I've only had my unit a day and decided to give it a quick clean to remove the finger prints using nothing more that breathing on it and a spectacle cloth. Whilst doing this I found what at first appeared to be 2 finger prints on the left edge of the screen which did not appear to be coming off. I then tried a damp cloth followed by glasses cleaner and then a dab of washing up liquid. None of which seem to have any affect. The strange thing is that you cannot feel them or hardly see them after cleaning but as soon as you run your finger over them the grease from your finger makes them visible like a finger print. Also running a damp cloth over them makes them visible until the moisture evaporates and then they are gone. I have been incredibly careful and know I could not have caused them but was wondering if anyone else has this issue or how I can remove these marks without causing damage as my unit is perfect except for a tiny bit of screen lift which doesn't really bother me.
My Nexus also has a issue like this, but it's like a big smear near the top or the screen. I am 100% sure that I never dropped anything on it
It looks like a big fingerprint mark, but it won't come off.. like your issue
Luckily I'm getting it replaced anyway as the screen lift issue has returned, but I still would have got a replacement anyway due to this new issue.
Sounds like a problem with the anti-finger print coating that's normally used on phone/tablet screens.
I don't think you'll be able to fix it, if you obsess over it and keep trying to clean it off chances are you'll make it worse. Either get over it or exchange it.
Perhaps it's a fingerprint on the underside of the glass. I'm not sure. Hard to tell without pics.
Maybe a screen protector will cover this up. Can you feel it when you run your fingers over it?
Sent from my Nexus 7 using xda premium
player911 said:
Perhaps it's a fingerprint on the underside of the glass. I'm not sure. Hard to tell without pics.
Maybe a screen protector will cover this up. Can you feel it when you run your fingers over it?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Nah it is on top of the screen, you can sorta feel it - it is slippier than the rest of the screen. If I breath on it you can see that it is not affected whereas the rest of the screen goes grey.
I am really careful with plastic screens, but this one is glass. I squirt some Windex on a tissue and use that. Works great - but use at your own risk. Ops problem sounds like a bit of silicone on the glass. Use an appropriate solvent. Squirt nothing at the tablet - use a slightly moist tissue.
Sent from my Nexus 7 using xda app-developers app
I would love for the issue to be silicone but I cannot see where that would have come from.
Unfortunately the most likely option seems to be the coating
So I guess it's time for a return.
Given that I bought it from Tesco Direct is it better to contact Google or deal with Tesco
Baz8755 said:
I would love for the issue to be silicone but I cannot see where that would have come from.
Unfortunately the most likely option seems to be the coating
So I guess it's time for a return.
Given that I bought it from Tesco Direct is it better to contact Google or deal with Tesco
Click to expand...
Click to collapse
I also bought mine from Tesco Direct, phoned them up and then sent me a replacement the next day! (this was for the first replacement)
The replacement they sent me now has the screen lift and this screen issue. I phoned them and they said they are out of stock atm, but when it's in stock they will send me another replacement - they also gave me a £20 refund! :laugh:
i have same issue
i applied a sceen protector, had no choice, but no more fingerprint
I called Tesco, replacement will be in store tommorrow
Related
My first 2 Nook Colors experienced ghosts touching the screen while doing nothing. My 3rd had a flake of dust(metal?) under the glass when I took it out of the box. 4th time is the charm? Just got home and I'm seriously not sure if I can handle a 5th time back to BN to replace this thing.
Anyone else with ghosts tapping on the screen?
Are you plugged in? The nook has a bit of a grounding issue and it causes ghost taps while plugged in.
It would do it either way. I don't really use it while plugged in though. Got it to store manuals for equipment I work on(lab coolers, freezers, incubators, hvac, etc)
So basically its used onsite or while I'm sitting in my work van.
