[Q] Xperia T, same screen problem as X8, X10 and so on - Sony Xperia T, TL, TX, V

Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks

quban said:
Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks
Click to expand...
Click to collapse
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....

gregbradley said:
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.

gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
quban said:
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.
Click to expand...
Click to collapse
I ask again...
gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse

gregbradley said:
I ask again...
Click to expand...
Click to collapse
Hi
Sorry, forgot to add earlier. No, nothing was done. No bootloader unlocking, no rooting, no other flashing. It just happened when I switched it on couple of days ago. I did have same/similar problem with X10 some time ago but along with just backlight on the screen (nothing else) but phone was in boot loop at the same time. This one just stays on for whatever time you want it and you can hear sounds and feel vibrating when using touch panel. Just trying to determine if it's something simple like faulty lcd (not cheap at all thoguh) or even if I splash out for a new lcd it will not help.

If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.

gregbradley said:
If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.
Click to expand...
Click to collapse
Not an option. Will have to keep searching for solution. Thanks for trying.

Same problem
quban said:
Not an option. Will have to keep searching for solution. Thanks for trying.
Click to expand...
Click to collapse
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:

guilleglad said:
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:
Click to expand...
Click to collapse
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?

quban said:
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?
Click to expand...
Click to collapse
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?

guilleglad said:
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?
Click to expand...
Click to collapse
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.

quban said:
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.
Click to expand...
Click to collapse
I just have reinstalled JB Stock ROM and nothing, the Display is death, the weird thing is the Digitizer works, i can even hear when i touch the buttons, anyway thank you.

Would it be strange to suggest you should contact Sony for warranty?
Sent from my LT30p using xda app-developers app

Related

[Q] Xperia TX problem? Please help me!!!!

