[Q] Screen - Hard Reset or new digitizer - HTC Incredible S

Help/advice needed please?
My incredible S starting playing up with screen touches, didnt worry about it as it was sporadic. However I then lost the touch at the menu button, this prompted me to installMultitouch Vis Test and noticed that there was a double touch registration on the line up from the menu button. I then installed Screen Touch Test and this confirms there is a line from Menu button straight up the screen, as well as another line close to the left edge not registering any touch at all. The advice I am after is 1) is this a software issue as there is no visible damage, therefore do I go for a hard reset or 2)Is this a digitiser issue and do I go for a new digitiser (£50 from guy in the local shops or £15 of ebay and do it myself)
I have not rooted the rom the phone is all stock and not dropped or damaged it recently.
Cant be bothered with the pain of hard reset if I dont have to, but if it saves a digitiser I have no problem with that then. Equally dont want to get a new screen only to discover it needs a hard reset.
Thanks in advance.

Maybe you should try to boot into safe mode. You can do it by holding up or down volume button (don't remember which, try googling it) on boot when HTC splash screen appears (release power button first). This mode will start your phone without loading any application you installed. This way you can see if the issue is made by an application.
If it still don't work I would highly recommend doing hard reset. It is not that much complicated to reinstall after a hard reset. You can use an app like titanium backup to backup and then restore all your apps. I'm sure many people here can tell you that a hard reset is nothing because we are used to do it every time we flash a Rom and I for example do it at least 1 time a month.
Sent from my Incredible S using xda app-developers app

http://forum.xda-developers.com/showthread.php?t=1432289
Fixed screen, aftermath was damaged digitizer, however after a few days the digitizer kicked back in and worked fine. After a few month the screen became unusable. Long story short, I didn't replace the digitizer and it only got worse so I recommend that you replace it. If you do, I highly recommend getting the special tool for separating the glass and lcd from the housing.
Sent from my Incredible S using xda premium

Oh well very valuable lesson learned!! I bought a cheap £15 digitizer and tools from ebay and took time out on a saturday to replace it. First off the little tool to seperate the screens broke on first use...managed fine following the youtube videos. Separating the two screens was a bit tricky but eventually managed it. Then replaced the screen and connected/built it all back together. Switched it on and watched as it was obvious I had damaged the LCD, either during separation or putting it back together. There was no obvious damage but it was goosed.
Decided to take it to the local guy at the shopping centre with the little booth to see how much to replace both. Was quoted £80-85 and told it would be end of the week.....ah nearly a week without my smartphone! Got a text message on Monday lunchtime telling me its fixed and that would £70, got there and he only charged me £65. Phone display is better, phone is more responsive and less sluggish that it was before too, and this was without a hard reset. Very happy as was dreading a hard reset.
Lesson learned, dont attempt to replace screens on own, leave it to the guys that change about 30-40 each day.
I presume the sluggishness of the phone was related to the screen problems also. Was contemplating a new phone, but can hold off now until Windows Phones 8 get their act together and one of the manufacturers decide to make a phone that fits my needs.
Thanks for advice guys.

Related

Tilt no longer enjoys being touched.