One more thing... might be related. I had it usually in the case(not always) and the case I had was the Sullivan Easel. Which, like most, has the plastic clip in retainer thingy majjig.
http://gifts.barnesandnoble.com/Sullivan-Easel-Cover/e/9781616837181/?cds2Pid=3617
I swear that plastic retainer part on the left side is what would pop up the bezel and then you could see light come through. And just maybe, maybe, that was also causing the ghost touches. I don't really know....
So I returned the case and just picked up a black silicone case and screen protector.
kenny98023 said:
It would do it either way. I don't really use it while plugged in though. Got it to store manuals for equipment I work on(lab coolers, freezers, incubators, hvac, etc)
So basically its used onsite or while I'm sitting in my work van.
Click to expand...
Click to collapse
The guy at the B&N store said you can get ghosting if you crank the brightness up.
i was getting a ton of phantom taps when i first got my NC, to the point where it was almost unusable. I would wipe the screen of any moisture or prints and it would go away for about 5 minutes until fingerprints and moisture from my hands started to make the screen freak out again.
I put a screen protector on about a week ago, and it's like a whole new device. The screen still isn't very sensitive around the edges, buttons often dont work on the edge of the screen (especially at the top) but I haven't had a phantom tap yet. Seriously, try putting on a screen protector - it turned my NC from useless to awesome for like 5 bucks.
Update: Seems to be working great so far with the screen protector and silicone case.
BTW screen brightness was usually at ~50%.
Sent from my HTC Vision using XDA App
The cause is normally from your fingerprints that's left on the screen since the screen is so sensitive. Does the screen protector takes care of the problem real good? And is it easy to install?
Sent from my LogicPD Zoom2 using XDA App
I use a screen protector also. Without one, i get phantom taps all the time.
Screen protector was bought from BN and was pricey. Came with 2. Can't remember who suggested it but, turn shower on in bathroom and let it run for 10 minutes with door closed. The moisture in the air will 'drop out' all the lint/dust. Shut off shower for 5 minutes and then apply protector.
This is what I do and it works great for all my devices.
Its been 24 hours with the screen protector and silicone case. No ghosts yet.
Sent from my HTC Vision using XDA App
I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
If you can simply return it then I wouldn't chance trying to fix it.
Strange problem.
That's what you get for drinking coffee and using your nexus 7.
But seriously though, just return it.
justinangil said:
I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
Click to expand...
Click to collapse
The exact same thing happened to me after a day but in the middle, no idea how to fix it, also have screen lifting though so im getting a new one from Play story haha
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
davidcampbell said:
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
Click to expand...
Click to collapse
it's definitely on on top of the glass
the stain is not that noticeable unless you view it from an angle.
i only came across it when I ran my fingers across it and felt the rough area.
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
El Daddy said:
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thank for the technical explanation!
RMA!
Did you get any kind of solvent or solvent residue on the screen?
Same Staining Issue
Thought it was a smudge. At least Google was quick to remedy the problem.
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Bro the trick is when you're watching "Videos" that usually come in Adobe Flash only to aim away from the device....you know coughing and...other......stuff.... J/k rofl glad a screen protector fixed it for ya but there must have been a solvent on the screen or even if you touched something and had residue on your hands that could do it also.
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
Jevets said:
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
pixelens said:
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Click to expand...
Click to collapse
I have the same problem with the perfect circle on the bottom right in portrait mode! Was thinking whether I should request exchange from newegg or Asus. However as per Pixelens comment, my N7 don't have other issues with flickering, screen lift etc. It bothers me only when I switch the screen off and at the correct light reflection.
It appears that I have a small scratch in the upper left portion of my display. I am unsure if I caused this (no drops) or if it came with a scratch (highly unlikely), either way though it's there.
I didn't think it would be enough of a reason to warrant an exchange, so I was wondering if you guys knew of any tips or tricks to fix the scratch. It's only visible at certain times and you can slightly feel it when running your fingernail or s pen across it.
Any help would be greatly appreciated! I have T-Mobile Jump, so I might check to see how the warranty covers it.
