Fingerprint smudge - Samsung Galaxy Note 8 Questions and Answers

Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk

I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Microfiber-Cleaning-Cloths-Computer/dp/B008FPTID2/ref=sr_1_13?ie=UTF8&qid=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.

GallardosEggrollShop said:
I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Mi...=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.
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I use a microfiber cloth and even after wiping it as still there. After cleaning just barely noticeable but comes back badly later. it's bad enough that it looks like dead screen
Sent from my SM-N950U using Tapatalk

Maybe you somehow wear off oleophobic coating, some chemicals will do that either when somehow deposited from your fingers or when cleaning.
https://www.phonearena.com/news/Ole...e-what-to-do-if-the-coating-wears-off_id65974
Either try Samsung service center to fix it, or try fix it yourself. I use screen protector, so never experience it myself and I don't see this being mentioned too often, so I wouldn't even begin to speculate why it happened to you.

cant seem to post images and links here, so please just add https:// to this "imgur.com/a/oLaeF"
i've also got one unit with "smudges" on it after having the phone for just 2 days. i had to argue yell and get mad at Samsung technician when they said it was "normal", and I wasn't covered by the 7 day replacement warranty. "smudges" aren't noticeable when screen is on, it's more visible in black screen/screen off. i had to get the screen dirty with my finger natural oil/dirt, to give emphasis on the "smudges". i also used my other phone's camera flash to make it more visible. i've also tried putting those oleophobic liquid protector but it didnt help at all. the pictures i posted were after i applied the liquid so you be the judge.
is "smudge" the right term? not sure bout calling it a stain too. coz it's more like oil... just like when you put a drop of oil on a paper towel.

I actually have that as well, mine is on the Volume button up area the size of "a index finger". While wiping with my microfiber cloth, everywhere is smooth except that part, when I wipe I don't wipe it hard at all since the day I got my hands on it. I believe it's a defect right out the box and I don't use any screen protector.
I just saw your image Pryor06 except mine is not noticeable both on and off screen but it can be felt when wiping. Any conclusion?

Have you guys tried washing it under water with soap?

i actually haven't noticed any difference in the "texture"(?) of the screen. all felt smooth except with the visuals/optics of the screen when screen is off/black. i was on the bus on my way back home when I noticed the smudges under the sunlight. I had no cleaning materials that time, so for the meantime I used a little of my saliva:angel: on one part of the screen's problem. The surrounding part got clean, except the part with the issue. After I got home, I used alcohol and wiped the phone clean, thoroughly but gently, before applying the oleophobic liquid protection. "Smudges" were also around the bottom left, bottom center, bottom right of the screen but not as worse. I thought the top middle part smudge was enough evidence for me to claim warranty.
Blecap, try using white light from a phone camera to check your screen. Not sure about SG, but if you could get it replaced for warranty then go for it. Otherwise, I think all Samsung Note 8 have Concierge service, wherein our phone's screen is under warranty for free replacement of screen+labor for 6 months from date of purchase.
I had to be careful in handling the phone since day 1, because I wasn't able to get a screen protection. It's hard to prove and claim warranty here in the Philippines. All Samsung have to say is it's the fault of consumers, or normal wear and tear, and customers don't have anymore options. I've experienced it first hand, remember the screen lifting/bubble on Samsung Note 5, I was one of the victim. They blamed me for moisture getting in to the phone when I swear I haven't dropped the phone in any liquid. That's why I didn't even want to risk washing the phone in soap and water even with the IP68 of Note 8. I don't want to give Samsung an excuse to blame me again.
I actually was having double thoughts if I would surrender my phone for replacement warranty. I believe it wasn't affecting the phone's performance, so I thought I should just suck it up and live with it. But no, call me nitpicky/demanding/hard to please, but I just had the phone for barely 2 days, and with a price tag of almost $1,000, I know we should fight for our rights and demand a quality product. From my research before getting the phone, the only issue I read was the screen "bleeding" on the sides. Maybe that's why I wasn't that too observant on the smudges when I was checking the phone before they release it to me.
I usually just lurk around forums, but I decided to make my account here to warn others that such issue exist. It's a beautiful and powerful phone I have to admit it, but buyers should we aware and check carefully before spending their hard earned money.

