in the settings but can't seem to see an option for this.
Can anyone help me on this please.
Thanks
mister__p said:
Hi Guy's, I seem to be experiencing the opposite problem to what everyone else on this forum is experiencing.
Whenever I make or receive a call, the ear volume is always set to the highest which is too loud especially when in quiet environments as everyone around me can hear what the other person on the end of the line is saying, plus it almost deafens me.
Even when I turn the volume down during a call, it always defaults back to maximum volume during the next call.
I looked under the "volumes" section in the settings but can't seem to see an option for this.
Can anyone help me on this please.
Thanks
Click to expand...
Click to collapse
Something sure seems to be messed up, try backuping your data and then do a factory reset and check if the issue is associated with the rom itself, if thats the case you should install some other rom or try any mod that modifies your musicfx, like purexaudio.
Sumedha Kapoor said:
Something sure seems to be messed up, try backuping your data and then do a factory reset and check if the issue is associated with the rom itself, if thats the case you should install some other rom or try any mod that modifies your musicfx, like purexaudio.
Click to expand...
Click to collapse
Thanks I forgot to mention that I am running the stock firmware that came with the phone. It was on android 4.1 when I purchased it and I have since updated it to 4.2.2 but the problem persists.
I would like to know if this happens with other Xperia Zs. Does the ear volume stay on the last level you set it to or does it reset every time a new call is made?
Once I know what it's supposed to do, I will try a factory reset before getting involved with custom roms.
mister__p said:
Thanks I forgot to mention that I am running the stock firmware that came with the phone. It was on android 4.1 when I purchased it and I have since updated it to 4.2.2 but the problem persists.
I would like to know if this happens with other Xperia Zs. Does the ear volume stay on the last level you set it to or does it reset every time a new call is made?
Once I know what it's supposed to do, I will try a factory reset before getting involved with custom roms.
Click to expand...
Click to collapse
No, Its supposed to stay exactly where you want it to be. Don't worry about anything, just install a recovery like TWRP or CWM first, make a full nandroid backup before you decide to do anything messy so that you can always return to where your z is right now to the very exact state. I would recommend you that you should try a custom ROM instead too, monxDIFIED and EXCELSUS both of them are very good custom roms based on stock.
When I make voice calls, people on the other end of the phone can here their own voice just after speaking. So when I talk back/reply they hear their own voice along with what I am saying.
It has become almost impossible to talk to anyone because people just hear their own voice on top of what I am saying and it is really annoying for them.
I clean installed the official stock firmware and the problem still exists. Is it a hardware problem?
Can you please suggest me how I can solve this problem? :crying:
this happens everytime or sometimes??
Sumesh Kharnotia said:
this happens everytime or sometimes??
Click to expand...
Click to collapse
Yes it happens every time and I don't know how to stop this problem.
I had the same issue after unlocking the bootloader/rooting and installing furnace kernel, so I switched to the stock kernel and the problem is still there (from time to time). The only solution I've came across is to reboot the phone. Any other idea would be appreciated.
rOck4n said:
I had the same issue after unlocking the bootloader/rooting and installing furnace kernel, so I switched to the stock kernel and the problem is still there (from time to time). The only solution I've came across is to reboot the phone. Any other idea would be appreciated.
Click to expand...
Click to collapse
But when we flash the stock firmware, doesn't it fully replace every kind of customization? If this problem doesn't get resolved soon I would have to sell my Moto G.
Check this threads, it seems to be a problem since the previous model. Looks like motorola suggest us to clear the cache partition.
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
rOck4n said:
Check this threads, it seems to be a problem since the previous model. Looks like motorola suggest us to clear the cache partition.
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
Click to expand...
Click to collapse
Lets discuss this problem here, we shouldn't hijack the Furnace thread.
I followed the Cache cleaning instruction you gave, it didn't have any Dalvik cleaning method.
The problem still exists after clearing "Cache" only.
pleomaxell said:
Lets discuss this problem here, we shouldn't hijack the Furnace thread.
I followed the Cache cleaning instruction you gave, it didn't have any Dalvik cleaning method.
The problem still exists after clearing "Cache" only.
Click to expand...