If you cant feel them with finger nail, use some high quality polishing compound and buffing wheel on dremel. If scrath is little deeper, you will need to do some fine wet sanding with 2000 or higher sand paper. Make sure you mask everything very well. Another option is to put screen protector and it may hide fine scratches.
Sent from my SM-N910T using XDA Free mobile app
I have a scratch on mine also..actually if u include the really fine micro scratches that u can see with bright light,then i have quite a few,noticed 2 hrs after I got home with phone on launch day,don't how they got there,tmobile store were I got phone was really rude to me about exchanging it and told me it wasn't like that when I left,so...I've been stuck with it, put screen protector on it hides some of it but have one pretty deep one that u can see all the time,luckily it's only a couple of mm long..sorry for long rant,but had to vent,lol phone was in box till I got home and put screen protector on,that's when I noticed it..grr...
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
deepen915 said:
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
Click to expand...
Click to collapse
That's not a single deal pixel.
done12many2 said:
That's not a single deal pixel.
Click to expand...
Click to collapse
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
done12many2 said:
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
Click to expand...
Click to collapse
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
deepen915 said:
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
Click to expand...
Click to collapse
Yeah, thanks for affirming that. I'm pretty sure they did the whole thing as a huge cost saving measure. It damn sure wasn't an improved method to install.
If you compare the savings between the difference in cost for the little plastic liquid spray canisters they provided and the supposed new and improved cheap alcohol swabs, Zagg just made out like a bandit.
Their packaging and marketing keeps getting better and better, but their quality and service keeps getting worse and worse.
done12many2 said:
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
Click to expand...
Click to collapse
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
deepen915 said:
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
Click to expand...
Click to collapse
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
done12many2 said:
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
Click to expand...
Click to collapse
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
deepen915 said:
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
Click to expand...
Click to collapse
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
done12many2 said:
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
Click to expand...
Click to collapse
Got another one and did it again. Lint is gone now but got some micro bubbles. Let's see if it goes away. Not noticeable when screen is on.
Also even with no Zagg. I noticed some screen blemishes. Like it seems cloudy in some parts. I put brightness all the way while I was wiping it down to prepare the Zagg install. It's very noticeable. I may need to get my phone replaced again smh.
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
done12many2 said:
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
Click to expand...
Click to collapse
Yeah the Zagg is good enough for me.
And yeah I can see the cloudiness when scrolling on a white page in Chrome. I really don't want to have to exchange it again but may have to if it is really annoying me over the nextra few days.
It's like gray smudges going diagonally on the glass. I can't tell if its on the actual amoled panel or glass.
i have dead pixel on my Galaxy S6 Edge Plus
got the dead pixel after 4 Months using the phone.
how did i get a dead pixel??? i don't understand.
https://www.youtube.com/watch?v=_JbgaYIfdZo
seem's very small
do you think i should repair the phone?
Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk
I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Microfiber-Cleaning-Cloths-Computer/dp/B008FPTID2/ref=sr_1_13?ie=UTF8&qid=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.
GallardosEggrollShop said:
I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Mi...=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.
Click to expand...
Click to collapse
I use a microfiber cloth and even after wiping it as still there. After cleaning just barely noticeable but comes back badly later. it's bad enough that it looks like dead screen
Sent from my SM-N950U using Tapatalk
Maybe you somehow wear off oleophobic coating, some chemicals will do that either when somehow deposited from your fingers or when cleaning.
https://www.phonearena.com/news/Ole...e-what-to-do-if-the-coating-wears-off_id65974
Either try Samsung service center to fix it, or try fix it yourself. I use screen protector, so never experience it myself and I don't see this being mentioned too often, so I wouldn't even begin to speculate why it happened to you.
cant seem to post images and links here, so please just add https:// to this "imgur.com/a/oLaeF"
i've also got one unit with "smudges" on it after having the phone for just 2 days. i had to argue yell and get mad at Samsung technician when they said it was "normal", and I wasn't covered by the 7 day replacement warranty. "smudges" aren't noticeable when screen is on, it's more visible in black screen/screen off. i had to get the screen dirty with my finger natural oil/dirt, to give emphasis on the "smudges". i also used my other phone's camera flash to make it more visible. i've also tried putting those oleophobic liquid protector but it didnt help at all. the pictures i posted were after i applied the liquid so you be the judge.
is "smudge" the right term? not sure bout calling it a stain too. coz it's more like oil... just like when you put a drop of oil on a paper towel.
