[Q] Can't download from the Playstore post 4.2/Help - Nexus 7 General

Solved: See my last post in this thread.
Hi:
I just updated to 4.2 and now can't download from the playstore. There are updates available but whenever I try, I get the following error:
Update for xxx could not be downloaded due to an error. Error retrieving information from server. [RPC:S-5:AEC-0])
Pretty fundamental problem. Any ideas?
Tom

I have the same exact problem.
Sent from my Nexus 7 using xda premium

same here!

Me too. Already cleared cache and data of the play store app.

I've tried clearing cache and data from the Google Play Store in Apps as well as a force stop but no luck. I did the same with Google Play Services but still no luck. I've seen websites that recommend deleting your account and then adding it back in but I don't know if it's a good idea with the N7
Tom

I can confirm that deleting your Google account and re-adding it solves the problem.
Sent from my Nexus 7 using xda premium

Success!
Go to accounts >Google >Remove account.
Reboot device.
Again Settings>Account >Google >Log In.
Solution found at:
http://forum.ucweb.com/forum.php?mod=viewthread&tid=46355
I'm back in business.
Tom

Worked for me too. No reboot necessary.

That commonly happens for stopping and clearing data of Google Framework services. Also break Push Notifications in some cases.
Fixes:
1. Clear data and cache of Play Store or
2. Remove and re add Google account and worst scenario
3. Factory Reset
Sent from my SPH-D710/Nexus7 using Tapatalk v2.4.1

thenrik said:
Success!
Go to accounts >Google >Remove account.
Reboot device.
Again Settings>Account >Google >Log In.
Solution found at:
http://forum.ucweb.com/forum.php?mod=viewthread&tid=46355
I'm back in business.
Tom
Click to expand...
Click to collapse
That fixed for me. Thanks!

Omar04 said:
That commonly happens for stopping and clearing data of Google Framework services. Also break Push Notifications in some cases.
Fixes:
1. Clear data and cache of Play Store or
2. Remove and re add Google account and worst scenario
3. Factory Reset
Sent from my SPH-D710/Nexus7 using Tapatalk v2.4.1
Click to expand...
Click to collapse
i confirm option 2 worked for me on my galaxy nexus (GSM international) on 4.1.2

p3ngwin said:
i confirm option 2 worked for me on my galaxy nexus (GSM international) on 4.1.2
Click to expand...
Click to collapse
For the option 2, do i need to re-install everything?

hkultraman said:
For the option 2, do i need to re-install everything?
Click to expand...
Click to collapse
no re-install needed.
when you remove your Google account it warns you will "remove contacts, messages, and other data from the phone", but it is not as bad as it sounds because it is NOT your personal data, files, pics, vids, etc it is ONLY the Google synced data like contacts, messages, etc that YOU WILL get back when you re-add the Google account and re-sync.
TL;DR removing your Google sync account and re-adding it results in NOTHING lost and fixed the problem for me

p3ngwin said:
no re-install needed.
when you remove your Google account it warns you will "remove contacts, messages, and other data from the phone", but it is not as bad as it sounds because it is NOT your personal data, files, pics, vids, etc it is ONLY the Google synced data like contacts, messages, etc that YOU WILL get back when you re-add the Google account and re-sync.
TL;DR removing your Google sync account and re-adding it results in NOTHING lost and fixed the problem for me
Click to expand...
Click to collapse
So i don't need to install my app again? the only thing i care is take long to re-install my app
many thx

I've had this issue numerous times with the play store not just on 4.2 update, a good set of steps to follow to recover from this and most other store and sync issues:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to 'Google Play Store', 'Google Services Framework' and 'Google Play Services' and complete the following three steps for each:
Click on 'Force Close'
Click on 'Clear Data'
Click on 'Uninstall Updates'
4. Go into your Google account and disable all the sync options so nothing is ticked.
5. Reboot your device now, do not run any of the applications.
6. Re-enable all your sync options under your Google account
7. Re-Boot again, now you can go and try the Play store and let everything sync back up, should all be 'hey ho pip and dandy'.
I know deleting your account and re-enabling solves it, but I think it's always helpful to have different ideas and options