So, i'm usually quiet on these forums. Just reading, trying roms, etc. But here is something that has me stumped. Last thursday my phone crapped out. When i woke up and looked at it (it was connected to my laptop/charging) Applications were opening left and right, i couldn't close any of them because stuff kept opening. I tried to soft reboot it and it didn't help. Once it rebooted stuff started opening itself at random again. I ended up pulling the SIM and battery out and leaving it for 5 minutes. When i put it back and powered it up the touch screen no longer worked, but apps weren't opening on their own.
What gives?
I have hard reset (which means it's waiting for me to touch the screen to setup my rom), i have also taken off the screen protector (in case it had something stuck under it. Neither of these things helped. Per the forums I got a new screen, just put it in, and the touch screen doesn't work still... I'm drawing a blank here can anyone give me some advice. Going back to my Prophet for the time being but I HATE not having a keyboard (and it's slower than molasses)
have you tried flashing a new rom via sd?
Check that the screen protector has not moved under the front bezel and keeps pressing your touchscreen.
Robert
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Any other suggestions?
fiddelm3742 said:
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Click to expand...
Click to collapse
Similar problem happened to my Kaiser phone, although no multiple files opened, the phone just won't react to any touching, not stylus pen either. So I first soft reset, then hard reset, none of them works, now the phone can Sync alright, but the screen just stands on the Window Mobile screen, saying "Tap the screen to set up your window mobile device"
I only have this new phone for <3 weeks.
I went to HTC site, want to download a latest ROM file from them, after typing in the S/N, it won't let me, saying that ROM is not suitable for my phone.
So now I am download ROM file from this site, will choose one to flash the phone, see whether it works.
I will call HTC tech support tomorrow after Thanksgiving, see what they suggest
Hope some gurus here can also make some suggestion, Thanks!
Well I replaced the LCD and the new LCD works great, but the screen still doesn't respond to touches. What gives?! I hard reset and I got past the windows screen alignment thing by creating a welcome.not file but it's still pretty much worthless w/o a touch screen. Anyone have any suggestions?
Whoa, i thought something odd was going on. Never mind i got entirely the wrong idea.
Ha, not the case.
Anyone know if a flex cable would fix my issue? I dont really know what the felx cable is for but i've seen posts about people replacing them w/ LCD problems. I don't know if it is touch screen related or not, and i'm kind of tired of buying parts that don't fix my problem
please just flash a new rom whch ever you want (for some reason i thought you said that it keeps restarting your device because if that was the case the only option you would have was to flash via sd as activesync would load long enough for you to get a connection to flash from the computer)..trust me just try it..what have you got to lose
I reflashed one yesterday actually. The newest HyperDragon (which is looks like a new one is available today) It wasn't rebooting but initially windows were popping open left and right so i restarted it a couple of times(which i first had the problem, not yesterday) Yesterday it worked like any normal rom w/o the ability to touch. Anywho, after the flash of a different rom. No luck. I'm thinking it's a hardware problem of some sort but as i've already replaced the LCD i have no idea what?
yah thats sounds funky..you can bring it in for a warranty exchange either at a local DSC or over the phone (that is if your with att) and if not call HTC..all devcies come with a 16 or 18 month warranty
Well I called ATT yesterday, apparently I purchased the phone On Oct 17th 2007 which means It's out of warranty (apparently it has a 12 month warranty?) So it sounds like I'm SOL. So, i guess I'm off to ebay to try and fine a phone that I can canibalize to try and get mine going again.
touch screen
this may sound dum but when you replaced the screen did you replace the touch part as this is different from the screen
Well I picked up this
http://www.blackberry8100parts.com/...B3-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-70.html
which includes the digitizer (from what I know it's all one part when they send it to you) The screen has the digitizer built in. So i replaced the part they sent me.
I just stated having this issue. My touchscreen stopped responding to touches over the weekend while the keyboard was extended. I just took the phone apart to make sure everything was connected right & put it back together, & now the touchscreen doesn't work at all. This sucks!
Any news? i'm having the same problem: no response at all, stuck at "Tap the screen to set up Windows Mobile-based device"
An interesting problem with screen
well my tilt fell out of the car holster while using gps and i suspect the screen hit my gear shift. I didn't notice anything odd after i put the battery back in it (yeah it fell that hard lol). Later that night I went to check mail and noticed something not right. Turns out my screen seems to have been pushed in a bit. Well here's the issues I've noticed so far: All the touch responses seem fine except for 1) the screen alignment doesn't register taps, but otherwise the touchscreen works and 2) on the htc home screen, I can't tap the house icon unless I tap any other icon first.
Initially I thought there was some pressure or deformation right at that particular spot, but it reacts the exact same way in landscape mode. I can't tap the house icon first; I have to tap something else first, then the icon works fine until I open a program or something and go back to the home screen. Then I simply have to tap weather or something and then home.
I'd reflash the rom or do a hard reset, but the screen alignment didn't work when I tried it so I didn't want to get stuck at the "tap your screen to begin" part.
Any ideas or do I just need to buy another screen or maybe just the digitizer. the amount the screen seems recessed is maybe a millimeter at most. Just enough so that I noticed a difference when touching contacts just above the housing. I tried cleaning by using a business card and running between screen and housing. Ohh... and one more thing... when I open the cube and then close it, I get what I refer to a static frazzle for split second and it goes back to normal. That only happened a couple of times after the business card thing. Do you think I just loosened a connection? damn... I still haven't taken it apart yet. Think I need to. Any help appreciated.
If your screen does not work, you can still use your phone. There is an app that you use on your computer that acts as the touch screen. This also works when the screen craps out.
http://www.sparus-software.com/spip.php?page=download&lang=en&ref=at&t=tilt
(EveryWAN Remote Support Personal Edition - Free download)
yeah -- my touchscreen didn't crap out totally, it just got muffed up when I dropped it a bit. Well, i went ahead and installed codefreaks remote screen alignment thing and did a hard reset. Well, the hardreset did the trick w/out the need for anything else. The alignment worked and everything. So, i'm back in business. Everything seems to work properly, except that my screen is still recessed a tad; but, that's not a big deal really.

