Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
Does he have USB debugging enabled?
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
If the phone turns on and boots just plug it in the PC and you might be able to port them to the PC.
Sent from my Nexus 6 using XDA-Developers mobile app
grzechu51 said:
Hello
My friend has Nexus 6, or should I say had. Unfortunately, he dropped his phone really hard on concrete. LCD is completely dead. He is dumb enough to never make a backup of his photos etc. Is there any way to get his data back ? Phone is pure stock.
Thanks for any help
Click to expand...
Click to collapse
Well a very annoying thing about Marshmallow is that the phone requires you to unlock it and select file share over usb mode otherwise it will only charge off a computer, if he had ADB enabled AND had it used on a computer in the past then you can do an ADB pull, but again on a new computer you'll have to confirm that you trust the computer to get adb to work. And even if he had TWRP recovery installed you'll still need to decrypt the phone using a passcode unless he used a unsecure lockscreen. Also if you have ADB access then you can use a chrome extension called "vysor" which mirrors the phone screen onto your computer to interact with it.
EDIT: just read pure stock...
Debugging is unfortunately off.
Is the actual screen destroyed, or just the digitizer?
If the actual screen is toast along with the digitizer, replacing the screen is the only means of retrieving his data. The good news in that regard is that taking apart the Nexus 6 is actually quite easy, based upon iFixit's teardown of the device.
If only the digitizer is gone, there may be some hope. Grab a USB OTG cable and a PC mouse. Connect the mouse to the OTG cable and plug the OTG cable into the MicroUSB port. Android should then generate a mouse cursor that you can use to maneuver around the device. From there you should be able to enable USB debugging if you want, or simply copy his data to Mega, Mediafire, Dropbox, or Google Drive for later retrieval.
I had the same thing happen to my N6. With nothing to lose, I banged it against my palm and saw the screen flicker. After a few more taps, I got the screen to come back long enough to back up data and get me through till a replacement arrived.
Related
I recently picked up a note but am having two issues. Firstly I just can't get it to connect to my pc, it keeps saying the usb driver is invalid even though I've installed Kies with the driver.
Secondly there seems to be a patch of the screen that doesn't pick up the s pen. The whole screen seems to respond to touch but there is a cm patch that can't be written on. Has anyone come across this before? I could get it looked at under warranty but not sure it's worth it (I'd lose my glast screen protector)
If I did send it back and could get it connected to my pc is there anyway of backing it up so if the phone gets replaced I can just restore it and not have to go through the whole setup and app installation again and not lose my game save progress etc...
Appreciate any help or advice you can offer.
I've just answered part of my own question.!
The dead part of the screen with the S pen is caused by the magnetic clasp of my case. No idea why I didn't realise sooner.
Still struggling to connect by usb though. I've transfered everything over wifi which is slower but at least works but I'm still looking for a backup option that I assume will need usb so any help gratefully received.
Try settings /more /usb utilities /connect storage to pc.
Sent from my GT-N7000 using xda premium
Hey guys bout to beat my head against a wall on this one.
A buddy of mine "tired" to replace his front glass on his Moto X and ended up destroying it. Apparently he cooked it pretty well with a hair dryer on high in the process of trying to the glass off and fried the LCD and digitizer and possibly more. Anyway he brought me over a bag of parts and asked if i could retrieve his data. He was running unrooted stock with a locked bootloader and I'm assuming debugging turned off but not sure.
So this is the part i start hitting my head against the wall. After reassembling it without the LCD/digitizer assembly pluged in, I pluged it in via USB and it installs it's self as a MOTOROLA PHONE, and seams to be using the USB INPUT and HID Compliant Vendor Defined Device drivers. I cant for the life of me get it to use the right drivers. I've installed Motorola's driver/device manager and run the Motorola driver installer but nothing is working.
Really don't know that much about the Moto X as I don't own one myself but i'd assume that it should install as a specific device and not a generic MOTOROLA PHONE as well as using MTP drivers instead of USB INPUT
Basically though, short of the driver issues, my main question is. Is there anyway of pulling data from a headless, bootloader locked, ADB disabled device? I personally don't think there is but just in case i thought i'd ask.
