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USB cap worned out, anyone else has this?

I've noticed recently an issue with my Xperia Z USB port cover cap. It is showing signs of being damaged.
At first, it feels lose and dosn't have that strong closing any more. And recently it started not to close well and shows a bump, not flat with the surface. I always knew this would happen because of all the plug in and out of the charger/microUSB cable.
I wonder if any of you guys has experienced this with the USB or other port's caps. The phone is on warranty so I'm thinking, since this is a waterproof phone, that it should be fixed by Sony. Now I wonder if they will consider this a defect or bad use of the device and charge me for the repair.
What's your experience on this?

I can only confirm that I have the exact same issue.
Sent from my C6603 using xda app-developers app

Mine went a week or so ago, got phone A month after launch.
Sent from my C6603 using XDA Premium 4 mobile app

i have the same issue the robber in it was plugged from it's place will go visit sony service center soon maybe i can a new usb port cover

Yep the same issue.
I fixed it myself
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---------- Post added at 10:16 PM ---------- Previous post was at 10:13 PM ----------
smash_07 said:
I've noticed recently an issue with my Xperia Z USB port cover cap. It is showing signs of being damaged.
At first, it feels lose and dosn't have that strong closing any more. And recently it started not to close well and shows a bump, not flat with the surface. I always knew this would happen because of all the plug in and out of the charger/microUSB cable.
I wonder if any of you guys has experienced this with the USB or other port's caps. The phone is on warranty so I'm thinking, since this is a waterproof phone, that it should be fixed by Sony. Now I wonder if they will consider this a defect or bad use of the device and charge me for the repair.
What's your experience on this?
Click to expand...
Click to collapse
It's easy to fix if you do it right.
I can describe how i did it if you want.
All you need is sensite feeling and a new usb cap from a website, i got mine from amazon.
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smash_07 said:
I've noticed recently an issue with my Xperia Z USB port cover cap. It is showing signs of being damaged.
At first, it feels lose and dosn't have that strong closing any more. And recently it started not to close well and shows a bump, not flat with the surface. I always knew this would happen because of all the plug in and out of the charger/microUSB cable.
I wonder if any of you guys has experienced this with the USB or other port's caps. The phone is on warranty so I'm thinking, since this is a waterproof phone, that it should be fixed by Sony. Now I wonder if they will consider this a defect or bad use of the device and charge me for the repair.
What's your experience on this?
Click to expand...
Click to collapse
Thats the reason i bought a dock station 3 months after i got my Z. Its a good solution for home

AlexR29 said:
Thats the reason i bought a dock station 3 months after i got my Z. Its a good solution for home
Click to expand...
Click to collapse
I got a dock too but had to change cups before that :thumbdown:
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Tommy-Geenexus said:
Yep the same issue.
I fixed it myself
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---------- Post added at 10:16 PM ---------- Previous post was at 10:13 PM ----------
It's easy to fix if you do it right.
I can describe how i did it if you want.
All you need is sensite feeling and a new usb cap from a website, i got mine from amazon.
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
So how did you fix it? I can find a new cap easily. Even though I have warranty to fix this by Sony I would like to know your procedure.

smash_07 said:
So how did you fix it? I can find a new cap easily. Even though I have warranty to fix this by Sony I would like to know your procedure.
Click to expand...
Click to collapse
Ok the only hard thing is to get the cap out of the phone.
You need to go in the small hole over the gap with something thin and stable, then you need to push the cap down and while doing this you need to carefully pull it out. There is a barb at the end which shouldn't get stuck in the phone, so don't pull too much.
It can take a bit up to 15 min but it's worth it. There's no need to sent it in repair becoz the phone's away 2 weeks then.
The input of the new cap is easy and goes itself.
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AlexR29 said:
Thats the reason i bought a dock station 3 months after i got my Z. Its a good solution for home
Click to expand...
Click to collapse
I ordered my XZ the launch week along with the dock... In fact I received the dock before the phone. I also use Airdroid to transfer content to my phone for convenience reasons mainly. So, my usb flap has been opened like 20 times maximum to do some flashtool sessions or emergency charges out of home, and it still closes and feels like brand new.
Definitely after reading threads like this I feel buying the dock was a very, very good idea.

No problem here I have been using both dock and usb since i bought the phone 8 month ago and the cap is still flat.

can you please a youtube video of this procedure??

