An odd GPS problem - LG Optimus 2x

I have an LG Optimus 2x P990, running Android 2.3.4, which is under warranty until 10th October this year. I therefore won't consider rooting or changing the stock ROM, at present, which would invalidate that warranty.
I have done a lot of research and tried many and various 'cures', including those involving GPS settings in the hidden menu, without success. There seems to be a lot of expertise on this forum which I hope may offer some pointers to the cause of my problem.
The problem is the GPS. If I start with a clean system, i.e. after a factory reset, it works as I think it should and gets a fix certainly within 30 secs assuming a reasonable number of satellites. I'm testing with the 'GPS Test' application. The performance then starts to deteriorate over time until within 3-4 weeks it becomes unusable e.g. it will find only a few satellites but not lock to any of them. Midway to that unusable stage it will find more satellites and sometimes the signal bars flash colour, indicating a lock, but then go back to white.
I discovered, in desperation, that a factory reset will apparently cure the problem and it will start working as expected but the deterioration in performance then follows later.
One day I had the OS crash and the phone rebooted spontaneously and then discovered that, once again, the GPS was working properly. That convinced me that the problem was software related and that, perhaps, clearing a cache is the cure although I don't know what cache. Could it be any installed applications or a combination of applications that are causing the problem?
It has been back for 'repair' twice and is returned with the GPS in full working order but I think that's because the phone has been factory reset and not because of any electronic repairs. The GPS performance then inevitably deteriorates.
I have thought of rooting after the warranty expires so that I could at least manually clear whatever it is that needs clearing (cache?).
So, does anyone have any ideas/suggestions please? Is anyone else having this same problem and, if not, why am I?

Hi.
If you still have warranty, this sounds like a job for your vendor, instead of you jumping through hoops to solve their problem.
You can actually root your device, through NVFlash, try different ROMs and if you need to take it to vendor for warranty purposes, Paul Obrien has developed a smart little tool called Smartflash.
Smartflash will bring your device back to original specs and restore your warranty.
http://forum.xda-developers.com/showthread.php?t=1008070
There are other threads to Pauls Smartflash, both here on XDA as well as on Pauls own site MoDaCo and there are quite a few threads with original basebands and ROMs, so dont despair, read and read and try.
I have the NOVA HD ROM (ICS), with NOVA kernel and I have the Navigon 4.1.3 installed and it works like a charm, including google support!!
br
Mike

BarrySamuels said:
I have thought of rooting after the warranty expires so that I could at least manually clear whatever it is that needs clearing (cache?).
So, does anyone have any ideas/suggestions please? Is anyone else having this same problem and, if not, why am I?
Click to expand...
Click to collapse
You might have already tried this, but I had a problem getting GPS lock. fixed it by going into the hidden menu GPS test, then "Get Position", then click the menu capacitive button, and select "Delete aiding data".
first lock after that took a minute, but from then on it was fast.
Hope it helps.

Thanks but that had no effect.
I have since discovered that a factory reset doesn't always clear the problem.

