Related
First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
dieneverknowing said:
First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
Click to expand...
Click to collapse
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
bengalih said:
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
Click to expand...
Click to collapse
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
dieneverknowing said:
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
Click to expand...
Click to collapse
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
bengalih said:
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Click to expand...
Click to collapse
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
bengalih said:
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
Click to expand...
Click to collapse
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
dieneverknowing said:
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
Click to expand...
Click to collapse
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
bengalih said:
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
Click to expand...
Click to collapse
I was a little weary of buying a refurb at first, but it was actually in great condition and worked just fine until when I accidentally kicked the cable out of it. But thanks for the suggestions. And you're right, it's still very usable, just a bit more of a hassle right now. Hopefully someone out there has something for me.
Exact same problem as dieneverknowing. I am going to try some new batteries and see what happens.
- When trying to charge, it says charging but does not charge
- bought a charger that will just charge the battery separately - working fine so far except one issue.
- whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself.
im having the same issue on my old tilt. i took it apart. and still no luck . no visible damage, gonna clean everything and put it back together.
was this problem ever solved. sorry for bumping an old thread. But this is my same issue.
Hey don't worry about bumping an old thread. I meant to do the same when I got my phone fixed.
Turns out it was the sync connector that had damage. I sent it to PPC Techs for this service and it made it like new. I never tried to take it apart, but I could only assume that at some point in time, one of the pins in the connector became separated from the motherboard.
thats what it looks like to me. i have it narrowed down to the board with the usb connector. but not sure yet. How much was that service. i would replace it my self if i can find that part at frys today.
Service was $80, and then you had to pay shipping both ways. I had looked into replacing it myself, but my small electronic skills aren't good enough for me to risk it on a pricy phone. I remember seeing the connector part somewhere online for $40 I believe, but I can't remember where though.
But PPC Techs had it repaired in less then 24 hrs after receiving it. And they did a great job. It feels more solid then when I had originally bought the phone.
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
might be the usb connection. could be loose or bad
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
apap said:
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
Click to expand...
Click to collapse
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
forget what i said.
i thought ur phone turns on but doesn't charge.
duttythroy said:
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
Click to expand...
Click to collapse
The problem is that I have installed a custom rom...and no way of reverting to original...does this void my guarantee?
Came back ...for now
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
Hi,
Sorry for "using" the thread, and I am glad that it was resurrected, but... VIPPER2004, in end were you successful for the unlock? I have exactly the same problem, and so far have not succeeded... Any suggestions?
Thanks,
P.
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
apap said:
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
Click to expand...
Click to collapse
You'd better reflash a stock ROM and keep it for a while until you are reasonably sure that it was just a case and won't happen again.
VIPPER2004 said:
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
Click to expand...
Click to collapse
Hi again,
I am also trying to use the same soft, but no luck... could you please, eventually by PM, tell me the steps that worked for you?
And it can be in Portuguese... ; )
Thanks,
P.
Dead again
Well...it did happen again. This morning I found it dead again while plugged in. Unfortunately, I did not reflash it to stock rom. I can now only hope that I get a second chance to reflash before sending it off. Any other ideas are welcome.......
entering the new year without my blackstone
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
That is indeed unfortunate...
What custom ROM have you installed? Have you checked in the thread if someone else had similar issues? And have you installed any particular program?
Also, you had no such issues while you were on the original ROM?
If you have this type of issues, trying to flash a stock ROM without being sure about the cause for the issues might be a little dangerous... There would be, I suppose, the risk that something might go wrong during the flashing process. And you would risk having a lovely brick...
Regards,
P.
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
apap said:
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
Click to expand...
Click to collapse
If you do, then please tell us. That's exactly what I was wondering.
pdc4 said:
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
Click to expand...
Click to collapse
I have tried several times to resurrect it without success. On one ocassion I had the power light turn on for about 2 seconds then dead again. The only thing I have not tried is to try another battery. I will probably find one by tomorrow to test. Otherwise on Friday it will head to the repair shop...and fingers crossed. I will let you know what the repair policy seems to be here in Greece.
apap said:
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Click to expand...
Click to collapse
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Vatt said:
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Click to expand...
Click to collapse
I wish this were the case, but even after removing the battery I cannot get it to function. Even when plugged into an outlet the power light does not turn on, so it's clearly more than a blank screen.
Hi all,
I am having strange problems with my Galaxy Note since yesterday.
Switches to MTP automatically without connecting to PC.
Shows that it is plugged into charger and starts charging, without really plugging it to the charger.
Scans sd-card for files
Automatically turns on the screen and when I press power button it powers off completely. Still the phone keeps heating at back.
One time the phone froze and I had to remove the battery.
I would greatly appreciate any assistance.
Please note that I have unrooted and stocked phone.
I found a similar post for S2 (http://forum.xda-developers.com/showthread.php?t=1161875).
Thanks in advance.
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
varoes said:
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks. Don't you think nail polish remover may harm the internals.