Related

[Q] Logging out of Play Store

Hi,
I was doing a favour for someone who asked me to root their Kindle and install the Play Store.
I did this and I tested it with my own gmail account and everything is working perfect. However, now I want to give them back their tablet, but I can't see where I can remove my account/logout from the Play Store. Obviously, giving them back the tablet with my account logged in is out of the question.
I tried going into Applications and clearing the app's data. I also tried wiping the data in Titanium Backup. Neither worked.
Can anyone help me here?
Thanks.
Do you have 2-Step Verification enabled in your Gmail account? You could try revoking access to the device from your account management page I think.
No, I don't have 2 step verification.
Would it be worth my time to enable it just so this persons Play Store won't log me in? Surely there must be a way I can remove the Play Store, reinstall it, and let them log in?
When I was installing it initially, the steps told me to log in, and then continue with further steps where it upgrades the Play Store to the latest version and does some other stuff. If I could delay those steps, or put them into a shell script to be run from the terminal once this person logged in, then I suppose that would be good too.
Thanks.
Had this problem on a cheap tablet that I got play store on for a friend, add another account (theirs) then you can remove yours
Sent from my GT-P3110 using xda app-developers app
Hi,
Thanks but that doesnt work either. The problem is that the actual "Accounts and Sync" menu isnt in the settings. The only indication I have of my account is in the Play Store app, when you go into Menu and Accounts. Its related to the locked down version of the Kindle OS I think.
It looks like I might have to wipe the whole tablet and put on a custom ROM.
Actually. I think I figured out a way of doing this.
I had my gmail account setup to use the Play Store, and had Gmail synced apparently. Then I added a second account but I hadnt opened the Gmail app yet. When I did, it asked me to setup sync for my second account since it was the first time I'd opened Gmail since I added the 2nd one. This gives a link to the default Android "Accounts & Sync" menu, in the form of a button at the bottom of the app.
I was able to go in there and delete my 2 accounts. So it seems we can get into the Accounts menu through a back door in Gmail!
PS, I tried it again to add the 2 accounts and make sure I could reproduce it, but it just went to my Gmail inbox and showed me my emails for my first account. Then I pressed the drop down menu up the top left of the app and it showed my 2 inboxes. I clicked the 2nd one and it then gave me the sync menu buttons again and I could reproduce it, ie delete both my accounts.
Now if only I could get the menu/nav bar to stay on when I don't unlock it straight away after a reboot, then I'd be done!
How did you you added a second account?
Hi, I'm exactly in this same situation.
eoinzy said:
Actually. I think I figured out a way of doing this.
I had my gmail account setup to use the Play Store, and had Gmail synced apparently. Then I added a second account
Click to expand...
Click to collapse
How did you added a second account?
eoinzy said:
but I hadnt opened the Gmail app yet. When I did, it asked me to setup sync for my second account since it was the first time I'd opened Gmail since I added the 2nd one. This gives a link to the default Android "Accounts & Sync" menu, in the form of a button at the bottom of the app.
I was able to go in there and delete my 2 accounts. So it seems we can get into the Accounts menu through a back door in Gmail!
PS, I tried it again to add the 2 accounts and make sure I could reproduce it, but it just went to my Gmail inbox and showed me my emails for my first account. Then I pressed the drop down menu up the top left of the app and it showed my 2 inboxes. I clicked the 2nd one and it then gave me the sync menu buttons again and I could reproduce it, ie delete both my accounts.
Now if only I could get the menu/nav bar to stay on when I don't unlock it straight away after a reboot, then I'd be done!
Click to expand...
Click to collapse
Did you try the Google account from the settings menu. Tap on Google account then account name then remove. Then add new account.
Sent from my Amazon Kindle Fire2 using xda app-developers app
Possible fix
When I downloaded Google Play onto my fire 10 HD I downloaded 4 apk (Google services framework, Google play services, Google account manager and Google play store)
Once I'd done that I mistakenly logged into Play on the wrong account.
When I went back to the home screen there was a 'Google setting' app icon there.
I tapped that icon and went to 'Google Account - info, security & personalisation', from there if you tap the small arrow at the end of the email address it gives you the option to use another account.
I added the other account and am now able to switch between email accounts.
Hope that helps.
Kas101 said:
When I downloaded Google Play onto my fire 10 HD I downloaded 4 apk (Google services framework, Google play services, Google account manager and Google play store)
Once I'd done that I mistakenly logged into Play on the wrong account.
When I went back to the home screen there was a 'Google setting' app icon there.
I tapped that icon and went to 'Google Account - info, security & personalisation', from there if you tap the small arrow at the end of the email address it gives you the option to use another account.
I added the other account and am now able to switch between email accounts.
Hope that helps.
Click to expand...
Click to collapse
That worked to add an account but i'm still not sure how to delete the other one!
Parafly said:
That worked to add an account but i'm still not sure how to delete the other one!
Click to expand...
Click to collapse
Gmail app - > Settings-> three dots on top right corner "Manage accounts" - you''ll see users and account menu. Done.
Chotkach said:
Gmail app - > Settings-> three dots on top right corner "Manage accounts" - you''ll see users and account menu. Done.
Click to expand...
Click to collapse
It doesn't work for me on 5.6.4.0. It gives me two options, open with Settings or Show mode. Neither would have google account removed.
Log Out of PLaystore Remotely
eoinzy said:
Hi,
I was doing a favour for someone who asked me to root their Kindle and install the Play Store.
I did this and I tested it with my own gmail account and everything is working perfect. However, now I want to give them back their tablet, but I can't see where I can remove my account/logout from the Play Store. Obviously, giving them back the tablet with my account logged in is out of the question.
I tried going into Applications and clearing the app's data. I also tried wiping the data in Titanium Backup. Neither worked.
Can anyone help me here?
Thanks.
Click to expand...
Click to collapse
This is quite easy and a two-minute task:
Open Plyastore on your PC/Laptop
Sign in to the play store using the same Gmail ID you want to remove from any device.
Once signed in Navigate to the setting by clicking on the Gear icon on the upper right corner of the screen.
Here you will find all the devices connected to your account.
Simply click and remove the device.
This will help you to remove the device or logout of the play store remotely.
This is the easiest and most effective way.
As @eoinzy & @Chotkach mentioned (Thank you)
1. Install Gmail app (Don't question it. Just do it)
Sign in.
Go to setting.
Manage account and here you can easily remove Play Store information.

