Anyone else having trouble getting their .bin file to unlock the bootloader back via email from the HTC Dev site? I've been trying all day (since about 1PM) and nothing yet.
Got it from my email just fine a few minutes ago.
This shouldn't be in dev btw.
NJGSII said:
Got it from my email just fine a few minutes ago.
This shouldn't be in dev btw.
Click to expand...
Click to collapse
Not sure where else to post a question related to HTC Development specifically regarding the HTC Dev site other than here, but to stay OT until the thread is moved, I've made three or four attempts periodically throughout the day. Not sure what I'm doing wrong. I've created an account on HTC Dev, confirmed the account via email, logged in, selected 'other models' and posted the Token ID from my phone, but nothing is sent back.
Are there any alternative sites I can use, or other methods to get this done?
ETA: Wow. Wierd. Changed my email address to a different one (on the same domain) and got it just fine. Go figure.
Related
I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.
I used this method to unlock, read this thread http://forum.xda-developers.com/showthread.php?t=2314582
Cronix said:
I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.
Click to expand...
Click to collapse
I have an HTC One on AT&T and didn't have a problem. Not sure what's going on with HTC Dev.
Cronix said:
I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.
Click to expand...
Click to collapse
+1 on using revone to unlock. The link is a couple of posts up.
Anyone having probs lately with HTC Dev Unlock? Wife's phone (took Dec. 18 OTA).
I (twice) gave the 'fastboot oem get_identifier_token' response and no e-mail.
Weird.
??
tdhite said:
Anyone having probs lately with HTC Dev Unlock? Wife's phone (took Dec. 18 OTA).
I (twice) gave the 'fastboot oem get_identifier_token' response and no e-mail.
Weird.
??
Click to expand...
Click to collapse
I would check to see which email you used to register your account with HTCDev; they will send the file to that email address.
I used their service to unlock my phone a few days ago, and the email came almost instantaneously.
DJMaj07 said:
I would check to see which email you used to register your account with HTCDev; they will send the file to that email address.
Click to expand...
Click to collapse
Heck yea -- have the right e-mail address -- everything goes there and it's not going to SPAM, either (all whitelisted). I'm trying to figure out if the code unlock operation is down or for whatever reason, even though accepting the code (gave 'em two since I ran get_identifier_token twice) they're not giving out unlocks for the moment. Hopefully not the latter.
tdhite said:
Heck yea -- have the right e-mail address -- everything goes there and it's not going to SPAM, either (all whitelisted). I'm trying to figure out if the code unlock operation is down or for whatever reason, even though accepting the code (gave 'em two since I ran get_identifier_token twice) they're not giving out unlocks for the moment. Hopefully not the latter.
Click to expand...
Click to collapse
Well, finally got it -- but a *very* long wait. I googled around, so some other folks waiting all day sometimes, so apparently ok.
Delete the thread if you want, Moderator -- unless it's useful for other impatient folks who have their wife breathing down their necks looking to get out of the Sprint choke-hold on their phones.
HAAAAaaa. Wife's very happy -- InsertCoin'd. Merry Christmas all -- obviously my day is getting better with that out of the way!
Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
YorubaDey said:
Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
Click to expand...
Click to collapse
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
Click to expand...
Click to collapse
Tachi91 said:
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
Sorry .. but if it was your phone that was stolen you should be happy we don't give info like that out
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
cschmitt said:
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
Click to expand...
Click to collapse
Thank you, bud.
I guess we'll have to reset it. Such a shame.
I have a unique issue with my Nexus 6 purchase on Motorola.com. I purchased my Nexus 6 and received it in the mail. After receiving the device, I was able to insert my Verizon sim and use the device. A day after receiving the device, I decided to purchase moto care on the device. I followed the steps from their website, signed into my profile and never get an option to purchase the moto care package for the phone. I have called motorola at least 5 times now to remedy the issue and they can't figure out the problem.
In addition to their website issues with purchasing the moto care package, I noticed that on my debit card statement the phone purchase was taken off of my statements and the amount I purchased the phone was not debited. While I was waiting for my phone, I saw the amount get debited off my account and now it's gone. All kinds of weird is happening with these purchases.
rester555 said:
I have a unique issue with my Nexus 6 purchase on Motorola.com. I purchased my Nexus 6 and received it in the mail. After receiving the device, I was able to insert my Verizon sim and use the device. A day after receiving the device, I decided to purchase moto care on the device. I followed the steps from their website, signed into my profile and never get an option to purchase the moto care package for the phone. I have called motorola at least 5 times now to remedy the issue and they can't figure out the problem.
In addition to their website issues with purchasing the moto care package, I noticed that on my debit card statement the phone purchase was taken off of my statements and the amount I purchased the phone was not debited. While I was waiting for my phone, I saw the amount get debited off my account and now it's gone. All kinds of weird is happening with these purchases.
Click to expand...
Click to collapse
Option 1: You could try revoking the Motorola website login connect on you Google account page and re sign up.
Option 2: Sign up with a different gmail or email account on Motorola support then register the IMEI # of the Nexus 6 on that account.
I was on call support for 30 mins trying different things and the last option was the only one that worked. The first option was said to work for some people.
I tried option 2 and I still can't get to that page.
Sent from my Nexus 6 using XDA Free mobile app
Same for me
I have tried signing up for moto care about five time since receiving their offer email on Dec 5. Absolutely no luck. Once I got as far as registering the device, but it didn't like my IMEI (keep in mind that I purchased it from motorola.com). Can't even add the device My Stuff, because Verizon isn't a value in the drop down box.