Think your Digitizer is broken?

Think again, before you purchase a new one or think you are capable of replacing it, when you're actually not.
Last week I was replacing a screen protector because the previous was getting dust underneath the corners. After replacing the screen protector I was not receiving any response from the touchscreen because I probably pressed down too hard on the screen. I proceeded with several soft resets and finally caved in to do a hard reset (which I hate performing because it is a pain reinstalling data, resynchronizing, and installing apps). After the hard reset touch screen was still unresponsive, which sucked because I arrived at the alignment screen.
So here is what I did. I opened the tilt screen and proceeded to push with little strength from the back side (where your sim card is placed) with my thumbs in a forward position, while gently massaging the screen with my remaining eight fingers. I then used those eight fingers, while proceeding to push outward with my thumbs, and pushed inward. Sure enough my screen was responsive again.
So before you decide to purchase a new digitizer try my technique because you have nothing to lose.
thanks for the cheap, but helpful technique
hope all is well hadn't seen you around for a while.
Interesting... does this make the device more fragile.. i.e. a slight drop or nudge and no response again?
Glad your device is working again!
It sure does look like a nice thalassotherapy for the phone anyway .
I don't understand why people are capable of replacing a digitizer. I replaced one.
drewcam888 said:
I don't understand why people are capable of replacing a digitizer. I replaced one.
Click to expand...
Click to collapse
I am more than capable of replacing one. At the time, I did not have a device I wanted to use as a backup because they were for sale. All I had available was a rinky dink Moto with hardly any contacts saved to my sim.
Over the past year I have read numerous stories on this forum and others while people applying their screen protector and suddenly their touchscreen was no longer working. Then as they were spending money and time replacing their digitizer, only to find out it wasn't as easy as they thought.
I was upset that my device wasn't working and figured, "hell I'll push it in the opposite position", which I did. The touchscreen works just as well as before.
I'm having the same problem (not responsive to screen taps), but I'm not quite getting the procedure you described. Are you trying to push the screen harder from the back side - and how much pressure are you using?