I actually have that as well, mine is on the Volume button up area the size of "a index finger". While wiping with my microfiber cloth, everywhere is smooth except that part, when I wipe I don't wipe it hard at all since the day I got my hands on it. I believe it's a defect right out the box and I don't use any screen protector.
I just saw your image Pryor06 except mine is not noticeable both on and off screen but it can be felt when wiping. Any conclusion?
Have you guys tried washing it under water with soap?
i actually haven't noticed any difference in the "texture"(?) of the screen. all felt smooth except with the visuals/optics of the screen when screen is off/black. i was on the bus on my way back home when I noticed the smudges under the sunlight. I had no cleaning materials that time, so for the meantime I used a little of my saliva:angel: on one part of the screen's problem. The surrounding part got clean, except the part with the issue. After I got home, I used alcohol and wiped the phone clean, thoroughly but gently, before applying the oleophobic liquid protection. "Smudges" were also around the bottom left, bottom center, bottom right of the screen but not as worse. I thought the top middle part smudge was enough evidence for me to claim warranty.
Blecap, try using white light from a phone camera to check your screen. Not sure about SG, but if you could get it replaced for warranty then go for it. Otherwise, I think all Samsung Note 8 have Concierge service, wherein our phone's screen is under warranty for free replacement of screen+labor for 6 months from date of purchase.
I had to be careful in handling the phone since day 1, because I wasn't able to get a screen protection. It's hard to prove and claim warranty here in the Philippines. All Samsung have to say is it's the fault of consumers, or normal wear and tear, and customers don't have anymore options. I've experienced it first hand, remember the screen lifting/bubble on Samsung Note 5, I was one of the victim. They blamed me for moisture getting in to the phone when I swear I haven't dropped the phone in any liquid. That's why I didn't even want to risk washing the phone in soap and water even with the IP68 of Note 8. I don't want to give Samsung an excuse to blame me again.
I actually was having double thoughts if I would surrender my phone for replacement warranty. I believe it wasn't affecting the phone's performance, so I thought I should just suck it up and live with it. But no, call me nitpicky/demanding/hard to please, but I just had the phone for barely 2 days, and with a price tag of almost $1,000, I know we should fight for our rights and demand a quality product. From my research before getting the phone, the only issue I read was the screen "bleeding" on the sides. Maybe that's why I wasn't that too observant on the smudges when I was checking the phone before they release it to me.
I usually just lurk around forums, but I decided to make my account here to warn others that such issue exist. It's a beautiful and powerful phone I have to admit it, but buyers should we aware and check carefully before spending their hard earned money.
Very unlikely
I do not believe you can wear off the coating so easily. Heavy gamer here. Switched to the Note 8 recently but gamed hard on the S8+ as well for months before switching. This includes games that required swiping constantly. The screen on that S8+ is still pristine.
finch0812 said:
Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?
lemmorzurcusana said:
hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?
Click to expand...
Click to collapse
Returned mine
Best thing is to use a non-alcoholic wet wipe and clean the screen then use a clean microfiber cloth.
Samsung S9 Plus Fingerprint Smudge
I am using Smasung S9 Plus and I don't know what is the proper name for it but i am facing same issue.
Temp Solution : It gives you temp solution by using Touch Screen Wipes and Dry Cotton clothes .
but after one or two days it comes again so i am waiting for permanent solution.
Same problem here and I'm not a gamer.... I bought a cheap screen protector a not so good solution.. I think it's a quality control issue on some screens