Very unlikely
I do not believe you can wear off the coating so easily. Heavy gamer here. Switched to the Note 8 recently but gamed hard on the S8+ as well for months before switching. This includes games that required swiping constantly. The screen on that S8+ is still pristine.

finch0812 said:
Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk
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hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?

lemmorzurcusana said:
hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?
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Returned mine

Best thing is to use a non-alcoholic wet wipe and clean the screen then use a clean microfiber cloth.

Samsung S9 Plus Fingerprint Smudge
I am using Smasung S9 Plus and I don't know what is the proper name for it but i am facing same issue.
Temp Solution : It gives you temp solution by using Touch Screen Wipes and Dry Cotton clothes .
but after one or two days it comes again so i am waiting for permanent solution.

Same problem here and I'm not a gamer.... I bought a cheap screen protector a not so good solution.. I think it's a quality control issue on some screens

Related

A different screen issue

I've only had my unit a day and decided to give it a quick clean to remove the finger prints using nothing more that breathing on it and a spectacle cloth. Whilst doing this I found what at first appeared to be 2 finger prints on the left edge of the screen which did not appear to be coming off. I then tried a damp cloth followed by glasses cleaner and then a dab of washing up liquid. None of which seem to have any affect. The strange thing is that you cannot feel them or hardly see them after cleaning but as soon as you run your finger over them the grease from your finger makes them visible like a finger print. Also running a damp cloth over them makes them visible until the moisture evaporates and then they are gone. I have been incredibly careful and know I could not have caused them but was wondering if anyone else has this issue or how I can remove these marks without causing damage as my unit is perfect except for a tiny bit of screen lift which doesn't really bother me.
My Nexus also has a issue like this, but it's like a big smear near the top or the screen. I am 100% sure that I never dropped anything on it
It looks like a big fingerprint mark, but it won't come off.. like your issue
Luckily I'm getting it replaced anyway as the screen lift issue has returned, but I still would have got a replacement anyway due to this new issue.
Sounds like a problem with the anti-finger print coating that's normally used on phone/tablet screens.
I don't think you'll be able to fix it, if you obsess over it and keep trying to clean it off chances are you'll make it worse. Either get over it or exchange it.
Perhaps it's a fingerprint on the underside of the glass. I'm not sure. Hard to tell without pics.
Maybe a screen protector will cover this up. Can you feel it when you run your fingers over it?
Sent from my Nexus 7 using xda premium
player911 said:
Perhaps it's a fingerprint on the underside of the glass. I'm not sure. Hard to tell without pics.
Maybe a screen protector will cover this up. Can you feel it when you run your fingers over it?
Sent from my Nexus 7 using xda premium
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Nah it is on top of the screen, you can sorta feel it - it is slippier than the rest of the screen. If I breath on it you can see that it is not affected whereas the rest of the screen goes grey.
I am really careful with plastic screens, but this one is glass. I squirt some Windex on a tissue and use that. Works great - but use at your own risk. Ops problem sounds like a bit of silicone on the glass. Use an appropriate solvent. Squirt nothing at the tablet - use a slightly moist tissue.
Sent from my Nexus 7 using xda app-developers app
I would love for the issue to be silicone but I cannot see where that would have come from.
Unfortunately the most likely option seems to be the coating
So I guess it's time for a return.
Given that I bought it from Tesco Direct is it better to contact Google or deal with Tesco
Baz8755 said:
I would love for the issue to be silicone but I cannot see where that would have come from.
Unfortunately the most likely option seems to be the coating
So I guess it's time for a return.
Given that I bought it from Tesco Direct is it better to contact Google or deal with Tesco
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I also bought mine from Tesco Direct, phoned them up and then sent me a replacement the next day! (this was for the first replacement)
The replacement they sent me now has the screen lift and this screen issue. I phoned them and they said they are out of stock atm, but when it's in stock they will send me another replacement - they also gave me a £20 refund! :laugh:
i have same issue
i applied a sceen protector, had no choice, but no more fingerprint
I called Tesco, replacement will be in store tommorrow

Well it's happened, I cracked the glass!