[Q] Touch screen dead spots

This may be a problem beyond the scope of android, but seeing as I'm running it, I thought I'd try here first.
I've noticed that the lower left hand side of my screen has a "dead spot" where touch is simply not registered. To illustrate, I went to screen calibration's test screen and drew a straight line along the edge of the screen. (See Attachment)
I've tried recalibrating the screen (manually and resetting to default calibration) as well as wiping data and reinstalling the system. Reinstalling the system worked once, but then the problem came back and subsequent reinstalls did not fix the issue.
I'm running Incubus26jc super froyo [RLS 12] on the 15-07-10 340X480 Froyo Kernel.
Anyone else seen anything like this? As far as I can tell, the problem is not getting any worse. Currently, it's only a hindrance when trying to use keys in that region, but I can work around it by switching to and from landscape. It's a bit of a hassle, so I'm hoping someone may be able to shed some light on the situation.
I was sure it was hardware until the system reinstall fixed it, but am now baffled as I can no longer replicate the fix.
I have not tried reinstalling the kernel but will at some point in the next day or so. I'd like to avoid switching back to WM to check if the problem persists, but may have to... we'll see. Doing everything I can to make this phone last until the Incredible month of February when I'm up for an upgrade.
dont know the issue resolution... but i have the same with my touch vogue.. and in the same 'area' apparently as well.
hard for me to hit the 'a' key on my keyboard. hehe
I'm glad to see I'm not the only one... anyone else?
Bottom right corner for me... I was able to calibrate around it but it took a few tries.
Sent from my Full Android on Vogue using XDA App
The sensitivity across my screen was inconsistent some time ago. I found that years of my abuse had taken a tole on the exterior of my phone. It eventually got worse and I bought a new housing (with a new digitizer) on ebay for a reasonable price. If it is hardware then it really isn't that hard to fix if you like taking things apart.
If you're sure that win mo accepts input from that part of the screen then nevermind my post. I would play with a painting app though and investigate the hardware further.
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
In any case, my investment in a hew housing was well worth it considering how modern my old phone has become thanks to the developers here.
gooph said:
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
Click to expand...
Click to collapse
In my case, no - when drawing a straight line down or across the screen, the line starts 'moving' away from the stylus (like the picture in the OP).
Gah... now it's shutting itself off randomly and the dead spot has grown. Not good at all.
Yeah, mine was better for a while then 'slid' again. I ended up swapping the digitizer with my other Vogue and things are back to normal.
Sent from my Full Android on Vogue using XDA App
I have another vogue, but am weary of doing anything like that. How hard was it to get done?
All you need to do is switch the front half of the housing rather than the digitizer itself- it's not hard. There's a teardown guide somewhere in the forum, Google Vogue teardown and it should be at the top.
Sent from my Full Android on Vogue using XDA App
The only thing that worries me is that my spare vogue exists because it was dropped in a muddy puddle. I'm hoping the water damage isn't too bad. Guess we'll just have to see.
it is really annoying
I have the exact same problem and I too thought it was a hardware issue till I saw this Thread. I was ignoring it till two days ago when it started really bugging me. Now, I don't even need to press any button and it automatically gets pressed around the curve and I have a google search box there, so it keeps on searching for eee or sss randomly and started draining my battery. Is there a proper fix for this?
I thought I'd chime in too... I could never seem to calibrate the touchscreen properly in either Android or Debian. Changing the screen resolution (i.e. msmfb scaling) seems to have no effect, whether it's 240x320 or 640x480. Any area within 5mm or so of the edges of the LCD will register as the edge, making "A" and several other keys on the virtual keyboard impossible to hit. Passing calibration values to the kernel didn't seem to fix anything, but it's possible I was using them the wrong way...
i have the same kind of problem on my Kaiser... i think its realted to hardware... either the housing or the digitizer...
I am experiencing the same problem on X10 mini pro. the same screen spot exactly, i have to try very hard to get z or x or shift to work. Sometimes when I try locking the screen and unlocking it back, it works.
update
so after a very long time with this problem i decided to change the digitizer and problem is gonne. visualy the broken digitizer had nothing wrong with it. The fix was fairly easy though, there is no glued parts involved into getting a new digitizer on the u20i.
Touch Screen
I just bought a brand new Cubot One and it looks more than perfect! It has just a little problem with the touch screen ( I think its the software, need ROM change). There is a dead line on the right side of the screen that touch doesn't work at all. Any solutions? Anyone faced that before? Can I fix it myself or do I have to send it back for replacement? Is there any video or guide that shows its done?
I uploaded a video on YouTube to show the problem but i cant post it yet.. (new member)
You can write "Cubot One touch screen problem" and it's the 1st one.
Thank You!