Just let it dry for at least 20 minutes before you use it afterwards. And if you are worried. Then don't use too much of it If you search the forum for car mode/voice/usb issues, you will see alot of people have the same problem. And the brushing helped for alot of them. I am no expert though. So search around abit and see what you find!
Sent from my GT-N7000 using xda premium
Had the same issue a couple weeks ago. Read this thread, most likely
the same issue.
http://forum.xda-developers.com/showthread.php?t=1604272&highlight=mtp
Guys if cleaning the usb port aint working then we have to find other ways to indirectly stop problems.
Problem: Driving Mode goes on/off automatically, causing battery drain
Reason: Phone thinks its connected to a dock
Solution:When phone thinks its connected to a dock, it switches to car mode. This is a default action. What if we are able to disable this default action, so even if the phone thinks its connected to a car, it wont switch driving mode on! There are 2 ways to achieve this.
1.Someone please explain how to disable the inbuilt driving mode in galaxy phones.
2.Another app, which overrides the inbuilt one, which can be disabled temporarily!
Problem:Battery not charging
Reason:Crazy USB port and ****ty samsung parts
Solution: External Charger!(Optional: +1 Battery)
Keep thinking of ways to overcome this guys, unfortunately the phones that face this problem are very expensive(S2,Note,Nexus etc.)
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
??
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
sandeep.mjs said:
??
Click to expand...
Click to collapse
joshwarrior said:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
Click to expand...
Click to collapse
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
joshwarrior said:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already sold and got fair price. I think this prob is increasing.
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!!
Sent from my GT-N7100 using xda app-developers app
This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:
http://forum.xda-developers.com/showthread.php?t=2093599
Sent from my GT-N7100 using xda app-developers app
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.
It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
gunric said:
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
Click to expand...
Click to collapse
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
sandeep.mjs said:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Click to expand...
Click to collapse
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
pendragon11 said:
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Bad luck. You see way out?
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
Sent from my HTC One using xda app-developers app
naimmkassim said:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
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Can this be cause of charging and USB prob ?
After searching related posts, I still haven't found a solution to my problem.
- I have tried several 2.0 quick chargers and cables that all previously provided fast charging for my Note 5, but I'm still only getting regular cable charging.
- Tried unplugging and plugging immediately
- Tried soft reset
- Tried wiping cache
I don't know why fast charging suddenly stopped working. Wireless fast charging still works 100% of the time. Any suggestions?
Bump. Need help please.
RoyVegasPinoy said:
Bump. Need help please.
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Try using Odin to reflash the entire firmware. If this doesn't help then you will have to have Samsung send you another phone and they will as long as it's not over a year. You can download the firmware from sammobile and other places and then use Odin on Windows to flash but be sure to enable oem unlock in developer settings.
Before trying all of this toggle the fast charge off and back on again and reboot then see if it works
Thanks for the reply. The on/off toggle and restart didn't work.
There is something strange I notice when plugging in a charger sometimes. I get the notification for USB options. I feel like the fact that it's giving me the option to choose a media device, means that my phone is not recognizing the cable as a charging cable. Attached image.
Changing it to "charging" does not make a difference.
RoyVegasPinoy said:
Thanks for the reply. The on/off toggle and restart didn't work.
There is something strange I notice when plugging in a charger sometimes. I get the notification for USB options. I feel like the fact that it's giving me the option to choose a media device, means that my phone is not recognizing the cable as a charging cable. Attached image.
Changing it to "charging" does not make a difference.
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It's supposed to give you those options mine does that too. Try doing a full firmware reinstall and then if that doesn't work you really will have to ask Samsung for a replacement.
Well if its rooted .. Samsung won't. But you need to ask samsung for another charger.
Interesting that I see this post...I had exactly the same problem with a friends Note 5 ( SM-N920W8 ) he bought from a guy he found online met in person, and had the exact same issue.
I thought it might be the rapid charger, but it wasn't that at all.
He ended up selling that Note 5, and bought a brand spanking new sealed 920W8, and it now works perfectly fine.
I should also note that his N5 had a nice mark on the lower left side, which to me, it definitely has been dropped, I think it has something to do with it.
Hope this helps.
Well I tried reflashing the stock firmware with no luck. And I ultimately did a full restore, but that didn't work either. Can't take it to Samsung because Knox is tripped.
It must be a hardware issue at this point. Maybe the charging port on the phone needs to be replaced?
I'm having this issue too.. tried the same things you did.. I did called Samsung and it asked me to make a factory reset. But I don't want to do that... Mine is not rooted and I don't want to restore my apps manually... Did you tried factory reset?
I'm googling for 3 days and I guess it's a software issue... I use several usb chargers, I guess you too... and one of the times it detected the charger as a computer... I think it messed up everything....
I bought mine in Hong Kong so no warranty in my country... don't know what to do, but if you could try the factory reset I'll be interested to know if it worked.
EDITED: only now I saw you did the factory reset... sad it didn't work.... I head of people that used air machine to clean the micro usb slot.... they had some luck.. I didnt...
