Hi, i'm about to order my Nexus 7 in a few days when its payday. I was wondering, for anyone else who has ordered from the UK what is the general condition of their units, any defects etc. etc? Im going to be ordering from Tesco direct if anyone else has ordered from there..
Thanks.
I bought mine from the UK Play Store and it's perfect. 8gb model.
Sent from my Nexus 7 using xda premium
Mine too is perfect. Ordered from Google and arrived ontime.
Don't let the Apple shills claiming defects and poor store delivery put you off. That is their aim.
PS. I see Argos also have stock again of 16GB.
Got 2 units (8gb and 16gb) from Google play store and both are absolutely perfect. No defect at all.
Sent from my Nexus 7 using xda app-developers app
Ordered from play store was perfect.
Someone at least work had to replace his as it booted up with a red screen and the colour was red tinged.
Sent from my Nexus 7 using Tapatalk 2
One returned to Tesco and another waiting for Google to bother sending the RMA info. Screen lift on one and light bleed on another. Haven't bothered ordering a third. Will wait until they're in stores instead of needing to order online.
bought 16g from play store. pre ordered on 5th july, shipped last week. absolutely NO defects that everyone else is talking about.
UK must have had good shipments.
Two from Tesco both with screen lift. Seems like play store is the way to go in the UK.
16gb from play store, has the screen lift problem, still waiting on google bothering their @rse getting back to me with RMA details
offender1992 said:
Hi, i'm about to order my Nexus 7 in a few days when its payday. I was wondering, for anyone else who has ordered from the UK what is the general condition of their units, any defects etc. etc? Im going to be ordering from Tesco direct if anyone else has ordered from there..
Thanks.
Click to expand...
Click to collapse
You might want to read my experience with Tesco Direct.
http://forum.xda-developers.com/showthread.php?t=1801455
Got an 8GB from the Play Store, unit shipped from a company called Computec 2000 and the box had been re-sealed with new custom black stickers.....the unit is physically perfect but came covered in finger prints over the screen and has terrible screen retention, washed out colours and a sub-pixel stuck on red. Had an RMA so this one is going back......hopefully get one from a different batch next time. I'm in the UK.
Hey, I got my N7 from the Google Play Store. The 1st one had screen lift, so I got in touch with Google. I contacted them Wednesday and had a replacement by Friday. 2nd one is perfect, so all good here.
Had three from Tesco Direct.
One had screen raise issue. Second had dead pixel , third is perfect.
Very pleased with my nexus no issues with build quality been using it for a week and my old transformer tf101 doesn't get a look in.
Sent from my Nexus 7 using xda app-developers app
Got one from PC World, worked for 4 days then the touch screen started touching its self ! Got a replacement from PC world, the last one in the country according to PC world apparently. So far this one it working.
When at the store i compare the units for the screen lift, the faulty one had considerable amount of glass showing on the left hand side of the screen. New one still has a little lift but works great so far.
Bought mine from Tesco last week. Had a dodgy display. Sent me a replacement next day. Took the dodgy one back to store.
Simple. New unit is fine.
Flawless from PC world. 3 friends bought from play store UK and none of us have issues
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Don't buy it in Tesco Direct. I am still waiting a response from them or from Yodel about my delivery that should have arrived last wednesday, and neither of them have replied... I went this morning to a Carphone Warehouse and I got one
I've been playing all day with it and very happy for now.
No screen issues, everything works great
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Bought from Google play store. Got raised screen on the left.
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Anyone of our having problems, with flickering ? Got mine from hmv . Also have problems with screen sensitivity
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Related
So I noticed that on the left side of my screen isn't properly secured because I can push it inwards and hear a popping sound. Anyone else facing this kind of problem?
sharp2G said:
So I noticed that on the left side of my screen isn't properly secured because I can push it inwards and hear a popping sound. Anyone else facing this kind of problem?
Click to expand...
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Where did you buy it?
staples
Sent from my HTC One X
http://forum.xda-developers.com/showthread.php?t=1770919
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
I had the same issue. I returned mine to staples and am waiting for my preorder unit.
Sent from my HTC One S using Tapatalk 2
Already a thread for this. Called nexus 7 defects. Go there has a lot of info.
