Database Develop

tytn 2 on O2

Hi,
I have seen a couple of threads of people enquiring about the Tytn2 on O2 network. "Aparrently" O2 are releasing their version of the Tytn2 the XDA Steller on the 26th November.
Has anyone heard ant different.
Cheers

My man at O2 Corporate has told me the Stallar will be released on the 19th of November, but the shops don't seem to know that yet.

I was hopeless, then decided to upgrade to Nokia E90 a week ago.
sigh...

I'm sure they had release dates in September and October that went by without a result! Still
coolsmartphone.com
modaco
And a picture thanks to 4winmobile.com
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Actually, seem to be a lot of pics if you look through the directory listings Here
Cheers
Steve

Now on 02's site coming soon.....
http://shop.o2.co.uk/ComingSoon

it's called the stella?!
all the while i thought it's called the stellar!

I gave up...heard so many dates........now the o2 website says december 2007.
Also on the website, the title is Stella and the writing below says Stellar...which is it?

I gave up too and bought a BT GPS receiver for my HTC Universal. I was really only looking to this device for the integrated GPS and didn't want to loose the keyboard of the Uni by going to another device without. Now I have that I really don't know if I'll bother upgrading unless O2 offer me a really good deal!
I hope it is the Stellar though as if it's the Stella it'll probably be "reasuringly expensive"
Until it's on the available phones list, I'm not holding my breath...

mattwong2120 said:
it's called the stella?!
all the while i thought it's called the stellar!
Click to expand...
Click to collapse
There's only one Stella and it comes from Belgium and it's nice and refreshing (especially after ten pints)
Who would buy a Tytn 2 on O2 in the UK, the phone has been designed for high speed comms, which O2 don't have and when they do have it they charge a fortune for it with there excessive data charges.

Now avilable!!
Phoned the 0800 number on the xda site and they have them in stock now....on business tariffs though....
Called the normal user number, they say its due this week and their systems have not been updated yet, will take 48hrs or so.

Got mine ordered, should be with me tomorrow apparently, but i have a feeling it wont be (dont ask me why)
Got it free on a £36 12 month contract
800 mins
1000 texts
Chuffed

I'm an upgrade customer and this is what they gave me
600 mins
1000 text
unilimted o2 to o2 calls
18 month contract
the tarrif is 20 quid
i added premium insurance for 7.50 quid
i added web bolt on for 7.50 quid
and they are willing to throw in a 2gb memory card for an extra 10 quid
oh, and i get the phone for free...
happy man, i am

I called earlier and the best they could offer me was:
18 month
£90 for Phone
£35/month
600mins
300texts
I told them I'd think about it.
Just called orange and they offered me:
18month
FREE phone
£30/month
300mins
400texts
Did you guy's speak to the retention department and/or ask to leave so you could get those deals?

Just my luck! O2's customer service systems are now down and I can't upgrade!!
1 lady told me they prob won't be fixed till 2mo, I called immediately and a guy told me they reckon it would be fixed by 7pm!
I want to order my Stellar! It's not fair!

Good deal, but i will never get an 18 month contract. They were offering me everything to get me to jump to an 18 month

any one got co-pilot with their order

Funny, they never mentioned it when i placed my order.

Yay! Their systems came back up and I managed to get the following:
18month
FREE phone
£30/month
600mins
1000texts
Just saved myself £180!!
I wasn't keen on the 18 month either, but because I am an O2 Select customer I can upgrade after 15 months, not too bad.
I asked O2 a couple of times about CoPilot but was told that it is not included with this phone. Only with the Orbit. Still considering using the money I just saved to purchase it tho, if only there was a demo.

churchwa said:
Got mine ordered, should be with me tomorrow apparently, but i have a feeling it wont be (dont ask me why)
Got it free on a £36 12 month contract
800 mins
1000 texts
Chuffed
Click to expand...
Click to collapse
Thats a damn good deal....hey I'm on a upgrade, my current tariff is 800min£40/m 'Select Customer' what ever that is.... do you think they will give me free Stellar?

roks said:
do you think they will give me free Stellar?
Click to expand...
Click to collapse
Not sure if they'd give it to you free to start with, but tell them Orange will give you it for free and they will almost certainly change their minds.