Related

[FAQ] O2X Shut off

Why my LG Optimus 2X freezes and/or reboot?
Most of us have the same problem, we are trying to find a solution. In the meanwhile we can solve only removing battery.
Is it related to baseband version?
It does not seem related to baseband version. The problem is present in last baseband versione too:
1035.21_210110405
FRG83G
V10b
Is it related to ROM Version?
Apparently it happens on both stock and custom ROMS
I read that it is due to wall charger problem
Some of us have the same problem recharging both from USB PC and Wall Charger
I read this is due to overheat problem
Some of us still have the problem in standby mode with battery under 25° C.
LG told me to ask for a replacement
Some of us did it and had the same issue on the replaced phone.
I read it is due to hidden menu/car navigation/ecc. ecc.
There are no prooves about it.
Could it be a ROOT problem?
No. Same thing happens on both rooted and original phones.
I got it. It's a SD problem
Some of us has this problem both with or without SD card
So it's a HW problem
We are not sure about it. Most of us (me too) think this is a SW related issue. Some other thinks about a HW one.
Anyway it looks like a Nvidia/Tegra related problem.
It happens on Motorola Atrix too:
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
So: what can I do?
Follow this thread and partecipate
Try to install latest version v10b and do a full reset.
Try to uninstall the "Any cut" application.
Try removing your SD.
NOTE: These are temporary solutions while we wait to understand something more.
Nothing else?
Sure, you can add informations here to keep updated the FAQs.
What about contacting LG?
It looks like something is moving and a new update will be released soon:
http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
Hey, new V10C is available. Does this solve?
Not sure yet. Some of us still have problems, but some others solved with this upgrade.
How can I help?
You can sign this petition on line
http://www.petitiononline.com/LGO2XPrb/petition.html
Last updated: Tue 7th July 2011
Mine has now shut down 3 times while i was in a call, battery pull on each occasion to rectify the problem
Added in the first question that pulling off the battery temporary solves.
1 week ago I do faced 2 time reboot each after receive sms during standby mood.
Dont know what happen.
Later I remember the reboot problem started after I had installed "Any cut" sw and started to activate the hidden menu.
Then I uninstall it and now haven facing any reboot no more.
Already 1 week pass and no reboot at all. I also never restart my O2X yet and seem everything is OK, no lag or etc on the system.
Hope this help.
Was using the original lg rom only for a good day and had one shutdown. Switched to custom rom and didnt have a reboot or shutdown yet in over a week. Appears to be software related.
Sent from my LG-P990 using XDA App
Useful topic, thanks!
My experience in 15 days of use.
with stock rom V10a and external sd:
- 1 time screen locked black in a warm day during standby
with stock rom V10a without external sd:
- many times screen locked black just after a notification (almost always after sms incoming notification)
with official rom V10b without hard reset and without external sd:
- 1 time reboot after pressing power button to exit from standby
- 2 times screen locked black the day after I've changed the useragent setting from the hiddenmenu and installed "AutomateIt" app
with official rom V10b after a hard reset 2 days ago and without external sd:
- no problem till now (2 days of use)
All the time I used both original charger (at home) and a generic usb adapter with an output current of 1mA (at office).
This is the sort of stuff that should be sent to LG to deal with. Not the idiots at call centres but the people who made the phone and get them to work on it.
Problem with these phone guys, they make a phone and then just stick out to the salesman and then when things like this happen to everyone we get no support or real contact.
It's always send it for repair. The phones are like a month old and that is really a valid response?
Time LG were held accountable (as well as other company's)
Ok, added some "Possible solutions"
Good thread, will hopefully cut down on some of the idle speculation that has been going on!
I believe that it is a software bug, namely in Nvidia's cpufreq-dvfsd driver. I saw this process misbehaving when doing a 'top' command via an ADB shell after it froze, and I'm not the only person to have witnessed that. I've posted that info over at MoDaCo.
As kholk is the only person other than Paul I know around here who might be familiar with a Linux kernel, I've asked him to take a look. Not sure what will come of that, if anything.
And just to add fuel to my argument that this is a Tegra/Nvidia issue, and *not* necessarily an LG one, check this out (from Moto Atrix forums):
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
Read from the postings that, for charger-specific reboot/lockup problem, it might be better charging from a computer USB port or a charger with lower current output (I think someone is using as low as 350mA).
Fyi, I've never had AnyCut installed and I've had these problems.
Yup, we do not have still found THE cause, but some events.
We are trying to understand if they are related to the issue.
I am reporting infos from the other thread and from this one to help people ti find a partial solution.
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
follo said:
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
Click to expand...
Click to collapse
Not necessarily. In embedded/real-time systems, timing is crucial and in some components varies according to manufacture tolerances, heat, etc. Also everybody's phone has different apps and they do things at different times so you can't say that everybody's phone is just "the same" as everyone else's.
And this bug could well be one that only happens for some very specific condition that the original developer didn't forsee when he wrote that code or tested it. But the law of chance means that so many of us are seeing it - some more than others, and some days worse than other days.
So this would explain why people think that doing something like switching launcher or taking out an SD card might be solving or making the problem worse, because every action can and does change the likelihood of this specific condition occurring by changing how the phone behaves overall, workload, sleep time, etc etc. And why all these "solutions" that people are posting are so random and unrelated but each person is convinced that theirs is the one that works!
Basically, we need more evidence from logs to see what is really going on...
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
mikeyd85 said:
Fyi, I've never had AnyCut installed and I've had these problems.
Click to expand...
Click to collapse
Im not an expert, but its work for me. I will keep you all updated if reboot happen again.
Edit: just having my FB hang in 15 second and force to close. This definately due to sw problem.
Sent from my LG-P990 using XDA App
i will believe only when i will see one
spawndk said:
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
Click to expand...
Click to collapse
they said that gingerbread update will be on 18 april to and didnt
They said jun/jul. Check out dk site.
lmerega said:
They said jun/jul. Check out dk site.
Click to expand...
Click to collapse
Well thats the most realistic schedule