RoyVegasPinoy said:
Well I tried reflashing the stock firmware with no luck. And I ultimately did a full restore, but that didn't work either. Can't take it to Samsung because Knox is tripped.
It must be a hardware issue at this point. Maybe the charging port on the phone needs to be replaced?
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Samsung really isn't going to give a crap that Knox is tripped because they even send "certified replacements" with Knox tripped.
---------- Post added at 12:40 PM ---------- Previous post was at 12:37 PM ----------
xnes said:
I'm having this issue too.. tried the same things you did.. I did called Samsung and it asked me to make a factory reset. But I don't want to do that... Mine is not rooted and I don't want to restore my apps manually... Did you tried factory reset?
I'm googling for 3 days and I guess it's a software issue... I use several usb chargers, I guess you too... and one of the times it detected the charger as a computer... I think it messed up everything....
I bought mine in Hong Kong so no warranty in my country... don't know what to do, but if you could try the factory reset I'll be interested to know if it worked.
EDITED: only now I saw you did the factory reset... sad it didn't work.... I head of people that used air machine to clean the micro usb slot.... they had some luck.. I didnt...
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Did you happen to drop your phone ever?! Like even a slight drop? Did you get any moisture in the charging port? Because Samsung acknowledged that, that's a problem..
MrMike2182 said:
Samsung really isn't going to give a crap that Knox is tripped because they even send "certified replacements" with Knox tripped.
---------- Post added at 12:40 PM ---------- Previous post was at 12:37 PM ----------
Did you happen to drop your phone ever?! Like even a slight drop? Did you get any moisture in the charging port? Because Samsung acknowledged that, that's a problem..
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Slight drop. Yes... for sure... I use a plastic cover and glass protector, but I already let it fall from my pocket once or twice... It does not have a single mark on the device thought...
Things I suspect more, once I download a windows exe program that used ADB to debloat the device... did not function but I had to reset the device.... and as I said, I use multiple chargers, even a chinese powerpack cover that once was detected as a PC... very strange....
The fast charging is not a must for me... as I charge it during the night, but it sure is a hell of help when I have to use a lot of camera or GPS....
xnes said:
Slight drop. Yes... for sure... I use a plastic cover and glass protector, but I already let it fall from my pocket once or twice... It does not have a single mark on the device thought...
Things I suspect more, once I download a windows exe program that used ADB to debloat the device... did not function but I had to reset the device.... and as I said, I use multiple chargers, even a chinese powerpack cover that once was detected as a PC... very strange....
The fast charging is not a must for me... as I charge it during the night, but it sure is a hell of help when I have to use a lot of camera or GPS....
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Factory reset didn't work. Cleaning the port with alcohol, cutip/small object, and canned air didn't work. I have dropped the phone, but nothing significant. Everyone has (probably). Should be no water damage.
I also used to think it was something software related. As you said xnes, I also suddenly started getting the notification for USB options when plugging a cable in (thinks it's a PC). I didn't used to get that before when fast charging worked properly. Since you're experiencing this too, I'm going back to a possible software issue. I never connected and pushed anything to my phone via ADB though.
I was gonna just replace the charging port, but after looking at the DIY video, I'm not about to remove the screen (and potentially breaking it) to replace this port, which may or may not even fix it.
Hmmm.. I don't know.
xnes said:
Slight drop. Yes... for sure... I use a plastic cover and glass protector, but I already let it fall from my pocket once or twice... It does not have a single mark on the device thought...
Things I suspect more, once I download a windows exe program that used ADB to debloat the device... did not function but I had to reset the device.... and as I said, I use multiple chargers, even a chinese powerpack cover that once was detected as a PC... very strange....
The fast charging is not a must for me... as I charge it during the night, but it sure is a hell of help when I have to use a lot of camera or GPS....
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Did you try to at least re-odin the firmware as I suggested using the guide here..
http://forum.xda-developers.com/ver.../downgrade-to-lollipop-5-1-1-verizon-t3368250
Use your own firmware though.. if this doesn't work then it's not a software issue.
MrMike2182 said:
Did you try to at least re-odin the firmware as I suggested using the guide here..
http://forum.xda-developers.com/ver.../downgrade-to-lollipop-5-1-1-verizon-t3368250
Use your own firmware though.. if this doesn't work then it's not a software issue.
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excelente point.... just using odin with stock firmware wont jam my warranty, right?
xnes said:
excelente point.... just using odin with stock firmware wont jam my warranty, right?
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No sir, your Knox will be fine just follow the instructions and use the correct firmware for your phone.
Can you believe this? I've been in contact with Samsung support and they've confirmed that my phone is under warranty. So I send the phone out to them, and they send it back saying:
"We have performed a thorough examination of your device, and it has been determined that the unit is beyond economical repair. The unrepaired device has been returned to you."
So much for having warranty huh? So furious with Samsung on this. Won't even fix their faulty charger! Now I have to restore my phone again for the 14725625th time.