Problems with Play Store syncing - multiple devices

Hi, i need your help...
I have two HTC One, one is mine and one of my girlfriend... i restored a nandroid backup of my htc one into her phone and i removed all accounts and all personal data... but despite i have done this, when from my desktop pc i select install on a google play store app both phones download the app... and the strange thing is that we have different google accounts.... i tried removing and reinstalling google play apk , and i tried deleting data of google play services but nothing to do...
anyone of you may suggest me something to solve this problem?
thanks to all
A.C.
When you installed your nandroid on her phone, you overwrote your email account/play registration onto her phone
Open the Play store app, click on the 3 dots top right
Choose settings click on Account, tap on add account add GF's Google account details
choose account to use

[Q] Google account sync error - "Sync is currently experiencing problems..."

[Q] Google account sync error - "Sync is currently experiencing problems..."
Hi guys,
I'm having issues with my Google account sync.
Google Play Music is causing my account to have a sync error.
I get the error message:
Sync is currently experiencing problems. It will be back shortly.
Click to expand...
Click to collapse
And there is a sync icon with an exclamation point (!) by Google Play Music, when I press into my Google Account in Settings.
It's been like this for a few days now and I feel it's affecting my battery life, as the failed sync re-tries again and again.
Some forums have suggested disabling 2-step verification, removing the Google account and then adding it back, clearing app cache, etc.
I've done it all with no success.
For what it's worth, if I un-check the Google Play Music sync box and run the "Sync Now," sync all, their are no errors and the UI shows a successful sync icon.
I'm not sure what's going on here.
Thanks,
-Donnie
Moto X
4.4.2
Sprint
Try removing your Google account and then add it back. That sometimes fixes it.
Sent from my XT1056 using XDA Premium 4 mobile app
I just came across your post from a Google search and thought I would post my solution. This literally happened to me today out of nowhere(never had a problem before) and it totally stumped and frustrated me to no end. I tried cache reset, factory reset, all that bulls**t and it didn't work.
This is how I finally got sync to work:
>>login into your Google account from a web browser eg: google.com, play.google.com, wherever
>>in the upper right corner go to where it shows your profile info, click on your picture, and click Account
>>on the next screen click Security
>>where it says Account Permissions click View All
>>you have 2 choices: you can revoke access on everything you see or just extra devices. Personally, I had 4 Droid DNA's and 4 Nexus 7's listed from where I've done factory resets or ROM installs and I had to reauthorize my Google account. All I did was revoke access for the ones that said "no activity in the past 60 days". Within seconds Google Play was already auto-updating apps on my phone, I couldn't believe it.
This may not work for you but it's how I got it to work. Good luck.
Google looks to be having issues today so I would bet that's the problem
http://www.androidpolice.com/2014/0...-services-are-experiencing-outages-right-now/
Sent from my xt1060vzwDE

Gmail sync issues.....

