Galaxy Note - XXX CSC Issue - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I recently got back my Galaxy Note from samsung service center after the board being replaced. But when i connect the phone to kies its showing a XXX CSC code and also the Serial Number of the device is shown as 00000000000. The service center fellow told me that this will go when i update my phone to a new version but it din convince me please help!!

phalgunlodaya said:
I recently got back my Galaxy Note from samsung service center after the board being replaced. But when i connect the phone to kies its showing a XXX CSC code and also the Serial Number of the device is shown as 00000000000. The service center fellow told me that this will go when i update my phone to a new version but it din convince me please help!!
Click to expand...
Click to collapse
Good morning, no need to make a new thread for your question every day. So this should be closed and anwers be given in your first thread.

Related

Galaxy Note 5 rooted device No SIM Error

Hi,
I have got a galaxy note 5 on craigslist, Seller assured me that it's a factory unlocked phone. After purchase i did factory reset and started using it with my T-Mobile Sim.
It worked as expected for 3 weeks and then one day i lost my data connectivity, To resolve the issue i did factory reset and i got my SMS services stopped.
Next Factory reset stopped recognizing my SIM Card. And now in Mobile network i can see only LTE/CDMA option, earlier it was showing multiple options and i was using GSM.
I was not aware that phone was rooted and i called samsung repair and send my phone to Samsung for repair. After reviewing the phone Samsung is saying that Phone is rooted and they will not repair it, and they returned it without repair. It seems i have been cheated by seller in craigslist and now he is not responding.
I am not a mobile developer and i have not done rooting of this phone Also i have not done rooting ever in my life.
Now i want my phone to be back in business, Please help. I have Samsung kies installed in my Laptop.
Hardware version :N920P.03
Model Number : SM-920P
Thanks in advance,
Kapil
I would say that since it worked with no problem for three weeks, you really can't fault the person in Craigslist. It sounds like it may have a hardware issue - I would suggest you buy a new motherboard and replace it. Look on YouTube - there are videos on how to do same
did you see efs imei folder. if entering dial *$06# imei showing?
sent from n920c via tapatalk

Having two different imei numbers!! Like really!

Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
hammy88 said:
Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
Click to expand...
Click to collapse
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
tyrone1 said:
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
Click to expand...
Click to collapse
yeah i was in touch with the guy last night, but sadly the flexihub did not work on my computer we tried many times but no luck i always get no internet connection even though the internet is working . Do you think if i flash a metropcs stock rom it would help unlocking it? i think the phone is refurbished thats why i have a different imei number.
when i looked up the imei under the settings, i checked online for the imei and it says for model number SM-G920F ? should i flash a stock rom for that model number or what
Quick update ....
So I flashed a galaxy s6 AT&T stock rom 6.0.1 and its working fine. No longer need the t-mobile device unlock app, but now i am to the point where it asks for the unlocking code.
Should I purchase an unlock code online using the imei number the one from the settings?
UPDATE:
Thanks to Stilfilz , i flashed the stock rom then rooted it, then Stilfilz got it unlocked. Took only 3 minutes. now it is working with an AT&T sim card with no issues.
Hi, i have the same problem with my galaxy S6 edge, the IMEI number under setting is different from the one in the back plate. if you have a way to fix this please please email me at [email protected]
Thank you.
Please help me with this issue, i tried to flash it with original ROM using Odin, but no success. Any input would be appreciated. Thank you

Help me Solve this issue

Hello,
First of all, I'm sorry if I'm posting in the wrong forum. (Please the mods can move the thread to the right one)
I just received a NOTE 5 from ebay that it was saying it is an AT&T SM-N920A note 5, but I'm not sure about this, and this is where I need your help.
First, the phone doesn't have the AT&T logo in the back
In the back, when I read the small details, it says SM-N920T, while in the about settings it says SM-N920A
The IMEI that is in the back doesn't match with the IMEI I get from *#06#
Does this mean I got a refurbished phone? Or did I buy a T-mobile phone that have an AT&T rom???
Thanks in advanced for your help
Can you send a picture of your settings in about phone (or what ever it is called)? Use the Spen and select screen capture and use the scroll capture to get the whole page
Thanks for your reply, I spoke with the seller and he told me that they flashed the phone or something like this so it can work with any card.
That's why it has this kind of not the same info.
Thank you

New phone with "modified" firmware?

Hi all, I need a little help.
I bought this phone last 8th of May. Since then I got a single update through FOTA. I don't remember previous build number, but then I had Android 9, now I have Android 10.
Then, 3/4 days ago I got a notification about a new update (17.0240.2007.27), I tried to download it but I got an error: if I tap "Update now" in just 1 sec I get a message like "Update not successful, the device was restored to original configuration".
So, I wrote to Asus. They asked me for detailed build number:
Kernel version:
4.14.117-perf
[email protected]#1
Fri Jun 5 11:34:10 CST 2020
Build number:
QKQ1.190825.002.WW_Phone-17.0240.2004.9
Extension ROM:
1.1.184
I sent these infos to Asus and they replied that is obvious I modified the phone and installed a "not original" firmware, as stated by the build number.
But I never installed a custom firmware, I never rooted the phone: this is my work phone, it will be silly.
Could you please tell me how they could say that by the build number or other datas I shared with them?
And what could I say to convince them I never modified anything?
This because they already wrote "we'll open an RMA, you'll ship the phone to us, and we'll reply with a price quotation to repair your phone since it is no longer under warrany since you modified it".
Thank you.
Don't call asus and never mail them.The call centres don't know about these problems like system update failed etc.And if u sent ur build no to them and if it does not matches with theirs, they will put ur phone out of warranty.So just directly take it to the service centre or try restoring ur phone.The call centres are a bunch of noobheads.
Niks6164 said:
Don't call asus and never mail them.The call centres don't know about these problems like system update failed etc.And if u sent ur build no to them and if it does not matches with theirs, they will put ur phone out of warranty.So just directly take it to the service centre or try restoring ur phone.The call centres are a bunch of noobheads.
Click to expand...
Click to collapse
Thank you, I didn't know that ... BTW it should be a customer service and I coordinate a customer service: I hope my collaborators will not be as those of Asus...
darkmage1975 said:
Thank you, I didn't know that ... BTW it should be a customer service and I coordinate a customer service: I hope my collaborators will not be as those of Asus...
Click to expand...
Click to collapse
Same identical problem. Contacted by email and in the end they told me the same thing, installed non-original software. Obviously I only made updates via FOTA to avoid problems. This thing makes no sense
Just tried installing via the zip file from asus website and it worked.Try that.
Never contact asus regarding updates.My phone has already came from a service center as it was facing random shutdown issues and the screen was turning off at 40 degree C while playing games.They took the phone, flashed the firmware through their so called ENGINEERING MODE and returned it back to me.It was good for some days but the issue has started again now.Turning off while charging when phone gets heated and random shutdown while playing.There are a lot of users with this problems in their zenforuns and asus is not addressing this issue.Its a major device flaw and still they r quiet about this and launching Rog 3.
Link to the forum:
https://zentalk.asus.com/en/discussion/29474/rog-phone-2-black-screen-and-power-off-while-charging

Samsung s5 stuck in odin mode

Dear all,
Please advise me where can i send my phone to a serious factory or repair shop that guys can read data from my phone even may be directly from chips / memory slot.
In the attache picture u will see what screen my s5 gives me samsung lical service centre guy could not help me .... therefore i want to send to some factory....

Categories

Resources