My Bionic just died in my hands. Was browsing the new forum on gizmofusion.com vi Chrome. Screen got corrupted and phone locked up. Then screen went black. It wouldn't power up. Pulled the battery - reinserted and still won't power up. The battery is charged and was at 90% when it died. WTF? Maybe I''l get lucky and VZ will swap it out with a Gnex...
Edit:
Wasn't able to talk them into swapping for a better phone. No biggie. Paid for Saturday delivery as I didn't want to wait until Monday to have a mobile phone.
I would be happy to buy ur dead bionic. Im looking for a digitizer.
Sent from THE most powerful smartphone in the world!
It's still dead but has been returned to VZ. They sent me a replacement Saturday. Sorry.
Related
Thinking of buying a "refurbished" at&t captivate. does anybody have any advice to if the device is worth buying if it is refurbished, if any of you guys have bought it that way..and also is it really worth it in att network or should I be warned and wait till MARCHH! to switch over to another carrier ?
currently have a iphone 3g but i really want to switch over to android
Mine is a insurance replacement so it is refurbed, have had other refurbed phones and haven't had any problemss out of either. I love the phone itself. Go to any sub forum and you can tell the phone has gps issues, some worse then others. This is my 3rd (first couldn't go into recovery, and second was lost), and gps is worse then all the previous ones. Even with the problems, I still wouldn't give this phone up. Probably because I love the hardware and its my first android device and apple wasn't a choice for me. As for the network I hadn't any problems with att since 2004. I'm sure that depends on you location tho.
Sent from my SAMSUNG-SGH-I897 using XDA App
Two weeks ago I bought the HTC Aria with rebate for $29. Then another employee wrote saying they wanted to upgrade their phone, and wanted the Captivate. I looked online and saw that it was $299. A few days go by and he agrees to the price, and when I go to order it, lo and behold ATT has refurb for $50 each! I bought two, one for him and one for me . I like the aria and it is now my backup, but I love the Captivate and for $50, it's hard to go wrong.
tl;dr, buy it.
Did the refurb unit have any signs of use or scratches or anything? I might get one soon too.
Go for it..it's a great phone. Just make sure you can check it out in person first,or can return it if broken.
Mac
I got a refurb.
And it's perfect. Looks brand new. And no problems
I have a refurb......... no major issues. One thing to look for though.......... I got my first one 4 days ago, worked fine, but after being on for a little bit the battery went completely dead after being on standby for 30 min. yeah, something was wrong with the battery, on top of that it would randomly exit me out of screens.
turned out they sent me one that had NOT been fixed yet, their boo boo. They sent me out a new one and I got it today. This one looked brand new, all the stickers from samsung still on it and everything. Let it charge and turned it on....... no more issues.
It lags a little and the battery life REALLY sux, but those are issues with brand new ones also. I turned on my task killer and put the security level to low so that I could kill everything but non essential apps. Now the battery life seems MUCH better. It seems like this phone takes a long time to charge as well though. I think i wll just allow the battery to fully drain then plug it in, see if that will work, maber get rid of any potential battery memory.
Thanks for the help, appreciate it....I ordered it already and should get it in 2-5 business days so i will post back on my thoughts!
cant wait to start using the android OS!!!!
I am on a refurb now. I love this thing. No [hardware] issues at all.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have a refubished phone and its better than the new one I had
I got a new Samsung Captivate and it keeps rebooting on me at random and the keys (especially back key) are really bad. They dont recognzie my touch half the time unless I press really hard on them.
My question is....if I get a replacment how will I be able to tell if its a refurb or not?
Are the refubs typically better since they have had more extensive testing?
Anybody have any thoughts on this?
with anything there are defect but these phones are built like a rock and if you think about it, if there is a x probability that a device has a defect the probability that it has 2 is x^2(in theory, obviously the nature of the defect factors in) so if the phone had a defect that was fixed there is a pretty slim chance that it will be defective after it is repaired.
i wouldn't worry about a refurbished phone, there may be cosmetic damage ect. but i would recommend this phone to anyone on build quality alone. wear and tear related problems should be minimal. id say go for it.
I had 3 refurb fuzes and 2 razr9s. Only real problem you have to worry about is physical defects. Hinges mostly. If there is a software or hardware problem you can send it back.
