I just hung up with htc. I sent my 2 Kaisers in for repair since I just recieved my touch pro.(yes i spend too much money on phones) I was talked down to like a 4 yr old by the first guy, then after DEMANDING that I speak with a supervisor, he transfered me to Britney (1-888-617-1113) She told me that one of my phones, the one that I sent back for the z key and h key hard to press...Told me I need a new motherboard and lcd! for the low low price of $438.15! I said, how do you get to a motherboard and an lcd when I had problems with 2 keys being hard to press? She replied that the technition said he couldnt get the lcd to start up (being an eet, I asked if they test upon arrival or after initial tear down (we are a pioneer service center and people are human) was my reply to her after I learned they tear down for initial testing. Am I just up in the night or is this the most ridiculous load of B.S. I have heard for sending in a phone with 2 bad keys! does anyone know if the keyboard is part of the motherboard? Its not like you couldnt just go and buy a new phone at att and do a "gutswap" and return it! (I dont like to be that guy but Britney is making me!) I just need someone elses opinion...
thanks for listening to my RANT!
Boomin
?
Everybody's different but....I've called them a few times and had nothing but ...." sorry I can't help you with that ".......So I had to figure it out on my own.......
Peace
Mike
boomin said:
I just hung up with htc. I sent my 2 Kaisers in for repair since I just recieved my touch pro.(yes i spend too much money on phones) I was talked down to like a 4 yr old by the first guy, then after DEMANDING that I speak with a supervisor, he transfered me to Britney (1-888-617-1113) She told me that one of my phones, the one that I sent back for the z key and h key hard to press...Told me I need a new motherboard and lcd! for the low low price of $438.15! I said, how do you get to a motherboard and an lcd when I had problems with 2 keys being hard to press? She replied that the technition said he couldnt get the lcd to start up (being an eet, I asked if they test upon arrival or after initial tear down (we are a pioneer service center and people are human) was my reply to her after I learned they tear down for initial testing. Am I just up in the night or is this the most ridiculous load of B.S. I have heard for sending in a phone with 2 bad keys! does anyone know if the keyboard is part of the motherboard? Its not like you couldnt just go and buy a new phone at att and do a "gutswap" and return it! (I dont like to be that guy but Britney is making me!) I just need someone elses opinion...
thanks for listening to my RANT!
Boomin
Click to expand...
Click to collapse
Did you pay for it yet.
Companies like HTC is why places like this exist. I deal with the HTC technicians on a daily basis. I swear i think I would be better off dealing with a french fry cook at McDonalds.
Hi I have a Polish Milestone with 2.1 from I get a lot of complaints from friends that they don't hear me well during phone calls. I think it has something to do with Crystaltalk. Does anybody has the same or does anybody knows a solution for this?
Hi there, I've got the same problem and I'm discussing about it on another forum, in Italian language, but we didn't find any solution yet. Do you speak Italian? Have you find other informations around on it?
Hi,
it seems that this issue is, sadly, common to a lot of Droid/Milestone owners.
If you check the Motorola owners' forum, under the Milestone section, there is a "mechanical" solution!
Unfortunately it is not a problem of software...pls go to motorola owners forums and search for the thread: "Motorola milestone horrible sound quality issues please advise"
I tried it and it worked.
In poor words it seems that a metal band on the back of the ear speaker (under a plastic cover) is vibrating and causes the problems of fading voices, metallic voices and tunnel effect...
Putting a piece of paper/rubber/or something similar between the metal and the body of the telephone stops the vibrations and the voice turn back to normal.
(but please follow the link, there are also self-explanatory pictures - more easy to do than to explain)
In my experience it works!
Well, for some time it worked but I had to open the plastic cover again after some days to fix again the paper that moved from position and, now, I will have to do again 'cause my friends are saying again that they don't hear me.
So, it is not an "official" solution, but if you read deeply in the forums, there is a huge number of customers complaining against Motorola as the company is not saying anything about this matter, as if it doesn't exist!!!
good luck!,
bye,
Mauro
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
that can only be changed if motherboard is replaced.
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
Sorry to say bt yes now its pretty easy to change imei no... I dont know about sony phone bt my frnd using a stolen samsung phone and change its imei no with jelp of some samsung service centre member in just 600 rs....
Sent from my MT11i using xda premium
ImAnurag said:
that can only be changed if motherboard is replaced.