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I cant believe this form ASUS/Google
Bought a 16GB from Staples canada, the left side wanted to jump out of the tablet when i opened it
Returned it yesterday, bought another one
opened it, i thought it was good! next day, left side starts separating from bezel
are u fking kidding me
SS2006 said:
I cant believe this form ASUS/Google
Bought a 16GB from Staples canada, the left side wanted to jump out of the tablet when i opened it
Returned it yesterday, bought another one
opened it, i thought it was good! next day, left side starts separating from bezel
are u fking kidding me
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Same issue here. Bought mine from Gamestop. Going to wait a couple of weeks before I exchange mine. Figure that will allow a second batch to work out the issues. Other than that VERY annoying defect, i absolutely love this thing.
Sent from my Nexus 7
yup waiting for batches to arrive @ london drugs (18), future shop (19) and best buy (19). could give them a shot.
The build quality of these tablet is not very good, especially when compared to the Galaxy Tab 2... I had one of those and it was a tank the build quality was superb!
I bought from sams club, and had the same screen separation issue and it had a small dent on one side, replaced it with another one, the screen is fine but this one also had a small scratch in one of the corners...
This might be my last ASUS product ever.... their Quality control is pretty much non existent.
Just bought one from Best Buy and noticed this as well, going to swing by tomorrow and replace it
The same problem here. Ordered from play store
Sent from my Nexus 7 using xda app-developers app
that really sucks, Hopefully next ones are proper, i'm disappointed with asus
Got mine from Gamestop last week and it is in perfect condition. Nothing out of place, no creaking, no dead pixels, etc.
Just stopped by Staples to ask if they had any in stock, not expecting much. Much to my surprise, they had one in stock! Today's my lucky day!
That aside, I don't see any build quality issues, and its working great so far. I just need to figure out how to manage app data between two android devices. (Ie, keep them in sync) Any seasoned dual android wielders it there have any advice?
Sent from my Verizon Galaxy S III
I'm thinking about starting the exchange for my screen separation issues, and I'd just like to know, for those of you that got a replacement device, did you have any problems with it? Google Play orders only please.
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
For the integrity of your data, I assume that you will only want votes from people who are doing a proper RMA replacement from Google.
Maybe you should explicitly state that people who have done retail exchanges should not vote.
calvin4001 said:
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
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Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
Is this the same problem your having ? ( See picture )
steevp said:
Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
Click to expand...
Click to collapse
8gb.
Update: mine will be here tomorrow. Hoping for the best. I'll let you guys know soon.
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
ordered my replacement last night at midnight. I live in Cali and it shipped today from kentucky. will be here tomorrow...mine was 8 gig. Ill let you know the outcome
:fingers-crossed:
Ordered my replacement today, hoping it ships soon
Sent from my Nexus 7 using xda premium
mgabriel2 said:
Is this the same problem your having ? ( See picture )
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I have the same issue on the right side of my screen. But I think it is caused, at least in my case, by the lifted corner on the left side as the screen is up and over the silver bezel pulling it away from the right side.
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Huey85 said:
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
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hmmm oddly enough I just received my shipping notification for my replacement 16GB N7. Should be here by Friday.
Hmmm... Ordered my replacement yesterday morning, and no shipping notice yet. Google really doesn't seem to follow a FIFO distribution method, do they?
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
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hredder said:
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
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Click to expand...
Click to collapse
unlikely - there is no trace of the device being rooted and the status will be set back to 'locked'
Just ordered my replacement today July 24,2012 @ 5:45 MDT...
8GB N7 from Play Store
The left side of my screen feels very loose and creaks when I use that side in regular loose, t's sort of a sticky-spongey feel and will kind stick if I push a little harder on it. I even popped the back off and tried to tighten the screws to no avail.
The only thing I am worried about is while prying the plastic I nicked the back plastic a tiny bit, but only a tiny bit and you'd have to look for it specifically to notice, but a nick none the less, I just hope they don't null and void the warranty with something minor like that because I popped the back off to try and tighten the screws.
Anyone else in the same boat?
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
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xmurio said:
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Seriously, how does Google process orders? Seems really random.
Can't wait to hear if the replacements from Google are improved...
Sent from my Nexus 7 using Tapatalk 2
I ordered my replacement N7 16 gb 7/23 @ 11 pm for screen separation on the left side...Still haven't received tracking on the replacement, but when I get an update I will let you know and will report if the replacement has any issues.