[Q] Touch issue

At a certain point on my screen, the phone thinks I am touching it.
I dont know how else to explain it but a 'phantom touch'.
Its repetitive and very annoying.
It seemed to start after I flashed some custom ROMS.
I flashed back to stock (2.3.5) in the hopes of it being fixed but it seemed to follow me.
Has anyone had this issue/knows how to fix it?
Thanks
It was completely fine before flashing the custom roms? try re-flashing stock rom, don't root, do factory data wipe from the settings. If its still following you, it might be a hardware issue. and if that's the case, you might need to send it in. It should be covered from the 1 year samsung warranty. make sure you don't have the triangle
dr. xp55 said:
It was completely fine before flashing the custom roms? try re-flashing stock rom, don't root, do factory data wipe from the settings. If its still following you, it might be a hardware issue. and if that's the case, you might need to send it in. It should be covered from the 1 year samsung warranty. make sure you don't have the triangle
Click to expand...
Click to collapse
It seems to have just gone away on its own. Cheers for the help anyway, would have done this if I still had the problem.
It seems to come back when I flash a ROM.
I flashed the German ICS official ROM (which is great btw), and it seems to have come back.
Hopefully, someone can provide me with a solution, perhaps its a corrupt system file?
Still, it goes away when the phone is charging.
Any ideas at all?
I'm not sure if this is helpful, but I faced the same issue when I flashed ParanoidAndroid yesterday. In Settings>Device settings, there is an option of "screen sensitivity". I set that to 10 (the minimum, ie, the most sensitive). It was then that these phantom touches started. I set it to 100(max, least sensitive) and I couldn't get the touchscreen to register any touches at all. The Spen worked in both cases, so I just used that to reset it.
Anyhow, I believe that this menu is accessible via a key code on stock roms. I'm not sure of it, but it should be. Look around in the tips and tricks thread, all secret codes for the Note are listed over there. Then just change sensitivity to 20.
Hi, I think this seems to be the trick.
I was unable to find the code to access the settings menu you described.
However, I installed TouchScreenTune, and that seems to be working for the moment.
Will post my results in a few hours or so.
Thanks
bloodyhippo said:
In Settings>Device settings, there is an option of "screen sensitivity". I set that to 10 (the minimum, ie, the most sensitive)....
Anyhow, I believe that this menu is accessible via a key code on stock roms. I'm not sure of it, but it should be. Look around in the tips and tricks thread, all secret codes for the Note are listed over there. Then just change sensitivity to 20.
Click to expand...
Click to collapse
Also, If you are able to remember/get the code that would be great.
I found a list of the codes but none look like they'll be what you mentioned.
Thanks again
novastorm17 said:
Also, If you are able to remember/get the code that would be great.
I found a list of the codes but none look like they'll be what you mentioned.
Thanks again
Click to expand...
Click to collapse
You're right, I couldn't find one that'd help either. Hmm.
Do you still have the problem?
It hasn't gone away, but I think the frequency at which it occurs has reduced
Any other ideas/any other way to do your previous method?
Cheers
Okay so here is all the information I have.
No matter which ROM I flash, the issue of the random touching continues.
Ive tried without root, and tried a complete reinstall (by formatting all data and storage)
I found a CWM restore I made 6 months ago (long before the issue started). That didnt work either.
Things that DO work:
TouchScreenTune seems to greatly reduce the frequency at which at occurs by decreasing the sensitivity of the screen, however, it makes it harder to use the phone.
Plugging in USB stops it completely, but when its removed, the issue comes back.
I thought since it is following me through different ROMs it is a hardware issue.
Does ANYONE know a fix/heard of this before?
At the moment Ive resorted to using my old IDEOS (oh god) and have begun working towards a warranty rectification.
Thanks anyone who can help
Update from Samsung:
Issue due to motherboard/touchscreen
Cheers for your help