[Help] Motorola Droid parts of touch screen unresponsive.

So basically I've had my Droid 1 since March of 2010, I LOVE my phone. Today I was out in the sun, and it just started freaking out, I put it on a table from my cool pocket for literally 4 minutes. Now two things are happening:
the soft key search button has stopped working(keyboard one still works), and the place where the back button is on my soft keyboard is borked.
Is there anything I can try/do to possibly attempt to fix the problem? I've never run into an issue like this before. :/
okay... so I gave it to my brother to look at and suddenly it's working again...
Is there anything that could cause this?
We don't really know what causes the touchscreen issue but we suspect that the moisture is the main problem. Also, a defective or improper charging or a bad flex cable can lead to something like that. I am facing exactly the same problem (paradoxally, after flashing a new ROM - coincidence maybe) but here it didn't dissappear. I will replace the digitizer. I think it's the only way to get rid of it. If it shows up again, I'm sorry!
When do you plan to change out your digitizer? If anything I'd love to see your results before I go for it.
Oh the joys of being a broke college student.
The same problem happened to my D1!! If it re-occurs then it means that your digitizer has broken. The only solution is to replace it or buy a new phone (If you do a search on "Droid" and "digitizer" you will find many people who have had this same problem)
I researched repair stores and finally settled on a place called Mission Repair in KS (missionrepair.com). Sent my precious Droid to them on a Tuesday and got it back as good as new on Friday for a cost (including Fedex) of around $90 - certainly a lot cheaper than a new phone.
Has been working fine again since.
I heard it is a common issue on the phone, you can use an application like multitouch visualizer (on the market) to check the functional parts of the screen.
The problem I have is with the keyboard, I was using the right key to pass the pages on kindle for android and now I have to press it harder, it also happened with one of the space buttons, thanks god those are 3...
Ends up I'm not entirely retarded, and got the extended warranty for 1.99 extra month. I traded it in, but the replacement has same issues. Might be time to upgrade my phone...
Try replacing Flex cable instead of digitizer.
If it's not damaged.. hold off on the digitalizer and cable replacement.. grab ya some descant packets (do not eat bags that come with new items that can't stand any moisture) ziplock it up with them.. with battery out of it.. leave it over night.. bam..
BRITT#OGDROID
Oh.. and the OG doesn't like sweaty pockets or extreme humidity.. it's definitely your problem if not damaged.. bet you're in the south..
BRITT#OGDROID

An confusing issue regarding the infamous phone screen - Presses itself erratically

I want to give some context.
I have owned my Z1 since release on a contract. I have previously had the screen replaced twice and it worked fine afterwards.
However, I had dropped the phone resulting in the top of the screen cracking. Got it replaced by a local phone repair shop.
The result was a new phone screen, a white edge just over half way down the screen might be worth noting. The repair man said it was a warranty sticker on the screen they put in. (Sounds silly)
Anyway, the resultant problem is not exactly like what i've seen on many threads.
My phone now decides to press itself erratically. Usually after swiping and trying to press delete on the keyboard would it start acting up.
My remedy: Hard reset(Didn't work), factory reset(didn't work), upgrade from 4.4 to 5.1(I think, newest software) and to my surprise the issue remains. So after the repair man replacing the screen twice and ensuring that i'd done my best with little to no phone knowledge, I still have this problem.
There's many threads detailing problems, some linking to apk's that are "calibration software", some that say you can change calibration.ini but no helpful replies or expanding info on the threads.
Can anyone tell me if they've had any luck with this or anyone who has knowledge of what I should do next (E.g "there's no fix guy, you'll have to sell it and move on") as i'm starting to assume these screens are very tedious to deal with
Remove the plastic protector and put a tempered glass protector

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