You wouldn't believe how it happened either. I was using my tie to quickly remove a smudge before showing it off to someone. My tie has a small pin on it. While wiping lightly with the tip of my tie, an edge of my decorative pin slide across where the glass meets the opening of the microphone area (bottom) caught and edge and cracked it right there. Ya I know, the odds of it catching right there! This happened in an aircraft up at altitude, my screen was still use-able. Once we descended though (pressure increased) 4 almost uniform cracks spread out in a 'V' from the center of the microphone area and now my screen is completely useless and can't unlock it or even power the damn thing off.
I am shocked that it took so little effort though to break this glass. I am thankful though that literally the day before I completed an entire backup to SD card via the included Sony backup/restore app.
Now what.
me too!
Yes same here, my back glass cracked...... Its was in my pocket then I pulled my phone out and put it on a leather couch, within seconds I heard a "Tick" I picked up my phone and the glass had cracked.
Hot in the pocket and cold leather couch made this glass crack. also happened to my wifes phone 20mins ago when she put it on the kitchen bench.... that's what made me write this to this thread.
Massive fault with this phone. Totally ruined the IP rating now which was the reason why I brought this phone. And there is no where selling replacements of glass yet.
Those stories are shocking and I really feel for you guys. I have my Z in a cheap plastic/rubber case and I pray it wont be so easy to crack.
Ouch.. I (literally) threw my friends Z on the floir and nothing happened to it, now I've seen this its kinda shocking...
Hit Thanks if I helped you out
--------------------------------
HTC Desire HD (RCMix Energized)
Samsung GNote 10.1 (Stock)
Good news is Visa is replacing the phone for me :good: Bad news is I'm really worried about it happening again now that I've seen how easy it occurs.
Even if replacement screens became available in the future how would a replacement be possible without compromising the water proof design of the phone?
airbus318 said:
... I'm really worried about it happening again now that I've seen how easy it occurs.
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Get a case. Its like cheap insurance.
This is the first time that I heard of such case
airbus318 said:
You wouldn't believe how it happened either. I was using my tie to quickly remove a smudge before showing it off to someone. My tie has a small pin on it. While wiping lightly with the tip of my tie, an edge of my decorative pin slide across where the glass meets the opening of the microphone area (bottom) caught and edge and cracked it right there. Ya I know, the odds of it catching right there! This happened in an aircraft up at altitude, my screen was still use-able. Once we descended though (pressure increased) 4 almost uniform cracks spread out in a 'V' from the center of the microphone area and now my screen is completely useless and can't unlock it or even power the damn thing off.
I am shocked that it took so little effort though to break this glass. I am thankful though that literally the day before I completed an entire backup to SD card via the included Sony backup/restore app.
Now what.
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At least we can conclude now that it wasn't because we removed out anti shatter sheet, since you still have yours on.
Bonta768 said:
Get a case. Its like cheap insurance.
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It has nothing to do with the case, but with either pressure difference and/or the temperature changing rapidly.
You can get replacement glass at:
rounded.com/xperia-z-l36h/
It is a bit expensive though
Sent from my C6603 using xda app-developers app
Thanks for the link, I'm surprised replacement parts are available so quickly but regarding the repair I'm inclined to think that opening this phone up would compromise it and never be water proof again.
So I got my new replacement today. I had done a FULL backup with the included backup/restore app to my SD card in the old phone. I placed into new phone and ran restore immediately after initial setup.
My question is, it seems like I got most of my stuff back, but I'm confused about a few things. My home screen and other pages are still stock, ie it did not reorganize my widgets and apps the way I had them and my google accounts were NOT added that I was syncing previously. I did get my apps, (in the app drawer) and my texts/contacts though.
Am I missing something?
Another cracked glass from my father this time, out of the pocket and onto the bedside table and "tick" glass crack!
really pissing me off! I convinced everyone in my family to get this phone cause I thought it was awesome, now we are all paying the price. And I feel responsible.
$100 for a replacement is not good enough, Sony should be sending replacements out for free! Please post if anyone finds replacement glass for a reasonable price ($40 or less)
Now that the glass cracking threads are popping up I want to remind that heat differences are deadly to Gorilla Glass.
It has happened on lots of devices, mostly aluminum builds, like the Transformer Prime TF201 http://crackformerprime.blogspot.se/
Had one, and well. It's a 4 RMA story, and I've discouraged all aluminum-built devices ever since.
Aluminum cools - Quad core CPU heats, and lots of interesting glass strain may occur. Having said that, I'm curious when the aluminum-unibody HTC One owners pick up on this.
I'll update my guide to urge people to apply any provided protective back/screen protectors (if) provided with the Xperia Z. It aids uniform heat dissipation across the glass, minimizing chances for cracks.
EDIT:
airbus318 said:
So I got my new replacement today. I had done a FULL backup with the included backup/restore app to my SD card in the old phone. I placed into new phone and ran restore immediately after initial setup.
My question is, it seems like I got most of my stuff back, but I'm confused about a few things. My home screen and other pages are still stock, ie it did not reorganize my widgets and apps the way I had them and my google accounts were NOT added that I was syncing previously. I did get my apps, (in the app drawer) and my texts/contacts though.
Am I missing something?
Click to expand...
Click to collapse
Official backup application does not backup account credentials, launcher layout, nor most system settings. Else it would be considered a security flaw.
To perform full system backups you need to root you phone, and use a real backup application like Titanium Backup
Thanks Supersaiyan.IV, I've just rooted and will back up this way from here on.
Guys with cracked glass are you using a screen protector? Ifso, with or w/o the anti shatter film? OR are you using the phone w/o a screen protector with or w/o the anti shatter film? Thanks!
Mine was stock, ie, no protectors, original anti shatter film left on.
India is a primarily hot country, so nothing's gonna happen due to temperature differences here.
Sent from my C6602 using Tapatalk 2
airbus318 said:
Thanks for the link, I'm surprised replacement parts are available so quickly but regarding the repair I'm inclined to think that opening this phone up would compromise it and never be water proof again.
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http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg
New Sony Z owner
Hi Guys would you recommend one to install the screen protector on top of the factory installed anti shutter sheet??
LT nicles said:
Hi Guys would you recommend one to install the screen protector on top of the factory installed anti shutter sheet??
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I would! the anti shatter film scratches easily and once it's scratched you will have to remove it or live with the damage.
Also removing the anti shatter film removes the sony logo.