Was in a chat with CR yesterday and he was unable to resolve the issue. He told me that someone from insurance would call within an hour and, guess what, nobody called.
My frustration grows, as I'm sure that the process will exceed the 30 day purchase window and for me will no longer be a valid option.
That is unacceptable and I would raise hell if this happens.
Sent from my Nexus 6 using XDA Free mobile app
Same exact thing happened to me. I've used the chat with them 3 times and called once. Still having the issue. They said i should still be able to add it on. They also said i should be able to call tomorrow and add it, but i doubt that'll be the case. This is all kinds of FUBAR and regardless, to make it good customer service, it should be added on regardless of time frame, since there is plenty of record of me trying to add it. Only makes sense.
I would hope you're right.
CS does seem receptive. However, I have been promised a call back from their higher tiered (forgot the name) CS twice now "within the hour" of my call and have gone unfulfilled. Hate to say it, but I'm having flashbacks to Comcast CS. Getting real tedious.
Same here, I get to the pop up that says "Still in Security, scroll down and select Device administrators and activate Motorola Device Policy" but that does not exist on my phone.
I have chatted and called them also, sent me through the same hoops, suppose to call me back ...
Just Got the Phone With Customer Support
Well, it seems Motorola does not have this issue figured out. I called. They promised to call me back every day that the issue is still unresolved. Hope for the best...
UPDATE
Motorola seems to be trying to address the problem. I can now type my IMEI number and get a successful response from the website. But it is a false positive because my N6 still is not showing up in MyStuff.
Here's the weird trick I used to purchase MotoCar for my N6.
I use both macs and PCs. After failure after failure on both platforms I tried one last thing. Using safari on my mac I went to the "my stuff" page. It failed to load after several attempts, like everyone else. Then I selected the entire page to be shown in the mac dashboard.
When I opened my dashboard, sure enough, there was the loaded Moto "my stuff" windowed page loaded and working. I then went to add devices and from there, within dashboard, I selected my N6 and added MotoCare.
Can anyone else try this and let me know if it works? I've been reading this thread for weeks and have been hesitant to tell others to try it because it doesn't make sense that it did work.
comprookie2000 said:
Same here, I get to the pop up that says "Still in Security, scroll down and select Device administrators and activate Motorola Device Policy" but that does not exist on my phone.
I have chatted and called them also, sent me through the same hoops, suppose to call me back ...
Click to expand...
Click to collapse
I have the same issue. I can't add my phone to "My Stuff" because there is no option under Device Administrators on my device to activate Motorola Device Policy!!
I've had multiple conversations with Motorola and I've been getting the run around. Can't believe how big of a headache this has been.
I have tried everything and cant get my devices to show up under My devices. I have a ticket in and every time I call they just say that someone will call me back but no one does. Been working on this since the 14th of December.
I was able to get my device added (supposedly) just a few minutes ago. I selected "Don't Know" for my device and then entered my IMEI and on the next page rather than giving me directions to activate the "Motorola Device Policy" it simply had my IMEI in a text field with an "Add It" button. After clicking said button I was congratulated on adding my device to My Stuff...but
It still does not show up in the My Stuff page. Frankly, I'm getting pretty pissed about this....
I managed to get mine into my stuff after encountering the difficulties mentioned here. I think i added the device logged into in my motocare forums id and added the device through my profile. Make sure you are allowing popups from the moto site. Ibget the option to purchase moto care. Problem is i purchased it already when i got the device. I opened a ticket for that.
Ill try post the exact instructions i used if i can walk thru them later. I know I was on my laptop.
Well, after all the garbage I went through last night entering my IMEI multiple unsuccessful times, I logged in again this morning and had 5 duplicate devices in my stuff and was able to purchase the protection plan and remove the duplicates. It would seem the problem has been resolved... Hopefully
So it would seem the device was indeed added but there is a delay before it would show up. I don't know if it makes a difference but I could not see it in Chrome on my phone. I had to use boat browser set to desktop user agent.
Ok I was able buy moto care and got my nexus6 added to mystuff by getting my device registered @ Motorola Support Forums Device Registration.
I can't post the links
I saw the other thread about this (http://forum.xda-developers.com/gen...-play-store-df-dferh-01-t3055501/post59605557) but it's closed now and it's an ongoing issue for me.
I can clear data for the Play Store app and then things work for a while, then after a couple hours (or less) the Play Store quits working with this error.
I'm using an HTC One M7 on Ting (Sprint MVNO).
Knight12 said:
.....
Click to expand...
Click to collapse
biglo said:
.....
Click to expand...
Click to collapse
Read the stickies thank...
http://forum.xda-developers.com/showthread.php?t=2783031
Hi there,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
I've got the same problem. I called Google yesterday and they said it was a known issue, but couldn't give me an eta on a fix. It doesn't seem to be a device or carrier issue as I was able to connect on the same phone with a different Google account.
I've been having this same issue for weeks. I thought it may have had something to do with running an old rom. I no longer think that is the case.
I think I have finally fixed it by using ##72786# in the dialer and hitting menu, reset.
Since doing that, it seems to be working. I saw a comment somewhere about accounts for paying for apps, and thought that just maybe it was breaking from the ability to put the charges on your bill from some providers, Ting is not one of those. So *fingers crossed* that will fix it for good.
Edit: While hopeful, and it worked for longer then the standard answer of deleting the data for play store, it stopped working again shortly after posting.