Hi everyone, I purchased my Xperia TX 2 months ago in Singapore and now I return to my home country- Vietnam. My phone was working good till last week.
I was surfing via 3G on my phone and i remember it was 3% battery left and then BANGGG...My phone turned black and i though it was out of battery.
Then I charged it on wall socket as usual and saw the red notification light as usual but it disappeared after a while. I couldnt turn it on anymore. I charged it for 4 hours and the screen kept the same.
I have tried to press "power +up/down volume" keys and its still frozen. Only the red light vibrates and nothing more.
I DIDNT unlock the boot loader, water, or drop it. I use my phone for daily uses and usually connect with the Sony Companion so I make sure again its not rooted yet.
Finally, I bring it on the customer service and they said its because of my fault to unplugged it when flashing ROM bla bla bla. i though Its because they have not seen any problem like this before since Xperia TX has not been released in Vietnam yet and they could not turn the phone on or connect it to PC. So, I left it there this morning and wait for the result.:crying:
Does anyone have the same problem with me? Is it the hardware or software problem? Is it the Sleep of Death (SOD) mentioned in some thread here? PLEASE show me how to fix it!
Have you tried taking out the battery, wait awhile and put it back again and plug the phone for charging again?
But since it's already in the service center, no need to worry, they can repair whatever the problem is.
Tapatalked from my TX
Rycon33 said:
Have you tried taking out the battery, wait awhile and put it back again and plug the phone for charging again?
But since it's already in the service center, no need to worry, they can repair whatever the problem is.
Tapatalked from my TX
Click to expand...
Click to collapse
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Hawstein said:
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Click to expand...
Click to collapse
you should have tried the backup and restore app of Sony bro, copy the backup to your PC and then restore it later after your phone got back from service center
anyways, next time try that app, it saves a lot of time
and about service center, they are quite very good in service quality
Hawstein said:
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Click to expand...
Click to collapse
I have the same problem, Orange light, wont turn on or respond no matter what i do. But i have not removed the battery yet, so wish me luck. Wont buy a Xperia ever again!.
Have try with Sony Update Service?
Xelestial01 said:
I have the same problem, Orange light, wont turn on or respond no matter what i do. But i have not removed the battery yet, so wish me luck. Wont buy a Xperia ever again!.
Click to expand...
Click to collapse
Dont be so pessimistic like that dude, We are just not so lucky at all Best luck to you!
Hawstein said:
Dont be so pessimistic like that dude, We are just not so lucky at all Best luck to you!
Click to expand...
Click to collapse
Yesterday i tried removing the battery and it was no use. I am mad because i just lightly used the product for less than 2 weeks, took good care of it, and wont be able to return it because I am in another country. So that is 539 USD wasted.
Hey, anything could solve this problem?
As many threads about this (Or a similar problem) suggest you just need to leave you rphone on charge for at least 24 hours. Use a wll charger not a USB.
Do not touch the phone in this time, just wait. If after this it does not charge, it appears your battery is FUBAR'd
Hey, device more than 24 hours when there is no change, still red light. I had some battery nothing helps. Help please what can be done? Thank you.
tomer2828284 said:
Hey, device more than 24 hours when there is no change, still red light. I had some battery nothing helps. Help please what can be done? Thank you.
Click to expand...
Click to collapse
Do you know someone else with a phone that yu could borrow their battery to see?
I take it you have checked whether the charger works and tried other chargers?
Another trick I have heard of in the old X10 forum is to cut the end of your charger lead and directly put red wire onto positive end of battery and black wire onto the negative end and charge the battery that way. But do this at your own risk. I have no way of knowing if this will work on the TX and it may even make the battery worse....but for a last chance it may be worth a go.
Edit
Also, its not yet been 24 hours since my post saying leave it plugged in for 24 hours...so maybe following instructions to the letter is something to go with in the future...
Hey, thanks for the experience to help and sorry for publication in both forums. I just gave up. I tried another battery I have another battery ... Did not work I think just the CPU burned or something? Sony is waiting for a reply on the matter. Unfortunately I did not buy the device in my country is not out here so I'm not sure I'd have a warranty. Thanks again
tomer2828284 said:
Hey, thanks for the experience to help and sorry for publication in both forums. I just gave up. I tried another battery I have another battery ... Did not work I think just the CPU burned or something? Sony is waiting for a reply on the matter. Unfortunately I did not buy the device in my country is not out here so I'm not sure I'd have a warranty. Thanks again
Click to expand...
Click to collapse
Got the same problem. No one can resolve this, and Sony refusing to repair a month old phone if you bought it not in your country. What a shame.
Bought new phone instead of bricked one.

Screen protector, overheating, charging and root problems..