Click to collapse
Before trying a hard reset or flashing a new rom, try this. It's a solution someone found for the Moto G (2013) and it might help you out.
https://www.youtube.com/watch?v=E0y5HcJSdLQ
rOck4n said:
Check this threads, it seems to be a problem since the previous model. Looks like motorola suggest us to clear the cache partition.
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
http://forums.androidcentral.com/mo...working-without-warning-required-restart.html
Click to expand...
Click to collapse
rOck4n said:
Before trying a hard reset or flashing a new rom, try this. It's a solution someone found for the Moto G (2013) and it might help you out.
https://www.youtube.com/watch?v=E0y5HcJSdLQ
Click to expand...
Click to collapse
Just to make sure, you do understand that my problem doesn't involve "Not getting any sound", the person on the other end of the phone hears his voice a split second before they hear mine. Somehow their own voice bounces back to them along with my voice.
I still tried the method on the youtube video which is why I am posting 2 hours later.
Sadly, it didn't work. I tried calling my Moto G number from another number and from the other end I could hear my own voice repeating.:crying:
pleomaxell said:
Just to make sure, you do understand that my problem doesn't involve "Not getting any sound", the person on the other end of the phone hears his voice a split second before they hear mine. Somehow their own voice bounces back to them along with my voice.
I still tried the method on the youtube video which is why I am posting 2 hours later.
Sadly, it didn't work. I tried calling my Moto G number from another number and from the other end I could hear my own voice repeating.:crying:
Click to expand...
Click to collapse
I know, I had the same exact problem when I flashed the kernel. Had notification sounds, music, speakers working alright, but every time I wanted to make a call there was no dial tone and no sound in my phone (the other person was able to hear me tho). What I did was restoring to stock kernel (I made a backup in TWRP before flashing Furnace), then did a wipe cache/dalvik cache. I can only recommend you to do a hard reset and try to install a factory firmware.
Pd. There's a bug that worths the shot checking. Go to settings → Sound → Audio Effects → Turn them off → Reboot.
Firmwares: http://forum.xda-developers.com/moto-g-2014/development/moto-g-2014-factory-firmware-images-t2869485
Tool: http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167
rOck4n said:
I know, I had the same exact problem when I flashed the kernel. Had notification sounds, music, speakers working alright, but every time I wanted to make a call there was no dial tone and no sound in my phone (the other person was able to hear me tho). What I did was restoring to stock kernel (I made a backup in TWRP before flashing Furnace), then did a wipe cache/dalvik cache. I can only recommend you to do a hard reset and try to install a factory firmware.
Pd. There's a bug that worths the shot checking. Go to settings → Sound → Audio Effects → Turn them off → Reboot.
Firmwares: http://forum.xda-developers.com/moto-g-2014/development/moto-g-2014-factory-firmware-images-t2869485
Tool: http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167
Click to expand...
Click to collapse
I tried Go to settings → Sound → Audio Effects → Turn them off → Reboot and it didn't fix it.
Actually your problem is different than mine. I can hear dial tone and even the person on the other end of the phone clearly. But people on the other end of the call can you both their own voice and my voice.
So if they say "Hi" and right after it I say "Hello", they would first hear their own voice which is "Hi" and then my "Hello"
From my end their is no problem.
My Moto G is sending back both the incoming and my own audio data through the mic. The phone is only supposed to send only my voice to the other end.
I just tried having a conversation with a "headphone with mic" and I didn't have this problem. So it seems this is a hardware problem.
I chatted with Motorola customer care and they told me to return the phone for replacement.
moto g3 xt1550 call problem
When I make voice calls, people on the other end of the phone can here their own voice just after speaking. So when I talk back/reply they hear their own voice along with what I am saying.
It has become almost impossible to talk to anyone because people just hear their own voice on top of what I am saying and it is really annoying for them.
problem still exists.
Can you please suggest me how I can solve this problem
sagary727 said:
When I make voice calls, people on the other end of the phone can here their own voice just after speaking. So when I talk back/reply they hear their own voice along with what I am saying.
It has become almost impossible to talk to anyone because people just hear their own voice on top of what I am saying and it is really annoying for them.
problem still exists.
Can you please suggest me how I can solve this problem
Click to expand...
Click to collapse
Test with any other dialler app
Sent from my Moto G 2014 using XDA Labs