Removing Scratches from Display

It appears that I have a small scratch in the upper left portion of my display. I am unsure if I caused this (no drops) or if it came with a scratch (highly unlikely), either way though it's there.
I didn't think it would be enough of a reason to warrant an exchange, so I was wondering if you guys knew of any tips or tricks to fix the scratch. It's only visible at certain times and you can slightly feel it when running your fingernail or s pen across it.
Any help would be greatly appreciated! I have T-Mobile Jump, so I might check to see how the warranty covers it.
If you cant feel them with finger nail, use some high quality polishing compound and buffing wheel on dremel. If scrath is little deeper, you will need to do some fine wet sanding with 2000 or higher sand paper. Make sure you mask everything very well. Another option is to put screen protector and it may hide fine scratches.
Sent from my SM-N910T using XDA Free mobile app
I have a scratch on mine also..actually if u include the really fine micro scratches that u can see with bright light,then i have quite a few,noticed 2 hrs after I got home with phone on launch day,don't how they got there,tmobile store were I got phone was really rude to me about exchanging it and told me it wasn't like that when I left,so...I've been stuck with it, put screen protector on it hides some of it but have one pretty deep one that u can see all the time,luckily it's only a couple of mm long..sorry for long rant,but had to vent,lol phone was in box till I got home and put screen protector on,that's when I noticed it..grr...

64GB model. Dead Pixel on bottom right of edge panel.. Very disappointed

I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
deepen915 said:
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
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That's not a single deal pixel.
done12many2 said:
That's not a single deal pixel.
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All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
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Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
done12many2 said:
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
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I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
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Click to collapse
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
deepen915 said:
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
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Yeah, thanks for affirming that. I'm pretty sure they did the whole thing as a huge cost saving measure. It damn sure wasn't an improved method to install.
If you compare the savings between the difference in cost for the little plastic liquid spray canisters they provided and the supposed new and improved cheap alcohol swabs, Zagg just made out like a bandit.
Their packaging and marketing keeps getting better and better, but their quality and service keeps getting worse and worse.
done12many2 said:
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
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No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
deepen915 said:
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
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I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
done12many2 said:
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
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Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
deepen915 said:
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
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Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
done12many2 said:
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
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Got another one and did it again. Lint is gone now but got some micro bubbles. Let's see if it goes away. Not noticeable when screen is on.
Also even with no Zagg. I noticed some screen blemishes. Like it seems cloudy in some parts. I put brightness all the way while I was wiping it down to prepare the Zagg install. It's very noticeable. I may need to get my phone replaced again smh.
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
done12many2 said:
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
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Yeah the Zagg is good enough for me.
And yeah I can see the cloudiness when scrolling on a white page in Chrome. I really don't want to have to exchange it again but may have to if it is really annoying me over the nextra few days.
It's like gray smudges going diagonally on the glass. I can't tell if its on the actual amoled panel or glass.
i have dead pixel on my Galaxy S6 Edge Plus
got the dead pixel after 4 Months using the phone.
how did i get a dead pixel??? i don't understand.
https://www.youtube.com/watch?v=_JbgaYIfdZo
seem's very small
do you think i should repair the phone?