For those of us in the UK

Hey guys/girls, hope fully tomorrow will be the day we get some sort of info. After speaking with a rep who I beleive to be honest, ( I've spoken to a lot of them) he told me a few things that have settled my mind. Because I was promised info by email yesterday, I said 'i understand you have gotten a lot of crap off people complaining and stuff probably shouting down the phone' he said yes we're all very stressed because in honesty it has nothing to do with us, we're just the messenger, 'so don't shoot us' he told me that multiple meetings are being held each day for a while now and that today the topic of the TNT delivery for the UK, and that all of our tablets are sitting in a warehouse down in London or where ever, after they got off the plane on Friday. You will get info in the next 2 days and he said 'I myself have spoken to a higher rep who passed messages on to the big guys who have taken into consideration what's going on and we do apologise, and that I'm sure you will be compensated for you're he inconvenience in some way.
If he was telling the truth, he seemed like a good guy though. We could even have them tomorrow, he said that the tracking numbers won't get sent to us till the device is actually on the truck, hence why we haven't heard anything yet. But let's hope for the best we might see some results tomorrow.
I know how eager everyone is at this point and also were dissappointed. But hopefully we won't be held up much longer.

Thanks for letting us know. I am waiting for it here in UK as well. I've been to Currys today in Bracknell, but a guy there said it's not coming to them until September.
That's because of some store changes though. I'm going to check Reading, maybe even tomorrow. I was going to hit London's HMV, but 16th July is said to be only the pre-order day.

Thanks for this heads up
I for one don't care about being compensated. To be honest they're still shipping earlier than I expected in the UK, so I'm all good!
Very nice to know we should hear something tomorrow or Tuesday though. Will be sure to check back here if I get anything through.

Really hope we hear something tomorrow

I was also going to check out HMV, but I realised they will only make me send it back to Asus if there's an issue which could take weeks. It's really not worth the two day wait.

Im so excited I could wee!!!!!

Tbh I'm not that bothered, it'll just be a nice surprise when it does arrive and then I'll have to do the legend of Zelda thing of holding it above my head while running back to my under ground lab

Ah cool I'm glad to hear that, thanks for the info mate!

There is a sticky for all discussion relating to orders from the Play Store.
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However, while I have your attention...
Jonnyn93 said:
...but I realised they will only make me send it back to Asus if there's an issue...
Click to expand...
Click to collapse
That would be illegal.
The Sale of Goods Act states that it is the retailer's responsibility to deal with faulty goods, not the manufacturer's. HMV could not legally refuse to handle warranty issues themselves.
Initially, you have a right of rejection if the goods are not fit for purpose, which means you can demand a refund or replacement. There is no fixed period for this as the law has to cover everything from fresh fruit to fidge-freezers and clearly an appropriate rejection period for one would not be appropriate for the other. Normally for electronics, it's between 14 and 28 days though some retailers offer longer or shorter periods.
After that, for the remainder of the first 6 months, HMV would have to either have the tablet repaired or replaced or prove that the fault was not inherent at the time of sale (ie if it were caused by wear and tear, it wouldn't get fixed - but the same applies with most warranties anyway). Then after the first 6 months, for anywhere up to 6 years, you still have legal rights obliging the retailer to help you provided you can prove the fault was inherent at the time of sale.
Now, true, HMV could simply send the tablets on to Asus but that would at least potentially save you the cost of postage.
Not to mention, the Sale of Goods Act also states that any repairs undertaken by the retailer must be completed within a reasonable length of time and without significant inconvenience to the customer - meaning that if it were to take weeks and weeks, you could demand a replacement unit instead; something you couldn't do if you sent it away to Asus yourself.
It pays to know your legal rights.

Called Google Play - Unreal!!!!!

I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.

It's all caps level "pathetic" that a helldesk phone jokey isn't able to push your order past all the others that are backed up too? Seriously?

Thank you for creating you're own thread for a story we've read over and over. Hopefully things work out for you after Wednesday..seeing how many people have yet to get their pre-orders shipped and most won't recieve it a whole day before wednesday. But I took the time to read your rant. I'm not mad that you wanted to be heard...
Sent from my SAMSUNG-SGH-I747 using xda premium

i just received the tracking info on my ups account and it will be deliver tom July 17 from 9am to 7pm or early.. preordered June29th
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Can we get a mod to close this useless thread ur taking up valuable Forum real estate with this non sense just post it in to the PS thread not make ur own start complaining with everyone else we are all in the same boat

Shout it out your window, instead of posting it on the forum and wasting other people's time.

