Related
Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
plucky1975 said:
Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
Click to expand...
Click to collapse
All i9000THKTTTT Users,
I have finally fixed the "this device's version cannot be updated" error.
First, I uninstalled kies then download the kies from the link below.
samsungmobile.com.br/suporte/samsung-mobile-software.do
Choose Galaxy S then you should see program version available.
Download the program and update the program within kies.
This should fix the issue.
Let me know how it goes....
Only the latest KIES version does the update. The older version would say "this device's version cannot be updated". Thus, no need to uninstall/install, just update to latest version. At least for me.
I also had the same message and to fix it downloaded the latest kies version without uninstalling the old version.
Note my xp home computer now has problems connecting to kies since i upgraded but my windows 7 ultimate computer works like a dream.
Sent from my GT-I9000M using XDA App
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
maciekwar said:
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
Click to expand...
Click to collapse
How do i change that value?
I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update to 2.2 and Kies is saying that this version of the device cannot be updated. It's really annoying me and I really want OFFICIAL 2.2 on my phone. Any thoughts?
Current firmware version:-
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU).
On about phone:
2.1-update1
Baseband Version: I5500XWJG3
Kernel Version: 2.6.29-perf
[email protected]#1
Build Number: ERE27.XWJJ6
Please help as I really want to update my phone!
None of this flashing lark as I haven't a clue how to do it and I'd need step by step instructions etc and I want the legitimate 2.2 Android firmware.
Could I hand the phone to a Samsung mobile center?
If so how much?
Could they update to 2.2?
Is it free?
Is there a fault with the firmware?
Current firmware version:-
PDA:JP9 / PHONE:JP9 / CSC:JP9 (TPA).
On about phone:
2.2.1
Baseband Version: I9000RUBJP9
Kernel Version: 2.6.32.9
[email protected]#1
Build Number: Froyo.UBJP9
Please help as I really want to update my phone to the latest firmware please help.
Samsund don't provide updates to some countries via Kies
dadyal said:
Samsund don't provide updates to some countries via Kies
Click to expand...
Click to collapse
:O what?
so how am i supposed to update?? ><
This "cannot do" because you are in some country really pisses me off !!!
Today i got my phone back after a hardbrick, with a replaced motherboard, so extremely happy about that.
But the downside is, when i connect my note to my computer and open kies it says this:
Your Device does not support software upgrading via Kies.
Current firmware version: N7000XXLA6/N7000XENLA1/N7000XXLA4/N7000XXLA6 (XXX)
Could this be caused by the motherboard replacement i've recently got? In the way that parts of software does not match anymore?
second: Is there a non root fix for this?? No??!! any other fix?
Greetings Sam
Edit: before the hardbrick/motherboard swap, Kies searched/found updates
Your Device does not support software upgrading via Kies.
I have very same issue. Logic board replaced and since that Kies says no support for my device.
Current firmware version: PDA:LA6 / PHONE:LA4 / CSC:LA1 (XXX)
I would like to go into ICS but I am worried to do any firmware changes, in case they will not accept any other replacements if any issues. Any advice?
Thanks
I think its down to your computer already reconising the device as it was before try uninstalling kias and reinstall
I've did a connection troubleshoot problem checker thing. But that didn't help.. I'll try reinstalling the whole program+drivers maybe that's it?
i have same problem too.。 i already reinstall my pc windows 7. but it doesnt solve the problem.. i also unrootred my sgn ..but still the same
Sent from my GT-N7000 using XDA
As i expected, reinstalling didn't do the trick. So any other options?
E-mailed samsung yesterday but that will probarbly cost a week before i get an answer back that will not help.
dr ketan help me ..it seems that the csc not matching see my posting here
http://forum.xda-developers.com/showpost.php?p=26502080&postcount=2526
http://forum.xda-developers.com/showpost.php?p=26502550&postcount=2527
hornus said:
I have very same issue. Logic board replaced and since that Kies says no support for my device.
Current firmware version: PDA:LA6 / PHONE:LA4 / CSC:LA1 (XXX)
I would like to go into ICS but I am worried to do any firmware changes, in case they will not accept any other replacements if any issues. Any advice?
Thanks
Click to expand...