Would rather not buy a new LCD/Digitizer assembly for $70 if the main board got fried from the heat of the hairdryer, but might have to if there's no other way, at least then I could see what going on.
Have checked though the forms and didn't see any other similar topics on this, so if I missed it please link it.
Thanks ahead of time.
~Ninjaboy837
Ninjaboy837 said:
Hey guys bout to beat my head against a wall on this one.
A buddy of mine "tired" to replace his front glass on his Moto X and ended up destroying it. Apparently he cooked it pretty well with a hair dryer on high in the process of trying to the glass off and fried the LCD and digitizer and possibly more. Anyway he brought me over a bag of parts and asked if i could retrieve his data. He was running unrooted stock with a locked bootloader and I'm assuming debugging turned off but not sure.
So this is the part i start hitting my head against the wall. After reassembling it without the LCD/digitizer assembly pluged in, I pluged it in via USB and it installs it's self as a MOTOROLA PHONE, and seams to be using the USB INPUT and HID Compliant Vendor Defined Device drivers. I cant for the life of me get it to use the right drivers. I've installed Motorola's driver/device manager and run the Motorola driver installer but nothing is working.
Really don't know that much about the Moto X as I don't own one myself but i'd assume that it should install as a specific device and not a generic MOTOROLA PHONE as well as using MTP drivers instead of USB INPUT
Basically though, short of the driver issues, my main question is. Is there anyway of pulling data from a headless, bootloader locked, ADB disabled device? I personally don't think there is but just in case i thought i'd ask.
Would rather not buy a new LCD/Digitizer assembly for $70 if the main board got fried from the heat of the hairdryer, but might have to if there's no other way, at least then I could see what going on.
Have checked though the forms and didn't see any other similar topics on this, so if I missed it please link it.
Thanks ahead of time.
~Ninjaboy837
Click to expand...
Click to collapse
Now , I'm not a hardware specialist or anything ,but , do you suppose you could somehow "Directly" access data from the NAND chip ?
Ref: " https://www.ifixit.com/Teardown/Motorola+Moto+X+Teardown/16867 "
I did a little research on the NAND chip, unfortunately there is an NDA in place, so you probably won't be able to find out what the pins are to access it. I have been wrong before. Problem with using the hair dryer on high is that heat=energy in motion, which can cause electron flow.
If your friend didn't take appropriate precautions, ie grounding himself, ESD pad, dry hands, it is possible he shorted the entire assembly, and all his data is destroyed, especially if he didn't disconnect the battery.
Finally, the bag of parts=sensitive electrical components in a heavily charged static bag. Chances are that could've killed any chance of getting data.
The reason that your computer is recognizing the device as a Motorola Phone and that is it is as a failsafe, the processor isn't completely dead and is doing what it can to help you, by trolling you.
Good Luck!
I picked up a 4.4.2 Moto X with a bad battery and a bad (broken panel, no display) screen assembly. It did the same as what you're describing when hooked up via USB. After installing a good battery and plugging in a working screen it booted right up without any trouble. Before the parts the phone would light a green LED in the earpiece when plugged into the charger. Unless he really super baked the crap out of it you can probably get it working with a screen and possibly a battery.
If you do need a screen I was looking at the $52 dollar option on ebay myself before I found another option, it's auction number 251892071870 .
I'd suggest trying this http://forum.xda-developers.com/showthread.php?t=2786395
You'd be able to run the recovery by pressing all three buttons when the device is off to get to the bootloader. Then when you guess that its loaded press volume down once, then volume up once. Then wait 10-30 seconds for recovery to load
tormin said:
I picked up a 4.4.2 Moto X with a bad battery and a bad (broken panel, no display) screen assembly. It did the same as what you're describing when hooked up via USB. After installing a good battery and plugging in a working screen it booted right up without any trouble. Before the parts the phone would light a green LED in the earpiece when plugged into the charger. Unless he really super baked the crap out of it you can probably get it working with a screen and possibly a battery.