Edit: you can also get insurance on an unused refurb through at&t
From a phone on an app
Any one who has replaced a phone using insurance or warranty thru ATT is most likely using a refurbed phone. I have replaced every phone i have ever had in 10 years with ATT due to my being really hard on phones at work and all the replacements have been refurbed. I personally have never had an issue with a refurb, they all lokked and performe like new. I actually just got my cappy a few weeks ago and ordered the refurb cause i knew i would end up with one anyway.( and got lucky in doing so and got a batch 1007 phone so my 3button download mode doesnt get wiped.)
Works Perfecly and only set me back $50
I messed up my first captivate. Was able to return it through warranty and got a refurbished unit. I have been using it for 3 months with no issues. Of coarse there is no guarantee
Captivate
Cog 2.2
A week or so ago i dropped my phone in my truck and broke the screen. Asurion sent me a new one the next day and it has been nothing but problems. The battery they sent with it wont last more than 2 or 3 hours with the phone sitting on the desk not being touched. I tried my old battery and it had the same results. I made a nandroid of my old phone and restored it on the new one and nothing worked correctly. I did a full system wipe/restore and the phone seemed to be working but it won't detect a network after a reboot unless i restart the phone again. Asurion is sending me another phone tomorrow so hopefully it will work better than this one. With the battery issues, i tried everything from the forums to calibrate it and turn off things to lenghten but nothing worked. I hope the next replacement is a better device. I love my D3 but i can't live with a phone that has no battery life.
Also, when i did the full system restore, my google account did not sync any of my old information. The market would give me an error (even after accepting the ToS) and none of my contact information (from google or verizon backup manager) made it to the new device.
UPDATE:
Asurion sent me a new D3. Hopefully this one won't suffer from the same problems as the last few.
I always thought a nandroid could only be put on the phone it came from. Even thought its the same model phone. As far as the other issues you are having sorry, it sounds like you got a lemon.
Sent from my DROID3 using XDA App
All Asurion phones have a one year warranty through Verizon IIRC. Call them up and ask.
Sent from my DROID3 using XDA App
Agree with MrObvious. I just got a replacement D3 from asurion and I couldn't be happier. I guess it is just luck of the draw with the one they send you.
I had a Droid 2 originally.
-1st replacement they gave me the backlight on the keyboard didn't work
-2nd replacement the audio jack crackled when i moved the headphones and the phone restarted itself any time I turned on the GPS.
-3rd replacement was a D3 (current phone) and it has GREAT battery life. (still 90% after a full day of work). Make them replace it for you, they likely will. Good luck man.
It was a lemon
The first one they sent was a lemon. The new one came with a battery that had a charge of 44%. I put it in when i got home, rooted and restored all of my stuff with titanium backup, used the phone for a few hours (light use, few phone calls, some market use), and turned the alarm on for this morning. When i got up this morning it had been roughly 15 hours since i put the battery in without charging and it was at 21%. I think this one will keep me happy for a while.
Good to hear man, glad that you can now enjoy the phone more fully!
Hey all. Niece has a Droid 4 that recently came into a problem. Okay, a couple of problems.
Yesterday morning she had a problem using the power button to light up the screen to shut off her email notification, but she eventually got it to work after several attempts. The battery died a couple of hours later.
Now the battery appears completely dead, even after leaving it on the charger for over an hour. No lights, no action at all.
She would like to replace it, but has no warranty (long story on that).
Knowing that, here's the questions:
1) Doesn't a new phone usually have a warranty without having to buy the providers "insurance"?
2) If she's SOL on replacing it, is there any way to bring it back to life?
She's able to upgrade in March anyway, so she doesn't have long to wait. I'm letting her use my backup phone (UTStarcomm XV6800) in the meantime. I know, I'm mean.
Motorola usually carries at least 1 year warranty on all their devices eg... I bought a broken ATRIX 2 off eBay sent it in they couldn't fix it so sent me a ATRIX hd free of charge and sold it as new ... call moto and talk to them only down fall is no phone for 7 business days... is it a real Motorola charger specs being output of 5.1v 850mA ... any response when you... while on moto charger pressing simultaneously pressing both volume down and power for 15 sec... let us know
Sent from my DROID4 using xda app-developers app
Hey sorry about not responding, I didn't see anything on this until now.
Charger is the stock one that came with the phone.
Didn't know about the volume down + power button. I'll contact her, and if she still has the phone I'll check it out. If it works, I have a new phone!
Thank you again for the response.
Sent from my DROIDX using xda app-developers app
Hey Guys,
I really need your help on this. Last week my G4 out of no where just shuts off and never came back on. I tried removing and putting it back but it just vibrates for about 20-30 secs and stops. I called T-Mobile and they sent me a replacement. The replacement keeps rebooting randomly and the screen flickers. I called T-Mobile and they said it could be the battery, so they're going to send me a new one. So do you guys think it's the phone or the battery? I'm thinking I should pay $140 to jump. What do you guys think?