I originally ordered two Nexus 7 16gb versions when they first became available, one for me and one for my dad's 60th. I got them both last week
but the the one for me had a big screen separation on the left hand side. The screen was basically bouncing around. I decided to open the 2nd device as my dad's 60th inst until September and although better it still had the screen slightly raised above the silver bevel.
I rang Google on Monday night and was told the issue would be sent to a specialist to deal with. I got the replacement RMA email for both devices
this morning. The email contains a link for each device to re-order however the first link correctly add a new 16gb model to my Google wallet but the 2nd device link adds an 8gb model :crying: even though both RMA pdf clearly state the original devices are both 16gb versions.
Think its just and honest mistake by Google but just waiting to hear back from the email I sent them but guess I'll have to wait for the yanks to wake up.
I just wanted to vent my anger here.
I got my nexus 7 on 13th July and used it for 2 days. I then noticed light bleed so sent it back to ebuyer.
At no point was i warned of stock and demand etc.
This week i was told that it'd be sent out on Thursday (today).
I have just called and they say they are sorry but will have no stock until 10th August.
Totally gutted i have paid for something i can't use for at least another 2 weeks!
This is a massive mis-judgement from google, maybe they weren;t backing themselves so much.
For a milli second i considered cancelling and getting something else. I'll wait it out.
Rant over. sorry
I bought mine from the play store. 16 gig.
Had light bleed exactly like this:
http://www.androidauthority.com/nexus-7-backlight-bleeding-issue-spotted-102236/
Contacted Google on the 23rd of July. My replacement device shipped yesterday.
Sounds like you should have bought from the Play store. Whenever anything new comes out there is limited stock (yes, even apple products). There is nothing new about this and this shouldn't be news to you. Sucks that you got a bum unit but lots of others did as well. You just don't have the luxury of having Google support because you didn't buy through them, I'm assuming, so that you can get your tablet sooner. Blame Asus for their crappy manufacturing track record with tablets.
Its ok. cancelled ebuyer order, Tesco of all places have stock. picking it up tomorrow! super!
I don't think Google anticipated this kind of demand.
Most Android tablets haven't exactly been sold out everywhere in the past.
Sent from my Galaxy Nexus using xda premium
I think I'm just frustrated as I know how good it is. Happy now though.
Sent from my HTC One S using xda app-developers app
Glad you were able to find a new unit so quickly!
It is a fantastic device. I wouldn't have returned mine if the light didn't look like that under auto and low brightness (I generally use my tab at night before bed and low brightness is easier on the eyes in darkness).
That's because they just shipped my replacement 16GB last night. Muahahah
Sent from my amazing Nexus 7.
For anyone who is thinking about buying the Nexus 4, but is worried about all the threads you've seen citing various problems with the screen, etc.
Perfect Nexus 4's DO exist. I bought mine off of the play store about 2 weeks ago, and everything was great except one thing - there was a screen defect that took up about 1/4" of the right side of the display.
I contacted Google who made the exchange process painless.. and I received my new Nexus 4 yesterday. It is, without a doubt, 100% absolutely perfect.
No hissing from the speaker, a brilliant screen, excellent blue tooth/wifi connectivity, fast as hell, great reception/call quality, just perfect.
I didn't have any of those problems with my other Nexus 4, other than that minor screen defect. Just wanted to let everyone know they are getting much better with their QA on these, GO GET ONE NOW!
Coming from a Galaxy S3, I can honestly say the Nexus 4 is the best phone I have ever had. Hands down I would sell my S3 and buy this phone all over again. Hell I might just buy another one, at this price point it's almost silly not to.
Feel free to chime in if you have a perfect Nexus 4
ingenious247 said:
For anyone who is thinking about buying the Nexus 4, but is worried about all the threads you've seen citing various problems with the screen, etc.
Perfect Nexus 4's DO exist. I bought mine off of the play store about 2 weeks ago, and everything was great except one thing - there was a screen defect that took up about 1/4" of the right side of the display.
I contacted Google who made the exchange process painless.. and I received my new Nexus 4 yesterday. It is, without a doubt, 100% absolutely perfect.
No hissing from the speaker, a brilliant screen, excellent blue tooth/wifi connectivity, fast as hell, great reception/call quality, just perfect.
I didn't have any of those problems with my other Nexus 4, other than that minor screen defect. Just wanted to let everyone know they are getting much better with their QA on these, GO GET ONE NOW!
Coming from a Galaxy S3, I can honestly say the Nexus 4 is the best phone I have ever had. Hands down I would sell my S3 and buy this phone all over again. Hell I might just buy another one, at this price point it's almost silly not to.
Feel free to chime in if you have a perfect Nexus 4
Click to expand...
Click to collapse
Your going to buy another one for the heck of it?
Sent from my Nexus 4 using xda premium
Da fuq?
Sent from my Nexus 4 using Tapatalk 2
Girn said:
Your going to buy another one for the heck of it?
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Click to collapse
Yeah I'll probably give it to my wife and sell her GS2
Received my Nexus 4 on 04/04/2013 and it is flawless as far as I can tell. None of the problems posted in threads on this site are present as of yet (knock on wood). I've had really good luck with online orders of electronics though. I know a lot of people that don't like ordering electronics on the Internet because they always RMA. Anyway, just thought I'd post for statistics.
Less on-topic than my previous paragraph, I love my Nexus 4. By far best phone I've ever had, hardware- and software-wise.
Mine's not flawless but the 'defects' are so small that they're not noticeable. My volume rocker squeaks a little when stroked from top to bottom. I know it sounds weird but that's the only way I can make the noise. It's very minute and you have to be listening for it specifically to hear it unless the room's silent. Five of my friends also have N4s and none of them have complained about them at all.
Mines perfect. Rev 11.
Sent from my Nexus 4
Rev 11 here...
No issue at all..Except that the rattling sound from coming from inside the phone which isn't an issue...
Bought one on the street brand new in box at launch still perfect...
Sent from my Nexus 4 using xda premium
george241312 said:
Bought one on the street brand new in box at launch still perfect...
Sent from my Nexus 4 using xda premium
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This ^
Thanks op, great information
Who do i contact at google to get a warranty replacement?
kthejoker20 said:
Who do i contact at google to get a warranty replacement?
Click to expand...
Click to collapse
You go to Google and search "Nexus 4 warranty replacement"
and you get this link, which has instructions for you:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
I got mine back in Feb and it is perfect, I even dropped it few times(not intentional
) and no cracks or scratches
Got mine 2 months ago, perfect
Still have the original screen protectors on the front and back (along with a case)
I like things new
Received mine at the beginning of February. Ordered from the German Play Store. Hardware revision 11.
No visible defects. No issues at all regarding call quality, screen quality, connectivity.
Completely satisfied.
How long did it take from when you filed the warranty claim until you got the replacement device?
I've had 2 so far traded the first 1. I got 2nd on tmboile for free no issues with either 1
craigslist $200 perfect condition
Sent from my Nexus 4 using xda app-developers app
kthejoker20 said:
How long did it take from when you filed the warranty claim until you got the replacement device?
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Click to collapse
I didn't have to "warranty" exchange it because I will still within my initial purchase period (I think it's 15 days)
A warranty exchange is different because they can (and usually do) provide a refurbished device instead of a brand new one.
They offered me a refund, but instead I opted for an "advanced replacement". That means they send me the brand new phone but place a hold on my account for the amount of the phone ($359, they don't charge the shipping or tax) until I send the new phone back.
I received my replacement in 3 days and I am sending my original phone back today.
Hello, Guys I'm going to be purchasing a Nexus 6 64GB White at Motorola UK Online store what the returns like eg dead pixels, stuck pixels and light bleed.
Are Motorola uk online store any good or should I stick to googleplay store for headset.
Thanks
Could also buy from carphone warehouse in uk.. That's where I got mine.. Might have better luck with returns?..
Sent from my Nexus 6
I got my 64 white from moto and RMA'd it for uneven tint. I sent the phone back and then have to wait for it to get to their factory in Germany, this is where I'm up to on my RMA process. once its there I have to wait for them to process the return and then they will send me a code to order a new device which takes up to 7 days and then I have to wait for the phone to be delivered so the process is about 2 weeks
Google however send you a replacement device first so you're not left without a phone and some people say that they will replace a cracked screen for free whereas moto charge about £200!
If I knew this I would have gotten it from google
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