Shaggerholics said:
can you please a youtube video of this procedure??
Click to expand...
Click to collapse
You need no vid. Just try it it isn't hard.
Sent from my white Xperia™Z

Tommy-Geenexus said:
Ok the only hard thing is to get the cap out of the phone.
You need to go in the small hole over the gap with something thin and stable, then you need to push the cap down and while doing this you need to carefully pull it out. There is a barb at the end which shouldn't get stuck in the phone, so don't pull too much.
It can take a bit up to 15 min but it's worth it. There's no need to sent it in repair becoz the phone's away 2 weeks then.
The input of the new cap is easy and goes itself.
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Click to expand...
Click to collapse
So I have to make a hook with cooper or wire to pull old flap out? And then just insert new one in?

sipe1 said:
So I have to make a hook with cooper or wire to pull old flap out? And then just insert new one in?
Click to expand...
Click to collapse
Normally you don't need anything, you only need to pull carefully.
The thing is you need to know how the flap is build, the barb shows up.
You may need to find out yourself how to do it best.
Sent from my white Xperia™Z

I've got a set on order and will let everyone know how I did it. I was thinking that a thin sewing pin down the hole on the side the barb was on might do it, if I feel too nervous just pulling, thinking it might snap off.

Please provide step by step pictures! ?
?

Mobe1969 said:
I've got a set on order and will let everyone know how I did it. I was thinking that a thin sewing pin down the hole on the side the barb was on might do it, if I feel too nervous just pulling, thinking it might snap off.
Click to expand...
Click to collapse
Thank you! Post pictures of new flap to see how to get it out. And if you can take picture of every step.

I did try but im scared to go the distance please i have got my replacement flaps........so please can you post a video or the tool you used ??? if video please help with pictures....

Ifixit might have a teardown video. Go check.
Sent from my C6603 using xda app-developers app

Z1 Power Button issue

A couple of weeks ago I noticed that my power button felt different on my Z1. At first I thought it was my imagination, but more and more I was sure something wasnt right.
Last week on the way to work, my colleague who also has a Z1 used my phone to look at something and his first comment was "Whats up with your power button??"
It has no definite feeling when pressing it, its almost impossible to tell if you have pressed it or not, it looks and feels recessed too.
When trying his phone it was exactly as I remembered it to be, when you push it you can feel as response (small click or resistance), on mine there is nothing!
So I contacted Sony Xperia, who were suprised by the described issue. Long story short I have to return the phone to them for a 5 - 7 day turnaround repair.
Anyone else had the same issue? Or even sent their phone back to Sony in the UK? I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.

stratplayer said:
Anyone else had the same issue?
Click to expand...
Click to collapse
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
stratplayer said:
I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
Click to expand...
Click to collapse
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.

eclyptos said:
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
Click to expand...
Click to collapse
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?

stratplayer said:
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
Click to expand...
Click to collapse
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.

eclyptos said:
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
Click to expand...
Click to collapse
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.

stratplayer said:
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
Click to expand...
Click to collapse
I know but what I can do. At the moment are 10 working days. Next week I will start call them and complain to rush they asses.

I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)

NiM72NiK said:
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
Click to expand...
Click to collapse
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.

An update on mine, it got worse and now has been sent back for warranty repair at Sony, well they use a company called SBE Ltd in the UK
I'm not very impressed to be honest, this is the first phone I've had to return to the manufacturer for repair, this was meant to be a quality product. So there is at least 3 people with the same problem, maybe more who haven't noticed. Potentially there is an issue with the design or button component.
In so cheese off as I have to use a crappy Nokia Lumia 800 Windows phone for the period it is away!
I have been looking at a Nexus 5 or Note 3 as a replacement, selling mine on eventual return from repair..
Sent from my Nexus 7 using XDA Premium HD app

I'm having issues with my volume down rocker. It is much harder to press then volume up it also doesn't have the clicking sound volume up gives when you press it. Of course I'm within my return window so I'm waiting for my replacement phone to get here so I can ship the one I currently have back
Sent from my Xperia Z1s

eclyptos said:
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
Click to expand...
Click to collapse
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|

NiM72NiK said:
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
Click to expand...
Click to collapse
Ok, but if the button still working I think is not worth to open it and risk much more, BTW is not the button problem but the hardware component under the button.

Z1 button issue
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.

I've seen a video on YouTube about the z
As far as the Z is concerned there are about 4 screws and the rest is glued. Front- and backside.
Now, you can guess if the phone is still waterproof after putting it back together.
Even with skilled techs and the appropriate equipment I highly doubt it.
Here is the link
http://www.youtube.com/watch?v=HPN930fohyo&feature=youtu.be
It's a German video but I think the pictures speak for themselves.
Best thing you could do is to ask the repair center for a guarantee on wich you can depend on (written of course)
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Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?