Click to collapse
The pcode is not activated from service center or corrupted had the same issue send it backvthey didn't fix it and got a replacement from the shop bought it. It is a problem caused/not solved from service center. Live with it or send it back.
Sent from my GT-N7000 using Tapatalk 2
Braxos said:
The pcode is not activated from service center or corrupted had the same issue send it backvthey didn't fix it and got a replacement from the shop bought it. It is a problem caused/not solved from service center. Live with it or send it back.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
than my question is, will i receive OTA updates? cause i can live without Kies, but idd like to recieve updates.
O yeah got an email back from Samsung support, they explained me how to instal kies.. very very helpful:s
samzoethout said:
Today i got my phone back after a hardbrick, with a replaced motherboard, so extremely happy about that.
But the downside is, when i connect my note to my computer and open kies it says this:
Your Device does not support software upgrading via Kies.
Current firmware version: N7000XXLA6/N7000XENLA1/N7000XXLA4/N7000XXLA6 (XXX)
Could this be caused by the motherboard replacement i've recently got? In the way that parts of software does not match anymore?
second: Is there a non root fix for this?? No??!! any other fix?
Greetings Sam
Edit: before the hardbrick/motherboard swap, Kies searched/found updates
Click to expand...
Click to collapse
Do This; i Got this Here On This Forum.
Change your CSC Code to German and upgrade via KIES; this will also factory reset your phone.
so on phone :
*#272*IMEI# then change the CSC to DBT.
Phone will reset.
Change language to English (bottom right icon)
follow prompts to setup
Connect to KIES and the phone will update to ICS.
When your finished, you change the CSC code back to whatever you had before
Aluyi said:
Do This; i Got this Here On This Forum.
Change your CSC Code to German and upgrade via KIES; this will also factory reset your phone.
so on phone :
*#272*IMEI# then change the CSC to DBT.
Phone will reset.
Change language to English (bottom right icon)
follow prompts to setup
Connect to KIES and the phone will update to ICS.
When your finished, you change the CSC code back to whatever you had before
Click to expand...
Click to collapse
thanks, allready tried that.. I have one with only XEN, nothing to choose further..
What i just did, flashed back to the first ROM available for my phone and country, still not working with Kies... But OTA updates did work, so if a new update is available i will receive it OTA i guess
Happy enough about that, dont really have the need to be rooted or have a custom ROM after the first attempt went really wrong(reason boardswap) but i like to have a fully working phone, also when connecting it to the Computer
I have tried do this too, but it will not let me change current CSC XEU. Don't know why. I have also tried copy and paste but no luck (
Once more! Flash change CSC change imei pray to God wipe rewipe ALL OF THEMA WILL NOT REPAIR IT send it to service center if it comes so back try to get a replacement/refund.
Sent from my GT-N7000 using Tapatalk 2
new kies update fixed it?
I had this exact same problem. But now looks like it's fixed. All of a sudden my Kies has started to recognize the fimware and tells me that the current version is the latest version!
So the new update of Kies fixed it?
My kies version is 2.3.2.12054_19
sudarshanpbhat said:
I had this exact same problem. But now looks like it's fixed. All of a sudden my Kies has started to recognize the fimware and tells me that the current version is the latest version!
So the new update of Kies fixed it?
My kies version is 2.3.2.12054_19[/QUOTE
From Serge75 : Hi gentleman ! could you try to send me your version 2.3.2.12054_19, I dont succeed to upgrade my version, looks like upgrading, but when I restart it, it's still with the previous installed version...
I guess installing it manually would more effecient. Could you send to me to [email protected], or could you give me a direct link where I could charge it directly, because Samsung Kies is not showing it ...
My greatest thanks and best regards
Could anyone tell me if I must change the Kies Version for the last in order to get the new ICS upgrade, or could I get it with any older Kies version ?
Serge75
Click to expand...
Click to collapse
The new version of Kies 2.3.2.12054/19 solved my problem now I can upgrade to ICS, but is it good idea? Is ICS better than GB?
Sent from my GT-N7000 using XDA
Hi guys.
I am unable to update my Galaxy Note by any means. Kies says that my device does not support software upgrading via Kies. When I tried OTA, I get a message saying Failed to update firmware.
This is not the ICS upgrade. This is a 72.29 MB upgrade rolled out months back. I have tried everything with Kies. It refuses to budge.
I have browsed several threads but none provided me with a working solution. I read that sometimes the firmware is flashed when you give the phone for repairing. I DID give my phone at the service centre once and was handed back a completely fresh install of the software.
I am very noob-y in matters related to kernels and CSC and odin. A detailed answer would be really helpful. Your patience and effort is appreciated.
Please help guys. Thanks!
You can update to the latest version of ICS for India using the PC Odin. Thats the fastest way of upgrading. Follow the instruction that Dr Ketan has for upgrading to the Indian Rom of ICS.
hope this helps.
download the stock ics from samfirmwares.com
download pc odin
enable usb debugging
unknown sources
open pc odin
just open pda and browse to the tar file and do not change any other options and flash
profest said:
Hi guys.
I am unable to update my Galaxy Note by any means. Kies says that my device does not support software upgrading via Kies. When I tried OTA, I get a message saying Failed to update firmware.
This is not the ICS upgrade. This is a 72.29 MB upgrade rolled out months back. I have tried everything with Kies. It refuses to budge.
I have browsed several threads but none provided me with a working solution. I read that sometimes the firmware is flashed when you give the phone for repairing. I DID give my phone at the service centre once and was handed back a completely fresh install of the software.
I am very noob-y in matters related to kernels and CSC and odin. A detailed answer would be really helpful. Your patience and effort is appreciated.
Please help guys. Thanks!
Click to expand...
Click to collapse
download indian ics and use pc odin to update..
see this Dr. Ketan's link http://forum.xda-developers.com/showthread.php?t=1667018
will wait for OTA update.. waited for such a longtime already!!
Karthikdoc - U dont have to wait for OTA update. It is already there.. Just keep refreshing .. I did a OTA update of Note to ICS almost a week ago .. and some even more earlier.
Profest - It would be good if you can go into
Settings --> About Phone
and provide us the Android version
Baseband version
Kernal version
Just want to make sure the samsung guys gave you a right flash and also to guide you in the right direction ..
Maybe factory reset will help.....
Afterall you will have to do it before upgrading to ICS.
Solve Kies problem with my Samsung GT-N7000
First i got kies update to 2.3.3
3 days later i got firmware update to DDLR6
After updating firmware successfully without any error
Next day I opened kies started showing error saying...
Your device does not support software update via kies
Current firmware ver. N7000DDLR6/N7000ODDLR2/N7000DDLR1/N7000DDLR6 (XXX)
I checked CSC showing - INU
Later i download ChecksamsungFW app from Google play and checked it also showing same error
Actual Version
N7000DDLR6/N7000ODDLR2/N7000DDLR1/N7000DDLR6
New version
Your devise cannot be upgraded by kies, may be with Odin..
Thanks
Same thing happening to me...Also my mobo was replaced by ssc when i bricked it
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
spencetj said:
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
Click to expand...
Click to collapse
no u won't lose language english is in the blood of every Rom
Download a uk rom a d flash it with odin if ur afraid of any network issues. Since yur going to update via ota it makes no diff. Ur bootloader will be updated to the knox bootloader. And since you are not going to root it... just use odin to flash official i9305 firmwares. You cant go wrong.
Sent from my GT-I9305 using Tapatalk
Thanks.
hayabusa08 said:
just use odin to flash official i9305 firmwares. You cant go wrong.
Click to expand...
Click to collapse
I hope you are right! I presume flashing the firmware will remove all the apps and data I have put on the phone? Alternatively if I just take the OTA update is it likely to cause any issues or you can't be sure what it will do? And will that also wipe all my current apps and data? I have all the standard stuff backed up but since I haven't rooted there is some app data that can't be backed up, as far as I know.
As i have experienced before... unrooted phones data is not possible to be backed up. Heard of helium but yet to use it. So you may actually find out more about Helium app. Another alternative is you can use Kies to back up data.
Secondly check your gsm and lte bands of your phone and the carrier that ur using in uk. If the carrier supports it then it should not be of any issues with connectivity. Sgp phones are unlocked and usable worldwide. I dont see any issues unless your phone is faulty.
Sent from my GT-I9305 using Tapatalk