Good evening ladies and gentlemen.
I have received my Z1 day before yesterday, it is a great phone with amazing performance BUT
While taking some pictures, phone refused to continue, apparently it was too hot. I will post a screenshot.
Then when I connected to a original charger, xperia told me that the source is insufficient and my phone won't charge fast enough.. (i might have been playing some games, but still, original accessory). Is this ok?
I have heard that some Z1 phone have included screen protector mine did not have it. Other info I read is that there is one already installed, I can't see anything on the device though. And what about voiding warranty when removing it?
And is there a way to root phone (without unlocking bootloader) and voiding warranty?
Thank you guys for your answers and have a great day
DefunctiO said:
Good evening ladies and gentlemen.
I have received my Z1 day before yesterday, it is a great phone with amazing performance BUT
While taking some pictures, phone refused to continue, apparently it was too hot. I will post a screenshot.
Then when I connected to a original charger, xperia told me that the source is insufficient and my phone won't charge fast enough.. (i might have been playing some games, but still, original accessory). Is this ok?
Click to expand...
Click to collapse
Don't know about this, sorry
I have heard that some Z1 phone have included screen protector mine did not have it. Other info I read is that there is one already installed, I can't see anything on the device though. And what about voiding warranty when removing it?
Click to expand...
Click to collapse
There is a factory fitted screen protector, you can feel the edges of it at the very edge of the screen with your fingernails.
You will not void warrenty by removing it, I normally do remove it from xperia phones (Its difficult but can be done with your fingernails) but I have not done it yet on my Z1
And is there a way to root phone (without unlocking bootloader) and voiding warranty?
Thank you guys for your answers and have a great day
Click to expand...
Click to collapse
Yes, just look in the two threads about rooting in the dev section.
Don't forget, rooting is different to unlocking
gregbradley said:
Don't know about this, sorry
There is a factory fitted screen protector, you can feel the edges of it at the very edge of the screen with your fingernails.
You will not void warrenty by removing it, I normally do remove it from xperia phones (Its difficult but can be done with your fingernails) but I have not done it yet on my Z1
Click to expand...
Click to collapse
The protector pre-installed to the screen is not a scratch protector. It is a shatter protector, and scratches easily. It is also where the 'SONY' logo is printed, and removing it does invalidate your warranty.
It is recommended a screen protector is installed over the top of this shatter protector.
LadFromWales85 said:
The protector pre-installed to the screen is not a scratch protector. It is a shatter protector, and scratches easily. It is also where the 'SONY' logo is printed, and removing it does invalidate your warranty.
It is recommended a screen protector is installed over the top of this shatter protector.
Click to expand...
Click to collapse
I have never had a problem with this.
Infact I removed this from my xperia T as soon as I got it. then several months later I dropped the phone flat onto its face onto a metal spike and screen shattered.
I got a free replacement under warrenty and no mention of the protector being removed.
I also, have never read in any of my contracts about warrenty being invalidated if its removed.
I also keep my phone in my pocket with loose change and car keys with no screen protector or case and have neve had a scratch or anything. the only time I had an issue was when I dropped it, and trust me, the way it was dropped, and what it landed on, it would not have mattered if it was srapped in bubble wra, it would still have shattered
LadFromWales85 said:
The protector pre-installed to the screen is not a scratch protector. It is a shatter protector, and scratches easily. It is also where the 'SONY' logo is printed, and removing it does invalidate your warranty.
It is recommended a screen protector is installed over the top of this shatter protector.
Click to expand...
Click to collapse
Thats false, removing the shatter protector that comes pre-installed doesnt void your warranty
I got the information from the Email from Sony in the below post. Did they give false information? It'd be nice to know for sure, just in case I need to remove mine down the line!
http://forum.xda-developers.com/showthread.php?p=40603775
That's not an email you got from sony,
that's a post from someone on xda.
Please read your contract.
I downloaded warranty guide (for UK and Slovakia) from sony web site and I didn't found anything about shutter protector :-/
So, to sum it up..
1. Screen
- there is screen protector pre installed
- we do not know for sure if removing it will void my warranty
- it is recommended to put another screen protector over it
2. Root
- If I avoid unlocking bootloader it will not void my warranty.
- there is how to on XDA already
3. Overheating while taking pictures
- no info so far here
- am I really the only one with issue?
4. Charging
- again the only one? (happened only once, is it reason to contact telekom?)
Thank you guys for your answers
DefunctiO said:
So, to sum it up..
1. Screen
- there is screen protector pre installed
- we do not know for sure if removing it will void my warranty