If you do need a screen I was looking at the $52 dollar option on ebay myself before I found another option, it's auction number 251892071870 .
Click to expand...
Click to collapse
I might just have to try that, i did notice with the battery out and connected via USB the phone shows up as a USB INPUT, but as soon as you plug in the battery and the X8 computing system then it switches to MOTOROLA PHONE.
mrmidnight said:
I did a little research on the NAND chip, unfortunately there is an NDA in place, so you probably won't be able to find out what the pins are to access it. I have been wrong before. Problem with using the hair dryer on high is that heat=energy in motion, which can cause electron flow.
If your friend didn't take appropriate precautions, ie grounding himself, ESD pad, dry hands, it is possible he shorted the entire assembly, and all his data is destroyed, especially if he didn't disconnect the battery.
Finally, the bag of parts=sensitive electrical components in a heavily charged static bag. Chances are that could've killed any chance of getting data.
The reason that your computer is recognizing the device as a Motorola Phone and that is it is as a failsafe, the processor isn't completely dead and is doing what it can to help you, by trolling you.
Good Luck!
Click to expand...
Click to collapse
Yea, some people don't realize the big affects of not following little precautions.
Found a article on hackaday about reading NAND chips in place on the pcb might give that a try if all else fails.
http://hackaday.com/2010/12/24/reading-nand-flash-chips-without-removing-them/
http://www.uchobby.com/index.php/2007/05/05/read-embedded-flash-chips/
raddacle said:
I'd suggest trying this http://forum.xda-developers.com/showthread.php?t=2786395
You'd be able to run the recovery by pressing all three buttons when the device is off to get to the bootloader. Then when you guess that its loaded press volume down once, then volume up once. Then wait 10-30 seconds for recovery to load
Click to expand...
Click to collapse
When booting in to the Moto X's recovery does it start ADB? I'm not sure if ADB is enabled or not, but it's worth a shot. I've gotten spoiled with My TWRP recovery auto enabling ADB on recovery boot.
ooo just saw this, there might be hope after all
Ricky Divjakovski said:
for people who dont have adb enabled, i suggest you contact a kernel developer to automatically enable it in the default.prop and sideload the kernel in recovery!
i broke my S3 on stock so nothing was enabled.
i enabled adb via the default.prop and compiled the kernel and flashed in recovery(sideload).
now i have full control over the device.
Click to expand...
Click to collapse
Ninjaboy837 said:
When booting in to the Moto X's recovery does it start ADB? I'm not sure if ADB is enabled or not, but it's worth a shot. I've gotten spoiled with My TWRP recovery auto enabling ADB on recovery boot.
ooo just saw this, there might be hope after all
Click to expand...
Click to collapse
Hmm you know what, you're right. It seems Nexus devices have adb on stock recovery- Moto's don't. Though what you found might be gold, I hope you can bust out a modified kernel- or know someone who does.
EDIT: Though I don't know how you're going to get the Update.zip on the phone to flash it. Worse comes to worse you could plug a mouse into the phone and play a guessing game of what you're clicking on
hey guys, title pretty much says it all. my phone isnt recognized by and computer or OS ive tried plugging it into. itll charge, but thats it. no data transfer. it isnt even recognized in fastboot, meaning if anything ever happened and i didnt have a backup, id by pretty screwed. and help or suggestions would be greatly appreciated.
Hi mate,
Have you tried other usb cables? Sometimes cable spoiled, the data part is not working it only charge the phone.