Click to expand...
Click to collapse
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Nikhilmendu said:
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Click to expand...
Click to collapse
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
ImAnurag said:
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
Click to expand...
Click to collapse
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
sorry for you - but 20 hours of pleasure.
TheCraig said:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
Click to expand...
Click to collapse
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Nikhilmendu said:
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Click to expand...
Click to collapse
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
TheCraig said:
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
Click to expand...
Click to collapse
But that's not in my case some cunning professional theives are around in the mall
WTF mine is 12th phone lost in the same mall in less than a week.
Lost all hopes nothing left now :crying:
Sorry for your loss, maybe you can help others to be more careful.
Nikhilmendu said:
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
Click to expand...
Click to collapse
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Nikhilmendu said:
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
Click to expand...
Click to collapse
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
LordManhattan said:
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
Click to expand...
Click to collapse
Yeah i do know but the thing is even they are having trouble blocking imei too i have been at service center for more than 3 hours simply useless they tried a lot but useless
Meh! I miss the good old nokia days... Where whatever you do(flash new firmware, factory reset, reformat) the security code just persists and won't let you use the phone until you key it in.
One Twelve said:
Sorry for your loss, maybe you can help others to be more careful.
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Click to expand...
Click to collapse
good questions, why is op ignoring this post...
plz help me
+Nikhilmendu how did your friend change his imei on his xperia L because I lost my imei on my Xperia l.Plz help nikhil
These apps, like android device manager etc are almost useless (useful only if the thief is a rookie) coz they will be desynced as soon as the email id is removed from mobile (via flash or any other way)
Regarding imei, try contacting all the network providers, i dont know if it will be easy task to do considering there are many providers plus you may need a strong source or reference to convince them, but when any mobile is connected to a network(and things like sms or call are sent from that mobile), its imei is sent to the database of the network to keep record...
I open this thread because I want to share my really bad experience with Samsung Technical Support and I want to know if someone experienced the same.
I bought my Galaxy S 5 on may. Rooted the same day. All good. Suddenly on October 17 the Gps stopped working.
I tried everything from go back to stock, change modem, baseband. Nothing it was just dead.
I have two galaxy S 5 and with the app Gps test one gave me 18 satellites and the other for like an hour "no fix".
I wrote a certified mail to Samsung pec (I live in Italy, EU, certified mail count as registered mail), describing the gps fault and asking the reparation of the device ex art. 128-131 D. lgs 206/2005 (Consumer Law in Italy).
They told my to send them the device for the repair.
I handed the phone to my Samsung city point with another letter in which was described the problem.
Have passed 15 working days and a Samsung operator called me to report that my phone was lost and that this was the reason for the delay in the repair.
Three days later they called my back to say that the phone was repaired and that they would have sent me back the device.
Today I received the phone. They have do nothing, only software reset!!! It's unbelievable.
I call the technical support and they replied candidly that the phone was only resetted.
Quickly I gave back to Samsung city point the phone asking not the reparation but the replacement with one working.
At the same time I wrote a registered mail to Samsung asking for a phone replacement and a notice to comply within 15 days.
I am a lawyer and I am seriously thinking to start a lawsuit against Sammy to obtain the phone replacement.
Has anyone experienced similar situations?
Thanks in advance and sorry for my bad english and for the long post.
Nothing quite like this but very recently my charger broke in my hands.
I rang them up to arrange a replacement they asked for me to send an email with proof of purchase, which I did. After 15 emails and 5 calls later asking for updates, they sent me my charger.... For a galaxy s3!!
The only good thing about this is when I called them up again, they sent one out straight away but they did require my proof of purchase again!
Sent from my SM-G900F using Tapatalk
..
Hi guys, so today is the 7th day for me to use the rog 3 tencent version. I noticed that I cannot hear someone that I call when I'm using the earpiece. I thought it was a software problem, later then I found out that my top speaker ( or left ) is not working anymore even after I did the hard reset. It's obviously not a software bug and I don't know what to do now. I've contact the seller that I bought this phone from and he said he can do the rma at least 1 month from now since China got issues with the corona and blablabla. My phone was in a good condition and never fall. So my only option is to wait until next month and need to wait for another week for the rma to be done. I'm wondering if anyone face any problem like me or it is just me?
never mind , send back my phone to china and received a new one after a month. Closed