An Ongoing Chronical Of The Whitestone Dome

I have read many mixed reviews of this glass screen protector here, on other forums, and on Amazon.
Amazon's the best, IMO, because you're reading product reviews from real everyday normal folks from all different walks, so the compilation of reviews includes the whole range of skill level.
Inarguably, the Whitestone Dome Glass protector is probably THE MOST difficult to install, save the fact that the kit includes an allignment jig that helps installation inmeasurably. I recently did this (this evening) and can't imagine attempting this without such a jig, though I understand similar UV activated glue is available to use with separately sold glass protectors.
So I'll start with some background info to set the scene for accuracy...
I'm a landscaper by day, but a jeweler part time. That means I chunk heavy crap around all day long like a farmer, but on the weekends I show off my dexterity like a watchmaker.
That's important, because this installation requires steady, confident hands, much forethought, patience, and it ain't cheap!
Sooooo...
Let me say that I was really nervous. I already accepted the idea that I might have to decide whether to purchase another one or go a different route and just choke on losing 45 dollars.
I watched 8 YouTube videos on installation, including one completely failed installation, and a demonstration on the removal of one.
The package arrived today but was outside the house in the cold. Of course I wanted to pop it on immediately, but figured that it should warm up to temperature first.
During that time I prepped my table. I used a marble to see if it was level. During preparation, i also prepared myself for the possibility of failure. LOL!
I layed out all of the items like I was about to perform surgery.
CLEAN, CLEAN, CLEAN!
Use those dust removal stickers! Even after you let the glue fall and remove the "bridge", check again for dust.
Don't flail about to much. That simply stirs up dust.
"Relax", is the best advice I can give. Peeling the backing off the glass from underneath it so dust that's in the air doesn't land on the inside surface sounds like a logical idea, and you should, but static from peeling it can become a pain.
If you're calm enough, you can do this just like the videos.
I wiped the edges after the first and second curing with the UV light. I did end up with excess flow out one side, and on the other side during the second wipe down, I had an ever so tiny bubble (if you'd even call it that) on the edge. The bubble was from wiping away the partially curred glue, which pulled a tiny, TINY bit out. (Literally one third the size of the exposed part of the SPen tip.)
I remedied this OCD-killer by using a toothpick dabbed in what remained at the top of the glue tube and simply touched it to the edge, which sucked it right in to fill the tiny void.
I used the UV light several times with the idea that it simply couldn't hurt to do it as often as I could.
My screen literally looks like a perfect install. Absolutely fantastic, as Sakitech would say!
I would say the skill level required for this is about average, but you really have only one chance to get it right, and there are a few steps that need to be followed perfectly or else they can trip you up.
Watch those videos. Many show people doing an imperfect installation with decent or good results, but after watching several you'll see just how to avoid mishaps.
On a different note, I did notice something very strange while utilizing the UV light; there is a weird shape in the center of the screen that shows up under the light. I have no idea what it is, but it shows as a slightly different color in the center third of the screen, nearly full length with rounded corners and perfectly symmetrical. I'm assuming it's an adhesive beneath the screen for the interactive SPen screen? I dunno. Kinda neat.
Anyway, after reading reviews stating problems with lifting of the edges of the Whitestone Dome, I figured I would contribute here by checking in and giving updates as to the longevity of this very beautiful, but slightly expensive and fiddly (to say the least) installing screen protector.
Feel free to ask any questions.
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
AddictedToGlass said:
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
Click to expand...
Click to collapse
Same here with mine. Very satisfied. Nearly 3 months now and it's been rock solid for me.
Same here, great bit of kit.
Agreed - I love my Whitestone. It picked up a scratch, and I used the new warranty facility to replace it. It's not exactly cheap (around £20) to get the replacement, but it's better than having to buy one at full price.
This one ended up being a little more fiddly to install, but that was my fault - I allowed the LOCA to flow too far towards the bottom of the device before dropping the glass. I had tiny cluster of bubbles near the power switch which I worked out with some patience, and I also ended up sticking the jig together because I cured it for too long before removing the phone. However, the overall result is better than my original install, and I haven't had the touch up the edges of this one at all.
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
jooniloh said:
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
Click to expand...
Click to collapse