[Q] Lag when installing applications

Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Insomniac535 said:
Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Click to expand...
Click to collapse
I had this problem even on ICS......And does anyone have a problem with lag when scrolling apks in folders ?....I got huge lags/freezes when I was scrolling fast...
I got the same problem! On ICS there as little lag of 1~2 seconds which my phone would be slow. Now on official brazilian V20a it gets UNRESPONSIVE for like, 5~8 seconds, I mean, really, it almost does`t work during this time! Installing or uninstalling any app (until now).
If you find a fix please post! I`ll do the same! Thanks
I reflashed and hard reseted my phone for other reasons and noticed that the problem was gone, but when I install the folder organizer app it lags again when installing anything.
Are you using an app to organize your apps like this? Maybe that`s the problem.
Insomniac535 said:
Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Click to expand...
Click to collapse
Yea this also happens to me, but I don't see it as much of a problem since installing usually doesn't take more than a couple of seconds.

[Q] Wifi stuck "Turning on"

Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
are you using a custom kernel?
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
Did you change your Android password within the past 72 hours?
cam30era said:
Did you change your Android password within the past 72 hours?
Click to expand...
Click to collapse
Nope...
its not that i just cant connect, its like the hardware is broken.
and just did a complete factory image flash.
still broken
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
hackahero said:
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
Click to expand...
Click to collapse
First contacted square trade as that is my insurance, they said contact Moto because it is still under warranty. Did that, Moto said they would replace it. I said i don't want to go without a phone and they said they can charge me 25 and put a 500 hold on my account but they would send the phone first. Said OK phone arrives on Tuesday.
Just as an FYI they did basically say did you factory reset it.... but that is all the trouble shooting.
If anyone is interested in my symptom. Wifi is just always stuck at "turning on" every once in a while it will be off. but when you try to turn it on it just gets stuck again.
When it is stuck you can not turn it off.
paulwoodhouse said:
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
Click to expand...
Click to collapse
Might be worth an RMA. see my previous post.
Don't know if I'm a little too late to this post... .But it happened to my Nexus 6 too, tried everything, wipe cache, factory reset, root, delete /persist/wifi but nothing worked....
However, luck seems to be on my side when I went into Google Connectivity Services under Setting--> Apps... and wipe its cache and tried to disable it (but stopped before I did). Then reboot the phone once i wiped all the data from the Google Connectivity Services Apps and VIOLA! It's working now!
*EDIT... It worked for about an hour (allowing me to dl all the apps) but now it has failed again....
I have the same issue as soon and I unlock the bootloader
any ideas? Im going to root again the device and load a different to see if it makes any difference
I am experiencing this as well. Was working fine yesterday and when I tried to go to Android M Preview 3 this happened. Whats worse is that this is happening right after I switched from Unlimited Data on TMo to Project Fi with 3GB. Making this even more frustrating is that Project Fi support says the preview images are now compatible with Project Fi. Isn't that something they should be telling people up front?!
I'm having the same issue on marshmalow, it suddenly started to happen some weeks ago.
First times was solved with phone reboot.
Then was required to clean cache before restart
Now I've tried reclutance suggestion (delete data from google connectivity services and reboot but the problem persist?
I'm using 6.0.1 stock rom without root
I don't want to perform a factory reset
Any suggestion?
here too...close the wifi
All tried doesn't work,
Wipe cache
Wipe dalvik cache (via fastboot as I do not have a custom recovery neither unlocked the boot or root, my phone is completely original)
Also tried to delete wifi data
Any suggestion?
RMA
I'm continuing to have issues with my Motorola Nexus 6 phone.
It is running stock android 6.0.1
I never unlocked it or rooted (Sadly cause If i do so I were able to backup my apps and settings with titanium backup and restore it before a full device reset )
The problem started some weeks ago.
First symptom was that i was unable to enter on Settings -> Data usage (Every time receives an "unfortunately, settings has stopped" message)
Then some days have difficult to connect to wifi or disconnect (at that moment I didn't investigate the issue, just retry considering the issue was on router side)
After some time I realize that the problem was on the phone, specially cause it started to stuck turning on wifi, but for some days just turning off phone and turning it on again solves the issue.
With the time it becomes more and more frequent and turning it off and on didn't solve anything so I've reboot into recovery mode and perform a clear cache but it doesn't solve the issue.
Looking here and at other forums found that this issue is really common and some people solves it trough ADB with "adb shell pm clear com.android.settings" I've tried it but it didn't solve anything.
Even when many people didn't solve it with a factory reset I want to try it, but I need to be able to backup one app data (If could backup everything will be the best but at least need to backup blockchain app (Also have an issue with them as provider and couldn't log in from another device or website, just this device has a session already approved and open)
Any suggestion?
I've upgraded/downloaded to almost any possible rom and the problem is still here
Looking on forums found that is a very common issue since marshmallow in many devices (Specially Nexus)
Most people couldn't fix it but some could.
the problem is with devices macaddress that shown 02:00:00:00:00:00 and get stuck turning on
there are solutions in forums that seems to be a little bizarre like drain battery to 0 and full recharge (This one works for me once)
,others like deleting Google connectivity services cache, or deleting /persist/wifi folder completely
But I found one for nexus 5 who replaces the full /persist partition with a dump and edit the files and permissions with macaddress information.
This seems to have logic and provides an explanation about why the problem persist after, factory reset or rom changing so I want to try it in nexus 6.
Could someone provide me a dump of it?
There is an app: https://play.google.com/store/apps/d...nam.partitions, that makes the process of making a partition backup easy. The persist partition is on /dev/block/mmcblk0p26
Thanks in advance
Did you solve your problem? Because I have the same. Did you try to change Mac address on device?

