[Q] Your device does not support software update via kies - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Solve Kies problem with my Samsung GT-N7000
First i got kies update to 2.3.3
3 days later i got firmware update to DDLR6
After updating firmware successfully without any error
Next day I opened kies started showing error saying...
Your device does not support software update via kies
Current firmware ver. N7000DDLR6/N7000ODDLR2/N7000DDLR1/N7000DDLR6 (XXX)
I checked CSC showing - INU
Later i download ChecksamsungFW app from Google play and checked it also showing same error
Actual Version
N7000DDLR6/N7000ODDLR2/N7000DDLR1/N7000DDLR6
New version
Your devise cannot be upgraded by kies, may be with Odin..
Thanks

Same thing happening to me...Also my mobo was replaced by ssc when i bricked it

Related

[Q] [Kies] this device's version cannot be updated

Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
plucky1975 said:
Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
Click to expand...
Click to collapse
All i9000THKTTTT Users,
I have finally fixed the "this device's version cannot be updated" error.
First, I uninstalled kies then download the kies from the link below.
samsungmobile.com.br/suporte/samsung-mobile-software.do
Choose Galaxy S then you should see program version available.
Download the program and update the program within kies.
This should fix the issue.
Let me know how it goes....
Only the latest KIES version does the update. The older version would say "this device's version cannot be updated". Thus, no need to uninstall/install, just update to latest version. At least for me.
I also had the same message and to fix it downloaded the latest kies version without uninstalling the old version.
Note my xp home computer now has problems connecting to kies since i upgraded but my windows 7 ultimate computer works like a dream.
Sent from my GT-I9000M using XDA App
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
maciekwar said:
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
Click to expand...
Click to collapse
How do i change that value?
I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update to 2.2 and Kies is saying that this version of the device cannot be updated. It's really annoying me and I really want OFFICIAL 2.2 on my phone. Any thoughts?
Current firmware version:-
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU).
On about phone:
2.1-update1
Baseband Version: I5500XWJG3
Kernel Version: 2.6.29-perf
[email protected]#1
Build Number: ERE27.XWJJ6
Please help as I really want to update my phone!
None of this flashing lark as I haven't a clue how to do it and I'd need step by step instructions etc and I want the legitimate 2.2 Android firmware.
Could I hand the phone to a Samsung mobile center?
If so how much?
Could they update to 2.2?
Is it free?
Is there a fault with the firmware?
Current firmware version:-
PDA:JP9 / PHONE:JP9 / CSC:JP9 (TPA).
On about phone:
2.2.1
Baseband Version: I9000RUBJP9
Kernel Version: 2.6.32.9
[email protected]#1
Build Number: Froyo.UBJP9
Please help as I really want to update my phone to the latest firmware please help.
Samsund don't provide updates to some countries via Kies
dadyal said:
Samsund don't provide updates to some countries via Kies
Click to expand...
Click to collapse
:O what?
so how am i supposed to update?? ><
This "cannot do" because you are in some country really pisses me off !!!

Update by Kies

Hi just want to know...if i rooted my phone and i had upgrade my phone via Odin once it should be no problem for me to still get the upgrade via Kies for the latest FW isn´t it????
no problem for me to still get the upgrade via Kies for the latest FW isn´t it????
No Kies update server does not have your phones firmware on its check list its no longer updatable by kies as product codes firmware and hardware ID match nothing on the Kies server .
Possible to use spoof to inform Kies you have different firmware .
http://forum.xda-developers.com/showthread.php?p=11963455
jje

[Q] 2.3.3 via ODION - KIES "This device cannot be upgraded"

Hi,
I uploaded the 2.3.3 firmware as per this post by Ramad - http://forum.xda-developers.com/showthread.php?t=1011901 using ODIN.
However KIES takes forever to connect to the phone if it connects at all, and gives me the following message "This device cannot be upgraded"... why dows KIES suck so much and are there any workarounds besides using ODIN?
Because you have updated to the latest firmware.
PS. I never use kies to upgrade my phone
You updated your phone through Odin using stock rom .
Kies does not work with stock roms it works with the network supplied roms .
Buy a O2 phone it has O2 firmware use Kies and it reads O2 product code hardware ID and firmware version and upgrades if their is a later firmware from O2 .
Stock rom does not match product codes hardware id and firmware codes = no upgrade .
jje
Now that JVK is official, it can now be downloaded through Kies (yep you heard it right) reconnect again your phone and check the message. Last night I get that message. Now the message is "This is the latest firmware", it means Kies now recognize my F/W firmware and hence available for download
EDIT: I updated through ODIN a couple of months ago, was one of the first who flashed GB. Kies can still recognize my firmware
Well KIES is now recognizing my phone... after i rebooted my laptop. So i guess if someone is having problem, reboot your laptop and reconnect with KIES.

[Q] Kies says upgrade not supported

hi samsung Kies says your device not supported via upgrading with kies
am on kingdroid rom
any idea why i changed csc to xeu
I'm assuming you'd have to go back to stock ROM to upgrade via Kies.
Sent from my GT-N7000 using xda premium
anubis1126 said:
hi samsung Kies says your device not supported via upgrading with kies
am on kingdroid rom
any idea why i changed csc to xeu
Click to expand...
Click to collapse
You need to be on stock rom for kies to work, just download the stock rom you want to download through kies and use odin
kids says device software not supported for update
Hi all,
I don't think this is hijacking...seems similar problem.
I flashed to ICS before it was released, now want to update to official version via kies...so I flashed to this with odin (downloaded from samfirmware.com)
PDA: i9100BOKK1
PHONE: i9100BOKJ1
CSC: i9100TMUKK1
But when I connect to kies it still says the 'device software does not support updating via kies'. I've tried flashing lots of other gingerbread firmwares from samfirmwares.com (need gingerbread so kies detects it needs updating). Really stuck now. How do i find which original stock firmware to flash to get dues to update? Tried the list on xda but still cqn't get it to allow an update. Is there something else that can cause kies to give that error, or is it definitely that I've got the wrong stock firmware? If so, is there a sure fire way to get the right one? I've tried the xda branded firmware list, that's where I got the link for this firmware above. Please help!
Wrong IMEI --> no Update
Check your IMEI (*#06#). Do you have your original number or is it changed to 004999010440000?
When I didn't succeed with OTA/Kies-Updates I found that the "developer IMEI" was the reason.

[Q] help with update!!!!

i had charging problems with my note so i gave it in samsung care and got the mother board replaced, i received it today and got it with ics, i from india and here jb is released through kies, so i tried to update through kies and it says your device's current firmware version is not supported to update firmware via kies.....before i gave it to service center and when i tried to update ota it used to say you are in line soe kind kind of msg now it says no update available, kindly help me i want to update my phone to jb through kies!!!!!!
the screenshot isnt clear so cant say whats wrong.. but seems once of the parameters is not matching .. check for modem and csc
or use Odin to flash

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