Nothing ridiculous at all. It shpped mid-july like they said. And you agreed to paying shipping. If you're that upset cancel your order and wait longer.
Sent from my SPH-D710 using xda app-developers app

Great first post, OP. You'll do just fine here.

*facepalm*

Ha ha that is precisely what I was thinking.
Sent from my Galaxy Nexus using xda app-developers app

n7n7 said:
I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.
Click to expand...
Click to collapse
Cool Story, Bro.

Should have preordered earlier, mine is shipped today preordered on the 28th. Be here tomm
Sent from my Galaxy Nexus using Tapatalk 2

I just went to the store Saturday and picked mine up $279 out the door. The universe has a strange way of giving back what you give it.
Sent from my Nexus 7 using xda app-developers app

There is a sticky for discussing Play Store orders
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FYI: Canadian preorders (possibly more) can get shipping waived...

After reading the news that I am still to wait 1-2 weeks for my 16 GB device to ship, I immediately called Google and waited 45 minutes to speak with Chris. I voiced my frustrations over the fact that this had been my SEVENTH call to Google since Thursday and that I want to cancel my order.
He put me on hold, and came back with some interesting news:
1) They have no problem cancelling because of my particular situation (ordered on the 27th, spoke to them 7 times, got different answers...)
2) I can still keep the shipment, refuse it at the door or accept it and then return it within 15 days INCLUDING a full refund to the shipping
3) If I choose to keep it, again because of my specific circumstance, they would be willing to waive the shipping charge on delivery
They also explained to me that Australia is getting their 16 GB devices before Canada because of the SKUs on their specific devices; they ordered these devices specific to each country and they can't rightly send Canadians Australian devices (bull****? I'm not sure...)
Hello Ricky,
Thank you for contacting Google. It was a pleasure getting to speak with
you today. As promised, I have submitted a request to have your shipping
charge waived due to the unexpected delay.
In the meantime, if you have any additional feedback that you'd like to
pass along, please feel free to reply to this email. Your responses will
automatically go to the specialist looking at your case.
Thanks again for your patience and understanding.
Regards,
Chris
The Google Play Team
Click to expand...
Click to collapse
So I'm going to keep the shipment and start looking around Montreal to find a 16 GB one. If I don't, I'll accept the package and get the shipping waived. If I can find one, I'll just return it free of charge.
One last thing: he also said he'd be VERY surprised if the people who bought from the Play store don't get something else as a courtesy as a result of this mishap...

rickytenzer said:
After reading the news that I am still to wait 1-2 weeks for my 16 GB device to ship, I immediately called Google and waited 45 minutes to speak with Chris. I voiced my frustrations over the fact that this had been my SEVENTH call to Google since Thursday and that I want to cancel my order.
He put me on hold, and came back with some interesting news:
1) They have no problem cancelling because of my particular situation (ordered on the 27th, spoke to them 7 times, got different answers...)
2) I can still keep the shipment, refuse it at the door or accept it and then return it within 15 days INCLUDING a full refund to the shipping
3) If I choose to keep it, again because of my specific circumstance, they would be willing to waive the shipping charge on delivery
They also explained to me that Australia is getting their 16 GB devices before Canada because of the SKUs on their specific devices; they ordered these devices specific to each country and they can't rightly send Canadians Australian devices (bull****? I'm not sure...)
So I'm going to keep the shipment and start looking around Montreal to find a 16 GB one. If I don't, I'll accept the package and get the shipping waived. If I can find one, I'll just return it free of charge.
One last thing: he also said he'd be VERY surprised if the people who bought from the Play store don't get something else as a courtesy as a result of this mishap...
Click to expand...
Click to collapse
After reading this I tried calling the 416-915-8200 only to get a message to call back in business hours, I may get up super-early tomorrow to call in.