- it is recommended to put another screen protector over it
Click to expand...
Click to collapse
yes
NO IT WILL NOT VOID YOUR WARRENTY
I never do
2. Root
- If I avoid unlocking bootloader it will not void my warranty.
- there is how to on XDA already
Click to expand...
Click to collapse
Yes
There are several!!
3. Overheating while taking pictures
- no info so far here
- am I really the only one with issue?
4. Charging
- again the only one? (happened only once, is it reason to contact telekom?)
Thank you guys for your answers
Click to expand...
Click to collapse
None of the above happened to me and I have not read it on xda happening to others
gregbradley said:
yes
NO IT WILL NOT VOID YOUR WARRENTY
I never do
Yes
There are several!!
None of the above happened to me and I have not read it on xda happening to others
Click to expand...
Click to collapse
So, my phone is rooted and I will install another screen protector in about an hour.
Thank you very much.
DefunctiO said:
So, my phone is rooted and I will install another screen protector in about an hour.
Thank you very much.
Click to expand...
Click to collapse
You might want to update your firmware to .534.. It fixed any heat issues for me and my phone runs pretty cool even when I took 20 shots in a row
overheating z1
ok youre not the only one
i just bought my z1 3 days ago and all was fine.
until today, i spent 30mins playing with chrome and taking pictures and the back of the z1 got extra hot.
The camera didnt work anymore, was showing the overheat warning as you posted in here.
I wonder if this an issue with the mobile or is it a firmware problem ?
Lemme know if u have any solutions
Thanks
msupreme said:
ok youre not the only one
i just bought my z1 3 days ago and all was fine.
until today, i spent 30mins playing with chrome and taking pictures and the back of the z1 got extra hot.
The camera didnt work anymore, was showing the overheat warning as you posted in here.
I wonder if this an issue with the mobile or is it a firmware problem ?
Lemme know if u have any solutions
Thanks
Click to expand...
Click to collapse
Not that your misery makes my feel good but I am glad that I am not the only one facing this issue..
Sean473 said:
You might want to update your firmware to .534.. It fixed any heat issues for me and my phone runs pretty cool even when I took 20 shots in a row
Click to expand...
Click to collapse
My software version is 14.1.G.1.534 so it should be the latest one, that means updating did not solve anything for me.. :/
Is there anyone else with a solution? thank you
I havn't really done extreme things with my phone but it gets kinda hot, which i see as normal compered to other phones, is there any app or something like that, that might overheat your phone?
Had some problems with my Z1. Heated extremly, undervolted it and have know no problems and longer battery life.
Chekhn said:
I havn't really done extreme things with my phone but it gets kinda hot, which i see as normal compered to other phones, is there any app or something like that, that might overheat your phone?
Click to expand...
Click to collapse
well i didnt install any special app in particular
so i dont think it has to do with an app.
getting hot is normal yeah, but getting extremly hot and camera stops working coz overheating, i dont see that as normal
what ya think ?
---------- Post added at 09:07 AM ---------- Previous post was at 09:02 AM ----------
DefunctiO said:
Not that your misery makes my feel good but I am glad that I am not the only one facing this issue..
My software version is 14.1.G.1.534 so it should be the latest one, that means updating did not solve anything for me.. :/
Is there anyone else with a solution? thank you
Click to expand...
Click to collapse
same for me, my software is 14.1.G.1.534, and it did not solve anything. what happens if u keep using it when getting extremly hot? r we in a risk of burning it ?
msupreme said:
well i didnt install any special app in particular
so i dont think it has to do with an app.
getting hot is normal yeah, but getting extremly hot and camera stops working coz overheating, i dont see that as normal
what ya think ?
---------- Post added at 09:07 AM ---------- Previous post was at 09:02 AM ----------
same for me, my software is 14.1.G.1.534, and it did not solve anything. what happens if u keep using it when getting extremly hot? r we in a risk of burning it ?
Click to expand...
Click to collapse
Well i am not sure, but can a phone overclock by itself? Cuz' if so than that might be the problem, if you have root you can try to download some app in google play and try to "underclock" and see if that helps, if it helps it might be that your phone is overcklocking by itself
Chekhn said:
Well i am not sure, but can a phone overclock by itself? Cuz' if so than that might be the problem, if you have root you can try to download some app in google play and try to "underclock" and see if that helps, if it helps it might be that your phone is overcklocking by itself
Click to expand...
Click to collapse
why should it overclock by itself? i never heard about this. i am not rooted no, since its a new mobile, i dont wish to root it yet.
I think sony should urgently look at this issue before we seriously burn the hell out of it
Chekhn said:
Well i am not sure, but can a phone overclock by itself? Cuz' if so than that might be the problem, if you have root you can try to download some app in google play and try to "underclock" and see if that helps, if it helps it might be that your phone is overcklocking by itself
Click to expand...
Click to collapse