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
sefrcoko said:
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
Click to expand...
Click to collapse
Agreed - I would say it has one of the better oleophobic coatings.
StevePritchard said:
Agreed - I would say it has one of the better oleophobic coatings.
Click to expand...
Click to collapse
Maybe I've just been getting bad batches? idk.
I've had no problems with mine. Looks and works great! My wife's has started to come up on a corner. It's because she was mishandling it and not realizing what she was doing. All the warnings that we are aware of she is basically unaware of because... I don't know. It's still working for her and doesn't bother her. I don't plan on using another brand when I have to replace hers.
After 3 months the glue went bad on mine and started peeling on a top corner, then it went down both sides over night. Frankly at £40, it needs to last a lot longer for that money.
So;
It's mid August, 6½ months after the installation and it still looks great.
To be fair I have to mention that I do have two phones I use on a daily basis, but the Note is used for many more hours a week as a tablet as compared to my naked S8+, which I really only use to make and take calls.
In other words, the Note sees a lot of touch screen activity.
The Whitestone is holding up much better than I expected, given all the problems I've read about it. I do have a very subtle problem spot on the right side edge right in the middle where it has started to bubble. Though it's really only visible at certain angles, and quite small, my OCD magnifies this visual defect a great deal for me! When I hand over my phone to someone (always reluctantly...LOL) to view a picture or an app, I still get compliments on the screen protector, and no one has ever pointed it out to me. (It is very small.)
IT HAS DONE IT'S JOB...
-At least once, because there's a small scratch in the surface of the glass. Again, another thing hardly noticable, but if it were in the screen itself of my Note, I would be very upset. (Give me 6 more months to get to the point where it's perfectly acceptable for this handheld device to show signs of use.)
A CORNER DID START TO LIFT...
Last month, the upper right hand corner developed a very small bubble. I knew right away from what I've read that this might be the start of the end of this screen's life. But I continually massaged the screen down many times, and it actually worked and resealed.
My take on this is that firstly, it's been ridiculously hot in my region. That might've helped with resealing. But secondly and most importantly, I never allow dust to get near my phone.
Dust is the enemy. A single microfiber particle between the screen and glass cover might've made resealing impossible. People pop their phones in their pocket all the time, and because the phones are dust proof now, it's even easier to take for granted what they are exposed to. As soft and protective as pockets are, they expose phones to a lot of dust. (Look at the lint trap in a clothes dryer!)
IN CONCLUSION...
I'll keep monitoring this thread to answer any questions, but I'll probably only post an update of when the Whitestone finally needs to be replaced. At that point I'll probably throw some photos up before I remove the old one.
As far as I'm concerned it has already exceeded my expectations of longevity, and I'll gladly be getting a replacement when the time comes. But I will continue to try to get the most life out of this one despite the small lift on the edge.
BTW...
The "problem" side of my screen is where it had less of the LOCA bleeding out of the edge during installation. Even though the puddle of adhesive was dead center when I dropped the glass on, when I wiped the excess from the edges, the right side had less run-off. Right now I'm wondering if I wiped the excess off of the edges too soon. During the next installation, I'll be sure to give more time for the glue to stay where it needs to.
COMPARED TO NO SCREEN PROTECTOR...
Well, I never, ever, ever have used any of my smart phones without a screen protector. But I finally grew weary of the cheap crappy edge-adhesive glass protector I had on my S8+, and threw it out! The screen would often not register touches, etc, and was an under-screen dust catcher. I havn't bought a Whitestone for it yet because I spend so little time using it that I keep forgetting. So for about 4 months, I've been using my S8+ with no protection save a case that does have a screen flap (like a wallet).
I have a small rub mark on the screen, hardly noticable, but it's there.
If and when I purchase a Whitestone for that phone, I'll post here as to whether or not the LOCA actually hides that mark, as I've read in other threads that it can hide existing scratches presumably because it fills them in (makes sense).
A FINAL PLUG FOR THE NOTE 8...
I doubt the NOTE 10/X will wow me enough to drop my 8 like a wet sock and bolt to the store. I do figure that it'll be feature-packed since the advances of the 9 weren't anything crazy special. But I'm far from tired of this phone and given what I paid for it, I expect I'll have it long enough to have to perform the inevitable battery replacement surgery before I finally upgrade.
I believe the Whitestone protection will help me stay that course. :good:

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