You're calling the wrong #! 185583NEXUS
Sent from my GT-I9100 using xda premium

There is a sticky for discussing Play Store orders
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So Pending + Pre Order doesn't mean you're good... My N4 Saga

So I just wanna give you a heads up just in case anybody else is in the same situation as I am.
Here's the story:
I'm outside the US currently, but VPN'ed to use my US card and ship to my house in FL.
- Camped out with everybody hoping for a midnight est launch
- Waited up till 3am est for a midnight west coast launch
- Lost my mind when I saw people posting that it's live at 8:30 instead of 9 pst
- Damn near destroyed f5 and despite quite a few errors, a 16GB finally processed!
- Was worried cause I got this error:
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- Opted not to try place another order for fear of amex blocking the charge and since i'm currently out of the US, and since it says I have 7 days to resolve payment before the order is cancelled
- Check AMEX, the transaction is there in pending!
- Shortly after, got a confirmation email and was happy!
- Google Wallet status: Pending
- Play Store status: Pre-Order
- Called Google to just be sure since I saw people with confirmed and shipping estimates. After the normal procedure, collecting name, email etc. the girl says to me, sorry, I hate to tell you this but your order is is going to eventually be cancelled, you card was not charged.
- Got this follow up email from her:
Thank you for calling Google Play Support, it was a pleasure assisting you with your concerns. I understand that you would like verify the purchase of your Nexus 4 device.
I've reviewed your situation and can confirm that your credit card wasn't charged for your pending order and will eventually cancel the order.
http://www.google.com/support/wallet/bin/answer.py?hl=en&answer=105940 for more information about authorizations.
If you have additional questions, please feel free to respond to this email. Enjoy the rest of your day.
Click to expand...
Click to collapse
- Call back, a guy answers this time and says "don't worry, you're good, it'll be shipping out in a soon."
- Call back a third time and the guy says, no, I don't think it's going through but we're reviewing the order/account. You should reply to the email the other rep sent you for better assistance.
The moral of the story boys and girls, even if you got a confirmation email and everything looks good, be proactive and find out the details. So it looks like i'm not getting a 16GB N4 this round. So if anybody ordered an extra one by accident and wants to be a good samaritan, definitely hit me up... :fingers-crossed:

So the fact that it says Pending has nothing to do with it. There was a problem charging your card. I don't see how this relates to anything considering Google Wallet usually says pending until it is shipped/charged.

My order says pending / pre-ordered but it went through without any issue. ( talked to 2 google rep )
Sent from my teapot. :3

yea mine charged the card for a hold talked to a Rep about 2 horus ago and he said it should ship within 24-48 hours. I have a ship date of the 15th on the order page. Also on the top of that SS on your post how it says they had a problem. to me that says there was a problem most likely like you said with your CC and thats why it didn't go through where alot of ppl did not have a problem with their CC and it showed a hold and they are fine.

my tax was $9 higher

I saw the charges show up in AMEX and then got the confirmation email so I thought it was safe to think the card eventually went through. Also since it said i'd have 7 days to modify the payment if needs be and I got an order number I thought I should be cool.
When I saw a bunch of other people getting Pending/Pre Order status and I didn't have a declined or cancelled status further made me think all was well.
Anyhow, I replied to the email so who knows, maybe they will work something out, maybe not, at this point i'll just have to wait and see.

I also got the error didn't process card message when I completed my order. 20 minutes later it showed up in my wallet followed by the confirmation email.
It now shows:
so maybe you'll get lucky :fingers-crossed:

Well i used a debit card from Bank of America, and as soon as i charged $800+ dollars for 2 16gb and 2 bumpers, i got an email from my bank saying 'Detected Irregular Activity' asking me to call them to confirm that it was an authorized payment. Everything is fine, still says shipping estimate: Nov 15 and its still pending.

My order was pending but now its been charged and processed.
Sent from my GT-N7100 using xda premium

lookitzjohnny said:
Well i used a debit card from Bank of America, and as soon as i charged $800+ dollars for 2 16gb and 2 bumpers, i got an email from my bank saying 'Detected Irregular Activity' asking me to call them to confirm that it was an authorized payment. Everything is fine, still says shipping estimate: Nov 15 and its still pending.
Click to expand...
Click to collapse
Funny, I got the same, and I only ordered one phone. Called up and talked to a BofA rep and she said just that the online purchase flagged their system. Seems strange, buying a phone doesn't seem like a crazy fraudulent charge..

GOOD NEWS!
After four calls and 3 emails I finally got some good news!
Spoke to a guy and he told me everything is a go. I heard that before, but when I checked my play store status, it changed from Pre-Order to:
He also said, just wait for the tracking number, should be on it's way soon!
:highfive: