Part of screen dead? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I recently picked up a note but am having two issues. Firstly I just can't get it to connect to my pc, it keeps saying the usb driver is invalid even though I've installed Kies with the driver.
Secondly there seems to be a patch of the screen that doesn't pick up the s pen. The whole screen seems to respond to touch but there is a cm patch that can't be written on. Has anyone come across this before? I could get it looked at under warranty but not sure it's worth it (I'd lose my glast screen protector)
If I did send it back and could get it connected to my pc is there anyway of backing it up so if the phone gets replaced I can just restore it and not have to go through the whole setup and app installation again and not lose my game save progress etc...
Appreciate any help or advice you can offer.

I've just answered part of my own question.!
The dead part of the screen with the S pen is caused by the magnetic clasp of my case. No idea why I didn't realise sooner.
Still struggling to connect by usb though. I've transfered everything over wifi which is slower but at least works but I'm still looking for a backup option that I assume will need usb so any help gratefully received.

Try settings /more /usb utilities /connect storage to pc.
Sent from my GT-N7000 using xda premium

Related

Urgent Help Needed

Hi all,
My topaz/diamond2 has just messed up in that the screen has gone strange. I will post pictures but basically the bottom half seems to have gone and you can see dots of the digitzer.
No picture is messed up and you can see the image perfectly fine so it seems like the digitizer is at fault.
I have noticed recently I have had an oily look to it around that area but dismissed it as my Diamond 1 got this eventually too however, it seems I should have paid more attention to it!
As a result, I cannot access my phone and am stuck on teh slide to unlock screen from the Windows 6.5 Tom provided.
I am not too worried about the hardware as it is well within the warranty however...
I urgently need to back the phone up. Unfortuntly, I cannot get any further on the phone and when I plug it in, while the system detects it, it detects it as a removable device and not the sync side of it.
All I need is to backup the basics into Outlook
Anyone know of a way around this? I don't know whether tools such as the mtty and so on can help get around this or not or some other tool that can force a backup?
I almost need control of the phone via windows but again, I can't install anything as I won't be able to hit any of the agreement yes/no buttons.
I appreciate any help you guys can give me on this!
Thanks
Try to connect to PC, then right click on Activesync, choose synchronize.
Welcome to the club of broken topaz screens...
And here I thought my phones were indestructable.
Unfortuntly, Activesync/windows mobile won't detect it as I set it to automatically be a removable device on the unit itself.
Panic over for the time being...found lots of threads on here about the screen and one of them had a clever suggestion about using selotape on it
Sure enough, the blob went away instantly so I'm back in the phone now.
Wish I took a picture now as I already emailed the company about warranty
If anyone has this problem AND you can ActiveSync but you still need to do more than just a basic backup, try out My Mobiler. Controls your mobile from a window on the desktop. Great for taking screenshots of issues, or just to show off. Also comes in handy when entering alot of contact information in or for sending long sms' to people.
I think the site is down at the moment but you should be able to download it from somewhere other than the official site if you do a bit of googling.
I've had no trouble using it on udK's wm6.5 R1, tESS 2.0 / 2.1, the latest energy rom, shadowlines test rom, and Tom Topaz 2.08

Trying to turn on usb debugging with completely unresponsive screen

Hey guys, got a busted i896 from someone, with the lcd AND digitizer both destroyed, phone boots up properly, can hear the audio when it boots, and notifications when i text it. My brother's gf has the EXACT same phone, (i896 from rogers). I have tried several ideas to turn debugging on, to no avail, my final thougt on this is maybe i could access the broken phone's system/data by placing the motherboard (from the broken screened one) into the fully functional phone? (as in swapping ONLY the motherboard).any thoughts on this? Would like to give it a shot, but as the fully working phone is her everyday phone, i am a little worried about crashing the working one.
Just to clarify, the main question is : if i take the motherboard out of the broken phone and put it in an identical phone, will that present any problems that may damage either device?
And also: i would assume the nand memory (system, data, etc.. (obviously not sd)) is located on the motherboard itself somewhere. Would this be a correct assumption to make?
If this were to work, my goal is simply to turn on usb debugging and maybe root, then put the boards back into their original phones and use the broken one for development purposes, so any other ideas to turn on usb debugging please post them (keeping in mind i can't use adb whatsoever because usb debugging is off, which is why i need to turn it on. And lcd is broken and digitizer completely unresponsive). The phone is a completely stock samsung galaxy s captivate (sgh-i896).
Sent from my GT-P7500 using xda app-developers app
khemical7 said:
Hey guys, got a busted i896 from someone, with the lcd AND digitizer both destroyed, phone boots up properly, can hear the audio when it boots, and notifications when i text it. My brother's gf has the EXACT same phone, (i896 from rogers). I have tried several ideas to turn debugging on, to no avail, my final thougt on this is maybe i could access the broken phone's system/data by placing the motherboard (from the broken screened one) into the fully functional phone? (as in swapping ONLY the motherboard).any thoughts on this? Would like to give it a shot, but as the fully working phone is her everyday phone, i am a little worried about crashing the working one.
Just to clarify, the main question is : if i take the motherboard out of the broken phone and put it in an identical phone, will that present any problems that may damage either device?
And also: i would assume the nand memory (system, data, etc.. (obviously not sd)) is located on the motherboard itself somewhere. Would this be a correct assumption to make?
If this were to work, my goal is simply to turn on usb debugging and maybe root, then put the boards back into their original phones and use the broken one for development purposes, so any other ideas to turn on usb debugging please post them (keeping in mind i can't use adb whatsoever because usb debugging is off, which is why i need to turn it on. And lcd is broken and digitizer completely unresponsive). The phone is a completely stock samsung galaxy s captivate (sgh-i896).
Sent from my GT-P7500 using xda app-developers app
Click to expand...
Click to collapse
Yeah, the processor, flash, etc. are on the mb. Swapping it would be a messy job and might damage both devices, so I would advise you from tampering with the internals.
nirajpant7 said:
Yeah, the processor, flash, etc. are on the mb. Swapping it would be a messy job and might damage both devices, so I would advise you from tampering with the internals.
Click to expand...
Click to collapse
I already went ahead and did the swap after a bit of research, everything went smoothly.
Sent from my GT-P7500 using xda app-developers app

[Q] Screen remains Black although Device still boots?

Hey Xda,
I'm certainly not a newbie to flashing/modding but this one puzzles me quite a bit:
Today I got a Galaxy Note from a good friend of mine, the device is still running on stock ROM and has never been rooted.
When I try to boot up the device you'll hear the usual boot sound and after a while the softkeys backlights will light up, while the screen won't. My friend reported to me that he had issues in the past connecting the device to any given windows PC, as they won't even recognize the device. I however can't verify this as I'm using arch Linux on almost all of my workstations.
The main objectives are:
- backing up the entire internal storage, because my friend produces music and there are lots of samples/unfinished tracks on this device
-eventually get this device working again.
The main problem is deciding whether the device has defective hardware or just somehow screwed up firmware.
The gameplan so far is backing the device up via adb if nothing else is working and then reflash the whole damn thing, if there is still no improvement I guess the hardware is to blame.
Any constructive advices on your end? It would be much appreciated as this seems to be a fairly common problem. Anyways I'll keep you up to date
Are there any touch haptic responses on the screen? Then this could be an issue of corrupt or wrong bootloader installed.
Try booting into recovery and/or download mode.
And check for a battery icon while charging and off.
A problem with the boot loader on stock android without even root sounds unlikely.
If the screen stays black, i thinks its very likely that the connector from the display came loose.
lucky you, the note is not that hard to take apart, and the connection should snap back in no problem. In fact, i think that should be stap one, check the connection.
About connecting to the pc, that could be more difficult. From the description i think the usb board is in need of replacement. Also a relatively common, cheap and easy fix, but make sure you get the same revision as the one you have now.
---------- Post added at 02:05 AM ---------- Previous post was at 01:49 AM ----------
Another idea would be to connect an mhl cable and use that to see what should be on the screen. This depends on the usb port being fine, but may be worth trying anyway.
So for the purpose of continuity I'll post any useful links I used along the way.
At first I'll back the device up. This will be no problem as adb works just fine on my Linux box with this device. The next step would be trying this:
http://forum.xda-developers.com/showpost.php?p=25202942&postcount=7
If that does not work I'm assuming defective hardware/or bad connection due to dust. I'll disassemble the device like this:
http://m.youtube.com/watch?v=N6CJy7...kZ4-Yg&usg=AFQjCNGp378LsVHTIBkf62THSVDqsWM7uQ
And clean up the connector/ribbon plug with isopropyl alcohol
I managed to reset my old account so I'll be posting from this one, not to cause any confusion...
if you are getting charging animation
or galaxy note logo on bootup
then you need to flash an alternate kernel or reflash original
else forsure there's something went wrong with your hardware

Dead LCD: How to recover data ?

Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
Does he have USB debugging enabled?
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
If the phone turns on and boots just plug it in the PC and you might be able to port them to the PC.
Sent from my Nexus 6 using XDA-Developers mobile app
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
Well a very annoying thing about Marshmallow is that the phone requires you to unlock it and select file share over usb mode otherwise it will only charge off a computer, if he had ADB enabled AND had it used on a computer in the past then you can do an ADB pull, but again on a new computer you'll have to confirm that you trust the computer to get adb to work. And even if he had TWRP recovery installed you'll still need to decrypt the phone using a passcode unless he used a unsecure lockscreen. Also if you have ADB access then you can use a chrome extension called "vysor" which mirrors the phone screen onto your computer to interact with it.
EDIT: just read pure stock...
Debugging is unfortunately off.
Is the actual screen destroyed, or just the digitizer?
If the actual screen is toast along with the digitizer, replacing the screen is the only means of retrieving his data. The good news in that regard is that taking apart the Nexus 6 is actually quite easy, based upon iFixit's teardown of the device.
If only the digitizer is gone, there may be some hope. Grab a USB OTG cable and a PC mouse. Connect the mouse to the OTG cable and plug the OTG cable into the MicroUSB port. Android should then generate a mouse cursor that you can use to maneuver around the device. From there you should be able to enable USB debugging if you want, or simply copy his data to Mega, Mediafire, Dropbox, or Google Drive for later retrieval.
I had the same thing happen to my N6. With nothing to lose, I banged it against my palm and saw the screen flicker. After a few more taps, I got the screen to come back long enough to back up data and get me through till a replacement arrived.

Nexus 6 unrecognizable by ANY computer

hey guys, title pretty much says it all. my phone isnt recognized by and computer or OS ive tried plugging it into. itll charge, but thats it. no data transfer. it isnt even recognized in fastboot, meaning if anything ever happened and i didnt have a backup, id by pretty screwed. and help or suggestions would be greatly appreciated.
Hi mate,
Have you tried other usb cables? Sometimes cable spoiled, the data part is not working it only charge the phone.
My usual recommendation - WugFresh Nexus Root Toolkit has an excellent walk-through of Pc driver setup.
mr.dude5660 said:
hey guys, title pretty much says it all. my phone isnt recognized by and computer or OS ive tried plugging it into. itll charge, but thats it. no data transfer. it isnt even recognized in fastboot, meaning if anything ever happened and i didnt have a backup, id by pretty screwed. and help or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
The Micro USB port is bad. Mine is exactly the same and no Quick Charge too. If it's still under warranty, Moto will replace it. They replaced mine with new IMEI. I understand there no way just to replace the port. Need to replace the whole motherboard. It's took about 10days to get it back for me. Well I just got this N6 from AZ Warehouse Deal about a month ago. I'd have to Return to AZ but couldn't give up this good deal.
Sadly, I don't believe it is, I got this thing A relatively short time after it came out. I guess I just have to hold out until I can get a new phone. Which makes me kind of sad, as this is the best phone I've ever owned
You have checked your driver setup, right? NRT is a great help in getting the PC set up properly.
It is likely because by default Android is set to charge only. You have to plug it into the USB, open phone, pull down the notification panel, select file transfer (mtp), and you should be good to go.
Edit: I used to have issues charging or file transfer, but I simply had to clean the charging port. It got clogged up with pocket lint. I found a hard thin plastic (like used in various retail packaging uses) cut into a small pick shape. Don't use anything metal because it could short out. Compressed air doesnt seem to do a very good job.
try Airdroid
hey guys, update, problem fixed. dont know how, but there was lint gathered in the charging port preventing the data exchange via usb. took a toothpick and scraped it out, no more problems. recongnized by my computer and adb/ fasboot works again. honestly, a little embarrassed that i hadnt figured that out in the first place, but i am pleased to report my phone is saved. thanks for all the suggestions.

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