Ezzady said:
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Click to expand...
Click to collapse
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
---------- Post added at 07:14 PM ---------- Previous post was at 07:12 PM ----------
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
Click to expand...
Click to collapse
Yes , opening the phone for a button will be a mess and maybe is not covered by warranty so if the button working well I will not be worry about it. The day when it will not work then you will get the new button.

eclyptos said:
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
I see. I don't use the flaps because im always charge my phone using a magnetic charger. Just want to keep this phone for the best. Thanks for the tips bro. Appreciate it.
Click to expand...
Click to collapse

samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
Click to expand...
Click to collapse
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.

stratplayer said:
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
Click to expand...
Click to collapse
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?

samarth7b said:
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
Click to expand...
Click to collapse
I will tell you this next week.

[Q]G watch dead.

Sorry for my noob question and my bad English.
I have a G watch R, after 4 days without using, my G watch now cannot turning on, even when i connect it to the charger, it just does a short vibrate and nothing happens (G watch still warm up). I try to search in google and our forums but there's no solution for my case. Is it a hardware or software problem?

I had the same problem. Sent it to repair and got a motherboard replacemant on warranty.
Enviado do meu PadFone 2 através de Tapatalk

Dead watch
I had the same exact issue. 4 month old watch and LG doesn't want to fix it even though it's still in warranty .

weel3000 said:
I had the same exact issue. 4 month old watch and LG doesn't want to fix it even though it's still in warranty .
Click to expand...
Click to collapse
What was LG's reason for not repairing the watch.

wilsonliang777 said:
What was LG's reason for not repairing the watch.
Click to expand...
Click to collapse
They say it is guarantee void due to contact with water. I'm the type of person who takes watches off to wash hands. Live in a city so don't swim in sea. Spent the past 3 months trying to have it replaced but it keeps coming back as out of guarantee.

It's supposed to be water resistant to so that sounds really weird ?

Charging/start up problem

Hi All,
I'm new here because of my Z3+ problem
Long story short one day charging just stopped working and after replecing mainn usb flex this is what happend and I'cant do anything
youtube.com/watch?v=pe05idRq1i8
I've sent it to sony (UK) under warranty and they wanted to charge 350 pounds because that little frame corner plastic bit came off like a year before that literally having no netative effect on usage of the phone and they stated that this voided warranty.. I tried to fix it my self like but I'm stuck here.. Just please have a look maybe you'd know how this problem can be solved.
Thank you!

Any one? please....

Seriously, not even one person knows what th eproblem might be?

Your video is not available anymore. And what exactly did you do with the USB flex. If it's something that has been modified hardware wise, nobody here can really help you with that. Maybe the flex cable is loose, see if you have connected it correctly and tightly. Maybe it's just your USB cable broken.
I can not help you much since I can't imaging properly what is broken on your device.
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PCB Board Changed now no Signal

Hey Guys,
I changed my PCB Board today, (Loudspeaker did Not Work, Notifcation LED was also Dead).
but now i dont get any GSM/LTE Signal (WiFi works) did any one Know how to check the Signal Strength? or did i Miss Something? never changed such a thing before .. the Antenna Cable should be connected correctly.
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How did you change the PCB? Got it changed from the service center or did it yourself? If you did it yourself , where did you obtain the PCB. Seems like your IMEI is missing , restore IMEI and it should work.

did it self, no warranty.
the PCB have i buyed at AliExpress, 5 USD with Shipping..
how can i restore the IMEI? never did this before.

you clearly dont know what youre talking about. You changed the board thats on the lower part of the phone, yet you implied that you changed the motherboard.
Your imei isnt lost, dont worry about that. Check the antenna cables, theyre pretty hard to get off and on the connectors, especially for someone whos doing it for the first time (they should snap in with a lot of force). If that doesnt work then the board that you changed is bad. I have bought many parts of off aliexpress, but not a single charging/antenna/speaker board has ever worked for me.

yes, ok, I do not know much about that. That's why I asked here.
If someone tells me that my IMEI has been lost by the exchange, I assume that this answer is probably correct.
As I said after the exchange, everything works, except for mobile. WiFi, Bluetooth, etc. works
I then built it back on that old PCB and my mobile network is back, but there notification LED stopped working and the lower/Button speaker is without function.
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