Seems like people are having trouble with certain G4 suddenly died... something about a faulty motherboard
Sent from my LG-H811 using Tapatalk
Mine phone did something similar and they had to replace the phone. A week or so ago it just shut off when I was using it, wouldn't come back on. After pulling the battery I could get it power on but it would shut off shortly after. It finally stopped coming on altogether. I called T-Mobile and they sent out a replacement.
Yesterday my phone reboot randomly a couple of times then the last time it did not come back. It would not power on at all. I tried the button combo to get it into download mode and nothing. I did notice that it would appear as a USB TTY device when connected to my computer. I tried using picocom to troubleshoot it but all it kept doing was spitting back junk. I took it to a T-Mobile store and they confirmed that it was dead. T-Mobile is sending me a replacement. I have no idea what caused it.
The manufacture date was June 2015. Maybe it would be helpful if we tracked that as these phones experience these sort of issues?
I received my new battery and the problem still exist. They're sending me another replacement phone. Is there a lemon law? This is just ridiculous...
Just got my 2nd replacement. Same ****ty problem. Just got off the phone with T-Mobile and they're going to be upgrading me to an S6. Good luck to everyone else that has this problem.
GripR said:
Just got my 2nd replacement. Same ****ty problem. Just got off the phone with T-Mobile and they're going to be upgrading me to an S6. Good luck to everyone else that has this problem.
Click to expand...
Click to collapse
A replacement with the same issue out the box? That's weird
Sent from my LG-H811 using Tapatalk
shook187 said:
A replacement with the same issue about the box? That's weird
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I'm assuming you're saying "out the box"
Yes.
I also told the rep that I didn't feel comfortable going through the holidays with an unreliable phone and they helped me by waiving my required jump balance and allowed me to JUMP. I decided to go with the S6 since there aren't any other worthy Android phones on T-Mobiles line up. I mean the Note is just too big and the edge is too much.
Samething happened to me last week.
So I was sitting at the bar and saw a piece of something on my screen, so I went to wipe it off with a bit of force and now my screen has a bleeding black dot right in the middle and a line all the way up to the top of the screen. My phone has only experienced one drop and that was about two months ago.
Called Verizon and they gave me the biggest bull**** response of "We cover the Moto Maxx and the Droid Turbo 2, but the shatter shield warranty on the Z Force is different so pay your $200 deductable". Called Motorola and they are sending me a new phone and I can return mine after I receive the new one in the mail. Only thing they did was put a $250 hold on my card till they receive my broken phone then they refund the hold amount.
Just thought I'd share. Looks like Moto covers LCD damage on the Z Force and I was super happy about being sent a replacement before I send mine in.
EDIT: Guess I should say LED panel since it's an OLED display.
Did Motorola tell you about the $25 service fee and the tax in the $250 that they will also charge on your card? They tried to put that all on my card, total about $309 and my card stopped the charge. I argued with Motorola to no end..... Just wondered.
Sent from my XT1650 using XDA-Developers mobile app
ThisIsCheez said:
So I was sitting at the bar and saw a piece of something on my screen, so I went to wipe it off with a bit of force and now my screen has a bleeding black dot right in the middle and a line all the way up to the top of the screen. My phone has only experienced one drop and that was about two months ago.
Called Verizon and they gave me the biggest bull**** response of "We cover the Moto Maxx and the Droid Turbo 2, but the shatter shield warranty on the Z Force is different so pay your $200 deductable". Called Motorola and they are sending me a new phone and I can return mine after I receive the new one in the mail. Only thing they did was put a $250 hold on my card till they receive my broken phone then they refund the hold amount.
Just thought I'd share. Looks like Moto covers LCD damage on the Z Force and I was super happy about being sent a replacement before I send mine in.
EDIT: Guess I should say LED panel since it's an OLED display.
Click to expand...
Click to collapse
Had the same issue with mine. It happened about a week after I got the phone. Since it was under the 14 days, I was able to return it to the store for a new device. What shocked me was I barely touched it and it caused that to happen.
I had a similar issue a few months back with my MZF. Went straight thru Motorola and used the Advanced Exchange Program. Had a new phone a day or two later and sent in the defective one. The End.
This is good information to have. And it just reinforces that Verzion really does not have OUR best interests in mind.