Troubleshooting: Volume always turns itself up!

Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
tamimifarokh said:
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
Click to expand...
Click to collapse
I don't have an app named "Tango". @tamimifarokh, did you have the same issues like I had in the bootloader, too?
No I haven't this. maybe volume button problem. check that
tamimifarokh said:
No I haven't this. maybe volume button problem. check that
Click to expand...
Click to collapse
Nice catch. What do you think I'm trying to do here? ^^
SecUpwN said:
Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
Click to expand...
Click to collapse
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
LibertyMarine said:
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
Click to expand...
Click to collapse
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
SecUpwN said:
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
Click to expand...
Click to collapse
they WILL recognize it! But they can't prove that you actually used the unlock_token binary file! You can follow this guide (I think, based on your thanks meter and so on, that you know how it actually works, but saying too much in that case isn't a bad thing). I did everything except the S ON part. And they replaced it the first time and the second time... right now,... I don't know if they accept it too... but if they didn't I will fight for my rights. And in the warranty statement is written that the warranty is void only if the issue is CAUSED by modification. And on HTCdev they also write this MAY void your warranty! But things that aren't written in the warranty statement, you didn't accept. You bought the phone and accepted only to the statement that was with your phone in the same box!
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
LibertyMarine said:
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
Click to expand...
Click to collapse
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
SecUpwN said:
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
Click to expand...
Click to collapse
That's annoying. I hope this won't happen to you too!
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
I hope you can do something with these informations and if they want to charge you - or even to be prepared - I have a few examples how you can convince HTC that this issue is not caused by you and that this is covered by warranty.
LibertyMarine said:
UNLOCKING THE BOOTLOADER DOESN'T VOID THE WARRANTY FOR HARDWARE SUCH AS THE POWERBUTTON!!! I think it's point 7 in the warranty statement where they wrote that the fault has to be CAUSED by this particular ---- whatever is listed below.
Click to expand...
Click to collapse
Someone had an issue with a sunk powerbutton, like me:
LibertyMarine said:
Now, send them an email and tell them that in the warranty is written:
ONLY if it's CAUSED by external action, warranty is void for ONLY the part that got influenced by this cause! And also tell them that it is ridiculous and that they can't be serious saying that a few scratches and a unlocked bootloader caused a sunk power button! Tell them that this is against every human logic! Tell them that you have the right to use this warranty because the powerbutton sunk under normal usage! And this is definitly a production problem and not your fault! Describe them that you use your phone the way it has to be used!
But remember, be friendly and try to comunicate.. otherwise they won't deal.
Click to expand...
Click to collapse
Same guy again:
LibertyMarine said:
Try to give them your perspective.. how you experienced the sunk powerbutton. I said that from time to time it sunk deeper and deeper. And because I was afraid of destroying something I even pressed it softer and so on.. But once the point was reached that this ESSENTIAL part of the HTC One was unusable, so I felt forced to send it in on warranty because this is definitly a hardware fault and not a user fault! Try to give them your perspective!
This is almost everything. Be rethoric(Ask questions so that they must answer Yes! Ask questions that already include the answer) For example, Isn't it ridiculus and totally against every logic thinking that you say a unlocked bootloader is the cause of a sunk powerbutton?
As long as they are humans, they have to say, yes... this is the only answer... otherwise they would be ridiculus.
Click to expand...
Click to collapse
They wanted to charge him(was a bad decision ):
LibertyMarine said:
holy crap, say them they HAVE to, or are they willing to see a BIG article in a popular newspaper with your problem and their answer... ask the shop assistant if he wants his name to be published etc... PROVOKE! FORCE them to repair it on warranty.. say them that a friend of yours also got the phone fixed for the same issue
Click to expand...
Click to collapse
But in the end this happend:
I will receive a refurbished htc one
Click to expand...
Click to collapse
I hope this helps you if they want to charge you. And even if they didn't what you've just read is the first step to become a good dealer!
---------- Post added at 09:47 PM ---------- Previous post was at 09:32 PM ----------
You are from germany? Then I think this here can help you:
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
LibertyMarine said:
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
Click to expand...
Click to collapse
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
SecUpwN said:
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
Click to expand...
Click to collapse
WOW! That's awesome! You are lucky. Thanks for your hind how to clean a HTC One! That will be very useful when I get back my One. I hope your phone won't get that issue again, otherwise, just PM me or quote me in this thread.
Have a nice week! :highfive:

[Q] Unable to swipe down the statusbar

I've been having problems with the sensitivity of the top 2mm of my phone's screen. I don't remember when it started but I think it was around a couple of months ago.
Before, it was only difficult for me to swipe the notification bar down, but now, I can no longer swipe it down unless I rotate the screen.
I don't remember how or exactly when it started, but I remember that I was using ARHD 70.0, then I updated to 71.1 in attempt to fix it, but it only worked for a while but it came back again. I also tried other roms such as MaximusHD and Eragon but still the same. I also tried rebooting to safe mode but still the same. I also used both stock and elemental sense kernels.
I updated my firmware back then to 6.06 and now to 6.07 but still nothing. I haven't tried downgrading yet though.
I tried using the line draw test and the result is found below.
Does anyone know how to fix this? I already searched xda and google but i found no solution to my problem.
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Kahun said:
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Click to expand...
Click to collapse
It's not under warranty anymore.
jzerman said:
It's not under warranty anymore.
Click to expand...
Click to collapse
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Kahun said:
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Click to expand...
Click to collapse
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
jzerman said:
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
Click to expand...
Click to collapse
Just clean the end of it with some sort of strong spirit.
Kahun said:
Just clean the end of it with some sort of strong spirit.
Click to expand...
Click to collapse
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
jzerman said:
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
Click to expand...
Click to collapse
What launcher are you using?
Kahun said:
What launcher are you using?
Click to expand...
Click to collapse
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
jzerman said:
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
Click to expand...
Click to collapse
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
It's definitely a hardware issue. I have been dealing with the same issue for about 6 months now. When I try to swipe down to bring up the notification bar I get absolutely no feedback . If I give it a smack with my palm near the top corners I can often times get it to start working again. However, it's usually short lived.
Click to expand...
Click to collapse
Kahun said:
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
Click to expand...
Click to collapse
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
You have a dead spot. Sorry kid. If updating the OS still gives you the funk, you need a new screen.
Sent from my iPad using Tapatalk
jzerman said:
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
Click to expand...
Click to collapse
You could do it yourself and save a bit of money if you know what your doing. There are tutorials on YouTube.
Alright, the weird thing is, it started working again :| i didn't do aything :|

Touchesceen isnt working anymore

Hi there,
so for a few weeks now my touchscreen hasn't been working anymore.
Power and Volume buttons are working fine.
At first i shut my screen off again and again until i the touchscreen responded.
But since today I couldn't get my touchscreen to work.
The touchscreen also doesn't respond in TWRP Recovery.
So does this mean that my touchscreen is defect?
It never fell down the glass is not broken. The problem occurred suddenly.
I am rooted and my bootloader is also unlocked.
I am on Resurrection Remix 5.8.0 N.
Fresh Rom installs didn't help sadly.
For now I am using my phone with a mouse via USB OTG..
I hope that someone can help me out.
Thanks in advance.
Your digitalizer seems to have defect, try to give it to some repair shops to have a check.
iXaidyiu said:
Your digitalizer seems to have defect, try to give it to some repair shops to have a check.
Click to expand...
Click to collapse
Repairing will cost me about 120€- 160€.
I think that is way too much dont you think?
badflife said:
Repairing will cost me about 120€- 160€.
I think that is way too much dont you think?
Click to expand...
Click to collapse
So, buy a new phone
Sent from my Sony D6503 using XDA Labs

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