My usual recommendation - WugFresh Nexus Root Toolkit has an excellent walk-through of Pc driver setup.
mr.dude5660 said:
hey guys, title pretty much says it all. my phone isnt recognized by and computer or OS ive tried plugging it into. itll charge, but thats it. no data transfer. it isnt even recognized in fastboot, meaning if anything ever happened and i didnt have a backup, id by pretty screwed. and help or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
The Micro USB port is bad. Mine is exactly the same and no Quick Charge too. If it's still under warranty, Moto will replace it. They replaced mine with new IMEI. I understand there no way just to replace the port. Need to replace the whole motherboard. It's took about 10days to get it back for me. Well I just got this N6 from AZ Warehouse Deal about a month ago. I'd have to Return to AZ but couldn't give up this good deal.
Sadly, I don't believe it is, I got this thing A relatively short time after it came out. I guess I just have to hold out until I can get a new phone. Which makes me kind of sad, as this is the best phone I've ever owned
You have checked your driver setup, right? NRT is a great help in getting the PC set up properly.
It is likely because by default Android is set to charge only. You have to plug it into the USB, open phone, pull down the notification panel, select file transfer (mtp), and you should be good to go.
Edit: I used to have issues charging or file transfer, but I simply had to clean the charging port. It got clogged up with pocket lint. I found a hard thin plastic (like used in various retail packaging uses) cut into a small pick shape. Don't use anything metal because it could short out. Compressed air doesnt seem to do a very good job.
try Airdroid
hey guys, update, problem fixed. dont know how, but there was lint gathered in the charging port preventing the data exchange via usb. took a toothpick and scraped it out, no more problems. recongnized by my computer and adb/ fasboot works again. honestly, a little embarrassed that i hadnt figured that out in the first place, but i am pleased to report my phone is saved. thanks for all the suggestions.
This forum has been so helpful to me when I've tried to root older devices or flash ROMs to change carriers. I'm hoping you can help with a more basic problem.
My son's S10 that is 13 months old basically just died yesterday with no warning. He woke up in the morning and had no display. The screen is just a bright white light. If I swipe down from the top I can see one tiny strip of the quick menu and can slide that strip up and down, but can't actually tap on any menu icons. (We have insurance through Best Buy, so $200 later, a new phone is on the way, but we're hoping to salvage some stuff off of it).
He didn't listen to me when we got our phones last summer and never set up Google Assistant, apparently never changed his contacts to be stored on Google instead of the phone, didn't use an SD card, and apparently never attempted a PC backup because USB debugging is not enabled (and I can't tap the screen to do it now).
The phone is backed up to Google Drive, but I don't think his pictures are. Is there any way to recover the pictures (and maybe the contacts, but we can live without those if we have to)?
I've tried using an OTG adapter (USB C to HDMI) on the TV. We see the lock screen but can't get to a place where we can enter the PIN.
I've tried APowerMirror, but can't do it without USB debugging.
I saw something that would let me try to something in Odin, but I have to boot the phone into download mode and I can't even power it off right now, unless I were to let the battery die.
ANY thoughts or solutions would be appreciated. TIA!
I've purchased a new case and an SD card for the new one and will be doing the setup myself this time!
Here are pics of what it looks like, if that helps (fix space before com to see):
drive.google. com/file/d/1ucsw4C-LA0wqcZ9ghmKYmZb0SIV5iimX/view?usp=sharing
drive.google. com/file/d/1ebYTG0OkAjqtxiXt3ijLeNDdi-Co5Shw/view?usp=sharing
prosan98 said:
This forum has been so helpful to me when I've tried to root older devices or flash ROMs to change carriers. I'm hoping you can help with a more basic problem.
My son's S10 that is 13 months old basically just died yesterday with no warning. He woke up in the morning and had no display. The screen is just a bright white light. If I swipe down from the top I can see one tiny strip of the quick menu and can slide that strip up and down, but can't actually tap on any menu icons. (We have insurance through Best Buy, so $200 later, a new phone is on the way, but we're hoping to salvage some stuff off of it).
He didn't listen to me when we got our phones last summer and never set up Google Assistant, apparently never changed his contacts to be stored on Google instead of the phone, didn't use an SD card, and apparently never attempted a PC backup because USB debugging is not enabled (and I can't tap the screen to do it now).