New here and with a weird problem...

Hi all !
I'm a retired recording engineer from eastern Québec, Canada, enjoying retirement and keeping busy buildingand fixing audio equipment and restoring vintage British motorcycles.
I'm having a very strange problem with my Moto G5 (not Plus) that started out of the bue earlier this week. When the phone is locked, be it after locking it manually or after exceeding the preset time, and I receive a call, I do not get the phone logo on the screen anymore. If I want to take the call, the screen remains dark and I can't simply swipe it. I need to press the "start-stop" button, then a white box appears telling me who is calling and the padlock appears at the bottom of the screen. Then I have to trace the security pattern and the phone app appears, but on the in-out call screen instead of showing the button that would allow me to take the call. Instead I have to swipe down in order to get the box that allows me to take the call or reject it. I did countless Google searches and went through all the settings but I couldn't find any mention of that problem. The weird thing is that the phone was working perfectly one night, and then the following morning I had that problem. Can anyone help ?
Welcome to XDA
Was the phone updated overnight?
Clear the system cache if possible on this model.
Try in safe mode to help rule out 3rd party app interference.
It could possibly be a virus, rootkit or the hidden users settings have been corrupted.
The rom itself may have been corrupted, not necessarily anything nefarious... maybe just a high energy particle that flipped a flash memory cell read state. Atomic particles playing god, I hate that
Worse case solutions, factory reset, if that doesn't work reflash last known good firmware.
If all that fails it's likely a hardware failure but this is probably the least likely cause.
Hi !
Thanks for your reply. As far as I can tell there is no recent update. I tried everything you suggested except the factory reset because I dread reinstalling all the apps, but I guess I'll have to bite the bullet. Hoping it's not one of those pretentious atomic particles... ;-)
lanhet said:
Hi !
Thanks for your reply. As far as I can tell there is no recent update. I tried everything you suggested except the factory reset because I dread reinstalling all the apps, but I guess I'll have to bite the bullet. Hoping it's not one of those pretentious atomic particles... ;-)
Click to expand...
Click to collapse
Try disabling the lock screen etc. Go back to where it needed no password to use.
That's the first thing I tried, no luck... :-(
lanhet said:
That's the first thing I tried, no luck... :-(
Click to expand...
Click to collapse
I'm not familiar with that phone.
In general, try clearing the system cache.
I don't like messing with the phone app data but... first backup your contacts then start clearing data in the associated phone apps.
If a hidden user setting has been toggled it may be very hard to find/correct unless you know how. A factory reset would do so.
If that fails the firmware has become corrupted and needs to be reflashed.
If all that fails it's likely a hardware failure, either the mobo or possibly the C port PCB.
A C port pcb failure can do strange things on a Samsung like loss of internet/phone connection. I bring up the C port pcb because they get a lot of wear and tear... and they're a lot cheaper than a mobo.

Categories

Resources