Anyone else having issues these past few days with their desktop Gmail inbox not showing as read, when you've already read it on your Nexus 6?
I just started having these issues and have no idea what caused them. I'm rooted and unlocked, running stock 5.1.1 LVY48F, Verizon
I've never had this problem before. I'm thinking it's connected to the fact I just pushed the stagefright update to LVY48F this past weekend.
I've checked settings and everything, no idea how to fix this.
Thanks-
Anyone?
Been trying to figure this out and cannot.
I restored my backup of LMY47Z and I'm still having this problem. This tells me it isn't the ROM that's affecting it.
All I know is I'll view numerous emails on my Nexus 6 through GMail app at work, come home and that same email is shown as unread on GMail on my Macbook Pro via Chrome browser.
This is driving me nuts! Cannot figure this out.
MVLJR said:
Anyone?
Been trying to figure this out and cannot.
I restored my backup of LMY47Z and I'm still having this problem. This tells me it isn't the ROM that's affecting it.
All I know is I'll view numerous emails on my Nexus 6 through GMail app at work, come home and that same email is shown as unread on GMail on my Macbook Pro via Chrome browser.
This is driving me nuts! Cannot figure this out.
Click to expand...
Click to collapse
For me this started with my N6 no longer visible in Device Manager
Few basic steps. https://support.google.com/mail/troubleshooter/2650727?hl=en
Then try this. It worked for me.
1: Disable auto sync (Settings > Data Usage > Menu > Auto-sync Data).
2: Navigate to Apps > View all (this means com.**.**.** apps, not just apps you can download).
3: Find Download Manager: Disable it, and enable it.
4: Find Google Play Services, clear data & cache.
5: Find Google Play Store, clear data and cache.
6: Find Google Service Framework, clear data, and cache, and then disable and re-enable.
7: Find GMail, clear cache, and data.
8: Reboot your phone.
9: Open Gmail, get prompted to sync all your data again. I had to manually select Sync Now to get things going.
Witek_M said:
For me this started with my N6 no longer visible in Device Manager
Few basic steps. https://support.google.com/mail/troubleshooter/2650727?hl=en
Then try this. It worked for me.
1: Disable auto sync (Settings > Data Usage > Menu > Auto-sync Data).
2: Navigate to Apps > View all (this means com.**.**.** apps, not just apps you can download).
3: Find Download Manager: Disable it, and enable it.
4: Find Google Play Services, clear data & cache.
5: Find Google Play Store, clear data and cache.
6: Find Google Service Framework, clear data, and cache, and then disable and re-enable.
7: Find GMail, clear cache, and data.
8: Reboot your phone.
9: Open Gmail, get prompted to sync all your data again. I had to manually select Sync Now to get things going.
Click to expand...
Click to collapse
Thanks
I installed a new ROM and all is well again.
No idea what caused that to happen.
Appreciate the input

Can't get New Contacts to sync from Phone to Google

I've tried clearing cache, wiping, reinstalling a new Rom, new Gapps. No matter I try I can't seem to get new contacts which I create on my device to then get synced to my Google account.
*Yes, I'm saving my new contact to my Google account (not to my phone's SIM card)
*Yes I've made sure that Contacts is syncing, and have tried forcing a manual sync numerous times. It says that has synced, and will even download new contacts I create on my Google account (on a computer)
Any ideas?
Running CrDroid 7.1.2
Nexus 6
Which contacts app are you using? Not familiar with that ROM so I don't know if it might come with an AOSP contacts app?
In the google app, in the edit contact screen, right at the top (under the picture) is where it'll tell you where it is saving the contact. Just to double check that account is correct on the contacts that aren't syncing?
In settings -> apps -> contacts app, are the permissions all enabled? Is there more than one contacts app listed? If so, disable the one you're not using.
I think you said you checked this, but in settings -> apps -> accounts -> Google is contacts enabled? And settings -> apps -> accounts -> the 3-dot menu is auto-sync checked?
There's always the age-old; turn sync on/off multiple times thing ☺
The last thing I would try is to remove the account from my phone then add it back. There was a day when that process felt like part of the ROM flashing procedure. ?
jon.s.nelson said:
... I create on my Google account (on a computer)
Click to expand...
Click to collapse
First try https://mail.google.com to check if you logged in with the same account on your phone.
NLBeev said:
First try https://mail.google.com to check if you logged in with the same account on your phone.
Click to expand...
Click to collapse
I am. Is that a problem?
*edit: I signed out from the browser, and still have the issue.
jon.s.nelson said:
...I signed out from the browser, and still have the issue.
Click to expand...
Click to collapse
That was only to check the internet connection and access to your Gmail account.
The post of @ktmom doesn't solve the sync issue. In that case you could try to install the Google contacts app from the play store.
@NLBeev
@jon.s.nelson
I assumed that there was internet available since in the OP it was stated that contacts which had been updated online via a PC were being downloaded to the phone.
The choke point seems to be getting the contacts created on the phone to sync up to google. That's why I focused on app related issues, with the end point being a hiccup in the actual account on the phone.
ktmom said:
... I focused on app related issues, with the end point being a hiccup in the actual account on the phone.
Click to expand...
Click to collapse
Yes. The security update of September contains a new Google contacts app.
Good to know. I'm using PN and we don't have an update yet.

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