The phone is backed up to Google Drive, but I don't think his pictures are. Is there any way to recover the pictures (and maybe the contacts, but we can live without those if we have to)?
I've tried using an OTG adapter (USB C to HDMI) on the TV. We see the lock screen but can't get to a place where we can enter the PIN.
I've tried APowerMirror, but can't do it without USB debugging.
I saw something that would let me try to something in Odin, but I have to boot the phone into download mode and I can't even power it off right now, unless I were to let the battery die.
ANY thoughts or solutions would be appreciated. TIA!
I've purchased a new case and an SD card for the new one and will be doing the setup myself this time!
Here are pics of what it looks like, if that helps (fix space before com to see):
drive.google. com/file/d/1ucsw4C-LA0wqcZ9ghmKYmZb0SIV5iimX/view?usp=sharing
drive.google. com/file/d/1ebYTG0OkAjqtxiXt3ijLeNDdi-Co5Shw/view?usp=sharing
Click to expand...
Click to collapse
Turned out contacts were backed up after all So it's just the pictures missing. Pretty sure there's nothing I can do, but bumping just to see if there's any last thoughts. Letting the battery die so I can try booting in download mode. But USB debugging wasn't enabled, so I'm not super hopeful. (The alarm still goes off every morning at 11:30 and I can swipe the screen up to turn it off... so some part of it still functions).
Hello all.
My girlfriend dropped her S10, and the screen has smashed. The top ~20% of the screen is visible still, but the rest doesn't work. The screen is responsive some of the time - but hard to tell where I'm hitting anything... and becoming increasingly difficult to unlock (Might be locked out for ___ minutes? Can't tell!)
She's gotten a new phone as the cost of a new screen was prohibitive... but I'm trying to recover the data (photos) from the phone and not having much luck. Plugging in the USB, I'm unable to allow the access to the storage....
I've done a quick google search and have found plenty of 'free download' options (which you have to pay to use of course) to recover data.... is there any actual free tool anyone can point me to in order to get her photos off of the phone? Any help would be greatly appreciated!!!!
Hello nogoodname, try with USB adapter on usb-c with a mouse you should see the cursor is able to navigate.
If not as USB debugging not activated try with recuva or samsung dex
nogoodnames said:
Hello all.
My girlfriend dropped her S10, and the screen has smashed. The top ~20% of the screen is visible still, but the rest doesn't work. The screen is responsive some of the time - but hard to tell where I'm hitting anything... and becoming increasingly difficult to unlock (Might be locked out for ___ minutes? Can't tell!)
She's gotten a new phone as the cost of a new screen was prohibitive... but I'm trying to recover the data (photos) from the phone and not having much luck. Plugging in the USB, I'm unable to allow the access to the storage....
I've done a quick google search and have found plenty of 'free download' options (which you have to pay to use of course) to recover data.... is there any actual free tool anyone can point me to in order to get her photos off of the phone? Any help would be greatly appreciated!!!!
Click to expand...
Click to collapse
You will hardly be able to bring it back. I have everything that matters to me and on PC. In the case of something, I switch everything from PC to the phone. I am writing to you that from now you everything that is important to you, you save for PC.
meric57 said:
Hello nogoodname, try with USB adapter on usb-c with a mouse you should see the cursor is able to navigate.
If not as USB debugging not activated try with recuva or samsung dex
Click to expand...
Click to collapse
That's a good shout. I did actually manage to download Google Home .. then managed to cast the screen to my Nest Hub. Then I was able to see where I was touching and managed to allow access to the PC. Photos copied over successfully.
recuva / Dex...... I'll look into these to see if anything else wanted off the phone! Thank you!
ZmisiS said:
You will hardly be able to bring it back. I have everything that matters to me and on PC. In the case of something, I switch everything from PC to the phone. I am writing to you that from now you everything that is important to you, you save for PC.
Click to expand...
Click to collapse
Yeah... It's not my phone. All my stuff is backed up automatically. My girlfriend has learned a valuable lesson though!